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Implementation Manager Salary in Georgia, USA

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Role: Manager - RiskLocation: Atlanta, GAMode: Full-timeManager - Risk - Infosys McCamish Systems LLC, AtlantaBrief Job description:The person will be part of the "Risk Management" team of Infosys McCamish.The person has to co-ordinate with IT / BPM Operations, Corporate and Client Stakeholders to implement all necessary Risk and Information security best practices, ensuring compliance to organization policies and procedures, and client requirements with respect to products, platforms, BPM Services at all Infosys McCamish locations across the globe.Location for this position is Atlanta, GA. This role needs travel as per project needs.Qualifications:Basic: Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 7 years of relevant work experience on the job description.Job description:Security Controls implementation - Overall Program managementConduct Risk AssessmentHelp stakeholder in closing the assessment gapsAligning the policies and procedures with respect to Risk / Information securityCo-ordination between delivery / functional teamsImplementation of control objectivesDefine and implement change initiativesImplementation knowledge of Information Security, Business Continuity, Data Privacy, Cloud Security Management Models and guidelines like ISO 27001, ISO 27701, ISO 27017, ISO 27018, ISO 22301, NIST, CISA, SOC 1, SOC 2 etc. is preferable.AuditsAuditing IT vendors periodically in terms of their compliance to Information security standards as per MSA/contract.Auditing the IT infrastructure components, say, servers, networks, applications (both internal and third party), scanning the vulnerabilities, define appropriate controls and certify them to use it in our business.Conduct Internal Audits on process compliance (Risk audits-confidentiality, Integrity and Availability, IP audits, Information Security audits)Facilitate external audits with certifying bodies and ensure certification / Recertification (ISO 27001, SSAE 16 - SOC1, etc.,)Facilitate Client risk audits on Information security, vulnerabilities etc., by coordinating with all internal / client stakeholders.Handling all Security Incidents, Audit Non-conformities, Process deviations, Complaints pertaining to Risk and ensure that the process owners are defining and implementing the relevant corrective / preventive actions and close the same.Handling BCP / DRP (Business continuity plan and Disaster Recovery plan) activities for McCamish. The person will be the lead DRR for McCamish, training other groups, driving mock drills etc. in co-ordination with TIG and Facilities team.Facilitating Periodical Risk meetings with sr. leadershipRisk reporting: Co-ordination between different BPM client managers / Engagement Managers / Functional teams to get the right information and publish metrics, status reports and initiatives dashboard to all internal and external stakeholders.Identify continuous process improvement opportunities, define and implement best practices, driving improvement culture across the organization.Sales and Solutions support: Handling all RFPs / RFIs for future prospects on Risk and Information security requirements.Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.About UsInfosys McCamish Systems,(https://www.infosysbpm.com/mccamish.html.) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(https://www.infosysbpm.com/) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
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The Manager Enterprise Data Services works closely with project leaders, Operational Leaders, TPA Vendors and other Information Technology team members to design, build and implement clinical, revenue, and supporting applications for the WellStar Health System. This role has responsibility for staff training, development, mentoring, and motivation. In addition, the role is key to integration of new processes and software across all operational settings both within Wellstar, and within our external healthcare community. This role requires demonstrated strong leadership, project management, full system lifecycle experience, hands-on approach, and results oriented skills in a fast paced, dynamic environment. This position requires demonstrated success in large-scale process change across multiple business functions. Core Responsibilities and Essential Functions: Management of Enterprise Data Services - Ensure that the technical requirements that are necessary to keep the project on track are understood, clearly communicated, and executed on time. - Maintain close communication with the Director, Enterprise Data Services, with the operational leaders in areas that you support, other managers and directors within information technology, TPA Vendors and system representatives - Manages your applications, programs and resources by establishing measurable results. - Manages all phases of the IT project delivery life cycle and provides high level and individual support - Acts as a liaison between the application team, the technical team, vendors and operations. - Assists in the development of project-specific work plans, task sequencing, and the extent to which tasks can be performed concurrently. - Coordinates; evaluates performance; sets goals of your application team. - Ability to coordinate and integrate project activities across multiple areas - Identifies and manages risk factors associated with your applications, and programs during implementation, optimization and support. - Develop, communicate, and manage the IT environment strategy. Provides on-going project management and status reporting at all levels. - Develops, tracks and executes project plan and related budget if applicable. - Defines and documents high-level business requirements. - Manages large projects and resources by establishing measurable results. - Provides on-going project management and status reporting at all levels. - Manages resources by coordinating across individual projects and regions to ensure adequate resources and are available and delivery commitments are met. - Manages and escalates issues. - Manages the Scope and Change Management Process for all applications to include implementation, optimization and support