Strategy Manager Salary in Orlando, FL

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

Are you a Relationship Builder, Service Oriented, Driven? Then guess what….. We are looking for you!!! We are looking for you to help us deliver exceptional experiences as a Sales Manager with TTEC in Orlando, Florida. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy: - Regular schedule Monday to Friday, no weekends shifts - Career-growth and lots of learning opportunities for aspiring minds - Fun, talented and witty teammates - Business casual dress code - Knowledgeable, encouraging, and present leadership - Family-friendly environment - Free-spirited, theme-based employee events - Diverse and community-minded organization - And yes…all the competitive pay including commission, performance incentives, and benefits you’d expect What You’ll be Doing: Manager II As a Sales manager you will lead a sales team by providing guidance, training, mentorship, set sales quotas and goals, creative strategies, analyzing data, and team building activities. As a Sales Manager you will be responsible for the following: Team’s performance, development, mentoring, and coaching to meet and continuously improve both TTEC and client metrics. Focusing on team performance by providing motivation and support that will bring success in attaining targets and goals. Being accountable for meeting all performance indicators/metrics using reporting tools and techniques such as Kronos, empower, monitoring calls, team meetings, and one-on-ones. You must be visible on the floor and available primarily for associates questions, issues, and customer escalations; ensure a quality customer experience on every call, resolution of issues, attendance, reliability, and reduction of attrition. Lead staff in accordance with policies and procedures of TTEC. Supporting the client by meeting /exceed client expectations ensuring billable hours are on track and teams’ attainment of hitting goals. May have additional project and/or initiative work benefiting the entire site. Key Performance Objectives 1. Achieve 100% of assigned goals for team. Actively implement strategies and initiatives to enable the business to achieve its objectives. Communicate the core strategy, goals and targets to the team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals. Understand the key business objectives, timeframes, and requirements associated with each goal. (Strategic planning, project management, results orientation, business acumen, strategic thinking, enthusiasm) 2. Manage day-to-day operations, processes, and reporting. Provide leadership, engagement, performance management, communication and development of staff. Visible on the floor, available for team’s questions, issues. Ensure resolution of issues. Schedule and conduct regular staff and client meetings. Accountable for staff attendance, reliability, schedule adherence, etc. Responsible for staff scheduling to include: work assignments, staff training, breaks, back-up for absent employees, and shift rotations. (Teamwork and collaboration, problem solving, accountability, people skills, results orientation, relationship building) 3. Improve the key success metrics associated with quality and goals. 4. Deliver excellent customer service and communication. Respond to all issues as appropriate. Maintain a positive, respectful and caring attitude. Communicate problems clearly and collaborate with direct reports/stakeholders that issues will be resolved quickly with a minimum of long term impact. Proactively share all issues with managers as needed. Take personal responsibility for problems and solutions. Keep manager apprised of developments that impact the optimal performance, engagement, development, and provide counsel and guidance in employee relations matter. (Communication, helpful, conflict resolution, take ownership, enthusiasm, customer focus) 5. Develop, coach, support, and evaluate the team. Responsible for development of staff. Tracks TTEC University completion rates. Establish realistic team goals and performance objectives. Provide real-time feedback to staff. Hold team accountable for meeting all performance indicators/metrics, using reporting tools and techniques. Provide constant coaching to Manager Is, one-on-one sessions, and design action plans to improve performance. Follow up with action plans and provide career development advice to staff. (Coaching, achievement motivation, influence, communication, mentor, judgment, accountability) 6. Ensure team has tools, systems, and support needed to perform their job. Escalate system level issues to the appropriate systems/IT support/ vendor team. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via e-mail or ticketing system to the appropriate team. Ensure that problems have been addressed. (Problem solving, system troubleshooting, communication, reporting, attention to detail) Basic Qualifications Strong understanding of TTEC’s business, core values, and goalsStrong verbal and written communication skillsAbility to lead and partner successfully with staff and chain of commandProficient English, both written and verbalGreat interpersonal skills Open, honest, and empathetic manner when dealing with peopleStrong attention to detail and desire to follow proceduresHigh customer service orientationWorking knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quicklyHigh level of integrity, honesty, and judgmentAbility to manage multiple, complex, on-going tasks and projects Preferred Qualifications Knowledge of call center businessStrong coaching skillsData analysis and reportingAction planningApply Today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in retail, restaurant or hospitality, we believe you have the skills it takes to join our team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

We are hiring for a Product Manager focused in the retail/eCommerce space working on a project focused in the checkout capabilities. This role would be a long term contract role with potential of extension and conversion based in Orlando Florida requiring 2 days a week onsite. Required Qualifications:3-5 years of digital product management (website/mobile)3-5 years of combined business, agency and/or digital experienceExperience with technical, user, and business issues in a fast-paced digital organizationExperience working with complex content management or similar systems for building and maintaining websites (including daily updates to copy, media, and troubleshooting)Comfortable working with bi-coastal and international teamsExperience with Agile software development methodology, including JIRAIf you meet the required qualifications and are interested in this role, please apply today. The Solomon Page DistinctionSolomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.About Solomon PageFounded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.Opportunity Awaits.

