Associate Specialist Salary in Cincinnati, OH

CAREERS THAT CHANGE LIVESThe Associate Sales Representative (ASR) will partner with the field sales and clinical teams and act as a resource in markets to cover cases, lead in-service activities, and support expansion and growth within our business. The ASR will be assigned to individual Regions, will report directly to the Region manager and will have individual quota responsibility and at times, support business initiatives in tandem with assigned Market Representatives.Additionally, the ASR may be required to work outside primary territory assignments as required by business condition and travel will be a consideration at varied times throughout the fiscal year. MEDICAL SURGICAL BUSINESS DESCRIPTIONMedical Surgical is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. From advanced energy-based surgical devices to decades of experience across areas of respiratory care, we offer unmatched clinical and economic value through our range of market-leading brands. Our trusted technologies deliver performance and inspire confidence through a comprehensive approach that takes every element of a patient's health into careful consideration.ADVANCED SURGICAL INSTRUMENTS sets the standard for Minimally Invasive Surgery (MIS) by creating innovative surgical products and services that focus on obesity and diseases and conditions of the gastrointestinal tract, lung, abdominal wall, pelvic region, and the head and neck.Click here to learn more about our products and solutions.A DAY IN THE LIFEResponsibilities may include the following and other duties may be assigned:Works under direction of the Regional Manager and in tandem with the M arket Representatives .Support the Market sales team to enable more selling time for both themselves, the Therapy Specialists and Market Sellers. Specifically, three key areas of focus: Covers cases for Sales Representatives and provides sales support within key customer based within the Market. Ensure new technology is introduced, when appropriate and help drive satisfaction and loyalty to our technology. Assist / Lead all in-service activities relative to disposable and/or hardware within key customer based. Install any necessary equipment/hardware and perform functional/safety tests and/or introduction or collaboration necessary with the Bio-Med team. Drive expansion of new purchases of ASI products with the territory, coordinate and collaborate across the Market as needed. Focus on customer satisfaction as a high priority. Provide technical information to surgeons and staff consistent with product user manuals and instructions for use. When and where appropriate, support out of town conversions by travel to site to perform activities deemed critical by conversion site lead up to by not limited to: Case coverage Product introduction/demo to staff and Clinicians Inventory balancing exerci ses at both the site and/or warehouse le vel MUST HAVE - MINIMUM REQUIREMENTS Bachelor's degree required 0 years of sales experience required with an introductory knowledge of company products & services NICE TO HAVE 1-3 years previous field sales experience Prior medical device, business to business or pharmaceutical sales experience highly preferred. Knowledge of sales techniques typically gained through education and / or on the job learning. Introductory knowledge of company products and services. Demonstrable, consistent success in previous roles indicated by high level of sales performance Understanding of vendor, distributor, hospital supply chain management. Excellent written, verbal skills; ability to develop and present complex business reviews/presentations. Demonstrated proficiency with Microsoft Office software. Ability to effectively navigate through databases and retrieve information electronically. Ability to quickly learn new programs and systems. Willingness to travel to support conversions for extended periods of time. Strong customer focus in delivering sales and building relationships Must possess strong organizational skills and the ability to successfully handle multiple priorities. Hardworking driven individual with effective persuasion skills PHYSICAL JOB REQUIREMENTSThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.Travel is required (up to 90%). Must be able to drive approximately 85% of the time within assigned territory and may require overnight travel. Ability to drive over four hours consecutively. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.ABOUT MEDTRONICTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.EEO STATEMENTIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employeesA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.SIP Eligible: In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.Disclaimer: The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.#MDTSurgicaljobs

