General Manager Salary in Texas, USA

DescriptionSummary of Position: The General Manager is the top level of management within each restaurant. The General Manager is responsible for the overall efficiency and technical operations of the restaurant, specifically, hospitality, quality, and cleanliness. Compensation: Total annual compensation package: $51,000-$64,000+Multiple monthly attainable Bonus programs based on store and personal performanceFully 100% company-paid Blue Cross Blue Shield health and dental insuranceCompany-paid cell phone line10 days accrued vacation per year2 consecutive days off per weekAnnual compensation reviewCompany-reimbursed food service certification(s)Free and discounted meals and dessertsPotential mileage reimbursementFurther opportunity for advancement within the Houston marketSpecific Responsibilities: Lead manager of one location. Team consists of two salaried Assistant Managers, 3+ hourly-paid Supervisors, and 25-45 Team MembersAccountable for all aspects of the restaurant's operations and financial performance standardsParticipate, observe, and assess Team Member hiring and training while providing positive reinforcement and constant evaluation of in-store talentDevelop meaningful relationships with guests and local organizations through local store marketing practicesAbility to make quick, confident decisions without fear of making mistakesDesired Skills & Proficiencies High School Diploma or equivalentExperienced with managing a fully staffed business, including interviewing and hiringReliable transportationHistory of multi-year tenures with previous employers, if applicableHighly proficient oral and written communication skillsMust pass background checkPhysical Requirements Stand, walk, use hands to handle or feel, reach with hands and arms, bend, stoop, occasionally use a ladder, and lift up to 40 poundsAvailable mornings, days, afternoons, evenings, nights and weekendsAvailable to work five 10-hour shifts per weekAcknowledgement This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the company. This job description does not constitute an employment contract between the company and any employee. Job Type: Full-time

DescriptionSummary of Position: The General Manager is the top level of management within each restaurant. The General Manager is responsible for the overall efficiency and technical operations of the restaurant, specifically, hospitality, quality, and cleanliness. Compensation: Total annual compensation package: $51,000-$64,000+Multiple monthly attainable Bonus programs based on store and personal performanceFully 100% company-paid Blue Cross Blue Shield health and dental insuranceCompany-paid cell phone line10 days accrued vacation per year2 consecutive days off per weekAnnual compensation reviewCompany-reimbursed food service certification(s)Free and discounted meals and dessertsPotential mileage reimbursementFurther opportunity for advancement within the Houston marketSpecific Responsibilities: Lead manager of one location. Team consists of two salaried Assistant Managers, 3+ hourly-paid Supervisors, and 25-45 Team MembersAccountable for all aspects of the restaurant's operations and financial performance standardsParticipate, observe, and assess Team Member hiring and training while providing positive reinforcement and constant evaluation of in-store talentDevelop meaningful relationships with guests and local organizations through local store marketing practicesAbility to make quick, confident decisions without fear of making mistakesDesired Skills & Proficiencies High School Diploma or equivalentExperienced with managing a fully staffed business, including interviewing and hiringReliable transportationHistory of multi-year tenures with previous employers, if applicableHighly proficient oral and written communication skillsMust pass background checkPhysical Requirements Stand, walk, use hands to handle or feel, reach with hands and arms, bend, stoop, occasionally use a ladder, and lift up to 40 poundsAvailable mornings, days, afternoons, evenings, nights and weekendsAvailable to work five 10-hour shifts per weekAcknowledgement This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by the company. This job description does not constitute an employment contract between the company and any employee. Job Type: Full-time

Job Description Summary The General Manager (GM) is the onsite leader of the hotel and represents the company with all guests, clients, associates, and owners. The General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this the GM will work directly with Sonesta's marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Manage the direct sales activities of the hotel in partnership with the hotel's Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Director of Sales and partner with the above sales support team to create and execute the hotel's sales and marketing plan to secure the fair market share of business for the hotel.Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.Regularly sell hotel rooms through direct client contact.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager.Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager.Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel's financial condition.In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership.In partnership with the hotel's assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies.Enforce hotel standards, policies, and procedures are in place within the hotel departments.Act as "Manager on duty" as required.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Experience with Microsoft Office and Opera systems preferred.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be exposed to commercial cleaning chemicalsCarrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a General Manager at Burger Boy in San Antonio, TX. The General Manager will be responsible for managing daily operations and drive results of restaurant through people development, sales and profit growth. The General Manager's duties are maintaining inventory, ensuring customer satisfaction, and overall profitability of the restaurant. The General Manager will also be responsible for hiring and training staff, developing and implementing marketing strategies, and maintaining compliance with local and state regulations.QualificationsStrong leadership and management skillsMinimum of 5+ years experience in restaurant managementExcellent communication and customer service skillsMust possess excellent verbal and written skillsKnowledge and skills in staffingAbility to manage and motivate staffAbility to set goals, create plans and convert plans into actionAbility to measure performance, subjectively and objectivelyAbility to recognize problems and problem solveAbility to accept feedback and willingness to improveAbility to lead, motivate and empower Burger Boy's staff to higher levels of performanceLocal restaurant marketing experience a plusKnowledge of Labor lawsExperience in budgeting and strategic planningAbility to multitask and prioritize in a fast-paced environmentFlexibility to work varied hours, including weekends and holidaysBachelor's degree in Business Administration or related field is preferred

General Manager At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We foster a culture built on five core values: Positivity - Every one of us can change someone's day for the better. Transparency -We use transparency to help us make decisions through open dialogue Humility - We can always find ways to improve. Fanaticism - We are passionate about the opportunity to turn every guest into a fanatic. Thoughtfulness -We go above and beyond for our guests, our teams and communities. The Role: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations. What You'll Do: Develop Yourself & Others - Focus on self-improvement while supporting the success of others Put the Customer First - Consistently create CAVA fanatics by finding ways to say 'yes' to every guest Achieve Results - Take ownership of every shift and take pride in your job Foster Collaboration - Work with others to find success as a group Adapt to Change - Solve problems through an open-minded and all-inclusive approach May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We've got you covered. Here are just some of the benefits available to CAVA team members: Competitive base salary Health, Dental, Vision, Telemedicine, Pet Insurance plus more! A generous amount of paid vacation time 401k enrollment with CAVA contribution Paid sick leave, parental leave, and community service leave FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner

Overview Stewart & Stevenson is Now Hiring a General Manager at 1631 Chalk Hill Road Dallas, TX 75212. Responsible for performance of all service center operations in assigned areas, including direct management responsibility of day-to-day operations of primary area service center location. Assure total area performance meets or exceeds budget and company expectations.Responsibilities Coordinate and manage primary service center operations to ensure company and budget goals are achieved. Supervise remote service center manager/managers to ensure company and budget goals are achieved. Assure that all area service center operations comply with company human resource, accounting, and general business practice standards. As a manager and facilitator of the area management team, develop area operating business plan for corporate approval, including updating as required to address current business climate. Under guidance of company human resource management, insure timely and accurate appraisals of employee performance, growth, and salaries paid. Ensure development, training, and growth of service center personnel, including implementation of succession plan for replacement of key personnel as they advance, retire, or otherwise terminate. Qualifications Ability to organize and direct oneself and effectively supervise others. Ability to effectively present information publicly. Ability to effectively build relationships with customers and co-workers. Ability to communicate in writing clearly and concisely. Ability to find a solution for or to deal proactively with work-related problems. Ability to communicate effectively with others using the spoken word. Ability to take care of the customers’ needs while following company procedures. Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Ability to demonstrate conduct conforming to a set of values and accepted standards. Ability to make decisions or take actions to solve a problem or reach a goal. Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative. Education/Experience: High School Diploma or General Education Degree (GED) and four to ten years related experience required. Associate or Bachelor's Degree in Business Finance (four-year college or university) strongly preferred. Computer Skills: Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Physical Activities & Requirements: Standard Office Criteria Working Conditions: Standard Office Criteria