special updates (SUs) and upgrades. - Ability to use negotiation skills to achieve outcomes around issues, scope, schedule, costs/budget and resources. - Sustains strong ongoing relationships with client sponsors, operations, and senior management during IT Projects. - Standardizes and monitors the project management methodologies. - Reviews and monitors project status and prepares periodic performance reports to leadership. - Makes recommendations for improvements Responsible for the administration of the application environment to include - Operations and Maintenance Supports and maintains WellStar Epic/IT application software to insure that organizational business needs are met. - Maintains current knowledge of the applications that you support, maintain your certifications (Epic NVT) and other applications certifications. - Financial Management Provides input into budget preparation and forecast. - Customer Satisfaction Acts collaboratively in assessing, evaluating and providing IT application support services within and across organizational business units; have organizational awareness, ensures collaboration within, and across, all departmental boundaries, strengthening existing relationships and alliances, and forming new ones, so that customer needs are met. Leadership and Management - Manages and leads a team of support personnel that provide support to all IT applications, programs, and events. - Monitors managerial performance of Analysts reporting to you and provide coaching, counseling as indicated for improved performance. Participates in all Human Resources functions such as hiring, payroll, Reviews, training, etc. - Creates an environment of mutual trust, respect, empowerment, and practice ethical leadership that will give our teams the environment to maximize their success. - Creates accountability for employee morale and customer satisfaction - Ensure that working team members are certified within their application (Epic, Cloverleaf, Axway, etc.) and have received necessary training. Required Minimum Education: Bachelor's Degree Required and Bachelor of Computer Science, Information Systems, or related field Preferred and Epic training and certification required, other training and certifications may be required depending on the applications that are being managed Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s):Required Minimum Experience: Minimum 5 years related work experience in applied areas of health care. Required and Minimum 5 years in a supervisory or managerial role Required and Minimum 3 years managing implementations of large-scale, complex, multi-disciplined, cross-functional and highly visible projects/programs and cross organizational teams Required and Minimum 5 years in one or more of the following technical areas: Microsoft SQL Relational, or Analytical Database implementations, SQL Programming, SSIS/ETL (Extract/Transform/Load) programming, Crystal Reports, or other reporting services tools, SharePoint administration and programming, HL7 message structure, Cloverleaf programing including Transactional Control Language (TCL), other EMR applications, analytics presentation tools such as Tableau or Qlik, network protocol between systems including IP addresses, security certificates, and firewalls, CCD/XML formats, Secure File transmission protocols (SFTP), healthcare quality measurement programs, healthcare workflows Required and Significant project management experience with proven ability to manage, execute, control and achieve closure of large, complex projects Required and Experience with business process redesign, benefits realization and project planning in a healthcare environment Required and Possess a strong background in healthcare with large software application design and implementation projects Required and Demonstrate the ability to work collaboratively with operational departments and cross-functional teams, and to deliver projects on time and on budget. Must be able to work with individuals from various backgrounds Required and Significant experience in evaluating software packages and working with application vendors and system integrators. Required Minimum Skills: Excellent Project Management skills including practical usage of Microsoft Office Products. Must possess strong communication, presentation and customer relation skills. Experience managing large complex projects and has strong project management skills. Demonstrates extensive experience in client relationship management. Must be deeply experienced in Project Management Methodologies. Excellent analytical ability and interpersonal skills to communicate effectively with clients and other IT staff. Demonstrated effectiveness interfacing and negotiating with clients, internal customers and vendors. Leadership and ability to motivate others. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Manager, Technology Client Support
RXO, MARIETTA
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Manager, Technology Client Support at RXO, you will oversee a team of business analysts focused on the IT requirements of our clients. What your day-to-day will look like: Serve as project manager for system implementations, upgrades and support Define business problems and their system solutions, including analyzing alternatives and ROI Plan schedules, manage budgets, interface with users, develop implementation plan documents, manage implementations, configure systems, train users and provide post-implementation support Provide customer support management for internal and external clients according to the company’s customer management process Determine new business opportunities with existing clients and develop proposals for additional services What you’ll need to excel: At a minimum, you’ll need: Bachelor’s degree or equivalent related work or military experience 5 years of experience developing and implementing warehouse management systems Experience in project management of large cross-functional implementations Implementation and support experience with web-based applications. Supply chain management, warehousing, and distribution experience Experience using formal systems development methodologies and project management practices It’d be great if you also have: Master’s degree In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .
Manager, Quality Control
Southern Graphics Systems, Inc, MARIETTA
Position OverviewQuality Managers at SGS & Co serve as the point of contact for their assigned site(s) on all quality related issues. Each employee ‘owns’ delivering a quality product so the Quality Manager is there is to help identify quality gaps within the site(s), complete root cause analysis on quality issues, drive implementation of new quality processes, identify when we may be deviating from standards and best practices, and working with employees at all levels help identify and implement processes to prevent errors. The ideal Quality Manager is someone who can demonstrate and quantify the value that they are bringing to the organization in the work that they are doing.Location: Hybrid or RemoteResponsibilities Analyze site performance data to identify potential quality gaps in our process. Report on the findings, develop action plans, and drive execution against those plans to close the identified gaps.Complete root cause analysis (RCAs) when errors occur, diving deep into the true root cause of the problem. Work with subject matter experts to develop an approach or tool that could eliminate the issue from occurring in the future.Develop and document standard operating procedures (SOPs) for the organization.Be the face of Quality for your site(s) as it relates to meeting with clients or joining client calls to discuss quality issues.Ownership of the auditing processes within your site(s) to ensure they are adhering to the expected requirements and standards. May also be called upon to be the point of contact for external audits.Share potential gaps and solutions with other SGS & Co sites. Work with a company mindset and not a site specific mindset.Ability to work with all levels of employees across the organzition, and deliver on assigned tasks and objectives.Participate in management meetings and strategy discussions, the Quality Manager is part of the site management team.Articulate the problem, the solution, and next steps in a concise and efficient manner internally as well as to our clients.Provide leadership, coaching and performance management to direct reports. Provide on-going communication and support to team members. Participate in other staffing-related activities as needed. (If applicable)Requirements Bachelor’s degree requiredPrevious experience in identifying issues and solving complex problems. Lean Six Sigma a plusDrive to using data and making fact based decisionsExperience in Quality Assurance and quality systemsProven success in managing teams and cross functional projectsCommitment to developing and enforcing standards and best practicesConfidence in interacting with all levels of employees with the ability to ‘sell’ your ideas and solutions to those outside of your departmentProficient in MS Word, Excel and PowerPoint with the ability to quickly learn SGS & Co softwareAttention to detail when working under pressureGraphics and/or manufacturing experience a plusOur salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.This is a remote position in the US. We are open to candidates in various states, with the exception of those residing in the following: AK, DC, DE, ME, NH, NM, OK, HI, MS, MT, NV, NE, ND, SD, UT, VT, WY, WV
Manager- Pediatrics ED
Wellstar Health Systems, MARIETTA
Overview The Manager- Pediatrics ED is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Manager- Pediatrics ED: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Emergency Department - Kennestone HospitalJob Summary: The nurse manager is a registered professional nurse who provides leadership and management of a Pediatric Emergency Department through the effective use of knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The nurse manager is the standard bearer on his/her unit and holds all participants on his/her unit accountable for the delivery of care and services through effective communication; observation; and the management and measurement of specific interventions/practices and their associated outcomes. Responsibilities include clinical, financial, human and material resources deployment and associated outcomes or goals. The Nurse Manager serves as a chief retention and safety officer and ensures that safety and quality standards are upheld or met by effective use of data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility. The Nurse Manager creates and ensures a desirable, safe work environment that enables the organization to meet or exceed its mission and goals. He/she models the way to foster communication and collaboration with physicians, staff, patients and other departments. It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. The Pediatric Nurse Manager will be accountable for the effective implementation of evidenced based practice and process in coordination with the Center for Nursing Excellence. The Manager will oversee the program of care for pediatric patients in the Emergency Department. The Manager will work in collaboration with the ED Pediatric Medical Director, Emergency Department Medical Director, Chief of Pediatric Service line and VP of Emergency Services. Core Responsibilities and Essential Functions: Resources and Support : A. Engages staff in decision making via shared governance processes and partners with others to promote relationship-based care delivery systems that support patient centered care and service excellence while effectively providing leadership and management for a specific business/clinical unit(s). Possesses and uses good negotiation and mediation skills. B. Serves as the unit/program's chief retention and safety officer to manage talent and protect/carefully deploy human and material resources through effective use knowledge. C. Analyzes and manages financial resources; uses lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care; integrates marketing and communication strategies to advance one's service line and organization as a whole 