Accounting Administrator Salary in Dallas, TX

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.   Austin Industries has an outstanding opportunity for a Payroll Analyst at our corporate headquarters in Dallas, TX. The ideal candidate will have proven experience with support activities associated with the administration, reporting, auditing, and delivery of payroll services to operations and management. This person will research and advise staff concerning the accounting treatment of complex transactions such as payroll-related accounting, tax administration, and financial reporting. Functional Responsibilities Supporting Full-cycle Payroll Processing Engaging in External /Internal Audits Statutory and Financial Reporting Providing Analytical Support   Specific Duties and Responsibilities: Keeps requisite tax and insurance data, such as rates and wage limits up-to-date in processing system Reviews and supervises administrator’s calculation of tax liabilities Responsible for payment of resulting tax liabilities and required reporting Performs wage and payroll related tax analysis and calculations as requested by HR and management Researches and implements controls within processing system to ensure legal compliance for tax and wage payment obligations Serves as backup to Payroll Administrators, Payroll Supervisor/Manager as necessary Maintains ongoing written and verbal contact with department leads to ensure accurate cost posting Actively engages in audit activities including owner, insurance, tax, internal, and year-end audits Prepares various reports and submits third party payments for garnishments, taxes, certified payrolls, etc. Provides payroll-related accounting, tax administration, and financial reporting to internal and external customers Trains and supports staff to ensure all the required reports are prepared timely and accurately Assists with record keeping, filing, and other administrative or clerical duties Provides analytical support to fulfill various ad hoc requests Ensures effective team coverage by cross training on various roles and responsibilities   Qualifications: Associates degree in Accounting, Business or related field is required. Bachelor’s degree in Accounting, Business or related field is preferred. Certified Payroll Professional (CPP) is preferred. 4+ years’ experience in payroll, accounting or finance. Ability to work in a fast paced, deadline driven environment. Excel proficiency is required. Spanish fluency is a plus Construction Industry experience is preferred, but not required.   Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.   Austin Industries is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish.   About Austin Industries Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at www.austin-ind.com.   No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).  Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.    Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217. See job description

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.   Austin Industries has an outstanding opportunity for a Payroll Administrator at our corporate headquarters in Dallas, Texas. The ideal candidate will have proven experience with delivering full-cycle, multi-state, in-house payroll services on a weekly basis as well as the ability to provide excellent customer service to employee-owners. This position will report onsite to the office. Responsibilities Full-cycle payroll functions, including but not limited to: Compute wage and overtime in accordance with: FLSA, state labor laws, Davis-Bacon Act Inspection of pay registers and standard reports to ensure payment accuracy Establish and maintain personnel/payroll records: hire, rate change, tax status, direct deposit, etc. Process garnishments and wage levies Voluntary and involuntary terminations as per applicable federal/state labor laws Gross-up calculations Certified payroll reporting (union and government-funded projects) Calculation and submission of agency payments: taxes, garnishments, etc. Reconciliation of payroll-related general ledger accounts Provide exceptional customer service during daily interactions with corporate and field personnel Ad Hoc special projects as assigned   Requirements High School Diploma/GED or higher 2+ years of experience supporting full-cycle, in-house payroll MS Excel proficiency (Pivot Table, vLookup, etc.) Must be highly organized with an attention to detail Excellent verbal and written communication skills Ability to work in a fast-paced team environment and meet deadlines Spanish fluency and CPP preferred   Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.   Austin Industries is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish.   About Austin Industries Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at www.austin-ind.com.   No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).    Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.    Accessibility Note If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.ExperienceRequired2 year(s): + of experience supporting full-cycle, in-house payroll See job description

