Zone Manager Salary in Milwaukee, WI

We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit www.wipro.com.Role/Team Summary :Office 365 with Microsoft Teams L3 Job Responsibility:Good Work experience in Office 365 - Exchange Online, Microsoft Teams with Voice integration.Migration knowledge of an on-premise Exchange environment to Office 365Troubleshooting inbound and outbound queues, mail routing issues, server errors, mail delivery latency issues, analysis of NDRHandling OWA, ActiveSync related issuesUnderstanding in Office 365 Authentications, SSO, MFA etcGood Understanding in Exchange Online Protection (EOP)Good understanding in Azure AD and CA Policies etcGood Knowledge on Exchange and Office 365 PowerShell scripts.Good Knowledge on Email gateways and anti-spam (Message LAB, Proof point, Barracuda, Mimecast, etc...)Experience on O365 Migrations and related Tools like Quest Migration or any other third party tool Very Good Understanding and Work Experience with Microsoft TeamsExpert level knowledge in Voice services, MS teams Enterprise voice skills is highly desirable.Provides operational readiness activities aligned to Microsoft Teams and potentially supporting services such as SharePoint Online and OneDrive for Business.Deep experience with Azure AD Group, O365 license management and O365 Groups.Exposure to O365 Guest Access and Third party integration.In-depth knowledge of:Audio/Video/Web Conferencing.Session Border Controllers/GatewaysSIP Trunk ConfigurationHigh Availability and Disaster RecoveryFederationPersistent ChatOffice Web AppsFirewall RulesMonitoring/Reporting.Understanding of Real Time Communication Protocols, e.g. SIPExperience of integrating Skype for Business and Teams within telephony systemsExperience implementing Public Key Infrastructure (PKI) with Active Directory.Good knowledge of networking concepts and technologies.Proficient understanding of technology areas such as Active Directory DNS, NLB, Failover clusters etc.Ensure monitoring is in place and co-ordinate results from various parties, network, telephony, firewalls etc.Partners with the support team to work through tickets to share and document knowledge and best practices with the aim for the team to support independently.Provide suggestions and improvements on troubleshooting processAct as Subject Matter Expert on Teams support and operational ownershipPerform targeted communication or training to ensure operations staff are ready to supportUndertake knowledge transfer to support teams (1st line, 2nd line)Diagnosis of incidents during the migration, problems and change implementation to include the writing of Change Requests and seeking the required approvals.Interface directly with the end users, project team and 3rd party to provide support.Roles and ResponsibilitiesManage team of BAU messaging support engineers in offshore incl. on boarding of new staff membersManage other stake holders, like the wider Workplace team, the Service Desk and the process managers Deliver O365 and Microsoft Teams related Services against the SLA requirements as per the contract on a daily basisResolve technical issues with help of the other members of the support team and update knowledge articles and other documentation when neededPrepare and provide input in weekly and monthly SLA reportingEnsure customer satisfaction on delivery of BAU Services related to messaging support in terms of availability and performanceStrong verbal and written skills including strong cross-cultural communication and the ability to draft effective communicationsAbility to work with people in a variety of cultures, countries and time zonesBuild technical artifacts for Engineering and operational teamsGood understanding of the technical aspects of the product(s)Analytical approach to solve complex problems in a complex, large-scale, and multi data-center environments.Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures.Drive root cause analysis and provide feedback to improve customer architecture changes.Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner.Enhance customer satisfaction by responding to all customer filed issues specific to AD & Windows and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed.Work with Local & Global TeamsPerform in 24 x 7 environment in shift roster and attend calls whenever assignedAdditional Qualification / Skills:Good Knowledge on Exchange OnlineMicrosoft and other technical/industry certifications desirable.Proactive and clear communication skillsQuality and Process KnowledgeWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.

