Night Manager Salary in Boston, MA

The Hilton Boston Park Plaza is searching for a talented Restaurant Managerto help lead their team!This property is conveniently located downtown steps away from the Public Garden, Theater District, and many of the city's most popular historic sites.Boasting 1,060 rooms, 4 outlets, and 70,000+ square feet of meeting space, this beautifully vibrant downtown property offers a great next step for a talented/experienced food and beverage leader looking for a new and exciting career move.This position will report to the Director of Outlets and will oversee a large F&B team. The ideal candidate will be an energetic leader who enjoys being hands on, has prior union experience, has a passion for implementing policies and procedures, and has 1-2 years of experience in a F&B leadership role (required). This Restaurant Manager will primarily be supporting Off the Common .What are the benefits of working for Hilton?*Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Restaurant Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events Recruit, interview and train team members What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!#LI-AR2

A Group Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Group Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Travel primarily outside the hotel to initiate new sales, solicit leads, hold conferences and make sales proposals and presentations Host and entertain clients and maintain client accounts Determine rates and negotiate contracts Develop sales strategies to meet or exceed established revenue and room night goals #LI-AT3 What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents. Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement. **Available benefits may vary depending upon property-specific terms and conditions of employment.What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Harvard UniversityDescription: 01-Apr-2024Operations Manager, CustodialCampus Services 65475BRJob SummaryCampus Services Mission Statement:To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences. Job Summary:As described in the customer service level agreement, may include but not limited to:The Operations Manager is guided by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Operations Manager fosters a welcoming, supportive, and diverse workforce and environment. Operations Manager oversees all day, evening, night, and weekend coverage for FMO Custodial Services operations in an area (or areas) of campus that may include residential, research, athletic, dining, and other facilities, classrooms, laboratories, library, assembly, office, and other spaces. The Operations Manager directly manages up to 10 Supervisors and indirectly manages 90-120 non-exempt employees; interviews, hires, trains, motivates, and retains both exempt and non–exempt staff; provides corrective action as appropriate, in consultation with the Director/Associate Director and HR; approves all overtime and time-off requests; and is responsible for leadership, development and performance management of staff. Ensures the delivery of support/services quality, quantity, and economy of custodial services provided conforms to standards (e.g., Departmental, University), and that all work performed/operations are in compliance with policies, procedures, and regulations.Position Description: Adheres to Customer Services Level Agreements (SLA’s). Maintains frequent and consistent contact with customer representatives and custodial supervisors (electronic and face-to-face) to ensure optimal delivery of service, communication of activities, alignment of priorities, operational effectiveness, and the highest degree of customer satisfaction for areas being serviced. In collaboration with assigned custodial supervisors, serves as the primary customer contact and ensures prompt, efficient and effective information flow to and from customers throughout crew operations and other supportive areas of FMO.Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Optimizes customer feedback systems and measurement reports using the specialized work management database(s) to accurately reflect the effectiveness of cleaning programs and related services. Utilizes 3rd party quality audit data for continuous improvement of operations. Manages measurable service audits and agreements with facility representatives to ensure customer satisfaction and department success. Prepares, negotiates, assists with frequent evaluation and ongoing feedback to all involved parties to ensure and promote a positive, cost-effective, and successful customer experience.Responsible for effective staff leadership and management, including hiring and orientation,training and development, workflow and performance management, and the promotion of aninclusive and innovative work environment.Position DescriptionPosition Description Continued: Manages assigned custodial supervisors; establishes performance standards and measures for all crew employees and prepares regular employee evaluations for direct reports. Assists in the development and maintenance of standards for selecting candidates for all supervisory and hourly positions. Serves as hearing officer in the first step of the custodial employee grievance process. Conducts weekly meetings with supervisors and quarterly meetings with all support staff to discuss issues, changes, procedures, policies, regulations, and other department activities.Implements and continually refines programs for training new employees and re-training existing employees in a variety of areas including environmental health and safety compliance, effective sustainable cleaning procedures, and customer service skills. Liaises with other Departments, including the Center for Workforce Development to assist employees and managers who are seeking to further their education or career.Conducts weekly or frequent inspections of scheduled work assignments to ensure effective performance of all cleaning and support services in accordance with established FMO Custodial standards. Follows up with supervisors to resolve issues and prevent recurrence; participates in safety and quality surveillance rounds as needed. Ensures operations are in compliance with all Departmental, University and governmental procedures, policies, and regulations. Advises and collaborates with Director and/or Associate Director to identify and implement