Information Technology Specialist Salary in USA

Business: Boys Town National Research HospitalJob Summary:In a career as a Practice Management Informaticist, you join us in providing unparalleled care to patients from across the region. In this role, you will analyze and translate workflow and documentation requirements for scheduling and other practice management processes into efficient and effective application systems solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders. No matter your role at Boys Town, you contribute to helping us change the way America cares for children and families.Responsibilities:Plans, designs, develops, validates, tests, implements, evaluates, maintains, and provides on-going trouble-shooting and support of comprehensive information system components to meet needs and business requirementsPerforms quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability.Coordinates projects across applications and develops application specific enhancements and reports in alignment with organizational priorities.Provides 24/7 support for applications within accountability.Participates in and fosters adoption of IT governance process and change control.Develops and maintains project documentation and ensures centralized storage and indexing of documentation.Supports the creation of clinical software system training materials.Ensures compliance with applicable standards and regulations of the Centers for Medicare and Medicaid Services (CMS), The Joint Commission, and all other applicable regulatory agencies in collaboration with hospital policies and procedures.Works collaboratively with hospital leadership team to establish health information management structures and processes that focus on patient safety and quality patient care.Required Qualifications:Bachelor\'s degree in computer science, or related field and/or degree in clinical care (e.g. RN, PharmD, RT, MT or other related degree) required; or equivalent relevant experienceExperience in Epic Community Connect preferredEpic certified preferredFamiliarity with health information technology and related regulatory requirements preferred, Proficient in Microsoft Office applications required, specifically Outlook, Excel, and Power Point required.About Boys Town National Research Hospital:Boys Town National Research Hospital offers a broad range of hospital and clinic services, backed by 40 years of life-changing research to provide the latest, most innovative care to our patients. From pediatric inpatient hospitalization and surgical services to outpatient visits to residential care for children and adolescents with severe behavioral disorders, our board-certified specialists and highly trained pediatric nurses focus on caring for the unique needs of children and their families. Boys Town National Research Hospital is a licensed acute care hospital and psychiatric residential treatment facility and accredited by The Joint Commission. Boys Town National Research Hospital is part of Boys Town, which has been committed to the care of children for over 100 years.Our employees are our #1 supporters when it comes to achieving Boys Town’s mission, which is why we offer an array of competitive and attractive benefit options. Unique perks to Boys Town employees and their families include free visits to Boys Town Physicians, free prescriptions, tuition assistance, access to the campus Field House, parenting resources from our expects, and advancement opportunities within the organization, just to name a few. Working at Boys Town is more than just a job; it is a way of life.Date Posted: December 31st, 2020This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

We are looking for:The Industrial IT Specialist supports manufacturing operations to ensure the integrity and functionality of the Manufacturing Executing System (MES) at the Augusta site. We count on you for: • Manage the Manufacturing Executing System (MES) and implement solutions and provide continuous support for the MES system at the Augusta site.• Play lead role in the development, maintenance, analysis, design, configuration, testing, implementation, documentation, and staff training activities of software and hardware systems. These software and hardware systems include the following: Operating systems, file and application servers, databases and spreadsheets, local and wide area network environments, information and functional systems.• Work in a team, with significant liaison responsibilities to external or internal clients.• Draw up specific proposals for modified or replacement systems.• Work closely with programmers and a variety of end users to ensure technical compatibility and user satisfaction.• Provide training to users of the new system.• Keeping up to date with technical, as well as industry sector developments.• Possess knowledge of plant, business unit systems, and corporate applications and standards.• Identify hardware/software interface problems.• Identify and define project and application requirements and issues through client interactions.• Research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison.• Define and set up an effective testing environment and plan.• Maintains the Augusta plant disaster recovery plan for computing services. You will bring: • Bachelor's degree (B.S./B.A.) in Computer Science or equivalent; or 4-10 years related experience and/or training; or equivalent combination of education and experience.• 2+ years' experience with Manufacturing Execution Systems (MES).• Strong analytical, organizational, and problem-solving skills.• Extensive working knowledge of network connectivity, integration, configuration, and protocols.• Knowledge of client/server, database and web-based technologies.• Computer programming experience.• Writes computer programs and applications according to specifications, employing the use of programming languages and/or software packages.• Documents these programs to enable departmental staff to continue computer support to the related systems.• Superior working knowledge of a variety of hardware and software components, including: o Ethernet local and wide area networks - Cisco switches and routers - Bar coding systems - access points and scanners - Microsoft Outlook and Office Suite - Lotus Notes -Oracle and PL/SQL, Microsoft SQL Database software - Visual Basic and .NET Development software• Ability to manage personal workload and prioritize work, excellent communication and documentation skills.• Excellent oral and written communication skills, showing thoroughness and attention to detail.• Ability to handle multiple projects with rapidly changing priorities and deadlines.