40% Interdisciplinary Teamwork and Collaboration A. Effectively communicates to diverse audiences on nursing, health care and organizational issues which includes the ability to set standards and hold leaders and staff accountable for performance standards. Proactively establishes a healthy work place by reducing or resolving unnecessary conflict (when necessary, partnering with Human Resources), and promotes achievement of positive team dynamics B. Establishes partnerships by employing strong relationship building skills with staff, departments and medical staff by striving to understand others (and situations) and keeping the long view in mind - is fair and just using reflective practice skills to monitor self and others performance/interaction skills exercising coaching and guiding skills C. Creates opportunities for self and leaders/staff to grow professionally and implements a desirable workplace to recruit and retain talented leaders and staff 30% Exemplary Practice and Outcomes A. Promote staff competency in clinical care delivery B. Holds self and staff to the highest professional standards and ethics ensuring corporate compliance standards etc. are met by leaders and staff. Is an active member of one's professional community and serves as a role model for professional nursing practice and nursing leadership, possesses hiring skills and supports effective orientation and onboarding of new staff, advances the field through transformational executive leadership and scholarly activity C. Successfully employs change management strategies and instills in self and others the curiosity to explore new knowledge and ideas. Possesses skill and exercises necessary respect while managing a varied generational and diverse leadership team and workforce D. Supports program growth and development with concurrent benchmarking of best practices E. Collaborates across services lines and with nursing staff to develop nursing standards of care for pediatric emergency patients. F. In collaboration with pediatric nurses and Pediatric Providers develops, implements and evaluates emergency pediatric patient care standards 20% Professional Development A. Possess necessary Knowledge about health care financing and uses this knowledge and skill to ensure the effective management of human and material resources; designing and implementing systems to manage and measure outcomes to achieve expected business and clinical goals and objectives for self, staff and unit performance - develops operational budget and manages it to target level performance or better B. Represents the organization positively to the community, building credibility and willingness to serve on committees and task forces as needed to share knowledge and skill; champion a service line or need; and seeks opportunities to advance skill and scope of responsibilities 5% Evidence Based Practice and Research A. Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products. B. Effectively identifies areas of risk and proactively works to ensure compliance and safety standards. This includes assuring service meets or exceed licensure, regulatory and accreditation standards C. Applies the effective use of data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentiality 5% Trust/Engagement a. Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level. b. Holds leaders accountable for behaviors that create trust and engagement. c. Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar. d. Maintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost effective delivery of quality patient care in a manner that fosters patient and employee satisfaction. 5% Results Oriented Leadership a. Sets challenging and productive goals for team. b. Holds team accountable for actions while providing leadership and motivation. c. Provides resources and support, d. Uses checkpoints and data to track progress, setting up system and processes to measure results. 5% Collaboration and Partnership (Mandatory Content) a. Works collaboratively and as a team member with hospital leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics. b. Fosters positive working relationships between staff and physicians across the Health System. c. Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication. 5% Required Minimum Education: Bachelor's Degree in nursing (BSN) from accredited nursing school Required and Master's Degree in healthcare related field or nursing preferred. If bachelor's degree is not in nursing, MSN must be from accredited nursing school. Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.Reg Nurse (Single State) or RN - Multi-state CompactBasic Life Support or BLS - InstructorAdvanced Cardiac Life Support or ACLS - Instructor or ACLS - ProvisionalPediatric Adv Life Support or PALS - Instructor or PALS - ProvisionalAdditional License(s) and Certification(s):Required Minimum Experience: Minimum 2 years of progressive experience in nursing management. Required Minimum 1 year of Emergency Department nursing experience (Pediatric or Adult and Peds) Required Required Minimum Skills: Should possess excellent verbal and written communication skills and relationship building; a knowledge of the health care environment; leadership that includes such skills as successfully implementing and managing a change process - ability to use systems thinking- and inspire, coach others to be successful; model the way for professional practice; professionalism and teamwork/collaboration for self/department/medical staff; and possess necessary business skills to manage human and material resources. Must be a continuous learner who understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making; manage the design and delivery of care that in based on evidence and focused on quality and safety. Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes. He/she must Have a working knowledge of the Emergency Medical Treatment and Labor Act. Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice