Incident Manager Salary in San Francisco, CA

Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Job Description SummaryPatrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties. Job DescriptionPatrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties. CORE WORK ACTIVITIESReports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications. Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation. Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates. Complies with quality assurance expectations and standards. Stands, sits, or walks for an extended period or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance. Performs other reasonable job duties as requested by Supervisors. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US MVW Resort Ops

Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.Job DescriptionPay Rate: $100000 to $130000 Per Year.This position will be based out of the Northern California Bay area.BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Regional Environmental, Health, Safety & Security (EHS&S) Manager is responsible for planning, collaborating on, implementing, and maintaining a variety of site and corporate health, safety, and environmental programs to assure the highest degree of workplace safety for employees, as well as compliance with all related regulatory requirements.The Regional EHS&S Manager will be tasked with: (not an all-inclusive list)Working with Site Management in developing comprehensive EHS&S programs based on Corporate standards and programs.Implementing corporate programs for /incident reporting.Investigating accidents, near misses, vehicle, security, chemical, and waste environmental compliance incidents.Developing and implementing behavioral based safety programs including both conventional behavioral observation and unique implementation suited for specific project needs.Ensuring that site safety training is conducted and completed as required.Coaching operational safety leaders and providing training to develop and strengthen all staff's knowledge and field execution of safe work and environmental practices.Overseeing contractor safety.Ensuring that new employee & visitor onboarding is being conducted as required.Ensuring that regular safety meetings are being conducted as required.Maintaining all onsite environmental, health, safety, and security programs and audits.Assisting with compliance on environmental and H&S regulations, including LOTO, JSA, Confined Space, ERP, PSM/RMP, Air, UST, Waste Management, etc.Managing the necessary reporting for internal and to external regulatory agencies.Providing field presence including oversight, operational support, and direction for all EHS programs.Working with the corporate team to improve the effectiveness of our EHS activities.Primary Duties/Responsibilities:Regional EHS&S Responsibilities:Adhere to and enforce all applicable safety and environmental standards, regulations, and company policies.Provide safety support and information to employees.Work with site management to:Identify safety training needs and develop safety training initiatives.Assist in Hazard Identification and Risk Assessment activities.Participate in the development and updating of Job Safety Analysis/Risk Assessments as required.Perform internal safety audits and be available to participate in Corporate EHS&S audits.Manage the site SDS system.Promote safety awareness through communication and specific training activities.Ensure that the required detailed recordkeeping and EHS&S related documentation is completed; along with reporting all EHS&S required data to Corporate Office.Ensure employees understand EH&S and regulatory requirements required to maintain a safe work environment.Support Emergency Preparedness Procedures and conduct & evaluate Emergency Response Drills at site.Ensure that effective EHS&S related training for employees, contractors and visitors is being conducted.Monitor and report on plant safety goals and objectives.Assist in the development and implementation of EHS&S related policies, procedures, and programs to assure compliance with all national, state, local and company-specific regulations & requirements.Conduct EHS&S related workplace inspections and participate in accident/incident investigations to identify root-cause and appropriate corrective actions.Properly respond to day-to-day EHS&S related issues in a timely and efficient manner.Evaluate plans, drawings and specifications related from a safety perspective.Direct, coach, train, orient and work effectively with other staff.Successfully manage and complete all EHS&S related work assignments and duties in a timely manner.Successfully manage the Site's IH/OH program, including working with supporting clinics and third-party case management companies as required.Coordinate with HR on Workers Compensation and Return-to-Work matters.May provide supervisory oversight to Contractors.Work with business development efforts by:Evaluating plans, drawings and specifications related from a safety perspective.Participates in process safety startup reviews, job safety analyses, and task risk assessments.Leads and/or provides support for EHS&S improvement projects.Liaise with other Veolia business units and corporate head office on matters concerning workplace