Unit Manager Salary in Orlando, FL

The Program Manager, Regulatory& Accreditation Affairs is responsible for leading the Nemours Children's Health, Florida Regulatory and Accreditation program, and managing the respective team(s). The Program Manager's primary goal is to ensure that the Nemours Children's Health, Florida (NCH-FL) remains compliant with all Federal, State and local regulatory requirements, and adheres to all identified accreditation and certification program standards. The Program Manager is expected to collaborate with the Director, Patient Care Services leaders, and others to craft a vision for a best-in-class program that ensures continuous survey readiness, proactive identification and response to emerging regulatory and enforcement trends, and the sustainability of process and culture around regulatory compliance. The Program Manager will be expected to operationalize that vision in partnership with other key stakeholders including nursing, medical and operational leadership. The Program Manager is expected to serve as a subject matter expert and resource, for the team(s) and committees, for the Q&S Department and for the organization as whole. The Program Manager will demonstrate exceptional critical thinking skills, develop a systematic approach to continuous compliance/readiness, lead and grow teams, and develop individual team members.Position ResponsibilitiesAdditional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor. Clinical Activities - Leads compliance with all applicable federal and state regulations. Reviews accreditation compliance across the continuum of children's care, which includes supporting the planning and implementation of standard clinical practices, protocols and clinical guidelines; documentation, monitoring care and outcomes of hospital patients. Serves as an expert resource in accreditation/regulatory-compliance for clinical practice. Performance Improvement - Participates in clinical processes and outcomes and system reviews related to accreditation compliance. Advises and facilitates policy drafts and revisions for NCH-FL. Supports the implementation of clinical practice guidelines; develops mechanisms for quality filters, audits, and case reviews; identify trends and helps outline remedial actions for accreditation or regulatory compliance while maintaining confidentiality. Administration - Manages the collection and reporting of data (operational, personnel, and financial) to meet with the specific requirements of accreditation standards. Facilitates the procurement of additional licensures, accreditations and certifications across the health system in Florida. Leads the review, response and correction of deficiencies identified by external accreditation and regulatory agencies. Serves as a liaison, and represents the program on various hospital and community committees to enhance and foster understanding and influence the development of regulatory or accreditation standards. Data Collection - Uses proactive data analytics to identify potential regulatory and accreditation risks and collaborates with unit leadership to draft and implement effective and timely corrective action plans. Works in collaboration with leadership, clinical staff, and all members of the Quality and Safety team. Advises and facilitates policy drafts and revisions for NCH FL. Consulting and Liaison - Collaborates to pursue standard compliance throughout the complex network of disciplines that work in concert to provide high-quality children's care. Rounds in clinical areas to actively assess regulatory readiness. Serves as an internal resource for staff in all departments, interacts routinely with clinical associates in patient care settings, and acts as an extended liaison for other system entities. Research - Is involved, as appropriate, in research studies, analysis, and distribution of findings. Community and National Engagement in Children's Health Care Systems - Participates in the development of accreditation and regulatory standards, as appropriate, for children's health care within professional collaborations at the community, and state levels. Supervision of staff - is directly involved with management of all responsibilities related to oversight of staff members, as applicable.Position RequirementsBachelors Degree required; knowledge of accreditation standards, survey readiness processes, and regulations application to hospitals, as well as primary/specialty care clinics and other healthcare settings Certified Professional in Healthcare Quality preferred or obtained within 2 years Minimum of three years experience required; experience in guiding a hospital/health system to achieving and maintain accreditation and ongoing compliance with appropriate local, state, and federal regulations.

