Customer Experience Manager Salary in Allentown, PA

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll DoSupport strategies and processes to drive store sales and deliver results through a customer centric mindset.Recruit, hire and develop highly productive Brand Associate and Expert teams.Own assigned area of responsibility.Implement action plans to maximize efficiencies and productivity.Perform Service Leader duties.Ensure consistent execution of standard operating procedures.Represent the brand and understand the competition and retail landscape.Promote community involvement.Leverage omni-channel to deliver a frictionless customer experience.Ensure all compliance standards are met.Who You AreA current or former retail employee with 1-3 years of retail management experience.A high school graduate or equivalent.A good communicator with the ability to effectively interact with customers and your team to meet goals.Passionate about retail and thrive in a fastpaced environment.Driven by metrics to deliver results to meet business goals.Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.Able to utilize retail technology. * Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.Ability to travel as required.Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Work Location: Allentown, PennsylvaniaShift: Department: LS-SC-DNN2A AllentownRecruiter: Leah S WestleyThis information is for internals only. Please do not share outside of the organization.Your RoleAs our Distribution Operations Manager, you will be responsible for managing all aspects of the distribution process in our Allentown PA Distribution Center, ensuring timely and accurate delivery of goods to customers or other locations. You will oversee a team of staff involved in inventory management, warehousing, transportation, and logistics to ensure smooth operations and maximum efficiency.Key Responsibilities:Safety: Promote a culture of safety awareness and compliance with OSHA regulations and company safety policies.Strategic Planning: Develop and implement strategic plans to optimize distribution operations, including inventory management, warehouse layout, transportation routes, and delivery schedules.Team Management: Lead and manage a team of distribution staff, including supervisors, warehouse team members, and logistics coordinators. Provide coaching, training, and performance evaluations to ensure high productivity and morale.Inventory Control: Implement inventory control procedures to accurately track stock levels, minimize shrinkage, and prevent overstocking or stockouts. Coordinate with supply chain planning and procurement teams to ensure adequate stock levels.Warehouse Management: Oversee warehouse operations, including receiving, storage, and order fulfillment. Ensure compliance with safety regulations, maintain a clean and organized warehouse environment, and optimize layout and workflow to maximize efficiency.Transportation Management: Coordinate transportation activities, including route planning, carrier selection, and freight requirements. Monitor transportation costs and performance metrics to identify opportunities for cost savings and service improvements.Quality Assurance: Implement quality control procedures to ensure accuracy and integrity of outbound shipments. Conduct regular audits and inspections to identify and resolve any issues or discrepancies.Customer Service: Collaborate with customer service and sales teams to meet customer delivery requirements and address any delivery-related issues or concerns. Strive to exceed customer expectations through timely and reliable service.Continuous Improvement: Identify opportunities for process improvement and cost reduction within the distribution network. Implement best practices, technology solutions, and performance metrics to drive continuous improvement in efficiency and effectiveness.Minimum Qualifications:Bachelor's degree in business, logistics, supply chain management, or a related field (Master's degree preferred).Proven experience in distribution operations management, preferably in a fast-paced environment.Strong leadership and team management skills, with the ability to motivate and inspire a diverse workforce.Excellent analytical and problem-solving abilities, with a focus on data-driven decision-making.Proficiency in warehouse management systems (WMS), transportation management systems (TMS), and other relevant software tools.Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.Knowledge of regulatory requirements and best practices in safety, quality, and compliance within the distribution industry.The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Project PlanningTeam LeadershipBudget ManagementCompliance and SafetyVendor and Subcontractor ManagementPermitting and DocumentationProblem SolvingQuality ControlMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.Bachelor's degree in Construction Management, Engineering, or a related field (preferred).5+ years of experience in commercial construction project management.Proven track record of managing commercial projects such as retail, office buildings, or industrial projects, preferably with budgets ranging from $1 million to $10 million.Strong knowledge of local building codes and regulations in Pennsylvania.Proficiency in construction management software (e.g., Procore, Buildertrend).Excellent communication, leadership, and organizational skills.Ability to manage multiple projects simultaneously

