Clinic Director Salary in New Hampshire, USA

Under the supervision of the Site Manager or Associate Director, provides a combination of clinical and administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative and clinical tasks essential to patient care. Role requires management of confidential patient information, rooming patients and doing patient intakes in exam room, scheduling patient appointments at front desk, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, and helping to manage incoming information via phone and fax.Qualifications High school diploma or combination of education and experience required. Prefer 1 year of experience in a medical administrative support position or worked as a medical assistant within a busy medical site or department. Excellent verbal communications skills required for the telephone, interaction with patients and others; strong organizational skills a must.EEO Statement Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.

Mass General Brigham Salem Hospital Psychiatry service includes 120 inpatient beds, child and adult PHPs, Neurodevelopment, IOP, and three very busy outpatient clinics. There is an extensive and full psychiatric service covering all levels of psychiatric care. MGB Salem qualifies for the federally sponsored loan forgiveness programs. MGB Salem Hospital is a member of the Mass General Brigham network that includes MGH, Brigham and Women's, McLean, and other MGB institutions.Under the direction of the Sr. Mental Health Specialist and Nurse Director, the Mental Health Specialist (MHS) performs direct care to patients within the inpatient psychiatric units at MGB Salem Hospital. Responsibilities include providing effective mental health intervention to assigned patients, coordinating individual cases with the multidisciplinary team and the completion of related documentation to promote the recovery of patients. This individual represents Salem Hospital in a professional manner while adhering to and enforcing all Mass General Brigham & Salem Hospital policies and guidelines as well as federal regulations and program requirements.The MHS participates in patient admissions, takes vital signs and meets with patients on a daily basis as assigned by the Registered Nurse, to provide therapeutic and supportive counseling. The MHS may assist patients to meet basic ADL needs. Duties may include providing behavioral interventions to manage patients as needed and demonstrate knowledge and ability to deploy less restrictive alternatives in managing agitated patients. The MHS may participate in patient restraints as directed by a licensed nurse. In addition, the MHS assists with group programming and may act as a group leader, observing and directing group therapy sessions. The MHS also participates in multi-disciplinary treatment team meetings and attends regularly scheduled staff meetings. The MHS performs other related duties as necessary and as directed by a Sr. MHS, Charge Nurse or Nurse Director.Qualifications Required: High School Diploma, G.E.D. or equivalent. Will accept 5+ years of related experience in lieu of high school diploma/G.E.D. Bachelor's degree preferred or actively working towards or completion of a related Bachelor's Degree program in Behavioral Health or Human Services.Requires successful completion of restraint and de-escalation training required within 30 days of hire, and annually. Requires successful completion of AVADE Training.

Mass General Brigham Salem Hospital Psychiatry service includes 120 inpatient beds, child and adult PHPs, Neurodevelopment, IOP, and three very busy outpatient clinics. There is an extensive and full psychiatric service covering all levels of psychiatric care. MGB Salem qualifies for the federally sponsored loan forgiveness programs. MGB Salem Hospital is a member of the Mass General Brigham network that includes MGH, Brigham and Women's, McLean, and other MGB institutions.Under the direction of the Sr. Mental Health Specialist and Nurse Director, the Mental Health Specialist (MHS) performs direct care to patients within the inpatient psychiatric units at MGB Salem Hospital. Responsibilities include providing effective mental health intervention to assigned patients, coordinating individual cases with the multidisciplinary team and the completion of related documentation to promote the recovery of patients. This individual represents Salem Hospital in a professional manner while adhering to and enforcing all Mass General Brigham & Salem Hospital policies and guidelines as well as federal regulations and program requirements.The MHS participates in patient admissions, takes vital signs and meets with patients on a daily basis as assigned by the Registered Nurse, to provide therapeutic and supportive counseling. The MHS may assist patients to meet basic ADL needs. Duties may include providing behavioral interventions to manage patients as needed and demonstrate knowledge and ability to deploy less restrictive alternatives in managing agitated patients. The MHS may participate in patient restraints as directed by a licensed nurse. In addition, the MHS assists with group programming and may act as a group leader, observing and directing group therapy sessions. The MHS also participates in multi-disciplinary treatment team meetings and attends regularly scheduled staff meetings. The MHS performs other related duties as necessary and as directed by a Sr. MHS, Charge Nurse or Nurse Director.Qualifications Required: High School Diploma, G.E.D. or equivalent. Will accept 5+ years of related experience in lieu of high school diploma/G.E.D. Bachelor's degree preferred or actively working towards or completion of a related Bachelor's Degree program in Behavioral Health or Human Services.Requires successful completion of restraint and de-escalation training required within 30 days of hire, and annually. Requires successful completion of AVADE Training.

