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Night Manager Salary in Georgia, USA

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Night Manager - Waldorf Astoria Atlanta Buckhead
Hilton Global, Atlanta
Waldorf Astoria Atlanta Buckhead is looking for a Night Managerto join the Front Office Team at this gorgeous Atlanta property!Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has 127 rooms (plus residences), over 10,000 square fee t of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.In this role, you will report into the Director of Rooms and oversee a team of 10 team members within front desk, housekeeping, security, engineering, and Food & Beverage during the overnight hours.Want to learn more? Hotel Website , Facebook , InstagramWhat will I be doing?As Night Manager, you would be responsible for directing and overseeing all hotel operations during the night shift to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Act as Manager on Duty and on behalf of the General Manager in his/her absence Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards and safe for guests and team members. Oversee preparation of daily summary reports Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations and delivering recognition and reward. What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportiveparental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs #LI-CS2
Manager 1, Individual Direct Sales
Comcast, Atlanta
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for working in conjunction with Area Director, Region and Division staff to develop, implement and measure sales and marketing programs and initiatives in a timely manner. Programs are designed to meet/exceed subscriber and cash flow projections in a competitive marketplace.Job DescriptionCore ResponsibilitiesWorks with Region and Division partners to support and ensure sales results in the direct sales channels by means of effectively deploying defined sales programs and identifying best practices and process improvements to share across the Region/Division.Supports identification and use of defined key productivity metrics which measure/define the criteria of success for sales teams. Manages teams and metrics and develops /distributes reports as directed.Ensures Supervisors and Representatives are clear on daily, weekly and monthly objectives with a full vision of year-end department goals. Requires that all supervisors and representatives are trained in accordance to the appropriate learning plans including classroom, coaching, simulations, eLearning modules and others as directed.Ascertains that all Supervisors and Representatives are fully knowledgeable on Comcast product offerings, branding messages and current offers/promotions. Validates all reporting of sales and installs numbers and other metrics, as directed, on an ongoing basis but at least weekly.Works with IT and other departments to ensure appropriate sales routing and assignments are distributed, validated and reported.Proven track record of achieving and surpassing sales quotas via managing by metrics, coaching and performance management.Proven ability to effectively partner and build consensus across functional areas.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.Other duties and responsibilities as assigned.Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsPDN-9c01c1dc-fa52-49c3-a7c5-b72f735ccd1c
Taskforce Front Office - Night Manager - Waldorf Astoria Atlanta Buckhead
Hilton Global, Atlanta
Waldorf Astoriais looking for aFront Office - Night Manager to join the team at this gorgeousAtlantaproperty!Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.What will I be doing?As Front Office - Night Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Ensure compliance with Company standards. Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns. Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. Complete audit procedures, as needed. Recruit, interview and train team members. What are we looking for? Mandatory Excellentcommunication skills in all aspects: verbal, written and non-verbal. Professional and appropriate business appearance and presentation. Ability to maintain a high level of professionalism in all interactions. A minimum of 2 years of Front Office leadership experience in a full service hotel operation. Experience of managing people (hourly and salaried) as well as developing people to their potential. Thorough knowledge of all aspects of Front Office Operations, includin g Front Office, PBX, Bell/Door, Concierge and Guest Relations. Flexible work hours to meet the demands of a 24-hour operation. Must possess excellent guest service and problem resolution skills. Quality driven with a passion for excellence in guest service and satisfaction. Approachable, open minded and fair. Must be able to work in a team and independently on occasions. Proficient in both verbal and written English language. Ability to lift up to 20lbs. Ability to sit and stand for extended periods of time. Desirable Experience with OnQ is a distinct advantage. Proficient in Microsoft Office software Additional languages are advantageous. First Aid and CPR trained. Hospitality Management related degree. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune . We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) • Go Hilton travel discount program Supportiveparental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs #LI-CS2