IT Support SpecialistPosition SummaryNew River Electrical is searching for an IT Support Specialist with a passion for providing top-notch IT support to join our growing company. As a Support Specialist, you serve as the primary point of contact for all employees for software and hardware support for PCs, laptops, mobile devices, IP telephony, and audio/visual equipment. You must have a strong sense of urgency and can multitask. This position requires direct knowledge and experience of the daily technologies used throughout the company. In addition, the position requires a working knowledge of systems and databases to assist in process improvement throughout the various departments. As a part of our team, you will directly report to the Vice President of Technology & Communications.Duties/ResponsibilitiesDaily support of Tier 1 / Tier 2 IT requests, assisting employees both in the office and the fieldEnsure accurate and timely tracking of support assistance utilizing our help desk ticketing system.Configure and deploy workstations and mobile devices.Facilitate the smooth boarding process for new employees, ensuring timely provisioning of IT resources and access.Utilize Mobile Device Management to configure and manage company-owned mobile devices.Update and configure user accounts and permissions in Microsoft Active Directory, Azure AD, and various other systems and platforms.Work with current infrastructure to maintain and support IT operations; including the installation, upgrade, and maintenance of software applications, operating systems, firmware, and physical appliancesPerform regularly scheduled preventive maintenance to systems and hardwareCollaborate with our third-party IT support vendors to escalate and resolve complex issuesProvide training sessions to educate employees on both software and hardware and familiarize employees with IT policies and proceduresAssist in database management and report writing.Keep IT inventory up to date, both hardware and software licensing.Set up remote offices in the field for larger construction projects.Ensure compliance with security policies and assist with regularly scheduled security auditsQualificationsAssociate degree, preferably in an Information Technology related field or equivalent experience required.Strong analytical and troubleshooting skills.A commitment to excellent customer serviceExcellent oral and written communication capabilities, including teaching, documenting new systems, and completing help desk requests as well as knowledge base articlesDemonstrate the ability to assist customers in person or remotely in a professional mannerExperience with mobile device management solutionsKnowledgeable in database managementMust possess a valid driver's license.Must be able to lift 50+ lbs.Preferred QualificationsDemonstrate exceptional IT troubleshooting skills.Knowledge of IT best practices surrounding a Microsoft-centric platform and Cisco networksDirect, demonstrable experience with:Microsoft SQLCrystal ReportsPower BITravelTravel is limited to approximately 10%, including travel to job sites or meetings.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time.AAP/EEO StatementIt has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.CompensationCompetitive salary, excellent benefits, Employee Stock Ownership Plan (ESOP) and 401k eligible.Featured benefitsMedical insuranceVision insuranceDental insurance401(k)Paid paternity leavePaid maternity leaveTuition assistance

As an IT Service Desk Specialist, your role involves providing assistance to customers through the service desk, creating documentation, setting up user accounts, configuring laptops, and providing desktop support, including troubleshootingAssociates or Bachelor's Degree in the field of IT/ Computer Science or related field preferred.Troubleshoot and administers laptops, desktops, applications, printers, copiers, fax machines, telephones, monitors, and other IT equipment as required.Translate technical issues into non-technical language that an end-user will understandProficient in configuring and diagnosing both PC hardware and software setups.Skilled in setting up, configuring and troubleshooting/ resolving printer issues within a networked environment.Extensive familiarity with Microsoft Windows, Networking, Anti-Virus, Email systems, and Microsoft Office suite. Familiarity with Office 365 applications is required. Preferred foundational understanding of infrastructure, networking, and Azure cloud environments.Experience with Tanium, Endpoint Manager, SAP, CRM (Dynamics), Windchill, SharePoint SPO, MS Project, or other Project Management software is a plus.

