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Certification Manager Salary in Georgia, USA

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You will be tactical and strategic working independently, interacting with leadership to resolve issues. You will provide estimating support, interpret drawings, contribute to budgets and approve lease exhibits. Pre-construction management also includes site validation, design management and validation of checklists and construction documentation. For jurisdictional coordination you will understand zoning/planning, fire code and building code. You will lead large cross functional teams establishing confidence in the Amazon business and architecture/engineering community. You act as the primary escalation point for project team members; owning and tracking issues to ensure that they are addressed, documented, and resolved using influence to manage team members. About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.We are open to hiring candidates to work out of one of the following locations:Atlanta, GA, USA | Austin, TX, USA | Chicago, IL, USA | Houston, TX, USA | Irvine, CA, USA | Mountain View, CA, USA | Nashville, TN, USA | New York, NY, USA | Seattle, WA, USA | Tempe, AZ, USABASIC QUALIFICATIONS• A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field.• 5+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines.• Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts.• Experience within packaging processing/logistical facilities with complex equipment or comparable experience.• 2+ years of project/program management PREFERRED QUALIFICATIONS• An advanced degree, certification or Master’s degree in Architecture, Engineering, Construction Management or Masters of Business.• Experience operating within at least two disciplines in the construction industry, which could consist of General Contracting, Owner’s Representation, Commercial Development, Engineering & Design, owners project management representative or similar.• Demonstrated capability in the planning, design review & implementation, and project management /control of new structures & the enhancement of existing facility buildings.• Experience managing multi-disciplinary design incorporating industrial automation, robotics, or similar.• Demonstrated success in communicating project requirements to various audiences (e.g. senior management, peers, public officials, vendors, etc.)• Knowledge of Building Information Modeling (BIM).• Demonstrated success in communicating project requirements to various audiences (e.g. senior management, peers, fire marshals, utility, public officials, vendors, etc.)Amazon is committed to a diverse and inclusive workplace. 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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,900/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
PMP Project Manager - Hybrid - W2 only
msysinc, Atlanta, GA, US
Title: PMP Project Manager - Hybrid - W2 onlyLocation: Atlanta, GA, USALength: long-termRestriction: w2 or 1099Description:Interview Type: Either Web Cam or In Person *** Very long term project expect to go for 4+ years ***w2 or 1099 *** *** Hybrid ****Local Metro Atlanta Candidates**REQUIRED Certifications MUST be ACTIVE.Short Description:Experienced IT Project Managers needed for medium to large sized enterprise projects of moderate to high complexity and risk in a fast paced, hybrid environment. Candidate should have experience in both IT development and infrastructure projects.Job Description:The Department of Labor has embarked on a multi year initiative to modernize the existing environment to a more current and cost effective distributed environment. It will involve replacing existing legacy business applications with COTS products or internally developed applications.The position, assigned to the Project Management Office, will direct and coordinate project activities, including but not limited to:PlanningSchedule development and maintenanceResource trackingRisk managementCommunications managementReportingQuality managementVendor managementPrimary duties will be to manage all aspects of the project following PMI best practices and the Georgia Department of Labor Project Management Methodology.Successful candidates will be accomplished project managers who have directed and successfully managed, from start to finish, complex, technology projects with aggressive timelines.Required Skills: A MUSTProject Management Certification (PMP).Demonstrated success managing large complex programs/projects utilizing multiple delivery methodologies (Agile, Waterfall, SCRUM, Kanban)Document recent experience in:Business requirements gathering.Business process documentation.full Systems Development Life Cycle and Testing MethodologiesCandidates must have managed at least two full lifecycle agile software development projects (initiation through deployment/warranty) with project teams in excess of 10 team members, and must have had FULL end to end accountability for the project management role. Demonstrated experience managing IT projects that impact across the enterprise Experience must be related to software application development and implementation. Experience collaborating with vendor partners in the delivery of project solutions required.Well developed communication skills oral, written, listening. Good analytical and negotiation skills, and close attention to detail.Must have excellent leadership, interpersonal, and motivation skills.Expert level knowledge of standard PM tools (MS Project Professional, SharePoint, Visio, MS Office Suite)Required Skills:PMP (PMI) certification active statusCSM (Scrum Alliance) certification and/or PMI ACP certification active statusIT process and methodology (agile, scrum) 7 YearsBusiness analysis 5 YearsIntegration planning and strategy 7 YearsRecently managed at least two full lifecycle agile development projects with project teams of = 10 members 7 YearsVendor management7YearsExpert level knowledge of standard PM tools (MS Project Professional, SharePoint) 7 YearsWell developed communication skills oral, written, listening. Good analytical and negotiation skills, and close attention to detailBachelors degree in related fieldHighly Desired Skills:COTS product implementation 7 YearsFamiliar with state procurement processNice to have:Project Server/Project Online 7 Years
Manager Enterprise Data Services
Wellstar Health Systems, Atlanta
Overview This position is responsible for the day-to-day management of the System Administration & Engineering team which is made up of various admins/engineers supporting Windows, Linux and AIX environments. Schedule: Full Time Shift: Day Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Manager Enterprise Data Services: Analytical Adaptable Detail Oriented Collaborative Problem Solver Inventive Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: VIRTUAL-GAJob Summary: The Manager of Enterprise Data Services is responsible for many applications used at Wellstar, and is responsible for many programs. Primary focus for the Enterprise Data Services department is the managing of data between applications and entities for both application and human requirements. Major Applications include: Epic care Link, Epic Clarity, Epic Cubes, Epic Star/Registries, Epic Care Everywhere, Epic Bridges, Epic Interconnect, Business Objects Enterprise, Axway SFTP, Axway Ad-Hoc, Cloverleaf, Tableau, CareQuality, eHealthway, GaHIN, Medical Device Middleware, SharePoint, eSource. Major Programs include: Interoperability, Integration, Reporting Services, Data Warehouse, Analytics, Wellstar Clinical Partners, Population Health, Secured File Transfers, Acquisition Conversions, Affiliated Provider Support, Meaningful Use, MACRA/MIPS, Collaboration, Web Services. The Manager of Enterprise Data Services, is a healthcare IT professional that leads the planning, design, Implementation and effective use of EMR application (EPIC), along with other applications, and tools necessary to support WellStar Health System (WHS) entities and our affiliated communities at the Enterprise level. The Manager of Enterprise Data Services serves as champion for technology adoption with the involvement, education and support of operations in all Wellstar technology efforts. Works in partnership with the IT leadership team to ensure that technology and solutions supports WHS program efforts and integrate effectively with WHS IT services. Leads the efforts of the Enterprise Data Services team to provide expertise in areas of technology, to ensure optimal utilization of the applications that are provided. The Manager Enterprise Data Services works closely with project leaders, Operational Leaders, TPA Vendors and other Information Technology team members to design, build and implement clinical, revenue, and supporting applications for the WellStar Health System. This role has responsibility for staff training, development, mentoring, and motivation. In addition, the role is key to integration of new processes and software across all operational settings both within Wellstar, and within our external healthcare community. This role requires demonstrated strong leadership, project management, full system lifecycle experience, hands-on approach, and results oriented skills in a fast paced, dynamic environment. This position requires demonstrated success in large-scale process change across multiple business functions. Core Responsibilities and Essential Functions: Management of Enterprise Data Services - Ensure that the technical requirements that are necessary to keep the project on track are understood, clearly communicated, and executed on time. - Maintain close communication with the Director, Enterprise Data Services, with the operational leaders in areas that you support, other managers and directors within information technology, TPA Vendors and system representatives - Manages your applications, programs and resources by establishing measurable results. - Manages all phases of the IT project delivery life cycle and provides high level and individual support - Acts as a liaison between the application team, the technical team, vendors and operations. - Assists in the development of project-specific work plans, task sequencing, and the extent to which tasks can be performed concurrently. - Coordinates; evaluates performance; sets goals of your application team. - Ability to coordinate and integrate project activities across multiple areas - Identifies and manages risk factors associated with your applications, and programs during implementation, optimization and support. - Develop, communicate, and manage the IT environment strategy. Provides on-going project management and status reporting at all levels. - Develops, tracks and executes project plan and related budget if