Job Title Assistant Property Manager Job Description Summary The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager job description, as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients. Job Description ESSENTIAL FUNCTIONS AND RESPONSIBILITIES• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence. Coordinate office supplies in absence of a property administrator• Assist in lease administration activities, including abstracting leases and keeping our database current• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts• Prepare and coordinate bid proposals and service contracts• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies• Ensure invoices are processed in accounting with appropriate back-up and according to established procedures• Coordinate tenant move ins and move outs, including furniture delivery and pick up• Oversee maintenance of work order and purchase order systems• Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants. Also responsible for ensuring tenant information within data base is current and up to date• Update and maintain office procedures in the property Operation's Procedure Manual under direction of manager• Ensure Certificates of Insurance for tenants and vendors are up to date• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval• Ensure that above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner• Assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office• Responsible for leading regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager• Participates in performance oversight of all service contractors who perform contract servicesKEY COMPETENCIES1. Customer Service Focus2. Organization skills3. Time Management skills4. Communication Proficiency (oral and written)5. Initiative6. Multi-Tasking7. Sense of UrgencyIMPORTANT EDUCATION• High school diploma/GED equivalent; Bachelor's Degree preferredIMPORTANT EXPERIENCE• At least 1 year of real estate property management or related experienceADDITIONAL ELIGIBILITY QUALIFICATIONS• Proficiency in Microsoft Office Suite• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlinesWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.AAP/EEO STATEMENTC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected] . Please refer to the job title and job location when you contact us.

LHH is partnering with a leading company in search of a skilled Payroll Tax Analyst with extensive experience in multi-state payroll taxation, including all 50 states and Canadian payroll. This role offers a hybrid work model, combining remote work with occasional in-office presence. This role is paying between $70-$85. Responsibilities:Prepare and file timely and accurate quarterly and annual payroll tax returns (941, 940, W-2, etc.).Assist in troubleshooting payroll tax-related issues and address employee inquiries promptly.Administer W2c's and tax file amendments as necessary.Stay updated on relevant federal, provincial, and foreign statutory/regulatory changes and technological advancements, implementing necessary modifications and adopting best practices.Act as the primary contact with UKG Pro for tax notices and P/I assessments.Conduct detailed record-keeping and documentation of all payroll tax activities.Generate comprehensive reports on payroll tax activity for management review.Calculate and withhold federal, state, and local payroll taxes, encompassing income, Social Security, Medicare, and unemployment taxes.Electronically deposit payroll taxes through third-party systems (UKG Pro) and reconcile bank statements for accuracy.Reconcile quarter-end and annual tax filings in a multi-state/EIN environment.Perform tax incentive analytics, quarterly calculations, and serve as the audit administrator for W2cs and tax file amendments based on SAP master data.Maintain meticulously organized files containing necessary documentation supporting all tax positions, accounting entries, assessments, and audit-related information.Familiarity with accounting and tax matters in the manufacturing and/or construction industry would be advantageous.Demonstrate a comprehensive understanding of accounting principles and possess excellent knowledge of tax legislation.Exhibit initiative in identifying problems or issues and proposing suitable resolutions, with an understanding of business operational concepts.Required Skills:Minimum of 5 years of experience in payroll tax processing or accounting.Strong understanding of federal, state, and local payroll tax regulations.Proficiency in payroll tax software, such as ADP, UKG, or Ceridian.Excellent analytical and problem-solving skills.Strong attention to detail and accuracy in all tasks.Outstanding communication and interpersonal skills.Ability to work both independently and collaboratively within a team.Experience with system upgrades/enhancements, process improvement initiatives/automation, merger and acquisition activity, and payroll integrations.

Bonds/SuretyInsurance Account ManagerSummaryThe primary focus of the Client Administrator Surety is to provide technical support to Client Executives and to clients in maintaining Business Insurance insurance policies in accordance with the objectives and procedures outlined by the Director, Client Services.Essential Duties & ResponsibilitiesProcess paperwork for new and renewal business to include:Expiration ListsApplicationsBindersRiders and Consents of SuretyIndemnity AgreementsPreparation of surety bonds (bid, performance, payment, and various Business Insurance bonds)InvoicesLetters of BondabilityPerform account and premium reconciliation.Coordinates underwriting requests with insurance company and clientAssists in obtaining bond approvals and authorizations from insurance carrierMaintain client files.Image files into electronic file keeping system.Document files with action items and their completed status.Participate in Errors & Omission auditsReviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections;Provides technical guidance to staff assisting with client needs or procedural issues;Notifies brokers of pertinent information related to client retention;Supports producer in developing new surety business for clients and prospectsEstablish and maintain positive and effective working relations with other Associates and clients.Education and/or ExperienceA bachelor's degree is preferred, or a minimum of 2 - 5 years industry experience.A good understanding of insurance terminology, the general functions of an insurance broker, and the various lines of Business Insurance insurance.Demonstrated ability to successfully perform the duties of an Insurance Associate if currently employed at MMA.Possess and maintain a valid unrestricted California Fire & Casualty Solicitors License.Willingness to pursue advanced insurance designations and continuing education.Willingness to obtain Notary Public DesignationProficiency with MS Office software (i.e., Word, Excel and Outlook).Excellent verbal and written communication skillsPossess advanced analytical, planning, organizational, and prioritization skillsProvide good customer service, including telephone and listening skillsGood ability and motivation to work independently, and also within a team environmentWe embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.Austin Industries has an outstanding opportunity for a Payroll Administrator at our corporate headquarters in Dallas, Texas. The ideal candidate will have proven experience with delivering full-cycle, multi-state, in-house payroll services on a weekly basis as well as the ability to provide excellent customer service to employee-owners. This position will report onsite to the office.ResponsibilitiesFull-cycle payroll functions, including but not limited to:Compute wage and overtime in accordance with: FLSA, state labor laws, Davis-Bacon ActInspection of pay registers and standard reports to ensure payment accuracyEstablish and maintain personnel/payroll records: hire, rate change, tax status, direct deposit, etc.Process garnishments and wage leviesVoluntary and involuntary terminations as per applicable federal/state labor lawsGross-up calculationsCertified payroll reporting (union and government-funded projects)Calculation and submission of agency payments: taxes, garnishments, etc.Reconciliation of payroll-related general ledger accountsProvide exceptional customer service during daily interactions with corporate and field personnelAd Hoc special projects as assignedRequirementsHigh School Diploma/GED or higher2+ years of experience supporting full-cycle, in-house payrollMS Excel proficiency (Pivot Table, vLookup, etc.)Must be highly organized with an attention to detailExcellent verbal and written communication skillsAbility to work in a fast-paced team environment and meet deadlinesSpanish fluency and CPP preferredBenefits & CompensationWe offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.Austin Industries is an Equal Opportunity Employer.See the "Know Your Rights" poster available in:English - https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdfSpanish - https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdfSee the "Pay Transparency Nondiscrimination Provision" poster available in:English - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfSpanish - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_formatted_Spanish2-27-18ESQA508c.pdfAbout Austin IndustriesAustin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety. To learn more about our history, culture and operations, visit us at www.austin-ind.com.No Third-Party Inquiries PleaseThis Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.Accessibility NoteIf you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

The SAP Supply Chain Project Manager is responsible for leading and managing projects related to supply chain optimization, inventory management, and process improvement. This role involves utilizing SAP to analyze supply chain data, supporting product manufacture, developing strategies to enhance efficiency and cost-effectiveness, and implementing initiatives to streamline inventory management. We are looking for a true SAP expert that is excited about sharing their knowledge and expertise with the Company. Someone who will foster a culture of continuous improvement, promoting innovation and automation in routine day to day practices.DUTIES & RESPONSIBILITIES:Administer SAP Business ByDesign to train users, support company needs, and develop expert users. .Lead, manage and analyze supply chain and inventory projects from initiation to completion, ensuring timely delivery of project objectives, inventory levels, lead times, supplier performance, etc.Identify areas for improvement and develop strategies to automate supply chain operations and inventory management as well as develop project plans, timelines, and resource requirements, ensuring alignment with project goals and organizational priorities.Collaborate with cross-functional teams, including procurement, logistics, and demand planning, to align project goals and deliverables including but not limited to IT, Supply Chain, Manufacturing, Finance, etc.Conduct process mapping and analysis to identify bottlenecks, inefficiencies, and opportunities for streamlining.Manage EDI- related projects as they relate to SAP.Implement system support for inventory control measures, including cycle counting, safety stock management, and order optimization.Ensure compliance with regulatory requirements, quality standards, and ethical practices in supply chain operations.Train and mentor team members and direct report on project management methodologies, supply chain and manufacturing concepts. Encourage automation as applicable.EDUCATION AND/OR TRAINING:Bachelor's degree in supply chain management, operations management, business administration, or a related field. Advanced degree or relevant certifications are a plus.SAP administrator and master user experience required; SAP Business ByDesign preferred.Minimum of 5-7 years of experience in supply chain management, inventory management, or a related role.Intermediate to advanced Excel user.WORK EXPERIENCE:Administer SAP Supply Chain functions within an organization to business users and maintaining and updating SAP operational needs as required.Ability to create custom SAP upload templates from Excel.Direct management experience overseeing entry to mid-level employees.Strong knowledge of supply chain best practices, effective cost-cutting methodologies, and inventory management techniques.Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven recommendations.Excellent communication and interpersonal skills, with the ability to effectively communicate and cross-train members across the company.Ability to work independently, make sound judgments, and take initiative.Strong attention to detail.Knowledge of SAP inventory management capabilities.Ability to adapt to changing priorities and work in a fast-paced environment.ADDITIONAL QUALIFICATIONS (OPTIONAL):General understanding of accounting concepts and practices.General understanding and capabilities in software development or small programs.