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment. This position will serve as an ambassador of care for patients both before and after a patient visit. The position will work as a resource to help support clinics and providers. The expectation from this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic.Minimum Required: High School Diploma or GED. Preferred: Associates Degree. | Minimum Required: 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience. Required Skills and Knowledge: Excellent customer service skills. Ability to multitask and work independently. Excellent interpersonal skills. Ability to train others as needed.PATIENT POPULATION - (CLINICAL ONLY) Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Administration: Answer telephone and direct to correct person if needed. Manage Outlook Calendar for providers within the clinic Communicate with patients via phone and in person regarding scheduling related matters. Manage office incoming mail Prepare charts/Obtain records for upcoming clinic Prepare FMLA/Disability paperwork per provider direction. Point of contact for ordering supplies and inventory control within the clinic. Training of new employees/internal transfers when needed. Scheduling: Schedule and coordinate patient services; this includes appointments, surgeries, tests, and other procedures as needed. Manage O.R. block time with providers Outlook calendar if applicable based on department guidelines. Conduct pre-visit screenings. Document and communicate cancellations and time changes Help review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified. Liaison between staff and procedural areas for scheduling needs. Data Management: Assist providers in documenting notes, in doing orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR). All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign off on as appropriate. Maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed. Track, obtain, and follow up on any documentation that is missing information or requires additional signatures. Performs audits on patient records/registration for insurance billing and compliance. Pre-Visit Planning, Preparation, and Registration: Verify complete and accurate patient information during registration as well as collect co-pay. Relay exam preparation instructions as needed. Place reminder calls for already scheduled patients and note any cancellations to open up additional clinic spots for incoming requests. Create EPIC accounts for patients. Complete any required documentation. Perform pre-authorizations and pre-certifications when needed. Registration, pre-registration, greeting, and sign in of patients. Other Duties as assignedPATIENT POPULATION - (CLINICAL ONLY) Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Administration: Answer telephone and direct to correct person if needed. Manage Outlook Calendar for providers within the clinic Communicate with patients via phone and in person regarding scheduling related matters. Manage office incoming mail Prepare charts/Obtain records for upcoming clinic Prepare FMLA/Disability paperwork per provider direction. Point of contact for ordering supplies and inventory control within the clinic. Training of new employees/internal transfers when needed. Scheduling: Schedule and coordinate patient services; this includes appointments, surgeries, tests, and other procedures as needed. Manage O.R. block time with providers Outlook calendar if applicable based on department guidelines. Conduct pre-visit screenings. Document and communicate cancellations and time changes Help review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified. Liaison between staff and procedural areas for scheduling needs. Data Management: Assist providers in documenting notes, in doing orders, and prescriptions by setting up the provider in the Electronic Medical Record (EMR). All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign off on as appropriate. Maintain the system to track forms for patients, date the forms upon arrival, and pull forms as needed. Track, obtain, and follow up on any documentation that is missing information or requires additional signatures. Performs audits on patient records/registration for insurance billing and compliance. Pre-Visit Planning, Preparation, and Registration: Verify complete and accurate patient information during registration as well as collect co-pay. Relay exam preparation instructions as needed. Place reminder calls for already scheduled patients and note any cancellations to open up additional clinic spots for incoming requests. Create EPIC accounts for patients. Complete any required documentation. Perform pre-authorizations and pre-certifications when needed. Registration, pre-registration, greeting, and sign in of patients. Other Duties as assigned

Location: The Drake CenterDepartment: Bridgeway PointeHours: Part-timeShift: Varies At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsible for planning and implementing various resident activities and leisure services. Screen residents for activity preferences on admission and routinely after admission. Develops individual Edufit activity/fitness programs. Completes all necessary documentation, establishes, follows, and updates Service Plans on a routine basis utilizing an interdisciplinary team approach. Demonstrate behaviors reflective of the mission and core values of Bridgeway Pointe as well as those specific to required competencies for successful job performance.Minimum Required: High School/GED. | Completion of 70-hour activities training course preferred. Minimum of two years in activity programming for adult/older adults in long-term care or a related field preferred. Demonstrates knowledge of the growth and development needs of adult/older adult populations. Experience in a nursing home and/or assisted living facility is preferred. REQUIRED SKILLS AND KNOWLEDGE:• Time management• Organization • Creativity• Basic computer/technology skills (word, excel, Internet based apps).Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment.PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Demonstrates and reinforces the behaviors reflective of the mission and core values of UC Health in self and others. These behaviors are incorporated into the job responsibilities and job performance expectations/standards for all UC Health employees and delineated within the following five core value/competency domains: Customer Service Displays sensitivity to all customers, including: patients, residents, coworkers and visitors as evidenced by offering assistance to make them more comfortable. Examples include: placing the telephone and call light within reach, adjusting bed linens to be more comfortable, reviewing their schedule for the day with them to help them prepare for the activities, providing directions, helping to carry their tray in the cafeteria, holding elevator doors and providing prompt and courteous responses to questions. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?" Professional Growth Continuous Quality Improvement Innovation Efficient Resource Management Team Work: Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Confidentiality: Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health. Age Related Competency: Demonstrates behaviors and communication styles consistent with the age-related needs of client populations served by UC Health. Safety: Actively demonstrates support of a safe environment for patients, families, visitors, and co-workers. Infection control: Adheres to all UC Health infection control and employee health policies and proceduresPATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Demonstrates and reinforces the behaviors reflective of the mission and core values of UC Health in self and others. These behaviors are incorporated into the job responsibilities and job performance expectations/standards for all UC Health employees and delineated within the following five core value/competency domains: Customer Service Displays sensitivity to all customers, including: patients, residents, coworkers and visitors as evidenced by offering assistance to make them more comfortable. Examples include: placing the telephone and call light within reach, adjusting bed linens to be more comfortable, reviewing their schedule for the day with them to help them prepare for the activities, providing directions, helping to carry their tray in the cafeteria, holding elevator doors and providing prompt and courteous responses to questions. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?" Professional Growth Continuous Quality Improvement Innovation Efficient Resource Management Team Work: Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Confidentiality: Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health. Age Related Competency: Demonstrates behaviors and communication styles consistent with the age-related needs of client populations served by UC Health. Safety: Actively demonstrates support of a safe environment for patients, families, visitors, and co-workers. Infection control: Adheres to all UC Health infection control and employee health policies and procedures

Facilities Compliance Specialist, First Shift, Plant Operations UC Health is hiring a full-time Facilities Compliance Specialist for the Plant Operations department for the first shift at University of Cincinnati Medical Center. The Plant Operations Department will support the Medical Centers and deliver high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.Education and Experience Requirements: Associates Degree required; Bachelor's degree preferred. 6-10 years equivalent experience required; 11-15 preferred. Ensure regulatory compliance by keeping up to date of codes and standards and verify compliance of all Joint commission related documents at all facilities owned and operated by UC Health. May develop knowledge related to NFPA, AAMI, ASHRAE, CMS, and/or HIPAA standards through training and literature. Ensure regulatory compliance; training; and documentation for the joint commission environment of care standards and CMS by meeting NFPA; AAMI; ASHRAE; and/or HIPPA regulations. Provide technical support and expertise to all facilities owned and operated by CCHMC in Construction, Plumbing, Electrical, and HVAC. Ensure regulatory compliance, training, and documentation for the joint commission environment of care standards and CMS by meeting NFPA, AAMI, ASHRAE, and/or HIPPA regulations. Provide technical support and expertise to all facilities owned and operated by UC Health in Construction, Plumbing, Electrical, and HVAC. May acquire and interpret maintenance data to determine operational status of plant equipment and systems at all UC Health sites. Experience within a healthcare environment. TJC/CMS experience and other regulatory standards. Strong written skills, organizational and presentation skills. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment.Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.Job Responsibilities As a Facilities Compliance Specialist in a large healthcare system, you will play a crucial role in ensuring safety and compliance of our facilities with various regulatory bodies, including The Joint Commission, NFPA, OSHA, ADA, and CMS. The primary responsibility of this position is to help maintain a safe environment and to ensure constant state of compliance with regulatory requirements. This may involve daily inspections, coordination of fire safety measures, overseeing documentation compliance, and contributing to the overall safety and well-being of patients, visitors, and employees. Actively participate in inspections and surveys when The Joint Commission, ODH, State Fire Marshal, or other regulatory agencies are onsite. Perform regular reviews of Environment of Care (EC) and Life Safety (LS) documentation for the healthcare system. Independently Analyze and interpret regulations from The Joint Commission, NFPA, OSHA, ADA, EPA, and CMS to ensure regulatory compliance. Assist with the System EOC Committee- participate in monthly meetings, provide updates on compliance status for all sites, assist with annual revisions of EOC Management plans and Annual Evaluations. Create, revise, and implement policies and SOPs relating to facility compliance. Serve as an institutional content area expert in assigned program area related to facilities compliance/oversight. Serve as key resource in the development, oversight, management, and record keeping aspects of assigned program area. Conduct daily rounds and inspections of hospital departments to ensure a safe environment for patients, visitors, and employees. Identify and address potential safety hazards and compliance issues. Lead and coordinate fire extinguisher inspections. Organize and oversee fire drills, ensuring proper execution and documentation. Train and educate leaders to ensure proper implementation of interim life safety measures (ILSM). May be called upon to provide key input, based on knowledge, experience and expertise, on institutional initiatives and programs at the direction of leadership, to ensure compliance with applicable regulations/codes, and UC Health policies, principles, ethical standards, and procedures. May acquire and interpret maintenance data to determine operational status of plant equipment and systems at all UC Health sites. Other Responsibilities as Required Job Responsibilities As a Facilities Compliance Specialist in a large healthcare system, you will play a crucial role in ensuring safety and compliance of our facilities with various regulatory bodies, including The Joint Commission, NFPA, OSHA, ADA, and CMS. The primary responsibility of this position is to help maintain a safe environment and to ensure constant state of compliance with regulatory requirements. This may involve daily inspections, coordination of fire safety measures, overseeing documentation compliance, and contributing to the overall safety and well-being of patients, visitors, and employees. Actively participate in inspections and surveys when The Joint Commission, ODH, State Fire Marshal, or other regulatory agencies are onsite. Perform regular reviews of Environment of Care (EC) and Life Safety (LS) documentation for the healthcare system. Independently Analyze and interpret regulations from The Joint Commission, NFPA, OSHA, ADA, EPA, and CMS to ensure regulatory compliance. Assist with the System EOC Committee- participate in monthly meetings, provide updates on compliance status for all sites, assist with annual revisions of EOC Management plans and Annual Evaluations. Create, revise, and implement policies and SOPs relating to facility compliance. Serve as an institutional content area expert in assigned program area related to facilities compliance/oversight. Serve as key resource in the development, oversight, management, and record keeping aspects of assigned program area. Conduct daily rounds and inspections of hospital departments to ensure a safe environment for patients, visitors, and employees. Identify and address potential safety hazards and compliance issues. Lead and coordinate fire extinguisher inspections. Organize and oversee fire drills, ensuring proper execution and documentation. Train and educate leaders to ensure proper implementation of interim life safety measures (ILSM). May be called upon to provide key input, based on knowledge, experience and expertise, on institutional initiatives and programs at the direction of leadership, to ensure compliance with applicable regulations/codes, and UC Health policies, principles, ethical standards, and procedures. May acquire and interpret maintenance data to determine operational status of plant equipment and systems at all UC Health sites. Other Responsibilities as Required