safety, health, and environmental issues.May be required to assist and work at the other sites for long term assignments.Champion selected programs.Other related duties, as assigned:Ensure the site is in compliance with all applicable local, state, and federal regulations and meets expectations of Veolia EHS standards. Stay abreast of applicable standards and regulations and implement changes to address changes to requirements.Ensure regulatory reporting is complete and accurate (Air, Water, Waste, etc.).Assess EHS impacts of proposed process changes, obtain permit modifications, and develop and implement EHS programs and procedures to address new or changing requirements.Site liaison for 2nd and 3rd party audits. Coordinates 2nd party audit schedules and execution (PSM, Safety, Injury/Illness, Fire, Electrical, Environmental, security, etc.).Develops and implements plans to resolve any audit findings from assessments. Collaborate closely with EHS counterparts in the business circuit, and corporate personnel through a variety of networks.Key member of site leadership team,Drive continuous improvement in EHS programs and manage the site EHS systems. Provide strategic leadership on EHS matters. Oversee performance in EHS Core Values for operations. Member of site staff responsible for fostering the behaviors of plant personnel to drive Veolia Core Values.Leads Injury/Illness managing processes and OSHA recordkeeping.Responsible for maintenance of Safety Performance MetricsReviews site Incidents/Injuries along with conducting analysis of leading and lagging indicators to develop proactive safety improvement plans. Leads and/or provides support for EHS improvement projects.Participates in process safety startup reviews, job safety analysis, and task risk assessments.Provide strategic leadership on EHS matters. Oversee performance in EHS Core Values for operations. Drive continuous improvement in EHS programs and manage the site EHS systems. Ensure safety and environmental management systems are fully functional.Manage specific EHS issues and incidents. Participate in incident investigation and prevention efforts,Provide root cause failure analysis support to investigation,Ensure systems are in place to complete recommendations and effectiveness checks in a timely fashion.Coordinate Site Security Program and compliance.QualificationsEducation/Experience/Background:Bachelor of Science Degree in Safety, environmental engineering, or equivalent.5 to 10 years' experience in a similar position.Previous experience in an industrial setting would be an asset.Previous experience working with the Trades, maintenance or in construction.Experience working with hazardous materials.Knowledge/Skills/Abilities:Strong organizational, oral, written, and interpersonal skills.Strong writing, coaching, and teaching skills.Ability to balance changing and potentially conflicting priorities.Proficient knowledge of Google programs including Sheets, Docs, Gmail, and Slides.A working knowledge of Safety Management Software (Intelex) applications will be an asset.Maintain specialized knowledge of safety and environmental regulations and industry consensus safety and environmental guidelines.Willing and able to work in the field with field staff evaluating, coaching, and supporting safety and environmental compliance extensively (70%).Willing and able to travel extensively (50-70%).Must be available (24/7) to respond to & assist with injury and/or environmental emergencies.Willing to work extended work schedules (as needed) to accomplish Region's needs.AutonomyInitiativeVersatilityTeam playerPossess excellent interpersonal skills, with demonstrated ability to effectively interact with employees at all levels in an industrial environment.Effective communication, problem solving, interpersonal skills and demonstrated supervisory skills are highly desired.Required Certification/Licenses/Training:The Regional EHS&S Manager is expected to continue their professional training and development and to continually improve their skills and obtain increasingly greater qualifications.Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH) or the ability and willingness to obtain these certifications is desired.Preferred First-Aid (L3)/CPR/AED Certified;Physical Requirements:Spends 40% of time traveling supporting business needs within the region.Be able to work for prolonged periods in extremes of hot and cold temperatures and inclement weather conditions.Be able to work around hazardous materials such as sulfuric acid and molten sulfur.Under certain conditions while working in the plant, may be required to wear a respirator and/or fall protection equipment.Required to wear safety equipment and FR clothing where appropriate.Requires frequent stooping, bending, climbing, reaching and carrying, use of hand tools (shovels, brooms, sledgehammers, picks) and moving heavy objects.Must be able to work from ladders, scaffolds, and high-lifts, and to enter and work in confined spaces.