Mass General Brigham Salem Hospital Psychiatry service includes 120 inpatient beds, child and adult PHPs, Neurodevelopment, IOP, and three very busy outpatient clinics. There is an extensive and full psychiatric service covering all levels of psychiatric care. MGB Salem qualifies for the federally sponsored loan forgiveness programs. MGB Salem Hospital is a member of the Mass General Brigham network that includes MGH, Brigham and Women's, McLean, and other MGB institutions.Under the direction of the Sr. Mental Health Specialist and Nurse Director, the Mental Health Specialist (MHS) performs direct care to patients within the inpatient psychiatric units at MGB Salem Hospital. Responsibilities include providing effective mental health intervention to assigned patients, coordinating individual cases with the multidisciplinary team and the completion of related documentation to promote the recovery of patients. This individual represents Salem Hospital in a professional manner while adhering to and enforcing all Mass General Brigham & Salem Hospital policies and guidelines as well as federal regulations and program requirements.The MHS participates in patient admissions, takes vital signs and meets with patients on a daily basis as assigned by the Registered Nurse, to provide therapeutic and supportive counseling. The MHS may assist patients to meet basic ADL needs. Duties may include providing behavioral interventions to manage patients as needed and demonstrate knowledge and ability to deploy less restrictive alternatives in managing agitated patients. The MHS may participate in patient restraints as directed by a licensed nurse. In addition, the MHS assists with group programming and may act as a group leader, observing and directing group therapy sessions. The MHS also participates in multi-disciplinary treatment team meetings and attends regularly scheduled staff meetings. The MHS performs other related duties as necessary and as directed by a Sr. MHS, Charge Nurse or Nurse Director.Qualifications Required: High School Diploma, G.E.D. or equivalent. Will accept 5+ years of related experience in lieu of high school diploma/G.E.D. Bachelor's degree preferred or actively working towards or completion of a related Bachelor's Degree program in Behavioral Health or Human Services.Requires successful completion of restraint and de-escalation training required within 30 days of hire, and annually. Requires successful completion of AVADE Training.

Mass General Brigham Salem Hospital Psychiatry service includes 120 inpatient beds, child and adult PHPs, Neurodevelopment, IOP, and three very busy outpatient clinics. There is an extensive and full psychiatric service covering all levels of psychiatric care. MGB Salem qualifies for the federally sponsored loan forgiveness programs. MGB Salem Hospital is a member of the Mass General Brigham network that includes MGH, Brigham and Women's, McLean, and other MGB institutions.Under the direction of the Sr. Mental Health Specialist and Nurse Director, the Mental Health Specialist (MHS) performs direct care to patients within the inpatient psychiatric units at MGB Salem Hospital. Responsibilities include providing effective mental health intervention to assigned patients, coordinating individual cases with the multidisciplinary team and the completion of related documentation to promote the recovery of patients. This individual represents Salem Hospital in a professional manner while adhering to and enforcing all Mass General Brigham & Salem Hospital policies and guidelines as well as federal regulations and program requirements.The MHS participates in patient admissions, takes vital signs and meets with patients on a daily basis as assigned by the Registered Nurse, to provide therapeutic and supportive counseling. The MHS may assist patients to meet basic ADL needs. Duties may include providing behavioral interventions to manage patients as needed and demonstrate knowledge and ability to deploy less restrictive alternatives in managing agitated patients. The MHS may participate in patient restraints as directed by a licensed nurse. In addition, the MHS assists with group programming and may act as a group leader, observing and directing group therapy sessions. The MHS also participates in multi-disciplinary treatment team meetings and attends regularly scheduled staff meetings. The MHS performs other related duties as necessary and as directed by a Sr. MHS, Charge Nurse or Nurse Director.Qualifications Required: High School Diploma, G.E.D. or equivalent. Will accept 5+ years of related experience in lieu of high school diploma/G.E.D. Bachelor's degree preferred or actively working towards or completion of a related Bachelor's Degree program in Behavioral Health or Human Services.Requires successful completion of restraint and de-escalation training required within 30 days of hire, and annually. Requires successful completion of AVADE Training.