Position: Information TechnologyProject ManagerLocation: Milwaukee, WI (Remote, travel up to 25% to Midwest)Length: 6 monthsJob Description:Our client has recently acquired a new plant and is seeking an Information Technology (IT) Project Manager to help lead the effort to integrate the plant into the environment. The IT Project Manager will be responsible for leading project teams and managing all activities in a project life cycle (i.e., initiation planning, executing, and closing) associated with projects that are long-term, line of business-wide and medium to high in risk, scope, and complexity. The IT Project Manager will manage a variety of projects at multiple locations and be responsible for IT implementation and support while ensuring all stakeholders stay connected. Essential Duties and Responsibilities (but not limited to):Create and execute project work plans and revise as appropriate to meet changing business requirements.Use knowledge and expertise of IT and business process to identify opportunities for solving business problems and improving business results.Effectively communicate relevant project information to PMO, Project Sponsor, IT Management, and other Stakeholders.Utilize Agile and Waterfall project management methodologies.Lead a team of internal developers and/or third-party consultants to cost effectively implement and deliver technology and business solutions.Manages day-to-day operational aspects of project (i.e., scope, schedule, budget, and resources). Evaluate and minimize risks to project.Effectively applies ePMO methodologies and enforces project standards.Communicate comfortably with executives and influence and persuade others.Qualifications:Bachelor's degree from a regionally accredited four-year college or university and 5+ years of experience in Information Technology, or equivalent combination of education and experience.2+ years of project management experience with the ability to manage 2-4 small projects, 1-2 medium projects, or 1 large project.Experience leading teams and project budgets ranging from $250K to $2 million across multiple functions within the enterprise. Experience managing at least two full lifecycle projects.Experience with M&A related projects. Experience running complex IT infrastructure projects.Knowledge of PM and SDLC disciplines and standards. Strong business process skills required. Must be detail oriented, results focused, and be able to support change management initiatives.Must have excellent and persuasive written and verbal communication skills. Must be capable of creating clear and effective presentations and/or meetings with clients, peers, and management.Solid organizational skills including attention to detail and multi-tasking skills.Strong working knowledge of Microsoft Office with a strong proficiency in Microsoft Project.Ability to work well with others in fast paced and dynamic environment.Ability to be respectful, approachable, and team oriented while building strong working relationships and a positive work environment.CPG industry knowledge is preferred.PMP certification is a plus.Must be willing to travel 25% of the time within CST time zone. POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.Make this your next career move as one of our many long-term contractors or employees!Work as our full-time employee with full benefits (Medical, Dental, Vision, Life, STD, LTD, PTO, etc.) - OR - work as a W2 hourly contractor at a higher pay rate if you don't need the benefit package.Come see why DPC has achieved:4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 'Employee's Choice - Best Places to Work' by Glassdoor.Voted 'Best Staffing Firm to Temp/Contract For' six times by Staffing Industry Analysts as well as a 'Best Company to Work For' by Forbes, Fortune and Inc. magazine.www.LoveYourJob.comJob #16648

Company: Cities and Villages Mutual Insurance CompanyLocation: Wauwatosa, WI Position: Safety & Risk Management SpecialistSERVICE FIRST. INSURANCE ALWAYS.Are you a Safety or Risk Management professional who loves to create that awareness and appreciation in others? Do you enjoy flexibility and variety in what you do each day? Cities & Villages Mutual Insurance Co. (CVMIC) is seeking a Safety & Risk Management Specialist passionate about delivering and facilitating training and partnering with our municipal members to consult on safety and risk management practices.Essential Duties & ResponsibilitiesProactiveCVMIC takes a very proactive and creative approach to Safety and Risk Management with the 54 Wisconsin Municipalities served. Each Municipality (CVMIC member) is assigned an experienced and dedicated team of specialists in Safety, Risk Management, and HR.IndividualizedIn this role, you will have the opportunity to build an individualized Service & Engagement Plan tailored to each member's specific and unique needs, which will include regulatory compliance and risk management initiatives designed to reduce their safety risk and liability exposures. Day-to-day this may include:On-site training programs (i.e. BBP, Safe Lifting, Work Zone Traffic Safety)On-site consulting and assessment services (i.e. Facility and Work Site Inspections, Ergonomic Assessments)On-site safety committee meetingsOn-site and off-site consulting on Safety and Risk Management issuesReviewing loss trending data utilizing claims management software (Origami)Conducting and/or facilitating membership-wide training programs (i.e. Confined Space Entry, Playground Safety Inspections)Investigating workplace incidents that occur within the membershipCreativityYou will also have the opportunity to be creative by participating in projects and membership-wide initiatives that have the goal of reducing risk exposure, which may include:Developing content for use in e-learning programs, webinars, and YouTube videosResearching programs and services that foster our mission. Examples of current programs/services include Training Genius, Risk Assessment Tools, and safety awareness videosFacilitating regional member user group meetings to identify issues and trends and offer best practices sharing opportunitiesCreating customized on-site training solutions for usage with the membersExploring member advantage programs to help reduce risk and bolster safetyService We take our commitment to customer service seriously and in this role, you will have the opportunity to build lasting relationships that have a great impact on the communities you serve.Our Safety and Risk Management services come at no additional cost to our members and provide many unique benefits. We believe that improving our member organizations is a long-term investment in each municipality and our membership. This service-based relationship is what sets CVMIC apart: we are onsite in our municipalities investing in their practices, processes, and policies, to prevent loss