General Manager - Dallas, TXCatch Hospitality Group has an excellent career opportunity for individuals that have a true passion for hospitality, an unrelenting drive to provide exceptional experiences, and devotion to cultivating team culture by way of mentorship and development. Benefits:and well-rounded training programcareer development and growth opportunitiesemployee discounts on dining, retail, amusements, and hotelshealth benefit plans to suit your needsvision, voluntary life, short term disability, flexible spending accounts and 401 (k)sick leavevacationdiscretionary bonus potentialSummary: This leader will be responsible for mentoring and developing all FOH management/hourly employees as well as ensuring consistency in all restaurant operations and driving overall positive culture on a daily basis.Requirements:At least 5 years of Management experience, with at least 2 years as General Manager in an upscale / fine dining establishment.Strong knowledge and attention to detail on Front of House operations including staff supervision, inventory controls and food / labor cost, and product quality.Strong communication, leadership, and conflict resolution skills.Stable and progressive work history; Strong work ethic.Essential Duties and Responsibilities (other duties may be assigned):Function as the management representative chiefly responsible for the day-to-day supervision of all Front of House.Directly supervise and oversee the work of all employees, including the Front of House Managers, and hourly employees. Schedule all Front of House employees. Interview and hire Front of House staff based on the Corporate's assessment of labor allocation and budget.Plan the work of all Front of House employees, assign work, prioritize work of personnel, and make changes to assignments and priorities based on an independent assessment of the restaurant's needs, the present volume of business, peak periods, the receipt of new inventory, the sales and merchandizing opportunities perceived, and other factors deemed pertinent.Approve time records and overtime requests of restaurant personnel to meet the restaurant's needs.Manage the restaurant and the quality of work performed by all subordinates. Ensure proper hygiene of workers, cleanliness of the restaurant, and compliance with all applicable health standards.Responsible for compliance with Occupational Safety and Health Standards and company safety rules within the restaurant.Implement and enforce company policies against unlawful harassment and discrimination within the restaurant and coordinate with other management representatives to achieve compliance with the company's equal opportunity standards.Manage all allocated cost projections and forecasts set forth by corporate.Direct subordinates in the receipt, inventorying, stocking, organizing, and proper storage of food products, cleaning the restaurant, and performing housekeeping tasks. Direct subordinates in the receipt, inventorying, stocking, organizing, and proper storage of food products, cleaning the restaurant, and performing housekeeping tasks.Evaluate and review the performance of Front of House personnel both formally by conducting "one on one" evaluations and informally on a quarterly basis with all salaried.Utilize discipline and counseling, as part of managerial discretion, as a personnel tool, with an understanding of the ranges of the various disciplinary actions available, such as verbal or written reprimands, suspensions, demotions, and terminations.Re-train employees as necessary and appropriate and orient new employees regarding company and restaurant policies and procedures and expectations regarding performance.Coach employees to improve and maximize performance, commitment to the company, and commitment to quality and service.Teach and motivate employees regarding customer service skills, techniques, knowledge of product, and performance standards.Stimulate productivity and solid performance by restaurant personnel through strong leadership, effective planning of work, administration of fair standards, solid management techniques, and promoting employee morale and commitment.Maintain knowledge and understanding of employment laws, such as employment discrimination, anti-harassment, safety, wage-hour, and immigration laws, to fulfill management duties in a fair and lawful manner.Is capable of mentoring and leading subordinates in an inspiring and constructive manner, with the ability to teach Front of House operations to managers and hourly employees. A complete understanding of restaurant financials as it relates to revenue, costing, labor, controllables, non-controllables, and the ability to affect change in all areas, to increase sales and productivity.

Job Description Summary The General Manager (GM) is the onsite leader of the hotel and represents the company with all guests, clients, associates, and owners. The General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this the GM will work directly with Sonesta's marketing, revenue management, and sales team and the shared accounting, facilities, human resources, information technology and procurement services that support the hotels.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Manage the direct sales activities of the hotel in partnership with the hotel's Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Director of Sales and partner with the above sales support team to create and execute the hotel's sales and marketing plan to secure the fair market share of business for the hotel.Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing. Work with the hotel's property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.Regularly sell hotel rooms through direct client contact.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of everyday surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager.Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager.Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotel's financial condition.In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel.In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces. This includes the creation and management of the hotel's annual capital and operations expense budget to improve and maintain the facility for guests and ownership.In partnership with the hotel's assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the hotel.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies.Enforce hotel standards, policies, and procedures are in place within the hotel departments.Act as "Manager on duty" as required.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Three years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred.Ability to speak, read, and write fluent English; other languages beneficial.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Experience with Microsoft Office and Opera systems preferred.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be exposed to commercial cleaning chemicalsCarrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

General ManagerA well-established service company is seeking a General Manager to work within a market in their Central Region. You will spend time in all locations throughout the region, learning our business and motivating our sales & service teams.Responsibilities:Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers.Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts.Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market.Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company.Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.Ensures commercial and residential customer development and retention.Ability to recruit, hire and retain management, administration, and service technicians.Requirements:Three to five years' General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired.Prior multi-unit experience a major plus.Energetic leader with a strong team orientation.Excellent organizational, administrative, and communication skills.A minimum Bachelors' Degree in business or related field is strongly preferred.Must be able to pass a background check and drug screen.Ability to set budgets and aggressively grow sales and profit.Creative ability and interest to grow new segments of business in your market.

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.The General Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The General Manager blends business acumen and operational knowledge to drive retail and culinary business results while building a high performing team. This role uses discretion in assigning duties to employees and in employment decisions and is accountable for the achievement of sales goals, store operations, staffing and performance management of all store employees. The General Manager reports to the District Manager.JOB DUTIES AND RESPONSIBILITIES: • Models and directs employees to ensure customer service standards are met.• Creates an environment where employees are informed and capable by directing training activities for all retail and culinary employees.• Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.• Manages the complete operations of the store. Ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner. Delegates tasks appropriately and holds team accountable.• Proactively monitors and manages store staffing levels according to retail and culinary censuses and fluctuations in seasonal business needs.• Maintains an active performance development process. Provides coaching in the moment and performance feedback to employees. Conducts formal performance reviews.• Seeks opportunities to increase topline sales. Challenges and inspires employees to achieve and execute sales driving initiatives.• Analyzes and measures retail and culinary business trends. Develops and implements plans to drive topline sales, profitability and culinary revenue.• Completes the store schedule optimizing allocated hours to meet retail and culinary goals.• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.• Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.• Manages inventory, controls shrink, retail supply and culinary expenses.• Appropriately partners with District Manager, HQ Retail Operations, Human Resources and other departments as needed or necessary.• Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.• Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.• Additional responsibilities as assigned by District Manager or HQ.ESSENTIAL FUNCTIONS:• Ability to communicate verbally and work cooperatively with employees and customers.• Ability to remain in a stationary position for up to 3 hours at a time.• Ability to move about the store coaching and directing employees; selling to customers and retrieving merchandise from stockroom or sales floor.• Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to retrieve and replenish merchandise.• Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.• Ability to ascend/descend ladders in order to retrieve and/or move merchandise.• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.• Regular and predictable attendance.• Ability to lift and/or move merchandise weighing up to 35 lbs.EXPERIENCE AND REQUIRED QUALIFICATIONS: • 3-5 Years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Manager, preferred.• Experience driving sales and motivating high performing sales teams.• Experience training others and holding teams accountable.• Experience leading and coaching teams of varied specialists.• Proven financial management skills.• Food Handler or Food Manager Certification.• Proficient in POS systems.• Familiarity with MS Office Suite (Word, Excel, Outlook).Sur La Table Core Competencies for Everyone: • Focus on the Customer: You inspire and delight your customers.• Be Genuine: Your communication style is respectful, effective and sincere.• Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.• Take Ownership: You are committed, responsible and provide solutions.• Achieve Results: You meet and exceed goals and expectations.Sur La Table Leadership Competencies for People Managers: • Develop People: You never compromise on people.• Lead the Way: You influence positive outcomes.• Facilitate Success: Your team is motivated, engaged and accomplished.This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status. Sur La Table will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.