Manager Salary in Allentown, PA

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Philadelphia/Allentown, PA.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.ESSENTIAL JOB FUNCTIONS:Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.Develops capital plans for customers to address their short- and long-term building needs. Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.Performs other duties as may be assigned.EDUCATION & EXPERIENCE:Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferredAbility to read and interpret architectural and/or blueprint/drawings preferredExperience selling Service/Repair, Construction, and Modernization in elevator strongly preferredEDUCATION & EXPERIENCE:Bachelor's degree and 1-2 years of sales experience or training required; for candidates with 3 plus years of elevator sales experience bachelor's degree is preferredAbility to read and interpret architectural and/or blueprint/drawings preferredExperience selling Service/Repair, Construction, and Modernization in elevator strongly preferredThe first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Philadelphia/Allentown, PA.Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.ESSENTIAL JOB FUNCTIONS:Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.Develops capital plans for customers to address their short- and long-term building needs. Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.Performs other duties as may be assigned.

Knowledge Management ManagerReq number:R2219Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Knowledge Management Manager, you will act as subject matter expert in knowledge management transfer, training, and software tools.Job DescriptionWe are looking for a Knowledge Management Manager. This position will be full-time and remote.What You'll DoWork remotely as a member of the Knowledge Management Specialist (KMS) team within CAI's Service Desk Practice of over 250 team members, serving many CAI clients (the primary office is in Newark, DE)Manage the KMS team and evaluate performanceRecruit, train, and support Knowledge Management SpecialistsExecute best practicesAct as a subject matter expert on the use of organizational knowledge management software and tools; understand the value of strong knowledge management Consult with new CAI client SMEs to transfer knowledge and share Service Desk best practices during the very important transition phase of a new client startup on the Service Desk, approximately two months in durationDocument and/or update existing client knowledge to ensure our CAI Service Desk Analysts have easy-to-follow knowledge articles to enable Level One resolution or appropriate troubleshooting and Level Two ticket assignment when necessary Plan and lead client knowledge transfer meetingsAssist client to define priorities regarding which Knowledge Articles will be ready for the CAI Service Desk team at the start of CAI's support and which topics have lower priority and can be addressed after go-live Develop and provide the initial Service Desk Analyst training based on information learned during the Knowledge Transfer with a new CAI client. Training will be a mix of web-based training and small group virtual team training and Q&AUse the client ITSM tool or CAI's ServiceNow tool to centrally house Knowledge Articles (KAs), using the standard format for each articleUse Knowledge Management best practices guidelines in the development and revision of Knowledge ArticlesQuality review monthly metrics reports and other CAI written documentation for grammar, punctuation, and overall contentAssist various CAI Service Desk teams to build upon and maintain their Knowledge BasesWhat You'll NeedRequired:Bachelor's degree in English, communication, business administration, or technical writing. Alternately, an additional two years of related experienceITIL Foundations principles1+ years' experience in a Team Lead and/or Managerial role1-3 years' experience with technical writing or Knowledge Management Minimum one year of work experience in a Service Desk or similar technical support environmentStrong MS Word skillsFluency in technical and common office software as well as some customized applicationsStrong conceptual thinking skills and ability to drill down from the overall workflow to step by step proceduresStrong communication skills (listening, verbal, and written)Ability to write procedures that others can easily followAbility to work confidently and professionally with peers, managers, and customersAbility to prioritize, execute tasks, and multitask; at times to meet deadlinesPreferred:Knowledge Centered Service (KCS) certificationPhysical Demands:Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards.Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

As a Program Manager, you will be responsible for planning, executing, and overseeing a portfolio of projects or initiatives to ensure they are completed on time, within budget, and meet quality standards. You will collaborate with cross-functional teams, manage resources, and communicate progress to stakeholders. The ideal candidate will have excellent leadership, organizational, and communication skills, with a proven track record of successfully delivering complex projects.Key Responsibilities:Develop and maintain program plans, including scope, objectives, timelines, and resource requirements.Define program strategies and goals in alignment with organizational objectives.Identify risks and develop mitigation plans to ensure successful program delivery.Lead and coordinate multiple projects within the program, ensuring alignment with overall program objectives.Monitor project progress, track milestones, and manage changes in project scope, schedule, and costs.Allocate resources effectively and resolve resource conflicts.Establish and maintain relationships with stakeholders, including executives, project sponsors, team members, and external partners.Communicate program status, risks, and issues to stakeholders in a timely and transparent manner.Solicit feedback and manage expectations to ensure stakeholder satisfaction.Provide leadership and direction to project teams, fostering a collaborative and high-performing work environment.Motivate team members, resolve conflicts, and address performance issues as needed.Mentor and coach team members to enhance their skills and capabilities.Define and implement quality standards and best practices for project delivery.Conduct regular reviews and audits to ensure compliance with quality requirements.Drive continuous improvement initiatives to enhance program efficiency and effectiveness.Travel 5-8%Location: onsite Allentown, PA Who you are:Minimum Qualifications:Bachelor's degree in business administration, Project Management, Engineering, or similar discipline 3+ years of experience as a Program Manager or Project Manager, managing complex projects and programs from initiation to closure.2+ years of working experience using project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA).Preferred Qualifications:Master's degreePMP, PgMP, or other similar certifications Excellent leadership, communication, and interpersonal skills.Influence and negotiate with stakeholders at all levels of the organization.Flexibility to work in a fast-paced and dynamic environment.Strong problem-solving skills and attention to detail.RSREMD

