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Education Manager Salary in Arizona, USA

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Manager - Center for the Arts
Pima Community College, Tucson
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Magellan Health Services inc, SCOTTSDALE
Responsible for the management of the clinical correspondence and policy team in the development, approval, and production of all correspondence. Acts as the clinical liaison to the Compliance Department.Develops and customizes correspondence according to regulatory requirements and contractual requirements including alignment with Compliance Department policies and procedures.Provides oversight of the use of appropriate correspondence and review requests for new or modifications to existing correspondence templates.Clinical correspondence liaison to Compliance Department.Oversees clinical correspondence for all products in collaboration with Compliance Department.Reviews and manages correspondence and clinical policy submissions under our UR licensure submissions.Updates clinical correspondence templates as needed to ensure they meet the minimum standards for National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), Employee Retirement Income Security Act of 1974 (ERISA), Centers for Medicare and Medicaid Services (CMS), and Company Policy across product lines and business segments.Develops and maintains policies and procedures under the purview of the Correspondence Department, develops new policies for new or existing business, as assigned.Researches state regulatory requirements for clinical correspondence and policies using online technology and research tools.Develops and implements best practices related to the timely and consistent generation of clinical correspondence.Consults with internal departments to support the letter generation process.Develops and deploys quality and quantitative metrics to demonstrate performance.Fosters a culture of continuous improvement and positive change, and uses data/metrics to improve process and procedure.Identifies and drives improvement opportunities, along with prevention and controls for any errors found.Provides leadership on all implementations, including client facing documentation and management of the overall timeline and deliverables.Special projects as assigned.Other Job RequirementsResponsibilities5+ years of healthcare industry experience.3+ years of experience with authorization correspondence, ensuring compliance with state/federal contractual requirements.Supervisory experience with strong interpersonal skills; comfortable communicating and presenting to all levels of an organization.Strong consultation, organizational, tracking and follow-up skills.Ability to research, obtain, coordinate, and integrate feedback and directions from diverse operational groups and organizations into a written product.Possesses excellent verbal and written communication skills.Knowledge of legislative/oversight bodies (e.g., National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), Employee Retirement Income Security Act of 1974 (ERISA), Centers for Medicare and Medicaid Services (CMS)).This position requires a solid understanding of Magellan's products and workflows in relation to policies and standards.Results and deadline driven.Working knowledge of Microsoft Office Product Suite, specifically Word and Excel.Willing and able to quickly learn new software and systems as needed.General Job InformationTitleManager, Clinical Correspondence and PolicyGrade25Work Experience - RequiredHealthcareWork Experience - PreferredEducation - RequiredBachelor's - Nursing, Master's - Behavioral HealthEducation - PreferredLicense and Certifications - RequiredLCSW - Licensed Clinical Social Worker - Care Mgmt, LMFT - Licensed Marital and Family Therapist - Care Mgmt, LMSW - Licensed Master Social Worker - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care MgmtLicense and Certifications - PreferredLSSBB - Lean Six Sigma Black Belt Certification - Enterprise, LSSGB - Lean Six Sigma Green Belt Certification - Enterprise, PMP - Project Management Professional - EnterpriseSalary RangeSalary Minimum:$64,285Salary Maximum:$102,855This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Manager Trainee - Operations (Travel Program; Relocation Required)
Biolife Plasma Services, SCOTTSDALE
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionManager Trainee- Operations (Travel Program- Relocation Required)Are you a self-motivated leader looking for a career that you can feel good about? At BioLife, opportunities to build a fast-paced career are within your reach. As a Manager Trainee, you will participate in a training program that will further develop your leadership skills and prepare you for accelerated career growth.Our centers are fast paced. That's how we tackle rare disease.With the incredible growth of 145+ BioLife Plasma Services centers across the U.S., the future looks bright for you. Opportunities to grow as a person and as leader are within your reach. When you work at BioLife, you'll feel good knowing what you do makes a difference.A typical day for you may include:Career Growth & Development: The development program lasts approximately 12 months. Upon completion, you'll have an additional six months to advance into an Assistant Manager position. You'll receive training and 1-to-1 support and engage in mentorships.Learn Operations Leadership: During the program, you'll learn the business and industry, and build your skills by contributing to financial, marketing, administrative, regulatory, quality, people, and facilities management.Contribute to Creating Life-Changing Medicines: Maintaining our exceptional quality and service standards is key to creating life-changing medicines. You'll develop the skills to meet production and cost goals while ensuring compliance with regulations and BioLife SOPs.Travel Opportunities: Through our comprehensive travel package, you'll visit BioLife locations across the country. Build your network while learning from BioLife team members at different centers.Supportive Teamwork: Foster an inclusive team environment with a group of diverse individuals. Collaborate and communicate with team members at all levels of the organization.Exceptional Customer Service: Create a positive donor