The Accounts Payable Admin is responsible for processing our company's invoices and payments, managing our accounts payable ledger, and administrative activities for the Corporate Accounting Group. The Accounts Payable Admin should have proven experience to include receiving, opening, and logging invoices on the ledger as well as other duties of accounts payable invoicing, data entry, and expense report handling. He/she should be analytical, results-driven, and innovative, and be proficient in problem solving.The Accounts Payable Clerk must be highly skilled at establishing effective working relationships with cross-functional teams and focus on continuous improvement and automation of financial processes. Specific Role Responsibilities: Process check requests and expense reports on a regular basis Accurately review, code, and process vendor invoices Maintain a large number of vendor accounts while staying in compliance with company policies and procedures Perform the day-to-day functions of data entry associated with accounts payable Comfortable processing high volume of invoices under tight deadlines Adhere to clear and specific direction on priorities and be able to prioritize their workload Participate in the monthly general ledger close process Job Requirements Skills & Experience Requirements: High School diploma/associate degree, preferred• 2+ years with accounts payable experience• Proficient Microsoft Office knowledge and skills• Excellent verbal and written communication abilities across all levels of an organization• Strong organizational, time management and analytical skills• Ability to work independently and as part of a group• Proven ability to handle multiple projects simultaneously and prioritize tasks• High degree of attention to detail• Familiarity with purchase order processes• Maintains positive, can-do attitude and approach to work• High comfort level, working at a fast pace• Excellent recordkeeping and documentation skills• Viewpoint Vista accounting system knowledge, a plus Ability to pass pre-employment and random screening for illegal substancesPenhall Company is an Equal Opportunity Employer. Penhall Company encourages qualified females, minorities, veterans, disabled persons to apply.

