Insurance Manager Salary in San Francisco, CA

Job DescriptionABOUT KENDOKendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goalsAdvocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.Storytelling: We tell authentic stories like no, one else. It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.The salary range for this position is $90,134 - $112,668 per year based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.POSITION SUMMARYThe Manager of Education & Consumer Insights drives, supports, develops, and executes strategic customer/consumer insight projects to collect/study data reflecting customer behaviors, sentiments, trends, and preferences, then translate/utilize that data in partnership with the larger organization to generate consumer centric messaging, assets, and resources.The Manager works closely with Product Development, Brand Management, Education & Field, Digital, Marketing & Social, Creative & Copy, and International teams to create synergy/alignment in product positioning through the go-to market and sustain portions of the product lifecycle.POSITION RESPONSIBILITIESSupports integration of the Education into Product Development to prioritize consumer needs early in the product lifecycle for all kendo secondary & limited edition launchesActs as the conduit between product teams and education teamsWorks closely with teams to harmonize and build synergy between two through focus groups and data miningFunnels education, field, and consumer learnings to product teams to inform future launchesUnderstands consumer, shopper and category trends to identify future growth potential for the businessData mines and synthesizes information category/product information in a timely manner to share-out with cross-functional partnersFlexes to meet evolving business requirements relative to the roles, structure and capabilities of all teamsDrives and executes internal and external focus group project management & logistics:Product logistics & operations includes but not limited to: product pack-outs, shipping, tracking, timeline management, & deliverablesFocus group surveys: creation, deployment, timeline management, & deliverablesIn person focus group sessions: notes, recaps, on-site logistics & needsMaintains creative and active problem-solving mindset to drive on time and quality delivery for all projectsPOSITION REQUIREMENTSBachelor's degree; 3+ years of related business experience, Beauty or Retail industry preferred.Experience with, and full understanding of, the Sephora and Ulta concept is preferredHigh-level attention to detail and accuracy in execution of work and taskSuperior writing, editing, organizational and interpersonal skillsAbility to work in fast-past, often-changing environmentProven ability to synthesize complex findings and independently produce and deliver compelling presentationsExpert collaborator with experience working across multiple functions and levels of leadership concurrentlyTakes initiative and able to stay self-motivatedProficient computer skills- Publisher, InDesign, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Ability to lift a minimum of 50lbsAbility to travel domestically and internationally 10-15%

Job DescriptionABOUT KENDOKendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goalsAdvocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.Storytelling: We tell authentic stories like no, one else. It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.The salary range for this position is $103,654 - $129,568 per year based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.Kendo Brands has a hybrid work model with three days in office and two days remote each week.POSITION SUMMARY As Social Media Manager, you will be responsible for helping to lead the development, planning, and execution of social media marketing campaigns. You will work closely with the Digital, Marketing, Creative and Brand Management teams to help meet brand objectives and ensure all social support of marketing campaigns and initiatives deliver to Fenty strategy and KPI's.Candidates should have strong creative writing and verbal communication skills, as well as a knowledge of the digital media space, particularly in beauty. Candidates should feel comfortable working in a fast-paced startup environment and have a can-do attitude. Efficiency is your motto - exceptional organizational and time management skills; able to juggle multiple on-going priorities at the same time and quick to pivot as things change in real-time. Candidates should be on the cusp of social innovation-always ahead of what's next and trends within social and digital and has a deep-seated passion for social media. Candidate should also have a strong creative eye for beauty. Candidates should be able to take an idea from conception to execution, engaging key partners and resources along the way to help achieve goals.RESPONSIBILITIESHelp lead the development of ownable best-in-class social strategy and social marketing campaigns across all channels to drive brand awareness, engagement, and advocacy.Present comprehensive strategies and campaign plans to gain senior management alignment and partner buy in. Communicate out to cross functional teams.Lead and execute daily channel operation: content planning, copywriting, and community management across all platformsManage content creation and curation process (organic and paid) including photo and video shoots as well as partnering with Influencer Manager to ideate and collaborate on paid partner contentManage and inspire others on the team to help articulate and execute the social strategy across platformsLead creative brainstorms and content/campaign ideationBe a strategic thought partner and collaborate with the cross-functional teams to create and drive social media projectsProvide weekly, monthly, and quarterly reports on key social KPIs including insights that inform future actions. Utilize analytics platforms and survey competitive landscape to share insights and trends in real-time.Serve as a thought leader in Social Media and share best practices, general