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Maintain a current listing of all resident care employee phone numbers. Plan, develop, organize, implement, evaluate, and direct the facility's public relations and marketing programs and activities in order to maintain and increase our census and to provide the community with information relative to our facility, its programs, services, and practices. • Develop and maintain written policies and procedures that govern the release of information concerning the residents, employees, and/or the facility in accordance with current Privacy Rules and Regulations. • Assist department directors in the development and use of marketing and public relations policies and procedures, and establish a rapport in and between departments so that each staff member can realize the importance of his/her role in our marketing and public relations programs. • Review the facility's marketing and public relations policies and procedures at least annually and make changes as necessary • Assist in the development, implementation, and tracking of customer satisfaction surveys. • Interpret the facility's policies and procedures governing the release of information to employees, residents, family members, visitors, government agencies, etc., as necessary. • Ensure that public information (policy manuals, brochures, information packets, etc.,) describing the services provided in the facility is accurate and fully descriptive. • Ensure that all employees follow established policies and procedures governing the release of information. • Organize and implement continuing internal communications through the use of bulletin boards, house organs, committee meetings, newsletters, brochures, public announces, etc. • Schedule and participate in departmental meetings concerning our marketing and public relations programs and activities. • Provide creative support for activity and social services departments in developing resident programs, publications, etc., as necessary. • Maintain an adequate liaison with families, residents, and community and civic leaders. • Participate in community service and civic groups to obtain information and seek support of these groups in charitable activities on behalf of the facility. • Contact the news media when new programs, promotions, etc., are implemented within the facility that will be beneficial to the facility and community alike. • Keep the Administrator informed of newspaper, radio and television accounts of noteworthy items of general interest that may have an impact on our facility or the regulations that govern our facility. • During emergencies, establish a public relations area to assure that the release of information is accurate and within the scope of our established policies governing the release of information during emergencyconditions. • Assist department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training and orientation programs concerning the facility's marketing and public relations programs and activities • Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility. • Follow established ergonomics policies and procedures governing lifting techniques, repetitive tasks, and the use of safety equipment and supplies to prevent work-related injuries and illnesses. • Prepare a departmental operating budget for approval by the Administrator and allocate the resources to carry out programs and activities of the facility. • Serve on various committees of the facility as directed by the Administrator. • Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. • Interpret resident rights to the resident, family, and staff personnel as necessary or appropriate. Supervisory Requirements This position has supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, A Bachelor's Degree from an accredited college/university, or equivalent. (Five (5) years experience in marketing/public relations in a health care setting may be recognized in lieu of a Bachelor's Degree.) Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desk top or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager - Test Automation, Pipelines and Site ReliabilityJob title: Manager - Test Automation, Pipelines and Site Reliability Join our mission-driven team building the future of digital commerce on our rapidly scaling Priceless Platform. As a Manager in Test Automation, you will lead a team of QE and manual QA engineers as well as leverage your expertise in leading high-visibility projects and hands-on technical knowledge to help us achieve flawless execution. We are experiencing tremendous growth as a premium B2B2C (Business to Business to Consumer) platform delivering world-class experiences to Mastercard's banking partners globally. Acquired after being a successful startup, we maintain our drive for innovation and velocity even as part of Mastercard. This is an opportunity to join a collaborative, cloud native engineering culture focused on reliability and scale. You will collaborate with talented engineers, guide adoption of technologies like AWS (Amazon Web Services) and ensure operational excellence as our portfolio expands exponentially. If you are an engineering leader passionate about developing people, being hands-on, and enabling business growth through technology, we want to hear from you. Together we will build on our momentum and create the future of digital commerce. The Role As a Test Automation and SRE Manager, you will lead the team to ensure reliability, security, and velocity on our Priceless Platform. You will help recruit top talents, grow the team and mentor