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District Manager Salary in Boston, MA

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Harvard UniversityDescription: 01-Apr-2024Operations Manager, CustodialCampus Services 65475BRJob SummaryCampus Services Mission Statement:To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences. Job Summary:As described in the customer service level agreement, may include but not limited to:The Operations Manager is guided by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Operations Manager fosters a welcoming, supportive, and diverse workforce and environment. Operations Manager oversees all day, evening, night, and weekend coverage for FMO Custodial Services operations in an area (or areas) of campus that may include residential, research, athletic, dining, and other facilities, classrooms, laboratories, library, assembly, office, and other spaces. 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Maintains frequent and consistent contact with customer representatives and custodial supervisors (electronic and face-to-face) to ensure optimal delivery of service, communication of activities, alignment of priorities, operational effectiveness, and the highest degree of customer satisfaction for areas being serviced. In collaboration with assigned custodial supervisors, serves as the primary customer contact and ensures prompt, efficient and effective information flow to and from customers throughout crew operations and other supportive areas of FMO.Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Optimizes customer feedback systems and measurement reports using the specialized work management database(s) to accurately reflect the effectiveness of cleaning programs and related services. Utilizes 3rd party quality audit data for continuous improvement of operations. 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Works with customer(s) to ensure smooth and accurate billing. Benchmarks FMO value and effectiveness against alternative service providers.Participates in Departmental management planning by presenting operational long- and shortterm objectives to the Director and Associate Director; manages implementation of and adherence to Departmental goals and objectives.Performs other duties as directed, assigned, or required.Basic QualificationsHS Diploma or equivalent required. Minimum seven (7) years’ experience as a supervisor or manager of an effective service group in a mid to large scale operation with high standards for customer care, occupant experience, and quality of work.Demonstrated proficiency using various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required. Must be able to understand, interpret, and enforce departmental and University policies and procedures.Demonstrated ability to read, write and perform financial calculations and administrative duties.Additional Qualifications and SkillsCollege degree in business or related field preferred.Demonstrated ability to supervise and train staff, including organizing, prioritizing, andscheduling work assignments Evidence of significant leadership ability with a willingness to serve as an active team member.Excellent communication, analytical, organization and problem-solving skills Demonstrated ability to successfully manage multiple projects and meet deadlines.Demonstrated ability to successfully lead in a team oriented, multi-cultural, customerfocused environment.Understanding of Harvard’s academic and administrative structures preferred.Preferred working knowledge or ability to communicate Spanish, Portuguese or Haitian-Creole.Physical RequirementsFrequent standing, lifting, bending, and walking. 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A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory here, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participateapplication or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for seekers requiring accommodations in the application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the application process.*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. 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Senior Product Manager, K12 State Data Management & Reporting
TheCollegeBoard, Boston
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You will utilize your inquisitive mindset and learning agility to gain a thorough understanding of our current state contracts and RFP commitments. You will build relationships directly with our senior state contract leads across the country. You will collaborate with the College Board state implementation teams, to ensure that access to college readiness assessments does not represent a barrier to accessing higher education and other post-high school opportunities. You will serve as product manager, implementation consultant, School and District Partnership team liaison, and partner to our state data management and state data exchange development teams, working closely with their engineering manager.Your responsibilities extend to internalizing the current list of product features that are externally committed or contractually required to meet the bespoke needs of our valuable state partners. 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Your ability to seek insights, lead teams, and drive value for our customers makes you an invaluable asset to our mission-driven work.In this role you will:Product Vision and Roadmap Development (35%)Develop and communicate the product vision and roadmap for our state partners, adapting it as market needs and internal priorities evolveEnsure alignment of product roadmap to market/customer needs, organizational goals, and prioritiesGain understanding of customer needs and validate solutionsWork with stakeholders to identify opportunities to reduce operational complexity and riskProactively define and communicate Objectives and Key Results (OKRs) for the products that drive action focused on outcomes (vs. outputs)Market Understanding and Insights (20%)Establish and maintain a deep understanding of the market including the competitive landscape, trends in the market, customer needs and market requirementsConsistently gather market data and user feedback to shape the product roadmap and enhance user experienceStay informed about market trends and key requirementsMonitor competitive offerings and alternative solutions in the marketFeature Delivery and Implementation (30%)Deliver the highest priority features on the roadmap that are aligned to product vision and organizational prioritiesManage enhancement requests from stakeholders (both internal and external)Effectively oversee the flow of initiatives and features, participating in planning activitiesCollaborate with product owners to define release plans and gain a shared understanding of work within developmentteams backlogsWork closely with service units to collect data on product usage to inform prioritization of featuresGive feedback to product owners during demonstrations of product designs and completed workCollaborate with product owners and College Board internal functions to develop and update external and internal training, support materials, manuals, marketing materials, and communications for new product featuresCommunicate product updates to internal and external stakeholdersCollaborate with internal functional areas to identify and implement changes to the product's implementation processes, program policies, and operational support modelNew Product Development Leadership (15%)Lead new product development efforts for a product offeringDevelop business case and rationale for new product investmentsLead cross-functional teams to deliver new product offering into the marketCollaborate with teams across the organization to develop a go-to-market strategy and launch planAbout YouYou have:10+ years relevant experience including experience managing a product from inception through design to implementation and launchExperience working in an educational technology (EdTech) product company, ideally with a focus on products serving large K12 school districtsAgile product development experienceExcellent verbal and written communication skillsAbility to complete complex tasks on short deadlines in a fast-paced environment, with excellent prioritization skillsExperience distilling data to inform key decisionsExperience designing and communicating Objective and Key Results (OKRs)Experience mentoring junior colleaguesDemonstrated proficiency creating business cases and receiving buy-in from senior leadershipExperience presenting in high stakes internal and external settings, seeking to drive understanding and alignmentBachelor's degree or equivalent required; MBA or related master's degree preferredAuthorization to work in the U.S.About Our ProcessApplication review will begin immediately and will continue until the position is filledWhile the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week processAbout Our Benefits and CompensationCollege Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.The hiring range for a new employee in this position is $120,000 to $180,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on these criteria.Your salary is only one part of all that College Board offers, including but not limited to:A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and moreRecognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibilityA job that matters, a team that cares, and a place to learn, innovate and thriveYou can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.About Our CultureOur community matters, and we strive to practice and improve our culture daily. Here are some headlines:We are motivated to positively impact the educational and career trajectories of millions of students a year.We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.We know that our impact is strongest together. 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Business Manager 2
Federal Reserve Bank (FRB), Boston
CompanyFederal Reserve Bank of BostonAs an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation. You will contribute to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.This job is eligible for a hybrid schedule with some on-site work expected. The individual is expected to reside in the 1st District unless you were given an exception.The Reserves, Credit, and Applications (RCA) Unit of the Supervision, Regulation, and Credit Department of the Federal Reserve Bank of Boston (FRBB) has an opening for a Business Manager in our Reserves and Lending group. The successful candidate will be placed as either a Business Manager I or Business Manager II based on knowledge and experience. The RCA Unit contributes to FRBB’s mission to promote sound growth and financial stability in New England and the nation by effectively serving as a source of liquidity to depository institutions (DIs) within the First District of the Federal Reserve System. We administer the Board of Governors’ Payment System Risk (PSR) policies governing the use of intraday credit for First District DIs, and Reserves policies governing the payment of interest on reserves balances, among others. Additionally, we operate the Discount Window, extending overnight credit to qualifying DIs.  