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Department Assistant, Liberal Arts
Pellissippi State Community College, Knoxville
Title: Department Assistant, Liberal Arts Department: Liberal Arts Number of Positions: 1 Classification: 3 Position #: 650950Type of Appointment: Full-Time FLSA Status: Non-Exempt Pay Rate: $32,320 - $39,400.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: • Non-supervisory roles: three (3) current or former supervisors• Personal references (friends, clergy, customers, relatives) are not considered acceptable references) Position Summary: The overall purpose of this position is to represent the department and to serve as a primary interface with its internal and external stakeholders. This position provides direct support to the department dean, chairs (2), program coordinators (5), full-time faculty (ca. 38-40), adjunct faculty (ca. 50-60), staff, and students at all campuses. Essential Functions: 30% Serves as the first contact for the dean and department in face-to-face, phone, and the website contact while assimilating and assisting in gathering various information to perform both administrative and general information to complete complex duties (reports, tables, projects and contracts). These reports and projects include course and faculty member information, Faculty and Load Compensation reports, tables and other documents, release time reports, workload reports, accreditation documents, Faculty Qualification Analyses, English Proficiency documents, volume orders, full-time and adjunct faculty directories, substitute teacher directories, e-mail directories, full-time and adjunct faculty schedules, textbook and software orders, etc. 30% Staff department office: Respond to inquiries from both internal and external stakeholders. Internally, faculty questions frequently pertain to departmental due dates, events, or college policies and procedures regarding leave, travel, etc.). Students generally seek information about faculty office hours, supervisor information, and submitting complaints. External inquiries range from basic information about departmental events to specific questions about curriculum (e.g. course offerings, course prerequisites, course transferability, course sequencing, required course textbooks, software, etc). Greet and handle visitors. Ascertain nature of visitors' needs; provide appropriate and accurate information or assistance, or direct visitors to proper person or resource. Schedule conference rooms and other areas through R25 reservation system for meetings and interviews, and keep track of other area's scheduled daily events. Catering arrangements may also be required. Faculty, adjunct, and temporary FLAC (pay) contracts are produced at least three times throughout the school calendar. 20% Coordinate information and generate accurate adjunct, dual service, overload, and substitution contracts, secure required signatures, route documents, and maintain record of contracts, notebooks of processed contract copies, and PDF files of processed contract copies. Explain and guide new adjuncts with HR and departmental paperwork. Compile all HR paperwork and send to HR for new employee processing. Enter teacher assignments in Banner, adjust section enrollment caps, find student transcripts in Banner BDMS, etc., and run Argos reports. Collect and maintain Faculty and adjunct schedules and syllabi. 4% Use Outlook email to keep faculty informed of critical information and due dates and to send out email polls and collect votes of departmental faculty members and announce results Compose routine letters and memoranda and type and edit correspondence, reports, and other documents. Review and screen applicant tracking to determine which prospective adjuncts have the proper qualifications for teaching and report qualified applicants to program coordinators. Contact, correspond, and schedule interview appointments for new faculty hires and handle any internal hiring candidates and documentation involved for prospective new full-time candidates and documentation involved for prospective new-full-time instructors. 2% Prepare forms, secure signatures, forward to payroll, and make any necessary corrections to faculty leave records. Answer website generated questions and concerns via email or phone. 2% Inventory office and classroom supplies and equipment, establish needs, and place orders through Pellibiz purchasing systems. Distribute office and classroom supplies to faculty at all five campuses as needed. Organize, maintain, and restock supply cabinet and walk-in storage closet. Put in service requests for set-ups and repairs. 1% Compose routine letters, memoranda, and type and edit correspondence, reports, and other documents. 1% Assist in collecting, distributing mail, revise, and maintain mailboxes each semester, and monitor assigned departmental mailrooms for paper, toner, and maintenance needs. 10% Schedule conference rooms and other areas through R25 reservation system for meetings and interviews and keep track of other areas' scheduled events daily. Arrange, schedule and create documents for any programs events (Debate Contests, History Month Events). Note: The College reserves the right to change or reassign job duties, or combine positions at any time. Key Results Areas: Measurable outcomes of this position include, assessable up to date information that is needed for other office staff to perform their responsibilities. Job Requirements: High school diploma; associate/certificate in business related area or CAP; prior understanding of college, TBR, or other academic environment Three years in an academic/office administrative environment or in a customer or student service role or experience working with and/or managing students; classroom or on- the- job trainings in Word, Excel, Outlook; demonstrate a record of flexibility and performance preferred experience working with academic knowledge; prior understanding of the College would be helpful. Part-time work experience is calculated at 50% credit of full-time work experience. Key Result Areas: This job's proper performance ensures correct information will be given about the department/College to both internal and external customers; will know policies and procedures to address and resolve problems. In addition, the dean and faculty members will receive all needed supplies, assistance, confidential problem resolution; for adjuncts,/substitutes,/and summertime full-time teachers receive correct payment; facilitate the coordination of student and faculty regarding correct submission of attendance and grade reporting to ensure students enrollment and financial aid outcomes. Maintaining a smooth and conflict-free environment is essential for measurable success. Special Skills/Application of Knowledge: Coordinates the day-to-day operations of the Department. Execute complex professional tasks requiring a high level of technical proficiency, decision-making and judgment on complex, confidential and/or sensitive issues. Communicate information clearly and concisely in person and/or on the telephone, exercising tact, patience, discretion, confidentiality, and professional demeanor. Ability to function productively in an ever-changing high stress, fast-paced environment with numerous interruptions. Ability to take initiative, work independently, make decisions, along with dependability in follow-through. Ability to prioritize and manage multiple tasks concurrently and meet deadlines. Ability to work with a diverse group of students, faculty, staff, colleagues, alumni and visitors. Demonstrate organizational skills, accuracy and efficiency in filing and keeping records. Experience with data management, design of program materials and website updates. The position holder will also be required to work with Microsoft Office, FLAC, (adjunct contract payroll system), Outlook, the PelliBiz (SciQuest) purchasing system, Banner, INB, MyPellissippi, (Banner Self-Service side), Argos, Adobe, R25 reservation system at a bare minimum. The position holder must also be able to scan documents, use a fax machine, use a multi-line phone, and operate photocopiers and a Riso duplicator. The departmental assistant relies on established departmental standards to produce internal reports and documents as well as upon the College's and TBR's documented policy and procedures as needed. Technical proficiency is maintained by attendance of software trainings and other professional development opportunities including independent study and reading. Creative thinking is encouraged in departmental brainstorming situations in order to improve outcomes and in the departmental assistant's formulation of personal goals to improve performance, as well as in clarifying and answering students'/faculty members'/staff members', questions and in clarifying and resolving students'/faculty members'/staff members' problems and needs. Able to engage in the College's mission and values. Financial Impact: Late or inaccurate knowledge of Payroll, Human Resource, computer input and maintenance along with the operation of equipment may result in late or incorrect paychecks, failure of equipment performance and/or equipment replacement. Impact of Decisions: This position involves both regular and spontaneous task work and customer service. Proper and conscientious performance of tasks and proficiency in customer service can have immediate, daily and long term affects for deans, faculty, adjuncts, staff and student outcomes. More than likely, the Dean, Vice Presidents, and Director levels of organization would be required to resolve errors. If mistakes are made, this can ultimately affect students and faculty. Complexity & Creativity: The Secretary 3 relies on established departmental standards to produce internal reports and documents as well as upon the College's and TBR's documented policy and procedures as needed. Technical proficiency is maintained by attendance of software trainings and other professional development opportunities including independent study and reading. Creative thinking is encouraged in departmental brainstorming situations in order to improve outcomes and in the Secretary 3's formulation of personal goals to improve performance. Responsibility for Accuracy: All production work (contracts, reports, book orders, etc.) is verified by the Dean as it is produced, so there is constant verification. A typical error would involve typos or miscalculation, and the most serious effect of an undetected error might be an inaccuracy of payment for an adjunct instructor or substitute teacher. Personal Contacts: In addition to working with any faculty, staff and students, this position is required to make contact with staff and administrators in almost all areas of the college which include Academic Affairs, Human Resources, President's Office, Payroll, Records, Institutional Research, Mail Services, Maintenance/Housekeeping, Helpdesk/Computer technicians, Media Services, Accounts Payable, Purchasing, Safety and Security, Cafeteria Services, Advising, the Executive Aid to the Vice President of Academic Affairs, and testing technicians. This position is also the contact for business owners, professionals, applicants, and the general public who consult with the college with regard to the Liberal Arts program.by way of the web site, email and/or phone. Many students call and walk in for assistance and information about various matters, and there are considerable calls from the general public about course and teacher information along with issues, prerequisites, required resources for courses, tutor services, as well as about departmental and college events. Nature of Contacts: Most outside and inside phone calls, outside visitors, adjuncts, book representatives, vendors, and other institutions requiring student matters, personnel information, recommendations, community inquiries, student teacher conflicts recommendations, college procedures, deadlines for individual departments but not limited to just one department or personnel. Relaying of correct and current information of all inquiries made to the departmental assistant are taken as fact, however further advisement and solutions are a representation of the departmental dean and College policies. Knowledgeable, tactful and creative questions and responses are used to solve problems while remaining accurate and professional does achieve understanding, persuasion and resolution. Budgetary: The input for needs of office equipment along with faculty and adjunct supplies is provided to the Dean. The dean of the department is responsible for budgetary decisions and tracking, and the assistant helps by meticulous maintenance of purchasing records and careful consultation and coordination with shipping and receiving. Physical Demands: The job requires the ability to move around or remain stationary as is necessary to carry out the various tasks involved. There are frequent deliveries of heavy boxes of textbooks and copier paper, with an estimated top weight of perhaps 30 pounds per unit. Hazards: This position requires a low to middle exposer to large student and employee populations who could have both illness and the potential for volatile individual behavior. Full-time Employment Benefits:• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program• Employee Assistance Program• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b• Employee Discount program with over 900+companies• 13 Paid Holidays/Year Includes paid days off the last week of December• Sick Leave Bank• Longevity Pay• Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at 865-694-6607 or by email at [email protected] . If you are interested in this position, click on the link to the left to apply. #mrprecblid 3k2klii10qr67q782nnkwc0yozdvkp
Administrative Assistant - Division of Access and Engagement
The University of Tennessee, Knoxville, Knoxville
DescriptionAdministrative Associate - Division of Access and EngagementNon-exempt The University of Tennessee-Knoxville Assessment, Culture and Education unit within the Division of Access and Engagement is seeking an experienced professional for our Administrative Associate II position. This is an exciting opportunity to support efforts that affect the campus, contributing in meaningful ways to the diversity and intercultural goals of the University. About the PositionThis position provides a key support role in a fast-paced environment for the general support of the Division of Access and Engagement (DAE), more specifically, the Assessment Culture and Education (ACE). This professional works directly with the ACE's initiatives, and events.  This professional assists with providing information and guidance to students, faculty, staff, or community members who might have general questions or be attending ACE's initiatives, services, and events. Reporting directly to the Associate Vice Chancellor for ACE, this position provides high-level administrative support, acts as the first point of contact for the Assessment Culture and Education and will handle all matters related to assessment inquiries, scheduling events and meetings, oversees registration processes, assists with initiative materials, and assists with effective modes on communication for internal UT groups/units and external partnerships. They will also manage the office's communications by assisting with presentation, maintaining and updating websites where needed, and generating reports, as needed.QualificationsJob Duties·         Administrative Supporto    Maintains calendar, coordinates and supports travel for Associate Vice Chancellor (AVC), Executive Director (ED) & the Director of Communications (DC).o    Manage the monthly p-card and travel card reconciliation process for the ACE team. o    Provides front-desk services, greeting guests and answering questions from faculty, staff, students, and other visitors to the office, as needed. o    Updates and maintains departmental mailing list and organizes mailings for major events and serves as one of the Division's parking liaisons. o    Assists with the formatting and generation of reports and with gathering information when requested. Generates presentations and data analytics as requested. o    Generates letters for the AVC, ED, and DC. Sends communications to faculty, staff, students, and community partners, as requested.  o    Serve as the primary administrator of the Division-Wide (Internal) DAE events calendar. Other duties as assigned by the AVC.·         Event Schedulingo    Maintains the AVC, ED, and DC's calendars and registration processes related to events, including but not limited to information on DAE & ACE initiatives, seminars, workshops, and events. o    Books facilities for meetings, order food and beverages for meetings and events, on campus and in the community. Communicates with key stakeholders for the planning of campus and on-site activities and other initiatives.  o    Assist with the coordination of all aspects of ACE initiatives including program advertising, application processes, coordination of applicable logistics.o    Monitors other campus-wide events to seek ways to collaborate and partner and avoid overlaps. The position will submit scheduling requests in Ad Astra. o    Provides scheduling information to faculty, staff, and students who are interested in ACE initiatives. o    Ensures that ACE events are submitted to the campus events website for public viewing.·         Budget Supporto    Maintain an accurate and current account of budgets for our unit. o    Assist unit leaders with budget request, budget reports, budget analysis, and budget forecasting. o    Process invoices and payments in a timely manner. Required Qualifications·         High School Diploma·         Minimum three years of relevant professional experience ·         Experience functioning in a dynamic environment.Preferred Qualifications·         Knowledge/experience working with college faculty, staff, and students·         Experience working with budgetsRequired Knowledge, Skills and Abilities·         Ability to multi-task and work independently in a dynamic environment ·         Excellent oral and written communication skills with the ability to communicate and interact effectively with students, faculty, staff, administrators, and community members·         Excellent grammar and proofreading skills·         Excellent organizational and problem solving skills·         Experience in dealing with a wide-range of people in a polite and professional manner·         Knowledge and use of databases, proficient with Microsoft Office software including Word, Excel, PowerPoint, Outlook, Teams, and Adobe Acrobat ·         Detailed oriented·         Ability to maintain confidentiality ·         Capable of working individually and in a team environment·         High level of personal initiativeJob: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Vice Chancellor Access & EngagementSchedule: Full-timeJob Posting: Mar 19, 2024, 3:51:21 PM
Assistant Dean of Finance & Administration - Digital Learning at UT
The University of Tennessee, Knoxville, Knoxville
DescriptionAssistant Dean of Finance & Administration - Digital Learning at UTDigital Learning at UT is a newly created unit charged with advancing UT’s commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving.  The Assistant Dean of Finance and Administration (ADFA) serves as the Senior Leadership Team lead for finance, administration, facilities, and human resources activities within Digital Learning at UT.  This position must provide exceptional financial and operational leadership to a complex and quickly growing unit. This is a critical leadership role, serving the business and people needs of the overall unit, and operating in a highly team-oriented environment.  This position is responsible for developing critical operational and financial processes and initiatives essential to creating a sustainable business model in alignment with the University of Tennessee's mission.  This position develops budgets and forecasts that enable successful operations and facilitates significant financial investments in Digital Learning at UT, in support of the university's mission. This position serves as a critical liaison at the campus and system level, ensuring that financial flows are properly designed and implemented.  This position works closely with key members of leadership across the institution, including the Chancellors and Provosts cabinet, campus Finance office, deans, directors, and representatives from all areas of University Administration (finance, human resources, legal, etc.). This position serves as a member of the Digital Learning at UT Senior Leadership Team, while proactively being an advocate for all Digital Learning at UT team members. The ADFA is also responsible for ensuring an effective operational structure within the Digital Learning at UT operations including management of a service-oriented and engaged team with a focus on performance management, positive employee relations and ongoing learning and development opportunities.  The Assistant Dean of Finance and Administration reports to the Vice Dean and COO of Digital Learning at UT and works closely with all areas of Digital Learning at UT and the wider UT community to strengthen the operational areas that enable the learner experience.QualificationsPrimary Duties IncludeStrategic Planning LeadershipDevelops the annual academic and operating budget planning process creating forward-looking projections and metrics to make significant financial investments related to enrollment trends, teaching pedagogy and other relevant factors.Develops strategies and funding to implement new or changes to current processes/procedures to achieve desired outcomes.Establishes the strategic plan for fiscal, operational, HR, and capital priorities for Digital Learning at UT.Develops strategic resource allocation plans and financial pro forma analyses incorporating enrollment growth plans.  Develops analytical tools to measure and improve financial and operational functions.  Serves on special committees and supports strategic projects within Digital Learning at UT and for broader university-wide initiatives as a subject matter expert, at the request of the Dean, Vice Dean, or campus leadership.Ensures direct collaboration with appropriate central university functions, including finance and human resources, to achieve consistent practices, focused support for unified university priorities and compliance with mandatory regulations. Budget & Financial LeadershipCreates and oversees a sound financial environment, which includes best practice business processes and procedures.Leads the functions who process and record budget and financial transactions to ensure timely and accurate budget and financial information, monitor accounts and resolve problems, to ensure compliance and the safeguard resources and reduce risks.Ensures that Digital Learning at UT is a proactive, campus leader in its implementation of new and innovative financial analyses and administrative strategies to maximize all resources.Evaluates and implements operational efficiencies across areas and leverages solutions around system management and technology and provides campus recommendations of system-wide implementations that would provide value add, improve efficiency and transparency.Ensures ethical administrative, financial, and business practices in keeping with National Association of College and University Business Officers (NACUBO) standards and General Accepted Accounting Principles (GAAP).Works to ensure transparency of the budget process as well as accurate timely budget information to relevant parties. Leads/supervises the financial staff.Human Resources LeadershipResponsibility for the Digital Learning at UT HR function that provides recruiting, hiring, and performance review process management.Ensures timely appointments, reappointments, and promotions of employees.Establishes strategic priorities and delegates responsibility to the HR team.Works with supervisors to manage staff performance and resolves staff issues escalated to the Senior Leadership Team.Conduct salary and equity studies to establish salary and raise guidelines.Sponsors and supports initiatives and efforts to attract and retain excellent and diverse staff and develop and maintain effective and responsive administrative operations throughout the college.Capital & Facilities Planning and ManagementResponsibility for Digital Learning at UT facilities and related operations.Develop, manage, and oversee capital planning, facilities and emergency response management aspects relating to the Digital Learning at UT facilities, student, staff, and faculty needs. This includes working with the campus space committee to obtain adequate space and collaboratively setting policies and procedures to adequately support faculty and staff housed in the space.Identify gaps in existing facilities framework and provide solutions.Work with other campus and system departments as needed to oversee project completion dependent on the project type (work requests, remodels, new capital projects, etc.).Work with external partners to obtain, design and outfit space to meet Digital Learning at UT requirements as necessary.Education and ExperienceRequired:Bachelor's degree10+ years of progressively responsible financial and business operations experienceDemonstrated success in a senior leadership level rolePreferred Experience:Master’s degree in Business Administration, Finance, Accounting or other related fieldPrefer experience in an academic environment, but also with growing organizationsKnowledge skills and abilities are in an academic environmentLean training & certificationFor full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone number of three professional references, in addition to completing the applicant file to the Human Resources online application system, Taleo. Screening of applicants will begin immediately and continue until the position has been filled. DL_UTJob: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Digital Learning At UtSchedule: Full-timeJob Posting: Mar 29, 2024, 10:58:22 AM
Assistant Director for Assessment and Evaluation
The University of Tennessee, Knoxville, Knoxville
DescriptionAssistant Director for Assessment and EvaluationThe Division of Access and Engagement (DAE) is seeking an experienced professional for the role of Assistant Director for Assessment and Evaluation. This is an exciting opportunity to contribute in meaningful ways to divisional and institutional goals. Reporting to the Executive Director for Assessment and Evaluation, this position will play a vital role in measuring the effectiveness of efforts across campus to recruit and retain diverse talent. The Assistant Director will support the DAE team, as well as faculty and staff, by creating resources for communicating best practices for implementing assessment and gathering data, generating evaluation reports, keeping a pulse on national and local data trends to inform decision-making, and communicating recommendations to stakeholders both internal and external to the university. Additionally, this position will provide guidance to campus administration as they implement and assess the impact of their efforts to foster positive and welcoming learning and work environments.Job Function/Responsibilities40% Campus-wide support for the evaluation of access and engagement efforts·         Serves as a consultant to staff, faculty, and campus leadership as they seek ways to improve the culture and climate in their respective units, departments, and colleges. ·         Reviews and guides the design of climate assessments (e.g., surveys, etc.) and needs assessments to guide campus leadership in measuring success in recruitment and retention efforts.  ·         Coordinates the collection and analysis of data related to university culture and climate via surveys, focus groups, and other assessment/evaluation methods.·         Leads processes to regularly communicate progress made toward meeting institutional and divisional goals via reports and presentations.·         Monitors progress of evaluation projects though all phases to assure adherence to programmatic objectives.·         Analyzes quantitative and qualitative data to inform the direction of programs, initiatives, and funding. ·         Develops and/or uses innovative and equity-centered methodologies and techniques for evaluation, data collection, analysis, and presentation.30% Data forecasting·         Researches and communicates current trends in higher education to guide decision-making processes around access and engagement efforts.·         Maintains a working knowledge of established national evaluation frameworks and guidelines and provides up-to-date information on best practices to key stakeholders.·         Regularly investigates trends in national and local data (e.g., projected demographic data, information from national surveys and studies, etc.) to guide key performance indicators for strategic plans around access and engagement activities.30% Education and Resource DevelopmentCreates and provides educational resources for best practices in assessment and evaluation for faculty, staff, and administration to enable them to assist with and conduct evaluation of efforts to enhance/improve their cultures/climates.Provides subject matter expertise on equity-centered assessment and evaluation concepts and methods to staff, faculty, and graduate students. ·         Develops toolkits and templates that can be used by individuals and teams across campus to create strategic planning processes and mechanisms to assess and evaluate their access and engagement efforts.·         Supervises and provides professional development for the Graduate Research Assistant for Assessment and Evaluation.·         Develops professional development opportunities for DAE staff to enhance data literacy.·         Assists with other related duties as assigned.Knowledge, Skills, and Abilities:Evidence of the ability to effectively evaluate educational programs.Demonstrated effectiveness in strategic planning and program evaluation.The ability to work creatively, collaboratively, and professionally in an interdisciplinary university environment.The ability to take initiative, work independently and manage multiple projects.Knowledge of current qualitative and quantitative techniques for collecting, analyzing, and reporting data.The ability to work effectively in a team. Excellent communication skills, both verbal and written.A commitment to professional development and to cultivating welcoming and inclusive spaces.QualificationsRequired level/type of experience and/or years of experience:Master's in Education, Social Sciences, Public Policy, Statistics, Evaluation, Assessment, Educational Psychology, or closely related field. Degree must incorporate evaluation methodologies and a minimum of three (3) years of evaluation, assessment, and research experience.Preferred Knowledge, Skills, and Abilities:A minimum of five (5) years of professional evaluation, assessment, and research experience in diversity, equity, and inclusion. High level of effectiveness in strategic planning of inclusion initiatives.High level of knowledge in the use of data visualization software (e.g., Tableau, Power BI, etc.).For full consideration please submit a resume/CV, cover letter, and list of three references which includes name, email, and physical address. Job: Other ProfessionalPrimary Location: US-Tennessee-knoxvilleOrganization: Vice Chancellor Access & EngagementSchedule: Full-timeJob Posting: Apr 18, 2024, 9:16:28 AM
Assistant Director - University Mail Services
The University of Tennessee, Knoxville, Knoxville
DescriptionAssistant Director - Mail Services MR11JOB SUMMARY:This position reports to the Director of University Printing & Mail Services and serves as an integral member of the UPM team. Responsible for the management and daily operations of Mail Services, a USPS retail Contract Postal Unit (CPU) and a Passport Services office. Responsible for four direct reports and a total of sixteen professional staff plus student workers. Mail Services responsibilities include receiving, sorting and delivery of incoming mail and packages for faculty, staff and students; collection and processing of outgoing mail and packages; utilization and maintenance of intelligent package locker systems; bulk mail and mailing list processing. Responsibilities also include oversight of the USPS CPU, which provides retail USPS products and services, and Passport Services, which accepts new passport applications. Hire and train staff and conduct performance evaluations. Maintain postage balances in meters and permits, and manage operations in accordance with the established budget. Enter financial and accounting transactions and manage all postage and service chargebacks. Participate in budget preparation and creation with Director. Participate in equipment evaluations and new equipment purchases. Ensure the department meets established service standards and departmental goals. Serve as the subject matter expert regarding USPS rates, rules and regulations. Develop, monitor and maintain relationships with the USPS, private carriers and other vendors.QualificationsMINIMUM QUALIFICATIONS:5 to 7 years management or supervisory experience in a mail services organization.Demonstrated knowledge of mail services practices, postal rules and regulations.Experience with additional software - USPS Postal One/Business Customer Gateway, Postal accounting systems such as DF Works, and postal presort software such as BCC Mail Manager.Experience operating a complex postage meter and associated postage accounting software, as well as experience using outbound shipping systems for package processing.Experience with intelligent package locker systems and associated package tracking software.Experience with bulk mail processing and postal presort software.Bachelor degree preferred.5 to 7 years management experience in a higher education mail services organization preferredExperience managing a staff of 10-15 FTEs and additional student workers preferred.Passport Acceptance Agent certified preferred.Experience operating a retail CPU or postal unit preferred.Job: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Mail ServiceSchedule: Full-timeJob Posting: Apr 1, 2024, 7:29:38 AM
Assistant Vice Chancellor for Business Operations & Strategic Initiatives, Office of Campus Ope...
The University of Tennessee, Knoxville, Knoxville
DescriptionAssistant Vice Chancellor for Business Operations & Strategic Initiatives, Office of Campus Operations & Real EstateThe Office of Campus Operations & Real Estate is the second largest non-academic unit on campus and provides significant support in many areas for the University of Tennessee, Knoxville. This position is responsible for operations, administrative and fiscal oversight for five departments within the division and serves as an official designee in the absence of, or when needed by, the Associate Vice Chancellor of Campus Operations & Real Estate. The direct report departments include: VolCard, Campus Vending, Conferences & Event Services, Warehousing & Surplus Property, and University Print & Mail Services. Reporting units consist of $14M in combined annual revenues and approximately 80 employees. In addition, this position will serve in developing both short-and long-term strategic plans for Campus Operations & Real Estate, which impacts the physical campus, student/faculty/staff, and the surrounding community. Collaborating with stakeholders, this role will assist and work effectively in planning and implementing the Campus Master Plan as an administrative representative for the Office of Campus Operations & Real Estate.QualificationsResponsibilities: The Assistant Vice Chancellor for Business Operations & Strategic Planning is responsible for coordinating various support services/goods to enhance revenues that, in turn, will be reinvested into programs that support the increasing growth of the campus. This position is responsible for ensuring the following responsibilities are integrated with long-range physical planning: • Fosters a positive relationship with members of local communities, including community groups, student organizations, and campus departments. • Serves as a liaison for Campus Operations on capital projects with the Department of Capital Projects and Facilities Services to ensure auxiliary units are represented throughout programming, design, and construction phases. • Partners with the Associate Vice Chancellor of Campus Operations & Real Estate to formalize a capital project plan for auxiliary units annually that meets the demands of the campus community and remains in line with budget parameters. • Leads initiatives to ensure the campus community supports our service centers and auxiliary units with customer feedback and financial performance serving as primary KPI metrics. • Serves as a liaison for law enforcement and special event support by ensuring open lines of communications, prioritizing/balancing needs, and facilitating effective departmental collaboration. • Oversees the campus-wide event scheduling requirements and policies, which is critical to determining demands placed on operational and support units. • Responsible for identifying new revenue streams and sustaining growth in current program lines with an emphasis on maximizing revenues. • Establishes organizational direction and leads management staff to develop and implement strategies designed to achieve operational goals that efficiently use assigned resources. • Provides continuous oversight of financial planning and budgeting to ensure reporting units are financially robust and remain self-supporting. • Upholds the principles of inclusiveness, diversity, dialogue, collegiality, respect, knowledge, integrity, learning, awareness, and responsiveness. Sets standards, goals and plans related to these areas. • Personnel management/development: Provides guidance and support to direct reports by promoting professional development opportunities such as conferences, seminars, etc. that can assist their units and help their personal advancement. • Performs other job-related duties and special projects as assigned. Minimum/Required Qualifications: • Bachelor’s degree with a business focus. • Experience in a higher education environment, with at least 5 years of experience in managing a single large auxiliary unit or multiple units. • Demonstrated experience serving as primary contact or project manager for projects of both small and large dollar thresholds. • Demonstrated experience managing and supervising a complex and varied workforce. Preferred Qualifications • At least 5 years of deep knowledge and understanding of campus auxiliaries, campus operational procedures, and/or campus/event planning. • Experience in planning and executing large scale events and/or logistical processes is extremely advantageous to understanding and supporting the high volume of campus activities (i.e. conferences, retail, parking, food/beverage, etc.). Required Knowledge, Skill, and Abilities • Familiarity with budgets and financial management with a large volume of revenues. • Knowledge of campus planning, event logistics, and an ability to prioritize projects. • Analytical skills to digest management reports. • Ability to make timely and informed decisions. • Effective written and verbal communication skills. • Ability to serve as an example of collaboration among internal and external stakeholders. Preferred Knowledge, Skill, and Abilities • Extensive knowledge of budget and financial management. • Knowledge of higher education auxiliaries and operational units. • Excellent written and verbal communication skills. • Ability to relate with a variety of campus stakeholders to understand the importance of how various services support the campus community. WORK SCHEDULE: • Monday-Friday, 8am-5pm • Position may require occasional weekends, evenings, and/or overnight travelWORK LOCATION: Knoxville Application Process: Interested individuals should provide a cover letter addressing professional experience relevant to each required and preferred qualifications, a resume, and complete contact information for 3 professional references. Screening of applicants will begin immediately. For additional information or nominations, please contact Tennion Reed, Assistant Executive Recruiter, ([email protected]). To be assured of full consideration, applications must be received via our Taleo application system.Job: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Assoc Vc OperationsSchedule: Full-timeJob Posting: Apr 22, 2024, 2:23:04 PM
Assistant Director of Board Relations
The University of Tennessee, Knoxville, Knoxville
DescriptionAssistant Director of Board RelationsUniversity of Tennessee, KnoxvilleThe University of Tennessee Foundation, Inc.    The University of Tennessee Foundation, Inc (UTFI) invites applications and nominations to fill the position of Assistant Director of Board Relations for the University of Tennessee, Knoxville. Reporting to the Associate Vice Chancellor for Alumni Relations, the Assistant Director of Board Relations serves as the primary liaison between the Associate Vice Chancellor for Alumni Relations and the UT Knoxville Alumni Board of Directors. The Assistant Director of Board oversees overall board member engagement through hosting board meeting, events, and additional campus and community engagement opportunities.The purpose of this position is to serve as a leader in creating a best-in-class alumni board by implementing events, programs, and engagement efforts for the UT Knoxville Alumni Board of Directors. This role will serve as a highly visible partner to the members of the Alumni Board through their work planning events/meetings, leading board recruiting and orientation efforts, developing strategic communications, and facilitating alumni board recognition and stewardship initiatives.  Job responsibilities include, but are not limited to:Alumni Board Management & Engagement: Plan and execute board events, such as full board meetings, committee meetings, stewardship events, and other special events. Event management to include logistics, budget, agendas, guest speakers, event briefings, and day-of execution. Manage day-to-day board activities, including organizing the board’s strategic priorities, recruiting and orienting new board members, and tracking board involvement & annual giving. Maintain strong working knowledge of advisory board governing rules or bylaws, best practices, and issues affecting non-profit organizations and alumni associations. Board Portal Management: Oversee use of a board management portal (Board Effect), including new user and annual training.Regularly update the portal with current documentation, i.e. meeting agendas, minutes, news items, and other records.  Past Presidents Council: Maintain regular communication with past presidents of the Alumni Board. Plan and host annual events for the Past Presidents Council.QualificationsRequired Education and ExperienceThe candidate who fills the Assistant Director of Board Relations position is required to have:Bachelor’s degreeThree or more years of experience (or 1+ years of experience with a Master’s degree) in alumni relations, non-profit, board management, special events, or a related field. Excellent interpersonal skills and the ability to communicate effectively with a diverse group of accomplished individuals in a diplomatic and professional manner. A strong commitment to customer service, open communication, and a team environment.Ability to be flexible and adaptable in working independently as well as collaboratively with University Advancement and central UTFI staff, as well as faculty and staff campus-wide to achieve defined goals. Attention to detail, organized, and an ability to prioritize work assignments. Preferred Education and ExperienceIn addition to meeting the required qualifications, the preferred candidate will have:Master’s degreeExperience working in higher education alumni relations, advancement, or philanthropy.Knowledge of Salesforce CRM or other fundraising softwareAdvanced skills in SharePoint and Microsoft suite of productsAbility to train volunteer leadersAbility to travel occasionally, locally and nationallyProject management skills Application Process: Priority will be given to applications received on or before May 7, 2024 via our Taleo application system. Applications must include a completed candidate profile, cover letter, resume, and contact information for three professional references.  References will not be contacted without explicit permission of the candidate. NOTE – When determining minimum qualifications, only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience. Questions about the search may be directed to [email protected]. Benefits: Recognized as a Top Employer by Knoxville Top Workplaces in 2022 and 2023, the Foundation’s greatest asset is our team. Foundation employees are eligible for a comprehensive suite of benefits that includes:Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing daysFlexible work arrangements, offering a hybrid schedule to most team membersEducation benefits for employees and their dependents at UT System campusesRetirement and deferred compensation plans, including 401(k), 403(b), etc. Comprehensive medical, dental, and vision insurance plansEmployee discounts to attractions, services, and goods_________ The Foundation: The University of Tennessee Foundation, Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education, UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses.The University of Tennessee, Knoxville, has been advancing knowledge and enriching lives since its founding in 1794. Tennessee’s flagship public research university, UT Knoxville is a diverse community whose shared commitment to discovery, creativity, and education combines with a tradition of service and engagement to carry the Volunteer spirit throughout the state and around the world. UT’s campus—home to more than 36,000 students and 9,000 faculty and staff members—is part of the vibrant city of Knoxville, located on the Tennessee River with the Great Smoky Mountains nearby. The UT System: The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, Pulaski, Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service.  The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law. Job: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Knoxville Alumni PayrollSchedule: Full-timeJob Posting: Apr 23, 2024, 11:02:38 AM
Executive Assistant-College of Social Work
The University of Tennessee, Knoxville, Knoxville
DescriptionExecutive Assistant to the Dean JOB SUMMARY/ESSENTIAL JOB FUNCTIONS Reporting directly to the College of Social Work Chief of Staff, this position will be co-supervised with the Director of Budget, Finance, and Operations. This position performs complex duties and assignments independently and serves as a primary liaison between the Dean's office and academic and administrative units within the CSW. The Executive Assistant organizes and executes certain types of activities and communications that help enhance the Dean’s engagement with internal and external stakeholders. In performing those duties, the Executive Assistant at all times must exercise excellent judgment, maintain confidentiality, represent the Dean in a positive and professional manner, and work collaboratively with other University employees. The Executive Assistant will coordinate the planning and execution of their job responsibilities with the other personnel that report to the Dean. The Executive Assistant will also manage and maintain the framework of the administrative services function for the administrative suite.QualificationsDUTIES AND RESPONSIBILITIESGeneral Operating Support·       Anticipates, initiates and coordinates administrative issues on behalf of the Dean, including managing their day-to-day schedule and agendas.·       Initiates correspondence on behalf of the Dean to various constituents both internal and external to the University. ·       Communicates regularly with the CSW leaders, along with the Offices of the Chancellor and Provost.·       Processes Dean correspondence, including responding to invitations, meeting deadlines, preparing responses, etc.·       Completes travel arrangements for the Dean, and applicable guest travelers including preparation of related travel and entertainment expense reports and petty cash reimbursements.·       Accompany the Dean to important events and meetings, on- and off-campus, to serve as a liaison on-site and gather photos and information to be utilized for post-event follow up including but not limited to drafting, editing, and posting messaging on certain social media platforms of the dean.Administrative Support for the Dean's office·       Coordinates the Dean's responsibilities and requirements with the promotion and tenure, search and screen, and faculty and staff evaluation processes. ·       Anticipate the needs of the office and scale support to address peak periods of activity and service requests. ·       Develop and implement a continuity plan for admin assistants so that there is overlap in coverage within the office, ensuring adequate support for dean, associate and assistant deans, and directors in the CSW Administration Suite.·       Prepares agendas and takes meeting minutes.·       Prepares dean communications, including dean contributions to newsletters, annual reports, and CSW holiday cards and works with alumni affairs to maintain distribution lists.·       Serve as backup for administrative support for upper-level search committees. This consists of managing and compiling all applications received from candidates, scheduling candidates for on campus interviews (which may include travel arrangements), coordinating the time and dates with committee members availability, taking committee meeting minutes which is required for all upper-level searches, and scheduling meals. Administrative Support for Director of Budget, Finance, and OperationsAnticipates, initiates, and coordinates administrative issues on behalf of the Director of Budget, Finance, and Operations, including managing day-to-day schedules and agendas.·       Coordinates meeting/events for the Director of Budget, Finance, and Operations including zoom meetings, room reservations, preparation and distribution of agendas, arranging meals, snacks, and drinks if applicable. ·       Completes travel arrangements and prepares related travel and entertainment expense reports and petty cash reimbursements. Serves as contact and provides administrative support when the Director of Budget, Finance, and Operations serves as a search chair for search committees. This consists of management and compiling all all applications received from candidates, scheduling candidates for on campus interviews (which may include travel arrangements), coordinates the time and dates with committee members availability, schedules meals. ·       Communicates with CSW Directors and administration, along with the Offices of the Chancellor, Provost, Research, Human Resources, and Finance and Administration Event Planning Support·       Collaborates with CSW event coordinate to plan fall commencement - coordinates all of the events on a college level between CSW and Provost which includes ordering regalia as needed for Dean/Dean substitute. Manages details of the student commencement speaker. Responsible for communicating directly with the Registrar’s Office Staff regarding faculty participation (based on standard formula). ·       Plans and schedules brown bag lunches, town hall meetings, and office hours for the Dean.·       Plans and schedules Dean's Senior Administrative Team retreats, including off-site meeting accommodations and meals, in collaboration with the CSW events coordinator.·       Other duties as assigned.MINIMUM REQUIREMENTS:  REQUIRED EDUCATION: Bachelor’s DegreePREFERREED EDUCATION: Master’s DegreeREQUIRED EXPERIENCE: 5 years’ of administrative experience supporting senior staff PREFERRED EXPERIENCE: Experience in higher educationWORK SCHEDULE: This position may occasionally have evening and weekend work hours. Application Process: The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled. Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Social WorkSchedule: Full-timeJob Posting: Apr 24, 2024, 2:50:24 PM
Assistant Dean for Academic Affairs - College of Emerging & Collaborative Studies
The University of Tennessee, Knoxville, Knoxville
DescriptionPosition Announcement Assistant Dean for Academic Affairs – College of Emerging & Collaborative Studies Full-Time, Exempt, Market Range 21 The Assistant Dean for Academic Affairs (ADAA) reports to the Dean of College of Emerging and Collaborative Studies (CECS) and supports the Dean in engagement with campus stakeholders on curriculum and student matters. ADAA manages course scheduling, teaching resource allocation, development and monitoring of enrollment projections and assessment metrics for all CECS programs. ADAA monitors, implements curricula in accordance with CECS and campus curricular policies and procedures, and represents CECS in all academic curriculum processes and policy discussions on campus at both graduate and undergraduate levels. ADAA, in collaboration with the program directors, oversees the new curriculum processes, launch, delivery, and maintenance of CECS programs, and leads the accreditation and assessment processes for CECS programs. ADAA proactively engages with other colleges to ensure reliable communication and coordination of new programs and courses that overlap with CECS topics, oversees the Leadership Advisory Board meetings, and manages MoUs and agreements with other colleges and institutions regarding curriculum matters and course scheduling. ADAA is responsible for timely submission of new programs through the necessary THEC and campus processes. ADAA coordinates with program directors and CECS leadership to run internship, service, research and capstone courses for all CECS programs. ADAA has the oversight of CECS scholarship policies and strategies, awards student scholarships and fellowships, and represents CECS in discussions with Financial Aid, registrar, bursar, and relevant Enrollment Management units. ADAA ensures CECS is successfully represented in outreach, recruitment, and retention events, and works closely with university units and relevant CECS staff to attain CECS success metrics (such as enrollment, employment upon graduation, retention). ADAA oversees student matters timely and effectively. ADAA assesses the feasibility of new proposed programs, creates feasibility reports, and submits an annual report that assesses the success of existing CECS programs, and provides insights to the Dean for the future direction of CECS programs.  Responsibilities:  ACADEMIC PROGRAMMING·       Coordination and integration of proposed new programs, policies and undergraduate and graduate course offerings for the college programs·       Chair College Faculty Board in discussion, revisions and approval of the proposed curricular changes for the College·       Present regular updates on CECS initiatives to CECS Leadership Advisory Board·       Lead the approval of the submission of the proposed changes through the College Faculty Board meeting, the University Undergraduate and Graduate curriculum committees, and Undergraduate and Graduate councils.·       Oversee CECS Intranet for timely postings of meeting dates, minutes, agendas for all CECS curriculum committees.·       Serve ias program director for fully established CECS programs as needed (e.g. Data Science)·       Schedule and manage resource allocations for all CECS courses and programs·       Monitor enrollment, make educated enrollment projections and identify strategies to achieve CECS success metrics and the resources needed·       Complete feasibility analysis for proposed CECS programs·       Attend Graduate and Undergraduate associate deans meetings to stay abreast of new University policies, new approaches to delivery of course materials, graduate student issues and policies, assessment of resource and needs in the College undergraduate and graduate programs in deans meetings·       Manage THEC applications for all new programs under the college. ·       Assess CECS programs, provide annual reports to Dean·       Oversee faculty, GTA and other student appointments for college·       Ensure CECS program faculty meetings with representation from appropriate colleges are held regularly for all CECS programs, and maintain agenda and minutes of these meetings·       Manage MoUs and other agreements such as transfer, faculty buyout, elective offerings by other colleges, etc.·       Oversee capstone, research, service and internship courses offered by CECS, and provide guidance on establishing and monitoring learning outcomes·       Oversee VolCore designation of CECS courses, and their submissionsSTUDENT EXPERIENCE, OUTREACH, RECRUITMENT AND RETENTION·       Provide broad leadership to the college programs in setting its strategic goals for, including its growth, resource needs, and teaching staff search and development, close interaction with the program staff in establishing recruitment and retention goals, regularly scheduled biweekly meetings with the program directors to discuss important issues and needs·       Lead the creation and oversight of college outreach, recruitment and retention programs ·       Oversight of internship and research-based learning courses and the capstone courses·       Supervise college events and participation in university recruitment programs and ensure CECS is successfully represented at such events (Sneak Peek, Big Orange Preview,etc.)·       Develop, direct and supervise major college student events·       Work with campus, community, and other academic partners in developing programs that enable engaged and immersive learning experiences ·       Support the College Ambassador Program in its leadership training and outreach activities associated with College constituencies, including recruitment activities, interaction with parents and incoming students, and other related activities as needed in coordination with the University recruitment efforts·       Work closely with Center for Career Development and Director of Partnerships to establish internship opportunities, and industry supported projects for CECS students·       Meet with parents, students, University unit directors to address issues, complaints, and requests related to College student activities, teaching and research programs, and outreach activitiesOther ·       Oversee space and other resource needs of college·       Support goals and directives of the Dean, as needed·       Recruit, hire, supervise and evaluate lecturers and Faculty Fellows ·       Monitor timely reviews and establishment of MoUs with other colleges·       Collaborate with College leadership team to advance the strategic plan of the College·       Interact with the CECS Communication Office in recruitment, advertising, and outreach to various constituencies of the College·       Interact with the CECS Finance operations in distribution of scholarship, faculty and student appointments, and other unit needs ·       Participate in task forces, search committees, and policy discussions in University programs that interact with the College·       Coordinate CECS Commencement activities·       Encourage establishment of and meet and evaluate financial needs for all college-level student societiesQualificationsEducation:  Doctoral Degree Required; Interdisciplinary background preferred.Required Skills and Experience: ·       Demonstrated experience in scholarly work and excellence in teaching, research, and service.·       Ten years of equivalent teaching experience·       Demonstrated experience in creating, supporting, and/or deploying innovative new curricula, degree programs, and/or student programs.·       Demonstrated leadership and administrative skills.·       Strong interpersonal and communication skills·       Ability to gain and apply a broad knowledge of university policies, administrative structure, and operating procedures.·       Knowledge of and strong commitment to interdisciplinary education and research·       Knowledge of and demonstrated commitment to equal employment opportunity and affirmative action.·       Strong interpersonal and communication skills·       Broad knowledge of university policies, administrative structure, and operating proceduresPreferred Knowledge, Skills, and Abilities·       Qualifications appropriate to hold the rank of professor in a relevant discipline at UTK academic units.·       Leadership experience at the department or college levelEducation:  Doctoral Degree Required; Interdisciplinary background preferred.Required Skills and Experience: ·       Demonstrated experience in scholarly work and excellence in teaching, research, and service.·       Ten years of equivalent teaching experience·       Demonstrated experience in creating, supporting, and/or deploying innovative new curricula, degree programs, and/or student programs.·       Demonstrated leadership and administrative skills.·       Strong interpersonal and communication skills·       Ability to gain and apply a broad knowledge of university policies, administrative structure, and operating procedures.·       Knowledge of and strong commitment to interdisciplinary education and research·       Knowledge of and demonstrated commitment to equal employment opportunity and affirmative action.·       Strong interpersonal and communication skills·       Broad knowledge of university policies, administrative structure, and operating proceduresPreferred Knowledge, Skills, and Abilities·       Qualifications appropriate to hold the rank of professor in a relevant discipline at UTK academic units.·       Leadership experience at the department or college levelTo Apply:Screening of applicants will begin immediately and will continue until the position has been filled. For full consideration, applicants must provide a resume, cover letter, and a minimum of three references. All applicants must apply online to be considered for this position.The review of applications will begin March 1, and the position will remain open until it is filled.Expected start date: June 1, 2024.Job: Executive/AdministrativePrimary Location: US-Tennessee-knoxvilleOrganization: Coll Of Emerging & Collaborative StudiesSchedule: Part-timeJob Posting: Feb 15, 2024, 2:22:00 PM
Administrative Assistant - University Housing
The University of Tennessee, Knoxville, Knoxville
DescriptionAdministrative AssistantUniversity Housing University Housing within the Division of Student Life invites applications for the position of Administrative Assistant. The Administrative Assistant provides administrative support to the Executive Director of University Housing.Our mission is to foster positive, student-centered residential communities supporting the academic mission of the university. We provide a defining experience for students through programs and amenities that facilitate individual learning and development. University Housing’s value and services enhance the overall university student experience.The Position: In collaboration with the Executive Director, this position provides executive level administrative support for University Housing. University Housing is an auxiliary operation with a team of over 250 full-time staff members and over 450 student positions and comprising four functional units. We aim to provide a foundation for student success and make our students feel at home sweet home on Rocky Top.  Responsibilities:·         Provide administrative support to the Executive Director of University Housing·         Triage calls from staff, faculty, students, parents, and others by assisting when possible and routing to appropriate personnel or departments·         Prepare correspondence, reports and other University documents for Executive Director·         Record, prepare, and distribute minutes from departmental meetings·         Maintain calendar for the Executive Director and compile documentation relevant to meetings; correspond with individuals regarding meetings with the Executive Director·         Assist in scheduling events in meeting rooms in University Housing main office and residence halls·         Maintain filing system and inventory of office supplies; order and disseminate office supplies·         Arrange travel and process travel documents for the Executive Director and departmental staff·         Assist the Executive Director with administrative staff searches·         Assist in the maintenance of departmental records and storage, including electronic files·         Research peer and aspirant institutional policies, procedures, and initiativesThe University and Region: UTK is the state’s flagship, land-grant university. We are a Research 1 university, housing 11 colleges and 900+ programs of study. With an enrollment of 30,000 students, our undergraduate and graduate programs are repeatedly ranked among top national programs. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. UTK is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brothers & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory.QualificationsWhat We RequireEducation: High School DiplomaExperience: 3 years of administrative support experience Knowledge, Skills, and Abilities:·         Strong word processing skills; proficient with computer email and attachments·         Skills managing databases and spreadsheets·         Strong interpersonal, verbal, and written communication skills·         Ability to handle multiple tasks simultaneously·         Ability to accomplish job related tasks without direct supervision·         Ability to determine daily priorities for assignments, projects, meetings, and appointments·         Ability to handle and maintain confidential information and exercise discretion and good judgmentSalary: The salary for this position is commensurate with experience and other qualifications and is accompanied by a standard university benefits package. This is a full-time, staff position.Application Process: Please complete the on-line application for full consideration. Applicants should include a cover letter, resume and a list of at least three references (with current e-mail address and phone number/s) in the application file. A review of all applications will begin immediately and will continue until the position is filled. Job: Other Admin Asst/Secr/ClericalPrimary Location: US-Tennessee-knoxvilleOrganization: Residence Hall AdministrationSchedule: Full-timeJob Posting: Apr 30, 2024, 2:48:06 PM