DescriptionSummary: The IT Architect I is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. Major Job Responsibilities: · Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans. · Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology. · Participates in development of standards, design, and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships. · Responsible for infrastructure design, performance modeling and capacity planning. · Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities. · Works with various technical resources across the team to facilitate the development of technical standards. · Evaluates proposed new systems, system changes and additions, provides oversight into the decision process. · Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application. · Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. · Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in an appropriate manner based on the audience. Requirements: Bachelor’s degree in Computer Science, Information Systems, Information Security, or related field. Applicants must have a minimum of two (2) years of experience: -Large corporate systems environments working with complex IT systems. -Hands-on infrastructure engineering, software development, system administration, system architecture, application architecture or data system architecture. -Hands-on with system or application performance modeling and tuning. Related Job Occupation: Senior Consultant or Information Technology Architect I Work Type: Full Time Location: 5101 N. O’Connor Blvd, Irving, TX 75039 EEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Job Title: Information Technology Specialist L3 -4448 Job Location: Kirtland AFB, NM, 87117 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the level three Information Technology System Administrator position and to join our team of qualified, diverse individuals. The IT System Administrator is responsible for maintaining and optimizing our organization's IT infrastructure. This includes diagnosing and resolving system issues, performing general maintenance tasks, and ensuring compliance with security protocols. You'll configure and monitor network devices, manage server systems, and oversee Microsoft products and services. Additionally, you'll provide technical support for equipment setup, telephone systems, and video conferencing. Your role will involve managing virtual technologies and providing guidance to junior IT personnel. Job Requirements:Skills / Experience Required 10+ years relevant experience within the Department of Defense (DoD) to deliver comprehensive technical support Maintain network infrastructure, standalone servers, workstations, and Security Monitoring Systems, ensuring seamless operation and adherence to system documentation standards Utilize advanced analytical skills to identify and resolve system anomalies, optimizing performance and reliability Oversee cloud services administration, ensuring the smooth operation of cloud-based resources and services Prepare systems for operational use and provide support during operational tests, ensuring readiness and functionality Conduct thorough assessments to identify vulnerabilities in Automated Information Systems (AIS) and implement robust countermeasures to safeguard against potential threats Ensure compliance with security policies and practices in the operation, maintenance, and disposal of AIS and network nodes Administer Video Teleconference (VTC) systems, including scheduling, configuration, and troubleshooting, as needed Deliver direct client support for network-related issues, ensuring prompt resolution and optimal user experience Manage account creations, modifications, and deletions, maintaining accurate user profiles and access permissions Provide multi-level Help Desk support, offering expert troubleshooting and assistance for hardware and software issues Perform hardware and software configuration, upgrades, and modifications, keeping systems up-to-date and functional Offer comprehensive desktop and laptop configuration and support services, addressing user needs and ensuring optimal device performance Continuously maintain network infrastructure, servers, workstations, and system documentation to uphold operational efficiency and compliance standards Manage and configure physical and virtual servers (Windows and Linux), Microsoft products and services (Active Directory, SQL Server, Azure) Ensuring compliance with Security Technical Information Guidelines (STIG) and maintaining backup systems Education / Certifications MA/MS/ME, although relevant work experience or training may be considered in lieu of a master's degree Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II Key Skills/Experience Required for Interview Selection ONLY 10+ years relevant DoD work experience 4 years experience in a special access program and/or secret compartmental information environment with the last five years Master of Arts/Master of Science/Master of Engineering (MA/MS/ME) degree. Work experience may be considered in lieu of a degree. Security + or equivalent to meet DOD 8570.01-M Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!

Job Title: Information Technology Specialist L2 -4454 Job Location: Kirtland AFB, NM 87117 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Information Technology Specialist position and to join our team of qualified, diverse individuals. This multifaceted role offers a dynamic opportunity to collaborate closely with a seasoned senior systems administrator while independently executing advanced maintenance tasks, troubleshooting computer systems, and peripherals. Your expertise will be instrumental in providing guidance to entry-level client support technicians and ensuring the smooth operation of our client support work-center through efficient ticket management. Upholding the highest standards of user interaction, you'll play a pivotal role in enforcing protocols for junior technicians and adhering to manufacturer specifications to safeguard equipment integrity. From resolving common access card issues to configuring and securing internal network devices, your technical prowess will be key in sustaining network functionality across various classification levels. Your responsibilities will also extend to maintaining equipment rack space, managing cabling infrastructure, and facilitating hardware and software accountability. Additionally, you'll oversee the setup and integration of printers, scanners, telephones, and AV display systems, offering technical evaluations and recommendations for continual enhancements. If you're seeking a role where your IT expertise can shine and evolve within a collaborative environment, this position offers a platform for impactful contributions and professional growth. Job Requirements:Skills / Experience Required Demonstrate a track record of over 5 years of pertinent experience within the DoD environment, showcasing expertise in various facets of PC/server/network support Offer comprehensive support spanning PC/server/network components, encompassing hardware, wireless networking, as well as proficient installation, testing, and operational functionalities of hardware and software Execute Video Teleconference (VTC) System administration duties, including scheduling and configuration, to ensure seamless communication as required Deliver direct client support for network-related issues, ensuring swift resolution and minimal disruption to operations Facilitate account management processes, including creations, modifications, and deletions, with meticulous attention to detail and security protocols Provide multi-level Help Desk support, adeptly troubleshooting hardware and software issues to enhance user experience and productivity Conduct hardware and software system configurations, upgrades, and modifications with precision and efficiency, contributing to optimal system performance Offer tailored configuration and support services for desktops and laptops, aligning with user requirements and organizational standards Maintain the integrity and functionality of network infrastructure, standalone servers, workstations, and Security Monitoring Systems, while meticulously documenting system configurations and activities Employ analytical skills to identify and troubleshoot system anomalies, implementing solutions to optimize system performance and reliability Prepare systems for operational deployment and support operational tests, ensuring readiness and reliability in mission-critical environments Provide ongoing configuration and support services for desktops and laptops, ensuring seamless functionality and user satisfaction Education / Certifications Bachelor' degree: Arts (BA), Science (BS) Equivalent work experience may be considered in lieu of education Security + or equivalent to meet DOD 8570.01-M Information Assurance Technology Level II Key Skills/Experience Required for Interview Selection ONLY 5+ years relevant DoD work experience 2 years experience in a special access program and/or secret compartmental information environment with the last five years Bachelor' degree: Arts (BA), Science (BS).Work experience may be considered in lieu of a degree. Security + or equivalent to meet DOD 8570.01-M Benefits Medical, dental, vision, disability, and life insurance Flexible Spending Accounts 401(k) PTO Tuition reimbursement Paid federal holidays Security Clearance Must be a U.S. Citizen. A high-level Department of Defense active security clearance may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information. Physical Requirements Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting to thirty pounds, as necessary. Company Summary Headquartered in Hawaii, Galapagos Federal Systems, LLC is an SBA Certified Native Hawaiian Organization 8(a) Small Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services. Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer. Our service commitment is simple - "Quality IT Solutions... On Time & On Budget." Company Employment Statement Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.Get job alerts by email. Sign up now!

$20/hr + benefits on W2 6+ month contract Onsite in Pittsburgh, PA.Our client is a leading sporting goods, apparel, footwear company! They are seeking a professional individual to be responsible for maintaining the IT Depot.Responsibilities include receiving, shipping and asset tagging IT equipment, as well as responsible for assisting with physical data center installs and maintenance. Interested? Apply today!

BASIC FUNCTIONThe Information Technology Specialist has the responsibility of installing, testing, maintaining, and supporting all company provided computer hardware, software, peripherals, and systems, including patch management, asset inventory, security and monitoring, and the support of the phone system. Also, the position is responsible for answering IT tickets and calls from internal employees. MAJOR ACTIVITES1) Providing PC hardware and software technical support to all WEOKIE users at all sites, support for LAN/WAN connectivity and other communications issues, and executing activities on approved projects. 2) Responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software related infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements. 3) Performing network and systems administration (physical and virtual). 4) Performing system patch management and administration for asset monitoring, security, and inventory related tools and processes. 5) Serving as project leader or coordinator for IT related projects as assigned. 6) Facilitating all network, PC, and peripherals product procurement/repair and managing the relationships with the vendors of choice. 7) Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. CRITICAL RESULTS 1) Ensuring that all defined systems and devices, under your area of responsibility, are fully operational and available to the employees with very little scheduled downtime. 2) Confidentiality and security are maintained regarding information systems assets. 3) Managing operating plans, priorities, projects, and other goals to ensure they are executed in a timely, efficient, and productive manner. 4) Maintaining agreements according to preset timelines for report requests, task assignments and project work; including keeping current with employee requests. 5) That all security and non-security upgrades/updates/patches to defined systems are thoroughly tested and implemented in a timely manner. 6) All activities are efficiently conducted, generally error free, and are completed following the appropriate policies, procedures, operational controls, and compliance controls. 7) Losses, errors, and risks are controlled and mitigated by adhering to all applicable policies and procedures. QUALIFICATIONS A. Specialized or Technical Knowledge and Skills: This position must be thorough knowledgeable at configuring/installing personal computer systems and peripherals and managing system vulnerability remediation. Being well-versed in the area of data backup and archival is also a must. In order to do so the following are required: 1) A Technical or Associates degree and two years’ experience or proven equivalent. 2) A+, Network+, and Security+ certifications are a plus. 3) Patch management experience. 4) Hardware and OS experience: Microsoft, Cisco switches and routers, network printers, MS Exchange/MS Outlook, and Microsoft Server. 5) Strong time management skills in technical environments and project management. 6) Valid driver’s license and ability to operate a motor vehicle. B. Behavioral Competencies: Behavioral competencies are the skills and personal characteristics that an individual should possess in order to be successful in this position. 1) Core Competencies: Core competencies are consistent for all positions across the organization and are aligned with WEOKIE’s core values. a) Member Focus (internal and external): Builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving member problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal members. b) Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. c) Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad. 2) Job Specific Competencies: The position requires a well-rounded and level-headed individual who is able to maintain composure in a variety of situations. The following stand out among a long list of behavioral competencies for this position: a) Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. b) Decision Making/Judgement: Recognized problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root causes of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others. c) Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow. d) Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. e) Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism. C. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception and ability to adjust focus. D. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate. EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERWEOKIE does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all our members, our staff, clients, volunteers, subcontractors, vendors, and clients. Equal Opportunity Employer, including disability/protected veteransPI239989081