Our reserves and lending activities assist the Board and the Federal Reserve Open Market Committee (FOMC) in implementing monetary policy. In this position you would lead a team responsible for supporting day-to-day Reserves, Discount Window, and PSR operations. Under your oversight, the team performs a wide variety of duties involving the assessment and processing of Discount Window loans to DIs; processing of loans and bonds pledged by DIs to secure loans and overdrafts; monitoring and analysis of financial institution data; analysis of DIs’ account activity to ensure compliance with Reserves and PSR policies, recommending corrective action and/or counseling of DIs, as appropriate; and review/maintenance of  internal processes and procedures.  You would contribute as a key member to the RCA Unit management team.  Additionally, you would collaborate with colleagues across the Federal Reserve System, leading and contributing to strategic projects and workgroups.This job description posted is for a Business Manager 2; however, depending on knowledge and experience, the successful candidate will be placed into an appropriate level within the Business Manager job family (including Business Manager 1 or Business Manager 2). Principal Accountabilities:Oversee team operations for a staff of up to six individuals.Oversee all workflows and communications for complex processing activities associated with collateral management, Discount Window lending, and DI account management.Monitor Discount Window borrowers and FRBB account activity, identify issues and trends, and recommend appropriate action based on policy parameters.Apply strong critical thinking and problem-solving skills promptly and effectively on time-sensitive operational issues and proactively troubleshooting errors.Advance and support diversity and inclusion efforts, and encourage diverse perspectives, ideas, and approaches.Provide career and work guidance to direct reports by setting clear expectations, delivering timely feedback and coaching, and facilitating learning and development.Collaborate with team, unit, and department colleagues in business and teambuilding efforts.Lead, collaborate on, and contribute to local and national initiatives that support the strategic direction of the Reserve Bank and System.Demonstrate insight and well-reasoned decision-making in a wide array of situations that may involve moderately complex to complex issues, public scrutiny, and market reactions. Qualifications:Knowledge and experience normally acquired through, or equivalent to, the completion of a Master’s degree in a related field and 10 years of work experience that demonstrates applicable technical knowledge or managerial skills. Staff in this position is expected to possess the following essential skills:RequiredExperience leading an operations team.Commitment to furthering a diverse and inclusive work environment.Strong attention to detail.Ability to manage time and multi-task to meet daily workstream demands. Highly DesirableDemonstrated oral and written communications skills, including presenting complex business matters to internal and external stakeholders.Understanding functional area data sources and competently using established tools, Microsoft Excel, and other advanced tools as appropriate to analyze the information. The Federal Reserve Bank is committed to a diverse, equitable and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are not U.S. citizens or U.S. permanent residents may be eligible for the information access required for this position and sponsorship for a work visa, and subsequently for permanent residence, if they sign a declaration of intent to become a U.S. citizen and meet other eligibility requirements. All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. All candidates must undergo an enhanced background check and comply with all applicable information handling rules. The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategorySupervisory/ManagementWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Privacy Notice
Facilities Operations Manager
Federal Reserve Bank (FRB), Boston
CompanyFederal Reserve Bank of BostonFacilities Operations ManagerAs part of the Central Bank of the United States, the Federal Reserve Bank of Boston works to promote sound growth and financial stability in New England and the nation, and to ensure the integrity and efficiency of the country’s financial system. The Bank’s Real Estate Services Group (RESG) contributes to this mission by managing and maintaining the Bank’s real estate and related assets, and providing both Bank staff and prestigious tenant firms with timely, effective, and cost-efficient building services through best business practices and innovative technology. RESG staff run the gamut from building engineers to space designers, project managers to business analysts. We believe our employees are our greatest asset.We offer an enviable employee value proposition: in compensation; a comprehensive benefits package; a fully-funded pension plan and a 401k match, as well as tuition reimbursement and free membership in our state-of-the-art onsite fitness facility.Facilities Operations ManagerAs part of the Central Bank of the United States, the Federal Reserve Bank of Boston works to promote sound growth and financial stability in New England and the nation, and to ensure the integrity and efficiency of the country’s financial system. The Bank’s Real Estate Services Group (RESG) contributes to this mission by managing and maintaining the Bank’s real estate and related assets, and providing both Bank staff and prestigious tenant firms with timely, effective, and cost-efficient building services through best business practices and innovative technology.  