Resident Manager Salary in Raleigh, NC

Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.The Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.· Respond to technical issues related to K12 proprietary systems, hardware, and software and networking both in written word and orally via telephone.· Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify products/systems/hardware that are defective and follow guidelines in issuing service or replacements.· Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.· Answer questions about installation, operation, configuration and usage of assigned equipment, documents and assigns customer problems for resolution using support ticketing and CRM software.· Remain knowledgeable of K12's proprietary systems, various hardware product lines, current industry products and technologies.· Escalate more complex issues with proprietary systems to next tiered support team with urgency and/or escalate more complex hardware equipment issues to manufacturer.REQUIRED QUALIFICATIONS:· High School Diploma OR· Currently pursuing a BS/BA or MS/MA degree) OR· Equivalent combination of education and experienceDESIRED QUALIFICATIONS:· Prior experience with K12/Stride· Previous customer service work· Previous experience in call-center environment· Physical requirements: sedentary work, fluent typing, listening, speaking, extensive reading, repetitive motions, and extended computer usage.· Thorough knowledge of home-based connectivity support· Ability to work in high call volume environment· Strong telephone and email etiquette· Strong verbal and written communication skills· Own or have daily access to a smart device where Apps can be downloaded/accessed (i.e., phone, tablet)· Ability to maintain a professional home office without distraction during our hours of operation· Attend virtual training via web cam· Expertise in PC and Internet applications and use· Ability to communicate with customers effectively through various communication channels, such as: phone, voicemail, email, chat, etc.· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)· Proficiency in web-based applications (Salesforce experience a plus)· Consultative approach to customer service· Strong problem solving and analytical skills with a solutions-oriented approach· Ability to work both independently and within a team-oriented environment· Resilient and contributes to fostering positive team morale· Ability to prioritize effectively and manage competing priorities to deliver and drive results· Ability to own and execute projects· Ability to respond appropriately to feedback and guidance· Detail-oriented· Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems· High level of quality and accountability for work product· Ability to travel 10% of the time (minimal if any e.g. team building activity)· Ability to clear required background checkWORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· This position is virtual and open to residents of the 50 states and D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $13.49 - $21.58. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionSUMMARY: Procurement focuses on obtaining goods/services required by the organization including: product/service sourcing; supplier selection; pricing/terms negotiation; order processing; contract Administration; supplier performance management.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Develop and lead competitive bidding activity (RFPs), including researching and evaluating the supply base, developing detailed response packages, scoring matrices & criteria, and extensive pricing analysis activities in partnership with the Finance and business teamsLeverage reporting capabilities of the contract management system to gain insights into the supply base, spend, competitive bidding, and renewal requirements for assigned categories of spendLead contract management activities for assigned areas of spend, including negotiating new contract T&Cs, pricing, and proactively managing the contract renewal pipelineAct a primary point of contact between Legal, InfoSec, the business and suppliers during the contracting, negotiation and renewal processesAnalyze, manage and optimize supplier contract spend, resulting in cost savings and avoidance for the organizationDevelop and manage relationships with key stakeholders, leading collaboration sessions on a regular cadence to gain insights into business needs, provide recommendations on upcoming renewals & RFPs, and proactively partnering on initiativesManage supplier relationships for assigned categories of spend, including supplier performance reviews, and resolving supplier issues as necessary to support the businessLead the supplier diversity initiatives in support of Stride's Tier 1 and Tier 2 programs, including third party reporting, analysis, report preparation, and researching and recommending suppliersInitiate or support P2P processes on non-strategic purchases Assist with contract management system training as needed for stakeholdersParticipate in continuous improvement initiatives to optimize procurement processesEnsure appropriate business controls are followed to protect StrideSupervisory Responsibilities: This position has no formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS:Bachelor's Degree in Business, Engineering, Project Management, Supply Chain Management, Finance or Related Field AND5-10 years of procurement experience OREquivalent combination of education and experienceOTHER REQUIRED QUALIFICATIONS:Strong analytical skills and proficient with Excel / MS Office suiteRFP and RFQ process experienceContract negotiationsSolid background in financial modelingExperience and comfortable working with internal/external legal departmentsExpertise with indirect procurement categories, such as HR, Marketing, Curriculum, IT, Finance & FacilitiesDemonstrable record of cost reductions and working within a target-driven environmentExcellent PowerPoint and presentation skillsCertificates and Licenses: None required.DESIRED QUALIFICATIONS:Marketing, Finance, HR category experienceExperience with NetSuiteExperience with SharePointExperience managing projects through the S2P lifecycleProject Management experienceExperience in the Education industry a plusWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $70,202.25 - $120,966. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