RESTORING MORE THAN PROPERTYFlooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We're Restoring More Than Property.With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality service that's unmatched in the industry.The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.BELFOR also offers a wide range of benefit options including, but not limited to, 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.BELFOR Project Managers have either a restoration or construction focus. Internally, newly designated Senior Superintendents have their time in grade as a Superintendent and have evolved their capability and capacity to be qualified to manage larger projects and more complex projects. External candidates may qualify for the Senior Superintendent with relevant experience and training.ResponsibilitiesAttend Certified Restorer (CR) and Health Care Contractor (HCC) trainingConstruction track -- must understand scope, schedule work, communicate professionally, ensure project safety, and maintain quality controlEstablish their core project management capabilities while at this level. Critical skills include time management, budgeting, scheduling, site supervision, customer contact, communication, quality control, safety, documentation, and change ordersMust continually advance their knowledge of current and past construction practicesReview daily requirements of the projects, document progress and notify managers of progress and challengesProvide appropriate field documentation, photo logs, graphs and sketches for various TPA projectsMust be able to perform all skills related to prior Advanced Fire Damage Specialist, Advanced Water Damage Specialist, Advanced Carpenter roles.Become proficient qualifying vendors and subcontractors including guiding them through vendor qualification processMust be capable managing fixed bid projects and rate and material projectsDemonstrate a thorough understanding for BELFOR invoicing for various project types and are capable of providing necessary documentationPerform Daily vehicle safety and maintenance inspections and maintain in clean serviceable conditionMust maintain attention to detailWill be required to meet BELFOR Standards in safeguarding other people's propertyMust have a comprehensive understanding of customer service, principles and practicesWork under time constraints to meet specific timelinesWill be required to work nights and weekends as requested and travel periodicallyReport time worked and equipment and consumables used timely and accuratelyAttend BELFOR sponsored operations and safety training courses as required

Who we areWe are the 44th Lexus dealership to open in the United States and as the story goes, it all began in a trailer on an empty lot in Emmaus, PA. In 2007, we were fortunate enough to move to our present location in Allentown, PA which features a gleaming car tower, koi pond and a completely transparent environment.Lexus of Lehigh Valley is the first ever Lexus Plus certified dealer. We created a dealership experience crafted entirely around what you'd want as a customer. Where there's just one fair, transparent price on everything. And instead of being handed off to multiple people, there's one point of contact to assist the customer from start to finish, on their terms and timeline.Our teamWe believe in teamwork, collaboration, transparency and plain old doing the right thing. Our team is comprised of people who have a passion for creating a great customer experience and enjoy having fun at work. We are lean team that relies on one another for help to ensure the work gets done and our customers always leave happy.The Customer Experience Manager at Lexus of Lehigh Valley works in partnership with the Technology Specialist to assist the customer with the car buying process. The CEM is the primary point of contact for the customer throughout their buying journey and plays a vital role in ensuring all customers have an enjoyable and easy car buying experience.A typical day might include the followingEngage with the customer via phone, email, text or in-person to determine where the customer is in their buying journey and what additional information they need to complete the purchaseExplain the Lexus of Lehigh Valley differentials - one price upfront, one point of contact, simple/easy/fast buying processComplete product demonstrations at the dealership or the customer's home or office when requestedWork with inventory and acquisition team to uncover the market value on the customer's trade appraisalDetermine and explain purchase terms to the customer- price of vehicle, payments, length of loanEnsure the customer purchase is protected by explaining the protection plans that are offeredWork with technology specialists to ensure a smooth delivery of the vehicle to the customer upon purchaseStay in contact with the customers you've met to ensure their questions were answered and they had a great experienceWho you areYou like interacting with people and enjoy explaining details in a non-threatening wayYou enjoy problem solving under pressure and have shown an ability to remain calm, courteous, and professional during times of high stressYou value being in a sales role with a strong emphasis on the customer experienceCars, people, and competition gets you excitedMust be able to work SaturdaysJob Type: Full-timePay: $70,000.00 - $150,000.00 per yearBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceWork Location: In person

