Contact Manager Salary in Alpharetta, GA

Location: Alpharetta, GADescription: Our client is currently seeking a Customer Service Rep - I This job will have the following responsibilities: Review incoming documents to ensure compliance to documented process and requirements prior to completion. Educate internal and external customers on company guidelines and procedures; giving guidance and direction on completing requests timely and efficiently. Contact customers via email and/or outbound call to obtain information or advise status of order/correspondence. Interface with BGCO, Sales. Information Systems, Marketing, Legal and other departments to ensure compliance with process/procedures. Qualifications & Requirements: A Bachelor's degree or equivalent work experience. Strong mathematical and statistical skills. Microsoft Office products (MS Excel, MS Word, and MS PowerPoint). Knowledge/experience in a high volume, production environment. One or more years of customer support experience. One or more years of B2B experience. Multiple systems knowledge (ECPD, ACSS, WFM,). Strong written and verbal communication skills. Flexibility -Hours of operation, Monday ? Friday 7:00 am- 7:00 pm, subject to change based on business needs. Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: Alpharetta, GADescription: Title : Project Manager Location : Alpharetta, GA Duration : 10 + Months contract ( subject to extension or conversion to full time ) Job Responsibilities:Perform Project execution ,Progress monitoring, status reporting and project communications. Risk and issue management. Critical path analysis and dependency mapping and management. Managing scope and change Expert working knowledge and application of Lean and Agile practices. Customer knowledge to deliver customer value. Provides strong project/program management to multiple squads and clans, demonstrates clear project/program leadership and mentoring skills. Provides leadership in the development of the Roadmap. Leads effective prioritization of delivery pipeline. Leads large scale enterprise level projects/programs. Leads collaborative planning and execution of the production pipeline of work. Obsess about delivering customer value and drives initiatives to improve it. Guided by results, business plans and strategy. Aligns and executes product vision and strategy. Contributes to strategic decisions. SKILLS/Qualifications :Expert knowledge of principles, methods and practices in Lean Project/Program Management in Software Delivery. Expert knowledge of lean enterprise and Kanban. Expert knowledge of the following, applied in a lean environment: The relationships of product portfolios, programs, and projects Relationship between project/program management, operations management, and organizational strategy. Undergraduate degree in CS/Technology Management or related field and 5+ years of relevant experience or Graduate degree and 3-5 years of relevant experience. LOGISTICS: Shift: standard 9-5 Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: Alpharetta, GADescription: JOB TITLE: Technical Project Manager MUST HAVE SKILLS (Most Important): Expert knowledge of principles, methods and practices in Lean Project/Program Management in Software Delivery. Expert knowledge of lean enterprise and Kanban. Expert knowledge of the following, applied in a lean environment: The relationships of product portfolios, programs, and projects Relationship between project/program management, operations management, and organizational strategy. Project lifecycle. Project and resource planning. Value stream analysis Project execution Progress monitoring, status reporting and project communications. Risk and issue management. Critical path analysis and dependency mapping and management. Managing scope and change Advanced knowledge of Products and Engineering environment. Expert working knowledge and application of Lean and Agile practices. Customer knowledge to deliver customer value. Enhance own knowledge through independent learning. Broad knowledge of our competitors and their offerings in all areas. Leadership Capabilities: Provides strong project/program management to multiple squads and clans, demonstrates clear project/program leadership and mentoring skills. A self-starter with a proven ability to manage their own time and workload effectively. Provides leadership in the development of the Roadmap. Leads effective prioritisation of delivery pipeline. Leads large scale enterprise level projects/programs. Leads collaborative planning and execution of the production pipeline of work. Obsess about delivering customer value and drives initiatives to improve it. Guided by results, business plans and strategy. Leads continuous improvement initiatives in lean delivery discipline and practices across organisation. Aligns and executes product vision and strategy. Contributes to strategic decisions. Assesses and determines priorities. Sets an example to all project resources in the organisation. EDUCATION/CERTIFICATIONS: Undergraduate degree in CS/Technology Management or related field and 5+ years of relevant experience or Graduate degree and 3-5 years of relevant experience. LOGISTICS: Shift: standard 9-5 Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Job Summary The Account Manager serves as the primary point of contact for any and all matters specific to assigned accounts.  The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers. Job Responsibilities    • Process timely and accurate orders in accordance with customer needs • Build and maintain strong, long-term client relationships • Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors • Negotiate contracts and close agreements to maximize profits • Develop new business with existing customers and/or identify areas of improvement to meet sales quotas • Collaborate with sales team to identify and grow opportunities within territory • Maintain ongoing knowledge of plan workload, stock levels, current market, contract process and deliver schedules to provide accurate information to the customers • Develop and maintain good working knowledge of end user applications of assigned • metal products to maximize sales potential to meet customer needs • Coordinate with management to assure optimum lead-time and inventory levels • Identify any aged/obsolete inventory with suggested disposition • Prepare monthly reports on account status • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Ensure conformance to Corporate mill claim policy • Advise management of challenging customer requests and escalate issues as needed • Coordinate appointments with vendors and operational staff to minimize production time for material inspections at plants and ensure successful resolution of claims • Supply data, facts, etc to improve quality control • Other related duties as assigned Qualifications • Problem-solving and analytical skills to interpret sales performance and market trends • Results driven individual with high performance standards of themselves and others; with the ability to motivate and lead the sales team • Bachelor’s degree in marketing, business administration, sales or related field or Associate’s degree with equivalent relevant work experience  • Previous work experience in sales, management, account management, or relevant experience • Basic computer skills and experience with Microsoft Office Suite • Strong verbal and written communication skills • Excellent listening, negotiation, and presentation skills • Customer service oriented • Ability to multi-task and manage multiple customer accountsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Internal Sales

The Senior Program Manager is primarily responsible for managing the activity and performance of the Venn program(s) with key client(s) identified by management. This role will serve as the point of contact and liaison to the client, suppliers and the Vendor Management Systems (VMS) partner(s). Responsibilities include managing the provider placement process between the Suppliers and the Client; communicating, supporting and directing the activity of Suppliers; maintaining and causing updates with VMS; providing reporting and analytics as defined by the Venn procedures and/or client statement of work; conducting business reviews with Client. Additional responsibilities include servicing and further developing existing businesses, seeking opportunities for continuous process improvement, as well as providing strategic sales support and intelligence gathering for Clients and the Venn.Job DescriptionRoles and ResponsibilitiesServes as liaison between client and key Suppliers.Works with Client to understand and document needs and upcoming demand.Communicates full details of Client, processes, and staffing needs with Suppliers.Manages the entire VMS process from requisition to credentialing to accounting to ongoing performance for each need.Ensures facilitation of all workflow steps occur within the VMS and are progressing timely.Helps train and support all users of the VMS and Venn program.Reviews provider presents to ensure all requirements have been fulfilled and complete.Constant communication with the Suppliers and external clients.Manages and communicates any and all changes in requirements, requisitions, schedules, rules of engagement.Ensure compliance with all contracts and key performance indicators.Works with VMS partner to ensure effectiveness, support, and evolution of capabilities.Creates a monthly overview of account activity.Ensures timely timekeeping approvals and process; ensure invoice accuracy, timely approvals and accounting terms; report any concerns and issues and help to resolve.Provides reporting and conduct client reviews regarding at minimum program utilization, process effectiveness, forecasting, issues and opportunities.Conducts review sessions with Suppliers regarding performance, utilization, upcoming needs, and continuous process improvement.Meets regularly with client and suppliers to provide status updates and feedback on providers.Participates in meetings with the executive team and provide updates on the client programs.Provides good customer service, handles escalated concerns and when necessary directs each to the appropriate parties.Conducts client activities and calls (minding client protocols) to ensue adoption within program.Maintains existing client accounts, by managing their needs and providing top-tier customer service.Communicates regularly with current clients to discover new needs and grow current accounts.Assists in the ongoing evolution of the Venn organization.Provides internal strategic sales support and intelligence gathering for sales targets.Works with leadership to develop and implement program roadmaps and business plans for clients.Assists with RFP requests for new Venn business.Leads training of new associates within division.Serves as an escalation contact on the team for internal and external issuesSkills, AbilitiesAbility to create and implement client execution strategies. Relationship and business development skills. Ability to interact at all levels of the business. Excellent communication, negotiation, and presentation skills. Ability to prepare correspondence, proposals, contracts, price quotes, and bids. Expert in managing and coordinating projects. Attention to detail and strong organizational and multitasking skills. Excellent interpersonal and public relations skills. Knowledge of company products. Industry knowledge preferred but not required. Strong understanding of healthcare recruiting processes and strategies. Strong user experience with Excel, Word, PowerPoint, and VMS platforms. ?Education/License/Certification• Bachelor's degree preferredExperience Required• 5+ years of account management experience with 1+ year with MSP or large client. • Previous locum tenens experience preferred. • Healthcare sales experience preferred but not required.

Revenue Cycle Manager - Fast Track to Director - in-office opportunity in Alpharetta up to $120K salary, DOE, plus benefits and perks. Qualified candidates, please submit your resume to [email protected], with the SUBJECT LINE: Revenue Cycle Manager - Alpharetta, for consideration. Top local candidates will be contacted. Thank you.Certified Professional Coder (CPC) or Certified Revenue Cycle Representative (CRCR) certification is a plus.Play a critical role in overseeing and optimizing the financial processes related to revenue generation, billing, collections, and reimbursement.Lead a team responsible for ensuring accurate and timely revenue recognition, maximizing revenue streams, and minimizing revenue leakage. This position requires strong analytical skills, a deep understanding of revenue cycle operations, and the ability to collaborate effectively with various stakeholders to achieve financial goals.Responsibilities:Revenue Cycle OversightBilling and Collections ManagementCompliance and Regulatory AdherenceTeam Leadership and DevelopmentFinancial Reporting and AnalysisQualifications:Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field.Minimum of 5years of experience in revenue cycle management or healthcare finance, with demonstrated progression of responsibilities.In-depth knowledge of healthcare billing practices, reimbursement methodologies, and regulatory requirements.Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.Excellent analytical skills and the ability to interpret complex financial data.Proficiency in revenue cycle management software and Microsoft Office Suite.Certified Professional Coder (CPC) or Certified Revenue Cycle Representative (CRCR) certification is a plus.Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.

Job Title: Executive Assistant to the Chief Revenue OfficerCompany: The Scheduling InstituteLocation: Alpharetta, GA (On-site)Job Description: Our team is seeking a highly dynamic Executive Assistant to support the Chief Revenue Officer (CRO) in daily administrative tasks while actively contributing to our sales efforts at the highest level within the organization.Acting as a true business partner and extension of the CRO, you will partner closely with cross-functional leaders and handle a wide variety of activities. This position requires a team player who possesses high attention to detail, exceptional organizational and time management skills, and takes a proactive approach to managing administrative tasks. The ideal candidate is a creative problem-solver, can anticipate and remove administrative roadblocks to make timely decisions, exercise good judgment and effectively manage competing priorities with poise and professionalism.Key Responsibilities: Serve as the primary point of contact for internal and external stakeholders, relaying messages, and inquiries to the appropriate parties. Provide proactive support, including core administrative functions such as sophisticated calendar management, scheduling, and coordination of group meetings, planning, and coordinating domestic and international travel, submitting expense reports, and understanding, tracking and monitoring team priorities and results. Perform extensive calendar management strategically prioritizing sensitive matters to drive sales and achieve targets. Assist in drafting, formatting, and proofreading correspondence, reports, and other communications to support the sales organization. Maintain comprehensive and accurate reports on behalf of the sales organization, ensuring data integrity and timely updates. Reinforce CRO messaging, priorities, and requests, holding the sales team accountable to all actions and objectives and ensuring alignment with organizational goals. Assist in managing the accuracy of the team's calendars, scheduling appointments, and prioritizing tasks to optimize productivity. Perform minor accounting duties, such as processing expense reports, to support financial operations within the sales department. Manage end-to-end logistics for the CRO's meetings and offsites, including scheduling, sending reminders, and coordinating catering, when necessary, to facilitate efficient communication and collaboration. Coordinate Discovery Days conducted by the sales team in both Atlanta and Phoenix, overseeing logistics and ensuring successful execution of events. Collaborate across departments to provide the sales team with appropriate collateral and resources, as directed by the Chief Revenue Officer. Manage ad-hoc special projects and initiatives as needed. Qualifications: Excellent organizational and time management skills. Strong attention to detail and problem-solving abilities. Ability to handle multiple tasks and priorities effectively. Strong written and verbal communication skills. Professional and friendly demeanor. Ability to maintain confidentiality and handle sensitive information with discretion. Strong interpersonal skills and the ability to work collaboratively across departments. High proficiency in Microsoft Office Suite for Mac (specifically Excel, Outlook, PowerPoint and SharePoint), NetSuite, Salesloft, and other relevant software applications. May require up to 10% travel. Preferred Education and Experience: Bachelor's degree or equivalent required 2+ years executive support experience. Proven experience as an executive assistant or in a similar administrative role, preferably supporting senior executives strongly preferred. Prior experience in sales or consulting industry is a plus. Company Description:Over 25 years ago, Jay Geier discovered the concept and new patient generation secret that became the Scheduling Institute. For more than 20 years, the Scheduling Institute, Inc. has been teaching doctors and their staff worldwide a unique process for new patient generation and practice expansion that is truly amazing. It leads to extraordinary growth, higher income, and exceptional quality of life. Scheduling Institute, Inc. is a very successful business designed to help doctors turn their practice into a very successful and profitable business by leveraging an asset that already exists within the practice - staff.Scheduling Institute, Inc. was the 3rd fastest growing company under $50 million in Georgia in 2014 and was just rated the 7th best company to work for in Georgia, as voted on by it's own employees! 2018 was the ninth year in a row that we have won DentalTown's Townie Choice Award for Best Practice Management Consultant and we were also the recipient of the same award from OrthoTown magazine. We currently have over 150 employees, and are significantly investing in our human capital, marketing, and space and equipment.With a strong, positive leadership team, every employee has opportunities to grow and make an incredible impact within the growing company. Those individuals that show their dedication and passion are typically rewarded by the opportunity to move up quickly. Our team leaders are not micro managers, but strive to be mentors. We believe that people are responsible for their own success. It's important that our employees take ownership in their role as a business within a business. A mistake is treated as a learning experience to grow from and a success will be rewarded.

Overview: Jackson Healthcare is seeking a Benefits Specialist to perform a variety of administrative tasks for various health & welfare benefits plans including medical/Rx, dental, vision, life, disability, tax advantaged accounts, 401(k), leave of absence and FMLA. Duties include day-to-day administration and annual events including open enrollment, new hire onboarding and benefits audits. The Benefits Specialist will deliver superior customer service, using excellent time management, problem-solving and analytical skills. This position will assist with HCMS transactional tasks and must be comfortable working in a fast-paced, complex environment supporting multiple companies in a shared services model. They must demonstrate strong technical, interpersonal and communication skills and the ability to work across all levels of the organization. The Benefits Specialist will ensure benefits administration accuracy and data integrity and will be responsible for handling confidential information and maintaining confidentiality.This position reports to the Benefits & Compliance Manager.Description: the administration of all benefit programs.associates with benefit inquiries to ensure quick, equitable, and courteous resolution.with Benefits, Payroll and HCMS teams to ensure data accuracy for records and file transmission.with benefits communications and resource information updates.with vendor implementations and integrations.new enrollments, benefit changes and terminations.positive vendor contact to investigate problems and resolve non-routine situations.with the HRBPs for benefits communications and associate support.associates about company benefits, amenities and resources.verify, and reconcile vendor bills and authorized payments.compliance with ACA, DOL, ERISA, ADA, COBRA, FMLA & other state/federal regulations.and update employee benefit files, benefit database and other record keeping.the accuracy of benefit enrollments and corresponding payroll deductions.Leave of Absence administration.with reporting and tracking of paid benefit time usage and accruals in HCMS system.various benefits audits and special projects as needed.Requirements:Education/Certifications:degree required.SHRM, or other certification desired.Experience Required: years of experience in benefits administration.customer service skills for associates, internal/external partners.with HCMS systems such as UltiPro, ADP, Workday or others.MS Office skills including Excel, Word, and PowerPoint required.organizational skills and attention to details. Demonstrated time-management skills.analytical and problem-solving skills with solution-oriented approach.written and verbal communication skills. Able to maintain professionalism during stressful situations.to maintain confidentiality of information at all times.Strong interpersonal skills to help associates and assist with resolving issues.of state and federal benefits law and regulations.to work in a team environment and be effective with all levels within the organization.with a strong aptitude and desire to learn.to handle daily workload fluctuations and maintain top productivity.to work with or without direct supervision in a fast-paced, changing work environment.appropriate process improvement for benefits and HCMS data administration.technical skills related to benefits administration, including spreadsheet management, vendor system navigation via online portals and apps, and the ability to help associates with technical challenges on benefits matters.