About Net HealthBelong. Thrive. Make a Difference.Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you. A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.World-Class Benefits That Reflect Our World-Class Culture.Click Here to Learn More!:#WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeaveJOB OVERVIEWLead the product strategy for one or more product lines of business and integrates assigned products into a coherent product portfolio that is focused on the market. Own product line or strategic initiative, educate internal teams about the market and personas, advise on building products from existing ideas, and develop new ideas based on industry experience, knowledge, contact with customers and prospects, and secondary research. Perform market research on new products, establish timeline for developing products, influence pricing and packaging, guide sales teams, and develop messaging and market positioning around products. Responsible for articulating outbound tasks necessary to clearly explain the benefits of product features and translate them into customer-facing messaging. Work with product manager and/or product owner to follow product defined road map. Lead product demonstrations at trade shows and on webinars, delivering presentations to customers and prospects, as well as creating marketing collateral. Assist sales with the knowledge and tools they need to be successful, develop customer-facing presentations, update the website, and outline the marketing programs required for demand generation.RESPONSIBILITIES AND DUTIESStrategic Leadership: Lead the development and execution of revenue cycle strategies, ensuring alignment with organizational goals and industry best practices.Product Development: Collaborate with cross-functional teams to enhance our suite of products, focusing on innovations that optimize revenue cycle processes for Therapy and Wound Care specialties.Market Analysis: Stay ahead of industry trends, conducting market analysis to identify opportunities for product improvement and innovation.Client Collaboration: Work closely with clients to understand their needs, gather feedback, and incorporate insights into product development, ensuring client satisfaction and retention.Regulatory Compliance: Stay abreast of healthcare regulations and compliance requirements, ensuring our products meet and exceed industry standards.Performance Metrics: Establish key performance indicators (KPIs) and regularly analyze product performance, making data-driven decisions to drive product success.Discover product problems in the market by interviewing customers, recent evaluators, and untapped, potential customers to inform the product roadmapValidate market/customer problems and build business cases with targeted audience, projected costs, risks, revenue and adoption, to support informed investment decisions and buy, build or partner recommendationsInform pricing models, schedules, guidelines, and proceduresWrite and maintain a product plan that informs the product roadmapDevelop an annual product roadmap with consideration of the product lifecycle phase and product portfolio; communicate progress at regular intervals to internal and external stakeholdersOwn customer advisory group; set agendas, secure speakers and facilitate sessions, collect, summarize and present feedbackLead the definition of User personasServe as the advocate for the product with customers, competitor's customers, prospects, and potentials when making roadmap prioritization decisionsManage the product roadmap to ensure it is updated on a quarterly basis and reflects current state; measure results and adapt timelines as necessaryAttend product demos by the Product Specialist and development teams to ensure alignment with market problems and needsParticipate in Change Control and other product-related meetings as neededInform the Product Management budget to support the product plan and roadmapSupport win-loss analysis by understanding why recent evaluators of the product did or did not buy, and what steps they took in the buying process in collaboration with product marketingContribute to product launch and collateral as a Subject Matter ExpertSupport trade shows, advertising, webinars, and conferences related to productWork closely with Product Marketing to ensure they are aware of upcoming roadmap or launch activities that require their assistanceSupport the sales team as needed for product demos and Subject Matter ExpertisePerform Product Intelligence to: o Understand market and competitive dynamics o Maintain an in-depth knowledge of customer business and operational processes o Maintain an understanding of healthcare and regulatory trends as they impact the products/product line Build a knowledge base of competitive products and trends with product marketing utilizing tribal knowledge and market researchIdentify and