Project Officer Salary in Raleigh, NC

Job DescriptionThe Product Marketing Senior Director will be responsible for the strategic planning and overseeing the execution of marketing campaigns that promote and drive enrollment for K12's industry-leading online schools, and increase awareness, engagement, and retention of families. Reporting to the Vice President of Product Marketing and Innovation, you will be highly knowledgeable about our product offerings, how they compare to competitor products, and how they meet the needs of specific audiences. You will be a champion for our customers and prospects' needs and drive the development of new features/services to continually enhance the Product-Market fit. You will work across the organization and with outside vendors, leading a team to ensure the continued growth of Stride's K12 business line. Our diverse team values your contributions, thrives on collaboration, and celebrates successes together.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Product Marketing Senior Director will be responsible for the strategic planning and overseeing the execution of marketing campaigns that promote and drive enrollment for K12's industry-leading online schools, and increase awareness, engagement, and retention of families. Reporting to the Chief Marketing Officer, you will be highly knowledgeable about our product offerings, how they compare to competitor products, and how they meet the needs of specific audiences. You will be a champion for our customers and prospects' needs and drive the development of new features/services to continually enhance the Product-Market fit. You will work across the organization and with outside vendors, leading a team to ensure the continued growth of Stride's K12 business line. Our diverse team values your contributions, thrives on collaboration, and celebrates successes together.ESSENTIAL FUNCTIONS:Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.Develop and execute product marketing campaigns to drive awareness, enrollment, engagement, and retention of families. This includes development of a testing agenda, briefing creative teams (internal and external) and Demand Gen teams (internal and external), and driving analysis/reporting to effectively evaluate product performance.Manage a team focused on developing a deep understanding of our product offering and audience needs to ensure that all marketing initiatives showcase our products in the most compelling waysCreate marketing campaigns with the goal of customer acquisition, leveraging product, audience, and market insightsLead strategy for go-to-market plans by working across MarComm, Demand Generation, and Customer ExperienceWork with internal and external Creative teams to develop compelling messaging and with Analytics team to evaluate program/campaign performanceDevelop A/B testing and optimization plans to continually improve our product-audience fitMonitor trends across education landscape to identify opportunities to drive business goalsServe as a credible subject matter expert with a working knowledge of areas of responsibilityForge strong relationships with internal teams and external organizationsEnsure thorough, timely and accurate stakeholder communicationsCoach, lead, manage, and inspire a high-performing results-oriented team.Supervisory Responsibilities:This position manages a team of Product Marketing Managers who are entry to mid-career level.MINIMUM REQUIRED QUALIFICATIONS:8+ years of Marketing experience OREquivalent combination of education and experienceExperience marketing a digital/online product or serviceCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS:Ability to build, lead, manage and coach a diverse teamStrong project management and organizational skills with attention to detailExcellent presentation skills with ability to leverage technology effectivelyExcellent interpersonal and collaborative skills with ability to build strong working relationshipsAbility to prioritize effectively and manage competing priorities to deliver and drive resultsHigh level of quality and accountability for work productAbility to travel 10% of the time (minimal if any, such as team events, conferences)Ability to clear required background checkDESIRED QUALIFICATIONS: Education marketing experienceWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $134,141.25to $240,149.50. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionMiddle School ELA position. Must hold Middle School ELA 6-9 license.The Teacher is a highly qualified, state certified educator responsible for delivering specific course content in an online environment. Teachers provide instruction, support, and guidance, manage the learning process, and focus on students' individual needs. Teachers monitor student progress through Stride K12's learning management system. They actively work closely with students and parents/learning coaches to advance each student's learning toward established goals. Teachers typically work from home but must travel occasionally throughout the year to various school functions, such as state testing or as otherwise required by the school.K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.Passionate Educators are needed at the Stride K12 partner school, North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team!The mission of North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!This is a full-time position. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. Essential Functions: InstructionalTakes ownership for students' academic progress and attendance, communicating high expectations and showing active interest in students' achievement;Prepares students for high stakes standardized tests;Conducts live synchronous teaching - minimum of 15 hours per week;Asynchronously supports objectives, including composing/sending emails, planning course objectives, preparing learning plans, and using data to determine student needs;Collaborates with local/regional/national teams and teacher trainers regarding instruction, resources, interventions and data-driven decision making;Makes self-open and available to be coached on a regular basis with administrators and teacher trainers;Under guidance from principal and coach, augments course content according to prescribed policies and procedures using appropriate asynchronous and synchronous tools;Submits grades and required student work ensuring student academic honesty and integrity; Maintains grade book; makes placement and promotion decisions by generating formal and informal reports regarding student progress, alerts administrators to concerns about student performance and progress.Relationship BuildingEstablishes and maintains positive rapport with families and regularly communicates with students and learning coaches/parents;Teachers support learning coaches/parents with student curricular and instructional issues in a virtual classroom environment that is in line with academy policies and procedures;Supports students and learning coaches with the set-up and maintenance of their learning environment including basic computer troubleshooting;Understands how both diverse and unique characteristics of students and their families impact required support;Works collaboratively with other teachers to ensure that all students are successfully progressing through the program, that parents have a central point of contact, and that tasks are distributed among the stakeholders;Responds to students, parents, and colleagues in a timely manner.Other Essential FunctionsOrganizes social and educational activities for students and families, including sponsorship of virtual clubs, outings, marketing events or other extracurricular activities as required;Travels to testing sites to proctor state exams.Certificates and Licenses: North Carolina 6-9 ELA Teaching CertificationResidency Requirements: Must be a North Carolina ResidentREQUIRED QUALIFICATIONS:Bachelor's degree ANDSix (6) months of student teaching experience ANDAbility to clear required background check(s)DESIRED QUALIFICATIONS: Pedagogical knowledge of content being taught and ability to apply critical thinkingKnowledge of state content standards and ability to align those with the K12 curriculumAbility to embrace change and adapt to ensure excellent student outcomesAbility to problem solve independently and have a high level of organizationUnderstanding of interdependency of deadlines on multiple projects and able to act to preserve integrity on other people's deadlinesAbility to work independently, typically 40+ hours per weekAbility to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the schoolAbility to travel as required (on average once per month and/or approximately 10% of the time) for face-to-face professional development, student testing, and as required by schoolAccess to reliable high-speed internetProficient in Microsoft Excel, Outlook, Word; PowerPoint;Ability to rapidly learn and adapt to new technologies and teaching platformsAbility to maintain teacher certification/professional development hours and fluency in K12 systems, programs and curriculumExperience working with proposed age groupExperience supporting adults and children in the use of technologyExperience working in a virtual environmentExperience teaching in an online (virtual) and/or in a brick-and-mortar environmentExperience with Blackboard Collaborative, Newrow, Edgelink, or other online platformsCOMPENSATION & BENEFITS: Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtualThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeBoard EmployeeThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Purchasing Coordinator ONSITE - Raleigh, NC Direct Hire Responsibilities: Process and fulfill purchase requisitions by obtaining quotations from suppliers and issuing Purchase Orders and Change Orders to suppliers.Compile material quotations for Project Managers for bids and/or purchases.Enter and process Purchase Orders for all business units using Southern's accounting software.Purchase material and equipment for Project Managers, Field Supervision, and Site Safety Managers.Research, evaluate, and recommend new vendors ensuring they meet Southern safety and insurance requirements.Issue Purchase Orders for rental equipment at various jobsites and reconcile related invoice discrepancies.Maintain purchase order logs for order tracking and future reference.Assist project management team to reconcile Purchase Orders and commitments.Negotiate prices, payment terms and pricing agreements with vendors.Set up hotel reservations and assist project management team with booking car rentals and flights for Southern employees and clients.Assist Project Managers in contacting vendors to spec material from customer drawings. Ensure specifications and related technical data documentation are communicated with suppliers.Maintain updated listing of vendor information and complete vendor credit applications as necessary.Coordinate with Contract's Officer to resolve vendor disputes in Purchase Order Terms & Conditions.Coordinate with Accounts Payable and project management to reconcile and process invoice discrepancies.Protect employee and company data by holding personal information as well as sensitive data in strict confidence.Follow company policies and standard operating procedures as they relate to the purchasing process.Maintain necessary files and documentation as required for control and audit purposes.Contribute to accomplishing both accounting and organization mission by completing related tasks as needed.Strong interpersonal skills including written and verbal communication, attention to detail, organization, follow through, and the ability to work well within a team environment.Analytical skills to identify and resolve discrepancies.Basic clerical skills include data entry, report preparation and electronic file maintenance.Computer skills to include MS Word, Excel, Adobe, Outlook, and database management.Preference given to applicants with: Experience with construction accounting;Experience with Sage (Timberline) accounting software;Experience with pVault software; andAssociate Degree or equivalentApply now!