Founded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruGreen is the partner with the local, tailored solutions and science-driven expertise needed to help each outdoor living space look and feel its very best. For 50 years, TruGreen has stayed committed to making its customers' outdoor living space a place they can be proud of.We are dedicated to hiring diverse talent and seeking applicants of all backgrounds, perspectives, cultures, and experiences to ensure we create the best workplace and team. Service Manager Overview (YEAR ROUND POSITION) Delivers operational success by viewing the customer problem through the lens of an operator, balancing customer improvement opportunities with cost and customer capabilities, to design practical, relevant, implementable solutions that can be sustained long-term. This role will also target the management and development of others by recognizing and supporting team members' current skill set, while fostering their potential, through timely and appropriate feedback and development, to increase individual and team contribution and impact. Maintains profit and loss accountability for between $6.5M and $9.5M.Responsibilities1. Demonstrates ability to manage a single site P&L and model out the financial impact of decisions made at the branch.2. Ensures that Service Managers, Specialists, and branch employees are completing required certifications3. Participates in and encourages team members to participate in training and development activities as scheduled; provides individualized on-the-job coaching to team members.4. Oversees branch office functions including phone service standards, clerical services, and collections.5. Develops plans for the efficient use of materials, equipment, and employees. Also responsible for the maintenance of the branch and warehouse cleanliness.6.Reviews production costs and product quality, and modifies production and inventory control programs to maintain and enhance profitable operations.7. Ensures branch-level processes enable positive customer relationships, and that employees engaging with customers are doing so in an appropriate way from a communication and content standpoint8.Sets customer context for the team and assists the team in preparing required materials and presentations for interactions with the customer team.9. Evaluates the quality of service provided to customers and develop procedures to minimize customer complaints.10. Prepares regional and corporate reports.11. Ensures recruiting, interviewing, and staffing of personnel are conducted to efficiently staff the service, sales, and administrative function.Competencies ??Customer Focus/Sales GrowthResults Orientation/Sense of UrgencyChange MasteryIntegrity/ValuesProblem Solving and Decision MakingEducation and Experience Requirements• Bachelor's degree (BS/BA/BBA) or 6 years of related experience or equivalent combination of education and experience required. MS/MA/MBA preferred.• Minimum of 6 years related experience required.• Minimum of three 3 year management experience required.• Demonstrated knowledge of the organization, products, and/or services required.• ?Valid, permanent driver's license from state of residence and a clean driving record per company standards are required. Current liability auto insurance required. Must be able to obtain and maintain a valid DOT medical card. Must be 21 years of age by date of hire.• Certificates, licenses, and registrations as required by federal and state law.Knowledge, Skills, and Abilities• Knowledge of general business operations, principles, concepts, and best practices• Knowledge of managerial accounting and general financial concepts, including budgeting and managing profit & loss• Leadership and management skills, including staffing, delegation, coaching, and performance management• Assertiveness, sales, and influencing skills• Project and process management skills• Organizational and time management• Written and verbal communication skills, including public speaking and presentations• Knowledge and skill to summarize and interpret data and draw conclusions• Attention to detail and analytical skills• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals• Ability to operate a motor vehicle on company business• Ability to travel overnight on company business as needed

Your new companyHays Facilities Management are partnered with an industry leader in supplies and shipping to hire a Regional Facilities Manager for their Allentown, PA locationYour new roleThe job duties for the Regional Facilities Manager will include the following:- Oversight and management of all Facility, Maintenance activities (MEP), and staffing- Management of Opex and Capex budgets and projects- Development of SOP's around preventive maintenance, site audits and working with 3rd party vendors- Work onsite and be able to travel as needed What you'll need to succeedThe ideal candidate will possess the following:- Must have! Experience working in large-scale operations (Large Warehouses, Distribution Centers, over 1 million sq. ft.)- CMMS and BMS familiarity is required- Large budget experience, (in excess of $4MM)- Must have a 4-Year College degree, with preference for a Master's (No exceptions)- Must pass pre-employment assessments/test and pass background and drug test (Hair analysis)- **Relocation is available to the Allentown area for the right candidate**What you'll get in returnBase range between $150-165K, (may flex a bit), plus generous profit-sharing bonusWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

