GFL Environmental is looking for a Senior Manager, Accounts Receivable (AR) to join our team out of our Southfield, Michigan office! The Senior Manager, Accounts Receivable (AR), will play a crucial role in enhancing cash and billing processes. Their primary responsibilities involve overseeing the Cash Application and Billing departments, leading regular cadence, strategizing process improvements, and fostering exceptional relationships with both internal and external customers. The ideal candidate possesses strong leadership skills, a strategic mindset, and a proven track record of driving excellence in cash application and billing.Furthermore, the Senior Manager oversees Billing Operations, including sales adjustments, while adhering to corporate policies and procedures. They ensure timely and accurate processes, consistent results, and positive employee-employer relations. Maintaining the integrity of internal controls within the department and ensuring compliance with regulatory requirements are also key aspects of this role.Key Responsibilities:Foster collaboration with locations across the USAssist in reviewing and resolving problem accountsProvide training or schedule site meetings as neededEnsure a strong customer service focus and responsiveness to inquiriesServe as an escalation point for managers and provide additional support when necessaryCollaborate with the cash receipts team on research related to cash application or adjustmentsEnsure all functions adhere to robust internal control with regular follow-up meetingsWork closely with IT to ensure the operating system supporting cash application and billing functions are running optimallyOversee billing management to ensure accuracy and timely submission and delivery of customer invoicesUnderstanding the requirements for both Commercial and Residential invoicesManage the Accounts Receivable (A/R) team to process cash receipts promptly and accuratelyProvide reporting for company trends related to volume growth, invoice delivery methods, etc.Act as the Business/Process Owner for the Lockbox (Customer Payments) and Online Customer Payment PortalThis role includes managing office operations at the local location, including supplies and maintenanceUpdate, maintain and monitor key performance indicators (KPIs) and metrics to track performanceEnsure timely responses for all internal and external audit requirementsPrepare presentations for monthly, quarterly, and annual reviews with executive management and general managersUndertake other projects and responsibilities as required by management (Mergers & Acquisition)Monitor the escheatment process as it pertains to AROversee the AR Reconciliation team and provide strategy on how to reduce credit balances on accountsAssist business operations while ensuring efficient and internal control-compliant proceduresDevelop policies and procedures for managing the transition of acquired companies and their accounting processesKnowledge, Skills, Abilities and Competencies:Bachelor's degree in business, Accounting, or another related field7 years' experience in accounting, or business capacity3+ years' management experience including larger teams of 5 or more individualsBilling and Cash Management experience preferredDemonstrate ability to effectively communicate with others verbally and in writingHighly organized individual with the ability to research and resolve issuesAbility to meet deadlines in a fast-paced working environmentAbility to juggle conflicting priorities and manage workload among team membersDemonstrate ability to motivate and lead a diverse work groupStrong strategic thinking skills, including the ability to integrate information from many sources and develop a corporate level perspective and recommendationStrong project-management skills to lead cross-functional teams and influence others to achieve goalsAbility to understand workflow processes, analyze relevant data to identify process improvements and provide recommendations to managementStrong accounting system design skills to identify areas where re-engineering and automation are critical and implement related initiativesExcellent verbal and written communications skills with all levels in the organizationStrong leadership skills, including the ability to provide direction to employees, motivate team members and manage work processes in a fast-paced and changing environmentAbility to work under pressure to meet strict deadlines with minimal on-site executive supervision#GFLTalentWe thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]