Operations Manager Salary in Orlando, FL

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! PM Shift OnlySalary: Commensurate with experience The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault, and terminal operations. Maintaining effectiveness and efficiency of route, terminal, and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training, and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts, and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

Are you a Relationship Builder, Service Oriented, Driven? Then guess what….. We are looking for you!!! We are looking for you to help us deliver exceptional experiences as a Sales Manager with TTEC in Orlando, Florida. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. Life at TTEC: As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun. We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back. So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading… As a TTEC Customer Experience Champion, You’ll Enjoy: - Regular schedule Monday to Friday, no weekends shifts - Career-growth and lots of learning opportunities for aspiring minds - Fun, talented and witty teammates - Business casual dress code - Knowledgeable, encouraging, and present leadership - Family-friendly environment - Free-spirited, theme-based employee events - Diverse and community-minded organization - And yes…all the competitive pay including commission, performance incentives, and benefits you’d expect What You’ll be Doing: Manager II As a Sales manager you will lead a sales team by providing guidance, training, mentorship, set sales quotas and goals, creative strategies, analyzing data, and team building activities. As a Sales Manager you will be responsible for the following: Team’s performance, development, mentoring, and coaching to meet and continuously improve both TTEC and client metrics. Focusing on team performance by providing motivation and support that will bring success in attaining targets and goals. Being accountable for meeting all performance indicators/metrics using reporting tools and techniques such as Kronos, empower, monitoring calls, team meetings, and one-on-ones. You must be visible on the floor and available primarily for associates questions, issues, and customer escalations; ensure a quality customer experience on every call, resolution of issues, attendance, reliability, and reduction of attrition. Lead staff in accordance with policies and procedures of TTEC. Supporting the client by meeting /exceed client expectations ensuring billable hours are on track and teams’ attainment of hitting goals. May have additional project and/or initiative work benefiting the entire site. Key Performance Objectives 1. Achieve 100% of assigned goals for team. Actively implement strategies and initiatives to enable the business to achieve its objectives. Communicate the core strategy, goals and targets to the team. Establish metrics for success, set clear daily priorities, and drive the team to meet goals. Understand the key business objectives, timeframes, and requirements associated with each goal. (Strategic planning, project management, results orientation, business acumen, strategic thinking, enthusiasm) 2. Manage day-to-day operations, processes, and reporting. Provide leadership, engagement, performance management, communication and development of staff. Visible on the floor, available for team’s questions, issues. Ensure resolution of issues. Schedule and conduct regular staff and client meetings. Accountable for staff attendance, reliability, schedule adherence, etc. Responsible for staff scheduling to include: work assignments, staff training, breaks, back-up for absent employees, and shift rotations. (Teamwork and collaboration, problem solving, accountability, people skills, results orientation, relationship building) 3. Improve the key success metrics associated with quality and goals. 4. Deliver excellent customer service and communication. Respond to all issues as appropriate. Maintain a positive, respectful and caring attitude. Communicate problems clearly and collaborate with direct reports/stakeholders that issues will be resolved quickly with a minimum of long term impact. Proactively share all issues with managers as needed. Take personal responsibility for problems and solutions. Keep manager apprised of developments that impact the optimal performance, engagement, development, and provide counsel and guidance in employee relations matter. (Communication, helpful, conflict resolution, take ownership, enthusiasm, customer focus) 5. Develop, coach, support, and evaluate the team. Responsible for development of staff. Tracks TTEC University completion rates. Establish realistic team goals and performance objectives. Provide real-time feedback to staff. Hold team accountable for meeting all performance indicators/metrics, using reporting tools and techniques. Provide constant coaching to Manager Is, one-on-one sessions, and design action plans to improve performance. Follow up with action plans and provide career development advice to staff. (Coaching, achievement motivation, influence, communication, mentor, judgment, accountability) 6. Ensure team has tools, systems, and support needed to perform their job. Escalate system level issues to the appropriate systems/IT support/ vendor team. Clearly identify all system level errors including the scope of problems and relative urgency. Provide clear documentation of problems via e-mail or ticketing system to the appropriate team. Ensure that problems have been addressed. (Problem solving, system troubleshooting, communication, reporting, attention to detail) Basic Qualifications Strong understanding of TTEC’s business, core values, and goalsStrong verbal and written communication skillsAbility to lead and partner successfully with staff and chain of commandProficient English, both written and verbalGreat interpersonal skills Open, honest, and empathetic manner when dealing with peopleStrong attention to detail and desire to follow proceduresHigh customer service orientationWorking knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos or ability to learn technology quicklyHigh level of integrity, honesty, and judgmentAbility to manage multiple, complex, on-going tasks and projects Preferred Qualifications Knowledge of call center businessStrong coaching skillsData analysis and reportingAction planningApply Today: 1. Click on the Apply Now button. 2. You’ve applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. 3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you’re a military veteran, active duty guard or reserves, or a military spouse: We value your experience and believe you’re prepared and battlefield-ready in the civilian world to take on TTEC’s most innovative and challenging projects. Your hands-on experience with globalization means you’re prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one’s country, but we hope you’ll find delivering amazing customer experiences to be another purpose worth serving! Career Changers welcome here: Time to change your career? Whether you’ve spent your career on the admin side in receptionist, assistant, or support roles or you’ve been in retail, restaurant or hospitality, we believe you have the skills it takes to join our team of sales and service professionals. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

DESCRIPTIONThis role can be based in any location that is within driving distance of a Customer Experience Operations (CXO) facility or Amazon Corporate building.As the first ever customer facing services program within Amazon, CXO is a growing business unit that provides attended pickup and returns solutions across the US. The CXO portfolio of locations includes but is not limited to spaces inside Whole Foods Markets, stores in select higher education campuses, and retail locations around major metro areas. CXO operates over 300 assisted pickup and returns locations in the United States and has extensive expansion plans for 2023 and beyond. The Operations Support Specialist role is focused on providing our field leaders with new and incredibly fast resolution speeds for scheduling issues. This role will play a critical role in reacting to same-day scheduling issues that create potential for operational closures that can impact customer experience. Our team is focused on streamlining and centralizing repetitive tasks that our field leaders action upon and this role will be a key cog in our commitment to removing such tasks.Key job responsibilitiesA successful Operations Support Specialist will be able to adjust to the following job description and requirements but not limited to the following tasks:- Demonstrate the ability to work independently without continued guidance- Respond to escalations within a timely manner and demonstrate a sense or urgency during tight timelines- Demonstrate knowledge and use of departmental resources, policies and procedures.- Demonstrate clear written and oral communication to teammates, manager, and field operators (customer)- Demonstrate the ability to recognize work related tasks with the greatest importance and prioritize tasks accordingly- Demonstrate the ability to use multiple computer websites/programs to deep dive issues (i.e. scheduling website, slack, excel)- Proactively communicate system and process issues to management- Fulfill all required job functions as detailed belowA day in the lifeRoles within the team will vary and may include some or all duties below.1. Monitor Communication tools for potential scheduling escalations (i.e Slack/Sim)2. Investigate scheduling escalations utilizing a set of process paths to determine which steps (if any) must be taken3. Process paths can include sending communications to employees, posting new shifts, communicating with field managers, etc.4. Provide communications to associates regarding how/when to operate tools5. Follow up on pending and outstanding issues6. Provide teammates with a detail of what outstanding issues still require support7. All other duties as assigned About the teamCXO LTS Team: Our mission is to provide unparalleled support to the field team through our labor, tech-support, and standardization services. We strive to offer all-inclusive solutions, including program development and real time assistance. Our Northstar is ensuring our field leaders can get back the bandwidth to focus on the basics of developing their people and ensuring their sites offer exceptional customer service. Our commitment to this goal drives us to ask the important question of “what’s not working” or “what can work better” and provide the best possible centralized, streamlined, or automated solution.We are open to hiring candidates to work out of one of the following locations:Atlanta, GA, USA | Boston, MA, USA | Los Angeles, CA, USA | New York City, NY, USA | Orlando, FL, USA | Philadelphia, PA, USA | Portland, OR, USA | San Francisco, CA, USA | Seattle, WA, USA | Washington, DC, USABASIC QUALIFICATIONS- High School/GED Degree or above- Proficient user of Microsoft Excel/Word/Outlook- Prior experience with communication tools such as Slack- Prior experience in a fast paced work environment where high performance is expected on short deadlines- Prior experience communicating (verbal and written) with teammates- Prior experience with managing timelinesPREFERRED QUALIFICATIONS- A completed Bachelor’s Degree from an accredited university- 2+ years of leadership experience- 1+ years of prior technical/customer support experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $73,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

The Commercial Construction Project Manager - Orlando, FL will:Establish and maintain working professional relationships with the project design team, company field and office personnel, subcontractors, and vendorsLead the preparation of construction documentsAdminister contracts with owner, subcontractors, and vendorsManage value engineering effortsPrepare and process all paperwork and documents to owner, project design team and subcontractors in a timely and complete mannerEnsure compliance with construction permitsPrepare and maintain project schedule and budgets, communicating changes to project personnel as neededReview, approve, and process draw requests and payments to suppliers and subcontractorsWork with owner in transitioning the project from construction to residential operations.Address all project completion and warranty issues and prepare final close-out documentationManage budget and financial reportingInterpret and analyze reports to ensure adherence to project budget.Manage the Quality Assurance/Quality Control (QA/QC) program.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Commercial Construction Project Manager should have:Bachelor's Degree in Construction Management (strongly preferred)Experience managing commercial projects at least $1 millionKnowledge of construction procedures, building codes, estimating, budgeting, scheduling and safety practicesKnowledge of project management softwareStrong communication skills, both written and verbal

