Development Assistant Salary in Knoxville, TN

Assistant Professor - Biophysics, Fall 2024Location:Knoxville, TNOpen Date:Nov 14, 2023Description:ASSISTANT PROFESSOR IN BIOPHYSICSTHE UNIVERSITY OF TENNESSEE The Department of Physics and Astronomy at the University of Tennessee (UT) invites applications for a tenure-track faculty position at the rank of Assistant Professor in the field of Biophysics. The appointment is expected to begin August 1, 2024. Qualifications:Candidates should have a PhD in Physics, Biophysics, or a closely related field at time of application, and show promise in research and in teaching. The successful candidate will be expected to establish an externally funded research program in the Department and provide training for Departmental undergraduate and graduate students, and postdoctoral researchers. The successful candidate will also be expected to contribute to the teaching mission of the Department. Evidence of prior formal, or informal, teaching and outreach activities will be advantageous. In their application, candidates may also describe how they will help promote students' access and inclusion in their teaching and research activities. We are interested in excellent candidates in all areas of experimental and computational biophysics including:·         Computational biophysics in self-assembly and regulatory processes at supramolecular and cellular levels, or active matter systems·         Experimental biophysics of processes in the supramolecular and cellular levels, or active matter systems·         Experimental biophysics in device development for biomedical applications A strong interest in interacting with ongoing research programs at UT is highly desirable. The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University.  The University of Tennessee, Knoxville, is Tennessee's flagship State research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. The successful candidate will benefit greatly from available computational resources, and by the proximity to unique research facilities at Oak Ridge National Laboratory, including the Joint Institutes for Computational Sciences, Biological Sciences, Advanced Materials, and Neutron Sciences.The campus is in one of the most beautiful areas of the country with easy access to miles of inland waterways, pristine state and national parks, diverse cultural opportunities, and a blend of convenient urban and rural living settings. Downtown Knoxville, adjacent to campus, is a thriving neighborhood filled with restaurants, shops, and indoor and outdoor entertainment venues, and is home to the Knoxville Symphony and Knoxville Opera, as well as to the annual Big Ears Music Festival, Jazz on the Square, Shakespeare on the Square, and other events.Application Instructions:Applicants should include (1) a cover letter describing their interest in the position; (2) a curriculum vitae including full list of publications; (3) a research statement outlining previous and future directions with detail on aligned sources of extramural funding; (4) a teaching and mentoring statement; (5) complete letters of recommendation from 3 references (requested through Interfolio). All application materials should be submitted on-line at https://apply.interfolio.com/135380. Only electronic applications will be considered, and acceptable file formats are .pdf or .docx.  The review of applications will start on January 5, 2024 and continue until the position is filled.  For additional questions, please contact Dr. Jaan Mannik, search chair, at [email protected]. Equal Employment Opportunity Statement:All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, the University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the university. Requests for accommodations of a disability should be directed to the Office of Equity & Diversity, 1840 Melrose Avenue Knoxville, Tennessee 37996-3560 or [email protected] or (865)974-2498. Inquiries and charges of violation of Title VI (race, color and national origin), Title IX (sex), Section 504 (disability), the ADA (disability), the Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Investigation & Resolution 216 Business Incubator Building 2450 E.J. Chapman Drive Knoxville, Tennessee 37996 or (865)974-0717 or [email protected].

Title: Department Assistant, Liberal Arts Department: Liberal Arts Number of Positions: 1 Classification: 3 Position #: 650950Type of Appointment: Full-Time FLSA Status: Non-Exempt Pay Rate: $32,320 - $39,400.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: • Non-supervisory roles: three (3) current or former supervisors• Personal references (friends, clergy, customers, relatives) are not considered acceptable references) Position Summary: The overall purpose of this position is to represent the department and to serve as a primary interface with its internal and external stakeholders. This position provides direct support to the department dean, chairs (2), program coordinators (5), full-time faculty (ca. 38-40), adjunct faculty (ca. 50-60), staff, and students at all campuses. Essential Functions: 30% Serves as the first contact for the dean and department in face-to-face, phone, and the website contact while assimilating and assisting in gathering various information to perform both administrative and general information to complete complex duties (reports, tables, projects and contracts). These reports and projects include course and faculty member information, Faculty and Load Compensation reports, tables and other documents, release time reports, workload reports, accreditation documents, Faculty Qualification Analyses, English Proficiency documents, volume orders, full-time and adjunct faculty directories, substitute teacher directories, e-mail directories, full-time and adjunct faculty schedules, textbook and software orders, etc. 30% Staff department office: Respond to inquiries from both internal and external stakeholders. Internally, faculty questions frequently pertain to departmental due dates, events, or college policies and procedures regarding leave, travel, etc.). Students generally seek information about faculty office hours, supervisor information, and submitting complaints. External inquiries range from basic information about departmental events to specific questions about curriculum (e.g. course offerings, course prerequisites, course transferability, course sequencing, required course textbooks, software, etc). Greet and handle visitors. Ascertain nature of visitors' needs; provide appropriate and accurate information or assistance, or direct visitors to proper person or resource. Schedule conference rooms and other areas through R25 reservation system for meetings and interviews, and keep track of other area's scheduled daily events. Catering arrangements may also be required. Faculty, adjunct, and temporary FLAC (pay) contracts are produced at least three times throughout the school calendar. 20% Coordinate information and generate accurate adjunct, dual service, overload, and substitution contracts, secure required signatures, route documents, and maintain record of contracts, notebooks of processed contract copies, and PDF files of processed contract copies. Explain and guide new adjuncts with HR and departmental paperwork. Compile all HR paperwork and send to HR for new employee processing. Enter teacher assignments in Banner, adjust section enrollment caps, find student transcripts in Banner BDMS, etc., and run Argos reports. Collect and maintain Faculty and adjunct schedules and syllabi. 4% Use Outlook email to keep faculty informed of critical information and due dates and to send out email polls and collect votes of departmental faculty members and announce results Compose routine letters and memoranda and type and edit correspondence, reports, and other documents. Review and screen applicant tracking to determine which prospective adjuncts have the proper qualifications for teaching and report qualified applicants to program coordinators. Contact, correspond, and schedule interview appointments for new faculty hires and handle any internal hiring candidates and documentation involved for prospective new full-time candidates and documentation involved for prospective new-full-time instructors. 