Escalation Manager Salary in Milwaukee, WI

Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations, and other tools designed to guide self-discovery, we'll help you become an expert in Payroll Analysis and forge a career path that's right for you. All while:What's In It For You • Getting the rewards you deserve. Our compensation includes a culture that recognizes and celebrates the contribution of our colleagues in meaningful ways that support their well-being and lifestyle, including: o Competitive base salary o Comprehensive benefits include Medical, Dental, Life, Vision and Disability insurance o 401K with a Company match o 20 days paid time off o Gym membership discounts o Pet insurance• Being part of an inspiring culture . We value and encourage the broad range of perspectives and capabilities our employee diversity brings to our organization and to our stakeholders. Fostering an inclusive culture is about more than just policies - it's about making sure that we create an environment where talent from all backgrounds can thrive and feel comfortable so they can advance their careers and our business. o Our six Business Resource Groups are just one way our employees can continue to build our culture of diversity, equity, inclusion and belonging. o We are consistently recognized for our diversity as a Best Place to Work for Women, Inclusion, Equality and Disability, and in 2021 ManpowerGroup was named one of the World's Most Ethical Companies for the 12 th year - all confirming our position as the brand of choice for in-demand talent. • Building your Career with Purpose! o We know your continued development fuels our future success. We'll help you grow into an expert in your field. Afterall, u nlocking talent is what we do. With training, coaching and mentoring opportunities, we empower our employees with the tools they need to reach their professional goals. How You'll Make an Impact as a Payroll Analyst Under the direction of the Payroll Manager of the Shared Services, this position is responsible for overseeing aspects of the payroll process at ManpowerGroup. This position often requires establishment of work procedures, requiring assessment and independent judgment in decision making. Requires advanced technical expertise in our systems, along with functional knowledge. Example include, but are not limited to, providing subject matter knowledge and oversight for the following activities: • Expertise in payroll requirements, payroll processes, and payroll concepts • Maintain effective working relationships with IT to support configurations, development, maintenance, and related controls necessary for effective and compliant activities • Provide oversight of offshore payroll team, including development and implementation of policies, procedures, programs • Effective collaboration across all levels and all brands; Drive process improvements • Oversight/Audit of processes to ensure compliance • Strong service values for both internal and external customers, including SLA management and/or performance metrics reporting where applicable • Participate in development and testing of payroll system upgrades and implementations • Strong service values; including SLA and SOP oversight where applicable • Focus on understanding processes and controls to implement best practices as needed • Oversight of offshore team (3 - 5 individuals) • Ensure team is using SOPs • Audit and sign-off on SOPs quarterly • Act as point of contact and escalation for offshore team • Act as point of escalation for issues that cannot be solved by offshore • Act as point of contact and escalation for legal needs, audit requests, etc. • Participate in weekly or bi-weekly team meetings as neededQualifications:What you'll bring with you AKA candidate requirements: • Minimum of 3-5 years of payroll experience preferred in multi-corporation, large employer. • Technical knowledge and strong working aptitude with numerous payroll systems • Knowledge of payroll-related statutory requirements • Ability to handle critical and time sensitive tasks • Ability to communicate, interact and work effectively and cooperatively with people - exceptional verbal and written skills • Strong aptitude to analyze and provide critical thinking and problem solving to determine proper course of action • Ability to handle/manage multiple tasks in a stressful time sensitive environment • Proven ability to drive process improvements. • Advanced skills in Microsoft Excel • Extremely strong service values for both internal and external customers • Consistent performance that meets or exceeds expectationsWe also look for individuals with these capabilities: • Preferred Education: AA in Business or Accounting or equivalent work experience. Join us! Apply Now to begin YOUR Career with Purpose! About Us ManpowerGroup ( NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. For more information, visit www.manpowergroup.com. Our Commitment ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

Careers that Change Lives Impact patient outcomes. Come for a job, stay for a career. Supporting the Spine operating unit, Medtronic's Milwaukee facility manufactures innovative medical device s that help patients with cervical and lumbar spine instability caused by aging or trauma . The Milwaukee facility works closely with other plants within the Global Operations and Supply Chain (GOSC) organization to leverage Medtronic'sscale. A Day in The Life Responsibilities may include the following and other duties may be assigned.• Support of manufacturing escalations through the Tier system• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.• Oversees the investigation and evaluation of existing technologies.• Guides the conceptualization of new manufacturing methodologies, materials, machines, processes, or products.• Innovation and Complexity: o Cultivates innovation.o Proposes modifications to functional operating policies and day-to-day processes.o Problems and issues faced are complex, difficult, and undefined, and require detailed information gathering, analysis and investigation to understand the problem.