Incident Manager Salary in Alpharetta, GA

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!Minimum• Be actively enrolled in a US school of pharmacy• Hold a current state issued Pharmacy Intern license• Promote trust and respect among associates.• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.• Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.• Provide drug counseling to customers.• Assist with over the counter medications recommendations.• Be able to accurately input patient and prescription information into the pharmacy computer system.• Dispense the correct medication.• Contact prescribers' offices for authorization.• Bag filled prescriptions and deliver to customer accurately.• Process third party insurance information for customers.• Contact insurance companies on the behalf of the customers, if necessary• Facilitate charge purchases for customers.• Accept and interpret oral and written prescriptions accurately for fill/refill.• Clean the department.• Provide immunizations under the supervision of the pharmacist• Compare and check incoming orders.• Stock incoming orders properly.• Return unused medication stock bottles to stock.• Notify management of customer or employee accidents.• Notify pharmacist on duty if they are made aware of a prescription incident.• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.• Must be able to perform the essential functions of this position with or without reasonable accommodation

OUR COMPANY With more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States. Rogers specializesground-up electrical construction, to national rollout and remodel programs, preventative maintenance and installation needs. With 40 years of experience, licenses in 48 states, and over 2000 facilities constructed, we are constantly growing and looking for candidates to join our team! OUR CULTURE Rogers is powered by our people. We have had the power to get the job done for almost 40 years because of our team members. As a family-owned business, we understand the importance of treating our team as extended family. Our team members are not here merely to support the business efforts, but our goal is for our team to thrive as individuals. Learning is built into every role here at Rogers. Youll get mentorship from our leadership team and in return the ability to take ownership and grow your own professional pursuits. We are currently looking for aLeave Administrator Specialistto join our team! ***This role is 4 days a week in Alpharetta, GA office with 1 day remote after 90 days*** Why you should join us: Positive, team-focused, and inviting work environment with opportunities for advancementHealth insurance medical, dental, and visionAdditional benefits to include: life insurance, short-term and long-term disability, 401k with generous match, flexible spending account (FSA) and tax-free health savings account (HSA)Paid-time off and paid holidaysFull gym with group fitness classes and personal trainersCollaborative office environment equipped with walking treadmills, open work space and casual office dress code$100 employee referral bonusRogers Caf (fully stocked coffee, beverages, snacks, etc.)Other exceptional perks What you'll be doing: Workers Compensation: Review and coordinate with Safety and Operations teams to conduct, prepare, and review accident investigation report(s), statements, and police reports and ensure appropriate follow-up.Understand workers compensation laws in several jurisdictions and participate in claim reviews, mediations, and hearings.Review workers compensation costs and monitor claims to help reduce workers compensation costs.Serve as liaison with the insurance carrier.Work with internal teams to help instill best practices regarding state-specific worker's compensation requirements.Expect to work daily with third-party adjusters and the corporate risk team.Will be responsible for all communication in monopolistic workers compensation states with the state adjuster, MCO and litigation. Claims Management: Monitor injured workers provider visits and return-to-work documentation.Ensure supervisory personnel are aware of employee restrictions due to work-related injury or illness, and work with them for return to work paperwork.Work with HR manager as needed to help manage claims nationally across U.S. jurisdictions for various operating companies and divisions.May be asked to handle, as directed, complex claims and litigation.Will work closely with the vendors to monitor injuries to help provide appropriate first aid treatment and/or coordinate off-site treatment per jurisdictional requirements.Will work directly with operational and other teams regularly and daily.Expect to be an active participant during teleconferences and video calls about an areas claim activity.Will provide timely and meaningful medical and litigation updates to Leadership. Administrative documentation/organization: Review all employee injury-related investigations and incident documentation/records.Ensure all injury-related events are correctly entered into the risk information management system.File claims with our Workers Compensation Third Party Administrator.Create and maintain audit-ready worker's compensation claim files.Work with leadership/supervisory teams to ensure employees are working within restrictions.Filing and maintenance of state regulatory records, including collaboration for OSHA recordkeeping.Will be responsible for the timely processing of invoices from vendors.Reports: Order loss Runs, work comp physicians panels, etc., and prepare other reports as requested.Support the department toward efficient and organized claim handling, development, and documentation. Provides resource support regarding questions and issues when needed.Other duties as assigned. What we're looking for: Bachelor's degree in human resources or related field and/or equivalent experience.At least two years of related experience is required.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Working understanding of LEAVE/workers comp principles, practices, and procedures.Excellent time management skills with a proven ability to meet deadlines.Ability to function well in a high-paced and, at times, stressful environment.Proficient with Microsoft Office Suite or related software. Rogers is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