applicable. - Defines and documents high-level business requirements. - Manages large projects and resources by establishing measurable results. - Provides on-going project management and status reporting at all levels. - Manages resources by coordinating across individual projects and regions to ensure adequate resources and are available and delivery commitments are met. - Manages and escalates issues. - Manages the Scope and Change Management Process for all applications to include implementation, optimization and support special updates (SUs) and upgrades. - Ability to use negotiation skills to achieve outcomes around issues, scope, schedule, costs/budget and resources. - Sustains strong ongoing relationships with client sponsors, operations, and senior management during IT Projects. - Standardizes and monitors the project management methodologies. - Reviews and monitors project status and prepares periodic performance reports to leadership. - Makes recommendations for improvements Responsible for the administration of the application environment to include - Operations and Maintenance Supports and maintains WellStar Epic/IT application software to insure that organizational business needs are met. - Maintains current knowledge of the applications that you support, maintain your certifications (Epic NVT) and other applications certifications. - Financial Management Provides input into budget preparation and forecast. - Customer Satisfaction Acts collaboratively in assessing, evaluating and providing IT application support services within and across organizational business units; have organizational awareness, ensures collaboration within, and across, all departmental boundaries, strengthening existing relationships and alliances, and forming new ones, so that customer needs are met. Leadership and Management - Manages and leads a team of support personnel that provide support to all IT applications, programs, and events. - Monitors managerial performance of Analysts reporting to you and provide coaching, counseling as indicated for improved performance. Participates in all Human Resources functions such as hiring, payroll, Reviews, training, etc. - Creates an environment of mutual trust, respect, empowerment, and practice ethical leadership that will give our teams the environment to maximize their success. - Creates accountability for employee morale and customer satisfaction - Ensure that working team members are certified within their application (Epic, Cloverleaf, Axway, etc.) and have received necessary training. Required Minimum Education: Bachelor's Degree Required and Bachelor of Computer Science, Information Systems, or related field Preferred and Epic training and certification required, other training and certifications may be required depending on the applications that are being managed Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s):Required Minimum Experience: Minimum 5 years related work experience in applied areas of health care. Required and Minimum 5 years in a supervisory or managerial role Required and Minimum 3 years managing implementations of large-scale, complex, multi-disciplined, cross-functional and highly visible projects/programs and cross organizational teams Required and Minimum 5 years in one or more of the following technical areas: Microsoft SQL Relational, or Analytical Database implementations, SQL Programming, SSIS/ETL (Extract/Transform/Load) programming, Crystal Reports, or other reporting services tools, SharePoint administration and programming, HL7 message structure, Cloverleaf programing including Transactional Control Language (TCL), other EMR applications, analytics presentation tools such as Tableau or Qlik, network protocol between systems including IP addresses, security certificates, and firewalls, CCD/XML formats, Secure File transmission protocols (SFTP), healthcare quality measurement programs, healthcare workflows Required and Significant project management experience with proven ability to manage, execute, control and achieve closure of large, complex projects Required and Experience with business process redesign, benefits realization and project planning in a healthcare environment Required and Possess a strong background in healthcare with large software application design and implementation projects Required and Demonstrate the ability to work collaboratively with operational departments and cross-functional teams, and to deliver projects on time and on budget. Must be able to work with individuals from various backgrounds Required and Significant experience in evaluating software packages and working with application vendors and system integrators. Required Minimum Skills: Excellent Project Management skills including practical usage of Microsoft Office Products. Must possess strong communication, presentation and customer relation skills. Experience managing large complex projects and has strong project management skills. Demonstrates extensive experience in client relationship management. Must be deeply experienced in Project Management Methodologies. Excellent analytical ability and interpersonal skills to communicate effectively with clients and other IT staff. Demonstrated effectiveness interfacing and negotiating with clients, internal customers and vendors. Leadership and ability to motivate others. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
HR Manager
Michael Page, Atlanta
