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Technical Support Representative Salary in St. Louis, MO

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Administrative Support Representative
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Vascular Clinical Specialist - St. Louis
Medtronic, St. Louis
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.POSITION DESCRIPTION:The Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to a wide range of clinical base including physicians, nurses and technicians. This individual will support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.POSITION RESPONSIBILITIES: Provide clinical and technical support as well as education to Medtronic customers in vascular disease therapies. Product categories include but not limited to peripheral arterial disease, venous disease , embolization, carotid and fistula maintenance Educate and provide information regarding clinical results and the clinical efficacy of our full vascular bag portfolio Conducts regular calls to hospitals or clinics to support vascular sales, service and education objectives with high energy, product knowledge confidence to drive improved patient outcomes Promotes and establishes education of the company's products and/or services with one-on-one training sessions, in-service education programs and support o f conferences Receive direction from the Clinical Service Manager , District Sales Manager with collaboration from sales rep s on case and technical support with physicians and staff Support district sales strategy: work with sales representatives and managers to achieve business plans. This may include inventory support, and technical case support Demonstrate flexibility in scheduling to be able to provide technical case support based on the needs of the customer , including short term notice Support all business activities including but not limited to training, PO collection and inventory management Conduct cycle counts of inventory at customer accounts. Assist with resolving discrepant inventory levels Lead efforts in accounts to obtain signed Consignment Agreements (CA) and Inventory Schedules (IS) Optimize return on invested inve n tory across the district. Repo sition under-performing inventory to accounts with revenue growth opportunity Recommend and monitor inventory levels in alignment with customer segmentation and pricing & contract strategi es. Coordinate and execute Phase-In and Phase-Out activities for product launches Support Area and District sales strategy ; work with sales representatives and service leaders to achieve business plan Responsible for developing , building , and strengthening long-term relationships with stake holders including key decision makers, customers and their staff, and administrators that drive business and therapy adoption Responsible for pursuing leads, assessing needs , and providing product services to maximize the benefits derived from Medtronic 's vascular products and/or services to understand and confirm customer needs, effectively engages , and ov ercomes customer objections Assess customer needs and feedback regarding new products and/or modific ations to existing products and communicates to sales representative Partner with sales team and vascular field technician on inventory management i nitiatives BASIC QUALIFICATIONS: IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME H.S. Degree and 6+ years' work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Associate degree and 4+ years' work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Bachelor's degree and 2+ years' work experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science, or computing (or Bachelor's degree with 2 years of military experience with honorable discharge in lieu of professional work experience) NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: Thorough working knowledge of medical terminology, medical procedures, and the medical device industry Excellent customer service skills Excellent interpersonal, written and verbal communication skills Effectively build and maintain positive relationships with peers and colleagues across organizational levels Strong project management skills and experience coordinating programs Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines Strong work ethic in accomplishing objectives of the position Expertise with Microsoft Outlook, Excel, Word and PowerPoint PHYSICAL JOB REQUIREMENTS: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers Ability to travel domestically over 50% by automobile, plane or other forms of transportation Lifting/carrying 20 pounds Sit/stand walk 6-8 hours day Operate moving vehicle Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here .The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc. ENVIRONMENTAL EXPOSURES: Must be able to wear all required personal protective equipment (PPE) Ability to work in Cath Labs and achieve vendor credentialing ABOUT MEDTRONIC Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.#PVCS
Sales Support Specialist
Medline Industries, Inc., St. Louis
JOB SUMMARY:To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory. Assist sales partners in project management and lead efforts in executing clinical trials and product conversions. CORE JOB RESPONSIBILITIES:Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position.Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations.Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis.Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions). Education & Relevant Work Experience Bachelor's degree and at least 0-2 years of sales or customer service related experience. Additional Experience developing presentations for various audience levels. Willing to travel at least/up to 80% of the time for business purposes (within state and out of state) Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.