Position Title: Nurse Case Manager (Remote) 2024-1342 Location: Orlando, FL, USA Job Category: Medical Case Management Job Type: Full Time Description: Nurse Case Manager (Home Based) - Specialty Unit Remote Nation WideSalary Range: $75,000.00 - $80,000 depending on experience and qualifications.Overview Are you looking to make a difference by providing high-quality case management with a personal touch that impacts the lives of members of the World Trade Center Health Program? Would you like to be part of a highly skilled team of home-based Nurse Case Manager (NCM)s providing telephonic case management, focused on supporting individuals in maximizing their health and productivity?Nurse Case Manager ResponsibilitiesAs a Nurse Case Manager, you will work independently remotely in your home office setting while being part of a supportive nationwide team. Through the application of a unique mix of experience and certification, you will support World Trade Center Health Program members, emphasize timely facilitation and coordination of diagnosis, and be involved in the acute and chronic phases of cancer treatment, and support. Your broad responsibilities will include developing a case management plan for each injured patient throughout the various stages of recovery while tracking in a proprietary case management system. You will implement integrated medical disability case management services with the goal of preventing, minimizing, or overcoming a chronic disability. Additionally, you will provide medical expertise and serve as the critical communication link between the parties involved in complex medical disability cases. You will ensure timely interventions and facilitate continuous communication while providing patient advocacy through supporting patient choices. Nurse Case Manager QualificationsBachelors in Science Nursing or Associate in Nursing (ASN) or Nursing Diploma.Unrestricted State Registered Nursing License3 years of case management experience3 years related clinical experience in discharge planning, oncology, utilization review/management to determine the necessity of medical services, behavioral health, workers' compensation, occupational health, and/or a comparable field. Preference is given to Nurses with National Certifications in case management or related field. National Certification may be obtained within 12 months of the date of hireAttention to detail, timetables, and commitment to completing tasksExperience with Microsoft Windows and computer savvyMust be well organized, efficient, and able to work independently and within a teamResponsible for having reliable High-Speed Cable or Fiber Optic Internet service and Internet Router in established home officeMust have Excellent Communication Skills via Phone, E-Mail, Text, Verbal, Documentation Skills, and provide 24 hours follow up to all communicationU.S. CitizenshipPrior to training candidates must be able to pass a preliminary credit and background checkFor a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, and their customers. At Sedgwick Government Solutions, caring counts. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (range). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. To be considered for this position, please submit a resume, and complete the application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Important InformationSuccessful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire. Search Firm Representatives Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions. Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations. Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates. Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. About Sedgwick Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to clients’ specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. www.sedgwick.com PI239313185

EXCEPTIONAL OPPORTUNITY TO WORK FOR AN AWARD WINNING GC WITH A STELLAR REPUTATIONProject Manager / Multi-Family Wood Frame Experience - Work is primarily in the Orlando Florida areaRelocation Asssitance is availableCOMPANY PROFILE: General Contractor and Construction Management Company specializing in multi-family, senior and assisted living, hospitality, and commercial projectsLicensed in 5 statesIn continuous operation for 150 yearsRanked among Florida's Premier General Contractors and Construction ManagersCommunity involved WHAT THIS COMPANY OFFERS YOU: Opportunity to work with an award-winning, financially stable GC - with involved company managementCompany has a family feel and is committed to investing in their employees' growth and trainingCompany hires for the long term and can boast a team with longevity and experienceFull pipeline of work - Company has actually turned down some work due to robust activityStrong Comprehensive Compensation and Benefits Program including:Medical - 100% for employee / Dental / VisionCompany paid life insurance 401K with company matchAnnual Bonus ProgramVacation and Sick Leave / Paid HolidaysVehicle AllowancePhone allowanceTHE ROLE YOU WILL PLAY: The Project Manager is responsible for managing the schedule, budget, quality, and safety of a Project in partnership with the Superintendent. This position will report to the Senior Project Manager/Project Executive/Vice President.BACKGROUND PROFILE: Bachelor's degree plus a minimum of five (5) years' related experience or an equivalent combination of education, training and/or experienceExperience supervising all phases of multi-family apartment unit construction from sitework to punch list through project completion and management turnover.Experience in multi-family wood framing construction is a MUST.Thorough knowledge of construction cost, scheduling, cost estimating, purchasing, engineering principles and techniques, building codes as well as accounting principlesExperience with delivery methods; General Contracting, CMAR, and Design/BuildProven written and verbal communication abilities; proficiency with computer applications, including Microsoft Office suite.Ability to read, understand and interpret contact documents, drawings, specifications, scopes of work and project schedule.Demonstrated leadership and interpersonal skills.Required experience:Minimum of 5+ years recent experience as a Superintendent for Multi-Family General ContractorMinimum of 5+ years recent wood frame experienceFinal applicants may be subjected to pre-employment skills assessment. All offers are contingent upon successful background screening and drug testing.This is an exceptional opportunity for a hardworking, dedicated individual that offers a great work environment and exceptional compensation and benefits.