experience and maintain donor satisfaction. Assist with production as needed.Relocation: After completing the program and being promoted into a management position, you'll be required to relocate to one of BioLife's locations.REQUIRED QUALIFICATIONS:Bachelor's degree or equivalent amount of leadership experience (approximately 3 years)Willingness to travel up to 75% - 85% and relocate upon completion of the programLive near a BioLife Plasma Services location or be willing relocate to Appleton, WI for the duration of the programAbility to walk and/or stand for the entire work shiftAbility to work evenings, weekends, and holidaysHave a valid driver's license for the entire duration of the programAbility to lean, bend, stoop, crouch, and reach above shoulders and below kneesAbility to frequently lift to 32 lbs. and occasionally 50 lbs.Fine motor coordination, depth perception, and ability to hear equipment from a distanceDue to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wearPREFERRED QUALIFICATIONS:Experience working with SOPs, GDP, GMP, CLIA, and the FDAExperience working in a highly regulated environmentWe Offer Comprehensive Benefits from Day OneMajor medical, dental, and vision insurance and prescription coverage for eligible employeesA minimum of 15 vacation days and 10 company paid holidaysTuition reimbursementRetirement savings with a generous employer contribution and matching programShort and Long-term Disability InsuranceLife and AD&D insuranceAbout BioLife Plasma ServicesEvery day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity#LI-Remote#LI-JT1#ManagerTrainee#MT-HTFBioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location:Arizona - VirtualU.S. Base Salary Range:$52,800.00 - $72,600.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.? The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.EEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.LocationsArizona - VirtualUSA - AZ - Gilbert, USA - AZ - Glendale, USA - AZ - Mesa, USA - AZ - Phoenix, USA - AZ - Tempe, USA - AZ - Tolleson, USA - AZ - TucsonWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Manager, Workforce Management
USAA, Phoenix
Why USAA?Let's do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!The OpportunityThe OpportunityAs a dedicated Manager of Workforce Management, you will be responsible for the team that supports scheduling activities for the Bank Omni MSRs. This includes, but is not limited to, NICE IEX configuration, scheduling offline activities, managing shift adjustments, schedule optimization, skill updates, and MSR roster maintenance for both internal and third party MSRs. In addition, you will take part in strategic initiative planning and execution as well as Risk and Compliance oversight.Responsible for managing and guiding teams to support operational workforce planning/management and forecasting activities. This position will establish effective relationships with internal and external partners to ensure processes, procedures and systems provide accurate and reliable workforce management for USAA operational environmentWe offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.What you'll do:Responsible for maintenance of process taxonomy inventory and appropriate effective execution of detailed controls.Uses relationships with internal and external business partners to proactively identify and provide consultation on operational performance opportunities related to scheduling, forecasting and capacity planning, and real-time monitoring.Provides oversight of strategic supplier relationships and productivity to ensure service level objectives are met.Maintains an understanding of company business operations and goals and provides information on how workload strategies impact performance goals.Ensures workload and resource forecasts and schedules are timely, accurate, and consider channel inputs and business injects.Coordinates and advises the strategy and delivery of workload assignments.Supervise and advises the philosophy of meeting and staffing capacity requirements.Sets direction for reporting design, nomenclature, approach, requirements gathering, end user communications protocols, release schedules, quality assurance and organizational change process.Provides analysis and strategic consulting by considering enterprise initiatives and capabilities.Recommends performance solutions related to department operational areas.Identifies, provides oversight, and performs forecasting analysis/data mining on special business topics (: Marketing ROI and optimization, fulfillment process/efficiency improvements, demand forecasting, customer segmentation, etc.) and partners with internal and external areas (Finance, CoSAs, HR, etc.).Provides oversight for special projects such as process definition, process improvement or client satisfaction.Builds and coordinates a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.What you have:Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.6 years of experience in strategic supplier or workforce management function.2 years of direct team lead, supervisory or management experience.Current knowledge of workforce management standard methodologies, centers of excellence, and workforce management software.Ability to effectively perform in a fast-paced, deadline-oriented work environment.Experience and knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, data analysis and performance metrics with the ability to explain data insights to senior leadership and internal and external collaborators.What sets you apart:Experience in a leadership role for call centers with internal and third party resources (this can be as a call center leader or WFM; senior, lead or management role)Experience managing call center shrinkage through effective scheduling activity managementExtensive experience in the NICE scheduling tool, utilizing Web Station functionality and administrative functionsStrong analytical skills including understanding the needs of different partners and developing new insights to solve problems appropriately.Experience positively influencing, motivating, and advising diverse teams.US military experience through military service or a military spouse/domestic partnerThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $ 89,990.00 - $ 172,000.00.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.