assess the strengths and weakness of competitive and alternative offerings in the market, and collaborate with product marketing to develop a strategy for winning against competitionWorking with Vendor Account Management, leverage integrated product vendor relationshipsCreate and deliver thoughtful information (for example webinars, blogs, e-books, etc.) to influence customers, buyers, industry specialists, research analysts, key editors in the press, and other third partiesQUALIFICATIONSBachelor's degree or equivalent experience7+ years' experience working with healthcare information technology, electronic medical records, patient workflow or related software products, with at least five years in a product focused role5+ years in product management, with a proven track record in the healthcare technology, Electronic Health Record, Revenue Cycle Management, and/or Practice Management industry.Collaborative Spirit: Proven ability to work collaboratively with cross-functional teams, clients, and stakeholders to achieve common goals.Innovative Mindset: Demonstrated ability to think creatively and drive innovation in product development, improving operational efficiency and customer satisfaction.Analytical Skills: Strong analytical and problem-solving skills, with the ability to make informed decisions based on data and market trends.Domain Expertise: Strong understanding of revenue cycle management in ambulatory and/or post-acute clinical specialties, with the ability to translate industry knowledge into actionable product strategies; SaaS solutions.Strong leadership and negotiating skillsAbility to travel up to 50%REQUIRED SOFTWARE EXPERIENCEMicrosoft Office applications (Word, Excel, PowerPoint)Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.Colorado Pay Law: If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected] you are a CA, CT, CO, IL, MD, NV, RI, WA or NY City resident and this role is available in one of those locales or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to [email protected]

1099 or Corp to Corp 12 month plus contract Requires Coding test and two rounds of interviewsMust be USC, GC, or Perm residentThe Technical developer is responsible for building and delivering premiere self-service tools as part of the Platform Engineering team. They are a working manager, developing software in tandem with their team. They have an extensive background in front-end development, managing the full Software Development Lifecycle, and can develop and operate in the full stack. They are adept at delivering under tight deadlines and leveraging an agile development process where the process is a means to a high quality, customer delighting result.They excel at dealing with ambiguity and taking concepts from a white board to a full story driven Kanban board. They can lead a small team and maximize the results of the team - keeping the team on track, focused, and working to each team member's strengths. They have experience delivering complex applications incorporating CI/CD practices all in the AWS cloud.They consistently are looking for the best way to develop, architect, and deliver. They establish guidelines and methods and processes that help the team scale and deliver with greater velocity.Essential functions:Manage team workload balancing the demands of stakeholders and customers. Develop software stories primarily in Front-End development technology stacks. Architect complex solutions delivering effective designer/developer workflow. Remove ambiguity by driving to clear definition of features and tasks for clear direction in projects. Write stories, epics, and tasks and manage JIRA Kanban board. Participate in team meetings, daily standups, 1:1s to develop team membersManage the infrastructure and deployment of all Tools apps, APIs, Services, and Reports. Innovate - consistently look for new ways of delivering tools at scale and speed. Drive quality of delivery through test automation and APM Provide second level escalation and on-call support for tools platform. Develop comprehensive KPIs and metrics to measure team projects and deliverables. Go to resource for all questions front-end development and self-service tools. Work with the Head of Platform Support and Operations to establish an operations and support plan for self-service tools. Establish team member PMP targets and development plansRequirementsSkills and abilities:Extensive expertise with AWS services including CloudFront, CloudFormation, Lambda, ElasticSearch, Kinesis, Step Functions, DynamoDB, API Gateway, S3 Deep understanding of ReactJS and experience using ReactJS including the Hooks API. Able to develop at a high level and lead a small team through architecture, requirements definition, definition of done, quality testing, best practices, and scale. Excellent communicator. Able to get the most from a team and ability to listen. Gauge the pulse of the team and build a plan. Able to develop APIs and deliver those with high quality and scale, including well written developer documentation. Build CI/CD pipelines, deploy infrastructure, setup test automation, develop APM tests, and establish KPI dashboards. Able to "look around the corner" and anticipate the future - what might go wrong, etc. Ability to manage dependencies and design them out if needed. Extremely responsive - able to deal with difficult problems impacting multiple customers with creativity, insight, and calm. Able to keep the greater goal of all digital platforms in mind when executing strategies and projects. Establish a highly effective designer/developer workflow optimizing the full SDLC for tools development.