RESG staff run the gamut from building engineers to space designers, project managers to business analysts. We believe our employees are our greatest asset.We offer an enviable employee value proposition: in compensation; a comprehensive benefits package; a fully-funded pension plan and a 401k match, as well as tuition reimbursement and free membership in our state-of-the-art onsite fitness facility.Job SummaryReporting to the Director of Operations, the Facilities Operations Manager (FOM) plays an important role within RESG, responsible for ensuring the integrity of the building environment. The FOM oversees RESG’s building trades, responsible for the efficient and effective operation, repair, and maintenance of the building systems, support systems and specialized equipment. The FOM administers and assists with the development of the Operations budget and Capital budget, and oversees renovations and supports capital projects for the building and major equipment. The FOM interacts regularly with people at all levels of the organization and our tenant firms, representing RESG as a professional partner.Principal AccountabilitiesDirect building operations through trade shop supervisors to ensure all maintenance, repairs, renovations, operations and projects are completed in a timely and efficient manner. Develop and manage the Operating annual budget and assist with the development of RESG’s annual Capital budget; evaluate data regarding the development of objectives and the need/scope of upgrades, capital projects, and capital equipment.3.4.Establish, update and ensure staff compliance with policies, standards and procedures for shop operations and equipment repair, preventive maintenance, energy management, emergency/normal building operations and project/work order control.Manage and oversee the supervision of all Operations staff: provide recommendations for hiring, firing and salary actions; coach, counsel and discipline; conduct performance appraisals and ongoing informal performance evaluations for unit supervisors, and review supervisors’ evaluations and salary action recommendations for other Operations staff; provide input to staff development plans; create an environment for continued learning and implement a staff training program.Negotiate and prepare bid documents for the contracting of services and building equipment. Identify competitive vendors and purchase materials and parts required to perform maintenance and repairs. Review and provide documentation for all corporate purchasing card transactions and submit monthly reconcilement reports.8.9.Issue written and oral reports to communicate status of, recommendations to, and results of building activities to RESG senior management.Respond to off-shift emergency calls, as needed.Other AccountabilitiesPerform other duties as assigned. Comply with all Bank and department policies and procedures.SupervisionThis position is required to directly supervise 2-4 supervisory or specialist employees.Knowledge and ExperienceThis position requires knowledge and experience normally acquired through or equivalent to the completion of a Bachelor's degree in Facility Engineering or a related field, a Massachusetts Journeyman HVAC license, EPA Universal Refrigerant Recovery and CEM Certification, and a minimum of 15 years’ experience managing large central plant operations in a downtown Class A property. Experience with Niagara-AX and Niagara 4 is highly desirable, and LEED AP or LEED GA designation a plus. Must have a successful track record of leadership of HVAC, Electrical, and other trade teamsMust be knowledgeable in computer networks.Must have a thorough and demonstrable knowledge of all types of mechanical systems, including package units, split systems, chillers, boilers, pumps, VFD’s and BAS Control Systems.Ability to read, interpret and generate construction drawings, schematic drawings and sketches of complicated systems.Must have a strong working knowledge of energy management best practices and be committed to a continuous program of professional development in energy management strategies.Must have experience in all aspects of management: planning, to formulate objectives and detail steps to their achievement for optimal allocation of resources; organizing, to bring together the physical, human and financial resources needed to achieve objectives; leading by effectively communicating objectives and motivating, supervising and evaluating staff; and controlling, to measure and evaluate results against objectives.Must possess excellent verbal and written communication, organizational, and relationship management skills, a strong customer service focus, plus problem solving aptitude, and must be committed to best practices in facilities management, operations and services.Knowledge of ADA and occupational safety and health administration (OSHA) regulations, as well as environmental safety and awareness programs.  Must be proficient in MS Office, and possess the willingness and ability to provide on-call support in response to off-hours emergency or issues.
Physical RequirementsThis position involves movement between departments, floors and buildings to perform work. Staff are regularly required to stand, walk, reach and use hands and arms to grasp, lift and/or move equipment weighing 20-50+ pounds; speak and hear and occasionally required to taste and smell. They are frequently required to sit, stoop, crouch, kneel, crawl, balance, climb stairs and ladders, work at heights and in environments with wide temperature ranges, working outside and inside. Specific vision abilities required include close vision, distance vision, color vision and depth perception.  Onsite: It is anticipated that you will work onsite for this role. If you currently reside within the First District it is expected to stay located within the district unless otherwise approved by your management and HR management.All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years. The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified.The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategorySupervisory/ManagementWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Privacy Notice
Fitness Manager
Boston Gym, LLC, Boston
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Fitness Manager is the business leader of the Personal Training (PT) department. This individual creates and supports team culture to drive operational excellence and deliver a superior member experience. Fitness Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. The Fitness Manager role is to lead the program by promoting and selling fitness products and services, also to coach, train, and develop Personal Trainers to meet and exceed department/company objectives. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. BUSINESS LEADER Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services. Conduct timely and relevant business management meetings to support trainer development. Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with District Fitness Manager (DFM)/General Manager (GM)/Assistant General Manager (AGM) for PT Sales driving and complementary clinics.Assist with day-to-day operations to help support business objectives and member/guest needs. OPERATIONAL MANAGEMENT Lead the operational and sales components of the New Hire Onboarding process. PT business and sales coaching. Utilize scheduling tool to capture trainer availability, book sessions, and manage the teams ability to deliver fitness services to meet member needs. Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business. Set goals in support of club special events and execute the proper follow up post event. Produce and host monthly PT department meetings. Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities. Support trainers through financial planning as it relates to the compensation plan. KPI MANAGEMENT Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and (My Club Intro MCI) appointment booking and conversion. Proactively address business trends in fitness assessment conversions, client attrition and client training frequency. Performance management of all trainers. Consistently audit, analyze, and manage payroll metrics, fitness revenue, and expenses and proactively modify accordingly to ensure compliance and profitability. CLIENT RELATIONSHIP MANAGEMENT Communication with potential leads and all clients. Client coverage and sharing across all fitness offerings. Management of all client pipelines, inclusive of new members. Clearly outline the pipeline responsibilities in partnership with the GM or AGM (where applicable), and with the oversight of PT senior leadership. Scheduling and execution of new member assessments (My Club Intro MCI), inclusive of In Body Assessments where offered. Responsible for hosting demo clinics during scheduled shifts to promote engagement, build relationships, drive member referrals, and increase SGT/PT/Team Training revenue. LEADER OF TEAM CULTURE Collaborate with all departments of the club to achieve interdepartmental synergy. Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process. Performance manage and mentor trainers to build connections and maintain a high-quality team to uphold the brand standards and expectations of their role. Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff. Identify, collaborate, and align on key talent to advance trainer careers. POSITION REQUIREMENTS & EXPERIENCE 1-2 years prior sales experience; fitness sales preferred. 1-3 years of supervisory experience; 3+ preferred. 2-3 years of personal training experience; corporate gym setting preferred. Demonstrate the ability to drive financial performance. Exhibits sales skills with a specific focus on attracting new clients and retention. Strong business acumen. Ability to create a positive team culture with adherence to brand standards. Possess collaborative social skills and strong desire to interact with members, clients, and staff. Ability to manage high volume of inbound communication and react in a timely manner. Ability to create team accountability through structured timelines, action plans, and required documentation. Strong technical skills. Ability to hire, train and direct staff who match the brand. Strong active listening skills. Excellent written and oral communication skills. Enthusiastic and passionate about the fitness industry. Child & Adult AED/CPR certified. Certified Personal Trainer certification (CPT). Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary, standing for long periods of time, and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, New York Sports Club has specific scheduling guidelines for this position. Fitness Managers are required to work the last day of each month. Vacation time is not authorized in the month of January. Management schedules are subject to standard prescribed scheduling guidelines which may consist of opening, closing, weekday, and weekend shifts to ensure proper management for the club and our members and guests. The Fitness Manager can service a maximum of five (5) personal training sessions per week outside of their prescribed management schedule. (Additional Compensation)
General Manager
Boston Gym, LLC, Boston