• D irects the development of new concepts from initial design to market release.• Manages feasibility studies of the design to determine if capable of functioning as intended.• Monitors documentation maintenance throughout all phases of research and development.• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.• Communication and Influence: o Communicates with internal and external customers and vendors regarding ongoing operations.o Collaborates with cross-functional teams.o Collaborates with internal (OU) and external customers.o Uses information exchange, influence, and active persuasion without direct exercise of command to gain cooperation of other parties.o May interact on issues that have externally shared objectives .• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.• People Management: The majority of time is spent managing a team of consisting of early career professionals, overseeing their areas of responsibility, managing performance, developing talent, engagement, and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports.• A key responsibility of roles in this career stream is managing people. which includes:o accountability for mentoring,o developing and coaching staff on meeting/exceeding performance expectations and defined objectives ,o providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.Must Have: Minimum Requirements Bachelors degree required Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience Nice to Have Experience leading team of professionals. Experience working in a customer centric environment. Experience working with cross-functional teams. Experience with collaborating with internal and external customers. Experience working in a regulated industry (e.g., FDA-regulated) . Master's degree in engineering, Manufacturing, Mechanical, Biomedical, or related field preferred. Working knowledge of ISO 13485, ISO 14971, 21 CFR 820, 21 CFR 4, IEC 62304, IEC 60601-1, MDD & EU MDR. Experience in Design-Reliability-Manufacturing (DRM) or equivalent corporate design and/or manufacturing process improvement initiative. Experience with leading large, complex initiatives of strategic importance to the business unit, involving large cross-functional teams. Ability to author technical reports, business correspondence and standard operating procedures. Ability to apply knowledge and work with development and supply vendors to ensure compliance to Medtronic requirements. Strong verbal and written English communication skills with an ability to effectively communicate at multiple hierarchal levels in the organization. Ability to multi- tasks , prioritize, meet/exceed deadlines and hold themselves, and others accountable. Self-Starter with a sharp focus on quality and customer experience . About MedtronicTogether, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.Physical Job RequirementsThe physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)A commitment to our employees' lives is at the core of our values. We recognize their contributions. They share in the success they help to create. We offer many benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered complies with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

Qualifications:The Head of North America Vertical Strategy is responsible for leading and driving the profitable growth of Global Enterprise, Key National and Convenience accounts within an assigned vertical. In addition, the Head of North America Vertical Strategy serves as the industry specialization leader across the organization and acts as a public face for workforce solutions in their designated vertical.Making an Impact• Develop, socialize and continually build an industry-focused approach to delivering multi-brand workforce solutions to our clients• Translate ManpowerGroup sales strategy and priorities into a clear sales plan and expectations for account owners and sellers.• Know the portfolio deeply, accurately and consistently forecasting, tracking pipelines, and managing portfolios and resources to support • Increase revenue and gross profit growth through creative and strategic solution designs and build solutioning capabilities in their salesforce • Develop, inspire, lead and coach an efficient, consistently high performing and engaged sales teams• Typical span of control is 5-7 direct reports and oversight of 10-30 clients. Indirect accountability for convenience accounts.Sharing Expertise • Provide regular briefings on key industry trends to product and service leaders in each brand to ensure we are providing solutions that are distinctive with competitive advantage for ManpowerGroup. • Gather and utilize market data and analysis to inform short-term and long-term sales strategies, including for top focus accounts• Ensure our people have the capability to translate our thought leadership into relevant insights and sales wins with clients• Leverage deep insight of ManpowerGroup solutions portfolio in creative ways, thinking outside the box and leveraging different elements • Collaborate and influence internal ManpowerGroup network (brand leaders, delivery leaders, operations and peers) to successfully land and deliver sophisticated deals• Model and coach across ManpowerGroup salesforce via joint sales calls, business reviews and planning exercisesGaining Exposure• Act as industry spokesperson specific to the industry specialization, including public speaking and media opportunities• Executive sponsor and relationship manager for C-suite clients • Involved in escalations and act as Subject Matter Expert as necessary• Leverage connections and networks to capture new opportunities• Work across the org to ensure seamlessness from sales through to delivery• Consistently build expertise in full portfolio of ManpowerGroup solutions via relationships with brand leaders• Engage in spokesperson and social media opportunities that demonstrate our deep knowledge of the workforce trends, building our brand and