Systems/Network AdminGeneral Function: Ensure reliable and efficient operation of district technology infrastructureQualificationsCommitment to fulfilling the Crossing’s mission and demonstrating a lifestyle consistent with the Crossing’s core values.Highly-developed organizational, analytical and decision-making skillsMeticulous attention to detail and follow-throughAbility to effectively communicate with a diverse audience, including colleagues and professional partnersExcellent attendance, willingness to learn and positive attitudeStrong organizational skills and ability to independently manage multiple time-sensitive projects.Preferred 3-5 years of experience in Network ManagementPreferred credentialsBS or higher in Information Technology (or equivalent)Certification or demonstrated skill with each of the following:Microsoft Windows server and workstation OS, Chrome OSVMWare EXXI802.11 wireless technology and Unifi InfrastructureNetwork firewall (Fortinet or equivalent)GAFE (Google Apps for Education)Working knowledge of logic & web programmingResponsibilities/Function1. Network a. Web Server & Network Infrastructure Design & Management i. user/group management ii. LDAP iii. Efficiently minimize downtime corporation-wide through managing equipment and communicating with service providers, also through patch management and deployment iv. Develop a plan and support disaster recovery systems b. Network Security Design & Maintenance i. Virus protection ii. Firewall implementation and maintenance iii. Vulnerability assessments/audits c. Software License Management and Deployment d. Data/Database Management (Powerschool)2. System AdministrationPrimary system administrator duties for the following information systems:Microsoft Active Directory, DHCP, DNS and WINS KnowledgeIPSEC Site to Site VPN Tunnel Management and DeploymentGoogle Apps for Education (GAFE) iv. Testing (ECA, ISTEP, WIDA)Assure network infrastructure can support testing demandsWork with Director of Student Services to ensure all servers and workstations have proper updates in a timely manner v. Powerschool (SIS)Oversee management of 1:1’s across all campuses and partnershipsBuild Custom Reports as neededManage and assist with state regulated data exchange implementation vi. Telzio (VOIP) vii. Mobility Print Management b. Secondary system administrator duties for the following information systems: i. Basecamp (project management) ii. Plato/Edmentum (curriculum) iii. Crossing Website3. Special ProjectsAlong with Director of School Operations and Director of Information Systems, develop and implement systems and procedures to increase efficiency and productivityAssist with design, execution and restructuring of new and relocating schools, both remotely and on site4. PurchasingE-rate management and coordination (Category I / Category II)Research and make purchasing recommendationsNegotiate vendor contracts and maintain professional vendor relationships, including printing needs and ISPsOversee assistance with inventory and technology assetsDevelop and manage technology grants and funding sources, including eRateFollow SOPs as designated by Finance team5. Other duties and responsibilities as assigned by Director of School OperationsIdeal mix of duties:85% office, 15% field30% network, 30% system administration, 30% special projects, 10% purchasingPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is regularly required to stand, walk, and reach with hands and arms. The employee may also have to exert up to 50 pounds of force occasionally.2. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Job Type: Full-timePay: $60,000.00 - $68,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:Monday to FridayEducation:Bachelor's (Preferred)Experience:Network administration: 3 years (Preferred)Work Location: In person