process improvements and initiatives across the Department to optimize operations and service delivery for the University. Assures compliance with bargaining unit agreement.Ensures compliance with University payroll procedures for all assigned supervisors and work crews. Serves as payroll timekeeper for assigned supervisors and work crews. Maintains and authorizes the electronic (Maximo) payroll system. Utilizing the data from employee timecards system, the Operations Manager is responsible for analyzing data and running reports to detect trends and issues, and takes corrective actions needed based on findings.Assists in the negotiation and management of contract agreements with vendors for effective procurement of materials, supplies, inventory, specialty services and supplemental labor. Adheres to all University and Department processes and protocols regarding the purchase of supplies and equipment.Prepares and submits statistical reports and analyses, capital equipment lists and oversees the preparation of weekly and monthly supervisor reports (e.g., operational, payroll, performance).Exercises and continuously refines the emergency response capacity of FMO Custodial Services, including contingency planning for: inclement weather conditions (snow, ice, wind, rain), building flooding, Blood-borne Pathogen or other biohazard cleanups, and other incidents as required.Works closely with the Director and/or Associate Director and the Campus Services business support staff to develop and administer annual operating budgets and plans for new business opportunities. Reviews unit financial performance on a monthly, quarterly, and annual basis and contributes to the development of detailed projection and financial management reports. Works with customer(s) to ensure smooth and accurate billing. Benchmarks FMO value and effectiveness against alternative service providers.Participates in Departmental management planning by presenting operational long- and shortterm objectives to the Director and Associate Director; manages implementation of and adherence to Departmental goals and objectives.Performs other duties as directed, assigned, or required.Basic QualificationsHS Diploma or equivalent required. Minimum seven (7) years’ experience as a supervisor or manager of an effective service group in a mid to large scale operation with high standards for customer care, occupant experience, and quality of work.Demonstrated proficiency using various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required. Must be able to understand, interpret, and enforce departmental and University policies and procedures.Demonstrated ability to read, write and perform financial calculations and administrative duties.Additional Qualifications and SkillsCollege degree in business or related field preferred.Demonstrated ability to supervise and train staff, including organizing, prioritizing, andscheduling work assignments Evidence of significant leadership ability with a willingness to serve as an active team member.Excellent communication, analytical, organization and problem-solving skills Demonstrated ability to successfully manage multiple projects and meet deadlines.Demonstrated ability to successfully lead in a team oriented, multi-cultural, customerfocused environment.Understanding of Harvard’s academic and administrative structures preferred.Preferred working knowledge or ability to communicate Spanish, Portuguese or Haitian-Creole.Physical RequirementsFrequent standing, lifting, bending, and walking. Ability to climb stairs and perform on-site inspection in a wide variety of building types and cleaning areas throughout the campus is required.Working ConditionsThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Additional InformationOrganizational Context: Energy & Facilities (E&F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. E&F also provides a broad portfolio of unionized labor-based services, including building maintenance, landscaping, and custodial, to a large portion of the University, as well as engineering, technical, and sustainability services. Facilities Maintenance Operations (FMO), a department within E&F, offers primary building maintenance, landscape, fire safety, custodial, and event support services to Harvard schools and departments on a fee-for-service basis. All services are provided in strict accordance with regulatory requirements and customer-determined standards.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.Job FunctionFacilities Department Office LocationUSA - MA - Boston Job Code331058 Custodial Manager Work FormatOn-Site Salary Grade058DepartmentCustodial ServicesAnnual Salary Range$96,000Union00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, DMV, Drug Testing, Education, Employment, IdentityScheduleMonday-Friday 7:00am-3:30pmDays off: Saturday & SundayLocation: Harvard Medical School*This position is based out of Boston, MA at: 200 Longwood AvenueBoston, MA 02115 Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JD3 PI238941019

POSITION SUMMARY Plans, directs, and coordinates activities of designated large-scale projects. May be overseeing a single or multiple projects as the situation allows. Will be responsible for ensuring the goals and objectives of projects are accomplished within prescribed time frame and profitability by performing the following duties, personally and through assigned Field Engineers and Technicians. RESPONSIBILITIES Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Confers with Service Center Manager or Region Director to outline work plan and assign duties, responsibilities, and scope of authority. Establishes work plan and staffing for each phase of project and arranges for assignment of project personnel. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews status reports and other documentation prepared by project personnel, clients and other contractors and modifies schedules or plans as required. Prepares and presents project reports for management, client, or others. Gathers and develops back-up material for change order requests. Confers with project personnel to provide technical advice and to resolve problems. Coordinates project activities with clients and other contractors (as required). Direct supervisory responsibility for Field Engineers and Technicians during the time frame they are assigned to projects. Develops large-scale project management processes and routines for use throughout the Company. Mentor junior personnel and teaches good project management practices. QUALIFICATIONSMinimum Job Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong knowledge of the National Electric Code and various industry standards such as OSHA and NFPA. Proficient with MS Word, Project, Excel, Power Point, Latista, Google Docs and other project management software and applications. Willing to work flexible hours, weekends, if required. Requires work in a service center or field environment, including extensive computer and telephone use. Requires excellent verbal and writing skills to communicate effectively with clients and their representatives, contractors, field engineers, peers and management. Requires mature judgment, responsible for assigned projects and supervises, organizes and directs the work of others. Requires high degree of communication, supervisory and organization skills. Willing to work flexible hours, weekends, holidays and night work. Must be available for out- of-town and/or international travel of up to 25%. Regularly required to stand, walk, use hands and fingers, talk and hear. Frequently required to sit, and work at computer. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Ability to lift and/or move test equipment weighing up to 100 pounds. Valid Driver's License. EDUCATION AND CERTIFICATIONS Graduate Engineer BSEE or BSME and five years of experience in Project, Construction, or Facilities Management. OR Graduate of applicable Electrical Technical/Trade School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience PHYSICAL REQUIREMENTS N/A Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.ENVIRONMENTAL DEMANDS N/A TRAVEL TIME REQUIRED Up to 25% At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated pay range for this role in the State of Washington locality is between $40 to $50 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO (accrued up to 15 days the first year), holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The anticipated pay range for this role in the Colorado locality is between $38 to $48 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is 4/22/2024 date, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly. The anticipated pay range for this role in the California locality is between $42 to $52 per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

*Fulltime permanent position based in Boston.Job Description: Operations ManagerAs an Operations Manager, you will play a pivotal role in ensuring the smooth functioning of our company's operations. Your responsibilities will encompass a wide range of tasks, from overseeing quality control to maintaining positive relationships with various departments. Here are the key aspects of your role:Ensure accurate and timely dispatch of all flights to meet customer specifications.Ensure compliance with airline, airport, and port regulations.Monitor production departments to maintain exceptional quality standards.Adhere to Critical Control Points, health and safety regulations, and legal requirements.Collaborate closely with Section Managers, providing guidance and support in employee relations.Be prepared to step into a leadership role when necessary, ensuring efficient staff allocation across departments.Cultivate strong working relationships with department heads.Track and report key functional metrics to enhance efficiency.Analyze costs, scenarios, and benchmarks.Forecast demand levels and mitigate risks.Provide a positive and professional service that enhances our brand reputation.Address any issues promptly with effective solutions.Identify opportunities for process enhancements and implement improvements.Collaborate with stakeholders to document clear requirements.Qualifications:Bachelor's degree in business or any relevant field preferred.Minimum of 5 years of leadership experience within food manufacturing and related logistics activities.Previous experience in a similar role or experience within airside, aviation or FMCGPassion for high-end cuisine, love for food and motivation to deliver exceptional service and be involved in menu changes.Be a role model, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality.Ability to work well in a fast-paced environment and with a diverse clientele.Flexibility (different shifts - night, weekends, holidays)Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track costings.Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its continuous improvement by taking a hands-on approach.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity. ROLES AND RESPONSIBILITIES The General Manager is responsible for ensuring an efficient and effective operation with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The General Manager will manage all profit and loss statements and make decisions that will positively impact the business. The General Manager will report to the Regional Leader and will regularly receive guidance and direction from the Regional Fitness Director. The General Manager will directly manage the development of all other club managers, a team of sales professionals, and any other employees in the club who do not report to another manager. Below is a list of responsibilities that identify success in the role as a General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Assess club team member performance and provide situational leadership with ongoing and constructive feedback/development in order to drive profitability through service, sales, and key performance indicators. Willingness to have courageous conversations with team members and effectively handle disciplinary measures as needed in accordance with company policy. Lead the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Exhibit the ability to lead and inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. Set direct and clear SMART goals for self and team. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes. Ensure company quantitative and qualitative metrics, guidelines, and standards are measured for efficiency and effectiveness; provide coaching to course correct behaviors, hold self and other accountable and adjust business plans as needed. SALES ANALYSIS AND RESULTS Achieve monthly and annual membership/fitness financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including New Sales, Net Gain Goals, Cancellation Targets, Active Client Penetration, and Fitness Orientation appointment booking and conversion. Review and analyze club revenue and sales goals (Membership/Fitness); use data to project sales, determine profitability, and set/adjust targets as needed. Proactively address business trends utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with senior management and the fitness team to strategize and implement innovations that improve sales, productivity, and profit. FINANCIAL MANAGEMENT & BUDGETING Evaluate and monitor forecasted budgets to achieve financial objectives. Monitor and approve club Profit and Loss expenses, with a strong emphasis on labor and payroll. Manage payroll budgets and ensure timely and accurate processing of payroll taking into consideration budgeted hours by position/department holding employees accountable to policies (i.e., working scheduled hours, punching in and out for shifts), and complying with all federal, state, and local labor laws. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence, by utilizing the resources provided by NYSC (i.e., ATS, LMS and HRIS systems). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Develop an effective succession planning strategy. Source, interview, and qualify applicants in a timely manner leveraging the ATS and internal/external resources available. CLUB OPERATIONS Organize and supervise the work and schedules of the club team. Ensure that all facility and equipment walkthroughs are completed daily and in accordance with the hourly schedules to ensure physical facilities and equipment are operational, clean and organized, and comply with safety and environmental codes and ordinances. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Partner with Regional Leader and the facilities team to resolve any incidents as needed. Increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Accountability of teams business deliverables by setting targets, following up, providing feedback and support for progress. Collaborate with all departments of the club to achieve interdepartmental synergy. Strategically plan daily/weekly/monthly fitness and membership activities to drive revenue, customer retention, and premium customer experience by collaborating with team members, Regional Leadership and Corporate Support teams. Foster outreach activities to enhance community involvement. CUSTOMER SERVICE Promote, maintain, and protect the customer experience by empowering employees to be solution-oriented and consistently deliver on our mission, values, and guiding principles. Build meaningful and intentional connections by spending time on the floor interacting in a positive and engaging fashion to ensure employees, members, and guests feel valued and appreciated. Being a hands-on confident manager that is resourceful, available, approachable, friendly, and willing to help to resolve issues/inquiries in a timely manner. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). Foster a culture of open communication, collaboration, and respect among team members, departments, and stakeholders. Ensure that all communication channels, including email, phone, and in-person interactions, are professional, timely, and effective. Ability to actively listen, have meaningful and courageous conversations, ensure timely follow-up, escalate and cascade information, and ask clarifying questions accordingly. PRODUCT KNOWLEDGE Understand and experience our diverse products, features, and services offered to educate and invite others to experience. Stay abreast of industry trends, competition, and best practices. Educate club team on the principles of the brand standards by being a brand ambassador, ensuring brand consistency, and understanding the importance of value propositioning. PROBLEM SOLVING Work to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. POSITION REQUIREMENTS & EXPERIENCE 3-5 years of management in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Child & Adult AED/CPR certified. Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. A proven track record of managing inventory and purchasing, including a successful relationship with suppliers to ensure maximum efficiency in meeting expectations. Ability to create a positive team culture with adherence to brand standards. Prior experience with a CRM, LMS, HRIS, and Microsoft Office is a plus. Prolonged periods of standing/sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in the month of January. Ability to work days, nights, holidays, and weekends according to the needs of the business. Overnight travel for district meetings may be required on an occasional basis. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to Improve Lives Through Fitness. We work with passion and integrity, and we always treat others with appreciation and respect. ROLES AND RESPONSIBILITIES The Assistant General Manager (AGM) is a non-exempt position. The AGM, in partnership and support of the General Manager (GM), ensures the efficient and effective operation of their club with a focus on driving net revenue gain through net membership gain, steady increase of average dues, and ancillary growth. The AGM does not have direct reports. The GM will be responsible for the performance management of all club positions. The AGM will assist in the development of the club employees. The AGM will support in managing all elements of the clubs profit and loss statements and ensure consistent execution of the management daily workflow. Below is a list of responsibilities that identify success in the role as an Assistant General Manager, additional duties may be assigned. PERFORMANCE MANAGEMENT Hold yourself and your team accountable to high standards of operational excellence. Support team development through coaching in the moment opportunities to provide helpful guidance and feedback in order to drive profitability through sales and key performance indicators. Assist in the assessment of employee performance and provide ongoing and constructive feedback in a timely manner, focusing on internal development. Ability to have courageous conversations while handling the discipline of employees as needed and in accordance with company policy. Develop and establish rapport with fellow employees utilizing a situational leadership mentality. SALES ANALYSIS AND RESULTS Support the GM in achieving club revenue plans, including EBITDA, net member gain, and net electronic funds transfer (EFT), through reviewing operational reports and records, and monitoring club profitability. Work with GM to review and analyze club sales on a daily/weekly/monthly basis. Use data to project sales, determine profitability, and set revenue/retention goals. In partnership with the GM, assess new business opportunities utilizing reports and other Company provided resources to execute a successful business strategy. Evaluate market trends and partner with GM to strategize and implement innovations that improve sales, productivity, and profit. EMPLOYEE RECRUITMENT AND DEVELOPMENT Own the recruitment, training, and development of qualified club personnel to a standard of excellence in conjunction with the GM, by utilizing the resources provided by NYSC (i.e., NYSC-U ClubConnect, etc.). Onboard new employees utilizing proper immersion plans to ensure clear expectations while setting them up for success. Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey. Identify opportunities for improvement through implementing trainings, strategies, policies, goals, and other resources to maximize productivity and morale. Set direct and clear SMART goals for self and team. Support the GM with sourcing, interviewing, and qualifying applicants in a timely manner leveraging UKG Ready and internal/external resources available. LEADERSHIP Continuously model and promote the NYSC mission and values with pride and integrity. Promote the creation of a results-driven culture by setting clear expectations, holding employees accountable, and setting goals that focus on key drivers for success. Lead by example, always approaching your work with our core values and the mentality of a service-based leader. Be a hands-on manager by spending time on the floor interacting in a positive and engaging fashion with employees, members, and guests. Exhibit the ability to inspire cooperation, mold opinion, and influence behavior by utilizing a business acumen mentality. CLUB OPERATIONS Confirm that Member Experience Walkthroughs (MEW) and Figure 8s are completed daily to ensure all customer-facing issues are dealt with in a timely basis. Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc. Schedule and direct regular meetings and events to share information, set and review goals, increase morale, and review business processes in absence of the GM. Inspect clubs to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances. Partner with GM to resolve any incidents as needed. Support the GM to increase sales/KPIs and minimize operating expenses by driving all revenue departments, staffing support, expense control, facility management, and customer service. Drive membership sales to exceed last years results and achieve targets. Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional). Foster outreach activities to enhance community involvement. Ensure a consistently clean club and a friendly/inviting customer experience. Perform all basic system transactions pertaining to member enrollment/retention/cancellations. Organize and supervise the work and schedules of the club team in absence of GM. Ensure a 24/7/365 clean and presentable club and a friendly/inviting customer experience. CUSTOMER SERVICE Support the development of a customer service culture and mindset to achieve an exceptional customer experience. Promote, maintain, and protect the customer experience by empowering employees to create an excellent customer service experience. COMMUNICATION Maintain open and effective communication with employees, supervisors, and peers by communicating and explaining new directives, policies, and/or procedures. Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media). PRODUCT KNOWLEDGE Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies. Maintain an active lifestyle and passion for fitness. Educate club team on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work with the GM to resolve issues that affect the service, efficiency, and productivity of the club. Resolve customer complaints by providing customer service-focused solutions to members in a timely manner. Partner with management team to identify and remove barriers to driving results. Effectively manage conflict, appropriately escalating and de-escalating as necessary to provide win-win solutions for both employees and members/guests. REQUIRED SKILLS AND ABILITIES Excellent business acumen skills (i.e., supervisory, leadership, analytical, decision-making, problem-solving). A sense of urgency regarding customer service and sales results, with proven negotiation skills. Superior managerial, communication, and interpersonal skills, with an emphasis in English. Highly organized with a detail-orientation and proven follow-up skills. Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency. Demonstrated competence in the implementation of business strategies, using sound business judgment and innovative solutions, taking into consideration both the business, employees, and member/guest needs. Excellent math skills to conduct data analysis and analyze Profit and Loss statements. Thorough understanding of the companys products and services, and those of immediate competitors in the surrounding market. EDUCATION AND EXPERIENCE 2-3 years of management/supervisory experience in a fitness, hospitality, or retail environment, including direct experience in profit and loss management, revenue generation, staffing/recruiting, and employee onboarding/retention/development. Bachelors degree in business, sales, marketing, finance, or a related field preferred, but not necessary. Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments. Successful track record of working in a team-oriented environment. Ability to handle challenging member issues with patience, tact, and the utmost professionalism. Child & Adult AED/CPR certified. Prior experience with a CRM, LMS, UKG Ready, and Microsoft Office is a plus. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company. SCHEDULING REQUIREMENTS Due to the nature of the business, NYSC has specific scheduling guidelines for this position. Employees are required to work the last day of the month. NYSC does not authorize vacation time in January. Ability to work days, nights, holidays, and weekends according to the needs of the business. This position has a rotating schedule with opening and closing hours, weekday and weekend shifts and is subject to change based on the needs of the business.

Mission Statement: Bay Cove Human Services partners with people to overcome challenges and realize personal potential.Job Summary: The Assistant Integrated Team Director works with the Integrated Team Director to establish, administer, and direct the ACCS Integrated Team which provides community based clinical services to adults with mental health challenges. These clinical and recovery oriented services are individualized and emphasize the use of evidence based strategies to engage, build relationships and promote active involvement with the Person served. The Assistant Integrated Team Director ensures that services are fully aligned and integrated with other community based systems and are designed to assure early and sustained engagement and clinical accountability. The Assistant Integrated Team Director contributes to Bay Cove's mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life. This is an exempt position.Supervisory Responsibilities:At the discretion of the ACCS Program Manager Essential Functions of the Position:Assist in the facilitation of the day-to-day clinical operations of the ACCS Integrated Team including participation in regular the staff meetings; ensuring appropriate staff coverage for day and evening, weekend, and holiday shifts, and on-call hours; continuously evaluating the status of Persons served on the team and directing the planning and coordinating of appropriate treatment activities to ensure immediate attention to their changing needs.Provide guidance, feedback, and training to ACCS Integrated team members to insure the knowledgeable incorporation of evidence based practices and philosophies into engagement strategies, treatment planning and the selection of interventions based on each Persons' assessed readiness and expressed interest in order to support long-term recovery.Assist in the direction and coordination of the development and operation of risk mitigation strategies, risk assessment and critical incident tracking for all ACCS Integrated Team componentsIn the absence of the Integrated Team Director, direct and coordinate the intake process and treatment, rehabilitation, and support services of the program; schedule the intake interview; develop and coordinate the initial assessment and any initial treatment planning needed to address identified critical needs; participate in assigning the most appropriate staff to the Engagement Team; and provide clinical supervision over the development of the comprehensive assessment and the treatment plan for each Person.Assist in ensuring the provision and documentation of treatment and rehabilitation services to all Persons served by the team and ensure these services are delivered in a courteous, helpful, and respectful manner.Participate in staff and intern recruitment, interviewing, hiring, orientation, work assignments, supervision, and performance evaluation in accordance with program and agency policy.Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.Contribute to the overall functioning of the Integrated Team by sharing in the Perform other duties as assigned by supervisorRequirements for the Position:Master's degree in social work, psychology, counseling or related field required.LICSW, LCSW, LMHC, or other behavioral health category which qualifies as Licensed Practitioner of the Healing Arts required.At least three years of experience providing services to adults with mental health challenges.At least two years of supervisory and management experience.Demonstrated expertise in team building and facilitating group processes.Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.Flexibility to work evenings and weekends on an as needed basis.Professional writing and verbal communications skills.High degree of personal organization, attention to detail, and time management skills.Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.Department of Public Health certification in medication administration required within 3 months of hire.CPR and First Aid certification required within 3 months of hire.Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.Use of personal cellular telephone for work communication.Valid driver's license preferred.Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.Mission Traits:Utilizes a flexible and responsible work style that meets evolving needs of the agency. Works with integrity and respects the dignity and value of all individuals. Exhibits mission through job knowledge, pride in work role, and advocacy. Promotes diversity and inclusion of all individuals. Works in a collaborative, compassionate manner with stakeholder/ partners