them to establish SRE practices like chaos engineering, observability, and progressive rollouts. Collaborating with platform engineers, you will guide automation of infrastructure provisioning, scaling, and more. You will supervise and help team build frameworks to integrate automated testing into CI/CD pipelines across multiple languages and frameworks. With your technical expertise and leadership, you will promote a culture of site reliability, test automation, shared ownership, and transparency. An effective communicator, you will work cross-functionally to translate business needs into appropriate engineering reliability and testing solutions. As we rapidly expand our portfolio, your principles and disciplined approach will help us scale without sacrificing quality. This is an opportunity to join a collaborative, innovative engineering culture and make an impact by leading some of our most mission-critical initiatives. We want engineering leaders who can raise our bar for technical and cultural excellence. You will focus on the areas of test automation, CI/CD pipeline creation, and infrastructure automation. This role is based out of our Mastercard location in San Francisco, US, and will report to the Director of Quality. Responsibilities Lead team of manual and test automation engineers, exemplifying technical expertise and fostering a culture of excellence and growth mindset, through knowledge sharing and mentorship. Ability to be hands-on - in test automation, performance testing, functional automation, test data management. As well as infrastructure automation Spearhead test automation frameworks, harnesses, and CI/CD integration for comprehensive test coverage. Manage test environments, data, and infrastructure to enable comprehensive testing. Enable velocity through agile processes, CI/CD adoption, and fast release cycles. Instill a culture of site reliability, shared ownership, and automation across the organization. Lead technical design reviews and code quality processes focused on reliability, security, and testability. Drive SRE practices like chaos engineering, progressive rollout, and DevOps collaboration to bolster resilience. Architect monitoring, logging, and alerting to provide end-to-end observability. Tune performance and scalability via load testing, capacity planning, and architectural improvements. Develop playbooks for incident response, disaster recovery, and post-mortem analyses. Be a part of on-call support for critical production systems on a rotating basis. Continuously improve SRE and test automation through emerging technologies and methodologies. Foster regular skill development and provide coaching to help teams reach their potential. Motivate and inspire the teams through servant leadership and collaborative culture. Your background and experience You have been working as a technical manager for 3+ years, in Test Automation, SRE or DevOps across different geographics and time zones A track record of delivering complex technical solutions in fast-paced environments. Proven and enthusiastic Cloud/AWS Engineering technical leadership experience You have a direct, hands-on background in leading high-visibility projects and collaborating closely with and contributing technical skills in high-performing engineering teams across multiple regions Experience taking part in & leading code reviews, refactoring, gathering code quality metrics. Effective communication skills, both verbal and written, with strong relationship, collaborative, and organization skills. Deep, hands-in, understanding of AWS with hands-on ability in developing, deploying, and securing services, ideally in regulated environments. Experience with software development productivity metrics (e.g., code churn, commit size, test coverage,) and help to continuously improve code velocity, quality, and release frequency. Experience in using code and scripts to provision, configure and manage the underlying infrastructure resources including servers, networks, databases and other components. Practitioner of automation/configuration management, deployment strategies (blue/green, canary, A/B testing, feature flags), and logging and monitoring practices for high availability. Education: Bachelor or Master's Degree in Computer Science or equivalent Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.San Fransisco, California: $166,000 - $265,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager - Test Automation, Pipelines and Site ReliabilityJob title: Manager - Test Automation, Pipelines and Site Reliability Join our mission-driven team building the future of digital commerce on our rapidly scaling Priceless Platform. As a Manager in Test Automation, you will lead a team of QE and manual QA engineers as well as leverage your expertise in leading high-visibility projects and hands-on technical knowledge to help us achieve flawless execution. We are experiencing tremendous growth as a premium B2B2C (Business to Business to Consumer) platform delivering world-class experiences to Mastercard's banking partners globally. Acquired after being a successful startup, we maintain our drive for innovation and velocity even as part of Mastercard. This is an opportunity to join a collaborative, cloud native engineering culture focused on