Assistant Nurse Manager (ANM) - Cardiac Services - Night Shift
Wellstar Health Systems, MARIETTA
Overview The Assistant Nurse Manager (ANM) - Cardiac Services - Night Shift is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Night Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Assistant Nurse Manager (ANM) - Cardiac Services - Night Shift: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Kennestone HospitalJob Summary:Job DescriptionWhen you become a member of the Cardiac Service Line at Wellstar Kennestone Regional Medical Center, you will join an award-winning team at one of the top 100 hospitals. Our Cardiac Program has earned the elite Comprehensive Cardiac Center Certification from the Joint Commission by providing continuously reliable care to high-risk cardiac patients. Wellstar Kennestone offers the most advanced care available for all surgical, medical, rehabilitative, and emergency care needs. In addition to a highly qualified team of physicians, nurses, and clinical staff, we offer the very latest in technology and diagnostic imaging capabilities. Kennestone is currently a 633 bed Trauma Center soon to grow as we will open a new patient bed tower in 2026. Come grow with us!Departments: (Details below)-G5W, B7E, B7W, B6W, CCU, CVICU, ED Monitor CentersShift: Four 10 hour shifts (9p-7a)G5WGreen 5 West Heart Failure/Cardiac Telemetry Unit is a 29 bed Joint Commission certified Heart Failure specialized care unit. The primary focus of the unit is on the care of Heart Failure cardiac patients who require continuous cardiac monitoring pre and post electrophysiology procedures and patients with newly diagnosed or chronic congestive heart failure. Common admitting diagnoses include pre and post cardiac catheterizations that require no interventions, congestive heart failure patients, pre and post pacemaker/AICD implantation with suspected or significant potential rhythm disturbances and acute coronary syndrome.Nursing activities include monitoring, rhythm interpretation, fluid and electrolyte monitoring, inotropic therapy, respiratory status, pre/post procedure care, medical management, rehabilitation initiation, and comfort/palliative care measures as indicated. Patient and family education and emotional support related to the patient's condition and treatment is an essential element in the care the team provides.B7EBlue 7 East is a 23 bed Interventional Cardiology / Electrophysiology Progressive Care Unit that offers a full spectrum of cardiac care. The primary focus of the unit is the monitoring and treatment of adult patients during the intermediate and acute care phases of cardiac care management. The cardiovascular patient population on the Progressive Care Unit includes status post PCI, high risk PCI, staged PCI, pacemaker/AICD placement, Ablation procedure, TAVR procedure, heart failure exacerbation symptoms, and cardiac arrhythmias. Nursing activities include monitoring, rhythm interpretation, fluid and electrolyte monitoring, inotropic therapy, respiratory status, pre/post procedure care, medical management, rehabilitation initiation, and comfort/palliative care measures as indicated.B6WBlue 6 West functions as a specialized medical unit with 24 beds dedicated to Thoracic Surgery and Cardiac Telemetry. This unit caters to a diverse range of patients, including those undergoing thoracic surgery, individuals with complex medical conditions, and those dealing with cardiac issues and related comorbidities. Among the common admission diagnoses are cases involving lung cancer nodules, pneumothorax, pleural effusion, emphysema, esophageal diverticulum, mediastinal tumors, rib fractures, and patients recovering from VAT (Video-Assisted Thoracoscopic Surgery) procedures. Furthermore, Blue 6 West is equipped to provide care to interventional cardiology patients, such as those recovering from cardiac catheterization, cardiac ablation, pacemaker placement, and patients transferred from the Electrophysiology (EP) lab. The nursing staff on this unit possesses expertise in heart rhythm assessment and receives comprehensive training in heart failure management. Our dedicated team of healthcare professionals vigilantly monitors critical vital signs and promptly addresses any deviations from the baseline or expected outcomes. In essence, Blue 6 West offers continuous observation and care for patients whose conditions don't warrant placement in Intensive Care Units but still demand constant surveillance and monitoring.B7W The mission of Blue 7 West is a commitment to high quality nursing care that facilitates an expedient return to wellness. The primary function of the department is to provide a comprehensive cardiovascular environment. The unit consists of 24 beds with a primary focus on the care of cardiac patients who require continuous cardiac monitoring pre and post cardiac surgery, vascular surgery, and destination unit LVADs. Common admitting diagnoses include coronary artery disease, valvular heart disease, pre/post open heart surgery, atrial fibrillation-convergent procedure, LVAD/advanced heart failure, transcatheter aortic valve replacement, and vascular surgery. Telemetry monitoring is provided with the capability to identify and trend rhythm disturbances.CVICUThe Cardiovascular Intensive Care Unit is a comprehensive cardiothoracic environment. The unit consists of 16 cardiac surgery intensive care beds with a primary focus on the care of the cardiac patient pre and post cardiac surgery. The services most frequently provided include, but are not limited to cardiac surgery recovery, vascular surgery recovery, thoracic surgery recovery, cardiac monitoring, hemodynamic monitoring, intravenous medication management, intra-aortic balloon pump management, continuous renal replacement therapy (CRRT), Ventricular Assist Device (VAD) management, targeted temperature management, Impella management, ECMO, Destination VAD therapy, and ventilator management.CCU The Coronary Care Unit is an 18-bed cardiac intensive care unit with a primary focus on the comprehensive, multidisciplinary care for critically or seriously ill cardiac patients (examples include, but are not limited to myocardial infarction, heart failure, cardiac arrest, cardiogenic shock, cardiomyopathy, pulmonary edema, pulmonary embolism, pulmonary hypertension, valvular heart disease with severe rhythm disturbances, and vascular surgery). The surgical, neurological, and medical intensive patients are admitted on an overflow basis. Care of the patient may include, but are not limited to invasive hemodynamic monitoring, mechanical ventilation, intravenous administration of vasoactive medications, intra-aortic balloon pump therapy, percutaneous left and right ventricular assist device (Impella), continuous renal replacement therapy (CRRT), post cardiac arrest targeted temperature management, intravenous prostacyclin therapy for pulmonary arterial hypertension, and left ventricular assist device (LVAD). Job Summary:The assistant nurse manager is a registered professional nurse who provides support and works in conjunction with the nurse manager of a specific unit(s) or service. He/she is viewed as aspiring to be a nurse manager and through this role to learn additional knowledge and skills through experience and mentoring by the nurse manager and the hospital/system. The assistant nurse manager must possess very good skills in communication and teamwork and serve as a mentor for others while learning the responsibilities of his/her role. Together with the nurse manager, the assistant nurse manager uses his/her knowledge and skills to promote the creation of a center of excellence for staff recruitment and retention and clinical and business outcomes. The assistant nurse manager upholds the nurse manager's direction and actively leads staff in the performance of their daily activities and participates in their performance reviews, as well as coaching and counseling as appropriate.In collaboration with the nurse manager, holds staff accountable for the delivery of care and services through effective communication, observation, and the management and measurement of specific interventions/practices and their associated outcomes. This key leader plays a significant role in assisting the nurse manager in achieving clinical and financial goals along with management of human/material resources as delegated. He/she also plays a pivotal role in staff recruitment, mentoring and retention. He/She models the way to foster teamwork and collaboration with physicians, staff, patients and other departments. Role specific competencies, responsibilities, roles and functions are based on Professional PracticeModel, 5 Star Nursing.It is expected that all RN Assistant Nurse Managers are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals..Core Responsibilities and Essential Functions:Resources and Support- Engages staff in decision making via shared governance processes and partners with others to promote patient centered care and service excellence. Supports the nurse manager as his/her designee and provides evolving leadership and management skills for a specific business/clinical unit(s)- Represents the organization positively to the community, building credibility and is a member of one's professional organization- Serves to support the charge nurse and other nurse leaders on the unit to promote the effective running of the care delivery system and ensures that the clinical processes of care are working as intended - serves as a resource for all staff and accepts additional responsibilities in the nurse manager's absence.- Assists with budget development and supports monitoring and meeting fiscal outcomes for the work unit. Self-directed in learning how to apply lean and other quality skills to reduce waste and improve performance of operations and clinical systems of care. Interdisciplinary Teamwork and Collaboration- Effectively communicates to diverse workforce and enjoys mentoring others while learning the necessary skills for progressive responsibilities in nursing management. Works in collaboration with the nurse manager to hold all staff at point of care accountable for performance standards- Creates opportunities for self and staff to grow and implements a healthy, safe, desirable work place that ensure for the retention and recruitment of qualified staff now and in the future. Exemplary Practice and Outcomes- Promote staff competency in clinical care delivery- Holds self and staff to the highest professional and ethical standards, ensuring corporate compliance standards, clinical competency, etc. are met. Is an active member of one's professional community and serves as a role model for professional nursing practice and nursing leadership- Successfully works with nurse managers to employ change management strategies and instills in self and others the curiosity to explore new knowledge and ideas Professional Development- Represents the organization positively to the community, building credibility and as a member of one's professional organization.