The DoubleTree by Hilton Boston Downtown , located in the heart of historic downtown Boston is seeking a Food and Beverage manager to join their leadership team! This hotel was once the prestigious Don Bosco High School and is adjacent to Tufts Medical Center, surrounded by the entertainment and dining options of the Theater District. It is also within walking distance of the Boston Public Gardens and Massachusetts State House!This position will be supporting the hotel's three outlets (In-Room Dining, the on-site Starbucks and the full-service restaurant Wisteria). In this role, you will be on the floor overseeing operations in the food and beverage outlets for a team of roughly 20 people and you will report to the hotel's Executive Chef.The ideal candidate for this position will be an engaging leader with a passion for creating exceptional experiences, the ability to multi-task, and the desire to foster a culture of respect and positivity. Prior food and beverage leadership experience, strong beverage knowledge, and bartending background is preferred. Hotel experience is a plus!#LI-GL1What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Food & Beverage Manager, you will direct and organize the activities of the Food & Beverage outlets to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. This includes but is not limited to: Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation Implements effective controls of food, beverage and labor costs Ensures compliance with health, safety, sanitation and alcohol awareness standards Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service Interviews, trains, supervises, counsels, schedules and evaluates staff What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts. Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.Job Summary: As a member of the leadership team for Diversionary Services, the Nurse Manager ensures skilled and competent direct care and nursing coverage 24/7/365 and ensures compliance to DEA, DPH/BSAS regulations and certification standards. The Nurse Manager contributes to the Bay Cove's mission by ensuring the health, safety, and quality care are afforded to patients of the programs while they are on their recovery journey. This is an exempt position.Supervisory Responsibilities:All Full-Time, Part-Time, and Per Diem Nurses, as well as Agency Nursing StaffAll Full-Time, Part-Time, and Per Diem Recovery Specialists, as well as Temp Agency Staff Serves as a supervisory resource to unit staff in the absence of the Director of Diversionary Services, Clinical Director, or Assistant Clinical Director. Essential Functions of the Position:Recruit, build, and maintain a team of talented Nurses and Recovery Specialists and schedule staffing to ensure on-site 24/7/365 coverage consistent with BSAS regulations.Manage all nursing and medication management operations, including the provision of quality of patient care.Train and supervise unit staff regarding medical aspects of substance use, withdrawal management, and behavioral health diagnoses and document all supervision and training provided.Train and supervise all Nurses on nursing policies, procedures, and practices ensure competency.Collaborate with the Chief Nursing Officer, Medical Director, Psych Consultant, program leadership, and the Director of Operations to develop and revise policies, procedures, and clinical protocols for care of patients.Lead all supervisees towards collaborative multidisciplinary practice to support the daily physical and health care needs of patients in the program and seamless transition to the next level of care.Demonstrate effective, responsible, and creative use of resources by ensuring adherence to established budgets, including staffing, scheduling, productivity analysis, and supply costs.Participate in staff, supervision, and multidisciplinary meetings as well as in individual and group supervision, training, and professional development activities.Adhere to DEA and all state and federal regulations regarding the use of controlled substances in the program and be available for DEA and State representatives during site visits and other licensing or accreditation bodies.Provide crisis assessment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis.Other job-related duties as assigned.Serve as the program's Access Coordinator by developing and implementing the evaluation, plan, and annual review of the program's performance in ensuring equitable access to services as required by 105 CMR 164.040(A)(11). Serve as the program's HIV/AIDS Coordinator by overseeing confidential HIV risk assessment and access to counseling and testing; staff, patient, and resident HIV/AIDS and hepatitis education; and Department requirements for admission, service planning and discharge of HIV positive patients or residents. Serve as the program's Tobacco Education Coordinator by assisting staff in implementing BSAS guidelines for integrating tobacco assessment, education and treatment into program services. Job Requirements: Massachusetts registration and license in nursing.Five (5) years acute care experience preferred.Two (2) years supervisory experience.Prior substance use disorder and/or mental health experience required.Prior experience with individuals who are unhoused is preferred.Prior experience in harm reduction and trauma responsive patient care preferred.Demonstrated professional writing, communication, interpersonal, and organizational skills.Intermediate proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.#BaycoveAHS