Escalation Manager Salary in Boston, MA

Job Description Summary Provides oversight, guidance, and analysis to determine customer credit worthiness and manage the customer onboarding process. Directly manages team of Accounts Recievable Specialists and provides assistance in research, escalations, and root cause analysis for collection issues. Liases between sales operations and invoicing teams to drive efficiencies, improve customer interactions, and automate activities. Reports on metrics and goals to senior management. Essential Duties and Responsibilities Credit Management: Establishes customer credit limits in line with company policies and procedures, including but not limited to, analyzing financial statements, credit references, and 3rd party credit reports for new and existing customers. Provides customer support for external financing transactions. Monitors, measures, and adjusts credit departmental reporting for accuracy, timeliness and effectiveness. Manages customer PO compliance, billing portals, and overall customer account maintenance. Maintains and adjusts (as necessary) all policies and procedures related to credit and collections from internal and external audit perspective.Collections Management: Manages end-to-end collections process collaborating with Sales Operations, Sales Management, Invoicing, and Accounting teams. Coordinates and reviews all collection reporting to ascertain status of collection and outstanding balances, working with each team member to maximize collections and reduce past due balances. Maintains accurate records, completes research, communicates, and resolves issues regarding status of collections on accounts. Connects with customers to arrange payments or resolve issues preventing payments and escalating important issues to appropriate parties. Analyze data to develop and adopt an effective course of action to resolve order and invoice disputes. Provides weekly cash receipts projections to support cash forecast models. Reviews and approves all customer credits, rebills, and refunds prior to processing. Plans, organizes, and leads the work of others to ensure a realistically distributed work load and customer service-oriented communications and approach. Provides coaching and mentoring, motivation, strategy suggestions, and guidance to collections associates in a manner that encourages self-management and empowerment within policies and procedures in addition to strengthening knowledge base to allow good judgement. Creates, administers, and evaluates effectiveness of current collection policies and procedures. Keeps executive management aware of critical receivable accounts and past due issues and recommends approach to increase and maximize collections. Provides weekly and monthly management reporting of AR aging and collection trends. Supports wider finance department and ensures department goals (days sales outstanding, bad debt expense/write-offs, and delinquency percentages) are met. Helps create and maintain clear and concise communications between invoicing and credit/collections team, fostering positive and successful work environment between two areas.General Responsibilities: Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.Supervisory Responsibilities Directly supervises collections team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education: Bachelor's Degree in a related field. Experience / Technical Requirements 5 years experience in commercial credit and collections, accounting, and management. Proficient use of all Microsoft Office applications. Certifications NoneOther Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to motivate and lead. Works well under pressure. Excellent problem solving skills, along with advanced mathematical and analytical skills. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Collaborates well with team members and cross-departmentally, as well as externally. Detailed oriented.Physical Demands The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. Salary Range: $70,500 - $91,500

DESCRIPTIONAre you a Technical Program Manager who likes to work on large scale cross org initiatives with solid business and technical impact? Do you like working in a rapidly expanding and strategic global business for Amazon? If so, we have the right opportunity for you. The AmazonFresh Merchant Management team in the Grocery Fulfillment Tech org is seeking an experienced and innovative Sr Technical Program Manager to drive innovation in the onboarding and lifecycle management of Retail and 3P merchants. This is a unique opportunity for someone who loves working in a Day 1 environment which offers an opportunity to experiment, fail fast and scale rapidly.We are seeking a Sr Technical Program Manager to own the relationship with large central Retail teams, and you will be responsible for scoping and delivering large projects across Amazon Fresh. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts, coordinating across multiple teams to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong program management background, will have demonstrated experience leading large projects, and will have a well-rounded technical background in current technologies. As a Sr TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. You must be able to thrive and succeed in an entrepreneurial environment, destroy limits to scale, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.A day in the lifeOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right bal-ance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexi-bility in working hours and encourage you to find your own balance between your work and personal livesWe are open to hiring candidates to work out of one of the following locations:Arlington, VA, USA | Austin, TX, USA | Boston, MA, USA | Dallas, TX, USA | Jamaica Plain, MA, USA | Nashville, TN, USA | Palo Alto, CA, USA | Sunnyvale, CA, USABASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