Job Description:Are you a high-performing collections analyst and underpaid? Join a team where compensation and opportunities have no limits!We are seeking an experienced Medical Claims Analyst with extensive knowledge in the Federal ERISA appeals process to join our team. This role is critical in analyzing, processing, and resolving claims in accordance with the Employee Retirement Income Security Act (ERISA) guidelines. The ideal candidate will have a strong background in ERISA claims, a keen eye for detail, and excellent problem-solving skills.We Offer:Flexible work schedule Monday-FridayFREE MealsPTOFull Benefits & 401KBonus StructureCasual work attire environmentResponsibilities:Subject matter expert in ERISA-related claims.Current claims processing background with an in-depth understanding of hospital billing form requirements (UB-04)Knowledge of medical terminology, CPT codes, modifiers, and diagnosis codesComplete understanding of the revenue cycle process to include prior authorization, billing, insurance appeals, and hospital collectionsReview and process self-funded claims in compliance with ERISA regulations.Interpret and apply ERISA guidelines to determine claim eligibility and benefits.Conduct detailed investigations into claims, including document review and communication with claimants, plan sponsors, and administrators.Utilize legal knowledge to ensure adherence to all ERISA-related provisions and regulations.Provide expert advice and guidance on ERISA claims processing to team members and leadership.Maintain accurate and up-to-date records of claims and decisions.Stay informed of changes in ERISA regulations and industry best practices.Communicate effectively with Plan Administrators.Utilize a variety of EHR systems.Strong organizational skills and the ability to manage multiple cases efficiently.Excellent problem-solving abilities and a proactive approach to resolving issues.Ability to work independently and as part of a collaborative teamQualifications:Minimum of 2 years of experience in ERISA claims analysis or a related role.In-depth knowledge of ERISA regulations and their application in claims processing.Excellent analytical and decision-making skills.Strong communication skills, both written and verbal.Please note: Only applicants with vast knowledge of hospitals claims denials need apply.ERISA Recovery believes in a work-life balance and offers a competitive compensation package including a flexible work schedule, 401k, bonus plan and medical and dental benefits.ERISA Recovery is an Equal Opportunity Employer

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.Title: Customer Service ExpertLocation: Dallas, TX (3 days a week in office)This role is responsible for the oversight of our Order to Cash (O2C) processes for our Prescription business. Partner with 3PL Distribution to maximize customer service levels and optimize cost to serve. This role is responsible to provide high quality of service to our Specialty Pharmacies and Specialty Distributors, while adopting Galderma best in class processes, and Customer excellence. Success in this role will rely heavily on the ability to establish, develop, and maintain successful business relationships with our Internal Galderma stakeholders & and vendor to positively contribute to customer strategy and drive best in class supply chain performance.Key Responsibilities:Customer Management:• When relevant is responsible to provide high quality of service to key customers (Specialty Pharmacies & Distributors), while ensuring their ordering standards follow contractual agreements.• Accesses and maintains information regarding service and customer satisfaction levels; takes corrective actions to resolve issues impacting order and credit flow• Leverage analytics/metrics to support decision-making process and enable root cause counter measures to improve customer experience.• Coordinate with 3PL vendor & Galderma Stakeholders to ensure the right creation and maintenance of Customer data is performed Lead continuous improvement on processes & tools, projects and change management, as well as driving - closely with IT - system/tools improvements from quotes, order entryand management to post order and claims management.Order & Fulfilment:• Oversight and point of escalation with Galderma 3PL vendor on prescribed order to cash process including customer allocations, , pricing errors, order blocks, and returns.• Coordinate with the customer and liaise with internal teams where an order must be changed or cancelled• Responsible for monthly review of KPI and SLA performance of O2C processes, corrective action plan, and business escalation where applicableDispute & Deduction Management• Monitor vendor performance and KPI metrics monthly and risk mitigation plans• Assist Dispute Management team with 3PL vendor if needed to process claims and deductions• Notify customer for rejected rebate requests, trade spends, deductions/chargebacks or claimsSystems Management:• Maintains all customer information including customer specific processes and price lists; responsible for ensuring all aspects of the customer setup, including Oracle customer maintenance• When relevant: understand and correct interface issues. Embedded Interface Management (eg. EDI, ERP, or LSP system)• Other duties as assignedSkills and Qualifications:• High school diploma or GED is required.• Bachelor's degree from a four-year college or university preferred• Five (5) or more years related operational experience in customer relations working for or with a customer in a collaborative environment• Full understanding of customer order to cash processes• Skillful in claims, returns and order management with good judgment and decision-making skills.• Proven ability to implement process improvements• Proficient with MS Office including Word, Excel, and Outlook.• Proficient with Business Intelligence reporting tools• Knowledge of general accounting practices and principles• Excellent written and verbal communication skills• Strong analytical and organization skills• Ability to function in a team-oriented environment• Proficiency in system support to enable good decisions and responsiveness to customers• Knowledge of laws and regulation regarding pharmacy and prescription distributionWhat we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.The next step is a virtual conversation with the hiring managerThe final step is a panel conversation with the extended teamAt Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.Employer's Rights:This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.