guidance and the implications of platform updates with broader teamsBe a strategic thought partner and leader in Social Media to cross functional teams sharing best practices, general guidance and the implications of platform updatesREQUIREMENTSBachelor's degree or equivalent experience; 5-7 years Marketing experience including 3+ in Social Media Marketing experience, Beauty or Retail industry preferred.Passion for the beauty industry and strong interest in the digital space.Creative, innovative personality that is always thinking outside of the box.Deep understanding of social media platforms: Instagram, TikTok, YouTube, Facebook, Twitter, Pinterest etcExtensive experience with Social Media Management Systems and Social Listening/Analytics tools. (e.g. Listen First, Traackr, Dash Hudson, Curalate, Social Flow, Tweetdeck, Hoot Suite, etc).Experience working across digital media and creative: drawing connections between the brand identity and marketing objectives to inform differentiated and effective new media programs that engage customers, increase awareness and spark advocacyStrategic, proactive and supportive qualitiesAttention to detail, responsible, and reliable.Creative eye for beauty contentExperience with community management, customer service, and social engagement.Exceptional writing skills with strong attention to detail, grammar, brand tone, and voice.Can demonstrate flexibility and composure under pressureStrong analytical skills for measuring/tracking success and KPIs.Qualitative research skills, including the ability to interpret social insights and data and translate it into actionable business results.Exceptional time and project management skillsBudgeting and organizational skillsAbility to manage up and communicate effectively on projectsCapable and driven to quickly learn new technologies and continually upgrade current skill set.Flexible and positive attitude; able to work independently and within teams

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager - Test Automation, Pipelines and Site ReliabilityJob title: Manager - Test Automation, Pipelines and Site Reliability Join our mission-driven team building the future of digital commerce on our rapidly scaling Priceless Platform. As a Manager in Test Automation, you will lead a team of QE and manual QA engineers as well as leverage your expertise in leading high-visibility projects and hands-on technical knowledge to help us achieve flawless execution. We are experiencing tremendous growth as a premium B2B2C (Business to Business to Consumer) platform delivering world-class experiences to Mastercard's banking partners globally. Acquired after being a successful startup, we maintain our drive for innovation and velocity even as part of Mastercard. This is an opportunity to join a collaborative, cloud native engineering culture focused on reliability and scale. You will collaborate with talented engineers, guide adoption of technologies like AWS (Amazon Web Services) and ensure operational excellence as our portfolio expands exponentially. If you are an engineering leader passionate about developing people, being hands-on, and enabling business growth through technology, we want to hear from you. Together we will build on our momentum and create the future of digital commerce. The Role As a Test Automation and SRE Manager, you will lead the team to ensure reliability, security, and velocity on our Priceless Platform. You will help recruit top talents, grow the team and mentor them to establish SRE practices like chaos engineering, observability, and progressive rollouts. Collaborating with platform engineers, you will guide automation of infrastructure provisioning, scaling, and more. You will supervise and help team build frameworks to integrate automated testing into CI/CD pipelines across multiple languages and frameworks. With your technical expertise and leadership, you will promote a culture of site reliability, test automation, shared ownership, and transparency. An effective communicator, you will work cross-functionally to translate business needs into appropriate engineering reliability and testing solutions. As we rapidly expand our portfolio, your principles and disciplined approach will help us scale without sacrificing quality. This is an opportunity to join a collaborative, innovative engineering culture and make an impact by leading some of our most mission-critical initiatives. We want engineering leaders who can raise our bar for technical and cultural excellence. You will focus on the areas of test automation, CI/CD pipeline creation, and infrastructure automation. This role is based out of our Mastercard location in San Francisco, US, and will report to the Director of Quality. Responsibilities Lead team of manual and test automation engineers, exemplifying technical expertise and fostering a culture of excellence and growth mindset, through knowledge sharing and mentorship. Ability to be hands-on - in test automation, performance testing, functional automation, test data management. As well as infrastructure automation Spearhead test automation frameworks, harnesses, and CI/CD integration for comprehensive test coverage. Manage test environments, data, and infrastructure to enable comprehensive testing. Enable velocity through agile processes, CI/CD adoption, and fast release cycles. Instill a culture of site reliability, shared ownership, and automation across the organization. Lead technical design reviews and code quality processes focused on reliability, security, and testability. Drive SRE practices like chaos engineering, progressive rollout, and DevOps collaboration to bolster resilience. Architect monitoring, logging, and alerting to provide end-to-end observability. Tune performance and scalability via load testing, capacity planning, and architectural improvements. Develop playbooks for incident response, disaster recovery, and post-mortem analyses. Be a part of on-call support for critical production systems on a rotating basis. Continuously improve SRE and test automation through emerging