General Manager Salary in Southfield, MI

Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: Under the general guidance from the POD Manager and POD Assistant Manager, the POD Service Specialist will be responsible for communicating the customer's needs and service histories to the field employees. They must manage the schedule boards and triage incoming calls while maintaining the database per the company's policies and procedures. The POD Service Specialist must also provide the proper support and communication to both internal and external customers.Benefits: Excellent Health Insurance options Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options 7 paid Holidays 10 paid Vacation days Responsibilities Keep electronic schedule boards current at all times Follow the set process flow for managing all customer requests and open work orders Communicate the required information to the field, management and external customers, per company policy Support field personnel and management on customer and company requirements as well as making sure tasks and calls are completed in an expeditious manner Treat all customers and employees with respect Data entry of service performance and information as well as updates to the customers Verify work order readiness prior to any new calls being scheduled with dispatching team and present to the POD Manager for scheduling approval Coordinate the scheduling of jobs with Dispatch team in an efficient manner, with Assistant POD Managers support Proper purchasing and PO issuing, as needed to support the assigned market Verification on IVR, check-in/out for all customers with technicians Where applicable, verity and validate EMS readings and set points prior to releasing job to dispatch team Submit daily reporting pertaining to execution of account and work order completion Use internal reporting tools to understand customer account and provide tailored reporting based on customer request and need, and as directed by POD Management Other related duties as assigned Qualifications Required Knowledge, Skills, and Abilities: Strong customer service skills (Internal and External Customers) Extremely high level of urgency to resolve problems Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines High level of calendar/scheduling management skills Ability to focus on desired results Ability to adapt to very fast-paced environment and deadlines Strong attention to detail Excellent interpersonal and communication skills, both written and verbally Works well in a team environment as well as independently Must demonstrate organization and prioritization skills to manage time Ability to remain positive, proactive, and flexible Must have the ability to embrace change and adapt to changing circumstances Education and Experience: High school degree or equivalent High level of computer skills, proficient in Excel High level of knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook Experience in HVAC Industry or other service business is preferred Previous experience in administration and data management preferred Physical requirements: Continuously able to work in office environment Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer Continuously able to sit at a computer for up to 8 hours Able to alternate between sitting and standing, as needed throughout the day Occasionally able to lift up to 15 lbs. Continuously requires vision, hearing, twisting, and talking Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching Rarely requires climbing

GFL Environmental is looking for a Senior Manager, Accounts Receivable (AR) to join our team out of our Southfield, Michigan office! The Senior Manager, Accounts Receivable (AR), will play a crucial role in enhancing cash and billing processes. Their primary responsibilities involve overseeing the Cash Application and Billing departments, leading regular cadence, strategizing process improvements, and fostering exceptional relationships with both internal and external customers. The ideal candidate possesses strong leadership skills, a strategic mindset, and a proven track record of driving excellence in cash application and billing.Furthermore, the Senior Manager oversees Billing Operations, including sales adjustments, while adhering to corporate policies and procedures. They ensure timely and accurate processes, consistent results, and positive employee-employer relations. Maintaining the integrity of internal controls within the department and ensuring compliance with regulatory requirements are also key aspects of this role.Key Responsibilities:Foster collaboration with locations across the USAssist in reviewing and resolving problem accountsProvide training or schedule site meetings as neededEnsure a strong customer service focus and responsiveness to inquiriesServe as an escalation point for managers and provide additional support when necessaryCollaborate with the cash receipts team on research related to cash application or adjustmentsEnsure all functions adhere to robust internal control with regular follow-up meetingsWork closely with IT to ensure the operating system supporting cash application and billing functions are running optimallyOversee billing management to ensure accuracy and timely submission and delivery of customer invoicesUnderstanding the requirements for both Commercial and Residential invoicesManage the Accounts Receivable (A/R) team to process cash receipts promptly and accuratelyProvide reporting for company trends related to volume growth, invoice delivery methods, etc.Act as the Business/Process Owner for the Lockbox (Customer Payments) and Online Customer Payment PortalThis role includes managing office operations at the local location, including supplies and maintenanceUpdate, maintain and monitor key performance indicators (KPIs) and metrics to track performanceEnsure timely responses for all internal and external audit requirementsPrepare presentations for monthly, quarterly, and annual reviews with executive management and general managersUndertake other projects and responsibilities as required by management (Mergers & Acquisition)Monitor the escheatment process as it pertains to AROversee the AR Reconciliation team and provide strategy on how to reduce credit balances on accountsAssist business operations while ensuring efficient and internal control-compliant proceduresDevelop policies and procedures for managing the transition of acquired companies and their accounting processesKnowledge, Skills, Abilities and Competencies:Bachelor's degree in business, Accounting, or another related field7 years' experience in accounting, or business capacity3+ years' management experience including larger teams of 5 or more individualsBilling and Cash Management experience preferredDemonstrate ability to effectively communicate with others verbally and in writingHighly organized individual with the ability to research and resolve issuesAbility to meet deadlines in a fast-paced working environmentAbility to juggle conflicting priorities and manage workload among team membersDemonstrate ability to motivate and lead a diverse work groupStrong strategic thinking skills, including the ability to integrate information from many sources and develop a corporate level perspective and recommendationStrong project-management skills to lead cross-functional teams and influence others to achieve goalsAbility to understand workflow processes, analyze relevant data to identify process improvements and provide recommendations to managementStrong accounting system design skills to identify areas where re-engineering and automation are critical and implement related initiativesExcellent verbal and written communications skills with all levels in the organizationStrong leadership skills, including the ability to provide direction to employees, motivate team members and manage work processes in a fast-paced and changing environmentAbility to work under pressure to meet strict deadlines with minimal on-site executive supervision#GFLTalentWe thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