College Board - FinanceRemoteAbout the TeamThe Procurement team at College Board is a group of 10 highly skilled professionals who support the purchasing needs of all divisions across the organization. Our extensive category coverage encompasses a wide range of areas such as contingent workforce, building and construction projects, enterprise software systems, contact centers, custom consulting engagements, and cloud services. Our category managers work directly with leaders from all parts of the business to help define and deliver College Board products and services. We are transforming our business at a rapid pace and the Procurement team plays a crucial role in shaping and driving this change. About the OpportunityAs one of our Category Managers, you will be responsible for executing vendor relationship, strategic sourcing, and contract management activities in support of multiple College Board divisions. You will implement sourcing strategies, engage in comprehensive industry and supplier research, manage the bidding and RFP process. You'll oversee vendor selection, contract negotiations and supplier performance management activities to secure competitive pricing and favorable terms. To ensure success, you will collaborate closely with College Board Programs and Service units to competitively source products and services in support of our mission and financial objectives. Your strategic and proactive mindset, coupled with operational excellence, is the key driver of success in this role.In this role, you will:Collaborate with business partners to drive value (40%)Collaborate within the Procurement organization and support divisions across College Board in identifying and securing service providers to meet their business prioritiesPartner with business unit stakeholders to identify vendors and determine work streams where price competition would be beneficial and coordinate RFI's, RFP's and RFQ's to ensure ideal vendor selectionBring industry benchmarks, expertise, knowledge of trends, and other third-party data to prepare for vendor selection and negotiationExecute agreements and manage vendors (40%)Lead vendor negotiations to ensure that College Board contracts at competitive prices and favorable terms with an emphasis on the current supply baseManage the process to review and negotiate contract documents, coordinating resources in Legal, Governance, Risk and Compliance and CB business units; Review and redline terms and conditions to ensure maximum value and minimum riskAnticipate and manage contingencies and dependencies, ensuring proactive planning and real-time analytical thinking during intense periods of deliveryOwn and manage critical vendor relationships for timely issue escalation; Work with vendors to resolve performance issues and drive improvements as necessaryImprove our support and performance (20%)Utilize P2P tools like Workday, Concur and Strategic Sourcing to establish and help improve operational processes from project intake to invoice approvalsPractice continuous improvement and strengthen the value proposition for internal clients and improve key performance as measured by KPIs that are important to key constituentsAnalyze division spend data to and identify and generate cost savingsAbout YouYou have:7+ years of procurement-related experience and expertise working in evaluating contractual terms and conditionsStrong industry experience and track record of evaluating contractual terms and conditions, negotiating with multiple service providers (e.g., supply chain, consultants, hardware/software providers, social media influencers, large contact centers, print & publications, marketing services, online advertising, photography/videography, and promotional products)Superior quantitative and qualitative analytical skillsProven track record of negotiating large multi-year contracts and negotiating with various vendors essential for delivery at high scaleExcellent interpersonal skills and the ability to foster positive and productive working relationships at all organizational levels and vendor communityInitiative and an ability to work in a self-directed environmentExperience with contract management, P2P systems, and toolsA bachelor's degree in business, management, finance, supply chain management or related work experience preferredProficiency with Microsoft Office (MS Word, Excel, Access, PowerPoint)Ability to travel 4-6 times a yearYou must be authorized to work in the USAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $76,000 to $125,000.College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process#LI-NB1#LI-REMOTE

DESCRIPTIONAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team is responsible for providing support to internal fulfillment and transportation network customers that rely on advanced robotics technology to fulfill and ship customer orders. In this role on the MSP CX team, you will work directly with operations leaders to maximize the performance of advanced robotics systems. You are responsible for being the link between operations leaders and technologists, engineers, and support technicians working within the MSP organization. You will launch new systems, develop and implement continuous improvement initiatives, and drive best practices across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with robotics hardware and systems experts to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities* Develop and implement standard operating procedures, performance metrics, and feedback mechanisms * Identify, analyze and resolve operational safety, reliability, and performance issues across the MSP CX product suite * Partner with leaders and engineers in the MSP organization to deliver new and innovative products to the customer fulfillment network * Lead on-site training sessions for Amazon operations leaders * Support network-wide rollouts of new robotics technologies and tools * Produce daily, weekly, and monthly reports on the safety, reliability, and performance of the products in the MSP CX product suite * Provide requirements and “voice of the customer” feedback to development and support teams * Provide on call after-hours support for MSP CX escalations as needed* Flexible locations across the US. * Up to 50% travel expected We are open to hiring candidates to work out of one of the following locations:Boston, MA, USA | Dallas, TX, USA | Edison, NJ, USA | Sumner, WA, USABASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's Degree required- Ability to travel up to 25-50% of timePREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

As a member of the Strategic Implementation team within the Chief Administrative Office (CAO) of State Street Global Advisors, you will join a global project management team with responsibility for the most strategic cross-functional initiatives happening across Global Advisors. Our responsibility is to enable the business to drive the change necessary within the organization, whether it is driven by growth ambitions, regulatory or industry change, client needs, or internal efficiency needs. Projects are managed within a Change Management Framework to provide adherence to the relevant governance and oversight controls.We are hiring for a Project Manager position within the team based in Boston. The role is for an experienced project manager to lead multiple projects concurrently and/or a large program with multiple workstreams. This is a full-time role with 4 days in the office expected per week and 1 day of remote work.Why this role is important to us: The team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the world's governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.Join us if making your mark in the asset management industry from day one is a challenge you are up for.What you will be responsible for:Lead multiple projects or a large program, which includes responsibility for overall execution, workstream management, ensuring the effort adheres to the Change Management Framework, reporting to senior level management, issue management, and handling any required escalation.Actively collaborate and facilitate discussions with applicable business functions across SSGA, other State Street business lines and external partners to deliver projects in adherence with the SSGA change management framework.Interact with leadership across GA and the broader State Street organization.Leveraging project management experience, determine and establish the project structure required to execute and drive progress forward with clear accountability and ownership from various stakeholdersDrive the stakeholders to define the activities required to achieve the outcomes of the initiative and then drive the involved parties toward completion of the deliverables.With stakeholder input, appropriately communicate and track progress, dependencies and assumptions, roles and responsibilities, issues and risks, and key milestones.Furthermore, escalate all risks and issues promptly, to the required governance level, and with mitigation proposals where appropriate.Produce, maintain and manage approval of required project documentation in alignment with the tollgate requirements of the change management framework.Manage adherence to, or agreed changes to, project scope to ensure the project remains focused on expected outcomes and target deliverables.Manage stakeholder engagement to identify where processes can be aligned and standardised via common and robust solutions as well as identifying means to mitigate risk and improve controls.Communicate project updates in a clear, timely and transparent manner via suitable forums and mediums to all applicable persons/groups including senior management committees, fund/legal entity boards, and regulatory forums.Have a change management mindset throughout the lifecycle of the effort and embed process ownership and knowledge into the respective business lines by engagement of business teams through the project lifecycle focusing on ongoing governance and control structure to maintain the benefits of the project beyond implementation.Identify conflicts as they arise and engage appropriate parties to resolve.Build a connection with all stakeholders to achieve active participation in project meetings and solution evaluation.What we value:Demonstrated experience with planning and leading cross-functional initiativesStrong communication, presentation and influencing skillsExperience with establishing an organised and structured approach to change initiatives with a strong awareness of business riskStrong interpersonal skills to build relationships with our business and technology partnersComfort interacting with all levels of the organizationExperience in establishing clear accountability and ownership for project deliverables across other teams while taking accountability for own work and being a self-motivated, productive colleagueAct with urgency to ensure essential plans remain on course and issues are effectively communicatedTalent to drive creative thinking and collaboration to surface strategic solutionsAbility to solve complex problemsEducation & Preferred QualificationsA minimum of 6-8 years relevant experience within the finance industryPrior project management experience requiredStrong MS Office skills are preferredAre you the right candidate? Yes!We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.About State Street Global AdvisorsWhat We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Company: State Street Global AdvisorsSalary Range: $100,000 - $167,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.comWhat if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams, and be responsible for the outcomes while our leaders support and mentor you. We are a profitable, rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries; healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly different experience for you. If this excites you, then apply below. Digital Data Strategy Manager You will be responsible for: • Defining data collection requirement (business requirements) & strategy especially around database management, orchestration and master data management activities for an omnichannel ecosystem.• Manage, triage requirements from multiple stakeholders and work with onshore, offshore Analytics engineers for successful enablement with active communication by setting right expectations.• Managing a consistent method of tagging our various digital platforms to support end-to-end channel analytics that includes both web and mobile applications• Documenting, sharing and applying implementation guides, standards, and best practices including creation of FRD, BRD and other documentation• Creating, gathering, and managing analytics data needs of the lines of business and translating them into technical specifications• Actively building relationships with lines of business and acting as a consultant for data needs. Periodically analyzing data and current state, reporting out systems statuses, findings, and recommendations.• Establish thorough understanding of customer requirements, potential business implications and provide business insights• Oversee the delivery of client deliverables to ensure that the team efforts are streamlined to enable analytics, by prioritizing efforts of engineers and QA specialists to meet objectives• Identifying potential data quality issues; responsible for quality assurance testing and guidance for correction of any issues that are observed• Provide digital analytics guidance for all assigned accounts. This guidance consists of identifying, planning, and executing analysis opportunities.• Serve as the point of escalation for the client requests• Develop and foster client relationships, especially within client's analytic departments• Manage relationships with clients and partners and identify opportunities for new data sources• Advising on, building and maintaining complete documentation for all projects.• Managing data independently to realize trends and process improvements, keeping up to date with the latest technology trends and recommending areas for improvement• Providing ad hoc reporting• Managing and working on web analytics audits and measurement frameworks to ensure all KPI's are tracking appropriatelyYour impact: About you: • Have hands on experience of at least 5 years on Digital Analytics and pharma related business use cases with experience in AWS/Azure/Oracle data management tools or workbenches• Request queue management with multi-tasking ability to manage large operation • Must be proficient in SQL and ability to pull data from variety of different databases, including manipulating and set-up up ongoing pulls• Strong knowledge of the Digital Marketing space, including Display, Programmatic, Paid Search, Paid Social, SEO, Email & general Digital Marketing strategy• Data operations and management• Microsoft skills (Excel, PowerPoint)• Project management using tools such as Jira, Workfront, etc.• Expert understanding of digital and pharma data• Ensure proper analytics implementation of online marketing campaigns• Experience managing and coordinating multiple projects across internal teams• Must be a team player but also have the ability to work independently• Ability to work under pressure and manage multiple prioritiesNice to have: • Alteryx • Informatica• Tableau• CDP• Google AnalyticsEQUAL OPPORTUNITYIndegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

DescriptionWHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU'LL DOAs a Project Manager, you will be overseeing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. In addition, the Project Manager will ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements. You will be responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established AVI-SPL Project Management processes and procedures.Day-To-Day Responsibilities: Be a subject matter expert with contractual documentation to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of project (people and dollars) Facilitate internal and external Project Kickoff meeting among Sales, Engineering, Programming, Fabrication & Installation, Customer resources, and Third Party resources (as needed). Identify and manage project risk, resolving all project related issues with team or through escalation to management. Create and manage comprehensive project schedules and coordinate/verify appropriate resource scheduling for all required project tasks. Facilitate project material/equipment orders. Manage all project (equipment, labor, miscellaneous, direct, etc.) expenditures based on project budget throughout the project lifecycle, identify problem areas, spearhead resolution and communicate any issues impacting profitability to management. Provide and review status/progress reporting of all projects internally and externally. Raise any issues to management at this time for escalation. Managed and verify quality of work performed by internal and/or subcontracted resources. Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect AVI-SPL financially. Ensure that any scope, schedule, cost or change of terms are handled in accordance with established AVI-SPL change order procedures. Gather and supply AVI-SPL Service teams with applicable close-out documentation for future reference. Maintain and develop strong relationship with customers with direct interaction with focus on improving customers' perception of on-time delivery, quality, communication, responsiveness and problem solving. Respond to communications from customers regarding problems or concerns in a timely and professional manner. Steer project results to satisfy customer requirements to obtain AVI-SPL Net Promoter Score goals. Travel to various job sites as required.WHAT WE'RE LOOKING FORMust-Haves: Proven project management and team leadership experience. Demonstrated management of multiple projects using sound time management skills with an exceptional eye for detail. Effective communication and interaction skills. Creative problem solving and investigation skills to identify complex problems and generate solutions. Understanding of all revenue, budget, margin and financial variance factors of assigned projects. Demonstrated experience managing projects in the Audio Visual, Construction, Technology or related industry. Demonstrated knowledge of technical, contractual, and construction documents. Proficiency with Microsoft Office (Word, Excel, Outlook), Microsoft Project (or other project scheduling software). Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards.Nice-To-Haves: Minimum 3 to 5 years of experience as a Project Manager in the Audio Visual, Construction, Technology or related industry. Comprehension of AV system functionality and installation processes and techniques. Formal education in Audio Visual, Construction, Technology or related field. Minimum of a High School Diploma or equivalent.WHY YOU'LL LIKE WORKING HERE Medical benefits, including vision and dental Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunitiesMORE ABOUT USAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber Product Owner (Cyber Intelligence)Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Cyber Intelligence Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do:Communicate the Intelligence delivery roadmap to our stakeholders and leverage the product vision to inspire the teamsClearly articulate and advocate target persona, customer benefit, and value of features across teamsLeverage Intelligence experience and technical knowledge of how systems work to effectively support engineering teams in delivering valueUtilize strong cybersecurity background, customer research and insights to represent the voice of the customer to the engineering team(s)Incorporate design thinking and analytics to inform product designActively participate in research or design sessions for new featuresContribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteriaLead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teamsPrioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activitiesEnsure the timely delivery of product deliverables by staying abreast of dependencies & impedimentsAct as a technical advisor to the product manager, engineering, and other stakeholdersCollaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremoniesSupport teams through escalation and resolution of impedimentsDrive performance and innovation with data-driven insights and a culture of continuous improvementProactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performingMaintain technical and risk credibility with your own team(s) and with partners across our technology organizationAbout you:You have excellent written & verbal communication skills with a track record of being able to explain complex concepts to diverse audiencesYou believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.You have experience leveraging Threat Intelligence to reduce risk or improve security controlsYou thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscapeYou actively solve for cyber technical challenges in collaboration with engineering and architectureYou are naturally curious and stay on top of emerging trends and threats.You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineersYou seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goalsYou are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity.You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metricsYou have strong consulting and analytical skills and a risk management mindsetYou have the ability to foster collaborative, open working relationships with technology partners and other stakeholdersYou demonstrate balanced judgment in decisions and incorporate risk factors accordinglyYou have a strong bias for actionBasic Qualifications: High School Diploma, GED or equivalent certificationAt least 6 years of experience working in cybersecurity or information technologyAt least 3 years of experience in product managementPreferred Qualifications:Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science3+ years of experience solving cyber technical challenges4+ years of experience translating business strategy and analysis into products3+ years of Cyber product owner experience2+ years of experience in technical writingExperience in regulated financial services organizations or tech companies2+ years of hands-on JIRA and Confluence experience1+ year of experience with MITRE and Cyber Kill Chain Frameworks2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security)?At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber TechnicalSan Francisco, California (Hybrid On-Site): $213,400 - $243,500 for Manager, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Project Manager will play a crucial role in overseeing the scope, schedule, and budget of projects under the guidance of the Enterprise PMO, focusing primarily on technology integration initiatives. Reporting to the Program Manager of the PMO for Technology, the successful candidate will facilitate effective project planning, risk mitigation, and clear communication throughout the project lifecycle.ResponsibilitiesLead the delivery of large, complex cross-functional projects, ensuring efficient management of multiple concurrent workstreams.Drive effective teamwork, communication, and prioritization across various groups with competing priorities, while maintaining strong business relationships.Anticipate project bottlenecks, identify risks, manage escalations, and make strategic decisions balancing business needs with technical constraints.Ensure resource optimization across the organization for maximum efficiency.Communicate project metrics, schedules, and statuses comprehensively across the organization.Develop and maintain business requirements and acceptance criteria consistent with PMO standards.Uphold PMO processes and controls across projects, ensuring alignment with organizational standards.Qualifications3+ years of experience in project management in Financial Services.BA/BS in Business, Computer Science, Information Systems Management, or a related field from an accredited college or university, supplemented by project management experience.Exceptional listening, presentation, and communication skills (both written and verbal).Proven IT delivery experience across all phases of the systems development lifecycle (SDLC).Strong attention to detail in managing complex projects with numerous components.Excellent interpersonal skills, including negotiation and conflict resolution capabilities.Robust analytical and problem-solving skills with an ability to manage multiple tasks and adapt to interruptions.Self-motivated with the ability to effectively manage upwards and make sound decisions quickly.PMP or other Project Management certification is preferred.

Location: REMOTESalary: $50.00 USD Hourly - $53.00 USD HourlyDescription: Our client is currently seeking a Sr. Tax Filing Manager Spotlight Notes: -Sr Manager role - Overseeing the Tax Filing analysts -Mentor and Lead others -Experience with Master Tax 3-5 + years -Excellent Problem Solver -Experience with the Tax Amendment process would be a huge plus Oversee and manage the client delivery of tax filing, directly and indirectly, through team colleagues and managers. This role is a member of senior leadership ensuring excellence in delivery across the entire Tax Filing organization. Responsible for developing managers in people development, management, and tax filing expertise. As Tax Filing Senior Manager duties include, but are not limited to, the following: • Responsible for overall client delivery and satisfaction in Tax Filing. • Point of contact and responsibility to support resolving client escalations with a sense of urgency and accuracy. • Development, review, and communication of RCA (Root Cause Analysis) completion and help downstream improvement efforts. • Monitor and audit various tasks to identify trends and process improvement opportunities. • Identify and lead process improvement efforts in tax filing processes. • Work with other domains to (1) ensure client deliverables (2) identify and lead efforts to improve processes affecting delivery. • Communicate complex issues to clients as needed. • Ensure timely, accurate responses are provided to clients and/or other teams. • Ensure proper TFSS (Tax Filing Shared Services) representation and facilitation of client meetings. (Providing timely, accurate updates and education regarding tax filing processes and point of views). • Support and provide timely research on compliance and regulatory issues. Facilitate issues requiring higher level escalation. • Ensure and support compilation, reporting, and analyzing of metrics. Use metrics to drive improvements and close process gaps. • Resolves/pushes open items to resolution to align with Tax Filing point of view. • Liaison with Client and Payroll Client teams to resolve items related to tax filing. • Educate clients and provide subject matter expertise for payroll tax filing. • Mentor and develop managers and colleagues, also managing performance and accountability. • Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery. • Support testing and implementation efforts as needed. • Coordinate and/or provide needed training for new colleagues or processes. • Coordinate and actively support SOP development, training, communication to team and maintain updates. Education and Experience • Minimum of 7 years' experience in payroll tax filing and/or related field required. • Advanced understanding of payroll tax/payroll tax filing and/or related subject matter desired. • Advanced understanding of payroll tax filing regulatory and legislative guidelines desired. • Demonstrated strong verbal & written communication skills required. • 3+ years client interaction and management required. • 5+ years people management experience required. • Preferred experience leading managers and/or team leads. • Strong computer skills with current technical knowledge required. • Payroll tax software experience required. • Master Tax experience desired. • ADP Smart Compliance experience desired. • Medium level project management and process improvement experience highly desired. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com