We are looking for an SAP Project Manager focused in an S/4 migration project working with a large mass media company. This role would be a contract role would be a 3 month contract role with potential to extend with 2x a week onsite in Orlando, FL. Responsibilities:Responsible for supporting leaders by coordinating and managing the execution of testing for a SAP S/4Hana ERP system technical upgrade.Lead analysis and consultation sessions to understand business needs for S/4Hana SIT/UAT testing.Plan, coordinate and document testing results for existing SAP ETL interfaces/extracts, RPA automations and CRM SaaS API connections.Identify and document business / functional design requirements for necessary changes.Develop and implement storage plan for testing documentation.Schedule necessary technical/security reviews.Provide timely and detailed status updates for all project tasks and milestonesDrive project resources, stakeholders, and partners to meet project deadlines.Required Qualifications:BA/BS preferredAt least 2-3 years of demonstrated experience leading complex projects related to quality assurance or UAT of SAP ERP systems.Formal process/project management accreditation (e.g. LEAN Six Sigma, Black/Green Belt, PMP®, TQM or similar).Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision.If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page DistinctionSolomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.About Solomon PageFounded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.Opportunity Awaits.

Architectural BIM ManagerWhy join us?We are hiring! AtkinsRéalis seeks an Architectural BIM Manager (Bentley Focus) to join our team in Orlando, FL. This role is also open to other locations in the East Coast Region.The role of Architectural BIM Manager is very dynamic and includes a variety of opportunities to shape and contribute to the growth and maturity of digital within the discipline. This role is positioned to provide BIM support for complex, multidisciplinary projects within the Bentley technology stack primarily. The outcome is optimized delivery, enhanced quality, error avoidance and ultimately exceeding client expectations. You will also be an innovator providing advice and support to our teams around how changing technologies might be the key differentiators leading to successful bids while simultaneously enhancing and streamline their delivery processes. You will development BIM Execution Plans, lead BIM on Architecture projects.We are looking for personally driven individuals with a deep passion for Information Management excellence within assigned disciplines. To do this you'll need to have a wide range of positive behaviors including collaboration, empathy, patience, enthusiasm, resilience, tenacity, personable, and willing to teach. As a BIM Manager, you will be visible and accessible to our teams willing to work effectively across our offices within the US. You will lead by example, blazing a trail that is easy to follow.You will be familiar with the principles and functions of BIM/ IM as described in ISO 19650 (preferred). Documentation skills and adherence to global standards and procedures are also important as those whom you will support will be expected to do the same. Technical proficiency in Bentley ProjectWise and Building products including OpenBuildings Designer, ProStructures and Autodesk products including Revit, Infraworks, Navisworks is expected. Familiarity with a variety of ProjectWise configurations is highly recommended as well as a working knowledge of workspace configurations and customizations. Ability to develop and modify ProjectWise managed workspace configurations is a plus.About usAtkinsRéalis is one of the world's most respected design, engineering and project management consultancies. AtkinsRéalis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRéalis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.How will you contribute to the team?Support the Digital Design Director in implementing Design Transformation by successfully managing assign projects within Architecture.Engage with project teams to identify, explore, and challenge Information Management strategies and requirements.Assess and develop internal training, upskilling and awareness programs to ensure AtkinsRéalis colleagues are equipped to meet evolving client needs.Champion the responsibilities of the information management function as described in ISO 19650Support project CAD/ BIM managers in BIM activities and technical support functionsSupport the Global and National Design Transformation initiativesEstablish project processes that ensure the maturing of the Information ModelWork with Discipline leads and other discipline BIM managers to establish cost-effective, practical approaches to integrating BIM throughout project lifecycles.Establish and work with a network of Design Leads, Designers, BIM Managers, Engineers, etc. to ensure adherence to the BIM requirements of the project in accordance with the BEP.Encourage the use of 3D content for review, enhance and influence design decisions.Lead, develop and coach