A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist?, AssistRx's flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand - accuracy, adherence and, most importantly, access and speed to therapy.Requirements Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers Experience with short release cycles, feature toggle implementations, and continuous integration Experience with a microservice architecture and platform-based development Reponsible for development process improvement and removing impediments Contributes to development tasks such as coding and feature verifications to assist teams with release commitments Coaching and mentoring leads through technical and nontechnical challengesBachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience is required6+ years experience in software developmentLeading a teamExperience(s) as a technical or team lead or equivalent experienceWorking knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software designDesire to be a team player and work in a fast-paced environmentAdvanced knowledge of Salesforce.com CRM platformExperience with developing using Apex, Flows, Lightning components, and integrations with third parties (internal and external) using platform eventsProven advocate for best practices in software design and developmentSalesforce certification(s) a plus!BenefitsSupportive, progressive, fast-paced environmentCompetitive pay structureMatching 401(k) with immediate vestingMedical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Relocation assistance available where eligible. JOB SUMMARYThe Manager Financial Analysis assists the Market Director of Finance, Field Operations (MDOF) or Director of Finance, Field Operations (DOF) by providing leadership, guidance and support with financial compliance and adherence of the management agreement with the nonprofit property owners' association and the financial and accounting analysis of the on-site ancillary business operations. As a business advisor, the position provides the financial expertise to enable the successful implementation of the annual budgeted goals and delivery of desirable financial results. Perform various financial modeling and analytical requests, and maintain strong internal controls environment, including the compliance to company standards, policies, and Sarbanes-Oxley requirements. Ensuring proper controls are in place to mitigate risks for the organization. Core work activities include, but not limited to business partnering with various stakeholders to meet financial objectives, financial statement review and analysis, and compliance of accounting controls. CANDIDATE PROFILE Education and ExperienceBachelor's degree in Finance or Accounting preferred, or related major; 2-4 years related work experience in finance and accounting; or,High School Diploma/GED and equivalent work experienceCORE WORK ACTIVITIES Accounting, Controls, and Financial Analysis:Supports day to day operations and department objectives including but not limited to, verifying compliance with the Cash Handling policy and Compliance Standards, conducting initial research to assist internal customers and escalates to corporate F&A Leaders as appropriate, identifying and anticipating future business needs, and implementing new processes. Review and analyze financial statements in accordance to Generally Accepted Accounting Principles. Provide guidance and support to accounting services group as appropriate.Research and document variances from actual results compared to budget and previous forecast.Ensure balance sheet accounts are supported by appropriate documentationEnsure tax rates used for sales and use tax are current and proper amounts are collected and/or accrued.Conduct property level self-assessments and assist with internal, tax, and regulatory audits. Identify, develop, communicate, and complete action plans to rectify deficiencies in a timely manner.Provide analysis and analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.Assist with cash flow and profit forecasts that facilitate timely adjustments to the business by on-site leaders.Prepare data, information, and clear, concise variance explanations demonstrating a thorough understanding of the financial statements to corporate F&A leaders including but not limited to, external audits for annual property owners' association, SOX testing, and Board related materials.Effectively present information and respond to inquiries from various key stakeholders.Managing and Business Partnerships:Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization. Stakeholders include on-site leaders and associates, corporate and regional F&A executives, corporate and regional Resort Operations executives, internal and external auditors, corporate tax, corporate Accounting Shared Services Group, property owners' association Board of Directors, and third-party vendors.Provide financial expertise, analysis and insights that enable our stakeholders to make timely and informed business decisions, optimize business value, and manage financial risk.Champion, drive, and embed finance principles in the Business Unit and ensure its inclusion in the business planning process.Create a positive work environment with collaborative relationships that encourages others and celebrates successes.Provide hands-on, real time, financial analysis expertise to Resort Operations on-site leaders and other key stakeholders.Train non-financial Resort Operations on-site leaders as appropriate to enhance business understanding.Perform reasonable request as assigned.MANAGEMENT COMPETENICES LeadershipAdaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing ExecutionBuilding and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.Building RelationshipsCoworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational CapabilityOrganizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.Economics and Accounting - Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial dataAuditing and Reconciliation - The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.General Finance and Accounting - The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.Analysis - The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.Accounting Knowledge - Knowledge of general accounting principles and current company accounting policies and procedures. This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.Accounting and Internal Control Knowledge - Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).Legal - Ability to read and understand basic contract elements, e.g. royalty fees, management agreement, terms, priorities and profit distribution.Auditing Skills - The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.Payroll Systems - Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.Accounts Payable and Accounts Receivable - Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.Writing - Communicates effectively in writing as appropriate for the needs of the audience. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #

Business Program Manager (SAAS Solutions) ....Remote PositionMust have:SAAS, B2B Customer CommunicationsWe are seeking an experienced Strategic Program Manager to join the Enterprise Program Management Office (PMO), reporting to the Director of Enterprise Program Management. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level strategic programs from ideation to launch. With a data-driven mindset, this person should excel at connecting the dots and solving complex problems.Responsibilities:Drive execution at scale, leveraging industry best practices to deliver programs predictably and consistentlyBuild a high-performing program team aligned to a common purposeCollaborate with the program sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, and work planRun program operating mechanisms to ensure timely and consistent communication of project status, milestones, timelines, and deliverablesManage change and implement interventions to deliver successful outcomesWorks across the team to identify risks and issues and presents recommended response plans to stakeholdersQualifications:Five or more years of program and project management expertise delivering on large-scale and cross-functional programs5-7 years experience in product management, engineering capacity running and managing eCommerce Platform or eCommerce Services4-5 years experience in B2B, SAAS, eCommerce Companies Project/ Management certification (PMP or PgMP)Deep knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLCIntermediate experience in standard project management and collaboration tools (for example,ClickUp, Smartsheet, Asana, JIRA, Monday)Responsible, detail-oriented, well organized, independent, ability to learn quickly, multi-tasking, excellent interpersonal skills, team playerExcellent communication skills (written and verbal) and the ability to disseminate information to all altitudes of the organizationExceptional skills in leadership, time management, facilitation, and organizationSelf-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the team's missionImportant Areas:High integrity, excellent judgment - you'll have access to sensitive information and must treat it appropriatelyAccountability - you operate with excellence, do what you say, and expect and hold others to the sameHighly collaborative - you recognize the value of bringing people alongIntellectual curiosity - you're eager to learn new concepts; you're willing to admit you don't know certain things, will ask for help, roll up your sleeves, and learnSelf-aware - you aren't complacent when it comes to personal growth; you're receptive to feedback and eager to grow despite your seniorityKeywords: "program manager" AND "product management" AND "ecommerce" AND "strategic" AND "marketing" AND ("SAAS" OR "subscription renewals" OR "B2B") AND ("Smartsheet" OR "Clickup" OR "Asana" OR "Monday") AND "PMO"Please email your resume to [email protected]

What you'll doResponsible for managing the company's day-to-day activities in treasury functions to meet the financial obligations of the organizationAssist in creation, improvement, and implementation of enhancements for treasury functions and processes. Oversee and responsible for various cash flow projections and liquidity. Collaborate across multiple departments in the organization. Managing various compliance and covenant requirements for bank facilities. Be a key point of contact and assist in managing relationships with banking partners. Responsible for coordinating daily settlement with various external entities Assist on various financial and regulatory audits. Supervision and development of staff.Manage the daily processing of cash activity across multiple business units and customers. Contribute to various back office and system implementation projects across the organization. Performs other related duties as assigned. Qualifications5+ years of Treasury Management ExperienceBachelor's degree in finance, Accounting or similar Ability to prioritize in a time sensitive and multi-tasked environment.

CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.Position Summary:The Operations UAT Manager plays a crucial role in the Case Management Business Unit, leading a team responsible for comprehensive solution testing and defect resolution. This position involves frequent collaboration with internal stakeholders across various business units.Essential Functions:Develop thorough test scripts, plans, and expected results tables for functional, system, and integration testing.Document and resolve system problems to ensure a robust testing framework.Provide guidance during user acceptance testing, collaborating with technical and non-technical areas to establish priorities.Monitor testing progress, identify issues, and develop corrective action strategies.Schedule and authorize the implementation of new and revised testing programs.Communicate effectively with teams and management regarding testing status, issues, and risks.Maintain a defect status list for prioritization.Coordinate tasks with the systems architect, Help Desk staff, and ECM product owner.Collaborate with cross-functional teams, technology teams, external vendors, and leaders to ensure seamless integration.Support incremental platform modifications due to program changes.Develop and maintain partnerships with stakeholders for program delivery and ongoing support.Coordinate testing and back-office training when needed.Schedule and lead functional meetings, preparing meeting agendas and minutes.Proactively follow up on action items to closure.Perform complex data analysis to support the resolution of production support issues.Foster a culture of innovation and collaboration within the team.Identify opportunities for process improvement within testing and UAT processes.Implement best practices and methodologies to enhance efficiency.Provide oversight for quality assurance measures throughout the testing lifecycle, ensuring adherence to industry standards and compliance