Linde Gas & Equipment Inc. is seeking a Territory Manager - Inside Sales to join our team located in Allentown, PA. The Inside Sales Territory Manager (TM) supports the sales teams by performing analysis, calling on accounts, research and reporting. Responsibilities (1st Shift) • Researches, analyzes, disseminates and maintains market intelligence information from a variety of third-party data sources on prospect accounts • Uses market research information to enhance sales success with potential clients • Qualifies prospective leads prior to account assignment • Prepare analysis, agendas, content, materials, and follow up documentation as appropriate to assist sales teams in exploring client needs during the sales process • Processes quotes on behalf of the sales team • Maintains and analyzes all won/lost information • Provide support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems • Facilitates no charge orders, processes credit memos, acts as a facilitator for return and repair issues, research trade-in allowance and eligibility for warranties, provides information regarding order status and stock availability, orders product literature and/or provides customers with product/sales information as requested by sales team • Works under general supervision, applies diversified procedures and standards • Completes non-routine assignments that required a longer timeframe • Other duties as assigned High School Diploma or GED required / 4-year technical degree preferred • 2 years of industry experience preferred • Prior Sales experience is preferred • Strong verbal and written communication skills • Proficient computer skills, including Microsoft Office and Lotus Notes • Demonstrated ability to work independently, be self-motivated, and work under pressure Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www.lindeus.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

**This is not a job at ForceBrands**Title: Quality Assurance ManagerPosition Location: Hybrid, max 3hr driving radius of Allentown, PA Position DescriptionThe Food Quality Assurance Manager supports efforts to safeguard brand integrity by maintaining and implementing diligent controls over established safety and quality programs. A signi?cant portion of this role will involve direct oversight of and collaboration with contract manufacturers in an on-site capacity. This Quality Professional will emulate an attitude of continuous improvement and have a high level of both verbal and written communication to ensure that policies, procedures, and instructions are in place, understood, and upon to meet the best industry standards. Research and use company resources to understand and advise on regulatory rules and laws pertaining to the industry and products.Position ResponsibilitiesOversight and ownership of quality elements at co-manufacturing sites encompassing all facets of the manufacturing process.First line of defense and main co-man contact for quality-related issues. This entails travel to testing facilities domestically or internationally.Set and enforce benchmarks concerning product non-conformances, including pass/fail criteria.Communicate with management and production employees at co-manufacturing to ensure adherence to SkinnyDipped speci?cations and procedures; contribute to resolving unexpected issues.Consolidate and analyze production records as needed to con?rm compliance with client speci?cations and manufacturing procedures.Establish and report co-manufacturer quality KPIs internally to corporate and externally to the co-manufacturer during routine quality meetings.Develop and maintain a product non-conformance report. Trend and report to information gathered to aid in continuous improvement activities.Collaborate with the Supply Chain to manage the disposition and handling of non-conforming materials.Ongoing improvement and maintenance of company Quality Systems Manual inclusive of policies and programs protecting our products, brand and future business opportunities.Oversee the Supplier Approval Program for ingredient and material suppliers. Collaborate internally and externally to obtain required documentation in sup the program; maintain records of supplier approval.Maintain quality documentation, including customer-facing information required by the Sales Team. Support Sales Team as necessary via customer portal inputs.Manage all third-party certi?cation programs such as Fair Trade, nonGMO, KosherUpdate and maintain all company packaging speci?cations for co-manufacturingCreate and maintain internal retain program and ensure easy access to retain product should quality references be needed.Conduct regular sensory evaluations for existing products with founders/sensory panel, including ongoing shelf-life tastings to ensure strict sensory attributes of products are maintained.Lead shelf-life testing for new products in innovation & renovation.Support Marketing with customer complaint handling, including follow up an investigation to promptly determine root cause and report ?ndings as neededUnderstand lot code access systems (including external systems) to trace prod follow written process to place product on hold.Participate in meetings required to maintain adherence to stated procedures policies dealing with food safety and quality.Stay abreast of new or changed regulations and litigation trends that could or impact our current or innovation product line(s).Participate in product launch meetings to ensure quality requirements of new products are upheld, and facilitate a smooth transition