About The CompanyOur client is the UK's number one kitchen retailer and manufacturer, have rapidly expanded into the USA. They are famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and offices in 2024. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!About The RoleDue to the exciting growth of the company and the need to expand on our current Installations Team, we are now looking to recruit a Field Installation Manager (Project Manager) for PA to join us. This role will be based out of the Wilkes Barre, PA or Allentown, PA showroom. Travel to both locations will be required. Company car will be provided. This role offers a salary of $55,000 plus a company car.Main Responsibilities:Ensuring customers experience the highest standards of quality of their installation, whilst receiving world class levels of customer serviceEnsure customer installation fit-times on installation are maintained, working with and supporting the central Installation Co-ordinator team to achieve thisResolve customer issues which may be experienced during a fit both pro-actively & re-actively in a timely mannerVisit active customer fits regularly to assess the quality of work the installers are providingManage the customer journey in partnership with an Installation CoordinatorManage cost control for the installation area, ensuring the area is working with a cost-efficient approach whilst maintaining the world class level of customer experienceSupport manufacturing and distribution teams with feedback on issues and resolutions on product and deliverySupport Directors office, Customer Care and the Managing Director with local customer issue resolution, carrying out technical assessment visits where requiredEnsure installations are completed on time and to the highest standards for our customersManage Installation teams to deliver highest standardPro-actively resolve installation issues in a timely and effective mannerAbout You2-5+ years' experience of field-based installation or project management experience Desire to be customer facing with a "can always do" and positive attitudeEffective communicator with strong negotiation skillsAbility to work calmly under pressure, and able to prioritize their workloadExperience of kitchen installation managementStrong technical knowledge is high desirableWhat We Offer:A fantastic team environment with great facilitiesExcellent in-role training and developmentFantastic career advancement opportunitiesHigh-quality IT equipment and softwareGenerous paid vacation allowance401(k) plan with 3% matchingHealth, vision and dental coverageA FREE individual health plan, FREE life insurance and FREE long term disabilityGenerous employee discountCompany car

The individual in this position manages all aspects of the after-sales and field service support functions. Responsible for providing customer support for spare parts, repairs, field service, and product assistance regarding installation, maintenance, troubleshooting and diagnostics. Deals with customers and departments in the company. Personnel in this position follow general guidelines and are expected to establish and administer procedures necessary to perform the tasks required to achieve Company goals of improved product quality, market position, and customer satisfaction.RESPONSIBILITIES:• Maintain and manage the system(s) and personnel necessary to quote and fill customer spare parts and service orders.• Effect repairs on compressors. Determine if repairs are warranty or customer responsibility.• Billable repairs quoted at specified gross margins.• Establish schedules and standards for repair and service.• Maintain required spare part inventory by issuing timely requisitions.QUALIFICATIONS: This position requires a degree in engineering or business administration with product knowledge gained through at least 5 years of experience. The absence of a degree will require a minimum of 10 years’ experience and a demonstrated capability.

Prepare timely and complete financial statements monthly and all financial reports needed.Provide detailed Inventory Analysis & ForecastingMonitors and maintains internal financial controls and accounting policies to ensure accuracy and efficiencyAssesses the effectiveness of accounting and reporting systems and procedures and makes recommendations to improve those systems as neededWork effectively with Plant Managers and Supply Chain Managers on forecasts and analysesPrepares reports required by regulatory agenciesMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.3+ years Accounting ExperienceTeam OrientedCost Accounting/Inventory Experience PreferredExperience with Commercial Finance preferredStrong analytic skills and a desire to be involved in the daily details