- Seeks opportunities to advance knowledge and skills through formal and informal educational offerings to enhance understanding of how health care is financed and how to manage a diverse nursing workforce Evidence Based Practice and Research- Promotes Evidence based practice, nursing research and performance improvement in nursing. Participates in activities such as value analysis as part of the decision making process in evaluating patient care products.- Effectively identifies areas of performance improvement of staff and clinical systems. Supports nurse leader projects to improve the same - includes assuring service meets or exceed licensure, regulatory and accreditation standards- Advances managerial skills to effectively use data and evidence to support decision making for clinical and operational responsibilities and demonstrates awareness of legal and ethical issues related to patient and staff data, information and confidentialityJob Titles Reporting to this Job: RNsTrust/Engagement:Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level.Holds leaders accountable for behaviors that create trust and engagement.Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar.Maintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost effective delivery of quality patient care in a manner that fosters patient and employee satisfaction.Results Oriented Leadership:Sets challenging and productive goals for team.Holds team accountable for actions while providing leadership and motivation.Provides resources and support,Uses checkpoints and data to track progress, setting up system and processes to measure results.Required Minimum Education:Bachelor's Degree Baccalaureate degree in nursing (BSN) from accredited nursing school Required andMaster's Degree in Nursing Preferred andIf bachelor degree is not in nursing, MSN must be from accredited nursing school. RequiredRequired Minimum License(s) and Certification(s):Reg Nurse (Single State) or RN - Multi-state CompactBasic Life Support or BLS - Instructor or BLS - ProvisionalAdditional Licenses and Certifications:National certification in nursing administration Upon Hire PreferredRequired Minimum Experience:Minimum 3 years of clinical experience RequiredRequired Minimum Skills:Should possess excellent verbal and written communication skills and relationship building;desires to see progressive nursing management roles and enjoys/seeks opportunities to coach and mentor others.Seeks to learn and demonstrate progressive skills in the business of managing a patient care unit or service by obtaining the commitment and productivity of nursing staff.Must be a continuous learner who seeks to better understands health care financing;strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions. Supports shared governance or shared decision making;manage the design and delivery of care that in based on evidence and focused on quality and safety.Demonstrates interest and aptitude to achieve knowledge of risk management and various accreditation/regulations/licensing requirements.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice
Retail Pharmacy Manager, FT Nights - ED
Wellstar Health Systems, MARIETTA
Overview The Retail Pharmacy Manager, FT Nights - ED is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. Schedule:Full Time Shift: Night Shift Level: 6+ years of experience Success Profile Find out what it takes to succeed as a Retail Pharmacy Manager, FT Nights - ED: Collaborative Time Efficient Organized Critical Thinker Attention to Detail Compassionate Benefits that Reflect Your Contributions Your Pay A compensation program designed for fair and equitable pay. Your Future Secure your future with plans that also include an employer match. Plans and guidance for the future. Your Wellness Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!. Your Joy Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust. Job Details Facility: Emergency Department - Kennestone HospitalHours: FT Nights - This Manager position is for KH ED Retail Pharmacy Job Summary:The Manager Pharmacy shall plan, organize, and supervise all pharmaceutical and financial activities occurring in his/her respective pharmacy, Such proceedings shall comply with the policies and procedures established by the WellStar Health System, federal, state and local laws governing the practice of pharmacy, and the rules and standards established by the regulatory agencies (JACHO, Medicare, etc.) involved in provision of health care. The Manager Pharmacy reports to the Director of Pharmacy.Core Responsibilities and Essential Functions:Training Performance Management (Development):- Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen.- Obtains necessary certifications, education credits, and training such as WellStar Organizational Learning modules as required by the Company.- Seeks professional development by monitoring ones performance, solicits for constructive feedback, and leverages direct reports, peers and WellStar executive leadership as mentors and coaches.- Collaborates with the Executive Director of WellStar Pharmacy Network and facility HR team concerning pharmacy staff hiring and carries out discipline and termination as necessary.