to ?nshed good status.Partner with Supply Chain to proactively monitor quality involvement in day-to-day operationsStay informed of production schedules at all co-mansEducation and ExperienceBA/BS required, MS a plusFood Science or related science degreeExperience working in high-growth and established CPG environments Ability to work independently with accountability of timeHACCP certi?edPCQI certi?ed a plusBRC/SQF Practitioner or equivalent a plusStrong sensory evaluation skills and a passion for foodStrong PC skills including MS Of?ceExperience working cross functionallyStrong analytical skills and ability to understand manufacturing data

Job Title: Quality Manager Reports to: Plant Manager FLSA Status: ExemptScope of ResponsibilitiesAchieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing internal action plans; implementing production, productivity, quality and customer service standards; identifying and resolving problems; completing audits (internal/external) determining system improvements; implementing change.Develops quality assurance plans by conducting hazard analysis, identifying critical control points and preventative measures, establishing critical limits, monitoring procedures, CAPAs and verification procedures, monitoring inventories.Validates quality process by establishing product specifications and quality attributes; reviewing production measurements; documenting evidence; determining operational and performance qualifications.Responsible for company actions necessary to support product Safety including:TrainingEnforcementResource PlanningEstablish statistic process controls for applicable processes.Manage customer complaints (CARs) through the complaints library. Oversight of the plant investigation of root cause, short term and long term corrective actions along with complaint follow-up. Validation that the appropriate plant personnel are providing the proper investigation and resolution. Manage and report on CAR database through tracking and trending of complaints. Manage and report on daily non-conformances found during production over all shifts. Record, analyze and reference daily non-conformances as needed for track/trends/customer complaints/maintenance/item issues.Project Management: Oversee quality based plant projects (i.e. decreasing customer complaints for top 5 categories).Additional Responsibilities:Conduct Internal Audits: Initiate and track root cause/corrective action performance. Assist plant in designing continuous improvement steps for production and quality.Document Control Management: For all corporate and local standard operating procedures (SOPs) and/or work instructions. Create, read, write, update, and annually review all Alpha documents as needed.Weekly reporting of the state of plant quality through various tracking/trending/monitoring reports.Manager MRB (Material Review Board) and Quarantine. Oversee documentation of rework, rework/quarantine closure and report losses to customer service/management as needed.Manage PDS (Pre-Delivery Shipment) sampling for required customers. Weekly update Quality with upcoming PDS lots and review for shipment.Review all Quality/Production batch files for GDP, GMP, etc. Organize and index all batch files into electronic database for plant access. Save and archive all paper records as needed.Manage plant HACCP program and CCP's list.Assist with Validation New Equipment Qualification Protocols (NEQP).Have knowledge of FDA requirements (21 CFR) for food/drug safety.Updates job knowledge by studying trends in and developments in quality management, participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.Head the Food Safety program directive. Train all applicable employees on the Food Safety Requirements as described in the GFSI/FSSC 22000 compliance requirements for the company.Production Supervisor Skills and QualificationsMinimum RequirementsMust have direct management experience. Professional development of Quality personnel is required.Ability to work with all levels of employees within the organization.Outstanding character and personal values that are aligned with the company's culture.Required Experience & EducationBachelor's degree in engineering (QE, EE, ME, etc.) from accredited college or university.Minimum five years experience in Quality Engineering/Quality Manager roles.Must have SQF (Food Safety Quality) experience in a manufacturing setting.Preferred Experience & EducationQuality Certification (SQF, CQE, CQA, ASO, etc.) preferred.Industry specific experience preferred.Experience with Quality Certification implementation and requirements preferred.Experience with utilizing statistics and establishing statistic process controls for Manufacturing.Coverage in absenceProduction Manager

Work ScheduleFirst Shift (Days)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.Location/Division Specific InformationCTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time - a concept that we internally embrace as "There is a Patient Waiting." Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. Our more than 3000 employees in over 15 countries work hard every day knowing that what they do matters.This position is site based at our Allentown, PA location.Discover Impactful Work:This position will work with both the client and internal teams to coordinate packaging activities for a variety of different clients. This role will follow standard processes that will ensure on time delivery of the packaged product. This person will work with clients and internal groups to continually improve the various processes to improve on time delivery and right first-time output.A day in the Life:Manage the delivery of all technical and service aspects of projects and studies for clients.Determine the preliminary design of the study and evaluate and understand the study.Serve as the internal link within the company, maintaining continuous communication with all departments and direct one-on-one contact with external customers.Initiate the involvement of appropriate departments, ensuring consistent high-quality work delivered to customers.Lead and represent the business at project meetings, kick-off meetings, and customer teleconferences.Interact with Quality Assurance/Regulatory personnel to drive Problem Reports to closure.Ensure customer needs are properly translated into quotations and budgets.Provide accurate and timely financial forecasting and reporting.Participate in cross-functional business process improvement activities.Work closely with the account manager to ensure overall customer satisfaction.Apply Good Manufacturing Principles in all areas of responsibility.Demonstrate and promote the company's vision.Keys to Success:EducationBachelor's degree required.Associate degree and experience accepted in lieu of a bachelor's degree.Experience3 years of successful experience in project management preferred.Experience with Clinical Trials preferred.Knowledge, Skills, AbilitiesProficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook) preferred.Proficiency in appropriate project planning tools (e.g. Microsoft Project) preferred.Strong interpersonal and communication skills to include strong relationship building.Excellent communication, organizational skills and project co-ordination skills.Ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.Knowledge of all internal systems associated with projects (i.e. Salesforce, GPMS, TrackWise) preferred.Excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet deadlines.Physical Requirements / Work Environment The position is administrative, is positioned in an office environment and requires standing, bending, reaching, walking, and talking as well as exerting up to 20lbs of force occasionally.BenefitsWe offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Central Admixture Pharmacy Services, Inc.CAPS QC ManagerUS-PA-AllentownJob ID: 2024-24681Type: Regular Full-Time# of Openings: 1Category: QualityCAPS Lehigh ValleyOverviewAbout B. Braun B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS. Globally, the B. Braun Group of Companies employs more than 61,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.BBraunUSA.com. ResponsibilitiesPosition Summary: Responsibilities: Essential Duties • Manages the quality control activities of an organization. • Assists with overseeing tasks associated with inspecting and testing products. • Ensures that products or services meet quality standards and develops corrective action when needed. • Develops, implements and assesses processes and policies designed to test products and services. • Monitors and evaluates current testing processes, making recommendations for improvements when necessary. • Enforces regulatory compliance. • Conducts visual and physical inspections of company products and materials. • Monitors the performance of the quality control staff, ensuring that the quality control department meets organizational objectives. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons." Expertise: Knowledge & Skills Requires advanced knowledge of professional field and industry. Influences the development of and drives the application of principles, theories, concepts. Determines best course of action.Manages entry to intermediate level employees of a department or a function with 1 or 2 sections. Ensures budgets, schedules, and performance requirements are met.Judgement is required in resolving complex problems based on experience.Contacts are primarily with department supervisors, leads, subordinates, and peers. Frequent contact with external contractors/vendors.#ID#LI#MSLTarget Based Range$ 95,615 - $ 119,511QualificationsExpertise: Qualifications -Education/Experience/Training/Etc Required:Bachelor's degree required.06-08 years related experience required.Regular and predictable attendanceOccasional business travel required, cGMP experience/training required, Aseptic processing training/experience desired. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Additional Information Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands:While performing the duties of this job, the employee is expected to:Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Lifting, Carrying, Pushing, Pulling and Reaching:Occasionally:N/AFrequently:Stand, SitConstantly:N/AActivities:Occasionally:Finger feeling, Push/pull, Reaching upward and downward, Sitting , N/AFrequently:Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Standing, Talking - ordinary, loud/quick, WalkingConstantly:N/AEnvironmental Conditions:Occasionally:N/AFrequently:N/AConstantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Noise Intensity:ModerateOccasionally:Production/manufacturing environmentFrequently:Lab environmentConstantly:Office environment What We OfferB. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its Sharing Expertise initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.NoticesEqual Opportunity Employer Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.PI249869777