increasing our share of voiceYour Typical Day • Develop and drive strategy for an assigned vertical that aligns with overall Sales strategy. Gain buy-in and alignment across stakeholders internally• Deploy sales execution strategies to track and engage on progress or land new clients in assigned vertical• Go on sales calls as deep vertical expert and serve as client escalation point• Serve as vertical SME and contribute to training to build vertical expertise across the organization • Review portfolio and account and seller performance to manage performance and identify opportunities and risks in vertical (across segments)• Engage with and be visible to clients and prospective clients through virtual and in-person site visits, specifically with budget decision makers and key leaders that can effect organizational change in their organizations (e.g., C-Suite)• Sales leadership team activities (analysis, planning)• Travel (25-50%)Other accountabilities as assigned

Why Badger Meter?Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!What You Will Contribute:we are looking for a Sr Project Manager/Lead to work onsite in our Milwaukee, WI facility.Reporting to the Director of Project Management, the Sr. Project Manager is primarily responsible for the timely completion of development and industrialization activities associated with assigned projects. This position is responsible for project planning, project oversight, facilitation, and escalation of project issues and support of project team members across the organization. Additionally, this position has the responsibility of providing comprehensive project management support including, but not limited to, the use of effective project management techniques in planning, coordinating and managing the accelerated development and industrialization of new products and major product modifications in a multidisciplinary engineering environment. RESPONSIBILITIES:Maintain an effective product planning process to ensure meeting a minimum 90% of company-defined target metrics relative to product schedules, product and project costs. All items must be kept current for the duration of the product development process.Ability to lead a cross-functional team through 5-7 New Product Development (NPD) projects without a direct reporting structure from product conceptualization through release for sale in a high-volume product manufacturing corporation.Ability to partner with cross-functional teams to set and continually manage project expectations and communicate project status with transparency. Ability to problem solve and ensure all project risks are proactively identified, documented or avoided throughout the lifecycle of a project. Responsible for driving cross-functional team members through successful risk mitigation tools and techniques to remove barriers to success and maintain original project release schedules.Proven track record of successful collaboration with all levels of the organization demonstrating superior written and verbal skills.Provide updates to the Priority Project Status Report on a monthly basis.Assist management by assessing financial viability of a product as well as mitigation of financial risks (either associated with development or delays).Manage projects to comply with requirements of the ISO 9008 Standard.Continued education in the latest project management techniques and remain on the forefront of business practices.Ability to lead hardware projects using agile techniques. Lead Sprint Planning Sessions and Daily Stand-Up meetings.Develop & Maintain Project Burn Down Charts.Assist Product Owner in developing and maintaining the Project Backlog.Assist Product Owner in obtaining, managing and supporting relevant stakeholder buy-in.Create, implement and maintain comprehensive project documentation.Contribute to the development and continuous improvement of the Project Management department including, but not limited to, process and value stream mapping, standard operating procedure (SOP) evaluation and development. Conduct New Product Development (NPD) postmortems to create and disseminate report outs relative to successful and unsuccessful completed project elements (product cost, budget, timeline, otherwise).Assist in the development of phase gate and milestone achievement metrics (Key Performance Indicators).Proficiency in Enterprise Resource Planning (ERP) software.Additional projects, tasks, and/or assignments as assigned. QUALIFICATIONS: 5+ or more years of related experience in Project Management, Process management, Workflow Management, or Continuous Improvement.Bachelor's degree in Business or Technical fieldBasic experience with Microsoft Project, NPD Phase Gate Process, and Scrum/Agile MethodologiesIntermediate experience with Microsoft Word, Excel, PowerPoint, and Outlook.Intermediate experience with ERP (Enterprise Resource Planning) Software and Earned Value Methodology.KPI developmentDetail orientation Process improvement Advanced negotiation skillsAdvanced communication skills Creative problem solving Risk mitigation and management Leadership and coaching/mentoring experiencePREFERRED QUALIFICATIONS:Master's degree in business or technical field preferredPMI-ACP Experience managing cross-functional teamsFamiliar with compliance agency protocols and standards such as UL, CSA, CE, OMILPERT techniquesFamiliarity with financial/accounting metrics including IRR, Gross Margins, Payback etc.Conflict Resolution#LI-OnsiteCompetitive Total Rewards at Badger Meter:Competitive PayAnnual Bonus Eligible for Annual Pay Increases Comprehensive Health, Vision, and Dental Coverage 15 days Paid Time Off + 11 Paid Holidays Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more Educational Assistance - Tuition Reimbursement up to $5,250 Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverageHealth Savings Account (HSA) & Flexible Spending Account (FSA) optionsAn Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmPrivacy StatementThe Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.