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly receive guidance and direction from the Regional Fitness Director. The General Manager will directly manage the development of all other club managers, a team of sales professionals, and any other employees in the club who do not report to another manager. Below is a list of responsibilities that identify success in the role as a General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators. Willingness to have courageous conversations with team members and effectively handle disciplinary measures as needed in accordance with company policy. Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. Set direct and clear SMART goals for self and team. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes. Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed. SALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed. Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit. FINANCIAL MANAGEMENT & BUDGETING Evaluate and monitor forecasted budgets to achieve financial objectives. Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Develop an effective succession planning strategy. Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available. CLUB OPERATIONS Organize and supervise the work and schedules of the club team. Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Partner with Regional Leader and the facilities team to resolve any incidents as needed. Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with all departments of the club to achieve interdepartmental synergy. Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams. Foster outreach activities to enhance community involvement. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated. Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders. Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective. Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly. PRODUCT KNOWLEDGE Understand and experience our diverse products, features, and services offered to educate and invite others to experience. Stay abreast of industry trends, competition, and best practices. Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. POSITION REQUIREMENTS & EXPERIENCE 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Child & Adult AED/CPR certified. Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations. Ability to create a positive team culture with adherence to brand standards. Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus. Prolonged periods of standing/sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January. Ability to work days, nights, holidays, and weekends according to the needs of the business. Overnight travel for district meetings may be required on an occasional basis. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.
Finance Sales Manager - Remote
Doosan Bobcat NA US, Boston
Job InformationThere is one opening for a Finance Sales Manager role which requires the employee to be located in PA, MA, NY, or NJ.Doosan Bobcat Capital Solutions (DBCS) is the financing arm to support Bobcat in North America. The Finance Sales Manager position exists to implement financing programs and solutions to stimulate sales in the territory through DBCS. A key component of this job is to provide financial and lease training to Business Unit and Distributor sales teams.Role & ResponsibilityRepresent all DBCS programs, policies, and systems in assigned territoryTrain distributor personnel along with business unit sales teams in the use of financing and leasing solutions to drive equipment salesWork with business unit marketing and sales to develop and implement financial merchandising programs to meet business unit objectivesCommunicate finance programsKnowledgeable about all funding source product and the ability to match those products to customer needs.Work with distributor and company sales and marketing personnel to structure finance and lease transactions to allow Doosan to win competitive and incremental salesAssist sales staff and distributor personnel to obtain financing for customers with marginal credit.Drive finance penetration by utilizing national programming, designing local promotions, and monitoring competitive activityWork with distributor and company sales personnel to structure and manage large and/or strategically important opportunities in the territoryWork with distributor personnel and DBCS credit teams on strategies and structures to drive high approval ratesManagement of floor plan lines for distributors in assigned territoryJob RequirementEducation Required: Bachelor's Degree5-7 years of experienceTravel required: >75%5 to 7 years experience lease training knowledge of secured transactions and finance5 to 10 years in the equipment finance industry (Captive/ Vendor experience preferred). Willingness to work in a fast paced, challenging environmentStrong consultative and solution selling skills and demonstrated record of successStrong relationship management skillsDeal pricing and structuring expertiseUnderstanding of creditOutstanding verbal presentation, negotiation, and written communication skillsFrequent, regular travel within region or to other locations in the US for meetings is requiredValid driver's license with clean Department of Motor Vehicle driving recordThe salary range for this position is $100,991 - 151,487, depending on experience and other factors. We are Doosan Bobcat. At Doosan Bobcat, you are part of the team that empowers people to accomplish more. We offer a total rewards package that will offer you salary plus potential of annual bonus based on your performance. Benefits include medical, dental, vision, prescription, 401(k) match, short & long term disability, health & flexible spending accounts, employee assistance program, life & AD&D insurance, military and jury duty differential pay, tuition reimbursement program, work flex policy, equipment rental program, paid volunteer opportunities, community non-profit donation match, along with paid vacation, holiday, sick, bereavement and parental leave. *Disclosure as required by state/local law. As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more. Doosan Bobcat North America is home to world-renowned brands, including Bobcat® compact equipment, Doosan® portable power products, Ryan® and Steiner® grounds maintenance equipment and Geith® attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 701-476-4263. Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.Beware of Fraudulent Job Offers and SolicitationsAny legitimate job offer will be preceded by an official selection process.
Tax Manager
Edelstein & Company LLP, Boston
With over 40 years of certified public accounting and business consulting experience, Edelstein & Company LLP serves a wide range of clients from our base in the heart of the Boston financial district. In addition to audit, tax, and consulting services, we also provide litigation support, wealth management, and medical practices management.At Edelstein & Company, we have built a tradition of encouraging creativity, innovation and teamwork. We honor excellence and reward contributions at both the individual and team level. We offer employees an excellent work environment and a competitive compensation and benefits package.Tax Manager As a Tax Manager of the firm, you will help to execute on the vision, strategies, and action plans to service our clients and grow our client base. In addition, the Tax Manager is a critical member of the team and will actively participate in the marketing, networking, and business development while maintaining client relationships and acting as a source for complex questions. Major responsibilities: Leading, planning and supervising multiple engagements which include consulting, compliance, and tax planning services Assisting with and managing IRS and state audits as well as responses to notifications as needed Ability to guide clients and members of the firm through complex tax rules and regulations Consulting with engagement team to promote new ideas and innovative planning opportunities to clients Managing client communications and relationships Participating and actively contributing to new business development activities Training, supervising and mentoring other department team members Requirements: BA or BS in Accounting, Finance or Business required. MS in Taxation preferred CPA certification required 6+ years of experience within a public accounting firm Proven demonstration of tax compliance and consulting experience across a broad range of entity types Proficiency with ProSystem FX, CCH Engagement, XCM or similar software Must be able to effectively organize, prioritize and manage multiple engagements under tight deadlines Excellent analytical, supervisory, organizational, and written and verbal communications skills
Audit Manager
Edelstein & Company LLP, Boston
With over 50 years of certified public accounting and business consulting experience, Edelstein & Company LLP serves a wide range of clients from our base in the heart of Boston's financial district, and our Burlington office location. In addition to audit, tax, and consulting services, we also provide litigation support, wealth management, healthcare practice management, and client accounting services.At Edelstein & Company, we have built a tradition of encouraging creativity, innovation, and teamwork. We honor excellence and reward contributions at both the individual and team level. We offer employees an excellent work environment, in-person, hybrid and remote opportunities, plus a competitive compensation and benefits package.Audit ManagerEssential Functions:o Provide management over a portfolio of clients and deliver high quality audit and assurance service, including preparing and reviewing audit plans and worko Achieve team and individual budgets and business plan/ performance objectiveso Manage project financialso Maintain the highest technical and professional standardo Think strategically about client needs by understanding their business and key riskso Address situation before they come crises and develops solutions to avoid recurrenceo Provide additional help and guidance to clients on a consultancy basiso Participate in the development of ways to meet client needs, contributes to proposal deliveryo Identify ways to maximize the relationship with clients and deliver added valueo Monitor and control auditing staffo Take a leadership role in professional, business or community organizationso Coach, train and develop auditing staff to upgrade their knowledgeo Be seen as a role model for auditing professionalso Undertake wider office activities, as required.Education, Skills and Experience:o BS/MS Accountingo CPA qualificationo 6+ years of audit experience