Job Title: Project ManagerLocation: ALPHARETTA, GA 30005Start Date: 4/22/2024Est. End Date: 4/21/2025Senior Project Managero Responsible for providing overall leadership for a project or support efforto Accountable for deliverables and developing schedules, milestones, resource requirements, and staffing plans to achieve deliverableso Allocates tasks among team members and assesses team progress toward objectiveso Monitors progress, and recognizes and helps resolve technical problemso Serves as the primary point of contact with client technical managemento Provides regular status reports and briefingso Assures recognition of project changes and execution of related change control procedureso Manages the project resources, including customer and contractor as requiredSkill/Experience/EducationMandatory SkillsProgram Management Excellent Communication Skills Highly Organized IndependentDesired SkillsExperience in merger and acquisitions Technical acumen is an advantage Supply chain experience.

Flexographic Process Specialist (wide web flexographic experience needed)Flexographic Process Specialist (wide web flexographic experience needed)Alpharetta, GaContact us for more info Reporting to the Competence Center Manager, the Process Specialist plays a pivotal role in demonstrating the technical benefits of our wide-web equipment and effectively communicating with customers about the equipment and process. The Process Specialist will be a key element of the customer experience.Primary FocusThe Process Specialist’s main responsibility is to support the Competence Center’s wide-web equipment activities. This includes demonstration runs, process definition, customer process support, and process training. The role also involves minor maintenance of the CI flexo press and laminator, as well as organizing the work area.Main ResponsibilitiesAnalysis of customer graphics and structures to select and set the various process parameters for customer trials and definition.Machine Operation• Comply with all industry-standard safety guidelines and regulations. • Proficiently set up and operate the CI flexo printing press, laminator, plate mounter, Digital Inspection Table, and quality inspection tools. • Conduct machine demonstrations and trials for customers, industry partners, and events. • Adjust printing parameters to align with customer specifications and ensure superior print quality. • Troubleshoot machine and process issues. • Perform quality checks on printed and laminated materials to ensure high standards are met. • Prepare materials needed for printing or laminating, including inks, adhesives, and substrates. • Engage closely with customers during demonstration sessions, explaining the flexo printing or laminating process and answering any technical questions. • Highlight the capabilities of the wide-web equipment and the quality of the final products.Machine Group Management• Perform regular checks and minor maintenance of machine and tooling to ensure they are clean and in good working order. • Manage inventory of material and supplies, ensuring all necessary items are in stock and reordered in a timely manner. • Maintain usage logs of inks, solvent, and adhesives for compliance reporting. • Manage proper handling of waste.Training• Conduct process training from a defined class catalog and content. Support the development of training materials.Events• Assist in the planning and preparation for Competence Center events. • Perform machine operation and presentations. • Assist other team members on other equipment as needed.Collaboration And Teamwork• Collaborate with the sales, technical, and training teams to understand customer needs and deliver tailored solutions. • Participate in team meetings and contribute to process improvement initiatives. • Ensure a clean and safe working environment at all times.Skills And Experience• In-depth knowledge of flexographic printing techniques and machinery. • Understanding of printing plate materials and types. • Understanding of plate mounting machines, materials, and methods. • Understanding of inks, solvents, color-matching, and drying variables. • Understanding of anilox roller variables. • Understanding of packaging substrates and various process settings such as heat and tension to successfully run them. • Strong attention to detail and commitment to producing high-quality work. • Experience and ability to run coaters and adhesive laminators is a plus. Aptitude to apply web-handling and other process knowledge to learn lamination is a must. • Excellent communication and interpersonal skills for effective customer interactions and training. • Ability to work efficiently in a team and independently. • Flexibility to adapt to changing schedules and customer needs. • Understanding of basic Pre-press / Graphic tools is a must; experience is a strategic plus. • Organization, planning, and execution. • Ability to manage multiple projects simultaneously.