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Technical Support Representative Salary in Denver, CO

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Sales Representative (Colorado) (Solventum)
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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Sales Representative (Colorado) (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleAs a Sales Representative (Solventum), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. 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Project Manager (Commercial) - Denver
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Market Development Representative, ENT - Denver, CO
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Careers that Change Lives Bring your talents to an industry leader in medical technology and healthcare solutions - we're a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.Join us for a career in sales that changes lives.The Ear, Nose, and Throat Operating Unit is a global leader and trusted partner for innovative ENT solutions that improve patient access, outcomes, and customer satisfaction. We partner with the ENT community to understand the needs of customers and patients, delivering solutions that improve lives as we embody a culture of accountability and trust. 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Establishes effective relationships and collaborates with other departments (Marketing, Finance, HR, Sales Training, etc.) to address key business issues and opportunities. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.To learn more about Inclusion & Diversity at Medtronic Click Here Must Have: Minimum Requirements To be considered for this role, please ensure these minimum requirements are evident on your resume. 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Sr. Project Manager - REMOTE
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Job DetailsAre you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone?Do you want the opportunity to give back to your community?Do you want to have fun at work?Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!SummaryWith minimal direction from the executive director or director, the Senior Project Manager oversees designated State & Corporate Services' projects through various stages, including: Work plan and timeline development; project monitoring; coordinating with internal teams on project timelines and deliverables; client relations, technical assistance, and guidance; behavioral health and physical health managed care health plan relations and quality improvement guidance; virtual meeting organization, participation, and logistics; report preparation and finalization; and budget monitoring in coordination with the executive director.Essential Competencies, Duties and ResponsibilitiesCreates work plans with tasks and timelines for behavioral health Medicaid managed care projects, monitors completion of tasks to ensure timelines are met, and submits of deliverables to the state client.Participates in external quality reviews of behavioral health and physical health Medicaid managed care entities based on federal and state contract requirements including, but not limited to, assessment of performance related to compliance reviews, performance measure reporting, and performance improvement projects using data included in tables, charts, and graphs.Writes reports and conducts quality checks on reports and spreadsheets.Coordinates with state, Medicaid managed care health plan, and internal staff members to schedule meetings and technical assistance calls.Takes notes during meetings and disseminates notes to all participants.Project deadlines may necessitate occasional extended work hours.Other duties as assigned.Compensation: Job Requirements:Education and/or ExperienceAt least ten years of experience as a healthcare professional with a master's degree in an appropriate field and/or a combination or comparable experience and education.Strong background in behavioral healthcare quality and/or behavioral health managed care preferred.Other QualificationsExcellent oral and written communication and interpersonal skills.Ability to rapidly adjust priorities, work to imminent deadlines, and apply multi-tasking skills to coordinate projects with overlapping and/or simultaneously occurring timelines.Experience in Microsoft Excel spreadsheet functionality.Experience and knowledge of quality improvement practices.Excellent English language skills.Effective and positive human relations skills, including the ability to maintain confidentiality, to appropriately interface with all levels of Health Services Advisory Group administration/staff and clients.Proficiency with Windows environments.Proficiency with hosting Webex and Teams meetings.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Veteran/DisabilityGet job alerts by email.Sign up now!
Senior Analyst - Onsite Technical Support
MMC, Denver
Marsh McLennan is seeking candidates for the following position based in our Denver or Broomfield Colorado offices. This role is 100% onsite.Senior Analyst - Onsite Technical SupportWhat can you expect?Join the world's largest professional services firm in the area of risk, strategy and peopleWe operate an open and collaborative culture, developing our staff to reach their potentialIn this role you will help and assist our global colleague base to work their technology, and enable them to make the business a successYou will support all of our internal colleagues to diagnose, analyze, and resolve their technology issues and requestsWhat is in it for you?Join the leading professional services company in the areas of risk, strategy and people, with a 150-year heritage of shaping industries, driving innovation and serving the public goodWork in a global, diverse, forward-thinking environment where everyone is encouraged to be a leader and shape their careerA fast-paced, exciting and friendly cultureCompetitive salary, benefits, 401K matching, retail discounts and much moreWe will count on you to:Performs installations/builds, training, maintenance, troubleshooting and repair of desktop technology hardware and softwareDetermines appropriate hardware and software based on corporate policy and end user requirementsResponds to incidents within SLA or within a timely manner with appropriate level of urgency, and follows up with customers on all issuesDisconnects, moves and reconnects desktop technology hardware for single user, multi-user and office movesMay assist in administration and maintenance of technology infrastructure componentsUses corporate incident management system to record and track all support workMaintains accurate hardware and software records for corporate assetsMay assist with the procurement of hardware and softwareSupports team's abilities and functions through positive customer relationsWhat you need to have:High School diploma/GED3-5 years of customer service experience (help desk / support experience)Experience providing Technical Troubleshooting to end-usersStrong communication skills both written and verbalExceptional customer service skillsKnowledge of company desktop operating systems and softwareKnowledge of standard computer hardwareAbility to independently plan, organize and prioritize one's own activitiesMicrosoft or other certifications desired (i.e. MSCDT, MCP, MCSE)Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other teamWhat makes you stand out:Bachelor's Degree preferredCertifications in any of the following are a plus: A+ (CompTIA), ACMT (Apple), HDI-CSR (HDI), ITIL Foundation (ITIL), Microsoft 365 Certified: ModernMarsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected] McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.#LI-RB2The applicable base salary range for this role is $59,800 to $119,800.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until: July 29, 2024
Project Manager - Renewables
Tetra Tech, Denver
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs across the globe will enable you to share ideas and best practices while growing your professional network. Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists.Apply today and join the company that is Leading with Science®.Your Role:We are currently seeking a Project Manager to join our exciting renewable energy team in Denver, Colorado. The successful candidate will provide project management leadership and expertise on renewable energy design and construction projects. The individual will ensure that projects meet design intent, and meet project goals in terms of quality, schedule, and cost. The ideal candidate has extensive civil, electrical and/or turbine/mechanical engineering and construction experience, as well as strong project management skills and can effectively manage a diverse group of project participants (client, contractors, regulatory agencies, stakeholders). To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Responsibilities:Leadership and Business Contribution:Take action to meet and exceed client expectations.Lead the project team by setting direction, assessing personnel skills and providing guidance for improvement and growth. Ensure adequate and competent resources are in place to meet business needs.Participate in Tetra Tech's overall business by maintaining strong relationships with the developer and contractor communities and through business development activities to identify new clients and project opportunities.Business Development:Contribute to the strategic business development plan for the expansion of Tetra Tech's renewable energy engineering, construction management and project management services in the US.Identify new target markets.Represent Tetra Tech to clients in new target market areas.Act as a liaison with Business Development to identify opportunities and participants for regional/local conferences and client events.Coordinate the preparation of marketing documents and proposals with technical leads.Project Planning and Management:Strategize a project execution plan that addresses all aspects of a project from design and procurement through to construction and commissioning. Develop this plan to meet client objectives and ensure project quality and performance.Communicate effectively and manage all project team members, including agencies, suppliers, contractors and the client as necessary for project execution and coordination.Develop and maintain project schedules using MS Projects, identifying critical activities to project completion, monitor schedule performance, update and take corrective action as required.Prepare project cost estimates from preliminary concept drawings, develop the detailed project control budget and update costs as the project progresses.Undertake economic analysis of various design options to provide the client with the most cost effective and technically viable solution.Regulatory Liaison:Ensure design and construction compliance with Storm Water Pollution Prevention Plans (SWPPP), Construction Environmental Management Plans (CEMP) and Care of Water Plans (CWP) as appropriate.Design Capabilities:Review design concepts and drawings and provide advice on constructability, undertake risk assessments and develop corresponding contingency plans.Contract Administration:Assemble construction and supply contract documents with particular emphasis on preparation of work scopes.Tender, tender evaluation, negotiation and award of contracts for engineering services, equipment / material supply and construction.Administer contracts involving review and approval of contractor documents, evaluation and issuance of contract changes, payment approvals and discrepancies.Construction Management:Provide construction management direction and supervision:Execute monitoring and inspection activities of supply and construction to confirm that project works are in conformance with drawings, specifications and contract requirements,Manage contracts related to supply and construction to support achieving project goals (quality, schedule and cost),Provide instruction and direction to the on-site construction managers and verify their performance,Ensure that engineering is involved for review of technical issues, review of vendor drawings and on-site inspections,Liaise with the client on all aspects of the project addressing supply, construction and associated contracts,Take appropriate action for potential claims or legal implications which arise during execution of the work.Attend contractor meetings including those for kick-off, progress, milestones, completions and other critical activities as appropriate,Ensure collection of completions documentation including; contract submittals, QA/QC records, as-built information, as well as issuance of completion certificates.Status Reporting:Assess project performance and effectively write monthly project status reports, which includes safety, decisions, regulatory status, engineering design, contract status, construction activities, schedule, risk assessment and mitigation and cost controls.Qualifications:Minimum ten (10) years experience in renewable energy projects.Prefer at least three years of wind power construction projects including experience with wind turbine foundation construction and turbine erection/installation.Effective communication skills.Must have experience in creating business partnerships. Professional Engineer registration in the US is a plus.Prefer Civil, Electrical or construction management.The salary range for this position is $100,000 to $150,000. Please note that Tetra Tech considers various factors in determining pay, including but not limited to: education, relevant and demonstrated work experience in the role, skills, geographic location, qualifications, certifications, and other competencies relevant to the needs of the business.Additional InformationA requirement of working for Tetra Tech is that you are at least 18 years of age and legally entitled to work in the US. (A copy of a valid work permit may be required.) If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational and security) and professional reference checks is required. Some Tetra Tech positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment. About Tetra Tech:Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees-27,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:LinkedIn: @TetraTechCareersTwitter: @TetraTechJobsFacebook: @TetraTechCareersTetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech's core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women; First Nations, Metis and Inuit persons; members of visible minority groups; and persons with disabilities. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on.We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.Please no phone calls or agencies.