HybridQualifications:Lead day to day activities associated with collection of escalated past due accounts and maintaining accounts within established credit limits for entire portfolio. Provide guidance and coordinate activities related to staff workflow activities and day-to-day routine matters. Provide input on team member performance on an on-going basis. Identify and pursue process and implementation improvements within the department. Proactive review of accounts to ensure proper steps are taken to mitigate delinquency and risk of bad debt write off. To oversee and improve workflow processes of supporting positions in an effort to contribute to the reduction of DSO for assigned accounts. Making an Impact Most decisions impact multiple jobs and employees within the department, closely linked departments and customers of functional area. Collection Lead decisions impact field offices that provide services to corporate accounts. Recommendations can have financial impact to the field and clients.Performance of this job will impact the clients' perception of ManpowerGroup and its ability to service them as promised. Operation Services Leads manage a portfolio of National and Key accounts that can range from $50 Million to $200 Million annually.Sharing Expertise Provided with infrequent supervision and does not formally supervise anyone else, but is generally self-directed. Provides guidance and serves as a resource to team members on workflow and day-to-day routine matters. Provides input on team members' performance. This position reports the Collection Services manager/BPO who in turn reports to the Director.Gaining Exposure Provide accurate scheduled and ad hoc reporting for client or internal ManpowerGroup clients. Proactive review of accounts to ensure proper steps are taken to mitigate risk of write off Mediate issues between client and other ManpowerGroup Home Office departments with emphasis on ensuring invoice accuracy in order to improve the invoice to pay cycle Inital review of adjustments, refunds, write off's before going to manager for approval Your Typical Day Oversite of AR for entire portfolio of accounts for all LOB's, including, but not limited to tasks below Oversite of on and off shore resources/Coordinators Point of escalation for the coordinators, field, and sales Use critical thinking and independent decision making to resolve complex client issues Lead, develop and train staff. Collaborate with off shore Leads to enhance knowledge Lead and/or participate in special projects that improve the productivity and efficiency of ManpowerGroup's collection strategyThe position requires the ability to multi-task. Advanced collection experience required. Work procedures are not always well established, so there is requirement for interpretation and adaptation in the application of independent judgment around solutions and decision-making. Position requires professional expertise or knowledge in a functional area/specialtyOperates under little general direction with guides of general practice, established policies and procedures but requires application of independent critical thinking and judgment. Responsible for recommending ways to improve own workflow and the workflow and processes of the department.Other accountabilities as assigned

Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.Job DescriptionBENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Payroll Shared Services Center Payroll Analyst provides Payroll support to all Veolia North America customers through the Payroll Shared Services Center. Responsibilities include assisting the Payroll SSC Administrators with problem-solving and implementing best practices, payroll processing/auditing for Salary, Hourly, Union, In/Expat employees, and maintaining the integrity of HR/Payroll data. This position will keep informed about changes in Federal and State laws as they pertain to Payroll processing, work as a team with the other SSC members, and interact with the Director and Managers on project work.Notes:This is a hybrid positionPrimary Duties/Responsibilities:The incumbent will provide assistance and support for Payroll SSC Administrators with their daily duties.Maintains and ensures the integrity and confidentiality of all employee files and HRIS records including employee information, reporting relationships, position codes, salary data, etc.by maintaining consistent treatment of department controls and procedures.Answers questions and assists with Payroll issue resolution for all VNA employees.Assisting management in the cross training and implementation of best practices within the department; assist in training others in specialized areas.Follow all SOPs to ensure ongoing internal control compliance.Use of Case Management system for question/resolution trackingWork closely with data entry and Payroll Tax teams to ensure accuracy of employee pay slips.Assist with garnishment / lien and child support processing.Be proactive in working with the General Ledger Team to avoid account discrepancies.Work with Payroll Tax Team on all assignment incentives and allowances paid to International Assignees, Inbound Foreign Nationals, and domestic employees on assignments to ensure timely and accurate payment.Work with Payroll Tax Team for all entry pertaining to Foreign Nationals on 'shadow' payroll to ensure all costs are recorded timely, accurately and in compliance with applicable tax law(s)Work with external Tax Partners to ensure they have all necessary documentation to properly file US and Foreign tax returns.Auditing weekly and bi-weekly payroll processing reports, checklists, and documentationProvide support and documentation for internal and external Audits.Processing weekly leave of absence payment data from 3rd party vendor, analyzing for accuracy.Responsible for the successful completion of all payroll Tax, Garnishment, Cash and GL posting files subsequent to payroll processing.Project work as needed.Serve as an escalation point for complex payroll situations. Coordinate with appropriate resources to obtain resolution.Work Environment:Typical Office Environment. QualificationsEducation/Experience/Background:High school education or G.E.D. Associates or Bachelor's Degree in related field preferred. Payroll CPP Professional designation preferred.Ten years directly related experience in Payroll Administration desired with thorough knowledge of departmental functions, procedures, terminology, and interrelationships.Shared Services Center experience preferred.Human Capital Management (HCM) or other related systems experience. ADP (Global View) and/or Success Factors experience preferred.ADP eTime experience preferred, but not required.General knowledge of varying types of Health and Welfare plans.Experience working with union payroll preferred, but not required.Sarbanes-Oxley ("SOX") experience preferred, but not required.Knowledge/Skills/Abilities:Demonstrates initiative and resourcefulness, willing to lead in projects, and additional duties with minimal supervision.Acts with autonomy and requires minimal supervision.Ability to analyze data and effectively present findings to senior management within the department.PC Skills including proficiency in word processing, spreadsheet, and database. Using Google sheets, docs, etc. Ability to develop spreadsheets and modify formats in order to complete assignments and ability to recommend improvements.Shared Services Center experience preferred, but not required.Advanced knowledge of Federal, State and Local payroll laws and regulations.General knowledge of varying types of Health and Welfare plans.Experience working in a union environment preferred, but not required.Human Capital Management (HCM) or other related mainframe systems experience. ADP experience required.Must demonstrate effective oral communication skills with good vocabulary, good grammar, and a passion for excellence in customer service.Strong interpersonal skills with the ability to communicate with all levels of personnel, as well as external suppliers and organizations.Ability to execute tasks independently. Ability to maintain confidentiality with sensitive data.Excellent organization and time management skills to handle multiple tasks in an environment with large volumes of data and paperwork. Significant attention to detail required.Must demonstrate ability to lead in a team environment.Excellent command of English - fluency in Spanish or French desired.Additional InformationWe are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

IT PROJECT MANAGER OPPORTUNITY FOR ELKAY INTERIOR SYSTEMSCan be hybrid out of our Milwaukee Corporate Office or Remotewww.elkayinteriorsystems.comWe are thinkers, innovators, and builders crafting extraordinary interior environments. Are you ready to join us?At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and manufacturing, innovate nonstop, and put our people first. Recognized globally for their creativity, craftsmanship, and talent, our people enrich every project and partnership they serve.We provide a relaxed and flexible workspace inspired by our creative people. You'll play an essential role in keeping us at the forefront of global innovation and customer satisfaction. Join our thriving creative community where your ideas make a difference.OPPORTUNITY SNAPSHOT:The IT Project Manager is responsible for managing the entire lifecycle of the EIS information technology project portfolio and ensuring that projects are completed both on time and on budget. The role will serve as an opportunity to advance PMI (Project Management Institute) principles and EIS operational visibility to technology projects.A DAY IN THE LIFE:Coordinate project timelines, resources (IT and operational), equipment, software, schedules, etc.Construct and communicate project plans, status reports, escalations, roadblocks, and overall progress on the project to stakeholders.Facilitation of project meetings and sharing documentation (minutes) to project team members and sponsors.Manage project risks and assist with construction of mitigation strategies to overcome or avoid risks.Prepare, document, and manage project milestones to ensure that deliverables are approved and agreed-upon to minimize or eliminate scope creep.Escalate and inform project team and stakeholders/sponsors of any project changes or issues.Construction of standard documentation that can be re-used for future projects like meeting minute templates, project status reports, lessons-learned, etc.Provision appropriate access to project team members to documentation repository for project plans, schedule, status reports, and other project-related documents.Coordinate and report out on user acceptance testing (UAT) progress and roadblocks.Construction of testing scripts for software upgrade projects that can be repeated with minimal effort.Collaboration with third-party vendors that provide software or solutions that aid in the project.Coordinate and report out on user acceptance testing (UAT) progress and roadblocks.WHAT YOU NEED TO SUCCEED:Bachelor's degree or minimum 1-3 years' experience in Information Technology project management or related field.PMP certification preferred, but not required.Demonstrated project management process and