- Partners with Executive Director of WellStar Pharmacy Network and facility HR team to establish expectations and goals while promoting teamwork. Monitors and recognizes pharmacy employee progress while fostering a shared vision. Optimizes customer experience through focused coaching and performance behaviors.- Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (e.g., using the correct processes and tools to drive efficiency in the pharmacy, leading and driving technician tasks and activities). Ensures compliance with employment laws and departmental policies procedures.- Identifies and develops high potential team members and collaborates with the Executive Director of WellStar Network to proactively managing career progression.- Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee-management relationship while creating a great place to work culture.- Performs annual review and submit for merit increased for pharmacy personnel (direct reports).- Supports WellStar initiatives by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Pharmacy Operations Business Management (Performance):- Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to a medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.- Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by the workload.- Ensures the pharmacy operates in accordance to regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change and scheduling duties.- Ensures the use of all elements of their professional judgment in conjunction with state and federal controlled substance laws when filling prescriptions. The Pharmacist has the ultimate responsibility for ensuring that all elements of state and federal laws are present in good faith when dispensing medications to patients.- Collaborates with the Executive Director of WellStar Pharmacy Network and respective facility leaders to define and develop new strategic business opportunities.- Maintains current knowledge of information technology associated with pharmacy systems such as EnterpriseRx, registers, interactive communication voice response systems, to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.- Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.- Follows-up with medical providers offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. Follows-up with medical providers for referral opportunities and support monthly rounding goals.- Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.- Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Reviews KPIs with pharmacy team, and identifies pharmacy performance trends and opportunities for improvement.- Responsible for reviewing and managing monthly department financial reports to ensure expense control and profit-margin budget goals throughout the fiscal year. If there are discrepancies found, he/she must contact the Accounting department (analyst) to notify of discrepancies and provides information to the Director of Pharmacy concerning significant variances. Customer Experience (Service):- Engages customers and patients by greeting them and assisting with products and services. Resolves customer issues promptly and answers questions to ensure a positive customer experience.- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and WellStar Health System service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).- Develops strong relationships with the most valuable customers by anticipating customer needs and proactively offering services. Leads efforts to enhance the customer experience by increasing focus on healthcare services (e.g., patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.- Participates and assists in community events as requested by the Executive Director or Vice President of Pharmacy Services.- Follows all duties as assigned by WellStar Health System.Required Minimum Education:Bachelor's Degree from an accredited School/College of Pharmacy Required and PharmD PreferredRequired Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.Reg PharmacistAdditional License(s) and Certification(s):Required Minimum Experience:Oriented and knowledgeable in the functions of a retail pharmacy Required andWorked a minimum of two (2) years in a retail pharmacy. Required andWorked in a supervisory capacity in a retail pharmacy for a minimum of one (1) year or in a clinical or community setting for a period of two (2) years Required and General knowledge of retail pharmacy financial systems (responsibility reports, budgetary process, billing programs, etc) Required andKnowledge of healthcare reimbursement and pharmacy purchasing Required and Knowledge of the various pharmacy technologies available Required andKnowledge of computerized pharmacy systems Required andKnowledge of Federal and State laws and regulatory guidelines governing pharmaceutical practice and the use of controlled substances RequiredRequired Minimum Skills:Demonstrated leadership qualities.Ability to supervise both exempt and non-exempt employees.Ability to work with other Hospital and System leaders.Ability to address Medical Staff Leaders on issues pertaining to pharmacy.Ability to communicate effectively (verbal and written).Strong customer service attitude.Moderate computer skills (Microsoft Office).Ability to think/act independently as required by situation adept at change management.Share the opportunity Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.Our Mission To enhance the health and well-being of every person we serve.Our Vision Deliver worldclass health care to every person, every time.Our Values We serve with compassion We pursue excellence We honor every voice