reliability and scale. You will collaborate with talented engineers, guide adoption of technologies like AWS (Amazon Web Services) and ensure operational excellence as our portfolio expands exponentially. If you are an engineering leader passionate about developing people, being hands-on, and enabling business growth through technology, we want to hear from you. Together we will build on our momentum and create the future of digital commerce. The Role As a Test Automation and SRE Manager, you will lead the team to ensure reliability, security, and velocity on our Priceless Platform. You will help recruit top talents, grow the team and mentor them to establish SRE practices like chaos engineering, observability, and progressive rollouts. Collaborating with platform engineers, you will guide automation of infrastructure provisioning, scaling, and more. You will supervise and help team build frameworks to integrate automated testing into CI/CD pipelines across multiple languages and frameworks. With your technical expertise and leadership, you will promote a culture of site reliability, test automation, shared ownership, and transparency. An effective communicator, you will work cross-functionally to translate business needs into appropriate engineering reliability and testing solutions. As we rapidly expand our portfolio, your principles and disciplined approach will help us scale without sacrificing quality. This is an opportunity to join a collaborative, innovative engineering culture and make an impact by leading some of our most mission-critical initiatives. We want engineering leaders who can raise our bar for technical and cultural excellence. You will focus on the areas of test automation, CI/CD pipeline creation, and infrastructure automation. This role is based out of our Mastercard location in San Francisco, US, and will report to the Director of Quality. Responsibilities Lead team of manual and test automation engineers, exemplifying technical expertise and fostering a culture of excellence and growth mindset, through knowledge sharing and mentorship. Ability to be hands-on - in test automation, performance testing, functional automation, test data management. As well as infrastructure automation Spearhead test automation frameworks, harnesses, and CI/CD integration for comprehensive test coverage. Manage test environments, data, and infrastructure to enable comprehensive testing. Enable velocity through agile processes, CI/CD adoption, and fast release cycles. Instill a culture of site reliability, shared ownership, and automation across the organization. Lead technical design reviews and code quality processes focused on reliability, security, and testability. Drive SRE practices like chaos engineering, progressive rollout, and DevOps collaboration to bolster resilience. Architect monitoring, logging, and alerting to provide end-to-end observability. Tune performance and scalability via load testing, capacity planning, and architectural improvements. Develop playbooks for incident response, disaster recovery, and post-mortem analyses. Be a part of on-call support for critical production systems on a rotating basis. Continuously improve SRE and test automation through emerging technologies and methodologies. Foster regular skill development and provide coaching to help teams reach their potential. Motivate and inspire the teams through servant leadership and collaborative culture. Your background and experience You have been working as a technical manager for 3+ years, in Test Automation, SRE or DevOps across different geographics and time zones A track record of delivering complex technical solutions in fast-paced environments. Proven and enthusiastic Cloud/AWS Engineering technical leadership experience You have a direct, hands-on background in leading high-visibility projects and collaborating closely with and contributing technical skills in high-performing engineering teams across multiple regions Experience taking part in & leading code reviews, refactoring, gathering code quality metrics. Effective communication skills, both verbal and written, with strong relationship, collaborative, and organization skills. Deep, hands-in, understanding of AWS with hands-on ability in developing, deploying, and securing services, ideally in regulated environments. Experience with software development productivity metrics (e.g., code churn, commit size, test coverage,) and help to continuously improve code velocity, quality, and release frequency. Experience in using code and scripts to provision, configure and manage the underlying infrastructure resources including servers, networks, databases and other components. Practitioner of automation/configuration management, deployment strategies (blue/green, canary, A/B testing, feature flags), and logging and monitoring practices for high availability. Education: Bachelor or Master's Degree in Computer Science or equivalent Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that helps everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.San Fransisco, California: $166,000 - $265,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba88e1-a3e8-4304-8f62-866eb4a72855

About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.About the RoleGap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened nearly 55 years ago by Doris and Don Fisher. The thread that's run through those five-plus decades is the phenomenal people that make up our iconic brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on fueling and defining the future. People who want to leave the brand and the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. Gap is looking for a visionary Senior Director, Public Relations and Brand Communications, to lead our Public Relations team. This leader will be a magnet of innovative ideas and will be responsible for creating Gap Brand ambassadors across customer and employee audiences, leading PR efforts inclusive of cultural partnerships, creative relationships, and overall growth of the brand footprint in culture, as well as leading Brand Communication across internal audiences, including all brand employee emails, Brand Town Halls and Store Leadership Conferences. Reporting to our Head of Marketing, and part of a broader network of Communications leaders across the Gap Inc. portfolio, this role will be culturally plugged-in, a strategic thinker and an experienced leader responsible for providing strategic counsel to Gap Leadership, driving Gap's strategic edge and creative resonance. This role will be a true innovator, championing ideas and activations that will set new industry standards. This includes being both a thinker and doer who is adept at identifying opportunities for innovation and impact, partnering with the right celebrities, creators, emerging talent, and collaborators in exciting new ways. This position is NY based.What You'll DoPublic RelationsDevelop and manage all aspects of PR, including fashion and brand media outreach, customer events as it relates to product and fashion press and brand sponsorshipsManages editorial of Communications in brand relative to those being deployed across the company to ensure consistency, coordination, and amplification of key messages (this includes all comms internal/external/social/creative) annually and seasonally, as well as provide guidance to Gap's senior leadership/key spokespeople for external speaking opportunitiesPlay strong, senior strategic role in helping to shape and optimize Gap's seasonal omni-channel marketing plan as key PR/external communications leaderEnsure big seasonal brand and product ideas are powerfully brought to life through PR/influencer activations by partnering with Gap creative/styling/production teamsBrand CommunicationsOwns North America Brand Leader and Field Communications internally and externally, working closely with Company Comms and Investor Relations as needed, to amplify key brand moments, bolster executive/brand thought leadership around strategic initiatives and build/protect Brand and Company reputationLeads first line comms crisis mitigation relative to brand/store specific incidents inclusive of media statements, internal comms, response management with stakeholders and development of further preparedness plansDrive Employee Engagement in alignment with Culture/experience team and HR partners to engage our people across the brand through both enterprise-wide initiatives and brand-specific comms and experiences.Who You AreWho you are15+ years marketing/communications experience - lifestyle/consumer/fashion PR experience is critical; partnership/sponsorship management experience preferredStrong annual and seasonal PR/external communications/partnership/sponsorship marketing strategy development and execution experience and skillsDemonstrated ability to think strategically, understand business challenges and recommend effective implementation plans designed to drive results.Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skillsAble to foster internal collaborations and exert influence, establish relationships, and nurture a networkDesire to build a brand and aptitude for original, creative ideas, open-minded to new approachesExperience with influencer strategies and programs Manage and develop team of high performersBenefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Salary Range: $181,900 - $250,200 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Principal - Business Continuity/Disaster Recovery Manager, Infosys Consulting About the Role: The Business Continuity & Disaster Recovery Manager is responsible for the hands on management of the Business Resiliency program. This position requires a proven subject matter expert with demonstrated competency in the planning, development, program execution, maintenance and testing of Enterprise Business Continuity, Disaster Recovery, and Crisis/Incident Management programs. Additional responsibilities include risk, controls and compliance management, supporting BC/DR audit and examination activities, and development & maintenance of policies, standards & procedures that are aligned with the best practices (NIST, FFIEC BCP handbook). Familiarity with fundamental IT concepts, infrastructure & data center technologies is required. This position will require communication and coordination across the organization - the Business Continuity & Disaster Recovery Manager must demonstrate strong communication and stakeholder management skills. Job Requirements Role and Responsibilities for the Business Continuity and Disaster Recovery