** We are interviewing candidates at these levels based on experience determined by the manager through the interview process.** Welcome to Western & Southern Financial Group - Our focus on creating value for our customers through everything we do is foundational to who we are. We provide meaningful and challenging work for our associates, a key facet of our incredible culture that helps make Western & Southern a career destination.135 years of operating historyBorn as a modest, door-to-door life insurance business and built to last foreverRanked 372 on Fortune 500Award winning Talent Development TeamTop 10 for Top Spouse Employer and Military Friendly Employer in 2023We consider Cincinnati the best place to live, work and celebrate life - that is why we are committed to doing good for our communityOur CultureWe are building our company to thrive and provide value to our customers, business partners and associates over the long term. To accomplish this, we look for professionals who embody our culture of integrity, top-notch performance, collaboration and teamwork. We are committed to hiring and developing associates who are driven to excel, have a strong work ethic and use astute, fact-based and ethical judgment in decision-making.A Day in the LifeThe Sales Operations Support Specialist is a centralized support point of contact for financial service professionals. This position is responsible for providing product, process, and procedural support via telephone, chat, and email. Skill sets served include but are not limited to customer service skills, previous experience in the financial services industry, or prior contact center experience. If you have a passion for problem solving and helping others, this is the perfect opportunity for a highly rewarding career. Duties and Responsibilitiesinbound telephone interactions from financial producerssales and product support for Life, Annuity, and Investment productsas liaison between producers and back office operationsuser support for sales systems and applicationsto producer requests for marketing materials and inquiriesTo view the full job description please visit: https://careers-westernsouthern.icims.com/jobs/21209/sales-operation-support-specialist/job 'Premier Benefits to Support YOU' Comprehensive benefits including medical, dental, vision, prescription, pet insurance, life insurance, disability, Fertility, maternity/caregiver & parental leave, and more!Retirement solution with our 401(k) savings AND pension plan!Paid time off that increases with tenure.Reimbursementaffordable parkingCafeteria and fitness center (including sports leagues)Registered NurseCoaching/Mentoringdevelopment plans and career pathingLearn more about who we are visit; www.westernsouthern.com/careers/home-office-careers.

Location: The Drake Center Department: Bridgeway Pointe Hours: 20 Hours Shift: PRN At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsible for planning and implementing various resident activities and leisure services. Screen residents for activity preferences on admission and routinely after admission. Develops individual Edufit activity/fitness programs. Completes all necessary documentation, establishes, follows, and updates Service Plans on a routine basis utilizing an interdisciplinary team approach. Demonstrate behaviors reflective of the mission and core values of Bridgeway Pointe as well as those specific to required competencies for successful job performance.Minimum Required: High School/GED. | Completion of 70-hour activities training course preferred. Minimum of two years in activity programming for adult/older adults in long-term care or a related field preferred. Demonstrates knowledge of the growth and development needs of adult/older adult populations. Experience in a nursing home and/or assisted living facility is preferred. REQUIRED SKILLS AND KNOWLEDGE:• Time management• Organization • Creativity• Basic computer/technology skills (word, excel, Internet based apps). Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment.PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Demonstrates and reinforces the behaviors reflective of the mission and core values of UC Health in self and others. These behaviors are incorporated into the job responsibilities and job performance expectations/standards for all UC Health employees and delineated within the following five core value/competency domains: Customer Service Displays sensitivity to all customers, including: patients, residents, coworkers and visitors as evidenced by offering assistance to make them more comfortable. Examples include: placing the telephone and call light within reach, adjusting bed linens to be more comfortable, reviewing their schedule for the day with them to help them prepare for the activities, providing directions, helping to carry their tray in the cafeteria, holding elevator doors and providing prompt and courteous responses to questions. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?" Professional Growth Continuous Quality Improvement Innovation Efficient Resource Management Team Work: Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Confidentiality: Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health. Age Related Competency: Demonstrates behaviors and communication styles consistent with the age-related needs of client populations served by UC Health. Safety: Actively demonstrates support of a safe environment for patients, families, visitors, and co-workers. Infection control: Adheres to all UC Health infection control and employee health policies and proceduresPATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Demonstrates and reinforces the behaviors reflective of the mission and core values of UC Health in self and others. These behaviors are incorporated into the job responsibilities and job performance expectations/standards for all UC Health employees and delineated within the following five core value/competency domains: Customer Service Displays sensitivity to all customers, including: patients, residents, coworkers and visitors as evidenced by offering assistance to make them more comfortable. Examples include: placing the telephone and call light within reach, adjusting bed linens to be more comfortable, reviewing their schedule for the day with them to help them prepare for the activities, providing directions, helping to carry their tray in the cafeteria, holding elevator doors and providing prompt and courteous responses to questions. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?" Professional Growth Continuous Quality Improvement Innovation Efficient Resource Management Team Work: Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Confidentiality: Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health. Age Related Competency: Demonstrates behaviors and communication styles consistent with the age-related needs of client populations served by UC Health. Safety: Actively demonstrates support of a safe environment for patients, families, visitors, and co-workers. Infection control: Adheres to all UC Health infection control and employee health policies and procedures

UC Health is hiring a full time, hybrid Payroll Specialist. The Specialist will process accurately and timely the payroll for all UC Health payroll entities in accordance with UC Health policies and procedures. About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.Minimum Required: High School Diploma or GED Associate's Degree Preferred, Payroll processing and/or Accounting courses preferred Minimum Required: 1 - 2 Years equivalent experience Preferred: 3 - 5 Years equivalent experience Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment.Process the bi-weekly payroll for all UC Health entities in the Oracle system: Create and balance time record batches Gross to Net payroll calculation for bi-weekly payrolls with a high volume of employees Process payroll via automated payroll system. Able to calculate gross to net payments manually when needed Review and process payroll adjustments Print checks Transmit positive pay file Prepare ACH/direct deposit returns, stop payments, voids, 5/3 Direct exceptions, and overpayment collections Audit and process garnishment interim reports Complete Payroll Audits: Audit associate local tax withholdings to ensure compliance with local tax regulations Audit associate payroll tax withholding changes and obtain proper documentation for withholdings as needed Process Time Records within API Healthcare Solutions time and attendance system (API): Assist managers and associates with questions regarding API Audit and validate time records Monitor daily download information. Troubleshoot and correct issues with downloads Resource to Other Areas of Payroll Processing: Assist supervisor and associates in the resolution of payroll issues Process the bi-weekly payroll for all UC Health entities in the Oracle system: Create and balance time record batches Gross to Net payroll calculation for bi-weekly payrolls with a high volume of employees Process payroll via automated payroll system. Able to calculate gross to net payments manually when needed Review and process payroll adjustments Print checks Transmit positive pay file Prepare ACH/direct deposit returns, stop payments, voids, 5/3 Direct exceptions, and overpayment collections Audit and process garnishment interim reports Complete Payroll Audits: Audit associate local tax withholdings to ensure compliance with local tax regulations Audit associate payroll tax withholding changes and obtain proper documentation for withholdings as needed Process Time Records within API Healthcare Solutions time and attendance system (API): Assist managers and associates with questions regarding API Audit and validate time records Monitor daily download information. Troubleshoot and correct issues with downloads Resource to Other Areas of Payroll Processing: Assist supervisor and associates in the resolution of payroll issues

Location: The Drake CenterDepartment: Bridgeway PointeHours: Full-timeShift: First At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsible for planning and implementing various resident activities and leisure services. Screen residents for activity preferences on admission and routinely after admission. Develops individual Edufit activity/fitness programs. Completes all necessary documentation, establishes, follows, and updates Service Plans on a routine basis utilizing an interdisciplinary team approach. Demonstrate behaviors reflective of the mission and core values of Bridgeway Pointe as well as those specific to required competencies for successful job performance.Minimum Required: High School/GED. | Completion of 70-hour activities training course preferred. Minimum of two years in activity programming for adult/older adults in long-term care or a related field preferred. Demonstrates knowledge of the growth and development needs of adult/older adult populations. Experience in a nursing home and/or assisted living facility is preferred. REQUIRED SKILLS AND KNOWLEDGE:• Time management• Organization • Creativity• Basic computer/technology skills (word, excel, Internet based apps). Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.UC Health is committed to providing an inclusive, equitable and diverse place of employment.PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Demonstrates and reinforces the behaviors reflective of the mission and core values of UC Health in self and others. These behaviors are incorporated into the job responsibilities and job performance expectations/standards for all UC Health employees and delineated within the following five core value/competency domains: Customer Service Displays sensitivity to all customers, including: patients, residents, coworkers and visitors as evidenced by offering assistance to make them more comfortable. Examples include: placing the telephone and call light within reach, adjusting bed linens to be more comfortable, reviewing their schedule for the day with them to help them prepare for the activities, providing directions, helping to carry their tray in the cafeteria, holding elevator doors and providing prompt and courteous responses to questions. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?" Professional Growth Continuous Quality Improvement Innovation Efficient Resource Management Team Work: Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Confidentiality: Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health. Age Related Competency: Demonstrates behaviors and communication styles consistent with the age-related needs of client populations served by UC Health. Safety: Actively demonstrates support of a safe environment for patients, families, visitors, and co-workers. Infection control: Adheres to all UC Health infection control and employee health policies and proceduresPATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Demonstrates and reinforces the behaviors reflective of the mission and core values of UC Health in self and others. These behaviors are incorporated into the job responsibilities and job performance expectations/standards for all UC Health employees and delineated within the following five core value/competency domains: Customer Service Displays sensitivity to all customers, including: patients, residents, coworkers and visitors as evidenced by offering assistance to make them more comfortable. Examples include: placing the telephone and call light within reach, adjusting bed linens to be more comfortable, reviewing their schedule for the day with them to help them prepare for the activities, providing directions, helping to carry their tray in the cafeteria, holding elevator doors and providing prompt and courteous responses to questions. Presents a cheerful and professional attitude to all customers as evidenced by smiling and greeting people as they pass. Respects privacy of all customers as evidenced by waiting for permission to enter residents rooms, discussing confidential information in a private setting, properly covering or draping the patient during treatments, closing curtains or doors during personal care or confidential conversations. Provides attentive care to the needs of all customers by allowing ample time to ask questions while providing information and education, allowing them as much opportunity as possible to make decisions as to their care such as which activity they will perform first during a treatment or care session. Demonstrates compassionate care for all customers as evidenced by concluding each encounter by asking "is there anything else I can do for you right now?" Professional Growth Continuous Quality Improvement Innovation Efficient Resource Management Team Work: Actively supports the Partners-in-Growth team-based environment defined as two or more persons engaged in a common goal, who are dependent on one another for results, and who have joint accountability for results. Confidentiality: Maintains confidentiality of information regarding patients/ families / significant other, health care team members, and other employees of UC Health. Age Related Competency: Demonstrates behaviors and communication styles consistent with the age-related needs of client populations served by UC Health. Safety: Actively demonstrates support of a safe environment for patients, families, visitors, and co-workers. Infection control: Adheres to all UC Health infection control and employee health policies and procedures

What you'll do atPosition Summary...What you'll do...Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage-Financial benefits include 401(k), stock purchase and company-paid life insurance-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $17.00 to $24.00**The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applicationsPrimary Location...5375 N BEND RD, CINCINNATI, OH 45247-7601, United States of America About Sam's ClubSam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.All the benefits you need for you and your family Multiple health plan options, including vision & dental plans for you & dependents Free Membership and discounts in fresh produce Financial benefits including 401(k), stock purchase plans, life insurance and more Paid education assistance with college degrees through our Live Better U program Parental Leave Pay during military service Paid time off - to include vacation, sick leave and parental leave Short-term and long-term disability for when you can't work because of injury, illness, or childbirth Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.Frequently asked questions On average, how long does it take to fill out an application?On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. Can I change my application after submitting?No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. How do you protect my personal information?Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. What are the recommended Internet Browsers for applying for open roles?Internet Explorer 8.0+Firefox 4.0+Safari 4.0+Chrome 12+