StepStone Hospitality a leading hospitality management company is seeking a dynamic General Manager for the newly renovated Fairfield Inn & Suites by Marriott Orlando International Drive/Convention Center hotel. The General Manager will lead the hotel's day-to-day operations, ensuring optimal financial and revenue performance and continuous improvements in guest satisfaction and associate morale. Collaborating closely with the VP of Operations, VP of Sales and Marketing and the revenue generation team on deploying and executing strategies that drives top line revenues and share performance.The institutionally owned high-quality, world class branded hotel is ideally located adjacent to ICON Park and with its proximity to Orlando Country Convention Center, Lockheed Martin and the newly announced Epic Universal Theme Park Orlando makes it the perfect business and leisure destination.Moreover, the General Manager will oversee a full service Food and Beverage operation, including a newly constructed bar/bistro, catering, and banquets operation that boasts over 3K+ meeting space.The GM is hands-on in managing all staff, from scheduling to training, fostering an exceptional workplace environment, and ensuring adherence to safety and security protocols. Additionally, the GM oversees HR administration, including recruitment, benefits administration, and talent development.Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.Ensure high standards in customer service, including reservations, guest check-in, and check-out, billing, and inquiries.Assists the Operations Manager in supervising and training front desk staff. Maximizes revenue and occupancy.Creates a positive team-oriented environment focused on the guest. Possess the ability to multitask and prioritize.Key Responsibilities:Guest Service: Display an unwavering passion for delivering attentive, courteous, and efficient service, catering to guests' needs before their arrival and throughout their stay.Elevated Guest Satisfaction Standard: Uphold and enforce high standards of customer service, overseeing reservations, guest check-in and check-out processes, billing, and promptly addressing guest inquiries or concerns.Team Support and Development: Collaborate with the Operations Manager to supervise and train the front desk staff, ensuring they possess the skills and knowledge to deliver exceptional service consistently.Revenue Maximization: Employ strategic measures to optimize revenue and occupancy levels, utilizing innovative approaches to enhance profitability while maintaining service excellence.Fostering a Positive Team Environment: Cultivate a positive, team-oriented environment that prioritizes guest satisfaction, encouraging and supporting staff to deliver exceptional service at all times.Effective Multitasking and Prioritization: Demonstrate adeptness in multitasking and effectively prioritizing tasks, ensuring efficient and smooth operations even during peak periods.Preferred Sales Knowledge:Corporate Sales: Experience in selling corporate packages to businesses, including negotiating corporate rates and managing corporate accounts.Group Sales: Demonstrated ability to attract and manage group bookings such as conferences, weddings, and tour groups.Online Travel Agencies (OTAs): Familiarity with managing relationships with OTAs, optimizing listings, and maximizing revenue through online channels.Direct Sales: Proficiency in conducting direct sales efforts targeting individual travelers, including promotional campaigns, loyalty programs, and partnerships.Revenue Management: Understanding of revenue management principles and experience in implementing pricing strategies to optimize revenue per available room (RevPAR).Relationship Management: The ability to build and maintain strong relationships with key stakeholders, such as corporate clients, travel agencies, and local businesses, to drive sales and repeat business in concert with the sales team.HOTEL EXPERIENCE REQUIRED**Minimum four years of hotel executive leadership experience required (GM/AGM/DOS).Thorough understanding of total hotel operations.Ownership skills and excellent communication skills are a must.Prior DOS/Sales experience is preferred.Marriott branded experience preferred.3rd party management/franchise experience preferred.Proven track record of driving NOI results.Demonstrated proficiency in managing to a performance plan (budget/forecast).Demonstrated proficiency in reading and understanding profit and loss statements.Demonstrated proficiency and full understanding of labor management and expense controls.F&B experience is preferred.Hands-on leadership experience is a must.Must be proficient in Microsoft Office products with an emphasis on Excel.Must be able to work AM/PM, weekends and holidays as needed.Must be able to work with and understand financial information and data, and basic arithmetic functions.Proven record of success with Quality Assurance reviews and Guest Satisfaction.EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What you'll do atPosition Summary...What you'll do...This position will oversee patient safety and quality for pharmacy non-store operations, specifically one at Specialty in Orlando, FL. The primary responsibility of this role is to collaborate with various stakeholders within health and wellness, including Compliance, Operations, and Legal, to enhance patient safety and quality of care within the facility.Working closely with Quality Assurance Specialists, you will be involved in investigating patient safety events, identifying root causes, and developing improvement plans.Proficiency in Excel and other Microsoft programs is necessary to analyze trends, data, and provide recommendations to leadership.Manages consistent customer service delivery by performing quality audits; delivering feedback to agents and managers on success areas and improvement opportunities; assessing individual coordinator customer service levels; analyzing key quality drivers; creating and evaluating quality reports; recommending changes to improve quality control processes and customer satisfaction and reporting feedback to management.Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; identifying, developing, and implementing process changes; implementing and evaluating the utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels.Manages the communication of findings to stakeholders and customers by providing documents and work papers; identifying process errors and determining needed fixes; providing recommendations to stakeholders regarding needed training support; updating training documentation; and ensuring recommended solutions are implemented.Manages quality assurance plans and frameworks by collaborating with stakeholders on identified controls; determining the frequency and timing of processes; documenting processes; identifying areas of opportunity in quality assurance plans; and communicating recommendations to leadership.Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.#LI-KLLive our ValuesCulture Champion• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.Servant Leadership• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace ChangeCuriosity & Courage• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.Digital Transformation & Change• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.Deliver for the CustomerCustomer Focus• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.Strategic Thinking• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.Focus on our AssociatesDiversity, Equity & Inclusion• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.Collaboration & Influence• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.Talent Management• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications: Bachelor's degree in Business, Communications, Education, Engineering, or related field and 2 years' experience in training, quality, product development, or related area OR 4 years' experience in training, quality, product development, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Human Resources, Sales, Training and Development, Training and FacilitationMasters: Business AdministrationPrimary Location...2354 COMMERCE PARK DR, ORLANDO, FL 32819-8601, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people."My favorite part of the day is talking with my team while drinking coffee and eating a donut." - Kendell, Project AnalystAll the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Financial benefits including 401(k), stock purchase plans, life insurance and more Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Relocation assistance available where eligible. JOB SUMMARYThe Manager Financial Analysis assists the Market Director of Finance, Field Operations (MDOF) or Director of Finance, Field Operations (DOF) by providing leadership, guidance and support with financial compliance and adherence of the management agreement with the nonprofit property owners' association and the financial and accounting analysis of the on-site ancillary business operations. As a business advisor, the position provides the financial expertise to enable the successful implementation of the annual budgeted goals and delivery of desirable financial results. Perform various financial modeling and analytical requests, and maintain strong internal controls environment, including the compliance to company standards, policies, and Sarbanes-Oxley requirements. Ensuring proper controls are in place to mitigate risks for the organization. Core work activities include, but not limited to business partnering with various stakeholders to meet financial objectives, financial statement review and analysis, and compliance of accounting controls. CANDIDATE PROFILE Education and ExperienceBachelor's degree in Finance or Accounting preferred, or related major; 2-4 years related work experience in finance and accounting; or,High School Diploma/GED and equivalent work experienceCORE WORK ACTIVITIES Accounting, Controls, and Financial Analysis:Supports day to day operations and department objectives including but not limited to, verifying compliance with the Cash Handling policy and Compliance Standards, conducting initial research to assist internal customers and escalates to corporate F&A Leaders as appropriate, identifying and anticipating future business needs, and implementing new processes. Review and analyze financial statements in accordance to Generally Accepted Accounting Principles. Provide guidance and support to accounting services group as appropriate.Research and document variances from actual results compared to budget and previous forecast.Ensure balance sheet accounts are supported by appropriate documentationEnsure tax rates used for sales and use tax are current and proper amounts are collected and/or accrued.Conduct property level self-assessments and assist with internal, tax, and regulatory audits. Identify, develop, communicate, and complete action plans to rectify deficiencies in a timely manner.Provide analysis and analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities.Assist with cash flow and profit forecasts that facilitate timely adjustments to the business by on-site leaders.Prepare data, information, and clear, concise variance explanations demonstrating a thorough understanding of the financial statements to corporate F&A leaders including but not limited to, external audits for annual property owners' association, SOX testing, and Board related materials.Effectively present information and respond to inquiries from various key stakeholders.Managing and Business Partnerships:Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization. Stakeholders include on-site leaders and associates, corporate and regional F&A executives, corporate and regional Resort Operations executives, internal and external auditors, corporate tax, corporate Accounting Shared Services Group, property owners' association Board of Directors, and third-party vendors.Provide financial expertise, analysis and insights that enable our stakeholders to make timely and informed business decisions, optimize business value, and manage financial risk.Champion, drive, and embed finance principles in the Business Unit and ensure its inclusion in the business planning process.Create a positive work environment with collaborative relationships that encourages others and celebrates successes.Provide hands-on, real time, financial analysis expertise to Resort Operations on-site leaders and other key stakeholders.Train non-financial Resort Operations on-site leaders as appropriate to enhance business understanding.Perform reasonable request as assigned.MANAGEMENT COMPETENICES LeadershipAdaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing ExecutionBuilding and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.Building RelationshipsCoworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational CapabilityOrganizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional ExpertiseApplied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.Economics and Accounting - Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial dataAuditing and Reconciliation - The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.General Finance and Accounting - The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.Analysis - The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.Accounting Knowledge - Knowledge of general accounting principles and current company accounting policies and procedures. This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.Accounting and Internal Control Knowledge - Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott International Policies (MIP), and International Standard Operating Procedures (ISOPs).Legal - Ability to read and understand basic contract elements, e.g. royalty fees, management agreement, terms, priorities and profit distribution.Auditing Skills - The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.Payroll Systems - Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.Accounts Payable and Accounts Receivable - Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub ledger reconciliation and controls.Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.Writing - Communicates effectively in writing as appropriate for the needs of the audience. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture Job Requirements #

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Hours: 12 am - 8 am Shift: Tues- Sat or Thurs - Mon As a Manager, Last Mile Operations at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future. What your day-to-day will look like: Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers Develop and mentor staff to reach goals; train staff on company policies and procedures Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues Ensure compliance with corporate warehouse policies, procedures, and programs Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems Use route planning software to build efficient delivery routes Manage the dispatch of contract carriers and resolve issues throughout the day Identify problem areas, including restructuring routes to improve operational efficiencies Train and develop contract carriers, and dispatchers to meet and exceed customer expectations Ensure that all work is completed accurately and within established time frame Ensure photos are taken for every job Allocate and request additional resources as needed What you’ll need to excel: At a minimum, you’ll need: 4 years of related logistics and supervisory experience Experience with Microsoft Office such as Word, Outlook, and Excel. It’d be great if you also have: Bachelor’s degree in business, logistics, or similar Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally Experience mentoring, training, and guiding newer/less-experienced team members Bilingual English/Spanish (read, write, and speak both languages) Strong business acumen with the willingness to act in partnership with management teams In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental, and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program The Community Manager is responsible for the successful day-to-day operations of the community while ensuring company standards are achieved and excellent customer service is delivered. Overview: Regularly inspects the property to ensure company standards are being met and takes appropriate action to establish property compliance with safety, industry, and state/city/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity, and profitability of the property. Gathers, analyzes, and interprets current market and economic trends that may impact the property and implement marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up-to-date and proper information as requested. Manages resident retention ensuring residents are responded to in a timely manner and taking necessary action to address service issues; monitors resident satisfaction.  Oversees requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects, and confirms the status of all vacant units.  Works with Regional Manager on operating income/expense budgets that reflect the owners’ objectives for property operations, cash flow requirements, and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval.  Prepares property operational and financial reports as directed/as needed; reviews monthly income and expense reports and reports on any variance from the budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners’ policy on accounts receivable; collects delinquent accounts promptly.  Hires, trains, supervises, develops, and mentors property team members.  Qualifications/Skills: 3-5 years of prior property management experience Ability to travel via automobile and airplane for company-required training/business. Intermediate MS Office Word/Excel and computer technology skills Professional demeanor and strong, professional communication and presentation skills  A positive, motivating, and team- oriented attitude. Ability to work with a diverse group of people and customers. Desired Qualifications/Skills: Bachelor’s degree in business or management Background in Accounting/Finance CAM/Licensed Property Manager Yardi experience is a plus. Work Schedule: 9am-6pm, Monday-Friday, with weekends possible if needed to meet business needs. BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.