The Executive Assistant plays a key role in providing logistical support and office coordination to ensure the smooth operation of the organization. This includes assisting the Chief Marketing Officer with travel expenses, calendar administration, and other tasks in a fast-paced environment. Additionally, the position involves general office management and coordination of meetings and events. Responsibilities Calendar Management: Provide sophisticated calendar management. Prioritizes inquiries and requests while troubleshooting conflicts with little guidance; makes judgments and recommendations to ensure smooth day-to-day engagements. Set up staff meetings and maintains electronic staff calendars. Scheduling Meetings: Works in a professional and focused manner to schedule internal and external meetings. Prepares for meetings including ordering lunch, booking conference rooms, setting up projector or video conferencing units. Meeting Preparation: Use Outlook, Word, Excel, and PowerPoint to produce materials for internal and external meetings and conferences. Travel Arrangements: Facilitates complex national and international travel arrangements, meticulously catering to the unique requirements of the Chief Marketing Officer and travel companions. Develops comprehensive travel itinerary portfolios for easy reference and remains accessible during travel to promptly handle any unexpected adjustments or cancellations. Expenses: Accurately tracks expenses for Chief Marketing Officer by managing credit cards and receipts. Processes and submits receipts accurately and on schedule. Correspondence: Administers correspondence, manages incoming calls, and prioritizes phone messages, emails, and mail. Writes error-free, eloquent emails and letters for various events and announcements on behalf of the Chief Marketing Officer. Handles all calls and visitors with grace, sophistication, and professionalism. Note taking and distribution: Take notes and distribute meeting minutes, agendas, and meeting packages to include updating Leadership SharePoint site. Support services: Provide comprehensive support services to the Chief Marketing Officer that ensures a professional, responsive and effective experience with the organization as a whole to include directing calls/emails of a general nature. Confidentiality: Maintains confidentiality and uses a high degree of discretion. Technical & Functional Skills: Administrative support expertise with computer proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint. Extensive experience with coordinating international/domestic travel. Decision Making Authority - within established guidelines, perform duties with minimal direction. Perform with minimal supervision tasks required to successfully complete assigned projects. Provide systematic and dependable follow up, as well as a high level of organization and preparedness. Ability to work collaboratively in a team environment with a spirit of cooperation and as a relationship builder. Display excellent communication skills including presentation, persuasion, and negotiation skills in working with guests, vendors, and team members and including the ability to communicate effectively and remain calm and courteous under pressure. Displays engaging interpersonal skills including the ability to think and act strategically, provide sound iudqment, and provide positive and energetic attitude. Minimum Qualifications: High School diploma. Minimum of 7 to 10 years' experiences with demonstrated Executive Assistant abilities. Preferred Qualifications: Associate or higher degree in business/communications field Knowledgeable in creation of forms and pamphlets. Project Management experience Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Marketing

Job DescriptionSUMMARY: The Director, Program Management is responsible for leading and overseeing multiple business initiatives. Provides leadership and develops program and project management staff to enable successful implementation of programs and actively identifies and documents best practices. Acts as the focal point for coordination between stakeholders representing a variety of functional and business areas.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Leads and mentors Project Managers in all areas of project management skills and knowledge;Provides technical input and assistance to projects as circumstances arise including defining scope and changes in scope;Provides guidance to project management team in determining the feasibility of the solutions;Contributes to program planning, strategic planning, budgeting and departmental process improvement initiatives;Facilitates training sessions to communicate new approaches to implementing solutions;Manage cross-functional projects and teams;Reviews work and all project key decisions to ensure company objectives are met and execution of program/project budgets and schedules are approved;Communicates progress through periodic status reports;Facilitates staff meetings and cross-functional team meetings to ensure communication and guidance are provided;Manages select key projects as requested;· Coordinates custom solutions with other departments in the organization;Interfaces with stakeholders to obtain objective assessments of Project Managers and gauge stakeholder satisfaction; Reviews each project deliverable and establishes criteria for evaluating the status of all deliverables;Recommends changes for future versions/products.Supervisory Responsibilities: Directly supervises 5-10 employees in the Program Management Office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.MINIMUM REQUIRED QUALIFICATIONS:Bachelor's degreeTen (10) years of combined experience in project and program managementExperience managing a team of project managers of 5 or more across multiple locationsCertificates and Licenses: None required.OTHER REQUIRED SKILLS & ABILITIES:Successful tracking and schedule compliance with large scale projectsAbility to work across multiple job levels to achieve resultsExperience managing a project team of 15 or more people across multiple locationsProven ability to manage multiple projects simultaneously in a deadline-driven mannerConsistent success in leading teams to meet aggressive deadlinesDemonstrated use of sound and proven project management practices and tools, including excellent Microsoft Office (Outlook, Word, Excel, PowerPoint), Smartsheet, Jira, Certinia.Demonstrated ability to identify and implement process improvements to deliver projects more efficientlyOutstanding time management and organization skillsAbility to pass required background checkDESIRED QUALIFICATIONS:Master's degreeProject Management Institute (PMI) certification such as Project Management Professional (PMP)Certified ScrumMaster (CSM) certificationWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $139,295.25 - $222,872.40. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment. Certificates and Licenses: none requiredResidency Requirements: Remote Worker, U.S. residents of the 50 states, and D.C. NOTE: We anticipate this position will pay $16.50 per hour. This is a temporary/contractor role, and you will be an employee of Randstad.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment. Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone. Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements. Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions. Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software. Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies. Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer. REQUIRED QUALIFICATIONS:High School Diploma OR Currently pursuing a BS/BA or MS/MA degree) OR Equivalent combination of education and experience System Requirements:Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.Ethernet connection is preferred.DESIRED QUALIFICATIONS:Prior experience with K12/Stride Previous customer service work Previous experience in call-center environment Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage. Thorough knowledge of home-based connectivity support Ability to work in high call volume environment Strong telephone and email etiquette Strong verbal and written communication skills Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet) Ability to maintain a professional home office without distraction during our hours of operation Attend virtual training via web cam Expertise in PC and Internet applications and use Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) Proficiency in web-based applications (Salesforce experience a plus) Consultative approach to customer service Strong problem solving and analytical skills with a solutions-oriented approach Ability to work both independently and within a team-oriented environment Resilient and contributes to fostering positive team morale Ability to prioritize effectively and manage competing priorities to deliver and drive results Ability to own and execute projects Ability to respond appropriately to feedback and guidance Detail-oriented Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems High level of quality and accountability for work product Ability to travel 10% of the time (minimal if any e.g. team building activity) Ability to clear required background check Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay $16.50 per hour. This is a temporary/contractor role and you will be an employee of Randstad. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is a remote, work-from-home (WFH), position and open to residents of the U.S. 50 states and D.C.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionThe People Experience Partner 2 supports assigned client groups by acting as a business partner demonstrating expertise in interpreting and administering policies and procedures covering multiple HR functional areas. The position leads and/or supports special projects impacting the larger organization and drives continuous process improvements.ESSENTIAL FUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Partner with employees and management in the assigned client groups to provide guidance and counsel that drives business objectivesSubject matter expert for a wide range of employee issues, responding directly when possible, and redirecting or escalating as necessaryManage and resolve employee relations casesAnalyze data trends and metrics to inform business decisionsProvide client managers and leaders with support and counsel for all aspects of the employee life cycleProvide strategic support with performance management and merit increase processes;Facilitate and/or provides training to the workforcePartner with other HR staff in ensuring effective internal communications, application and compliance of policies/practices, operations business support, and overall HR process improvementsLead and/or supports special projects that support the business and help drive process improvements and establish best practicesMaintain sensitive documentation for employees and applicants in conjunction with other HR staffPartner with other HR staff members to cross train as necessary and build a cohesive teamParticipate in regular meetings with respective customers/clientsPartner with the Legal department as neededEnsures compliance with State and Federal laws and regulations; Reviews and keeps informed about recent and changing employment related laws, guidelines and trends and recommends changes in policy/proceduresSupervisory Responsibilities:This position has no formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS:Bachelor's degree in Human Resources or related field of study ANDThree (3) years progressive HR Business Partner experience OREquivalent combination of education and experienceCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS:Demonstrate flexible leadership and proactive problem solvingHighly skilled at goal setting, coaching, performance evaluation active listening feedbackAbility to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiateAbility to take initiative, be innovative and work effectively in a variety of settingsKnowledge of current State and Federal Wage, Employment Laws and HR policies and proceduresExcellent written and verbal communication skillsExcellent interpersonal skills, with the ability to communicate sensitive and confidential matters effectively to all levelsProficient MS365Ability to travel up to 15%Ability to clear required background checkDESIRED QUALIFICATIONS: Strong Benefits experienceProfessional in Human Resources (PHR)Experience in educationWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is a remote position; open to the 50 states and DCCompensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay $27.28 - $43.64 per hour. This is a temporary/contractor role, and you will be an employee of Randstad. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionResidency Requirements: Must reside in North CarolinaThe Student Attendance Specialist ensures that school age children are attending school regularly by investigating causes of unexcused or excessive absences, communicating with families and assisting them in problem-solving, issuing attendance-based warnings, and helping to represent the school if cases go to court.K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.Passionate Educators are needed at the Stride K12 partner school, North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team!The mission North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!ESSENTIAL FUNCTIONS:Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.Coordinates school-wide attendance efforts and absenteeism prevention programming with a two-fold focus 1) educating families on the importance of attendance with a focus on prevention and 2) intervening to fix the underlying issues that lead to absenteeism;Works with teachers to monitor student adherence to the school's attendance policies;Emails, calls and sends auto-dial notices to targeted student population;Recommends families to the appropriate administrator for truancy intervention meetings as necessary;Attends truancy meetings with school administrators;Ensures state compliancy guidelines are met for student attendance, progress and system logins;Ensures school policy and state requirements are met regarding all attendance withdrawals;Produces attendance/truancy reports for the school, county and state, as required;Works with the Student Support Team to assist students in situations where referral to service agencies are necessary;Works with families and teachers to develop individualized action plans to increase student attendance and engagement;Works with the Student Support Administrator, Head of School and local school board to develop improved procedures that address attendance;Works with families and student support staff to prevent juvenile delinquency;Develops and implements educational workshops related to absenteeism for school staff and families;Assists staff on projects regarding student attendance/truancy.MINIMUM REQUIRED QUALIFICATIONS: High School Diploma or General Equivalency Degree (GED) Certificate ANDTwo (2) years of truancy experience OREquivalent combination of education and experience.Ability to pass required background check.OTHER REQUIRED QUALIFICATIONS: Knowledge of state school attendance laws, and other pertinent laws regarding K-12 education;Knowledge of state specific court procedures regarding truancy;Familiarity with online learning environment;Strong organizational and time management skills;Strong written and verbal communication skills;Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.);Ability to travel 20% of the time;DESIRED QUALIFICATIONS:Three (3) years of experience working with families in similar capacity, enrollment or truancyPost-secondary degree especially in Education, Counseling, Human Services or related field of study.Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.​Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is a home-based position but may require one or more days a week in the office as determined by the supervisor.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionSUMMARY: The Curriculum Support Specialist (Contractor role) will provide support for curriculum architects, audio/video engineers, and visual designers to create efficient workflows within and across Stride's large-scale online course production. This is an ideal opportunity to develop your educational technology skills with a leader in online education.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Support video and audio production.Ensure that online lessons are accessible for all students.Use spreadsheet-based data to manage storyboard elements and course assets.Run scripts to automate course production tasks.Train and oversee work completed by vendor partners.Complete quality assurance checks on online lessons and make fixes when needed.Supervisory Responsibilities: This position has no formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS:Bachelor's degree ANDOne (1) year of experience in a related field OREquivalent combination of education and experienceCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS: Meticulous attention to detailAbility to understand how various industry-standard and proprietary tools work together across the curriculum-authoring ecosystem to output the desired end-productCreativity and critical thinking to execute operational efficiencies and to find economies of scaleExcellent analytical and problem-solving skillsWriting skills, to communicate information effectively to the business, managers, and technical staffExperience working in a team-oriented, collaborative environmentMicrosoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.Ability to clear required background checkDESIRED QUALIFICATIONS: Experience with large-scale course productionInterest in instructional design, data architecture, and/or curriculum-production operations.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections.We anticipate this position will pay between $21.43 to $26.46 per hour.This is a temporary/contractor role for 90 days and you will be an employee of Randstad. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeContractorThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionSUMMARY: The Project Manager, Level 3, is responsible for planning and managing projects which often require considerable resources and high levels of functional integration, and for supporting project operations analysis and reporting.This role ensures project goals are accomplished within the prescribed time frame and funding parameters and that there is adherence to quality standards. The role prepares or facilitates the preparation of project deliverables and communicates with company executives and cross-functional stakeholders regarding the status of specific projects as appropriate.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Drive the gathering of detailed stakeholder requirements, constraints and assumptions in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter;Develop and refine project plans that specify goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources;Coordinate the execution of the contained tasks as defined in the project plan in order to achieve the project goals;Oversee the management of changes to the project scope, schedule, and costs using appropriate verification techniques in order to keep the project plan accurate, updated, and reflective of authorized project changes;Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders;Maintain relationships with other departments and organizations by recognizing dependencies in order to assess potential partnership and commitment to the project;Optimize processes, tools, metrics, and human capital to enable effective and efficient delivery of company projects.Supervisory Responsibilities: This position has no formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS:Eight (8) years of overall Project Management experienceCertificates and Licenses: None required.OTHER REQUIRED QUALIFICATIONS:Successful tracking and schedule compliance with larger scale projectsAbility to work across multiple job levels to achieve resultsProcess modeling, data standardization, and analyticsProven ability to manage multiple projects simultaneously in a deadline driven processConsistent success in leading teams to meet aggressive deadlinesDemonstrated skill with Project Management tools and conceptsExperience with resource management (labor models, time tracking, etc.)Outstanding time management and organization skillsProficiency in Microsoft Office Outlook, Word, Excel, PowerPoint, Project; Hypertext Markup Language (HTML) and general Web proficiency; PPM tool(s)Ability to travel 10% of the timeAbility to clear required background checkDESIRED QUALIFICATIONS:Bachelor's degree in Business or related fieldProject Management Institute (PMI) certification such as Project Management Professional (PMP)WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $91,302.00 - $146,083.20. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)