Computer Assistant Salary in USA

Category:: FacultySubscribe:: Department:: Computer ScienceLocations:: Binghamton, NYPosted:: Sep 15, 2023Closes:: Open Until FilledType:: Full-timeRef. No.:: 3684Position ID:: 167551About Binghamton University:Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.Job Description:The Department of Computer Science in the Thomas J. Watson College of Engineering and Applied Science at Binghamton University (The State University of New York at Binghamton) invites applications for a tenure-track position at the Assistant Professor level with an expected start date of January 1, 2024 or September 1, 2024. We are looking for an excellent candidate in broad areas of computer science research, including but not limited to Software Engineering, NLP, Networking (5G/6G), Distributed Systems, Mobile Computing, Cloud Computing, Computer Architecture, IoT, Edge Systems and CPS.The Department of Computer Science and the Watson College are dedicated to the goal of building a diverse and inclusive teaching, research, and working environment. We are particularly interested in candidates with a commitment to diversity and inclusiveness. Historically underrepresented minorities, women, persons with disabilities, and veterans, are strongly encouraged to apply.Binghamton University is one of four research universities in the State University of New York System and an R1 research institute. The Computer Science Department has well established computer science Ph.D. and M.S. programs, an accredited B.S. program, and an M.S. program in Information Systems. The Department is ranked between 176 and 200 in the world by the recent THE (Times Higher Education) world ranking. The Department currently has 39 full-time faculty members, over 700 undergraduate students, over 600 MS students and about 80 PhD students. The NSF industry-university collaborative research center on energy-smart electronic systems and local high-tech companies such as IBM, Lockheed-Martin and BAE provide opportunities for collaboration. The university has a Data Science Transdisciplinary Area of Excellence (TAE), which will provide opportunities for collaboration across the entire campus. Binghamton University was recently designated as a National Center of Academic Excellence in Cyber Defense Research (CAE-R) by the National Security Agency and the Department of Homeland Security, and was also selected as an NSF CyberCorp Scholarship for Service (SFS) site. The Computer Science faculty excels in research within the computer systems area and has a significant record of success, with eight faculty members receiving the NSF CAREER award in the past four years and significant annual research funding from a variety of agencies.Binghamton University has built a reputation as a world-class institution that combines a broadly interdisciplinary, international education with one of the most vibrant research programs in the nation. Binghamton is proud to be consistently ranked among the top 40 public universities in the nation by US. News & World Report, challenging our students academically, not financially. The result is a unique, best-of-both-worlds college experience. Located in Binghamton, NY, we are ideally situated in the high-tech heart of the state. Indust1y partnerships, class projects and internship opportunities provide a wealth of hands-on experience for graduate and undergraduate students alike. Binghamton borders the scenic Finger Lakes region of New York.Requirements:Applicants must have a Ph.D. in Computer Science or a closely related discipline by the appointment date. Strong evidence of research capabilities and commitment to teaching are essential. Junior tenure-track faculty members have a significantly reduced teaching load for at least the first three years.Additional Information:The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.As required by title IX and its implementing regulations, Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] University is a tobacco-free campus effective August 1, 2017.Application Instructions:Please submit a CV, cover letter, teaching statement, research statement, diversity statement (which describes your experience and evidence of teaching a diverse population of students, including first generation students, and students from diverse racial and ethnic backgrounds, and international students, and how these experiences would contribute to enhancing the diversity and climate of the department, college, university) and the names of three references. At the beginning of your cover letter please provide a single sentence indicating your primary teaching and primary research interest areas. All documents may be submitted to the following URL address: http://binghamton.interviewexchange.com/jobofferdetails.jsp?JOBID=167551Applications will be reviewed until the position is filled.Binghamton University is an equal opportunity employer which bases its employment decisions without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service or any other status protected by the laws of the State of New York. All qualified applicants are encouraged to apply.

Category:: FacultySubscribe:: Department:: Computer ScienceLocations:: Binghamton, NYPosted:: Sep 21, 2023Closes:: Open Until FilledType:: Full-timeRef. No.:: 2CPosition ID:: 167767About Binghamton University:Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.Job Description:The Department of Computer Science in the Thomas J. Watson College of Engineering and Applied Science at Binghamton University (The State University of New York at Binghamton) invites applications for a tenure-track position at the Assistant Professor level with an expected start date of September 1, 2024. We are looking for an excellent candidate in broad areas of Computer Networks and Distributed Systems.The Department of Computer Science and the Watson College are dedicated to the goal of building a diverse and inclusive teaching, research, and working environment. We are particularly interested in candidates with a commitment to diversity and inclusiveness. Historically underrepresented minorities, women, persons with disabilities, and veterans, are strongly encouraged to apply.Binghamton University is one of four research universities in the State University of New York System and an R1 research institute. The Computer Science Department has well established computer science Ph.D. and M.S. programs, an accredited B.S. program, and a newly launched M.S. program in Information Systems. The Department has been on a successful and aggressive growth plan in recent years. The Department currently has 38 full-time faculty members, about 700 undergraduate students, over 650 MS students and over 80 PhD students. The NSF industry-university collaborative research center on energy-smart electronic systems and local high-tech companies such as IBM, Lockheed-Martin and BAE provide opportunities for collaboration. The university has a Data Science Transdisciplinary Area of Excellent (TAE), which will provide opportunities for collaboration across the entire campus. Binghamton University was recently designated as a National Center of Academic Excellence in Cyber Defense Research (CAE-R) by the National Security Agency and the Department of Homeland Security, and was also selected as an NSF CyberCorp Scholarship for Service (SFS) site. The Department is also part of a newly launched MS in Data Analytics degree program, together with several academic units on campus. The Computer Science faculty excels in research within the computer systems area and has a significant record of success, with seven faculty members receiving the NSF CAREER Award in the past three years and significant annual research funding from a variety of agencies. Additional information about the Department, its faculty and research can be found on our website.Binghamton University has built a reputation as a world-class institution that combines a broadly interdisciplinary, international education with one of the most vibrant research programs in the nation. Binghamton is proud to be consistently ranked among the top 40 public universities in the nation by U.S. News & World Report, challenging our students academically, not financially. The result is a unique, best-of-both-worlds college experience. Located in Binghamton, NY, we are ideally situated in the high-tech heart of the state. Industry partnerships, class projects and internship opportunities provide a wealth of hands-on experience for graduate and undergraduate students alike. Binghamton borders the scenic Finger Lakes region of New York.Requirements:Applicants must have a Ph.D. in Computer Science or a closely related discipline by the appointment date. Strong evidence of research capabilities and commitment to teaching are essential. Junior tenure-track faculty members have a significantly reduced teaching load for at least the first three years.Additional Information:The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.As required by title IX and its implementing regulations, Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] University is a tobacco-free campus effective August 1, 2017.Application Instructions:Please submit a CV, cover letter, teaching statement, research statement, diversity statement (which describes how your appointment would contribute to enhancing the diversity and climate of the department, school, and university) and the names of three references. At the beginning of your cover letter please provide a single sentence indicating your primary teaching and primary research interest areas. All documents may be submitted to the following URL address: http://binghamton.interviewexchange.com/jobofferdetails.jsp?JOBID=167767Applications will be reviewed until the positions are filled.Binghamton University is an equal opportunity employer which bases its employment decisions without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service or any other status protected by the laws of the State of New York. All qualified applicants are encouraged to apply.

Apply nowJob no: 521268Work type: Regular Full-time (Benefits eligible)Location: TuscaloosaCategories: Tenure/Tenure-Track FacultyDepartment214241 - Computer ScienceRankAssistant ProfessorPosition SummaryThe Department of Computer Science is recruiting multiple tenure-track faculty positions at the rank of Assistant Professor. The following areas of research expertise will be emphasized in the search: Cyber Security AI/ML Software Engineering Appointments to the faculty of The University of Alabama are based on the personnel requirements of the University's academic programs and on the goal of achieving and maintaining excellence in its teaching, research, and service/academic citizenship activities.Detailed Position InformationThe Department of Computer Science (CS) and the College of Engineering at The University of Alabama invite applications for multiple tenure-track and tenured faculty positions at all ranks, including Assistant, Associate, and Full Professor levels, within the department. Candidates applying to this particular posting should be intending to apply for a position at the rank of Assistant Professor. Candidates with appropriate experience and a strong record of scholarly productivity and impact who would seek appointment at the rank of Associate or Full Professor are encouraged to apply to the posting at the appropriate level. Candidates from under-represented groups in engineering and computer science are strongly encouraged to apply.Candidates with research interests across all domains relevant to computer science are encouraged to apply. Candidates with particular research emphasis and interests in the areas of Cyber Security, AI/ML and Software Engineering are of particular interest for one or more of these positions and thus are strongly encouraged to apply. The CS department and College are looking to both: (1) add faculty who will build upon existing strengths in the Department, College, and University and (2) add faculty who will expand the scope of research here within the department, College, and UA as a whole. (https://cs.ua.edu/). The Department of Computer Science and the College of Engineering consider teaching, research, and service as the three critical and complimentary portions of their overall mission. Candidates must demonstrate a clear potential to successfully develop, lead, and extramurally fund a highly productive research group with significant scholarly impact in a focus area with long term potential to further build upon the rapid rise and great success of the CS department and the UA College of Engineering. An ability to collaborate with existing faculty in the key focus areas both within the CS Department and the College of Engineering, as well as potential colleagues across the campus, is also highly desirable. The College of Engineering and the Department of Computer Science also pride themselves on the outstanding educational experience provided to their students, and thus faculty candidates must demonstrate an ability to develop and teach classes at both the undergraduate and graduate level in the faculty member's area(s) of expertise as well as to teach courses that support the delivery and accreditation of the Department's core degree programs.Minimum QualificationsSuccessful applicants must have completed their doctorate in Computer Science or a closely related field from an accredited institution by the starting date and demonstrate a record of or the ability for achievement in teaching, academic research, and service. Applicants must have conducted prior research work and produced scholarly publications in refereed and other professional journals and conferences; show the ability to construct a quality research program and effective collaboration with other faculty; and exhibit the potential for excellent teaching at both the graduate and undergraduate levels. Applicants must also meet all university criteria for appointment to the rank of Assistant Professor.Preferred QualificationsHave a demonstrated record of high-quality research and scholarly publications that is recognized nationally and/or internationally. Significant record of scholarship as demonstrated through refereed journal and conference publications in an engineering department with undergraduate and graduate degree programs. Experience working in a multicultural and diverse environment. Exceptional communication and interpersonal skills. Instructions and Required Materials for ApplicationApplicants should apply online at http://careers.ua.edu/faculty. Required application documents include: (1) cover letter that includes both the department name and rank of position for which the candidate is applying, (2) resume/curriculum vitae, (3) up to five page statement of research interests and plans, (4) one to two page statement of teaching interests and plans, and (5) the names and contact information for at least four references. Review of applications will begin immediately and search will continue until the positions are filled. About the College of EngineeringAs the premier flagship university for the state of Alabama and as one of the first five universities in the nation to offer engineering instruction, The University of Alabama has more than 175 years of proud engineering history. UA's College of Engineering is committed to conducting leading-edge basic research that advances the frontiers of science and engineering, translating fundamental advancements through applied research into impactful solutions for many of the challenges facing humankind, providing unparalleled educational experiences and opportunities for our students at both the undergraduate and graduate level, producing the next generations of engineering and computer science scholars and professionals who will positively shape the future around us, and providing service to our many professional disciplines and to the community, state, and nation to continue to advance our professions, the economy, and opportunities and lives of all those whom we impact.The College of Engineering is comprised of seven departments: (1) Aerospace Engineering and Mechanics, (2) Chemical and Biological Engineering, (3) Civil, Construction, and Environmental Engineering, (4) Computer Science, (5) Electrical and Computer Engineering, (6) Metallurgical and Materials Engineering, and (7) Mechanical Engineering. These seven departments deliver 15 different undergraduate degree programs and 16 different graduate degree programs. Overall the College enrolls approximately 6,000 students, making it one of the largest colleges out of the approximately 40,000 students on the UA campus. While the university has been on a constant mission to advance in every aspect of its operations since its inception, The University of Alabama has in particular seen transformative growth in its research enterprise over the past decade. Since 2014, research activity as measured by yearly total research awards has more than tripled, growing by more than 330%. More recently, in June 2019 the UA Office for Research & Economic Development (ORED) launched its most recent five-year strategic plan. That plan for the 2019-2024 period - emanating from UA's overarching goal to, "increase the University's productivity and innovation in research, scholarship, and creative activities that impact economic and societal development," - focuses on six strategic themes: (1) Research Environment, (2) Alabama Research Institutes, (3) Transformative Initiatives, (4) Translating Intellectual Property, (5) Economic and Business Engagement, and (6) Assessing Progress and Impact. The overall goal of ORED's strategic plan when initiated in 2019 was to help the University double its research enterprise in five years and position itself firmly as one of the premier comprehensive research institutions in the southeastern United States and the country as a whole. Through the efforts of the University, ORED, and in particular the departments, centers, and faculty of the College of Engineering, UA's research enterprise has indeed surged dramatically higher in just the last four years. In the last four fiscal years alone (2019-2022), total sponsored awards across UA have increased by more than 80% and are well on track to more than double by the end of the strategic plan period in 2024. This growth rate strengthens UA's position as one of the two fastest growing research institutions in the nation. For the College of Engineering specifically, total research awards have more than doubled in the last five years, growing by 250% in 2023 from their level in 2018.This constantly increasing volume of research and the educational activities of the College of Engineering are supported by both a tremendous faculty and staff and by a set of outstanding facilities that are the envy of its peers. The College of Engineering currently has more than 170 faculty members, and is in a period of rapid faculty growth having added more than 20 faculty last year and with plans to add an additional approximately 30 faculty this year. In terms of facilities, the College of Engineering has one of the largest overall footprints of any college at UA, currently occupying all or significant portions of 15 different facilities across campus. Some of the most recent additions to that space are the state-of-the-art facilities provided for many of the departments in the College by the recently completed Shelby Science and Engineering Quad that was built at a cost approaching $400 million. In addition to the traditional engineering departments, there are more than 10 different major research centers housed within the College that span research areas ranging from cybersecurity to additive manufacturing to functional polymers to water to transportation to many more. These centers bring together faculty from across the College and from around the University to tackle some of the most pressing challenges facing humankind and the planet today and well into tomorrow. Overall, with its hundreds of award-winning faculty and staff members, its outstanding and growing student body, its tremendous array of state-of-the-art facilities, its diverse offerings of nationally accredited degree programs, and the strong support of its local, state, and national partners, the UA College of Engineering has positioned itself for continued success and rapid advancement as a leader in engineering science, education, and practice. The College is looking for new faculty who want to build or continue their career in a dynamic organization with unlimited potential.About The University of AlabamaThe University of Alabama, part of The University of Alabama System, is the state's flagship university. UA shapes a better world through its teaching, research and service. With a global reputation for excellence, UA provides an inclusive, forward-thinking environment and nearly 200 degree programs on a beautiful, student-centered campus. A leader in cutting-edge research, UA advances discovery, creative inquiry and knowledge through more than 30 research centers. The University of Alabama has R1: Doctoral Universities - Very High Research Activity status by the Carnegie Classification of Institutions of Higher Education and is among the top doctoral research universities in the United States.As the state's largest higher education institution, UA drives economic growth in Alabama and beyond.About TuscaloosaTuscaloosa is so much more than a college town. It's a vibrant community that's filled with legendary history. Located along the Black Warrior River, the city features a walkable downtown that's complete with live music, locally owned shops, outdoor spaces to explore and local restaurants to meet every palate. With a geography ranging from suburban to rural, the area offers a variety of housing options along with excellent public and private schools and a wealth of recreational and entertainment options. With a metro area population of 235,000, the Druid City lies about an hour southwest of Birmingham, in west-central Alabama. It's within a few hours' drive of Gulf Coast beaches and major cities like Nashville, New Orleans and Atlanta, making it a great base for growing better acquainted with the South's finest offerings.Background Investigation and EEO StatementPrior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, genetic information, disability or protected veteran status and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Advertised: 10 Nov 2023 Central Standard TimeApplications close: 31 May 2024 Central Daylight Time

Job no: 521004Work type: Faculty Full TimeCategories: FacultyUNIVERSITY OF MASSACHUSETTS DARTMOUTHAssistant/Associate Professor Position in Computer and Information Science The University of Massachusetts Dartmouth invites applications for a tenure-track faculty position at the Assistant/Associate Professor level in the Department of Computer and Information Science (https://www.umassd.edu/engineering/cis/) beginning in September 2024. The department is particularly interested in candidates whose research focus is in the areas of artificial intelligence (AI) and software engineering. The department has growing expertise and a strong interdisciplinary emphasis in various aspects of robust and secure AI, mission-critical software, and distributed software engineering, including but not limited to natural language processing, computer vision, robotic process automation, multi-agent systems, formal methods, automated software testing, knowledge-based software engineering, and blockchain technologies. We expect the successful candidate to establish a strong independent research program while actively fostering interdisciplinary collaborations with researchers across campus.The University of Massachusetts Dartmouth is located in the beautiful ocean side community of Dartmouth, about an hour south of Boston, half-hour east of Providence, and half-hour west of Cape Cod. It offers a world-class education to more than 7,500 undergraduate and graduate students each year in over 50 undergraduate and 50 graduate programs offered by the College of Engineering, College of Nursing, Charlton College of Business, College of Arts and Sciences, College of Visual and Performing Arts, School of Law and School for Marine Science and Technology. UMass Dartmouth has transformed the lives of over 50,000 alumni and distinguishes itself as a vibrant, public research university dedicated to engaged learning and innovative research. It is the only Massachusetts national research university south of Boston and serves as a catalyst for the development of marine science and technology industries along the south coast of Massachusetts.The Computer and Information Science (CIS) Department currently has 15 full-time faculty members. The department offers BS and MS programs in Computer Science, a joint program with the Department of