requirements.Develop and implement training programs for UAT testers to enhance their skills and stay abreast of industry trends, fostering a learning culture within the team.Identify and assess potential risks related to testing processes, collaborating to implement risk mitigation strategies.Establish and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of testing processes.Generate regular reports for management and stakeholders on testing progress and outcomes.Collaborate with external vendors to ensure the successful integration and testing of third-party solutions.Evaluate and manage vendor performance to meet established standards.Advocate for a positive user experience by providing valuable insights and recommendations during the testing phases.Oversee the creation and maintenance of comprehensive documentation related to testing processes, methodologies, and outcomes, ensuring alignment with industry standards and best practices.Education and Experience:Business Administration degree or equivalent experience requiredFive (5) or more years in financial industry with an emphasis in, Bank Card, Testing and program Stand-up; Risk & Controls, Process management and documentationProven experience with strong resource management to ensure proper resource allocation and utilization.Experience with Fiserv (FDR)/similar and any case management related platforms preferredSummary of Qualifications:Proficiency in key Regulations and procedures such as REG Z/E, FCRA, Red flags, association rules, etc.Demonstrated experience in developing leadership skills within the testing team.Effective management and leadership skills through organizational or process changes.Demonstrated ability to introduce and implement innovative testing approaches and tools.Experience in Enterprise Applications, supporting internal and external stakeholders.Familiarity with requirements management tools for full traceability.Strong ability to collaborate across departments for holistic project success.Strong professional verbal and written skills.Advanced Business Acumen.Proven ability to interact effectively with diverse cultures and backgrounds.Ability to work in a diverse environment and, when needed, utilize conflict resolution skills.Advanced MS Suite experience (pptx, excel, and Visio).We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. Our benefits offerings include medical, dental, vision, life insurance, 401(k) plan with company match, paid vacation time, sick time, as well as other benefits and programs to meet the needs of our employees. Further details will be shared during the interview or offer process, as appropriate and applicable.We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic. We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant's personal credit history, drug testing, and employment/personal references.

Must-haves Bachelor's degree in business or related industry experience. Minimum 5 years management experience. Minimum 5 years P&L experience. (Profit & Loss)Minimum 5 years multi-unit route-based management experience.Must have a valid driver license for three years with no major infractions or significant points. Must be able to pass pre-employment background screening, drug screening, and MVR (Motor Vehicle Records)Day-to-Day:Contribute to the sales and profitability requirements of the business as determined by the strategic plans. Promote operational excellence by ensuring all procedures and processes that pertain to the local branches are adhered to. Evaluate the success of the location through budget, personnel, and strategic reviews. Lead, guide, direct, and evaluate the work of other leaders and staff who report to them. Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry developments and standards. Be aware of opportunities the organization can leverage and pursue for its advantage and be able to communicate those opportunities in a salient manner. Identify training needs and help create relevant training and materials. Assist branches in hiring, discipline, and terminating staff. Enforce company policies. Create and monitor operational metrics and be able to present them clearly and concisely. Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program The Community Manager is responsible for the successful day-to-day operations of the community while ensuring company standards are achieved and excellent customer service is delivered. Overview: Regularly inspects the property to ensure company standards are being met and takes appropriate action to establish property compliance with safety, industry, and state/city/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity, and profitability of the property. Gathers, analyzes, and interprets current market and economic trends that may impact the property and implement marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up-to-date and proper information as requested. Manages resident retention ensuring residents are responded to in a timely manner and taking necessary action to address service issues; monitors resident satisfaction.  Oversees requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects, and confirms the status of all vacant units.  Works with Regional Manager on operating income/expense budgets that reflect the owners’ objectives for property operations, cash flow requirements, and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval.  Prepares property operational and financial reports as directed/as needed; reviews monthly income and expense reports and reports on any variance from the budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners’ policy on accounts receivable; collects delinquent accounts promptly.  Hires, trains, supervises, develops, and mentors property team members.  Qualifications/Skills: 3-5 years of prior property management experience Ability to travel via automobile and airplane for company-required training/business. Intermediate MS Office Word/Excel and computer technology skills Professional demeanor and strong, professional communication and presentation skills  A positive, motivating, and team- oriented attitude. Ability to work with a diverse group of people and customers. Desired Qualifications/Skills: Bachelor’s degree in business or management Background in Accounting/Finance CAM/Licensed Property Manager Yardi experience is a plus. Work Schedule: 9am-6pm, Monday-Friday, with weekends possible if needed to meet business needs. BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.