technologies and methodologies. Foster regular skill development and provide coaching to help teams reach their potential. Motivate and inspire the teams through servant leadership and collaborative culture. Your background and experience You have been working as a technical manager for 3+ years, in Test Automation, SRE or DevOps across different geographics and time zones A track record of delivering complex technical solutions in fast-paced environments. Proven and enthusiastic Cloud/AWS Engineering technical leadership experience You have a direct, hands-on background in leading high-visibility projects and collaborating closely with and contributing technical skills in high-performing engineering teams across multiple regions Experience taking part in & leading code reviews, refactoring, gathering code quality metrics. Effective communication skills, both verbal and written, with strong relationship, collaborative, and organization skills. Deep, hands-in, understanding of AWS with hands-on ability in developing, deploying, and securing services, ideally in regulated environments. Experience with software development productivity metrics (e.g., code churn, commit size, test coverage,) and help to continuously improve code velocity, quality, and release frequency. Experience in using code and scripts to provision, configure and manage the underlying infrastructure resources including servers, networks, databases and other components. Practitioner of automation/configuration management, deployment strategies (blue/green, canary, A/B testing, feature flags), and logging and monitoring practices for high availability. Education: Bachelor or Master's Degree in Computer Science or equivalent Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.San Fransisco, California: $166,000 - $265,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager - Test Automation, Pipelines and Site ReliabilityJob title: Manager - Test Automation, Pipelines and Site Reliability Join our mission-driven team building the future of digital commerce on our rapidly scaling Priceless Platform. As a Manager in Test Automation, you will lead a team of QE and manual QA engineers as well as leverage your expertise in leading high-visibility projects and hands-on technical knowledge to help us achieve flawless execution. We are experiencing tremendous growth as a premium B2B2C (Business to Business to Consumer) platform delivering world-class experiences to Mastercard's banking partners globally. Acquired after being a successful startup, we maintain our drive for innovation and velocity even as part of Mastercard. This is an opportunity to join a collaborative, cloud native engineering culture focused on reliability and scale. You will collaborate with talented engineers, guide adoption of technologies like AWS (Amazon Web Services) and ensure operational excellence as our portfolio expands exponentially. If you are an engineering leader passionate about developing people, being hands-on, and enabling business growth through technology, we want to hear from you. Together we will build on our momentum and create the future of digital commerce. The Role As a Test Automation and SRE Manager, you will lead the team to ensure reliability, security, and velocity on our Priceless Platform. You will help recruit top talents, grow the team and mentor them to establish SRE practices like chaos engineering, observability, and progressive rollouts. Collaborating with platform engineers, you will guide automation of infrastructure provisioning, scaling, and more. You will supervise and help team build frameworks to integrate automated testing into CI/CD pipelines across multiple languages and frameworks. With your technical expertise and leadership, you will promote a culture of site reliability, test automation, shared ownership, and transparency. An effective communicator, you will work cross-functionally to translate business needs into appropriate engineering reliability and testing solutions. As we rapidly expand our portfolio, your principles and disciplined approach will help us scale without sacrificing quality. This is an opportunity to join a collaborative, innovative engineering culture and make an impact by leading some of our most mission-critical initiatives. We want engineering leaders who can raise our bar for technical and cultural excellence. You will focus on the areas of test automation, CI/CD pipeline creation, and infrastructure automation. This role is based out of our Mastercard location in San Francisco, US, and will report to the Director of Quality. Responsibilities Lead team of manual and test automation engineers, exemplifying technical expertise and fostering a culture of excellence and growth mindset, through knowledge sharing and mentorship. Ability to be hands-on - in test automation, performance testing, functional automation, test data management. As well as infrastructure automation Spearhead test automation frameworks, harnesses, and CI/CD integration for comprehensive test coverage. Manage test environments, data, and infrastructure to enable comprehensive testing. Enable velocity through agile processes, CI/CD adoption, and fast release cycles. Instill a culture of site reliability, shared ownership, and automation across the organization. Lead technical design reviews and code quality processes focused on reliability, security, and testability. Drive SRE practices like chaos engineering, progressive rollout, and DevOps collaboration to bolster resilience. Architect monitoring, logging, and alerting to provide end-to-end observability. Tune performance and scalability via load testing, capacity planning, and architectural improvements. Develop playbooks for incident response, disaster recovery, and post-mortem analyses. Be a part of on-call support for critical production systems on a rotating basis. Continuously improve SRE and test automation through emerging technologies and methodologies. Foster regular skill development and provide coaching to help teams reach their potential. Motivate and inspire the teams through servant leadership and collaborative culture. Your background and experience You have been working as a technical manager for 3+ years, in Test Automation, SRE or DevOps across different geographics and time zones A track record of delivering complex technical solutions in fast-paced environments. Proven and enthusiastic Cloud/AWS Engineering technical leadership experience You have a direct, hands-on background in leading high-visibility projects and collaborating closely with and contributing technical skills in high-performing engineering teams across multiple regions Experience taking part in & leading code reviews, refactoring, gathering code quality metrics. Effective communication skills, both verbal and written, with strong relationship, collaborative, and organization skills. Deep, hands-in, understanding of AWS with hands-on ability in developing, deploying, and securing services, ideally in regulated environments. Experience with software development productivity metrics (e.g., code churn, commit size, test coverage,) and help to continuously improve code velocity, quality, and release frequency. Experience in using code and scripts to provision, configure and manage the underlying infrastructure resources including servers, networks, databases and other components. Practitioner of automation/configuration management, deployment strategies (blue/green, canary, A/B testing, feature flags), and logging and monitoring practices for high availability. Education: Bachelor or Master's Degree in Computer Science or equivalent Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.San Fransisco, California: $166,000 - $265,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba88e1-a3e8-4304-8f62-866eb4a72855

Job DescriptionABOUT KENDOKendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goalsAdvocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.Storytelling: We tell authentic stories like no one else: It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.Resilience: We embrace challenges as opportunities. Change is ever-constant, and agility is our strength.Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.The salary range for this position is $103,654 -$129,568 based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.Kendo Brands has a hybrid work model with three days in office and two days remote each week.POSITION SUMMARYThe Manager, Ecommerce & Digital Marketing Analytics is a new role within Kendo's growing Digital organization, reporting into the Director, Performance Marketing and Analytics. This role will be critical in building out the foundation for our ecommerce & digital marketing analytics framework from the ground-up, providing critical, actionable insights and information to our teams and leadership.RESPONSIBILITIESOwn the data orchestration, visualization, and analysis of Kendo Brands digital marketing and .com activity. Gather and mine data from all relevant sources, including disparate data sources, as needed.Develop & build out framework of site & channel analytics for Kendo's .com business. Identify key actions and next steps to turn framework into reality.Build out digestible, custom reports for key stakeholders that inspire and provide actionable insights & takeaways to drive business objectives. To include, executing and sharing ongoing + adhoc reports and actionable insights to key partners.Visionary and advocate of analytics and data across the .com business in informing stakeholders to drive growth. Identify opportunities for reporting & insights and bring to light new ways to look at business performance and channel impact across all areas.Work with channel owners to understand ongoing reporting & insight needs and build out dashboards/reports by channel + ad hoc analyses of key channel initiatives, campaigns, etc.Partner with internal product & technology team and external agencies to steer analytics requirements and implementation of necessary updates/fixes for tools.Aid in Google Analytics management & framework for proper data capture - tagging structure, UTM structure, channel settings, custom events, etc. - and partner with appropriate team members to execute.Collaborate with business analytics & CRM analytics to align on opportunities for integrated reporting and analyses as needed.Assess additional tools & platforms as necessary to enhance overall data & analytics framework. Ad hoc forecasting/modeling based upon trends, research and analysis.Provides training on digital analytics and analytics best practice and tools as needed.Emulate a culture of innovation, sharing ideas and identifying/vetting new growth channel opportunities to test for the Kendo brands.REQUIREMENTS5+ years of related years of experience in ecommerce/digital marketing analytics roles - at a high growth eCommerce, retail, and/or DTC preferred.Proven ability to develop and has a strong POV on the foundational framework for digital analytics and the infrastructure, resources, tools, solutions, etc. required for that.Expert-level experience in marketing analytics tools, platforms, data modeling, query building, etc. - especially Google Analytics (Google Analytics, Adobe Analytics, SQL, DataStudio, Tableau, Excel, etc.).Understanding of ecommerce and digital marketing KPIs and landscape: digital media & marketing channels, Content management/ecommerce platform systems and principles, website analysis and optimization principles, etc.Data visualization & Storytelling: Ability to take complex data and visualize it into a business story. Proven working expertise with visualization tools (Power BI, Looker, etc.).Excellent organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines.Strong sense of accountability, self-drive, pro-activity, and the ability to function independently while also being a strong team player and cross-functional partner.Willingness to seek out answers, explore out of the box solutions, and track down resources - basically do whatever it takes to find a solutionThrives in an undefined, ambiguous environment.BA/BS in a technical field from a leading university.

About Us:At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we're driving incremental growth with the push of a button.Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.Each drink is crafted by nature, and perfected by innovation - we'd love to have you be a part of it.Position Summary:As an extension of our industry-leading Beverage Strategy Team, our Manager, Beverage Beverage Engineering will report to our VP, Beverage Strategy and work closely with our Executive Chef to apply an 'always improving' mindset to existing beverage quality. He/She will be based in our San Francisco home office focused exclusively on elevating the flavor, quality, texture, aroma and appearance of our beverage portfolio.Specifically, this role will be based in the San Francisco office, will use the DrinkBot equipment and existing product supply of high quality concentrates, juices and bases to program improvements to existing beverages and ensure seamless deployments of newly crafted beverages.Responsibilities:Beverage Benchmarking: Define baseline current beverage program satisfaction and consistently strive to improve.Beverage Engineering: Leverage existing products and our DrinkBot to improve the flavor and appearance of our beverages. Recipe Tracking: As improved and approved, update recipes in CloudBar program and help with account deployment coordination/training.Consumer Insights: Develop and execute programs to capture real-life consumer satisfaction on our beverages.New Ingredient Introduction: Develop all recipes impacted by new base product introductions/improvements.Supplement R&D: Support R&D team on high priority projects.Risk Management: Lead effort to quickly accommodate our clients when they run into outages or a supplier has a disruption.Financial Accountability: Developing or tweaking recipes to unlock profitability for our clients.Great teammate: Whether you're working with your Beverage Director peers or cross-functional home office departments, you're a go-to-member of the team. In this role you'll work with a team that is committed to one common goal: Selling more craft beverages!Other:Natural communicator: Strong written, oral, and visual presentations catered to each audience, frontline, management and ownership. The ability to interact with and clearly present information to all levels of management and stakeholders.Obsessed with organization: Superior time management; The ability to work from anywhere, across time zones, over slack, email, cell phone and video calls, with all levels of leadership.Forecast plan and deliver: Understanding of the project scope and prioritizing activities based on business and customer impact. Have strong planning, project management, stage-gate, and execution skills, and the ability to build and manage complex systems and processes.Stay in the know: Advanced knowledge of the full life cycle of product development; Equally comfortable with big picture strategic planning and the details of tactical execution and have no trouble switching between macro and micro views.Process oriented: Plan and manage product development stages while developing and documenting workflow processes.Be a Mentor: Be a coach and trainer to all associates and newcomers to Botrista to develop the open and welcoming culture and we win as a teamMinimum Qualifications:Bachelor's degree in business management, hospitality, technology management, similar or equivalent business experience3-5 years of experience in product commercialization (ideally beverage related), restaurant management, food-service channel, or in a related industryDemonstrated success in executing innovation to deliver on time, within budget, and to consumer and internal expectationsThe ability to adapt to fast changing environmentsFamiliarity with Business travel, Slack, PowerBI, Salesforce, ClickUpBased in San Francisco, CABenefits:Fully company-paid Medical and 99% company-paid Dental and Vision Insurance3 weeks Paid Time Off, 5 sick days, 14 holidays, Wellness Benefits, Cell Phone and Internet reimbursement, 401KBeautiful new SF office with outdoor rooftop workspaceFree beverages with our Bot, snacks, and Wednesday lunches

Job DescriptionABOUT KENDOKendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goalsAdvocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.Storytelling: We tell authentic stories like no, one else. It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.The salary range for this position is $106,764 - $133,455 per year based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.POSITION SUMMARY The Quality Assurance Manager (China) will be responsible for maintaining and enhancing the quality standards for Fenty Beauty products and processes within the Chinese market. This position will collaborate closely with cross-functional teams to spearhead quality management strategies, procedures, and processes that align with company objectives and regulatory requirements. The Quality Assurance Manager will ensure Fenty Beauty products are compliant with the China Cosmetics Supervision and Administration Regulation (CSAR), amongst other international regions.RESPONSIBILITIESDevelop and implement robust quality management processes throughout the supply chain, from supplier qualification to finished product release and distribution.Stay up to date with evolving regulations and standards in China related to cosmetics manufacturing, labeling, and distribution to ensure that all products and processes comply with CSAR regulations.Manage product inspection and release for Fenty Beauty