OUR COMPANYWith more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States. Rogers specializes ground-up electrical construction, to national rollout and remodel programs, preventative maintenance and installation needs. With 40 years of experience, licenses in 48 states, and over 2000 facilities constructed, we are constantly growing and looking for candidates to join our team!OUR CULTURERogers is powered by our people. We have had the power to get the job done for almost 40 years because of our team members. As a family-owned business, we understand the importance of treating our team as extended family. Our team members are not here merely to support the business efforts, but our goal is for our team to thrive as individuals. Learning is built into every role here at Rogers. You'll get mentorship from our leadership team and in return the ability to take ownership and grow your own professional pursuits.We are currently looking for a Leave Administrator Specialist to join our team!***This role is 4 days a week in Alpharetta, GA office with 1 day remote after 90 days***Why you should join us:Positive, team-focused, and inviting work environment with opportunities for advancementHealth insurance - medical, dental, and visionAdditional benefits to include: life insurance, short-term and long-term disability, 401k with generous match, flexible spending account (FSA) and tax-free health savings account (HSA)Paid-time off and paid holidaysFull gym with group fitness classes and personal trainersCollaborative office environment equipped with walking treadmills, open work space and casual office dress code$100 employee referral bonusRogers Café (fully stocked coffee, beverages, snacks, etc.)Other exceptional perksWhat you'll be doing:Workers' Compensation:Review and coordinate with Safety and Operations teams to conduct, prepare, and review accident investigation report(s), statements, and police reports and ensure appropriate follow-up.Understand worker's compensation laws in several jurisdictions and participate in claim reviews, mediations, and hearings.Review workers' compensation costs and monitor claims to help reduce workers' compensation costs.Serve as liaison with the insurance carrier.Work with internal teams to help instill best practices regarding state-specific worker's compensation requirements.Expect to work daily with third-party adjusters and the corporate risk team.Will be responsible for all communication in monopolistic workers' compensation states with the state adjuster, MCO and litigation.Claims Management:Monitor injured workers' provider visits and return-to-work documentation.Ensure supervisory personnel are aware of employee restrictions due to work-related injury or illness, and work with them for return to work paperwork.Work with HR manager as needed to help manage claims nationally across U.S. jurisdictions for various operating companies and divisions.May be asked to handle, as directed, complex claims and litigation.Will work closely with the vendors to monitor injuries to help provide appropriate first aid treatment and/or coordinate off-site treatment per jurisdictional requirements.Will work directly with operational and other teams regularly and daily.Expect to be an active participant during teleconferences and video calls about an area's claim activity.Will provide timely and meaningful medical and litigation updates to Leadership.Administrative documentation/organization:Review all employee injury-related investigations and incident documentation/records.Ensure all injury-related events are correctly entered into the risk information management system.File claims with our Worker's Compensation Third Party Administrator.Create and maintain audit-ready worker's compensation claim files.Work with leadership/supervisory teams to ensure employees are working within restrictions.Filing and maintenance of state regulatory records, including collaboration for OSHA recordkeeping.Will be responsible for the timely processing of invoices from vendors.Reports: Order loss Runs, work comp physicians' panels, etc., and prepare other reports as requested.Support the department toward efficient and organized claim handling, development, and documentation. Provides resource support regarding questions and issues when needed.Other duties as assigned.What we're looking for: Bachelor's degree in human resources or related field and/or equivalent experience.At least two years of related experience is required.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Working understanding of LEAVE/worker's comp principles, practices, and procedures.Excellent time management skills with a proven ability to meet deadlines.Ability to function well in a high-paced and, at times, stressful environment.Proficient with Microsoft Office Suite or related software.Rogers is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We are seeking a highly motivated and experienced Service Delivery Manager for Platform Engineering Operations to join our growing team. You will be part of the GCP Cloud Platform team who is responsible for deploying Cloud Native and 3rd party services for building an Analytics & Data Science platform. In this role, you will play a pivotal role in ensuring the smooth operation, reliability, and scalability of our analytics platform built on Google Cloud Platform (GCP). You will be responsible for leading a team of release and support engineers to provide technical support, manage incidents, releases and contribute to the continuous improvement of our platform operations. To adhere to our corporate location policies, this resource will be required to be local to the surrounding Atlanta areas (or willing to relocate for this position) and adhere to our Return To Office (RTO) / weekly onsite requirements (Tuesday, Wednesday, and Thursday). This role is currently not open to sponsorship - we are not able to consider applicants that require sponsorship currently or in the future. What you will do Lead and manage a team of Platform Engineering Operations Support specialists. Provide technical support to internal and external stakeholders regarding the analytics platform on GCP. Monitor platform health, troubleshoot incidents, and escalate critical issues as needed. Develop and implement processes and procedures to optimize platform operations efficiency. Analyze platform performance data and identify areas for improvement. Collaborate with platform engineering and data science teams to ensure operational alignment. Stay up-to-date on the latest GCP technologies and best practices for cloud operations. Document knowledge and procedures for platform operations. Contribute to the development and implementation of disaster recovery plans. Own availability and performance of mission critical services and build automation to prevent problem recurrence. Automate response to all non-exceptional service conditions. You will be working on microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. What experience you need Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Minimum 7+ years of experience in platform engineering operations, cloud operations, or a similar role. Proven experience in managing and leading a technical team either in operations or engineering. Should have prior experience managing technical direct reports. Experience with either GCP or AWS Data and Analytics products and services. Familiarity with Linux operating systems and scripting languages (e.g., Bash, Python). Excellent problem-solving, analytical, and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong attention to detail and a commitment to high-quality work. What could set you apart Strong understanding of GCP services, including Vertex AI, MLOps, Compute Engine, Cloud Storage, Cloud Monitoring, and Cloud Logging. Experience with managing a Platform Engineering team with Microservices architecture. Cloud certification in GCP or AWS. #LI-Hybrid#LI-KD1