Mathematics in Data Science, and a PhD program in Engineering & Applied Science (EAS) with a Computer Science and Information Science (CSIS) option. In recent years, Computer Science faculty have received multiple external research grants from the NSF, NIH, ONR, Department of the Army, and corporations, including an NSF CAREER award and an NIH R01 award.DutiesThe successful candidate will be expected to develop a nationally recognized, externally funded research program; teach and advise undergraduate and graduate (MS & PhD) students; contribute to university and professional service; foster interdisciplinary collaborations; and engage in college and university diversity, equity and inclusion initiatives.Minimum QualificationsCandidates must have a doctorate in Computer Science, or a closely related field, at the time of appointment, and demonstrate a strong commitment to teaching excellence and scholarly research as well as diversity, equity and inclusion.Preferred QualificationsStrong candidates will have significant research experience in artificial intelligence and software engineering and teaching experience in higher education. Postdoctoral research experience is highly desirable. We are especially interested in receiving qualified applications from scholars historically underrepresented in science, mathematics and engineering, including veterans and persons with disabilities.Application ProcessFor more information about this position, qualifications, and how to apply, please navigate to our website at UMass Careers. Qualified applicants are invited to submit electronically a letter of interest, detailed curriculum vitae, contact information for at least three professional references, and concise statements on research plans, teaching philosophy, and diversity. Employment is contingent upon verification of background/credentials and work authorization.UMass Dartmouth offers exciting benefits such as:75% Employer-Paid Health InsuranceFlexible Spending AccountsLife InsuranceLong Term DisabilityState Pension Retirement PlanOptional Retirement Savings PlansTuition Credit (Employee, Spouse, & Dependents)Twelve (12) paid holidays.Paid personal, vacation, and sick-time.And more!Benefits for Faculty Federation Union-Faculty FederationApplicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available.To apply please submit a letter of interest, current resume and the contact information for three professional references.The review of applications will begin 10/19/2023 and will be ongoing.Advertised: 18 Oct 2023 Eastern Daylight TimeApplications close:

Working Title:Assistant/Associate Professor in Computer ScienceAppointment Type:Full TimePurpose of Position:The Department of Physics, Computer Science and Engineering at Christopher Newport University invites applications for one or more tenure-track position(s) in Computer Science, effective August 2024. Applicants must be committed to undergraduate education and demonstrate the potential for excellence in teaching and research with undergraduate and Master's level graduate students. The teaching load for tenure track appointments is 3-3. Applicants from all areas of specialization are considered.A doctorate in Computer Science or a related discipline with a computational focus, including Engineering, Information Science, or Physics, is required for appointment at the rank of Assistant Professor. In some cases, exceptionally well-qualified candidates may be considered for appointment at a higher rank. ABD candidates who will not hold the doctorate by the time of appointment or candidates with a Master's Degree in any of the above mentioned fields may be considered for appointment at the rank of Instructor.Departmental Information:The Department of Physics, Computer Science & Engineering at Christopher Newport University employs 32 full-time faculty and staff who collaborate closely across the disciplines. Together we offer six undergraduate majors and a Master's program with a total of nearly 600 students. The Department has a variety of laboratories in support of both teaching and research in cybersecurity, artificial intelligence and machine learning, complex data analysis and simulation, communications, robotics, and software engineering. Additionally, the new Science and Engineering Research Center, which will open in Fall 2025, will house a makerspace with a machine shop, a drone & robotics lab, a networking lab, as well as several new faculty/student research labs.Our faculty have close relationships with technology companies and nearby federal labs such as the Department of Energy's Thomas Jefferson National Accelerator Facility (JLab) and NASA Langley Research Center. CNU is also a member institution of the LiGO Scientific Collaboration. Candidates wishing to know more about the department and its programs are invited to visit http://cnu.edu/academics/departments/pcse/CNU Information:Selected by The Princeton Review to be included in The 388 Best Colleges: 2023 Edition, Christopher Newport University is a public school offering a private school experience - great teaching, small classes, and a safe, vibrant campus. The University is located in Newport News, Virginia, enrolls approximately 4,500 students, and is dedicated to the ideals of scholarship, leadership, and service. Academic programs at Christopher Newport University encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University is ranked by U.S. News & World Report's America's Best Colleges guide as 2nd among public regional universities in the South and 5th overall, and has recently completed more than $1 billion in capital construction on its 260-acre campus.Christopher Newport University is committed to ensuring that all people are welcomed, honored, and fully engaged in the life of our academic community. We recruit exceptional and diverse faculty and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit www.cnu.edu.Posting Number:F223PPosting Date:01/24/2024Review Begin Date:02/18/2024Application Instructions :To apply, please visit https://jobs.cnu.edu/postings/ to upload a letter of interest, current curriculum vitae, research statement, graduate transcripts (photocopies acceptable for initial screening), statement of teaching philosophy, a one-page statement articulating how your teaching, scholarship and service would contribute toward fostering an inclusive learning environment on campus, and evidence of teaching effectiveness. Three letters of recommendation will be required if selected for on-campus interview. Letters can be uploaded with application materials or emailed to [email protected] of applications will begin at 11:59 PM ET on February 18, 2024.Applications received after 11:59 PM ET on February 18, 2024 will be accepted but considered only if needed.Search finalists are required to complete a CNU sponsored background check.Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.Quick Link for Internal Postings:https://jobs.cnu.edu/postings/16849EEO/Diversity Statement(s):Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.Notice of Non-Discrimination & Title IX Policy StatementChristopher Newport University and its employees demonstrate a positive and professional attitude. Practices inclusive leadership and treats everyone with dignity and respect. We value diversity and are committed to creating an inclusive environment for all employees, as well as fully support the "Students First" value.

Job no: 522632Position type: Faculty Full TimeBenefit Status: Benefited-UnionCampus: UMass LowellDepartment: Electrical & Computer EngSalary: Salary commensurate with experienceApplications Open: Apr 10 2024 Applications Close: Open until filledGeneral Summary of Position:The Francis College of Engineering at the University of Massachusetts Lowell is searching for outstanding candidates for one full-time tenure-track Assistant Professor position in Electrical and Computer Engineering. The college includes 120 faculty members, over 30% of whom are women, and has just under 3,000 undergraduate and over 1,000 graduate students. The University serves the multicultural population of the Commonwealth and has been nationally recognized for its commitment to diversity by the American Society for Engineering Education and is also a Minority Serving Institution (MSI). UMass Lowell is a Carnegie Doctoral High Research (RU/H) university ranked in the top tier of US News' National Universities. The College has bachelor's, master's, and doctoral degree programs in all departments. The campus is situated on the banks of the Merrimack River, a beautiful and culturally diverse area, and the birthplace of America's industrial revolution. Cotton mills in Lowell, the only city to be awarded national park status by the U.S. National Park Service, opened in 1814, and the city has been a hub of invention and innovation ever since. UML continues that legacy of innovation throughout the campus. Its location 30 miles northwest of Boston offers unsurpassed enrichment of every type, including fine arts, dining, historical sites, and of course sports! Just north of Lowell, the grandeur of New Hampshire's White Mountains unfolds not far from the storied ski lodges of Vermont.This tenure-track faculty position is initially being funded for up to five years through a $1.5 million award from the NSF Faculty Development in geoSpace Science (FDSS) program. The award will support the nine-month salary of the faculty for the duration of the award as well as up to two months of summer support for each of the first three years of the award. At the end of the five-year award, the campus will assume the responsibility of the nine-month academic salary.The aim of the NSF FDSS program is to integrate topics in geospace science including solar and space physics and space weather research into natural sciences or engineering or related departments at U.S. institutions of higher education (IHE). FDSS also stimulates the development of undergraduate or graduate programs or curricula capable of training the next generation of leaders in geospace science. Geospace science is interdisciplinary in nature, and FDSS awardees are expected to establish partnerships within multiple parts of the IHE. The focus of this FDSS position is the integration of space weather research into electrical engineering and physics.This FDSS hire will be the catalyst to accelerate the growth of the two new Aerospace PhD pathways, i.e. the PhD in Aerospace Sciences in the Kennedy College of Sciences and the PhD in Aerospace Engineering in the Francis College of Engineering. The FDSS hire will close the gap between the physics and electrical engineering disciplines and close the research-to-operations-to-research (R2O-O2R) loop in both Geospace Sciences and Space Communications. The FDSS faculty will be the first hire into the Electrical and Computer Engineering Department with the skillsets for Space Weather Research and RF Communications and will become initially engaged in research by filling this gap in support of ongoing research and in the development of new research proposals that can be pursued as a result of the added talent to the current team of faculty doing space-related research. Thus, the FDSS hire will open the team to new research opportunities.The FDSS faculty will benefit from the availability of the Massachusetts Alliance for Space Technology and Sciences (MASTS), a recently established partnership involving academia, industry, and government institutions led by the University of Massachusetts Lowell. The goal of MASTS is to create an enterprise that will develop all necessary facilities for nanosatellite missions with a focus on communications and remote sensing from mission design to hardware development and testing to flight operations and data analysis. To be successful, such an enterprise has been designed to be interdisciplinary. Its membership includes two community colleges, five research universities, seven small and medium enterprises (SMEs), four large corporations, and a NASA Center. The membership is growing as are the products of research and innovation.This new faculty will have opportunities to collaborate in research and teaching with faculty across the Kennedy College of Sciences and the Francis College of Engineering. We value excellence and innovation in curriculum design and courses that promote experiential learning and professional skills for our students.Minimum Qualifications (Required): Applicants must have earned a doctoral degree in Electrical Engineering, Physics, or a closely related discipline.For this FDSS tenure-track position in Electrical and Computer Engineering, we seek candidates at the Assistant Professor level with expertise in one or more of the following areas:Space weather modelingSpace weather instrumentation and experimentationEffects of space weather on the ionosphere and on critical space and terrestrial infrastructure such as communication, navigation, and power systemsPreferred Qualifications:Record of successful teaching experience at the college levelDemonstrated excellence in research and publicationPostdoctoral research and previous experience working with industry desirable but not requiredAdditional Considerations:Commitment to develop and to sustain a robust externally funded research programDedication to teaching at the undergraduate and graduate levels in Electrical and Computer EngineeringThe ability to work effectively with diverse groupsCandidates with experience in engineering education and design of effective and inclusive pedagogical approaches will be given strong considerationThe University of Massachusetts Lowell is committed to increasing diversity in its faculty, staff, and student populations, as well as in curriculum and support programs, while promoting an inclusive and nurturing environment. We seek candidates who can contribute to this goal and encourage candidates to apply and to identify their strengths in these areas. All applicants must submit a diversity statement (please see required documents below). Special Instructions to Applicants:Applications received by May 15, 2024 will be considered in the first review of candidates. However, later applications may be considered for this position. The search will close after an adequate number of qualified applications are received.Curriculum Vitae Cover LetterTeaching Statement/PhilosophyDiversity Statement: In this statement, please describe how you can support UMass Lowell's commitment to diversity, equity, inclusion (DEI), justice and belonging. Describe how your teaching, service, research, and/or leadership (as applicable) has supported the success of students and/or colleagues; and/or describe the impact others have had on you as relating to DEI and your future plans for supporting DEI.Publications in peer-reviewed journals (three significant, relevant publications). Please upload publications into one file.Research StatementNames and contact information of three references will be required during the application process.

Assistant Professor Computer Science / Tenure Track About Westfield State University:In 1839, Westfield State University was founded on the ideals of Horace Mann who sought to improve society through education. We were the first public education institution without barrier to race, gender or economic class. The spirit of innovative thinking and social responsibility is forged in a curriculum of liberal arts and professional studies contributing to the development of knowledge, skills, and character essential for students to become responsible leaders and engaged citizens.Westfield State is a highly residential campus with approximately 55% of our 3,100 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Springfield, Northampton, and Amherst with a selection of museums, theater, collegiate and minor league sports, hiking trails, and restaurants. The University is within 1.5 hours of Boston and Albany and within 3 hours of New York City and the Green Mountain range of Vermont.Thank You for Your Interest in Becoming a Westfield State Community MemberYou are welcome here. You can advance your career and make a difference here. We invite you to bring your whole self and talents to Westfield State University. The University seeks applicants whose record of teaching, student advising, research, and administration positions them to contribute to the everyday practice of our institutional values.Our ValuesWestfield State commits to values that strengthen a common bond among all members of our community and promotes a rich campus environment.Embrace Diversity - We treat all members of our community with dignity and respect. Maintain Excellence and Integrity - We maintain excellence and integrity in all that we do. Collaborate with Each Other - We make decisions in a transparent and collaborative manner.Provide Accessible Education - We commit to providing an accessible, affordable public higher education for all.Build a Strong Community - We are inclusive and ensure equity, supporting the personal development of all community members, and embracing multiple perspectives. Engage the Outside Community - We support civic engagement in local, regional, and global initiatives. Job Description:Campus Title: Assistant Professor Computer Science / Tenure Track State Job Title: Assistant ProfessorDepartment: Computer and Information ScienceJob Code: HA3200FLSA Status: ExemptFunding: 7115-0100Bargaining Unit: MSCAJob Type: Full-time, Permanent, Tenure TrackTimeframe: Academic CalendarShift: TBDRegular Days Off: Saturday and SundaySupervision Received: Reports directly to the chair of Computer and Information ScienceSupervision Exercised: NoneSalary: $72,000.00 to $77,664.00 (Salary commensurate with education and experience)General Statement of Duties:The Department of Computer and Information Science at Westfield State University invites applicants for a tenure track Assistant Professor position beginning in the Fall of 2024. We seek an individual with energy, enthusiasm, and a strong commitment to both teaching and advising students in our Computer Science and Computer Information Systems programs. The selected candidate will teach important courses within our programs, provide advising and other services to our students, participate in meetings and events as a full time faculty member of our department. The teaching load is 12 credits per semester.Duties and Responsibilities:Duties include but not limited to:Essential:Knowledge and experience in the following areas: Data structures and algorithms, Software Engineering, Database management and application development, Web programming, and Computer Networking.Knowledge and experience of the C/C++, Java and Python programming languages, which are used frequently in our program.Comfortable teaching various classes to a diverse group of students with different backgrounds and learning abilities.Act as advisor to a certain number of students enrolled in our programs.Demonstrate a strong commitment to undergraduate education and a broad potential for excellence in teaching, scholarship and service. Requirements:Required QualificationsEarned doctorate degree in relevant field (ABD candidates will be considered)At least 4 years of prior teaching experience in higher educationIndustry experience with software development Preferred QualificationsAt least 6 years of teaching experience in higher education with a proven record of high quality teachingExperience of serving in any kind of leadership position within a computer science related department in a higher education institution Additional Information:Salary:Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.Employee Benefits:Benefits are an important component of an employee's total compensation package.Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees with coverage effective on the 1st of the month following the 60 days of employment.Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.Paid Time Off: employees receive 11 paid holidays and generous vacation, personal, and sick leave benefits.Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage. Disability AccommodationsWestfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.Background CheckEmployment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.Application Instructions:An online application is required. A complete application includes:Cover Letter*Curriculum vitaeUnofficial copy of transcripts of highest degreeStatement of teaching philosophy with areas for continuing scholarshipContact information for three reference letter providers** Notes: * In your cover letter please include the ways in which you would advance diversity and inclusion in your classroom and at the university.** Contact information for three reference letter providers should be completed on the reference form. Applicants that are using Interfolio for an existing confidential letter of recommendation should provide the Interfolio based email address (e.g. [email protected]).Application deadline: Review of applications will begin February 15, 2024. The job will remain open until finalists have been selected.Please direct any inquiries about this position to:Dr. Steve Boughosn, Chair of Computer & Information Science DepartmentEmail: [email protected]: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.To apply, visit https://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=172312&CNTRNO=17&TSTMP=0Copyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-ba83a15eb451114281168b2ea919f187

Assistant/Associate Professor - Computer ScienceID: 1811Department: College of Humanities and SciencesType: Full-time FacultyPost Date: 09/14/2023Position Available Date: N/ADescriptionThe University of Mary Hardin-Baylor's College of Humanities and Sciences seeks qualified faculty for its Computer Science, Engineering, and Physics Department beginning late July of 2024, with initial appointment at the rank of Assistant or Associate Professor, commensurate with experience. UMHB seeks faculty who are active Christians and dedicated teacher-scholars to prepare students for leadership, service, and faith-informed discernment in a global society.The Computer Science, Engineering, and Physics Department offers a computer science degree with emphases in network security and data analysis and visualization and a degree in Cybersecurity. The department offers a high-quality undergraduate program through personal interaction with our students and adoption of best practices in computer science education. The department seeks applicants who are passionate about teaching and mentoring computer science undergraduate students.UMHB is conveniently located in Belton, an historic town of 22,000 in the heart of central Texas. Nearby cities are Temple (7 miles), Waco (42 miles), Austin (60 miles), San Antonio (130 miles) and Dallas/Ft. Worth (130 miles). Excellent schools, abundant cultural and recreational opportunities, and a high quality of life are hallmarks of the local community.Faculty Responsibilities: Activities required of all faculty include exemplary teaching, curriculum development, student recruitment and advising, professional attainment, and service to department, college, university, and the community.Specific Responsibilities: Teach a broad range of computer science courses, including Telecommunications and Networks, and Operating Systems, Computer Organization, and Architecture, and upper-level courses within the fields of network security or cybersecurity. The teaching load is typically 12 hours per long semester. Qualifications: Doctorate in Computer Science is required. ABD will be considered (tenure-track status requires terminal degree in hand). Preference will be given to applicants with experience in network security or cybersecurity, but related fields will be considered. Excellent teaching and communication skills, a dedication to professional attainment, and commitment to quality improvement are essential. Must be an active, committed Christian. Salaries and Benefits: Competitive salary commensurate with experience, excellent benefits including medical and dental insurance, retirement plan with match and UMHB tuition benefits for employees and their dependents. Application Deadline: Position will remain open until filled. To Apply: Please click the “Apply Now” link to apply for this position. Please submit a cover letter, CV, transcript copies, and evidence of quality teaching performance with your online application. Your letter of interest should also respond to UMHB's mission and values, found at http://about.umhb.edu/our-mission. In addition, include in one page or less, a description of your own Christian beliefs and commitments.Review of applications will begin immediately and continue until position is filled. For information regarding employment at the University of Mary Hardin-Baylor, please visit our Careers Site. To apply, visit https://umhb.applicantstack.com/x/detail/a2zc18o0dqxbCopyright ©2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-e4ba72124d008f4783d11208bbaaec8e

DepartmentUITS ENTERPRISE SUPPORT (UA-CCSU-IUBLA)Department InformationAt University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.The Enterprise Support division within University Information Technology Services (UITS) provides technology support services for students, faculty, staff, parents, alumni, donors, and other external audiences at Indiana University. The support is broad, deep, and structured to assist with the use of technology in their work, studies, and research. Our Consultants provide technical support via phone, chat, email, walk-in, in the online IU Knowledge Base, in Student Technology Centers and campus housing.Our mission, vision and core values define who we are, how we act and what we aspire to accomplish, which helps us to make amazing things happen.Mission: Empowering the IU community to succeed through excellent IT services and support.Vision: Utilize innovation, technology, and human resources to provide best-of-class IT support, services, and user communication to the IU community.Values:Success through empowering peopleUnderstanding our clients' needsParticipating in meaningful partnershipsProviding an environment for innovationOutstanding service is our normRespect and integrity underpinning allTeamwork and communication in everything we doCome join our team! We are currently hiring within Frontline, the group within University Information Technology Services (UITS) which provides tier 1 technical assistance to the IU Community. At University Information Technology Services (UITS) we ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide.Job SummaryThe award winning UITS Support Center is currently hiring a full-time Consultant to join our team. Consultants in this position gain valuable client service experience and technical knowledge that will improve their career marketability. Numerous former Consultants have moved on to higher-level positions within the Support Center and other groups within UITS and the university. This position provides tier 1 technical assistance to students, faculty, and staff via phone, chat, email, and walk-in. We are committed to providing excellent customer service during every single client contact. Our support is available 24 hours a day, 7 days a week.Department-Specific Responsibilities:Provides support to clients to resolve problems for multiple service areas, including but not limited to:Uses all available tools to assist in problem solving. Research answers when not immediately knowledgeable using online resources.General Responsibilities:Provides front-line technical support to faculty, staff and students; resolves entry-level problems.Follows established protocols to provide technology solutions in support of students, faculty and staff; escalates complex issues/problems to next level support or supervisor.Shares existing resources and training materials to assist users; assists in identifying trends; updates documentation as needed.Stays up-to-date and maintains knowledge of all services offered and/or supported by the university.Documents and tracks calls received, and assists with following up with clients until a satisfactory resolution is reached.QualificationsEDUCATIONRequiredHigh school diploma or equivalent (such as HSED or GED)PreferredAssociate's degreeWORK EXPERIENCEPreferredPrevious client service experienceLICENSES AND CERTIFICATESPreferredCOMPTIA A+ certification Upon Date of HireSKILLSRequiredProficient communication skillsMaintains a high degree of professionalismDemonstrates time management and priority setting skillsDemonstrates a high commitment to qualityFriendly and service-orientedDemonstrates understanding of computer operating systems and excellent customer serviceBasic knowledge of Windows and Mac desktops and Microsoft Office SuiteFamiliarity with university systemsPreferredProvides accurate and complete documentationAdheres to work schedule Makes timely and effective decisions based on available informationEncourages and is receptive to suggestions and solutions from othersWorking Conditions / DemandsThis position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.Phone, email, and chat shifts will be conducted in either a work-from-home environment or an in-office environment and may transition back to a full-time in-office environment at a later date. To be considered for remote work, consultants are required to have a stable internet connection and a quiet environment from which to work. Consultants will need to provide their own headset with microphone and confirm it is in good working order. Work LocationBloomington, IndianaThis position is eligible for full remote work or a hybrid schedule (mix between remote and in-person work), subject to change based on university policy and business needs. Advertised Salary$31,200 to $33,322 annually Work HoursComputer Assistants are scheduled to work 40 hours per week and are required to be available to work evening and/or weekend shifts. Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:Multiple plan options for medical insuranceDental insuranceHealth Savings Account with generous IU contributionLife insurance, LTD, and AD&D optionsBase retirement plan contribution from IU, subject to vestingAdditional supplemental retirement plan optionsTuition benefit for IU classes10 paid holidays per yearGenerous Paid Time OffPaid Parental LeaveEmployee Assistance Program (EAP)Learn more about our benefits by reviewing our online Benefits Brochure.Job ClassificationCareer Level: FoundationalFLSA: NonexemptJob Function: Information TechnologyJob Family: IT User SupportClick here to learn more about Indiana University's Job Framework.Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234

DepartmentUITS ENTERPRISE SUPPORT (UA-CCSU-IUINA) Department InformationAt University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. The Enterprise Support division within UITS provides technology support services for students, faculty, staff, parents, alumni, donors, and other external audiences at Indiana University. The support is broad, deep, and structured to assist with the use of technology in their work, studies, and research. Our Consultants provide technical support via phone, chat, email, walk-in, in the online IU Knowledge Base, in Student Technology Centers and campus housing. Our mission, vision and core values define who we are, how we act and what we aspire to accomplish, which helps us to make amazing things happen.Mission: Empowering the IU community to succeed through excellent IT services and support.Vision: Utilize innovation, technology, and human resources to provide best-of-class IT support, services, and user communication to the IU community. Values:Success through empowering peopleUnderstanding our clients' needsParticipating in meaningful partnershipsProviding an environment for innovationOutstanding service is our normRespect and integrity underpinning allTeamwork and communication in everything we doCome join our team! We are currently hiring within Frontline, the group within University Information Technology Services (UITS) which provides tier 1 technical assistance to the IU Community. At University Information Technology Services (UITS) we ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide.Job SummaryThe award winning UITS Support Center is currently hiring a full-time Consultant to join our team. Consultants in this position gain valuable client service experience and technical knowledge that will improve their career marketability. Numerous former Consultants have moved on to higher-level positions within the Support Center and other groups within UITS and the university. This position provides tier 1 technical assistance to students, faculty, and staff via phone, chat, email, and walk-in. We are committed to providing excellent customer service during every single client contact. Our support is available 24 hours a day, 7 days a week. Department-Specific ResponsibilitiesProvides support to clients to resolve problems for multiple service areas, including but not limited to:Uses all available tools to assist in problem solving. Researches answers when not immediately knowledgeable using online resources.General ResponsibilitiesProvides front-line technical support to faculty, staff and students; resolves entry-level problems.Follows established protocols to provide technology solutions in support of students, faculty and staff; escalates complex issues/problems to next level support or supervisor.Shares existing resources and training materials to assist users; assists in identifying trends; updates documentation as needed.Stays up-to-date and maintains knowledge of all services offered and/or supported by the university.Documents and tracks calls received, and assists with following up with clients until a satisfactory resolution is reached.QualificationsEDUCATIONRequiredHigh school diploma or equivalent (such as HSED or GED). PreferredAssociate's degree. WORK EXPERIENCEPreferredClient service experience. LICENSES AND CERTIFICATESPreferredCOMPTIA A+ certification upon date of hire. SKILLSRequiredProficient communication skills.Maintains a high degree of professionalism.Demonstrated time management and priority setting skills.Demonstrates a high commitment to quality.Friendly and service-oriented.Demonstrated understanding of computer operating systems and excellent customer service.Basic knowledge of Windows and Mac desktops and Microsoft Office Suite.Familiarity with university systemsPreferredAbility to provide accurate and complete documentation.Ability to adhere to work schedule.Demonstrated ability to make timely and effective decisions based on available information.Demonstrates ability to encourage others and is receptive to suggestions and solutions from others.Working Conditions / DemandsThis position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.Phone, email, and chat shifts will be conducted in either a work-from-home environment or an in-office environment and may transition back to a full-time in-office environment at a later date. To be considered for remote work, consultants are required to have a stable internet connection and a quiet environment from which to work. Consultants will need to provide their own headset with microphone and confirm it is in good working order.Work LocationIndianapolis, IndianaThis position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs. Advertised Salary$31,200 - $33,322 per year based on experience. Work Hours40 hours per week.Required to be available to work evening and/or weekend shifts. Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:Multiple plan options for medical insuranceDental insuranceHealth Savings Account with generous IU contributionLife insurance, LTD, and AD&D optionsBase retirement plan contribution from IU, subject to vestingAdditional supplemental retirement plan optionsTuition benefit for IU classes10 paid holidays per yearGenerous Paid Time OffPaid Parental LeaveEmployee Assistance Program (EAP)Learn more about our benefits by reviewing our online Benefits Brochure.Job ClassificationCareer Level: FoundationalFLSA: NonexemptJob Function: Information TechnologyJob Family: IT User SupportClick here to learn more about Indiana University's Job Framework.Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234