software experience.Effective written, verbal, and interpersonal skills.Strong communication skills needed to successfully interact with all levels of the organization as well as third party vendors.Strong organizational skills and attention to detail.Ability to work independently and in a team environment.Self-motivation necessary.Strong documentation skills for taking meeting minutes, providing updates/status reports, explaining issues and workarounds, and presenting alternative solutions or changes in project scope.Ability to construct repeatable processes so that projects can be completed efficiently, and plans can be re-used in the future when applicable.Results-oriented, execution mindset.Next-level thinker with focus on creating efficiency and continuously improving.Benefit Overview:Competitive Medical, Dental & Vision PlansCompany Paid Long and Short-Term Disability PlansPaid Company Life Insurance PolicyAttractive Paid Time Off (PTO) Policies401K Program with Company Match2 Volunteer Days each year (16 hours)11 Paid Holidays per yearTuition Reimbursement ProgramWellness ProgramIt is the policy of Elkay Interior Systems to comply with all state and federal equal employment opportunity laws and regulations. EIS is committed to giving fair and equal treatment to all individuals. This policy applies to all matters relating to employment including, but not limited to, hiring, placement, promotion, transfer, demotion, recruitment, advertising or soliciting employment, training, compensation, selection for training, layoff or termination, and social or recreational programs. Equal opportunity, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, familial status, or veteran status, is company policy.

Why Badger Meter?Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!What You Will Contribute:The Supervisor-Technical Support is responsible for managing a team of technical support agents responsible for product and application support. The Supervisor-Technical Support will consistently guide the team to prompt issue resolution and continuously demonstrate professionalism while maintaining a keen sense of quality and customer experience. This position requires close collaboration with the Manager- Technical Support and other functional teams to ensure the voice of customer feedback is properly directed, and any customer related questions addressed appropriately. Job Duties:Manage issue resolution utilizing the proper escalation process ensuring all customer inquiries receive responses in a timely and accurate manner. Proficiently communicate technical resolutions to non-technical personnel Direct supervision: manage, coach, and ensure proper training and development of all team members. Work as a team member to provide direct support for product, application, and performance questions received from channel partners, direct customers, and internal Badger Meter employees. (including rotational after-hours emergency support responsibilities) Consistently guide the team to prompt issue resolution and continuously demonstrate professionalism while maintaining a keen sense of quality and the customer experience. Oversee the continuous improvement and achievement of department KPIs and S.M.A.R.T. goals which define service levels and standards (e.g. performance management system) Identify and address staff training and coaching needs (e.g. product cross-training, systems and, customer care skills), implementing and maintaining a supervisor-led communication ongoing monitoring, coaching and training program, ID and secure subject matter experts as needed Participate in service improvement projects and initiatives, including providing guidance on the systems and processes developed at Badger Meter that directly affect customer and partners. Develop an understanding of the needs of customer and supplier departments within Badger Meter, developing strong and successful working relationships with peers Education and Experience:Bachelor's Degree in Computer Science, Information Technology or a related field preferred5+ years of related experience in Supervision, Help Desk, Customer Support, Technical Support or a related field desiredQualifications:Basic proficiency in Microsoft Excel, Word, and Outlook required Salesforce experience or familiarity with similar software requiredExperience in software support requiredCompetencies:Execution: Ensuring others contribute to organization strategies by focusing them on the most critical priorities; measuring progress and ensuring accountability against those metrics.Aligning Performance for Success: Focusing and managing individual performance by helping others set performance goals, and then tracking results and evaluating performance effectiveness.Decision Making: Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences.Coaching: Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.Delegation and Empowerment: Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up.Working Conditions:Work is performed in an office environment and requires the ability to operate standard office equipment.Requires prolonged periods of talking/listening.Competitive Total Rewards at Badger Meter:Competitive PayAnnual Bonus Eligible for Annual Pay Increases Comprehensive Health, Vision, and Dental Coverage 15 days Paid Time Off + 11 Paid Holidays Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more Educational Assistance - Tuition Reimbursement up to $5,250 Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverageHealth Savings Account (HSA) & Flexible Spending Account (FSA) optionsAn Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm