Branch Manager Salary in Buffalo, NY

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! *Must have a New York Firearm Permit to be Considered* Job Description As an Armed Driver Guard, you work with your team to ensure the safe and secure pickup and delivery of cash, coin, and valuables. Responsibilities Drive automatic armored vehicles and other vehicles on designated routes servicing customer locations. Service ATMs and Smart Safes Service customer stops, including delivering customer change orders and picking up deposits. Load/unload vehicle cargo including multiple bags and boxes of coins. Count items, record, and sign for cargo items Other duties as assigned by management. Requirements At least 21 years of age At least a 3-year driving record Ability to obtain Medical Examiners Certificate via US Department of Transportation approved medical examiners. A valid firearms permit or ability to pass applicable firearms requirements may be required Working Conditions Full-time schedule potentially consisting of an average 40 to 50 hours/week, with minimum of 5 days during a 6-day period. Occasional weekend work Approximately 90-95 percent of work performed in air-conditioned vehicle within individual compartments (front and rear) Essential Duties/Job Qualifications As part of the qualification process for the Armed Driver Guard position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Shift: 12:00pm - 8:30pm (Monday-Friday) J ob Description As an Armed Vault Teller, you work with your team to maintain inventory in our cash vaults for our Loomis customers. Responsibilities: Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests. Count items, record amounts and serial numbers, sign and date receipts and manifests Load/unload wagons or flatbed carts with bags/boxes of coin Sort individual cargo items by route Communicate verbally with co-workers and with customers via telephone. Requirements: Ability to load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6-to-10-hour shift, 5 to 6 days a week. Ability to push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds. Unrestricted ability to repetitiously bend, stoop, squat, stand, walk, climb, twist, turn, and reach out. Ability to perform repetitious lifting of items weighing an average of 50 lbs. each from floor. Ability to walk continuously between bins, vaults, booths, and counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract, and balance columns of numbers. A valid firearms permit or ability to pass applicable firearms requirements may be required Working Conditions: Work in a room within a vault with little or no exposure to outside light Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period. Essential Functions/Job Qualifications: Ability to maintain a stooped or squatting position for several minutes to perform the sorting function. Ability to walk continuously between bins, vaults, booths, counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests, and reports. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract, and balance columns of numbers. Ability to meet State requirements for handgun license/permit or Security Officer Commission. *As part of the qualification process for the Armed Vault Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas.*Lift:25lbs vertical lift from 10 inches to 66 inches from the floor (1X)Lift-Carry:18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)Repetitive Coupling:Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Overview Overview: We are proud to be America's Largest Independent Self-Performing HVAC/R Service Provider. Over the past 30 years, our continued focus on Quality, Value, and Integrity has enabled us to create strong relationships with thousands of long-term customer partners. As we continue to expand, our focus remains on providing a top-notch work experience for our employees. If you are a quality-oriented individual who values integrity and hard work, then we want to talk to you! With our excellent review ratings on both Indeed and Glassdoor, Nextech has become the place to be for those in the HVAC Industry. Come join our team and start moving your career forward!Role: The Assistant Service Technician is responsible for maintaining light-commercial and commercial heating, ventilation, air conditioning and refrigeration equipment and related controls. This person also serves as an assistant to HVACR Senior Service Technicians and HVACR Service Technicians when work demands more than one person. This person performs work dispatched to them by the Service Manager and/or Service Coordinator. This person maintains thorough and accurate records of all work performed, and clearly communicates the status of work with appropriate parties. This person may be responsible for maintaining a fully equipped service vehicle which they will take home at night. This is a fulltime non-exempt hourly position.Benefits: Company Vehicle Dispatched from home daily Gas Card Excellent Health Insurance options Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options 7 paid Holidays 10 paid Vacation days Responsibilities Driving company vehicles to and from home, branch office, and job sites as necessary. Maintaining light-commercial and commercial HVACR equipment and controls. Assisting Service Technicians on the inspection and repair of light-commercial and commercial HVACR equipment and controls. Purchasing parts and tools necessary for work from local wholesalers. Coordinating and communicating with job team members when present. Coordinating and communicating work status with jobsite customer representatives and/or property managers. Maintaining complete, accurate, and timely job records in order to keep office well informed of work status. Following schedules and tasks set by the Service Manager and Service Coordinator. Following all workplace safety, quality, and productivity standards set by Lead Service Technician. Following all service procedures set by customer service staff including IVR check-in, backup paperwork, and picture documentation. Participating in training and testing programs as necessary. Qualifications High school equivalency required. EPA Certification required. NATE ICE certification required. English language speaking and writing proficiency required. Experience working in a construction business preferred. General proficiency with smart phones, computers, tablets, and their related software preferred. General proficiency with computers, tablets, and their related software required. Ability to maintain light to moderate physical activity for an 8 hour period in outside environments with exposure to sun, wind, rain, heat, and cold required. Ability to perform more strenuous physical activity including extended overhead work in ceilings, crawling and working in tight spaces, and periodically lifting objects weighing up to 75 lbs. required. Ability to travel away from home for multiple days at a time preferred. Valid driver's license and acceptable driving record preferred. Standard hours are 8:00AM - 4:30PM but employee should be prepared to work up to 50 hour weeks when workload demands it.

Title: Retail Operations ManagerRequisition ID: 4983Location:Buffalo, NY, USCategory:Regular Full-TimeJob Class:Retail OperationsPosted_Date:YesterdaySalary_Range:$80,000.00 To 95,000.00 AnnuallyDescription:The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.Position Title: Retail Operations Manager Reports To: Deposit Operations & Control ManagerDepartment: OperationsCompensation Grade: Range EFLSA Status: Exempt Purpose: The Retail Operations Manager is responsible for strategically leading a customer forward approach in developing and executing our operational standards for the retail network. The role is accountable for ensuring retail operational processes and procedures are efficient, appropriate, and executed consistently. The Retail Operations Manager provides leadership to Operations Managers within the branch and contact center and works closely with Senior Management and other internal business partners on a variety of initiatives enhancing the customer experience. Supervisory Responsibilities:Degree of Supervision Received: MinimalSupervision Received (title): Deposit Operations & Control Manager Degree of Supervision Given: Minimal/Moderate/ExtensiveSupervision Given to (Titles): Retail Operations Consultant Essential Functions:Directs and manages a team to ensure adherence to compliance guidelines, and policies/procedures to achieve maximum operational control and soundness within the Retail Branch network.Directs and manages initiatives that foster exemplary customer service standards resulting in achieving defined goals/metrics and SLAs. Manages performance of direct reports and provides ongoing coaching and training opportunities to ensure staff has the skills and resources to be successful. Responsible for timely completion of performance evaluations of assigned staff.Oversees the development of and approves new and updated assigned policies and procedures within scope of managed areas.Prepares and manages staffing models within areas of responsibility.Collaborates with other lines of business to ensure attainment of strategic goals and business needs.Supervises, and provides direction and support to retail for daily functions within the department; and provides hands-on assistance within the department as needed.Collaborates with business partners in reviewing and making improvements to bank system policies, internal controls, and standard operating procedures.Promotes a service culture of high performance and continuous improvement that values learning and a commitment to quality.Trains, motivates, and cross-trains the retail team on responsibilities and projects to ensure consistency, accuracy, timeliness, and compliance following bank standard operating procedures.Partners with business partners to remediate customer complaints and responds to escalated issues as appropriate.Demonstrates the standards and principles of the Five Star experience in every interaction with internal and external customers and associates. Incorporates the high-performance behaviors of teamwork, leading by example and service in every facet of work. This job description is not exhaustive. May be required to perform and lead other duties as assigned. Job Related Qualifications – Education and Prior Experience:Required:Education: High School DiplomaPrior Experience: 5+ years of retail banking and management experience with focus on operational executionLicenses or Accreditation: N/APreferred:Education: Bachelor’s DegreePrior Experience: 5+ years of retail banking and management experience with focus on operational execution Licenses or Accreditation: N/A Competencies:Excellent verbal and written communication skills Able to work in a demanding, fast-paced environment with the ability to manage multiple priorities and change focus quickly to meet business needs Proficient in Microsoft Office with the ability to learn and utilize new and existing banking software applicationsAbility to work with all levels of staff and management Ability to present information in an effective concise manner to employees with diverse skill setsAble to effectively coach, mentor and develop staff in areas of expertiseStrong customer focus with ability to resolve issues efficiently and effectivelyPhysical Requirements:Ability to be flexible with work schedule and to be on call during all open retail hoursAble to regularly sit or stand for prolonged periods of timeAble to occasionally lift up to 50 lbsExtensive computer usage is requiredExtensive travel within Corporate footprint is required Ability to work:EveningsFrequentlyWeekendsFrequently This job description is not exhaustive. The Retail Operations Manager may be required to perform other duties as assigned.PI238938315

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Shift: 12:00pm - 9:00pm (Monday - Friday) J ob Description As an Armed Vault Teller, you work with your team to maintain inventory in our cash vaults for our Loomis customers. Responsibilities: Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests. Count items, record amounts and serial numbers, sign and date receipts and manifests. Load/unload wagons or flatbed carts with bags/boxes of coin. Sort individual cargo items by route. Communicate verbally with co-workers and with customers via telephone. Requirements: Ability to load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6-to-10-hour shift, 5 to 6 days a week. Ability to push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds. Unrestricted ability to repetitiously bend, stoop, squat, stand, walk, climb, twist, turn, and reach out. Ability to perform repetitious lifting of items weighing an average of 50 lbs. each from floor. Ability to walk continuously between bins, vaults, booths, and counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract, and balance columns of numbers. Valid firearms permit or ability to pass applicable firearms requirements may be required. Working Conditions: Work in a room within a vault with little or no exposure to outside light. Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period. Essential Functions/Job Qualifications: Ability to maintain a stooped or squatting position for several minutes to perform the sorting function. Ability to walk continuously between bins, vaults, booths, counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests, and reports. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract, and balance columns of numbers. Ability to meet State requirements for handgun license/permit or Security Officer Commission. *As part of the qualification process for the Armed Vault Teller position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas. *Lift:25lbs vertical lift from 10 inches to 66 inches from the floor (1X)Lift-Carry:18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)Repetitive Coupling:Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) Benefits Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Title: Sales & Service AssociateRequisition ID: 4990Location:Buffalo, NY, USCategory:Regular Full-TimeJob Class:RetailPosted_Date:YesterdaySalary_Range:$16.00 To 20.00 HourlyDescription:The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.Position Title: Sales & Service AssociateReports To: Senior Branch Manager or Branch ManagerDepartment: Retail BankingFLSA Status: Non-Exempt Purpose: The Sales & Service Associate will be responsible for delivering a personalized and caring client experience, efficiently handling sales and service transactions, identifying financial needs, recommending products and services, and engaging business partners to improve the financial well-being of clients. The Sales & Service Associate will have a thorough understanding of bank products and services as well as bank policies and regulations. This role will engage in sales and service activities, providing exceptional customer service for current and prospective clients. Supervisory Responsibilities:Degree of Supervision Received: ModerateSupervision Received (title): Senior Branch Manager or Branch Manager Degree of Supervision Given: NoneSupervision Given to (Titles): N/A Essential Functions:Builds and expands banking relationships through proactive customer outreach. Responsible for servicing, acquiring and deepening customer relationships.Accountable for achieving individual and team sales and servicing goals.Develop business and support servicing needs of customers.Adapts to the needs of the office, providing customer service in both a transaction processing and sales role.Proactively engaging customers in conversation about their financial needsDemonstrated knowledge of all bank products and services and ability to accurately process deposits and lending applications and account opening transactions.Engages customers through proactive advice-led consultation.Assists in community events and actively participates in and supports FSB sponsored community initiatives, activities, and programs. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.Maintains knowledge of regulatory compliance and completes assigned compliance trainingIntroduces customers to alternative banking solutions including mobile banking, digital banking, and ATMs/ITMsProcessing transactions and other account servicing requestsGreets clients and prospective clients entering the office following established customer service guidelines.Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally.Maintains responsibility for a cash drawer and follows proper balancing proceduresSupports daily operations of the office to include processing night deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needsDevelops and maintains broad knowledge of products and services to support client needsRefers complex customer needs to the appropriate team member/business partnerIntroduces clients to digital banking solutions including mobile banking, digital banking, ATMsIdentifies and resolves client issues timelyAnswers the phone within the office promptly and professionallyEnsures compliance with security and audit proceduresUnderstands and adheres to established policies and proceduresMaintains knowledge of regulatory compliance requirements and completes assigned compliance trainingDemonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.Job Related Qualifications – Education and Prior Experience:Required:Education: High School Diploma or GED or equivalent business experiencePrior Experience: 1+ years of financial services experience in retail banking with demonstrated ability to process transactions and execute advice-led approach with customers to identify additional products and services Preferred:Education: Bachelor’s DegreePrior Experience: 3+ years of financial services experience in retail banking with demonstrated ability to process transactions and execute a consultative advice-led approach with customers, successfully opening new accounts. Competencies:Excellent communication skills - in person and over the phone - with proven ability to personalize features and benefits of products/services to customers with varying needs.Demonstrated knowledge of bank products and servicesFamiliar advice-led consultative approach to engaging customers and offering solutions.Demonstrated ability to acquire new customers and open new business following operational procedures and requirements.Experience fulfilling customer transaction and service requests.Experience with banking systems and platformsExperience fostering and developing strong customer relationships.Strong desire to improve the financial well-being of customers by providing education and advice.Excellent interpersonal and communication skillsA self-starter and strong organizational skills with the ability to multitask and prioritize.Ability to thrive in a team environment.Ability to learn and utilize new technology effectively and efficiently.Ability to make personal connections, engage clients, be courteous and professional. Physical Requirements:Able to regularly stand for prolonged periods of time.Able to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. Able to travel between office locations.Extensive computer usage is required.Moderate to extensive phone usage is required.Ability to perform repetitive motions. Other:Work schedule: Varies with office needs and may include evenings and weekends.Licenses or Accreditation: Registration with Nationwide Mortgage Licensing System Registry (NMLS) is required in accordance with SAFE Act requirements. This job description is not exhaustive. The Sales & Service Associate may be required to perform other duties as assigned.PI239683260