Looking for a way to make an impact and help people?Join PacificSource and help our members access quality, affordable care!PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.Responsible for successful execution, coordination and support of PacificSource's clinical/quality improvement initiatives, across all lines of business. Key areas of focus include oversight and management of provider clinical engagement and performance on patient populations. This is done through collaborating with targeted provider groups to guide and develop practice specific strategies designed to optimize clinical quality outcomes, risk assessment performance, and clinical outcomes via care management and cost containment. Work directly with internal PacificSource departments to build/strengthen relationships with strategic provider partners; ensure effective education, analyze and generate specific clinical reports and proactively identify clinical improvement opportunities that support PacificSource's strategic goals. Assist with the development and execution of region specific strategies and practice coaching.Essential Responsibilities:Assist with the development and execution of enterprise wide provider campaigns focused on improving clinically oriented improvement and outcomes. (HEDIS, CAHPS/HOS scores and other identified quality improvement measures).Provide ongoing training, coaching and high-touch support to network providers and clinic staff toward the development and implementation of improvement initiatives (clinical quality, member experience, clinical workflows, and documentation/coding practices) within their own practices.Establish credible, consultative relationships with network physicians and clinic staff as a subject matter expert on clinical quality improvement measures and risk assessment including the technical reporting and documentation requirements NCQA (HEDIS and CAHPS), risk adjustment.Collaborate with multiple departments (Risk Assessment, Care Management, Utilization Management, Pharmacy, and Medical Directors) to develop and deploy aligned quality performance programs to drive member care outcomes and improved provider satisfaction.Maintain a detailed understanding of all shared data elements (clinical outcomes, ICD-10 coding, and documentation) and the systems necessary to support actionable interventions.Support internal initiatives to improve the collection and reporting of supplemental HEDIS data as related to provider populations.Evaluate quality programs, initiatives and interventions utilizing multiple data sources to determine the effectiveness of activities and make recommendations to improve outcomes for CMS Stars, NCQA, QIM (HEDIS, CAHPS).Lead internal/external cross functional teams with regional focus to develop and deploy annual improvement plans with performance metrics, monitor risk, deploy mitigation strategies and elevate to joint operating committees as needed.Support all clinical and quality dyads with provider payer partnerships to optimize engagement, drive performance and improve provider/member experience in service to growth strategy.Supporting Responsibilities:Represent Quality Improvement internal committees and workgroups.Meet department and company performance and attendance expectations.Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.Perform other duties as assigned.Work Experience: Minimum of 5 years of experience in the healthcare industry. Health care clinic experience required. Operational leadership or clinic manager preferred and/or other Population Health Program implementation experience.Education, Certificates, Licenses: Bachelor degree in healthcare administration or similar field is required or equivalent work experience. Master's degree and/or Clinical license preferred.Knowledge: Knowledge/experience with quality improvement initiatives in the clinic setting including clinical quality outcomes and patient experience. Knowledge of national and state quality measures such as CMS Stars, NCQA, HEDIS, CAHPS/HOS required. Strong computer skills using Word, Excel, and PowerPoint. Experience with medical billing, claims processing systems, data analytics, and health care information strongly preferred. Knowledge and experience implementing continuous improvement efforts or LEAN concepts strongly preferred. Must have strong analytical, influencing, and problem solving skills. Understanding of quality initiatives, evidence based medicine and care coordination required. Demonstrated ability to effectively communicate with all levels of a staff and management including executive leaders. Proven ability to learn new healthcare information systems and work with multiple business systems. Must be self-motivated, organized, and detailed oriented.Competencies:Building TrustBuilding Customer LoyaltyFacilitating ChangeDriving for ResultsBuilding Strategic Work RelationshipsLeveraging DiversityDecision MakingBuilding a Successful TeamAligning Performance for SuccessContinuous ImprovementEnvironment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 25-50% of the time.Skills:Accountability, Communication, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, TeamworkOur ValuesWe live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:We are committed to doing the right thing.We are one team working toward a common goal.We are each responsible for customer service.We practice open communication at all levels of the company to foster individual, team and company growth.We actively participate in efforts to improve our many communities-internally and externally.We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.We encourage creativity, innovation, and the pursuit of excellence.Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

The Administrative Site Lead insures a efficiently operating clinic site and is principally responsible for managing phones, registration, and a small administrative staff team, etc. Patient centered care drives the value of excellent "customer service" and optimal relations with all stakeholders. The Administrative Site Lead will manage a small clinic location, with room to grow - managing a staff of 2-3 individuals. Starting off, this clinic location will not offer every NAL service. Nystrom & Associates, Ltd. is an agency consisting of a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Reports to: Administrative Site Manager and Clinical Site Director Type: Exempt Rationale: The Administrative Site Lead works alongside the Administrative Site Manager to ensure a smooth, orderly, and efficient operation of all programs available to their assigned location, and is principally responsible for managing Administrative Staff, managing phones, patient check-ins and scheduling, adherence to company policies, procedures, and partnerships, and thorough follow-up with referral sources to systemically facilitate cohesive patient care. Patient-centered care drives the value of excellent "customer service" and optimal relations with all stakeholders. Job Duties: 1. Leadership: a. Partner with the Administrative Site Manager to provide supervision and direction to administrative staff b. Identify training needs, provide coaching, address performance concerns promptly, and conduct annual performance reviews c. Manage administrative staff schedules, timecards, and time off requests, ensuring coverage during absences d. Manage onboarding of new administrative staff through interviews, orientation, and training e. Lead recurring trainings and meetings f. Regularly participate in front office responsibilities by checking in patients, answering phones, and covering shifts as needed 2. Building Maintenance: a. Responsible for keeping office space, furniture, and equipment clean and orderly b. Collaborate with janitorial/building management as needed c. Monitor office supply inventory levels and maintain a cost-effective strategy when submitting supply orders 3. Patient Care: a. Address patient inquiries and concerns with empathy and professionalism b. Deliver exceptional care in every patient interaction 4. Clinical Staff: a. Provide orientation for onboarding clinical staff and participate in interviews as requested b. Partner with Clinic Site Director and Operations leadership team on clinical staff performance c. Partner with Clinic Site Director to review schedule analysis and maintain schedules 5. Miscellaneous: a. Quickly gain an understanding of the organization's culture, build on its strengths, and reinforce core values b. Instill a sense of professionalism, excellence, and clear operating philosophies at all Nystrom locations c. Maintain thorough understanding of company operations and partnerships d. Ensures clinic location compliance with regulatory requirements e. Manage medication samples per Sample Medication Policy & Procedure f. Follow clinic policies, procedures, and management directives g. Create and distribute memos promptly h. Assist with Marketing events and initiatives as requested i. Plan and coordinate staff meetings j. Attend program meetings and trainings as directed k. Other duties as assigned Qualifications: 1. Highschool diploma or equivalent 2. Bachelor's degree preferred 3. Experience working in health care facilities and an interest in behavioral health is strongly preferred 4. Supervisory experience 5. Positive attitude and growth mindset 6. Comfortable working a fast-paced environment that is subject to ambiguity and change 7. Excellent organizational skills and ability to work autonomously while managing concurrent deadlines 8. Proficiency in technology and computer use including Microsoft Office Suite 9. Strong communication and interpersonal skills, both written and verbal 10. Ability to manage stress while navigating difficult situations 11. Keep all business information strictly confidential 12. Proficiency in technology and computer use including Microsoft Office Suite 13. Ability to work on site 40 office hours per week, Monday through Friday 14. Commitment to position for minimum of 2 years It is clearly understood that all names and materials seen in this position are strictly and highly confidential due to state and federal regulations on patient privacy. Compliance of all HIPAA related regulations will be strictly enforced by Management.

Department: Clinic Reports to: Director of Nursing Pay Status: Hourly Location: 45 High Street The Job: Do you want to make sustainable change in our community? Harbor Care is seeking a talented and committed Certified Medical Assistant to help further our mission. About Harbor Care: Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcare, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives. Benefits: At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle lifes challenges. About Harbor Care Health and Wellness Center (HCHWC): HCHWC is an innovative federally-qualified health center that provides housing and healthcare, including behavioral health, to homeless and low-income members of our community. Our Mission: Our mission is to provide vital services, including housing and healthcare to all in our communities needing assistance. Our Vision: Our vision is one where everyone gets to live safe, stable, and healthy lives, filled with purpose, respect, and dignity.