Recruitment:Develop and implement effective recruitment strategies to attract skilled candidates for various roles within the construction industry.Coordinate with hiring managers to identify staffing needs and create job descriptions.Conduct interviews, screen candidates, and make hiring recommendations based on qualifications and fit.Utilize recruitment platforms, job boards, social media, and other channels to source candidates.Performance Management:Implement performance management systems to track employee performance, provide feedback, and identify areas for improvement.Develop and administer performance appraisal processes to ensure fair and objective evaluations.Coach managers on performance management best practices, including goal setting and performance reviews.Address performance issues promptly and fairly, following company policies and procedures.Employee Engagement:Develop and execute initiatives to enhance employee engagement and foster a positive work culture.Plan and organize employee events, team-building activities, and recognition programs.Conduct regular surveys and feedback sessions to gauge employee satisfaction and identify areas for improvement.Collaborate with department heads to address employee concerns and promote open communication.HR Administration:Oversee HR administrative tasks, including employee onboarding, offboarding, and record-keeping.Ensure compliance with employment laws and regulations, including safety standards in the construction industry.Manage employee benefits programs, such as health insurance, retirement plans, and employee assistance programs.Handle employee relations issues and mediate conflicts when necessary.Training and Development:Identify training needs and develop training programs to enhance employee skills and competencies.Coordinate with external training providers or develop in-house training resources as needed.Track training completion and evaluate the effectiveness of training programs.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelor's degree in Human Resources, Business Administration, or a related field.5+ years of experience in human resources, with a focus on recruitment, performance management, and employee engagement.Experience working in the construction industry or a similar field.Strong understanding of employment laws and regulations, especially in the context of the construction industry.Excellent communication, interpersonal, and leadership skills.Proven ability to build effective working relationships with employees at all levels of the organization.Highly organized with strong attention to detail and the ability to manage multiple priorities.SHRM or HRCI certification is a plus.
Manager- Pediatrics ED
Wellstar Health Systems, MARIETTA
Overview The Manager- Pediatrics ED is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Manager- Pediatrics ED: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Emergency Department - Kennestone HospitalJob Summary: The nurse manager is a registered professional nurse who provides leadership and management of a Pediatric Emergency Department through the effective use of knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The nurse manager is the standard bearer on his/her unit and holds all participants on his/her unit accountable for the delivery of care and services through effective communication; observation; and the management and measurement of specific interventions/practices and their associated outcomes. Responsibilities include clinical, financial, human and material resources deployment and associated outcomes or goals. The Nurse Manager serves as a chief retention and safety officer and ensures that safety and quality standards are upheld or met by effective use of data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility. The Nurse Manager creates and ensures a desirable, safe work environment that enables the organization to meet or exceed its mission and goals. He/she models the way to foster communication and collaboration with physicians, staff, patients and other departments. It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. The Pediatric Nurse Manager will be accountable for the effective implementation of evidenced based practice and process in coordination with the Center for Nursing Excellence. The Manager will oversee the program of care for pediatric patients in the Emergency Department. The Manager will work in collaboration with the ED Pediatric Medical Director, Emergency Department Medical Director, Chief of Pediatric Service line and VP of Emergency Services. Core Responsibilities and Essential Functions: Resources and Support : A. Engages staff in decision making via shared governance processes and partners with others to promote relationship-based care delivery systems that support patient centered care and service excellence while effectively providing leadership and management for a specific business/clinical unit(s). Possesses and uses good negotiation and mediation skills. B. Serves as the unit/program's chief retention and safety officer to manage talent and protect/carefully deploy human and material resources through effective use knowledge. C. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care; integrates marketing and communication strategies to advance one's service line and organization as a whole 40% Interdisciplinary Teamwork and Collaboration A. Effectively communicates to diverse audiences on nursing, health care and organizational issues which includes the ability to set standards and hold leaders and staff accountable for performance standards. Proactively establishes a healthy work place by reducing or resolving unnecessary conflict (when necessary, partnering with Human Resources), and promotes achievement of positive team dynamics B. Establishes partnerships by employing strong relationship building skills with staff, departments and medical staff by striving to understand others (and situations) and keeping the long view in mind - is fair and just using reflective practice skills to monitor self and others performance/interaction skills exercising coaching and guiding skills C. Creates opportunities for self and leaders/staff to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff 30% Exemplary Practice and Outcomes A. Promote staff competency in clinical care delivery B. Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of one's professional community and serves as a role model for professional nursing practice and nursing leadership, possesses hiring skills and supports effective orientation and onboarding of new staff, advances the field through transformational executive leadership and scholarly activity C. Successfully employs change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Possesses skill and exercises necessary respect while managing a varied generational and diverse leadership team and workforce D. Supports program growth and development with concurrent benchmarking of best practices E. Collaborates across services lines and with nursing staff to develop nursing standards of care for pediatric emergency patients. F. In collaboration with pediatric nurses and Pediatric Providers develops, implements and evaluates emergency pediatric patient care standards 20% Professional Development A. Possess necessary Knowledge about health care financing and uses this knowledge and skill to ensure the effective management of human and material resources; designing and implementing systems to manage and measure outcomes to achieve expected business and clinical goals and objectives for self, staff and unit performance - develops operational budget and manages it to target level performance or better B. Represents the organization positively to the community, building credibility and willingness to serve on committees and task forces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities 5% Evidence Based Practice and Research A. Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products. B. Effectively identifies areas of risk and proactively works to ensure compliance and safety standards. This includes assuring service meets or exceed licensure, regulatory and accreditation standards C. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality 5% Trust/Engagement a. Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level. b. Holds leaders accountable for behaviors that create trust and engagement. c. Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar. d. Maintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost effective delivery of quality patient care in a manner that fosters patient and employee satisfaction. 5% Results Oriented Leadership a. Sets challenging and productive goals for team. b. Holds team accountable for actions while providing leadership and motivation. c. Provides resources and support, d. Uses checkpoints and data to track progress, setting up system and processes to measure results. 5% Collaboration and Partnership (Mandatory Content) a. Works collaboratively and as a team member with hospital leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics. b. Fosters positive working relationships between staff and physicians across the Health System. c. Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication. 5% Required Minimum Education: Bachelor's Degree in nursing (BSN) from accredited nursing school Required and Master's Degree in healthcare related field or nursing preferred. If bachelor's degree is not in nursing, MSN must be from accredited nursing school. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Reg Nurse (Single State) or RN - Multi-state CompactBasic Life Support or BLS - InstructorAdvanced Cardiac Life Support or ACLS - Instructor or ACLS - ProvisionalPediatric Adv Life Support or PALS - Instructor or PALS - ProvisionalAdditional License(s) and Certification(s):Required Minimum Experience: Minimum 2 years of progressive experience in nursing management. Required Minimum 1 year of Emergency Department nursing experience (Pediatric or Adult and Peds) Required Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building; a knowledge of the health care environment; leadership that includes such skills as successfully implementing and managing a change process - ability to use systems thinking- and inspire, coach others to be successful; model the way for professional practice; professionalism and teamwork/collaboration for self/department/medical staff; and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making; manage the design and delivery of care that in based on evidence and focused on quality and safety. Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes. He/she must Have a working knowledge of the Emergency Medical Treatment and Labor Act. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice