Sharepoint Administrator Salary in Boston, MA

The OpportunityThe Ambulatory Capacity Management (ACM) department, as part of Ambulatory Operations & Services, consults with the Ambulatory practices within the Mass General Brigham enterprise, to manage and optimize provider schedules with the goal of helping Ambulatory practices achieve their scheduling access goals. The ACM department's primary responsibilities include maintaining provider templates, consulting with practices to maintain Epic access and scheduling build and analyze demand and capacity data to create actionable recommendations for improvement. The Access Analyst, reporting to the ACM Manager and in collaboration with the Senior Access Analyst uses industry standard best practice and engages with clinical departments across MGB to accelerate scheduling workflow, access, and capacity related improvements in the ambulatory setting. Responsible for ensuring alignment with Ambulatory Care Transformation standards and meeting the scheduling and capacity goals and targets set by executive leaders.Primary ResponsibilitiesLeads efforts for ongoing calibration of provider schedule templates and Epic decision trees that enhance patient access and scheduling workflows.Oversees updates to master schedule templates (transacted by template coordinators) to align with ambulatory best practice and standards and manages escalation to Ambulatory Capacity Management and Ambulatory Operations leadership as appropriate.Responsible for ensuring requested scheduling workflow enhancements or master scheduling templates adhere to established design change control processes. Manages enhancement and issue logs and identifies scope of work required to assist with prioritization and planning for multi-phase release scheduling. Builds testing scripts, and oversees testing plans for new master templates, Decision Trees, Orders and related functionality. Monitors for stabilization post release and reports any issues to Sr Access Analysts and Manager for resolution and escalation as appropriate.Collaborates with ambulatory practice leaders across MGB and members of Digital Application teams (most notably Cadence, Ambulatory and Patient Gateway) on the implementation, modification and enhancement of visit types, blocks, centers, and other scheduling functionalities that support ambulatory practice operations across MGB.Responsible for ensuring critical ambulatory scheduling and capacity documentation is up to date and accurate; including but not limited to: master provider schedule templates, scheduling decision tree algorithms, referral and follow-up order designs, enterprise-wide provider scheduling groups, and other related scheduling department master files. Collaborates with Ambulatory peers across Mass General Brigham on all ambulatory scheduling related efforts to ensure alignment with best practice of ambulatory scheduling and capacity management operations.Reviews dashboards and runs and analyzes on template, held/unavailable time, and decision tree reports on a regular basis to identify divergence from guiding principles and agreed upon scheduling practices; and makes recommendations to Senior Access Analyst and department leaders as trends and opportunities are identified.Identifies and recommends additional enhancement opportunities that may improve workflow efficiency, patient access, schedule utilization, or leverage automation.Guides and advises other team members on troubleshooting and resolution of issues. Consistently meets or exceeds Service level Agreements (SLA) when evaluating and resolving requests.Additional ResponsibilitiesCovers all aspects of the Template Coordinator role as needed to ensure proper coverage and meeting agreed upon SLAs with clinical departments (coverage may be needed due to staffing fluctuations for PTO, vacancies, etc.) Duties include:Collaborates and coordinates with practice operations leaders to process and manage requests for schedule changes.Use Mass General Brigham guiding principles to evaluate incoming template change requests and manage the change request through to completion.Identify and complete necessary modifications to scheduling templates.Facilitate dialogue around additional enhancement opportunities that may improve workflows, access, or leverage automation.Consistently meet or exceed Service level Agreements (SLA) when evaluating and resolving requests.Document and revise master files to track changes and ensure that they are always up to date. Monitor and communicate deviations in master template, approved exceptions to master schedules, and SLA concerns.Partners with key stakeholders to create positive working relationships, including, but not limited to teams representing Ambulatory operations, information systems and technology, practice leaders, and other stakeholders across the enterprise.Network and influence to understand key strategies, initiatives, barriers, and optimize operations to align and/or collaborate with stakeholders to identify mutually beneficial solutionsProactively communicate upcoming changes, positive outcomes, and/or as issues or questions ariseAbout Us As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.Qualifications Qualifications and Experience Bachelor's degree or equivalent related experience required.Master's degree in healthcare management, public health or related field preferred.Must have 1-3 years related experience, a preference for experience with healthcare clinical and/or front-line practice operations experience; experience in a large medical academic setting preferred.Experience managing provider clinical schedules is a plus.Epic Certification preferred.Skills, Abilities and CompetenciesAbility to effectively use Epic Cadence and Ambulatory applications, and Microsoft Office suite, in particular Excel, Visio, One Note, SharePoint, Outlook, PowerPoint, Word.Understands and applies knowledge of medical practice operations, scheduling, and the specifics of Epic and Cadence functionalityAbility to manage multiple tasks simultaneously, set priorities and understand the enterprise environment and competing priorities in conjunction with developing/meeting project goals.Work independently as well as collaboratively with team members, building strong working relationships. Ability to cooperatively and effectively work with people from all organizational levels and build consensus through negotiation and diplomacy.Effectively communicates with colleagues at all levels of the organization, including team members, clinic staff, administrators, and physicians.Commitment to high quality customer service.Proven organization and analytical skills. Demonstrated ability to identify problems and follow through until resolution. Exhibit sound and accurate decision making and serve as an expert resource for problem solving.Independently motivated and a self-starter.Remain flexible and adaptable within a fast-paced environment and with rapidly changing requirements, working well in ambiguity; able to quickly learn new processes and proceduresExcellent written and verbal communication and presentation skills. Able to communicate technical information in lay terms.As projects and priorities dictate, non-standard work hours might be needed.Ability to effectively use Epic Cadence and Ambulatory applications, and Microsoft Office suite, in particular Excel, Visio, One Note, SharePoint, Outlook, PowerPoint, Word.Working ConditionsHybrid role with at least 80% of time spent working remotely.May be required to travel to any location within the Mass General Brigham enterprise, though most on-site meetings will take place in the Boston metro area.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

RESPONSIBILITIES:Kforce has a client that is seeking a M365 SharePoint Developer in Boston, MA.Duties: M365 SharePoint Developer will participate in all aspects of software development lifecycle which includes requirement gathering, estimating, technical design, implementation, documentation, testing, deployment, and support of application developed for various business partners including RMV, Highway, Aeronautics, Rail and Transit, Shared Services, etc. This position will involve the developer to engage with business stakeholders to discover requirements, provide solutions proposals, as well as educate and assist business partners with selection of platform and technology for business needs Collaborate with other members of the development and Scrum team to release quality solutions as well as develop technical design documentations and Runbooks of applications for end user support Participate in supporting ServiceNow tickets related to Power platform or M365 services as neededREQUIREMENTS: Bachelor's degree in Computer Science, Information Systems, or related discipline M365 Teamwork Administrator Associate or Power Platform Fundamentals certified SharePoint Online/On-premises applications development certified Experience working with Azure, InfoPath, SSRS, Salesforce, SharePoint Designer, ServiceNow a plus Experience implementing security and development best practices using Entra ID and M365 services Should possess clear knowledge of Power Platform environments, Power Platform SDLC process, and solutions deployment process from development to production environments using Pipelines Demonstrate troubleshooting skills in customization of SharePoint modern/classic pages, Custom Lists/webparts using SharePoint Designer or VS Code tools Superior communication skills that require presentations and demo of applications with business partners and senior IT team members Be a team player and passionate to learn and adapt to new technological challenges and business demands Self-motivated and organized with the ability to work with minimal supervision Ability to multi-task different projects and support efforts, while effectively supporting competing priorities Ability to prioritize and track progress on product backlog items/tasks and deliverables using Azure Dev Ops, Git or Team Foundation Server for defined timelines and scope of work The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.The Opportunity:At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. This Applications Analyst II position reports to IS Strategic Planning & Performance (SPP) at Dana-Farber Cancer Institute (DFCI). The Collaboration & Productivity Tools (CPT) team within SPP supports a suite of tools that evolve with the needs of DFCI to work more efficiently. In this role, the incumbent will be responsible for evaluating, implementing, and optimizing collaboration and productivity tools to enhance organizational efficiency and teamwork. The ideal candidate will have a strong understanding of various collaboration platforms, low-code solutions, system administration utilities, project management tools, and business productivity applications.The analyst will serve as a key institutional resource for gathering business needs and understanding collaboration tool functionality and limitations to help teams apply the best solutions for productivity and efficiency. The analyst will help manage the catalog of collaboration tools supported by DFCI Information Services (IS), working in conjunction with applicable MGB resources. They will be proficient in numerous tools; analyze user requirements, data, and workflows; and provide consultative guidance to IS staff and DFCI business users.Principal Duties and Responsibilities: Works with SPP leadership and CPT team members to maintain an overall tools strategy for DFCI. Includes coordination with DFCI IS colleagues, MGB partners, and vendors.Analyzes business needs to help determine best solutions for DFCI constituents at the team, department, or enterprise level in areas benefitting from digital solutions. Customizes and configures tools to align with business processes and optimize workflow efficiencies.Consults, designs, develops, implements, administers, and trains on collaboration tools. Integrates tools with existing systems and applications. Communicates progress to stakeholders. Reports status, metrics, and issues to leadership. Oversee deployment process, ensuring a smooth transition and user adoption.Supports numerous collaboration and productivity tools at agreed-upon levels. Fully supported tools may require extensive project work, system planning/enhancements, and regular training. Other tools may be supported at lighter levels and include account provisioning, license management, troubleshooting, vendor communications, and ad hoc training. Tools include but are not limited to Quickbase, Smartsheet, SurveyMonkey, Panopto, LinkedIn Learning, storage applications, and the Microsoft 365 suite expanded applications, including SharePoint, Teams, Forms, Power Apps, and others. Collaborates with CPT staff, leadership, training specialists, DFCI Communications, Information Security, and other applicable staff to promote the use of approved tools to departments and across the institute as appropriate.Assists SPP management with work requests as well as prioritization process and pipeline for user inquiries and resulting work and projects. This process determines whether to take on work, assign to others, or create a project team led by a PMO PM. Teams with training staff, analysts, administrators, and support personnel who are assigned to work on collaboration and productivity solutions. Works closely with training specialists in determining education needs and best learning assets to create and deliver for each supported tool. Participates in ongoing risk management in both new and established tools. Particular attention to data security and InfoSec policies and procedures.Partners with vendors, such as Microsoft, to determine use cases and best practices for deploying solutions within our tenant. Networks with relevant DFCI and MGB resources to ensure quality of tools and adhere to current policies and practices.Keeps abreast of new technologies and trends in the industry by reading, researching, networking, testing, and attending training/workshops/conferences to determine opportunities for DFCI.Evaluates the use and effectiveness of tools, as well as that of associated training and communications, using metrics to promote continual improvement.Uses the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & CollaborationMay require occasional after hours and weekend work to perform tasks that cannot be done during standard business hours.Other duties as assigned.Qualifications Qualifications Bachelor's Degree required in information technology, computers science, or related field, or equivalent combination of education and proven work experience.5+ years' experience as an applications analyst, system/network administrator, or similar supporting constituents across an enterprise.Proficiency in developing, configuring, administering, training, and supporting software tools.Understanding the application and support of technology from a project management and business operations perspective.A combination of education and experience may be substituted for requirements.Skills/Abilities/Competencies: Competent in using client-based and cloud-based tools information systems, tools, and software utilities within various infrastructure and web browser frameworks in Windows and Mac environments, including content management systems, storage utilities, Microsoft 365, and development and/or database tools. Propensity to assess and learn new tools.Demonstrated analytical, critical thinking, and problem-solving skillsNeeds-analysis approaches in gathering requirements and brainstorming solutions. Aptitude to effectively translate business requirements to functional requirements. Commitment to advancing productivity through the use and education of technology.Effective collaboration with all levels of personnel within the DFCI and MGB communities, including executives across various disciplines, technical and non-technical colleagues, and training specialists.Self-motivated, independent, and possesses the ability to learn quickly. Skilled in troubleshooting access, tool, and education issues in a service-oriented environment.Proven strength in communication, presentation, and documentation.Ability to co-lead and/or facilitate working sessions with all levels of staff.Extremely organized; work on operational and project assignments as prioritized by management.Capacity to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization. Knowledge of the healthcare environment.Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.This position requires occasional local travel to DFCI and/or MGB sites, vendors, and/or conferences.On-call coverage expected as business needs dictate.Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.Normal office working conditions. The noise level in the work environment is quiet to moderate.While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.Specific vision abilities required by this job include close vision, distance vision and depth perception.EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Growald is a high-impact venture global philanthropy fund catalyzing the rapid transition to a clean energy future. We believe that philanthropy plays a key role in nurturing new climate solutions, supporting a vibrant and growing civil society, and promoting objective research and analysis for use by governments and key partners.The Network Leadership Pillar We recognize that the scale and speed of change required for the energy transformation is such that no single actor can accomplish it alone. The field has learned that collective impact models, collaborative giving and network action are powerful keys to unlocking impact.In addition to our network grantmaking, GCF dedicates time and resources to lead ALFIE, an informal community of funders aligned in their efforts to encourage clean electricity globally. Together, we galvanize and align resources and aggregate knowledge to bring our collective response to the climate emergency to the scale of the challenge. Each year, we host an international gathering to learn together with foundations and NGOs how to achieve a just power sector transition.There is a unique opportunity to catalyze more impact with other philanthropists, foundations, and regrantors by pulling together collaborative funding opportunities. We aim to enable and catalyze collective impact approaches in climate philanthropy. Our resource mobilization work is highly collaborative, ecosystem-generous, and aims for ecosystem-wide knowledge sharing and funding.The Role This role joins a new internal function to drive creation of resource mobilization materials, convenings, and systems that help secure ambitious, multiyear funding targets from current and prospective energy transition funders. This role will work across multiple internal GCF teams and in close collaboration with external stakeholders - regrantor and Civil Society Organizations (CSO) leaders working to accelerate the global energy transition.You You will manage and execute compelling, data-driven materials and events to mobilize funds for the field across priority regions, national campaigns, CSOs, and regrantors. You will drive knowledge generation and track engagement with funders.Resource mobilization data-driven content, materials, and events management - 50%Data-driven content and resource mobilization materialsResearch, collate information, write, and produce funder-facing materials (e.g., decks, memos, one pagers, etc.) that inspire aligned funding for the energy transition, informed by deep understanding of both funder and ecosystem needs and interests. Activities include:Collaborate with regrantor ecosystem as point of contact to gather key data and information to update both annual and emergent resource mobilization materialsPartner with Sr. Associate, Data and external partners to identify data trends and storylines that inform funding calls to action on specific priority areas.Research and draft responses to ongoing, bespoke data and information requests from funders to inform their strategies, partnering closely with stakeholders in the ecosystem to gather and package the requested information into compelling materials customized to funder interests in a timely manner.Review ecosystem partner fundraising materials (I.e. CSO, regrantor, or packaged collaborative decks, proposals) as requested to strengthen their asks.Oversee and execute annual network ecosystem multiyear resource mobilization action plan. Includes creating project management plan for internal and external stakeholders; collaborating with dozens of regrantor partners to collect and clean data; creating pivot tables and graphs from data to shape event slides; being a thought partner to Associate Director and CEO by helping spot and unearth funding trends and needs; drafting talking points for CEO; and crafting output materials that the team can use in year-round resource mobilization conversations.The manager will identify opportunities to optimize external partner time and energy, streamline processes, and improve funding outcomesStaying informed and sharing knowledge on philanthropic trends, leaders, and practices.Events management:Working closely with the Associate Director, manage all aspects of GCF-hosted resource mobilization events and convenings, including drafting agendas, thought partnering on themes and talking points, overseeing printed materials, email communications, managing guest lists, tracking RSVPs, research venues, dates, etc.Expertly lead internal event prep meetings, craft and share meeting summaries, and drive follow-upsOwn on-site logistics support and work with events and venue coordinators as neededOversee and execute CSO-funder connections at annual meetingProspect Knowledge and Contact Management- 40%Funder Knowledge ManagementResearch and recommend prioritization of prospective and current ecosystem funders, drawing on both development/philanthropic expertise and understanding of the field's needsProduce biographical and financial profiles on high potential funders, monitoring key news sources to share knowledge on top priorities to key stakeholdersInform prospect conversion strategy by developing and tracking key analytics and level of effortLead on coordinating information-sharing across internal teams to ensure colleagues are informed of upcoming resource mobilization meetingsIn partnership with the Associate Director, draft and manage internal briefing materials on prospects for CEO and Board in advance of key meetings, trips, and eventsRecord ecosystem resource mobilization successes in Salesforce and for annual impact reportRecommend, develop, and maintain easy to use SOPs to enable effective prospect engagement across Salesforce, Google Drive, and BoxOversee resource library for all ecosystem and GCF resource mobilization materialsContact managementTrack and manage processes for priority prospects and new community member journey, including documenting touch points & materials sharing in Salesforce, collaborating with ALFIE membership team and developing and ensuring a clear materials pathwayCollaborate with Salesforce Administrator to ensure that complex funder relationships are captured accurately in Salesforce, recommend system improvements, and ensure contact information and reports stay up-to-dateCross-cutting pillar special projects - 10%Execute special projects agreed upon with managerQualificationsWork experience:Understanding of climate philanthropy, with minimum 5-7 years experience working on or closely with a successful development / partnerships team managing relationships with high net worth individuals, family foundations, small and midsize foundations, and major gifts, eager to build and execute this workHas experience working in and with global energy transition regrantor, CSO, and funder ecosystem and familiar with this ecosystem's key data repositories and sourcesProven experience managing complex relationships and processes in a development, strategic partnerships, funder collaborative, or major gifts context.Able to think critically and execute tactically against funder engagement and collaboration strategies, acting in an ecosystem-oriented, generous mindsetSpeedy and adept at learning new tech programs and softwares; self-sufficient at acquiring new skills and applying those to support the team. Platform familiarity: Asana, Salesforce (minimum 2-3 years user experience with Salesforce or similar contact / donor management platform), Box, Google Drive, Microsoft Sharepoint, Powerpoint and Excel, Zoom, SignalCommunications, data, and events:Excellent interpersonal, verbal, and written communication skillsAbility to communicate data & quantitative information clearly and concisely with ability to spot data trends and gapsComfort and proven professional communication with board, principals, and C-suiteProven ability to distill and translate technical, complex concepts into accessible and clear communicationsExperience harnessing data and storytelling in a development or fundraising context preferredCollaboration & ecosystem orientation:Ability to build and maintain relationships both formally and ad hoc, and build networks to collaborate closely, and engage with others to achieve consensus; high emotional intelligenceProven complex stakeholder and project management to reach a collective outcomeCommitment to equityConsider yourself highly proactive and/or self-starter able to work independently while identifying moments for effective collaboration.Experience working cross-culturally and with people from diverse backgrounds and languagesIdeally, you have spent time working in emerging economies or with diverse stakeholders.Benefits & Organizational CultureWe have a dynamic and agile organizational culture and we're serious about supporting our people to thrive. Read more about our organizational culture here.This is a full-time, remote role based in the U.S. Preference for Brookline, MA; Seattle, WA; or Bay Area, CA.Flexible work policy: flex hours and opportunity to work from home two days / week.401(k) retirement plan with 6% employer match100% employer paid health, dental and vision coverageFour weeks of PTO plus thirteen paid holidaysAnnual allowance for professional development activitiesCoaching and management support with regular 1:1 meetingsPerformance reviews and feedback to support you and the team to reflect and growA co-developed initial three month work plan to help you hit the ground running and have clarity on your role and responsibilitiesCompensationThe Salary Band is $102,000-$127,000. Benefits include 100% employer paid medical and dental care, generous allowances including professional development, commuter, and work from home, an employer matched retirement plan, 13 holidays, 20-25 days of vacation, and additional PTO including sick and parental leave. Growald offers flexible working hours.