Title: Relationship BankerRequisition ID: 5001Location:Buffalo, NY, USCategory:Regular Full-TimeJob Class:RetailPosted_Date:YesterdaySalary_Range:$17.00 To 24.00 HourlyDescription:The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.Position Title: Relationship BankerReports To: Senior Branch Manager or Branch ManagerDepartment: Retail BankingFLSA Status: Non-Exempt Purpose: At Five Star Bank, our people are our greatest competitive advantage. As a Relationship Banker, you will use your expert knowledge of financial products and services and an advice-led approach to deliver personalized financial solutions and build lasting relationships. As a Relationship Banker, you will drive productive sales and service activities, develop new business by educating existing and potential clients and exemplify Five Star Bank’s HEART values. Supervisory Responsibilities:Degree of Supervision Received: Minimal to ModerateSupervision Received (title): Senior Branch Manager or Branch Manager Degree of Supervision Given: NoneSupervision Given to (Titles): N/A Essential Functions:Demonstrated knowledge of all bank products and services and ability to accurately process deposits and lending applications and account opening transactions.Achieves individual and team goals.Engages consumer and small business customers through proactive advice-led consultation.Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Identifies financial needs and recommends personalized solutions of products and services.Proactively engages prospective consumer and small business customers within the market.Collaborate with business partners and refer opportunities to mortgage, wealth, insurance and commercial banking.Assists in community events and actively participates in and supports FSB sponsored community initiatives, activities and programs. Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.Maintains knowledge of regulatory compliance and completes assigned compliance training.Introduces customers to alternative banking solutions including mobile banking, digital banking, and ATMs/ITMsApplies knowledge of bank policies and procedures to resolve customer account issues appropriately and efficiently.Supports daily operations as required.Assist occasionally with transactional service transactions. Responsible for accurately processing transactions for customers (e.g. deposits, loan payments, cashing checks, redeeming bonds) in a courteous and professional manner. Participates in cash and negotiable instrument control measures including cash management, shipping and cash ordering, vault currency, vault balancing, and vault related controls as assigned.Performs operational duties as required including fill change and/or currency orders, issue cashier’s checks and money orders, process night deposit bags and ATM deposits, balances ATM and resolves ATM discrepancies, settle and balance cash advance machine. Maintains responsibility for a cash drawer and follows proper balancing procedures.Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. Job Related Qualifications – Education and Prior Experience:Required:Education: High School Diploma, GED or equivalent experiencePrior Experience: Minimum 1 year (preferably in financial services) of sales and customer service experience. Managing new and existing customer relationships, achieving revenue goals through advice-based customer consulting, and building referral sources. Preferred:Education: Associate degree or higherPrior Experience: Minimum 2+ years in financial services of sales and customer service experience. Managing new and existing customer relationships, achieving revenue goals through advice-based customer consulting, and building referral sources. Competencies:Excellent communication skills - in person and over the phone - with proven ability to personalize features and benefits of products/services to customers with varying needs.Demonstrated knowledge of bank products and servicesStrong advice-led consultative approach to engaging customersDemonstrated ability to prospect and network to acquire new customers. Experience fostering and developing strong customer relationships.Experience with banking systems and platformsStrong desire to improve the financial well-being of customers by providing education and advice.Excellent interpersonal and communication skillsA self-starter and strong organizational skills with the ability to multitask and prioritize.Ability to thrive in a team environment.Ability to learn and utilize new technology effectively and efficiently. Physical Requirements:Able to regularly stand for prolonged periods of time.Able to regularly lift 1-10 lbs., occasionally lifting to 30 lbs. Able to travel between office locations.Extensive computer usage is required.Moderate to extensive phone usage is required.Ability to perform repetitive motions. Other:Work schedule: Varies with office needs and may include evenings and weekends.Licenses or Accreditation: Registration with Nationwide Mortgage Licensing System Registry (NMLS) is required in accordance with SAFE Act requirements. This job description is not exhaustive. The Relationship Banker may be required to perform other duties as assigned.PI239998194