The Account Manager will promote, sell, increase and preserve GFL Environmental, Inc. solid waste services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers and developing strategies to outweigh competition. This individual will prepare sales contracts with knowledge of pricing, costs and equipment with input from the Facility/General Manager.Key Responsibilities:• Aggressively solicit orders from current and prospective customers to maintain and increase customer base.• Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.• Compile and manage lists of prospective customers in the ACT database for use in sales leads through cold-calling and other techniques.• Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories.• Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service.• Develop and maintain working knowledge of solid waste product and equipment pricing, costs and application to include roll-off presentation, commercial placement, front-end upgrade and full-line applications.• Provide price quotes and credit terms to potential customers and prepare sales contracts. Consult Sales Manager or Facility /General Manager prior to deviating from book rates.• Develop and exhibit proficiency in commercial placement, customer needs analysis, customer upgrades and customer retention and in identifying major industrial needs in the areas of compaction application including pricing, mechanical aptitude and service capabilities.• Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features.• Maintain awareness of the activities of all competitors.• Assist with the identification and implementation of price increases for substandard accounts.• Perform waste stream analysis to include estimation of volumes and recognition of waste streams requiring special handling or which can be recycled or diverted.• Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company.• Court, cultivate, secure and act as liaison between large customers, municipal and governmental sector business including bid invitations and preliminary bid preparation.• Assist in identifying acquisition candidates and participate in the acquisition of and merging with targeted businesses.• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.• Perform other duties and responsibilities as required or requested by management.Knowledge, Skills, and Abilities:• Bachelor's degree from a four (4) year college or university• Knowledge or experience in solid waste industry desired.• Two (2) to three (3) years of sales experience with thorough knowledge of sales techniques.• Equivalent combination of education and experience.• Possess a valid driver's license.• Strong verbal communication and interpersonal skills.• Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations.• Ability to write reports, business correspondence and procedural manuals.• Ability to effectively present information and respond to questions from managers, clients, customers and the general public.• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.• Ability to apply concepts of basic algebra and geometry.• Ability to create, design and implement solutions to general and customer specific problems.• Ability to interpret instructions furnished in written, oral, diagram or schedule form.• Ability to self-direct various assigned initiatives and to work under limited supervision.Physical/Mental Demands:• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb.• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.• Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds.Working Conditions:• Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting.• Occasionally exposed to outside weather conditions of heat, cold and humidity.• Noise level is usually moderate but can become loud.We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

The Account Manager will promote, sell, increase and preserve GFL Environmental, Inc. solid waste services to businesses and industrial establishments in assigned territory by identifying new market areas, maintaining current customers and developing strategies to outweigh competition. This individual will prepare sales contracts with knowledge of pricing, costs and equipment with input from the Facility/General Manager.Key Responsibilities:• Aggressively solicit orders from current and prospective customers to maintain and increase customer base.• Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.• Compile and manage lists of prospective customers in the ACT database for use in sales leads through cold-calling and other techniques.• Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories.• Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service.• Develop and maintain working knowledge of solid waste product and equipment pricing, costs and application to include roll-off presentation, commercial placement, front-end upgrade and full-line applications.• Provide price quotes and credit terms to potential customers and prepare sales contracts. Consult Sales Manager or Facility /General Manager prior to deviating from book rates.• Develop and exhibit proficiency in commercial placement, customer needs analysis, customer upgrades and customer retention and in identifying major industrial needs in the areas of compaction application including pricing, mechanical aptitude and service capabilities.• Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features.• Maintain awareness of the activities of all competitors.• Assist with the identification and implementation of price increases for substandard accounts.• Perform waste stream analysis to include estimation of volumes and recognition of waste streams requiring special handling or which can be recycled or diverted.• Participate in business related meetings, conferences, social functions and civic organizations to boost the overall exposure of the Company.• Court, cultivate, secure and act as liaison between large customers, municipal and governmental sector business including bid invitations and preliminary bid preparation.• Assist in identifying acquisition candidates and participate in the acquisition of and merging with targeted businesses.• Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.• Perform other duties and responsibilities as required or requested by management.Knowledge, Skills, and Abilities:• Bachelor's degree from a four (4) year college or university• Knowledge or experience in solid waste industry desired.• Two (2) to three (3) years of sales experience with thorough knowledge of sales techniques.• Equivalent combination of education and experience.• Possess a valid driver's license.• Strong verbal communication and interpersonal skills.• Ability to read, analyze and interpret general business periodicals, professional journals, technical journals or governmental regulations.• Ability to write reports, business correspondence and procedural manuals.• Ability to effectively present information and respond to questions from managers, clients, customers and the general public.• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.• Ability to apply concepts of basic algebra and geometry.• Ability to create, design and implement solutions to general and customer specific problems.• Ability to interpret instructions furnished in written, oral, diagram or schedule form.• Ability to self-direct various assigned initiatives and to work under limited supervision.#GFLTalentWe thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Harvard Resource Solutions is seeking an Customer Service Specialist on a direct hire basis for their automotive supplier client in Southfield, MI.Duties of Customer Service Specialist Provide exceptional customer service to internal and external customers.Process orders in a professional, friendly, consistent and timely fashion. This includes providing prices for customers, salespeople, drivers, and management.Assist with the processing of delivery documents including listing items sold, amounts due, credit terms, and dates of shipment.Process product returns or incorrectly billed merchandise.Analyze purchase orders, purchasing history, special instructions or shipping rules to compile needed data for orders.Process invoices, including checks and cash.Reconcile invoice discrepancies.Respond to requests from customers for information.Engage in technical discussions with customers.Promote solutions and services.Resolve customer complaints in a courteous, professional and timely manner.Remain knowledgeable and up-to-date on product changes and developments.Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.Work with manager to ensure proper customer service is being delivered.Work as an inside liaison to the outside sales team regarding delivery time, status of orders, etc.Requirements Of Customer Service Specialist High school diploma or general education degree (GED)2 to 3 years of direct work experience in a customer service capacity2 to 3 years billing experienceStrong knowledge of retail and/or wholesale sales principles, methods, practices, and techniquesData Entry ExperienceMust be extremely accurate and preciseAbility to learn quicklyExperience in MS Office, specifically Excel, Word and OutlookExcellent written and oral communication skillsExcellent customer relationship skillsAbility to multi-taskExcellent follow-up skillsExtremely organized and detail orientedStrong problem identification and resolution skillsAble to build and maintain lasting relationships with customersExcellent listening skillsSelf-motivated, with high energy and an engaging level of enthusiasmAble to perform mathematical calculationsHigh level of integrity and work ethicExcellent AttendanceIf you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply for this job and email your resume to [email protected] treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

SUMMARYThe Joint Venture (JV) Sales Operations Consultant is responsible for driving sales growth while ensuring compliant sales operations for Emergient Joint Venture Medicare Advantage products. This role will specifically oversee the tele-sales and direct online sales channels while supporting our JV Partner Sales leadership on the external broker and inside sales channels. Responsible for planning, strategizing, compliance and administration to increase Medicare Advantage enrollment within our JV markets. Accountable for developing relationships with key vendor partners and with Emergient JV Partner Plan Sales leadership teams. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Organizes and works with appropriate leadership, external partners, and brokers to plan and schedule the coordination of people and tasks as needed to accomplish sales objectives. Represents Emergient JVs as consultative subject matter expert, involving other business areas as deemed appropriate. Work directly with tele-sales vendor to build tele-sales staffing plans in alignment with projections and budget, manage lead process, vendor performance and SLAs. Collaborate with compliance teams to ensure all sales channels are in compliance with CMS regulations. Provide sales support and training to broker channel to support retention and growth of broker written business. Provide educational support and materials to external brokers, i.e. assist in the management of broker toolkit content. Partner with the JV Marketing team to develop member acquisition strategies. Responsible for partnering with IT teams with configuration and testing of shopping websites. Maintain and update JV sales operations policies and procedures. Ensure JV Partners have updated external broker contracts and oversight policies and procedures. Review and collaborate with JV Partner Plan Sales leadership on external broker communications. Track metrics/ KPIs/enrollment reporting to ensure satisfactory enrollment progress. Compile status reports accurately and timely with the appropriate level of detail for team, leadership, and executive updates. Participate in development of project and program budgets, monitor budget and identify budget discrepancies. Research discrepancies and make recommendations. Participate in Stars workgroup meetings and serve as initiative owner for sales-related CMS Stars measures, e.g. tele-sales call center secret shopping measures. Build and maintain working relationships with team members, vendors, and other departments. EDUCATION AND EXPERIENCE Relevant combination of education and experience may be considered in lieu of degree. Bachelor's degree in Marketing, Business Administration or other related field required. Master's highly preferred. Seven years experience with demonstrated technical experience that provides the necessary knowledge, skills and abilities. Previous experience in the insurance industry including Medicare is a requirement. PMP certification or progress toward certification is highly preferred and encouraged.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.OTHER SKILLS AND ABILITIES Knowledgeable of the senior marketplace competitive environment in JV markets. Strong understanding of insurance markets, including Medicare. Knowledge of CMS and DIFs guidelines/ regulations related to first tier downstream initiates, marketing, sales and enrollment as well as benefits/eligibility. Broad understanding of all the business domains and brands. Excellent oral and written communication skills. Excellent presentation and facilitation skills. Demonstrated leadership and project management abilities. Ability to make competent, independent decisions and can anticipate needs of executive and department, accomplishing tasks without direction. Proficient skills to use Microsoft Office products (word, excel PowerPoint), email and Internet. Excellent analytical, organizational, planning, and follow-up skills. Excellent interpersonal skills. Dependable, resourceful, self-motivated team player with a willingness to grow. Creative problem-solving skills to drive innovative solutions to increase assigned organization's sales and retain members. Demonstrated ability to establish and meet high impact goals. Strong strategic and tactical planning and organizing skills.ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment. PAY RANGE: "Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $67,500 and $113,100."We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-CH1

Summary The Sales Account supports the growth of the product business and the development of new opportunities within the general industry, developing relationships with clients, and generating new sales.Responsible for meeting sales targets, addressing customer needs, and ensuring customer satisfaction understanding the goals of the clients.Duties and Responsibilities Main areas of responsibilities are:Establishing and maintaining strong customer relationships through excellent service and knowledge of customer needs and Comau solutionsProactive in addressing the needs of clientsExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleAnalyze the territory/market's potential, track sales and status reportsSupply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Continuously improve through feedbackRepresent Comau at trade exhibitions, events, and demonstrationsSupport channel development and partnerships performancesFeed future buying trends back to employers and advise on forthcoming product developments and discuss special promotions

Comau is a worldwide leader in the industrial automation field. We offer complete engineering solutions, from product development to the realization of industrial process and automation systems. Through dynamic research and development, we constantly expand and improve our product portfolio. Our competencies in Body Assembly, Powertrain Machining & Assembly, and Robotics enable Comau to deliver innovative products, systems, and solutions that suit manufacturing requirements in industries such as Automotive, Aerospace, Railway, Commercial Vehicles, Renewable Energy, Heavy Industry, and General Industry. The Site Manager is responsible for all aspects of site activity including timing, cost, safe working conditions for all work conducted on the site from start of installation to final acceptance of a project.Take ownership. Are you ready for a challenge?In this role the ideal candidate will act as a network and think innovatively while executing the following responsibilities: Maintain a safe and clean working environment ensuring that all Comau and customer safety procedures are adhered to. Assign the correct resources to execute the project ensuring that proper support staff are planned to execute the project in a timely manner. Ensure Site Supervisors are adhering to their respective roles and responsibilities. Manage and monitor the adherence to site P9 process, documentation and reporting practices. Issue and maintain weekly manpower requirements and forecasts and determine staffing needs. Monitor and evaluate work performance provident frequent feedback. Establish and maintain project white boards on site. Weekly hours reporting to payroll and submission of accurate authorized expense reports. Work closely with project management team to maintain and negotiate site related engineering changes. Complete weekly project reports to department manager and Project Manager. Ensure sites are assigned the correct resources to manage the documentation and revision control distribution plan for the project ensuring that all the customer, staff and supplier are aligned. Assure all warranty issues are resolved in a timely manager. Assure all warranty issues are communicated to site quality while any campaigns are on-going. Other duties as required

What you'll do atPosition Summary...Membership Representative Are you someone that thrives in fast-paced environments, and has a strong sales background? Our Membership Representative is a salaried role for Sam's Club, and we are looking for friendly faces with a passion to teach and train the associates at the registers, self-check outs, club pick up and more! You will play a major part in engaging our current members to utilize their available benefits, as well as developing our business to business relationships to grow membership. The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There will be times when you have to juggle several tasks in a short amount of time while helping members: visiting businesses, teaching and training, and supporting company events-you get the idea! It's hard work, but our associates find it rewarding, especially since they're a part of a large team with a common goal: happy, satisfied members. You will sweep us off our feet if: • You thrive in fast-paced environments • You're a multi-tasker at heart • You enjoy teaching and training your peers and associates on selling practices, communicating goals and providing feedback consistently • You have successful leadership qualities with experience in directing sales teams to exceed expectations on results• You keep member satisfaction as your top priority • You can stand for long periods of time while assisting members quickly and accurately • You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence You will make an impact by: • Maintaining a positive attitude by smiling, greeting and thanking members • Being in a position of positive influence without direct supervision to obtain the best performance of associates and the facility• Providing exceptional customer service to members across the club as needed, answeringany questions they may have • Maintaining a clean, neat, and member-ready area while being able to lift carry and place merchandise weighing up to 15lbs. The Membership Representative role is a great way to start your development path at Sam's Club. Apply now! The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Drives membership in the assigned club by communicating goals, results, and feedback. Ensures signage is updated. Ensures all marketing collateraland signage related to membership programs is up to date. Completes and maintains required documentation and forms.Enables associate-membership engagement by working cross-functionally with members, managers, and associates to identify training gaps andneeds. Ensures training plans and materials are efficient. Provides information on membership benefits. Promotes the value of company products andservices. Teaches associates to process and sell memberships, upgrades, and credit accounts. Communicates relevant information on membershipevents, both inside and outside of the club. Assists associates with the proper execution of membership plans to support achieving membershipsales.Directs club membership goals by selling memberships in the field and in the club using various techniques (for example, cold calling, outsideappointments, membership drives). Communicates with current and prospective members. Educates members on membership types, programs, andbenefits. Identifies and matches member or prospective member needs with appropriate membership benefits, services, or product solutions.Responds to membership questions and concerns. Encourages membership renewals Assists with member account decisions.Demonstrates exemplary actions and workload execution by modeling and training processes to associates; providing on the job training in the workarea and salesfloor; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning andprocess improvement opportunities.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability forand measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promotingcontinuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; andensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity byimplementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executingbusiness processes and practices.Live our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!‎ - Health benefits include medical, vision and dental coverage‎ - Financial benefits include 401(k), stock purchase and company-paid life insurance‎ - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎ For information about PTO, see https://one.walmart.com/notices.‎ - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎ Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎ For information about benefits and eligibility, see One.Walmart.‎ The annual salary range for this position is $37,000.00-$75,000.00‎ Additional compensation includes annual or quarterly performance bonuses.‎ Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).‎ ‎ ‎ ‎ Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum QualificationsBachelor's degree in business, communications, or related field OR 4 years' experience in sales, retail or related field.1 year's sales experience in business to business sales.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.SupervisoryPrimary Location...22500 W 8 MILE RD, SOUTHFIELD, MI 48033-4365, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

JOB DESCRIPTION ESIS is seeking an experienced Claims Manager. The position is responsible for managing the claims adjudication activities for the integrated absence and voluntary lines of business to include ensuring quality claim handling, superior customer service and the most cost-effective resolution of claims. Implements agreed upon plans, monitors results and recommends corrective action. Major Duties & Responsibilities Provide general and technical claims direction to the Claims Team Leaders and claim handlers. Oversee office technical quality by conducting best practice audits, identifying improvement opportunities and implementing appropriate action plans. Develop and implement local operating processes and claims handling procedures to ensure that quality claims service is provided to all accounts. Manage processes and workflows against established best practices and recommend modifications or improvements to increase productivity. Maintain positive relationships with clients, brokers, carriers and customers serviced. Participate in and support marketing and sales opportunities. Ensure quality and timeliness of service provided and design and implement action plans to correct deficiencies as appropriate. Ensure the teams establish loss reserves to reflect client and insured probable financial obligations. Manage and control expenses by ensuring adequate departmental controls and prudent protection of company assets. Manage department human resources by ensuring that organization design, staff selection, performance management, reward programs and related actions are consistent with policies, procedures and good business judgment. Participates in human resources processes affecting subordinates in assigned unit. Conducts Performance Evaluations, implements training and development and is cognizant of EEO/Affirmative Action Plans. Participates in salary administration process. Responsible for recruitment and staffing of units as vacancies occur. ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.