Manager. Management (25%) - Perform all departmental administrative activities, including staff meetings, attendance, monthly status reporting, budgeting, strategic planning, expense processing, documentation, and other activities, as assigned, in a timely manner. Business Continuity Planning (25%) - Overall - ensure that plans are properly rated for all business process areas, contain all required sections, and reflect current conditions. Ensure that plans and strategies are appropriate, cohesive and viable, and could be used to recover key functions within required time frames. Conduct BIA for assigned Strategic Business Units (SBUs) and Shared Service Units (SSUs). Train Senior Business Continuity Analyst in the correct implementation of BC & DR processes, standards and impart training to ensure recoverability of business processes and supporting services across SBUs and SSUs. Support review and maintenance of business continuity policy, standards and processes. Support internal reporting and tracking of business continuity related issues and remediation activities. Support assigned oversight areas with the creation, maintenance and testing of their various business continuity plans. Support the identification of Business Continuity related risks (internal / external), the assessment of their likelihood, as well as potential impacts and risk mitigation plans Proactively identify and implement BCP program and process improvements. Provide ongoing SME guidance and assistance to SBUs and SSUs on business continuity matters. Disaster Recovery Planning (45%) - Overall -- ensure that IT DR applications have afully documented, tested, executable plans that contain all the Required information, reflect current conditions from an IT infrastructure recovery standpoint, and able to support the recovery objectives of the organization. Design, coordinate and execute BCP/DR annual test exercises for critical business processes, and produce test reports including lessons learned. Coordinate follow up on lessons as required. Partner with infrastructure and application areas to develop and maintain recovery procedures for Tier 1 business applications. Develop recovery priorities, time lines, and strategy for proper sequence of recovery components. Educate and train IT members in practices of technology risk disaster recovery planning. Review existing and proposed plans for recoverability effectiveness and identify opportunities for improvement. Provide guidance to management in self-assessing their control environment. Assist Crisis Management / Incident Management teams during service disruption events, and contribute to process improvement initiatives. Develop, review and maintain third party contracts for hardware and telecom services for Disaster Recovery hardware equipment and location resources. Qualifications and Education Requirements Bachelor's degree in computer science, Information Systems, Business Administration or related field. Minimum of 8 years of hands-on Business Continuity and/or IT Disaster Recovery experience, with at least 4 years in a management role. Relevant Business Continuity, Disaster Recovery, Risk or Audit certifications preferred. (One or more certifications MBCP, CBCP, ABCP, CRISC, CISA). Experience in 4 or more of the following BCP framework components: Business Resumption Planning, Crisis Management Planning, Incident Response Planning, Disaster Recovery Planning, Plan Exercising/Testing, Conducting BIAs, Experience in performing BC Audits or Experience in managing and coordinating the response to a major, unplanned disruptive event that required activation of the BC/DR/Incident or Crisis Management Plans. Preferred Skills Ability to understand and apply DR concepts to SAP primarily and distributed environments. Knowledge and experience in performing assessments aligned with the best practices. Knowledge of the DRII/BCI BCDR frameworks Experience and understanding of ERP processes - Order To Cash, Procure To Pay, Supply Chain processes, Finance processes etc. Familiarity with Governance, Risk and Compliance as it applies to BCDR planning. Ability to interact with a variety of internal and external people in a professional manner that creates confidence in his/her knowledge and abilities and helps foster mutually satisfactory resolution to control gaps and issues. Highly polished public presentation and communication skills required to present to Sr. Management Strong documentation skills, including the ability to create detailed and well-organized summaries of risk assessment findings that can be easily understood by stakeholders. Ability to build positive relationships across multiple stakeholders, senior leadership team, and department heads, etc. Executive-level written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate BCP/DR related concepts to technical and nontechnical audiences. Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :- Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us: Infosys Consulting is a global management consulting firm helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for a lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com. Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Intercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support.Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, fast, and easy-to-use, Intercom's complete AI-first Customer Service Platform enhances the customer experience, improves operational efficiency, and scales with our customers' business every step of the way. Intercom is also the most innovative and fastest improving product on the market. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.What's the opportunity? ????Intercom's Legal team is seeking a dedicated counsel to lead the company's program on data protection and manage legal matters involving privacy and cybersecurity, as well as help support other Compliance and Product-led initiatives. Reporting to the Sr. Director of Compliance & DPO, you will advise and partner with our engineering, product, security, sales, marketing and other teams throughout the organization to manage legal risk and compliance with global privacy and cybersecurity laws and regulations. You will develop and effectuate strategies and initiatives that focus on building a scalable privacy and security program, as well as educate and train key stakeholders on prioritizing data protection as a core value for Intercom. Furthermore, you will help develop and evolve other legal and regulatory compliance initiatives involving subjects such as artificial intelligence.What will I be doing? ????Provide a wide range of subject matter expertise and resource on privacy, security and data protectionWork with teams worldwide on various privacy, security and compliance initiatives Partner very closely with your colleagues on Intercom's legal team on a number of cross functional projects with privacy and regulatory compliance implicationsDraft external notices and disclosures, and manage/update data protection and privacy related internal and external policies and procedures to ensure compliance with global laws and regulations related to data protectionProvide guidance and interpretation on legal requirements to the engineering and product teams with respect to existing and new product features and functionality for privacy-by-design and security-by-design initiatives Respond to customer, vendor and employee questions about their individual data rights and Intercom's processing activities as well as Intercom's data management practices and policiesDraft and manage data protection impact assessmentsOwn data-related contractual templates, such as Data Processing Addendum, Business Associate Agreement, Information Security Addendum, etc. and train Commercial Legal team on negotiation playbook and regulatory updatesAnalyze privacy law developments and provide analysis and guidance for implementation into business processesCounsel and advise commercial teams and business partners on data protection related provisions in contractsKeep up with industry guidelines and best practices on data management and how they apply to Intercom's offeringsSupport projects in other key data protection-related compliance areas such as our Code of Conduct, new product analyses and initiatives, risk management, cyber insurance and security incidents.What skills do I need? ????5-10 years relevant experience as an attorney with a law firm or in-house legal department advising a multinational SaaS company on global data privacy regulation and lawsDeep experience with global privacy regulations, which include GDPR, the ePrivacy Directive and CCPA-CPRA. Working understanding of Australian Privacy Act, HIPAA, PIPEDA and desire to learn LGPD and upcoming regulations Working understanding of the EU AI Act and other developing regulatory laws associated with AI data governanceFoundational knowledge of key security programs such as SOC2, ISO and HIPAACIPP/E or CIPP/US certificationA level of comfort in influencing and educating an organization on the importance of privacy and implementation of privacy initiatives, and capable of gaining respect of senior leaders in the organization An ability to multi-task which includes handling a variety of legal issues simultaneously Attention to detail, a sense of passion to support Intercom's privacy initiatives and the versatility and confidence to take on challenges that are presented to you Strong familiarity and curiosity about emerging technologies such as artificial intelligence, network and cyber security, infrastructure resiliency and cloud computingAbility to express sophisticated ideas in easily understandable and effective waysAgility in handling conflict and creating/influencing/implementing policies and proceduresCalifornia state bar licensed attorney or ability to be registered as in-house counsel if licensed in another jurisdiction; or qualified in Ireland and/or the UKBenefits ????We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! :)Competitive salary and meaningful equityCatered lunch every weekday, plus a variety of snack foods and a fully stocked kitchenFully funded comprehensive medical, dental, and vision coverageOpen vacation policy and 10 corporate holidaysPaid Parental Leave Program401k planIn-office bicycle storageFun events for Intercomrades, friends, and family!The base salary range for candidates within the San Francisco Bay Area is $189,000 - $204,500. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).PoliciesIntercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.