and protect our pool of members.WHY JOIN THE CVMIC TEAM:The ability to make a difference to local communities and their employees!Great variety in what you do each dayFlexibility with your schedule, including the ability to telecommuteA supportive team environment Outstanding benefits that include: Company-paid retirement contribution into a SEP Plan (12.1% of salary, after one year of employment), Company-paid health insurance monthly premiums, and tuition reimbursement for continuing educationThe full-time use of a Company carQualificationsBachelor's degree (BS) in Business Administration, Risk Management or Safety or equivalentThree to five years related experience; or equivalent combination of education and experienceValid driver's licenseCertifications in Safety and/or Risk Management are preferredKnowledge, Skills & AbilitiesKnowledge of:The methods and techniques of risk management.The requirements, laws, and duties of public entities in the State of Wisconsin.The principles and practices of loss control and safety.Computer software including presentation software, database management, word processing, and other related areas.Ability to:Develop, present and/or facilitate effective training programs with confidencePlan and coordinate activities to meet work objectives and goals Effectively interact and serve others both within and outside the organizationConduct oneself professionally, timely and effectively, both verbally and in writing Work with limited supervisionGenerate thoughts and ideas while working independently or on a team Prioritize and manage various work tasks and projects under ambitious timelinesStay organized and punctual for internal meetings and member engagementsOperate a computer and understand/learn various computer software programs Read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulationsWrite reports, business correspondence, and procedure manualsResearch, find and communicate answers to complex questions posed both internally and externally by membersEffectively present information and respond to questions from groups of employees, supervisors, managers, or elected officialsTravel in-state for work (up to 75% of the time), including occasional overnight, stays. In-state travel usually consists of "day-trips" approximately 1 - 2 hours from the home office with a company car

Duration: 12 monthsDescription: SkillsThorough experience using the full Software/Hardware Development Lifecycle to develop highly technical, software-based/embedded systems-based products and solutions in an engineering organization.Experience organizing and leading teams through the concept definition phase.Experience with various development methodologies including waterfall, iterative and agile methods. Familiar with CMMI; familiar with CMMI in conjunction with agile methodologies.Familiarity with product/system deployment activities and management a plus.Required Experience10 - 14 years direct experience as a Project Manager. PMP certification a plus.Must have managed teams of 7 or more engineers through the full Software/Hardware Development Lifecycle.Thorough experience using the full Software/Hardware Development Lifecycle to develop highly technical, software-based/embedded systems-based products and solutions in an engineering organization.Excellent analytical, logical and project management skills. High level of personal credibility at all levels of the organization.Excellent written and verbal communication skills; proficiency in changing communication style based on audience (technical, non-technical, executive through individual contributor.)Ability to clearly convey concepts / solutions to the business in appropriate terms.Ability to manage multiple, potentially changing priorities and effectively coordinate activities across teams.Demonstrated critical thinking and problem solving skills.Strong time management, organizational, and prioritization skills.Demonstrated experience leading and influencing individuals and teams without formal organizational control.Strong consensus building, conflict resolution, and persuasive skills.Ability to demonstrate objectivity in decision making to ensure the right decisions are made in a timely manner.Experience in exercising mature judgment in the independent evaluation, selection, and adaptation and modification of standard techniques, procedures and criteria.Experience utilizing multiple problem-solving techniques; ability to devise new problem-solving approaches as issues arise.Job ResponsibilitiesForm high-performing, self-directed technical teams that take high-level product concepts and drive them through the evaluation and exploration of potential solutions.Thrive in the front-end phase with ambiguous definitions, fast direction changes, while managing technical risk and uncertainty.Manage high-powered technical resources such as software architects, systems engineers and project technical leads to converge on a direction.Work with Stakeholders from Product Management, Strategic Planning, and executive management to obtain knowledge in regard to key strategies and requirements while maintaining focus on deliverables.Apply formal software and hardware engineering and Project Management processes and best practices to ensure high-quality product delivery.Work closely with Product Management, Program Management and Engineering Management organizations to balance scope, schedule, cost, quality, resources and risk.Develop and follow a Project Management Plan; set team project goals, plan project deliverables, establish project schedules and milestones; manage all aspects of project schedule including risk with critical focus on quality.Manage and lead assigned project team members in daily activities; communicate and coordinate activities along cross-functional boundaries.Manage geographically dispersed teams across multiple physical locations and time zones.Report and review the progress of project(s) with the stakeholders; formalize communication plan to ensure timely, accurate information and updates are provided to appropriate stakeholders.Execute multiple complex projects from concept through requirements, design, development, testing and deployment.Create strategies for risk mitigation and contingency planning maintaining a keen focus on project-level needs while working within the framework of larger, multi-project and program business objectives.Collaborate with other Project Managers, Program Managers, and Engineering Managers to coordinate efforts and define and leverage best practices.Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations and training.Enhance team excellence and raise the Project Management bar by accepting ownership for accomplishing new, challenging and diverse requests, and by continually exploring opportunities to increase the value of job accomplishments.Key Skills: Project Manager