About the jobAs a Commercial Account Manager, you'll be based in our Allentown office, working alongside a team that values teamwork and collaboration. We believe in creating a positive and inviting environment where our employees can thrive.The ideal candidate will be responsible for maintaining and expanding relationships with our commercial insurance clients. They will serve as a key point of contact for clients, ensuring their insurance needs are met with excellence.Person should be from the EST time zone.This role requires a strong understanding of commercial insurance products, excellent communication skills, and the ability to provide exceptional customer service.ResponsibilitiesClient Relationship Management:Serve as the primary point of contact for commercial insurance clients.Build and maintain strong, long-lasting client relationships through regular communication and exceptional service.Understand clients' insurance needs and provide appropriate solutions and recommendations.Conduct regular client meetings to review policies, discuss coverage options, and address any concerns.Policy Administration:Oversee the administration of commercial insurance policies, including processing policy endorsements, renewals, and cancellations.Ensure accuracy and completeness of policy documentation.Collaborate with underwriters and other team members to negotiate terms and conditions on behalf of clients.Risk Assessment and Analysis:Conduct risk assessments for clients to identify potential exposures and recommend appropriate coverage solutions.Analyze insurance policies and coverage options to ensure they align with clients' risk management objectives.Provide proactive risk management advice to clients to help mitigate potential losses.Claims Management:Assist clients with the claims process, including reporting claims to insurance carriers and facilitating communication between clients and claims adjusters.Advocate on behalf of clients to ensure timely and fair resolution of claims.Provide guidance and support to clients throughout the claims process, including assistance with documentation and claim settlement negotiations.Business Development:Identify opportunities for account growth and revenue generation within existing client accounts.Collaborate with sales and marketing teams to develop strategies for acquiring new commercial insurance clients.Participate in networking events and industry conferences to expand professional contacts and promote the company's services.QualificationsAn Active PA Property & Casualty License is required. Minimum 3 years experience in commercial insurance account managementDetail-oriented with the ability to prioritize and multitask.A team player who is self-motivated with a positive attitude.Excellent written and verbal communication skills and the ability to think critically.Insurance industry certifications (e.g., CIC, CISR, CRM, CPCU) preferred.Benefits:Medical insuranceVision insuranceDental insurance401(k)Paid maternity leavePaid paternity leave

Hepaco Inc HEPACO is the premier environmental and emergency services company in the Eastern United States with coverage across 45+ regional locations. We specialize in emergency response, remediation, and industrial, marine, and waste services. HEPACO services a multitude of industries including transportation, utilities, energy, environmental consultants, industrial facilities, terminals, environmental service companies, general contractors, property owners, and the public sector through our Environmental and Remediation Services divisions. We're currently seeking an experienced Branch Manager to lead our Lehigh Valley branch location. The Branch Manager provides leadership, direction, and operational oversight for an assigned branch(es). He/She/They is responsible for driving profitable and sustainable business growth at the branch level and contributing to the attainment of HEPACO’s overall strategic objectives. He/She/They will ensure operational excellence within the assigned branch, champion safety program compliance, and manage employee development and retention activities. Essential Functions: Effectively lead and manage branch performance (people, financial, physical assets), meeting or exceeding profitability, utilization, and safety goals. Maintains full P&L responsibility for branch financial performance.Foster a “safety first” culture, ensuring compliance with all safe work practices, policies, and processes.Working closely with the Regional Vice President, develop and execute branch operating plans that align with HEPACO’s overall strategic objectives.Working in close collaboration with Sales team, develop sales plans with aim to meet or exceed budgeted revenue targets, build and strengthen customer relationships, and assure customer satisfaction through proactive project follow-up.Perform project management duties as may be required, including, but not limited to contract management, quality control, project accounting, health & safety, budget, and resource management. Ensure overall branch compliance with company policies and procedures, as well as regulatory requirements. Ensure all equipment meets compliance standards related to DOT, maintenance and safety.Ensure continual development and retention of talents; utilize effective workforce planning and management techniques to meet business demands.Perform other duties and tasks as assigned from time to time by management. Knowledge/Skills/Abilities: Bachelor’s degree strongly preferred; equivalent combination of education and experience demonstrating the ability to perform the duties of the position considered. 5+ years’ experience leading people/teams/projects, at least 2 thereof with budgetary/financial responsibility.Previous experience in environmental services field strongly preferred.Ability to effectively utilize data to drive decision-making.Excellent communication and collaboration skills across all levels of the organization; demonstrates a high level of emotional intelligence.Ability to be available for after-hours emergency response management and on-call support.Demonstrates basic working knowledge of DOT/FMCSA as well as workplace safety (OSHA, etc.) regulations.Proficient with Microsoft 365 productivity suite (particularly Outlook, Excel, PowerPoint, Teams).Previous experience with OnBase and/or Deltek CostPoint a plus.Must possess a valid driver’s license and have clean driving record. Physical Requirements:Must be able to satisfactorily pass a pre-employment and annual physical examination as required under HEPACO’s Medical Surveillance Program. Regularly requires intermittent sitting, standing, walking, running, climbing, squatting, and kneeling. Physical strength and dexterity sufficient to perform the required task. Must occasionally lift and/or move up to 50 pounds or more with assistance. Frequent traveling (up to 20%) may be required. Required Training:8-hour safety orientation, 40-hour HAZWOPER trainingBe a part of the HEPACO Difference! Weekly pay, competitive PTO program and company-paid holidayMedical, Dental, Vision, Life & Disability insurance options401k plan with company matching contributionsWellness benefits and LifeMart employee discount program HEPACO is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class. HEPACO participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. / HEPACO participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.PI239660275