JOB SUMMARYThe IT Specialist is responsible for advising, implementing, and maintaining the electronic infrastructure of Kaleidoscope – servers, laptops, workstations, phones, and security. Also oversees all related contractors with specialized skills as needed to complete internal IT projects.PRINCIPAL DUTIES & RESPONSIBILITIES1.Provide Staff Education & Support (40%)Provide equipment and systems access to all new hiresTrain end users on internal applications as neededField support calls/requests from users for application and equipment helpRespond to user and equipment emergenciesStay current with IT equipment and security trends2.Maintain Corporate IT & Communications Systems (30%)Physically maintain all systems within Kaleidoscope, all locationsProactively monitor serversDevelop workflows and documentation detailing business processes Troubleshoot application errorsCreate timelines for internal projects and manage schedule; communicate to all employeesMeasure performance for implemented internal projects, ensuring results meet or exceed established goals3.Serve as Corporate Expert Resource for IT & Communications Systems (30%)Research and make recommendations as to appropriate hardware and software to achieve corporate goals – current and projectedWork with department managers, Director, Operations, and COO to budget current and future IT requestsStay current with IT equipment and security trendsSource qualified contractors/consultants for internal projects; ensure adherence to agreed-upon tasks and timelinesQUALIFICATIONSEducation/ExperienceKnowledge and skills at a level normally acquired through the completion of a Bachelor’s degree or related field; Associates Degree plus significant experience considered 1-2 years’ technical experience in a corporate or medical setting required; 5+ years’ experience desired Licenses/Credentials/CertificationsCertifications in related system administration or technical specialties highly desiredSkills/Specialized Knowledge/AbilitiesProven expertise with in anticipating needs and recommending proactive, preventive IT solutionsExperience working within a lab or similar setting overseeing multiple physical locationsExperienced in providing user phone support and over Microsoft Teams/Remote Control softwareAbility to coach users of all types remotely, with patience and calm demeanorAbility to create simple to complex documentation and instructions for end usersExpert knowledge of operating systems, including Microsoft server/user. Current operating systems include: Server 2016/2019 Standard, Windows 10 ProfessionalBasic knowledge of networking, including firewall configuration and VPN setup. Familiarity with Sonicwall based firewalls is highly desiredBasic knowledge of Voice of IP (VoIP) phone systems requiredAdvanced knowledge of CentOS/RHEL Linux based operating systems requiredAdvanced knowledge of Office 365 applications is required - must be able to coach/teach end users of features of Office applicationsBasic knowledge of CAD/CAE, Industrial Design and Graphic Design applications is desired – applications include but are not limited to: Autodesk Surface Studio, SolidWorks, Adobe Creative Suites, Adobe Acrobat. Related licensing and administering licenses desiredKnowledge of Dell servers, workstations, and mobile computers highly desiredKnowledge of Macintosh laptops and mobile devices and how they connect into a Microsoft based network desiredKnowledge of access systems including RFID desiredBasic knowledge of ticketing systems and knowledge base desired.Consistent proven ability to troubleshoot accurately and efficientlyAdvanced ability to prioritize and complete tasks in order to deliver desired outcomes within allotted time framesAbility to work independently, stay focused and committed to taskDemonstrated ability to write and prepare documents/reports/correspondence in a concise, logical, grammatically appropriate formatExcellent oral communication skills that demonstrate a professional demeanorWORKING CONDITIONSTools and Equipment UsedPersonal computer, copier, scanner, phone, and other typical office equipmentTravellight – up to 10% of the time, or as need arises – usually within cityPhysical & Mental DemandsFrequently required to sit at a desk/workstation for long period of timeAbility to work at a computer terminal for extended periods of timeDigital dexterity and hand/eye coordination in operation of office equipment and manipulation of small computer and phone equipment and wiringHeavy lifting and carrying of IT and phone equipmentRequires ability to kneel on floor, crawl under desks, climb ladders to remove ceiling tiles for wiring, and related physical demandsAbility to speak to and hear employees/clients via phone or in personBody motor skills sufficient to enable incumbent to move around the office environmentAbility to analyze problems and conceive appropriate alternative solutionsAbility to read, analyze, and interpret building schematics as well as equipment Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpretEnvironmentWork typically performed in an office setting.