China production, maintaining product standards, retains, and specifications.Investigate and resolve product quality issues, customer complaints, and non-conformances, implementing corrective and preventive action (CAPA) programs focusing on root cause analysis.Coordinate local product testing activities, analyzing test results, and initiating corrective actions as needed to maintain product quality and safety.Partner with LVMH Beauty Quality Division and Maison Quality leads in CSAR compliance related efforts.Maintain comprehensive documentation of quality control activities, test results, and compliance records. Prepare reports for management and regulatory agencies as required.Monitor supplier performance and conduct supplier audits to ensure compliance with quality requirements.Provide training and guidance to internal teams and external partners on quality standards, procedures, and regional compliance.REQUIREMENTSCollege degree in chemistry, engineering, life sciences, or combination of education and experience in cosmetics or related (FDA regulated) industry.Minimum of five years of experience in quality assurance or quality control roles within the cosmetics or consumer goods industry.Excellent communication, collaboration, and leadership skills, with the ability to work effectively across cross-functional teams and external partners.Proven experience in developing and implementing quality management systems, processes, and procedures, with the ability to effectively present ideas and findings to peers and management.Strong analytical skills with the ability to interpret technical data, identify trends, and make data-driven decisions.Able to drive team initiatives and work independently.

Job DescriptionABOUT KENDOKendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goalsAdvocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.Storytelling: We tell authentic stories like no, one else. It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.The salary range for this position is $106,674 - $133,455 per year based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.POSITION SUMMARY Responsible for owning, creating and executing innovative and holistic international brand marketing strategies. This role serves as the key strategic marketing partner for Fenty New Development across cross functional department, international regional offices, retailers and key agencies across the globe.RESPONSIBILITIESHelp develop and support overall global marketing plans and implementation across all marketing levers, including but not limited to social, influencer PR, paid media, channel, digital, experiential, etc.Help manage marketing planning, activation and execution for new launches as well as ongoing core supportCreative idea thinker with the ability to craft marketing themes and activations to support brand initiativesAbility to brief & guide creative in an effective way with both internal and external teams fruition while maintaining strong communication and feedback sharing skillsCompile and analyze data, trends and insights to create data-based recommendations and strategiesCollaborate closely with internal cross-functional partners such as social, influencer, digital and creativeWork closely with agencies to develop and execute integrated marketing plansOversee the day-to-day marketing needs of the business from marketing activations ideations to implementationREQUIREMENTS5-7 years of experience in marketing on brandCollege degree or equivalent experience related to Marketing/Communications/HospitalityPassionate and knowledgeable about the beauty industry (beauty experience strongly preferred)Experience creating 360 marketing plansStrong knowledge of social channels from organic and paid media perspective - Instagram, Facebook, YouTube, TikTokOrganized, detail-oriented and forward thinkingStrong, effective communication both written and verbalEffective relationship-building skills; professional savvy and organizational agility to leverage partnerships across the organization to get work done.Proactive problem-solving skills; ability to anticipate obstacles and also quickly generate alternate solutions/ideas.Strong time management skills; ability to prioritize and manage multiple projects.Proficient in all Microsoft Office applications (Excel, Word, PowerPoint); ability to deliver strong, polished, effective PowerPoint presentations

ABOUT FAST FORWARDTech is ubiquitous. Tech solutions for social problems are not. An emerging class of startups is building tech to solve these social problems. They are tech nonprofits. Fast Forward bridges the tech and nonprofit sectors to build capacity for tech nonprofits, so they can scale solutions to our world's most urgent problems.To date, Fast Forward's portfolio of tech nonprofits have impacted 186M lives and raised $753M in follow-on funding. 84% of the portfolio have a founder who has personal experience with the problem, 62% have a founder who is a woman, and 73% have a founder who is a person of color.As the first and only organization focused exclusively on scaling startups that combine the best tech with sustainable nonprofit business models, Fast Forward's mission is to accelerate impact. Visit us: http://www.ffwd.org. THE POSITIONFast Forward is seeking a Marketing Manager to develop and execute marketing initiatives for partners and the tech nonprofits we serve. This role is for a marketing generalist with a special flair for developing and nurturing partnerships. Together with our partners and tech nonprofits, this marketer will create beautiful, impactful materials that advance both Fast Forward and our partner's goals.The ideal candidate is a natural relationship builder who understands how to thrive in a collaborative environment to bring a project to life. They are looking for an opportunity to work in an inspiring and dynamic place where their attention to detail and communication skills will truly shine. This position is based in San Francisco, CA; it is a full-time, in-office role (no remote work).PRIMARY RESPONSIBILITIESMarketing Partnerships: Act as the primary point of contact and manager for marketing initiatives that involve funding partners. Execute on relevant deliverables for funding partners like co-written content, blog posts, and marketing/communications kits. Develop and implement strategies to leverage ecosystem/marketing partnerships.Execute on deliverables for ecosystem/marketing partners like co-hosted events, content exchanges, and other collaborations. Event Marketing:Create announcement blogs, landing pages, communications kits, and other marketing collateral for events.Manage announcement and event emails, including managing invite lists.Support Content Marketing Manager on developing event signage. Content: Develop social media strategies to enhance brand visibility and execute across various platforms, ensuring consistency and alignment with overall marketing goals.Support Content Marketing Manager on email newsletters as needed.Manage internal and external content repositories like the AI Resource Hub, photo folders, alumni logos, etc.WHO WE'RE LOOKING FORWe're looking for someone with these specific traits and experience:4+ years of relevant experience in marketing - experience with partnerships and event marketing a plus!Excellent communication and relational skills - can build relationships with stakeholders.Strong attention to detail and doesn't make low-effort mistakes.Passionate about the impact and potential of social impact tech.Strategic thinker who can develop, document, and execute on an impactful strategy.Skilled in project management. Can take a project from idea to successful execution (and manage everything that happens in between).Thrives in a fast-paced, ever-changing startup environment.EMPLOYEE BENEFITSUnlimited paid time off (PTO)401k retirement plan & employer matchingOffice is located in a beautiful national park - The Presidio - with free transit to/from downtown San Francisco!Medical, dental, and vision insuranceMost importantly, input on the office snack orderNote: In accordance with federal, state, and local safety guidelines, this role is expected to be performed in-person, in San Francisco.Fast Forward is a social justice organization founded on the idea that those with proximity to the problem should have proximity to the power to fix them. Our true north is empowering tech nonprofit leaders with the tools, community, and capital they need to scale solutions for underserved groups, and we know that a focus on diversity, equity, and inclusion is inextricable from that pursuit. Read our Diversity, Equity, and Inclusion Guidelines to learn how we approach DEI across our investments, community, and workplace.Fast Forward is an equal opportunity employer.

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.     This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.About the RoleAs the IT Internal Audit Manager, you will play a crucial role in conducting IT operational audit and ensuring compliance with the Sarbanes-Oxley Act (SOX) by overseeing the IT SOX team.What You'll DoDevelop and execute the annual IT operational audit plan, including planning, risk assessments, scoping, and auditesource schedules. Identify, assess, and communicate IT-related risks, vulnerabilities, and areas of non-compliance that could affect financial statements.Oversee the IT SOX program including planning, scheduling, walkthroughs and reviewing testing workpapers.Work collaboratively with external and internal stakeholders; provide actionable recommendations for improving IT controls, internal processes, and compliance. Communicate audit results and findings to executive management, external auditors, and other relevant stakeholders. Track and report on the status of corrective actions.Continuously assess and enhance the internal audit methodology, practices, and tools to stay aligned with evolving SOX requirements and best practices.Stay updated with emerging technologies including SOX and other relevant regulations, standards, and industry trends. Provide training and guidance to staff and stakeholders on IT controls and SOX compliance.Who You AreBachelor's degree in Information Technology or a related field. A Master's degree or relevant certification (e.g., CISA) is preferred.Proven experience in IT audit, risk management, or internal control testingStrong knowledge of Sarbanes-Oxley Act (SOX) regulations, IT control frameworks, standards, and best practices.Proficiency in auditing software (e.g., AuditBoard), tools, and methodologies.Excellent analytical, problem-solving, and communication skills.Ability to manage a team effectively and foster a collaborative, results-driven environment.Attention to detail, ability to manage/prioritize workload and be self-driven. ​Benefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Salary Range: $117,400 - $174,000 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Job DescriptionABOUT KENDOKendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships. This shows up in everything we do and in what we stand for:"Can