Senior Sales Representative
Johns Manville Corp - Berkshire Hathaway, Denver
Position Titlte: Senior Sales Representative Location: Work From Home NC Req ID: R24_0893 Posted On: Posted 6 Days Ago Time Type: Full time Description: Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.Pay Range$99,400.00-$136,700.00 AnnualThis is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. The Johns Manville Roofing Systems team is hiring a Senior Sales Representative for our Charlotte, North Carolina territory. The Senior Sales Representative will sell roofing product lines/systems and generate new growth and profitability within the territory.Your Day-to-Day:Develop drive a sales strategy for a particular territory/marketConduct market research analysis, monitor and make recommendations concerning market needs, changes in competitive policies and strategies, channels of distribution, advertising and promotion, pricing and sales activityDevelop sales forecasts by product line, markets, and major customers. Implement marketing programs to achieve sales and market share objectives as well as prepare and issue reports as requiredMaintain existing accounts and generate new accounts to grow the business in specified sales territory/marketsSupport strategies to meet assigned sales, profit and profitability objectives and make direct customer calls on contractors/distributors/retailers to develop and increase sales through these channelsFormulate job bids and negotiate contracts to drive product/systems sales to support established price strategies and minimize price deviationsManage customer needs through product development processes, provide technical assistance and information to customers, respond to customer inquiries, manage.Assure legal compliance in the selling of all products/systems with applicable local, state and federal regulationsRecommend, develop and conduct training programs for customers.Provide mentoring to the sales forceMay be required to perform other related duties as assignedWhat You Bring to the Team:Bachelor's degree or 8 years of professional experience in lieu of a degree (plus requirements below)5 years or more years of experience preferably in low slope roofing or construction industryAbility to analyze and evaluate product lines, markets, and customer, marketing programs, and sales strategiesExperience calling on architects and specifiersSales ability to introduce new products/systemsPrefer experience in the third party (e.g. distributor) sales and working with architects and contractors to specify productsAbility to estimate and monitor expenses for budgeting and territory/market operationsAbility to work independently and in a team environmentHave a valid driver's licenseExperience with Microsoft Word, Excel, PowerPoint, OutlookTravel required within the territory.The primary work environment is typically in an office environment with occasional visits on a job site; may be exposed to environmental conditions of cold, heat, high noise levels, heights, dust/mist/gas/fumes, extensive walking or climbing, etc.*Note: Willing to consider someone with 3 years of sales in commercial roofing/building construction industry but would come in at a Sales Representative, salary range would be 80-114k.Preferred Qualifications:Live in Charlotte, NC areaProven verbal and written communications skillsAbility to build rapport and develop strong customer relationshipsAbility to negotiate multi-layered contractsProven problem resolution skillsSolid organizational and time management skillsPlease Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.Diversity & Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&I council is composed of employees from locations across North American & Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity & inclusion initiatives on JM’s Career page.Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. About Us: Johns Manville is a proud member of the Berkshire Hathaway family of companies, serving customers in more than 80 countries, supplying innovative products to the construction, aerospace, automotive, filtration and energy industries. With a more than 160-year legacy, we understand that our story continues to grow only with the right people saying, thinking and doing the right things. Make your story our story. Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Read MorePI240226934
Call Center / Customer Service Representative
Kforce Inc, Denver
RESPONSIBILITIES:Kforce has a client in Denver, CO that is seeking Call Center/Customer Service Representatives. This role is 100% remote but candidates need to live within 1 hour of worksite with access to transportation to report onsite at any time during the assignment duration if they experience equipment or technical issues. They will need to be onsite to pick up equipment before the start date.Summary:The Call Center/Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients, and providers with accurate, consistent, timely and meaningful information. They will provide support to member inquiries and issues as they utilize the company plan and provider services, continuing to build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines.Responsibilities: Answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues Initiates contact with the appropriate health plan, medical group, and facility personnel to obtain information relevant to the concern or inquiry as needed Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery Documents according to procedure Completes required training and understand how to use tools available to recall necessary information Develop a full awareness of the way performance and actions affect members performance guidelines (call handling, first call resolution, complaint resolution compliance, member retention and return contact as warranted) Promotes, ensures, and provides customer service to internal/eternal customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality serviceREQUIREMENTS: High School diploma/GED or equivalent Excellent written and verbal communication skills Demonstrated analytical and problem-solving skills Ability to read and respond briefly, clearly, and effectively Ability to think critically and problem solve Has substantial understanding of the assigned skills and applies knowledge and skills to complete a wide range of tasks Ability to understand relevant policies, processes, and customers Call center experience preferred Health insurance experience preferredShift/Hour Requirements: Training: Monday - Friday 8:00 AM - 4:30 PM MT Production Hours: Monday - Friday 7:00AM - 9:30 PM MT and Saturday and Sunday 7:00AM to 9:00PM MT The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HVAC - Customer Support Representative
Volt, Denver
Looking for an AMAZING Career Opportunity? Volt is NOW HIRING a REMOTE - HVAC Customer Support Representative in Fort Myers, Fl! This successful candidate has previous HVAC field service experience with EPA license and is HVAC certified. Job Title: HVAC - Customer Support Representative Location: Fully Remote with occasional need to report to the Fort Myers, FL office for meetings. Compensation: $55,000 - 57,000/ Year - Annual Bonus This is a Direct Hire Opportunity! Schedule: M-F (8am-5PM) You are meant for this job if you: Have an energetic and positive attitude! 2-4 years of field service experience relating to HVAC equipment and heat pumps is a must! EPA license and HVAC certified. Excellent communication skills, written and verbal, with attention to detail and accuracy. Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Some key job functions: Provides verbal and written technical assistance to customers on product service, installation, repair, and general product questions for complex multi-family and/or large-scale commercial projects. Troubleshoots errors, diagnoses problems, explains and initiates repairs process (Heat Pumps). Explains and interprets warranty information to customers as they apply to products. Arranges for malfunctioning or defective items to be returned for repair or replacement. Uses computerized system for tracking requests, troubleshooting problems, assessing parts or spares inventory, documenting resolutions, or determining warranty eligibility. Follow-up on calls to ensure resolution and maintain service or maintenance records. Maintains service or maintenance records. Benefits: Health, Vision, Dental, and Life Insurance Yearly Raises Career Advancement Training and Development Annual Bonus If this sounds like the job for you and you meet our qualifications, APPLY NOW for immediate consideration. Your new career awaits! Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.Job ID : 421141
Field Service Representative
Veolia North America, Denver
Company DescriptionVeolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.Job DescriptionJob Title: Field Service Representative Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. Come be part of something special - start your journey today! At Veolia Water Technologies & Solutions, we're on the forefront of activities designed to save water and reduce energy consumption for industrial customers. The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment.As a Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations. This mission critical role involves working on a variety of technologiesincluding, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). To be successful in this profession, you'll need to have excellent mechanical know how and problem-solvingskills.WHAT WILL YOU DO:Travel to customer sites 75% of the time, the remainder of the time you will work remotelyOperate, monitor, and optimize equipment performanceConduct maintenance and calibration activities - Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirementsMonitor and maintain chemical injection systemsMaintain inventory of spare parts and adequate supply of chemicals and replacement partsCarry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentationCreate and maintain site paperwork, and provide customers with detailed technical summaries of work performedConsult with customer management and operation teamsEnsure contract compliance of volume and quality specificationsQualificationsABOUT YOU:This is a service role and you'll bring your positive attitude to work with you every day because making other people happy makes you happy. To be successful in this role you should have the following: - High School Diploma / GED / Home School Certification OR international equivalent and 2+ years' experience of service/maintenance or equivalent in an industrial environmentBachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment including UF/MBR Working experience with PLC control systems, PLC programming and troubleshooting is preferredAbility to travel extensivelyAbility to gain and maintain access to sites as assignedValid Driver's LicensePlease note: The North Idaho area is the ideal location for this role. Qualified candidates outsideAdditional InformationWHAT ELSE DO YOU GET?Competitive pay and opportunity for advancement. A place to build a career! -Paid trainingGreat benefits including retirement plansRecognition for your hard work and achievementsOpportunity for new challenges. We're growing!Strong leadership team!An organization that gives backAn award-winning organization that you will be proud to work for!Job Type: Full-timeSalary: From $55,000.00 per yearBenefits:401(k) matchingDental insuranceHealth insuranceVision insuranceWork from homeExperience level:2 yearsShift:Rotating shiftWeekly day range:Monday to FridayRotating weekendsWeekend availabilityApplication Question(s):Are you able to travel up to 75% of the time to assigned customer sites?Do you have water treatment experience?Work Location: On the roadAs an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.