2% Prepare forms, secure signatures, forward to payroll, and make any necessary corrections to faculty leave records. Answer website generated questions and concerns via email or phone. 2% Inventory office and classroom supplies and equipment, establish needs, and place orders through Pellibiz purchasing systems. Distribute office and classroom supplies to faculty at all five campuses as needed. Organize, maintain, and restock supply cabinet and walk-in storage closet. Put in service requests for set-ups and repairs. 1% Compose routine letters, memoranda, and type and edit correspondence, reports, and other documents. 1% Assist in collecting, distributing mail, revise, and maintain mailboxes each semester, and monitor assigned departmental mailrooms for paper, toner, and maintenance needs. 10% Schedule conference rooms and other areas through R25 reservation system for meetings and interviews and keep track of other areas' scheduled events daily. Arrange, schedule and create documents for any programs events (Debate Contests, History Month Events). Note: The College reserves the right to change or reassign job duties, or combine positions at any time. Key Results Areas: Measurable outcomes of this position include, assessable up to date information that is needed for other office staff to perform their responsibilities. Job Requirements: High school diploma; associate/certificate in business related area or CAP; prior understanding of college, TBR, or other academic environment Three years in an academic/office administrative environment or in a customer or student service role or experience working with and/or managing students; classroom or on- the- job trainings in Word, Excel, Outlook; demonstrate a record of flexibility and performance preferred experience working with academic knowledge; prior understanding of the College would be helpful. Part-time work experience is calculated at 50% credit of full-time work experience. Key Result Areas: This job's proper performance ensures correct information will be given about the department/College to both internal and external customers; will know policies and procedures to address and resolve problems. In addition, the dean and faculty members will receive all needed supplies, assistance, confidential problem resolution; for adjuncts,/substitutes,/and summertime full-time teachers receive correct payment; facilitate the coordination of student and faculty regarding correct submission of attendance and grade reporting to ensure students enrollment and financial aid outcomes. Maintaining a smooth and conflict-free environment is essential for measurable success. Special Skills/Application of Knowledge: Coordinates the day-to-day operations of the Department. Execute complex professional tasks requiring a high level of technical proficiency, decision-making and judgment on complex, confidential and/or sensitive issues. Communicate information clearly and concisely in person and/or on the telephone, exercising tact, patience, discretion, confidentiality, and professional demeanor. Ability to function productively in an ever-changing high stress, fast-paced environment with numerous interruptions. Ability to take initiative, work independently, make decisions, along with dependability in follow-through. Ability to prioritize and manage multiple tasks concurrently and meet deadlines. Ability to work with a diverse group of students, faculty, staff, colleagues, alumni and visitors. Demonstrate organizational skills, accuracy and efficiency in filing and keeping records. Experience with data management, design of program materials and website updates. The position holder will also be required to work with Microsoft Office, FLAC, (adjunct contract payroll system), Outlook, the PelliBiz (SciQuest) purchasing system, Banner, INB, MyPellissippi, (Banner Self-Service side), Argos, Adobe, R25 reservation system at a bare minimum. The position holder must also be able to scan documents, use a fax machine, use a multi-line phone, and operate photocopiers and a Riso duplicator. The departmental assistant relies on established departmental standards to produce internal reports and documents as well as upon the College's and TBR's documented policy and procedures as needed. Technical proficiency is maintained by attendance of software trainings and other professional development opportunities including independent study and reading. Creative thinking is encouraged in departmental brainstorming situations in order to improve outcomes and in the departmental assistant's formulation of personal goals to improve performance, as well as in clarifying and answering students'/faculty members'/staff members', questions and in clarifying and resolving students'/faculty members'/staff members' problems and needs. Able to engage in the College's mission and values. Financial Impact: Late or inaccurate knowledge of Payroll, Human Resource, computer input and maintenance along with the operation of equipment may result in late or incorrect paychecks, failure of equipment performance and/or equipment replacement. Impact of Decisions: This position involves both regular and spontaneous task work and customer service. Proper and conscientious performance of tasks and proficiency in customer service can have immediate, daily and long term affects for deans, faculty, adjuncts, staff and student outcomes. More than likely, the Dean, Vice Presidents, and Director levels of organization would be required to resolve errors. If mistakes are made, this can ultimately affect students and faculty. Complexity & Creativity: The Secretary 3 relies on established departmental standards to produce internal reports and documents as well as upon the College's and TBR's documented policy and procedures as needed. Technical proficiency is maintained by attendance of software trainings and other professional development opportunities including independent study and reading. Creative thinking is encouraged in departmental brainstorming situations in order to improve outcomes and in the Secretary 3's formulation of personal goals to improve performance. Responsibility for Accuracy: All production work (contracts, reports, book orders, etc.) is verified by the Dean as it is produced, so there is constant verification. A typical error would involve typos or miscalculation, and the most serious effect of an undetected error might be an inaccuracy of payment for an adjunct instructor or substitute teacher. Personal Contacts: In addition to working with any faculty, staff and students, this position is required to make contact with staff and administrators in almost all areas of the college which include Academic Affairs, Human Resources, President's Office, Payroll, Records, Institutional Research, Mail Services, Maintenance/Housekeeping, Helpdesk/Computer technicians, Media Services, Accounts Payable, Purchasing, Safety and Security, Cafeteria Services, Advising, the Executive Aid to the Vice President of Academic Affairs, and testing technicians. This position is also the contact for business owners, professionals, applicants, and the general public who consult with the college with regard to the Liberal Arts program.by way of the web site, email and/or phone. Many students call and walk in for assistance and information about various matters, and there are considerable calls from the general public about course and teacher information along with issues, prerequisites, required resources for courses, tutor services, as well as about departmental and college events. Nature of Contacts: Most outside and inside phone calls, outside visitors, adjuncts, book representatives, vendors, and other institutions requiring student matters, personnel information, recommendations, community inquiries, student teacher conflicts recommendations, college procedures, deadlines for individual departments but not limited to just one department or personnel. Relaying of correct and current information of all inquiries made to the departmental assistant are taken as fact, however further advisement and solutions are a representation of the departmental dean and College policies. Knowledgeable, tactful and creative questions and responses are used to solve problems while remaining accurate and professional does achieve understanding, persuasion and resolution. Budgetary: The input for needs of office equipment along with faculty and adjunct supplies is provided to the Dean. The dean of the department is responsible for budgetary decisions and tracking, and the assistant helps by meticulous maintenance of purchasing records and careful consultation and coordination with shipping and receiving. Physical Demands: The job requires the ability to move around or remain stationary as is necessary to carry out the various tasks involved. There are frequent deliveries of heavy boxes of textbooks and copier paper, with an estimated top weight of perhaps 30 pounds per unit. Hazards: This position requires a low to middle exposer to large student and employee populations who could have both illness and the potential for volatile individual behavior. Full-time Employment Benefits:• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program• Employee Assistance Program• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b• Employee Discount program with over 900+companies• 13 Paid Holidays/Year Includes paid days off the last week of December• Sick Leave Bank• Longevity Pay• Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at [email protected] . If you are interested in this position, click on the link to the left to apply. #mrprecblid 3k2klii10qr67q782nnkwc0yozdvkp

DescriptionAssistant Dean of Finance & Administration - Digital Learning at UTDigital Learning at UT is a newly created unit charged with advancing UT’s commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving.  The Assistant Dean of Finance and Administration (ADFA) serves as the Senior Leadership Team lead for finance, administration, facilities, and human resources activities within Digital Learning at UT.  This position must provide exceptional financial and operational leadership to a complex and quickly growing unit. This is a critical leadership role, serving the business and people needs of the overall unit, and operating in a highly team-oriented environment.  This position is responsible for developing critical operational and financial processes and initiatives essential to creating a sustainable business model in alignment with the University of Tennessee's mission.  This position develops budgets and forecasts that enable successful operations and facilitates significant financial investments in Digital Learning at UT, in support of the university's mission. This position serves as a critical liaison at the campus and system level, ensuring that financial flows are properly designed and implemented.  This position works closely with key members of leadership across the institution, including the Chancellors and Provosts cabinet, campus Finance office, deans, directors, and representatives from all areas of University Administration (finance, human resources, legal, etc.). This position serves as a member of the Digital Learning at UT Senior Leadership Team, while proactively being an advocate for all Digital Learning at UT team members. The ADFA is also responsible for ensuring an effective operational structure within the Digital Learning at UT operations including management of a service-oriented and engaged team with a focus on performance management, positive employee relations and ongoing learning and development opportunities.  The Assistant Dean of Finance and Administration reports to the Vice Dean and COO of Digital Learning at UT and works closely with all areas of Digital Learning at UT and the wider UT community to strengthen the operational areas that enable the learner experience.QualificationsPrimary Duties IncludeStrategic Planning LeadershipDevelops the annual academic and operating budget planning process creating forward-looking projections and metrics to make significant financial investments related to enrollment trends, teaching pedagogy and other relevant factors.Develops strategies and funding to implement new or changes to current processes/procedures to achieve desired outcomes.Establishes the strategic plan for fiscal, operational, HR, and capital priorities for Digital Learning at UT.Develops strategic resource allocation plans and financial pro forma analyses incorporating enrollment growth plans.  Develops analytical tools to measure and improve financial and operational functions.  Serves on special committees and supports strategic projects within Digital Learning at UT and for broader university-wide initiatives as a subject matter expert, at the request of the Dean, Vice Dean, or campus leadership.Ensures direct collaboration with appropriate central university functions, including finance and human resources, to achieve consistent practices, focused support for unified university priorities and compliance with mandatory regulations. Budget & Financial LeadershipCreates and oversees a sound financial environment, which includes best practice business processes and procedures.Leads the functions who process and record budget and financial transactions to ensure timely and accurate budget and financial information, monitor accounts and resolve problems, to ensure compliance and the safeguard resources and reduce risks.Ensures that Digital Learning at UT is a proactive, campus leader in its implementation of new and innovative financial analyses and administrative strategies to maximize all resources.Evaluates and implements operational efficiencies across areas and leverages solutions around system management and technology and provides campus recommendations of system-wide implementations that would provide value add, improve efficiency and transparency.Ensures ethical administrative, financial, and business practices in keeping with National Association of College and University Business Officers (NACUBO) standards and General Accepted Accounting Principles (GAAP).Works to ensure transparency of the budget process as well as accurate timely budget information to relevant parties. Leads/supervises the financial staff.Human Resources LeadershipResponsibility for the Digital Learning at UT HR function that provides recruiting, hiring, and performance review process management.Ensures timely appointments, reappointments, and promotions of employees.Establishes strategic priorities and delegates responsibility to the HR team.Works with supervisors to manage staff performance and resolves staff issues escalated to the Senior Leadership Team.Conduct salary and equity studies to establish salary and raise guidelines.Sponsors and supports initiatives and efforts to attract and retain excellent and diverse staff and develop and maintain effective and responsive administrative operations throughout the college.Capital & Facilities Planning and ManagementResponsibility for Digital Learning at UT facilities and related operations.Develop, manage, and oversee capital planning, facilities and emergency response management aspects relating to the Digital Learning at UT facilities, student, staff, and faculty needs. This includes working with the campus space committee to obtain adequate space and collaboratively setting policies and procedures to adequately support faculty and staff housed in the space.Identify gaps in existing facilities framework and provide solutions.Work with other campus and system departments as needed to oversee project completion dependent on the project type (work requests, remodels, new capital projects, etc.).Work with external partners to obtain, design and outfit space to meet Digital Learning at UT requirements as necessary.Education and ExperienceRequired:Bachelor's degree10+ years of progressively responsible financial and business operations experienceDemonstrated success in a senior leadership level rolePreferred Experience:Master’s degree in Business Administration, Finance, Accounting or other related fieldPrefer experience in an academic environment, but also with growing organizationsKnowledge skills and abilities are in an academic environmentLean training & certificationFor full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone number of three professional references, in addition to completing the applicant file to the Human Resources online application system, Taleo. Screening of applicants will begin immediately and continue until the position has been filled. DL_UTJob: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Digital Learning At UtSchedule: Full-timeJob Posting: Mar 29, 2024, 10:58:22 AM

DescriptionUniversity of Tennessee AthleticsDevelopment Assistant – Annual FundStart Date: June 2024Qualifications:The Tennessee Fund is seeking a highly self-motivated individual to join the Tennessee Fund team for a one-year development assistantship. Bachelor’s degree is required, or applicant must be in pursuit of a [4 year/associates/leave “degree” only] degree at time of hire. Applicants must obtain a bachelor’s degree or be pursuing a degree with the intention to graduate by Spring 2024. A Master’s degree and one year of experience in intercollegiate athletics development, marketing, sales or related field preferred. Computer, phone and demonstrated organizational skills necessary. Position involves weekend and after-hours work as needed. This position will gain valuable experience in a Power 5 development office through working with the annual fund team. The Development Assistant position is scheduled for a one-year term; it may be extended upon mutual agreement.Responsibilities:This position reports to the Associate Athletics Director of Development, Annual Fund and will take daily direction from the guidance of the Associate Director, Annual Fund.Manage current donor relationships and actively build new relationships with prospective donors through providing excellent customer service on the Tennessee Fund mainline.Manage the Tennessee Fund general email and respond to inquiries in a timely manner.Assist with the management of approximately 15 student workers (graduate and undergraduate students).Work collaboratively with a team utilizing communication and creativity to best service donors.Carry a portfolio of transactional, annual giving donors, with the goal to develop relationships, moving them through the donor pipeline through in person and virtual communication.Assist donors with the purchase and allocation of tickets and parking for football, basketball, and baseball.Additional responsibilities as assigned.Related Duties and Responsibilities:Represent the Tennessee Fund in a positive manner through interactions with donors, fans and alumni.Assist with the day-to-day operations of the Annual Fund team.Be prepared to work, as needed, all necessary sporting events across 20 varsity programs.Assist with the preparation and execution for various events and stewardship initiatives.Greet visitors and perform facility tours as requested.Experience with Adobe Creative Cloud specifically Photoshop and Illustrator are preferred.Goals of the Assistantship:Provide a first-hand experience in a NCAA Division I Power 5 development office.Develop the necessary skills and knowledge to excel in a full-time position following the assistantship.QualificationsThe Development Assistant serves approximately 40 hours a week, and some nights and weekends are required. The pay range for this position starts at $31,200, commensurate on experience and qualifications. This is a non-exempt hourly position. Overtime pay may be applied, as applicable.Previous development assistants with the Tennessee Fund have accepted full-time positions at the University of Tennessee, Clemson, Michigan State, NC State, Louisville, Northwestern and Tulane, among numerous other Division I institutions directly following the development assistantship. For questions, please contact:Maddie BurnsAssociate Director of Development, Annual Fund1551 Lake Loudoun Blvd., 1st Floor Brenda Lawson Athletic Building, Knoxville, TN [email protected]: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Knoxville Athletics PaySchedule: Full-timeJob Posting: Apr 25, 2024, 7:48:19 PM

DescriptionJob Opportunity: Assistant Director of Communications Location: University of Tennessee, Knoxville, TNThe University of Tennessee Division of Student Success is seeking an innovative and strategic communication professional to join our team as the Assistant Director of Communications. This pivotal role focuses on enhancing undergraduate retention and persistence through the development and execution of comprehensive communication strategies.Role Overview:Reporting directly to the Director of Strategic Communications, the Assistant Director will lead efforts in formulating and implementing innovative communication methodologies aimed at fostering student engagement and success through creative, strategic, and innovative solutions. Key Responsibilities:Strategic Communication Leadership: Spearhead strategic communication initiatives in collaboration with key stakeholders in the division, focusing on advancing the university's goals of student retention and success.Programmatic Focus: Elevate the visibility and impact of critical initiatives and departments, including such areas as Academic Advising, Academic Success Center, Career Development and Academic Exploration, Veterans Success Center, Undergraduate Research, and flagship projects.Integrated Communication Plans: Develop and execute holistic communication plans for DSS departments and initiatives that ensure message resonance across platforms, enhancing our influence on student success.Quality Control and Standards Enforcement: Maintain the highest standards of brand and communication excellence, ensuring consistency and quality across all channels.Data-Driven Decision Making: Keep data analysis front and center through consistent reporting to inform leadership and key stakeholders of ongoing dynamics within the division, to help refine communication strategies, and also optimize outreach and impact.Professional Development and Team Supervision: Lead the Division of Student Success Communications student interns, fostering a culture of growth and excellence where students are gaining knowledge and skills, while being challenged to deliver excellent resultsCollaborative Engagement: Lead all print needs and demands across the communications team. Understand subtle nuances to elevate print materials. Partner with University Printing and Mailing (UPM) as well as external vendors to ensure the highest quality of printed materials.QualificationsQualifications and Skills:Education:Bachelor’s degree in communications, public relations, or a related field is required, with 5 years of experience in a comms higher ed or agency settingMaster’s Degree in communications, public relations, communications, or a related field is preferred.Required Experience:2-3 years of supervision experienceExperience with project management and CRM softwareDemonstrated experience in digital content, creative, and strategic communications, with a demonstrated track record of innovation within a complex organization, preferably in higher educationProven leadership in communication strategies across diverse channels and platformsHigh proficiency in graphic design and PowerPointExcellent collaboration and engagement skills, effective across various organizational levelsA team player who is self-motivatedAbility to work independently and collaboratively in a fast-paced environment.Genuine passion for higher ed and the University of TennesseeA commitment to fostering a diverse and inclusive environment.Preferred Experience:Familiarity or previous experience in Salesforce, Slate, and AsanaExceptional leadership, supervision, and mentoring skills, especially amongst students or entry-level employees Join Our Mission:This role is more than a job; it’s a mission to contribute to the academic and personal success of students at the University of Tennessee. If you’re a dynamic and visionary communications leader ready to shape the future of student success, we invite you to apply.Application Process:For full consideration, please submit a resume and cover letter with your application.Salary Range: $53,820 to $60,030Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Vice Provost Student SuccessSchedule: Full-timeJob Posting: Apr 18, 2024, 1:41:15 PM

DescriptionAssistant Director for Assessment and EvaluationThe Division of Access and Engagement (DAE) is seeking an experienced professional for the role of Assistant Director for Assessment and Evaluation. This is an exciting opportunity to contribute in meaningful ways to divisional and institutional goals. Reporting to the Executive Director for Assessment and Evaluation, this position will play a vital role in measuring the effectiveness of efforts across campus to recruit and retain diverse talent. The Assistant Director will support the DAE team, as well as faculty and staff, by creating resources for communicating best practices for implementing assessment and gathering data, generating evaluation reports, keeping a pulse on national and local data trends to inform decision-making, and communicating recommendations to stakeholders both internal and external to the university. Additionally, this position will provide guidance to campus administration as they implement and assess the impact of their efforts to foster positive and welcoming learning and work environments.Job Function/Responsibilities40% Campus-wide support for the evaluation of access and engagement efforts·         Serves as a consultant to staff, faculty, and campus leadership as they seek ways to improve the culture and climate in their respective units, departments, and colleges. ·         Reviews and guides the design of climate assessments (e.g., surveys, etc.) and needs assessments to guide campus leadership in measuring success in recruitment and retention efforts.  ·         Coordinates the collection and analysis of data related to university culture and climate via surveys, focus groups, and other assessment/evaluation methods.·         Leads processes to regularly communicate progress made toward meeting institutional and divisional goals via reports and presentations.·         Monitors progress of evaluation projects though all phases to assure adherence to programmatic objectives.·         Analyzes quantitative and qualitative data to inform the direction of programs, initiatives, and funding. ·         Develops and/or uses innovative and equity-centered methodologies and techniques for evaluation, data collection, analysis, and presentation.30% Data forecasting·         Researches and communicates current trends in higher education to guide decision-making processes around access and engagement efforts.·         Maintains a working knowledge of established national evaluation frameworks and guidelines and provides up-to-date information on best practices to key stakeholders.·         Regularly investigates trends in national and local data (e.g., projected demographic data, information from national surveys and studies, etc.) to guide key performance indicators for strategic plans around access and engagement activities.30% Education and Resource DevelopmentCreates and provides educational resources for best practices in assessment and evaluation for faculty, staff, and administration to enable them to assist with and conduct evaluation of efforts to enhance/improve their cultures/climates.Provides subject matter expertise on equity-centered assessment and evaluation concepts and methods to staff, faculty, and graduate students. ·         Develops toolkits and templates that can be used by individuals and teams across campus to create strategic planning processes and mechanisms to assess and evaluate their access and engagement efforts.·         Supervises and provides professional development for the Graduate Research Assistant for Assessment and Evaluation.·         Develops professional development opportunities for DAE staff to enhance data literacy.·         Assists with other related duties as assigned.Knowledge, Skills, and Abilities:Evidence of the ability to effectively evaluate educational programs.Demonstrated effectiveness in strategic planning and program evaluation.The ability to work creatively, collaboratively, and professionally in an interdisciplinary university environment.The ability to take initiative, work independently and manage multiple projects.Knowledge of current qualitative and quantitative techniques for collecting, analyzing, and reporting data.The ability to work effectively in a team. Excellent communication skills, both verbal and written.A commitment to professional development and to cultivating welcoming and inclusive spaces.QualificationsRequired level/type of experience and/or years of experience:Master's in Education, Social Sciences, Public Policy, Statistics, Evaluation, Assessment, Educational Psychology, or closely related field. Degree must incorporate evaluation methodologies and a minimum of three (3) years of evaluation, assessment, and research experience.Preferred Knowledge, Skills, and Abilities:A minimum of five (5) years of professional evaluation, assessment, and research experience in diversity, equity, and inclusion. High level of effectiveness in strategic planning of inclusion initiatives.High level of knowledge in the use of data visualization software (e.g., Tableau, Power BI, etc.).For full consideration please submit a resume/CV, cover letter, and list of three references which includes name, email, and physical address. Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Vice Chancellor Access & EngagementSchedule: Full-timeJob Posting: Apr 18, 2024, 9:16:28 AM

DescriptionAssistant Vice Chancellor for Business Operations & Strategic Initiatives, Office of Campus Operations & Real EstateThe Office of Campus Operations & Real Estate is the second largest non-academic unit on campus and provides significant support in many areas for the University of Tennessee, Knoxville. This position is responsible for operations, administrative and fiscal oversight for five departments within the division and serves as an official designee in the absence of, or when needed by, the Associate Vice Chancellor of Campus Operations & Real Estate. The direct report departments include: VolCard, Campus Vending, Conferences & Event Services, Warehousing & Surplus Property, and University Print & Mail Services. Reporting units consist of $14M in combined annual revenues and approximately 80 employees. In addition, this position will serve in developing both short-and long-term strategic plans for Campus Operations & Real Estate, which impacts the physical campus, student/faculty/staff, and the surrounding community. Collaborating with stakeholders, this role will assist and work effectively in planning and implementing the Campus Master Plan as an administrative representative for the Office of Campus Operations & Real Estate.QualificationsResponsibilities: The Assistant Vice Chancellor for Business Operations & Strategic Planning is responsible for coordinating various support services/goods to enhance revenues that, in turn, will be reinvested into programs that support the increasing growth of the campus. This position is responsible for ensuring the following responsibilities are integrated with long-range physical planning: • Fosters a positive relationship with members of local communities, including community groups, student organizations, and campus departments. • Serves as a liaison for Campus Operations on capital projects with the Department of Capital Projects and Facilities Services to ensure auxiliary units are represented throughout programming, design, and construction phases. • Partners with the Associate Vice Chancellor of Campus Operations & Real Estate to formalize a capital project plan for auxiliary units annually that meets the demands of the campus community and remains in line with budget parameters. • Leads initiatives to ensure the campus community supports our service centers and auxiliary units with customer feedback and financial performance serving as primary KPI metrics. • Serves as a liaison for law enforcement and special event support by ensuring open lines of communications, prioritizing/balancing needs, and facilitating effective departmental collaboration. • Oversees the campus-wide event scheduling requirements and policies, which is critical to determining demands placed on operational and support units. • Responsible for identifying new revenue streams and sustaining growth in current program lines with an emphasis on maximizing revenues. • Establishes organizational direction and leads management staff to develop and implement strategies designed to achieve operational goals that efficiently use assigned resources. • Provides continuous oversight of financial planning and budgeting to ensure reporting units are financially robust and remain self-supporting. • Upholds the principles of inclusiveness, diversity, dialogue, collegiality, respect, knowledge, integrity, learning, awareness, and responsiveness. Sets standards, goals and plans related to these areas. • Personnel management/development: Provides guidance and support to direct reports by promoting professional development opportunities such as conferences, seminars, etc. that can assist their units and help their personal advancement. • Performs other job-related duties and special projects as assigned. Minimum/Required Qualifications: • Bachelor’s degree with a business focus. • Experience in a higher education environment, with at least 5 years of experience in managing a single large auxiliary unit or multiple units. • Demonstrated experience serving as primary contact or project manager for projects of both small and large dollar thresholds. • Demonstrated experience managing and supervising a complex and varied workforce. Preferred Qualifications • At least 5 years of deep knowledge and understanding of campus auxiliaries, campus operational procedures, and/or campus/event planning. • Experience in planning and executing large scale events and/or logistical processes is extremely advantageous to understanding and supporting the high volume of campus activities (i.e. conferences, retail, parking, food/beverage, etc.). Required Knowledge, Skill, and Abilities • Familiarity with budgets and financial management with a large volume of revenues. • Knowledge of campus planning, event logistics, and an ability to prioritize projects. • Analytical skills to digest management reports. • Ability to make timely and informed decisions. • Effective written and verbal communication skills. • Ability to serve as an example of collaboration among internal and external stakeholders. Preferred Knowledge, Skill, and Abilities • Extensive knowledge of budget and financial management. • Knowledge of higher education auxiliaries and operational units. • Excellent written and verbal communication skills. • Ability to relate with a variety of campus stakeholders to understand the importance of how various services support the campus community. WORK SCHEDULE: • Monday-Friday, 8am-5pm • Position may require occasional weekends, evenings, and/or overnight travelWORK LOCATION: Knoxville Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately. For additional information or nominations, please contact Tennion Reed, Assistant Executive Recruiter, ([email protected]). To be assured of full consideration, applications must be received via our Taleo application system.Job: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Assoc Vc OperationsSchedule: Full-timeJob Posting: Apr 22, 2024, 2:23:04 PM

DescriptionPosition Announcement Assistant Dean for Academic Affairs – College of Emerging & Collaborative Studies Full-Time, Exempt, Market Range 21 The Assistant Dean for Academic Affairs (ADAA) reports to the Dean of College of Emerging and Collaborative Studies (CECS) and supports the Dean in engagement with campus stakeholders on curriculum and student matters. ADAA manages course scheduling, teaching resource allocation, development and monitoring of enrollment projections and assessment metrics for all CECS programs. ADAA monitors, implements curricula in accordance with CECS and campus curricular policies and procedures, and represents CECS in all academic curriculum processes and policy discussions on campus at both graduate and undergraduate levels. ADAA, in collaboration with the program directors, oversees the new curriculum processes, launch, delivery, and maintenance of CECS programs, and leads the accreditation and assessment processes for CECS programs. ADAA proactively engages with other colleges to ensure reliable communication and coordination of new programs and courses that overlap with CECS topics, oversees the Leadership Advisory Board meetings, and manages MoUs and agreements with other colleges and institutions regarding curriculum matters and course scheduling. ADAA is responsible for timely submission of new programs through the necessary THEC and campus processes. ADAA coordinates with program directors and CECS leadership to run internship, service, research and capstone courses for all CECS programs. ADAA has the oversight of CECS scholarship policies and strategies, awards student scholarships and fellowships, and represents CECS in discussions with Financial Aid, registrar, bursar, and relevant Enrollment Management units. ADAA ensures CECS is successfully represented in outreach, recruitment, and retention events, and works closely with university units and relevant CECS staff to attain CECS success metrics (such as enrollment, employment upon graduation, retention). ADAA oversees student matters timely and effectively. ADAA assesses the feasibility of new proposed programs, creates feasibility reports, and submits an annual report that assesses the success of existing CECS programs, and provides insights to the Dean for the future direction of CECS programs.  Responsibilities:  ACADEMIC PROGRAMMING·       Coordination and integration of proposed new programs, policies and undergraduate and graduate course offerings for the college programs·       Chair College Faculty Board in discussion, revisions and approval of the proposed curricular changes for the College·       Present regular updates on CECS initiatives to CECS Leadership Advisory Board·       Lead the approval of the submission of the proposed changes through the College Faculty Board meeting, the University Undergraduate and Graduate curriculum committees, and Undergraduate and Graduate councils.·       Oversee CECS Intranet for timely postings of meeting dates, minutes, agendas for all CECS curriculum committees.·       Serve ias program director for fully established CECS programs as needed (e.g. Data Science)·       Schedule and manage resource allocations for all CECS courses and programs·       Monitor enrollment, make educated enrollment projections and identify strategies to achieve CECS success metrics and the resources needed·       Complete feasibility analysis for proposed CECS programs·       Attend Graduate and Undergraduate associate deans meetings to stay abreast of new University policies, new approaches to delivery of course materials, graduate student issues and policies, assessment of resource and needs in the College undergraduate and graduate programs in deans meetings·       Manage THEC applications for all new programs under the college. ·       Assess CECS programs, provide annual reports to Dean·       Oversee faculty, GTA and other student appointments for college·       Ensure CECS program faculty meetings with representation from appropriate colleges are held regularly for all CECS programs, and maintain agenda and minutes of these meetings·       Manage MoUs and other agreements such as transfer, faculty buyout, elective offerings by other colleges, etc.·       Oversee capstone, research, service and internship courses offered by CECS, and provide guidance on establishing and monitoring learning outcomes·       Oversee VolCore designation of CECS courses, and their submissionsSTUDENT EXPERIENCE, OUTREACH, RECRUITMENT AND RETENTION·       Provide broad leadership to the college programs in setting its strategic goals for, including its growth, resource needs, and teaching staff search and development, close interaction with the program staff in establishing recruitment and retention goals, regularly scheduled biweekly meetings with the program directors to discuss important issues and needs·       Lead the creation and oversight of college outreach, recruitment and retention programs ·       Oversight of internship and research-based learning courses and the capstone courses·       Supervise college events and participation in university recruitment programs and ensure CECS is successfully represented at such events (Sneak Peek, Big Orange Preview,etc.)·       Develop, direct and supervise major college student events·       Work with campus, community, and other academic partners in developing programs that enable engaged and immersive learning experiences ·       Support the College Ambassador Program in its leadership training and outreach activities associated with College constituencies, including recruitment activities, interaction with parents and incoming students, and other related activities as needed in coordination with the University recruitment efforts·       Work closely with Center for Career Development and Director of Partnerships to establish internship opportunities, and industry supported projects for CECS students·       Meet with parents, students, University unit directors to address issues, complaints, and requests related to College student activities, teaching and research programs, and outreach activitiesOther ·       Oversee space and other resource needs of college·       Support goals and directives of the Dean, as needed·       Recruit, hire, supervise and evaluate lecturers and Faculty Fellows ·       Monitor timely reviews and establishment of MoUs with other colleges·       Collaborate with College leadership team to advance the strategic plan of the College·       Interact with the CECS Communication Office in recruitment, advertising, and outreach to various constituencies of the College·       Interact with the CECS Finance operations in distribution of scholarship, faculty and student appointments, and other unit needs ·       Participate in task forces, search committees, and policy discussions in University programs that interact with the College·       Coordinate CECS Commencement activities·       Encourage establishment of and meet and evaluate financial needs for all college-level student societiesQualificationsEducation:  Doctoral Degree Required; Interdisciplinary background preferred.Required Skills and Experience: ·       Demonstrated experience in scholarly work and excellence in teaching, research, and service.·       Ten years of equivalent teaching experience·       Demonstrated experience in creating, supporting, and/or deploying innovative new curricula, degree programs, and/or student programs.·       Demonstrated leadership and administrative skills.·       Strong interpersonal and communication skills·       Ability to gain and apply a broad knowledge of university policies, administrative structure, and operating procedures.·       Knowledge of and strong commitment to interdisciplinary education and research·       Knowledge of and demonstrated commitment to equal employment opportunity and affirmative action.·       Strong interpersonal and communication skills·       Broad knowledge of university policies, administrative structure, and operating proceduresPreferred Knowledge, Skills, and Abilities·       Qualifications appropriate to hold the rank of professor in a relevant discipline at UTK academic units.·       Leadership experience at the department or college levelEducation:  Doctoral Degree Required; Interdisciplinary background preferred.Required Skills and Experience: ·       Demonstrated experience in scholarly work and excellence in teaching, research, and service.·       Ten years of equivalent teaching experience·       Demonstrated experience in creating, supporting, and/or deploying innovative new curricula, degree programs, and/or student programs.·       Demonstrated leadership and administrative skills.·       Strong interpersonal and communication skills·       Ability to gain and apply a broad knowledge of university policies, administrative structure, and operating procedures.·       Knowledge of and strong commitment to interdisciplinary education and research·       Knowledge of and demonstrated commitment to equal employment opportunity and affirmative action.·       Strong interpersonal and communication skills·       Broad knowledge of university policies, administrative structure, and operating proceduresPreferred Knowledge, Skills, and Abilities·       Qualifications appropriate to hold the rank of professor in a relevant discipline at UTK academic units.·       Leadership experience at the department or college levelTo Apply:Screening of applicants will begin immediately and will continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, and a minimum of three references. All applicants must apply online to be considered for this position.The review of applications will begin March 1, and the position will remain open until it is filled.Expected start date: June 1, 2024.Job: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Coll Of Emerging & Collaborative StudiesSchedule: Part-timeJob Posting: Feb 15, 2024, 2:22:00 PM

Title: Student Development Assistant (Grant-funded until 12/31/2025) Pay Rate: $38,210 - $46,920.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Type of Appointment: Full-Time Number of Positions: 1 Position #: 650560 Classification: 3 Department: TRiO-Student Support Services FLSA Status: Non-exempt Required Documents Needed to Upload at Time of Application: Resume Unofficial Transcripts Three Professional References (See below) Reference check requirements: Non-supervisory roles: preferably three (3) current or former supervisors. Personal references (friends, clergy, customers, relatives) are not considered acceptable references Job Summary: The overall purpose of this position is to assist TRIO participants in the development of their academic skills, leadership potential, and career pathway. The position will also provide clerical support as needed to the TRIO Student Support Services Program (database, confidential files, assisting with evaluation and reporting). Important elements of this position include providing direct TRIO SSS services to participants, assisting with Program workshops, cultural enrichment activities, and career awareness and exploration activities. Essential Functions: 35% Maintains regular contact with an assigned case load of TRIO SSS students providing support in each of the 5 mandated U.S. Department of Education services. 20% Provides guidance and advisement to TRIO SSS students in the areas of leadership development and career awareness & development 20% Assists Project staff with clerical duties as requested 10% Assists in the planning and implementation of TRIO SSS sponsored workshops 5% Prepare & submit documentation for monthly and annual reporting 5% Assists the TRIO Director with selection & intake of Program participants 5% Database and file management (electronic database and individual files). Note: The College reserves the right to change or reassign job duties, or combine positions at any time. All employees are expected to engage in strategic institutional efforts related to diversity, equity, and inclusion of marginalized students. Key Result Areas: Timeliness in response & follow-up with TRIO participants Number of TRIO participants retained and/or graduated each semester. Meeting the objectives of the TRIO SSS Program as approved by the U.S. Department of Education Job Requirements: Bachelors Degree in Education, Leadership, Counseling, Communications or related field A minimum of 2 years of work experience in a higher education setting required, preferably working with TRIO or related outreach programs including familiarity with financial aid, scholarships, transfer programs, and academic advising, Microsoft office, and an understanding and sensitivity to diverse populations Part-time work experience is calculated at 50% of full-time experience. Complexity & Creativity: Ability to assess student needs Ability to multi-task Excellent time management skills Strong interpersonal skills Strong organizational skills Strong leadership skills Ability to build and maintain positive relationships with diverse populations Ability to operate a personal computer and associated software with proficiency Able to engage in the colleges mission and values Magnitude of Impact: This position works under the objectives of the federal TRIO SSS grant funded by the U.S. Department of Education. The ability to serve the target population of 1st generation, low income, disabled students in order to increase retention and graduation rates is essential to the success of the TRIO SSS Program. Failure to meet the objectives of the grant will result in loss of funding which would impact several departments within the college. Responsibility for Accuracy: Maintaining accurate student information to be utilized in the Annual Performance Report submitted to the U.S. Department of Education. requires a great deal of attention to detail. Any mistake will be reflective within the report and can have major impact on future funding of the TRIO SSS Program at Pellissippi. Miscommunication with students and TRIO SSS staff may lead to misunderstandings and anxiety or other errors within the workplace. Financial Impact: Utilization of office equipment for job-related tasks and time being spent effectively ensures that the Program can be run efficiently with minimum costs and waste of valuable resources. Budgetary: This position requires purchasing supplies, approved by the Project Director. The position is responsible for completing requisitions, processing invoices, and assuring documentation of all purchases is maintained in accordance with the U.S. Department of Education and Pellissippi State Community College. The position does not have any signing authority. Judgement & Decisions: If an issue arises within the realm of the position duties, the position may make decisions independently. If the situation is not in the scope of the position then a referral is made to the TRIO Director. Nature of Contacts: The purpose of interactions, both internally and externally, is to provide and receive information, discuss and seek understanding, and to negotiate and resolve conflicts. Contacts include PSCC faculty and staff, non-profit organizations which may provide assistance to TRIO participants, 4-year post- secondary institutions, other TRIO professionals. Physical Demands: Mostly sitting for desk work, some walking and standing. In some instances, may require lifting, climbing on a step ladder, standing, kneeling, pushing, stooping, reaching above the shoulder, grasping, bending repeatedly and manual dexterity in fingers and hand is also required. This position will require travel to other campuses. Will also require setting up display tables at campus and/or community events. Hazards: Exposure to germs and bacteria which may cause colds, flu, COVID-19, and other illnesses is the greatest threat of this position Full-time Employment Benefits: Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program Employee Assistance Program Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b Employee Discount program with over 900+companies 13 Paid Holidays/Year Includes paid days off the last week of December Sick Leave Bank Longevity Pay Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Human Resources at Pellissippi State Community Colleges Human Resource Office at 865-694-6607 or by email at [email protected]. If you are interested in this position, click on the link to the left to apply. #mrpEEO/AA/Title VI/Title IX/Section 504/ADA employer.recblid ffbz7pkyqgqv1j0qtfldert7660xpv

DescriptionOne Stop Student ServicesDivision of Enrollment ManagementUniversity of Tennessee, Knoxville  The Office of One Stop Student Services at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Assistant Director position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.The Position: This is an on-campus position with some hybrid/remote work schedule flexibility. The Assistant Director of One Stop Student Assistants will directly supervise and lead a team of One Stop Counselors. This position will provide primary supervision, leadership, vision, and direction for the assigned team regarding all facets of One Stop operations, in support of achieving institutional enrollment goals for the University of Tennessee. The position will coach, train, and evaluate their team, enabling staff to serve students successfully. This position is responsible for the coordination and implementation of established strategic goals for the division. This position will also serve as the primary supervisor for the One Stop Student Assistant Program, overseeing recruitment, hiring, training, and day to day management of a student team of over 30 student employees.QualificationsRequired Education and Experience: Bachelor's Degree-• 1 or more years of experience training others (students, staff, etc.)• 2 or more years of progressively responsible experience in customer service related field Preferred Education and Experience: Master's Degree-• Experience in higher education, specifically areas of enrollment, admissions, financial aid, registrar, and bursar/student accounts• 1 or more years of progressively responsible experience in financial aid Required Knowledge, Skills, and Abilities: • Exceptional customer service skills and knowledge of basic service etiquette• Exceptional oral and written communication skills; public speaking skills• Ability to write clearly, concisely, and correctly• Ability to engage and interact effectively with people of all ages and diverse backgrounds• Ability to work as a team member• Ability to analyze and interpret data and make independent decisions; responsible for decisions• Ability to attend meetings, events, functions on and off campus and work weekends and evenings as required• Ability to meet expectations in a fast-paced, dynamic, customer-oriented environment• Highly motivated, focused, and results-oriented Preferred Knowledge, Skills, and Abilities: • Knowledge of higher education, enrollment services, and student development• Knowledge of the University of Tennessee, Knoxville, including institutional and unit policies, procedures, and processes The DivisionThe Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.  The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C. For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.Job: Student ServicesPrimary Location: US-Tennessee-knoxvilleOrganization: One StopSchedule: Full-timeJob Posting: May 3, 2024, 7:31:30 PM