Do" Spirit: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goalsAdvocacy, Diversity, and Inclusion: We recognize and celebrate the full spectrum of personal identities. We create safe spaces so everyone's voice is heard. We listen with humility and act with courage.Storytelling: We tell authentic stories like no, one else. It's our key to inspire trust and build relationships, rallying, our people, partners, and consumers around our brands.Resilience: We embrace challenges as opportunities. Change is ever- constant, and agility is our strength.Product Excellence: We put the consumers first: We constantly raise the bar to create products of the highest quality that everyone just has to have.The salary range for this position is $103,654-129,568 per year based upon a San Francisco location. Offered salary is dependent upon experience and location. Kendo Total Rewards offerings also include an annual bonus and a comprehensive benefits package including: medical, dental and vision insurance, flex paid time off program, parental leave, employee discount/perks, a retirement plan with employer contributions, Summer Fridays, opportunity to work from anywhere for two weeks in the summer and July and December wellness/shutdown weeks for applicable positions.The Kendo house of brands currently includes: Fenty Beauty, Fenty Skin, KVD Beauty, Lip Lab, Ole Henriksen.SummaryThe Email and CRM Marketing Manager owns program management of CRM Marketing campaigns (email, SMS & customer lifecycle journeys) and is responsible for program performance and strategy. They partner with the Email and CRM Marketing Coordinator to ensure flawless execution of email and SMS campaigns, including campaign building and set up, targeting and workflow set up, QA process and deployment.ResponsibilitiesOwn the management and execution of the email and SMS programs for Ole Henriksen, KVD Vegan Beauty, and LipLabBuild the CRM Marketing annual, quarterly, and monthly campaign plans in order to meet CRM sales and profitability targetsPlan and direct execution of the contact plan, owning the email/SMS campaign delivery schedules, briefing campaign and promotional content and supporting Coordinator in handling targeting/workflow set up and deploymentStrategize, brainstorm, and brief campaign and promotional content, using historical insights and knowledge of current beauty and skincare trends to produce commercially relevant content that promotes a frictionless user journeySupport 360 brand initiatives (launches, tentpole promos, etc.) through CRM channel planning and XFN collaborationPartner with site, performance marketing, brand, marketing, and creative on the execution of .com events/campaignsExecute programs, initiatives and campaigns in line with the daily and yearly brand calendar and make adjustments based upon YTM and YTD trends with contingency plans to meet financial goalsManage the working relationship and processes around day-to-day campaign production and projects with CoordinatorPartner with Coordinator on all email and SMS campaign QA ahead of schedulingManage day-to-day partnership with email and SMS CSMs (ad hoc support, guidance, raising Kendo needs)Monitor monthly spend for SMS channel; Raise to Sr Manager any potential overspend risks and propose and action upon plans to address. Raise any potential savings opportunities and align with Sr Manager on what we release to bottom line vs. reinvestMonitor channel and customer KPIs, assessing performance vs. industry/historical trends, identifying risks/opportunities, and proposing insights and actions to Sr Manager to grow KPIsOwn weekly, monthly, and ad-hoc business recaps, providing rich and relevant insights to a variety of audiences, including cross-functionals and leadershipExecute a robust testing roadmap across CRM channels. Analyze test results and use data insights to implement strategic actions and shape the future strategyOptimize existing email & SMS automation programs. Introduce new behavioral trigger campaigns based on customer data and industry best practicesIdentify opportunities to streamline the campaign production process and improve channel KPIs, such as new working processes, tools & servicesProject manage the onboarding of new CRM solutions and servicesRequirementsEducation/Experience: 5-7 years digital marketing experience including 3+ years experience in email marketing channel management and CRM Bachelor's degree in business administration, marketing, communications or equivalent work experienceTechnical skills: Experience with email service providers and HTML requiredExperience with SMS providers a plusExperience with a customer data platform a plusContent creation, campaign production and Q&AExperience with web analytics, reporting and insightsBasic Microsoft Excel knowledge requiredOther Skills:Deep familiarity with email & CRM marketing best practices, planning and executionStrong campaign management skills and attention to detail skillsAbility to own and produce recaps with relevant, insightful KPIs and analysis, provide takeaways and action steps go-forwardProven ability to optimize email and/or SMS channel performance through data analysis and innovationAbility to multi-task and work in a collaborative and fast-paced environmentMust be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlinesMust have strong organizational and project management skillsMust have strong collaboration skills and work with a variety of team members across all career levels and functionsExcellent written and verbal communication/proofreading skills