individuals to build high performing teams leaving a legacy of talent in BIM and a path forward for others.Maintain engagement with other projects and teams, academia, institutions, and other industries in the pursuit of project excellence.What will you contribute?We recognize that the path to becoming a BIM Manager can be dynamic and varies. As a result, the requirements shown below are a guide, and we welcome the application of anyone who can demonstrate and provide evidence of the value their unique skillset and career experience can add to t Bachelor's degree in technical field or high school plus five years of specialized technical training, such as is obtained in a vocational or technical school.Expertise in the Bentley technologies preferred especially ProjectWise and the OpenSuite of products (i.e. OpenBuildings Designer, OpenRoads Designer, OpenBridge Modeler, etc.).Familiarity and working knowledge surrounding a variety of 3D Modeling, collaboration, construction management, and cloud-based applications, especially of the major vendors (i.e. Autodesk, Bentley, ESRI, etc.)Demonstrated Revit proficiency is a plus.Track record of implementing transformative processes within delivery teams producing increased skills and driving efficiencies.What we offer at AtkinsRéalis:At AtkinsRéalis, you will enjoy a robust rewards package which includes:Opportunity to work on various projects of differing sizes/ scopesCompetitive salaryFlexible work schedulesPTO (Paid Time Off)Group InsuranceRetirement Savings Plan with employer matchEmployee Assistance Program (EAP)Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement programIf this sounds like you and you would like to expand your career with us, apply today!AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.Please review AtkinsRéalis Equal Opportunity Statement here:https://careers.snclavalin.com/equal-opportunities-statementAtkinsRéalis cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws.Note to staffing and direct hire agencies:In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, SNC-Lavalin family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.snclavalin.com/recruitment-agencies

StepStone Hospitality a leading hospitality management company is seeking a dynamic General Manager for the newly renovated Fairfield Inn & Suites by Marriott Orlando International Drive/Convention Center hotel. The General Manager will lead the hotel's day-to-day operations, ensuring optimal financial and revenue performance and continuous improvements in guest satisfaction and associate morale. Collaborating closely with the VP of Operations, VP of Sales and Marketing and the revenue generation team on deploying and executing strategies that drives top line revenues and share performance.The institutionally owned high-quality, world class branded hotel is ideally located adjacent to ICON Park and with its proximity to Orlando Country Convention Center, Lockheed Martin and the newly announced Epic Universal Theme Park Orlando makes it the perfect business and leisure destination.Moreover, the General Manager will oversee a full service Food and Beverage operation, including a newly constructed bar/bistro, catering, and banquets operation that boasts over 3K+ meeting space.The GM is hands-on in managing all staff, from scheduling to training, fostering an exceptional workplace environment, and ensuring adherence to safety and security protocols. Additionally, the GM oversees HR administration, including recruitment, benefits administration, and talent development.Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.Ensure high standards in customer service, including reservations, guest check-in, and check-out, billing, and inquiries.Assists the Operations Manager in supervising and training front desk staff. Maximizes revenue and occupancy.Creates a positive team-oriented environment focused on the guest. Possess the ability to multitask and prioritize.Key Responsibilities:Guest Service: Display an unwavering passion for delivering attentive, courteous, and efficient service, catering to guests' needs before their arrival and throughout their stay.Elevated Guest Satisfaction Standard: Uphold and enforce high standards of customer service, overseeing reservations, guest check-in and check-out processes, billing, and promptly addressing guest inquiries or concerns.Team Support and Development: Collaborate with the Operations Manager to supervise and train the front desk staff, ensuring they possess the skills and knowledge to deliver exceptional service consistently.Revenue Maximization: Employ strategic measures to optimize revenue and occupancy levels, utilizing innovative approaches to enhance profitability while maintaining service excellence.Fostering a Positive Team Environment: Cultivate a positive, team-oriented environment that prioritizes guest satisfaction, encouraging and supporting staff to deliver exceptional service at all times.Effective Multitasking and Prioritization: Demonstrate adeptness in multitasking and effectively prioritizing tasks, ensuring efficient and smooth operations even during peak periods.Preferred Sales Knowledge:Corporate Sales: Experience in selling corporate packages to businesses, including negotiating corporate rates and managing corporate accounts.Group Sales: Demonstrated ability to attract and manage group bookings such as conferences, weddings, and tour groups.Online Travel Agencies (OTAs): Familiarity with managing relationships with OTAs, optimizing listings, and maximizing revenue through online channels.Direct Sales: Proficiency in conducting direct sales efforts targeting individual travelers, including promotional campaigns, loyalty programs, and partnerships.Revenue Management: Understanding of revenue management principles and experience in implementing pricing strategies to optimize revenue per available room (RevPAR).Relationship Management: The ability to build and maintain strong relationships with key stakeholders, such as corporate clients, travel agencies, and local businesses, to drive sales and repeat business in concert with the sales team.HOTEL EXPERIENCE REQUIRED**Minimum four years of hotel executive leadership experience required (GM/AGM/DOS).Thorough understanding of total hotel operations.Ownership skills and excellent communication skills are a must.Prior DOS/Sales experience is preferred.Marriott branded experience preferred.3rd party management/franchise experience preferred.Proven track record of driving NOI results.Demonstrated proficiency in managing to a performance plan (budget/forecast).Demonstrated proficiency in reading and understanding profit and loss statements.Demonstrated proficiency and full understanding of labor management and expense controls.F&B experience is preferred.Hands-on leadership experience is a must.Must be proficient in Microsoft Office products with an emphasis on Excel.Must be able to work AM/PM, weekends and holidays as needed.Must be able to work with and understand financial information and data, and basic arithmetic functions.Proven record of success with Quality Assurance reviews and Guest Satisfaction.EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What you'll do atPosition Summary...What you'll do...This position will oversee patient safety and quality for pharmacy non-store operations, specifically one at Specialty in Orlando, FL. The primary responsibility of this role is to collaborate with various stakeholders within health and wellness, including Compliance, Operations, and Legal, to enhance patient safety and quality of care within the facility.Working closely with Quality Assurance Specialists, you will be involved in investigating patient safety events, identifying root causes, and developing improvement plans.Proficiency in Excel and other Microsoft programs is necessary to analyze trends, data, and provide recommendations to leadership.Manages consistent customer service delivery by performing quality audits; delivering feedback to agents and managers on success areas and improvement opportunities; assessing individual coordinator customer service levels; analyzing key quality drivers; creating and evaluating quality reports; recommending changes to improve quality control processes and customer satisfaction and reporting feedback to management.Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; identifying, developing, and implementing process changes; implementing and evaluating the utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels.Manages the communication of findings to stakeholders and customers by providing documents and work papers; identifying process errors and determining needed fixes; providing recommendations to stakeholders regarding needed training support; updating training documentation; and ensuring recommended solutions are implemented.Manages quality assurance plans and frameworks by collaborating with stakeholders on identified controls; determining the frequency and timing of processes; documenting processes; identifying areas of opportunity in quality assurance plans; and communicating recommendations to leadership.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.#LI-KLLive our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor's degree in Business, Communications, Education, Engineering, or related field and 2 years' experience in training, quality, product development, or related area OR 4 years' experience in training, quality, product development, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Human Resources, Sales, Training and Development, Training and FacilitationMasters: Business AdministrationPrimary Location...2354 COMMERCE PARK DR, ORLANDO, FL 32819-8601, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people."My favorite part of the day is talking with my team while drinking coffee and eating a donut." - Kendell, Project AnalystAll the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

RESPONSIBILITIES:Kforce has a client in Orlando, FL that is seeking a Change Manager.Responsibilities: Apply a structured methodology and lead change management activities Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative Support communication efforts Enable the design, development, delivery and management of key communications Assess the change impact Conduct impact analyses, assess change readiness, and identify key stakeholders Support training efforts Provide input, document requirements, and support the design and delivery of training programsAdditional responsibilities: Complete change management assessments Identify, analyze and prepare risk mitigation tactics Identify and manage anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan Support and engage senior leaders Coach people managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into the project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level Manage the change portfolioREQUIREMENTS: To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed Relevant education and/or training will be considered a plus The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Marketing ManagerOrlando, FLOur client is a perishable goods manufacturing company with a strong presence in North America. As a result of their strong growth, they are currently looking for a solid Marketing Manager in Orlando.You will be responsible for promoting the company's products, building brand awareness, and driving sales along with a team of Account Managers, web developers, and growth hackers.Main responsibilities: Conduct research to understand market trends, customer needs, and competitor activities in the industry.Develop marketing strategies and plans to promote the company's products.Develop branding strategies to differentiate the company's products from competitors.Create and implement advertising campaigns across various channels such as print, online, and social media.Coordinate promotional events and sponsorships to increase brand visibility.Manage the company's online presence, including the website and social media platforms.Utilize digital marketing techniques such as SEO, content marketing, and email campaigns to reach target audiences.Collaborate with the sales team to develop marketing materials that support their efforts.Provide sales teams with the necessary tools and information to effectively communicate product benefits to customers.Manage CRM systems to track customer interactions and gather insights for future marketing strategies.Develop and maintain strong relationships with key customers and partners.Stay informed about relevant regulations and ensure that marketing activities comply with industry standards and legal requirements.Profile: Proven experience within the perishable goods industry. Demonstrated history of marketing achievements with large distributors such as Walmart, Kroger or Trader Joe's. Outstanding communication, persuasive, and negotiation skills.Location: Orlando, FL - remote position with regular business trips in the region.

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program The Community Manager is responsible for the successful day-to-day operations of the community while ensuring company standards are achieved and excellent customer service is delivered. Overview: Regularly inspects the property to ensure company standards are being met and takes appropriate action to establish property compliance with safety, industry, and state/city/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity, and profitability of the property. Gathers, analyzes, and interprets current market and economic trends that may impact the property and implement marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up-to-date and proper information as requested. Manages resident retention ensuring residents are responded to in a timely manner and taking necessary action to address service issues; monitors resident satisfaction.  Oversees requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects, and confirms the status of all vacant units.  Works with Regional Manager on operating income/expense budgets that reflect the owners’ objectives for property operations, cash flow requirements, and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval.  Prepares property operational and financial reports as directed/as needed; reviews monthly income and expense reports and reports on any variance from the budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners’ policy on accounts receivable; collects delinquent accounts promptly.  Hires, trains, supervises, develops, and mentors property team members.  Qualifications/Skills: 3-5 years of prior property management experience Ability to travel via automobile and airplane for company-required training/business. Intermediate MS Office Word/Excel and computer technology skills Professional demeanor and strong, professional communication and presentation skills  A positive, motivating, and team- oriented attitude. Ability to work with a diverse group of people and customers. Desired Qualifications/Skills: Bachelor’s degree in business or management Background in Accounting/Finance CAM/Licensed Property Manager Yardi experience is a plus. Work Schedule: 9am-6pm, Monday-Friday, with weekends possible if needed to meet business needs. BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.