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Raleigh HospitalPursue your passion for caring with Duke Raleigh Hospital in Raleigh, North Carolina, which has been part of Duke Health since 1998 and has served Wake County for more than 35 years. Duke Raleigh Hospital features 204 inpatient beds and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.**** This Position is Eligible for Relocation****Hours: Monday-Friday & CallGeneral Description of the Job ClassPerform a variety of complex specialized tasks eminent in operating radiographic equipment to perform vascular and neuroradiology angiographic and interventional procedures.Duties and Responsibilities of this LevelPerform complex specialized tasks associated with the operation of radiographic equipment to make special study radiographs of designated body portions in accordance with radiation safety procedures.Position patients; immobilize as necessary.Assist radiologist during angiographic and interventional procedures.Operate fluoroscopic equipment. Position patients for rapid sequence filming during contrast media administration.Set up sterile trays and other equipment practicing sterile technique.Assist radiologist during procedure to include handling of instruments, operating and monitoring equipment, calling out equipment readings; alerting physician to changes in patient condition.Scrub to assist with passage of catheters/guidewires.Load power injectors with contrast media; prepare for injection.Maintain studies within the Image archival system.Schedule patient procedures from referring physician's offices.Charge patients for procedures and supplies in EHR.Assist in orientation of new technologists; provide education and training to student technologists. Maintain patient records and statistical data. Coordinate scheduling and patient flow within the neuro/vascular radiographic suites; coordinate procedure performance across different hospital divisions (anesthesia, pediatrics, radiology). Perform other related duties incidental to the work therein (patient transport, etc.)Maintain supply inventory; order supplies.Assist with training of new physicians (attendings, interns, residents, and fellows).Assist radiologists with development of new protocols and imaging techniques that are unique to facility. Participate in research initiatives and development of research protocols. Demonstrate proficiency in the performance of neuro and vascular angiographic and interventional procedures.Orient new technologists to these procedures.Monitor charging of procedures and supplies for division to ensure correctness.Monitor assigned inventory expiration dates.Maintain a par inventory of catheters, balloons, stents, guidewires, and miscellaneous kits under discretion of manager.Monitor inventory levels and par-levels.Perform other related duties incidental to the work therein.**DUHS offers career growth and enrichment within Imaging services. There is a clinical ladder program with various steps and opportunities at each hospital within the health system.Required Qualifications at this LevelEducationGraduate of a 24-month AMA approved School of Radiologic TechnologyORGraduate of a bachelor's degree program in RadiologyExperienceLevel I must obtain ARRT certification within 12 months of employment.Level II Minimum of two years' experience as an Interventional technologist.Level III A minimum of four years' experience within specialty modality in which they are seeking promotionDegrees, Licensure, and/or CertificationARRT certification in radiographyARRT certification in vascular interventional technology must be obtained within 12 months of hireBLS certificationKnowledge, Skills, and AbilitiesAbility to work with the most complex technologyAbility to assume a leadership roleDistinguishing Characteristics of this LevelDuke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Job DescriptionSUMMARY: The Internal Audit Intern is responsible for assisting with the evaluation and improvement of Stride's control environment, establishing a strong foundation for the internal audit function with policies and procedures, and creating value for the business. Our intern program runs from June to August.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Audit controls as part of the overall SOX testing planAttend weekly SOX meetingsEnsure proper documentation of the results of SOX, audit and review evaluationsProvide recommendations to enhance and improve control procedures, operations and automation.Perform other assignments as assigned by Internal Audit and/or managementSupervisory Responsibilities: This position has no current formal supervisory responsibilities.MINIMUM REQUIRED QUALIFICATIONS: Currently pursuing a Bachelor's degree or starting a Master's/MBA program (major or concentration relevant to the position. Accounting, Finance, Business Administration, Risk Management, or Information Systems)Strong written and verbal communication skillsMicrosoft Office (Outlook, Word, Excel, PowerPoint, etc.); Web proficiencyAbility to clear required background checkCertificates and Licenses: NoneDESIRED QUALIFICATIONS: Ability to analyze and solve problems relating to auditing and related disciplinesStrong organizational skills, ability to appropriately prioritize workload while showing resilience and calmness even when under pressureEffective communication skills, both oral and writtenExcellent interpersonal skills and high emotional intelligenceStrong ability to take initiative Ability to foster a friendly and inclusive work environment for team members and clientsDemonstrated high level of integrityWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is virtual and open to residents of the 50 states, D.C.COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate this position will pay between $16.00 - $22.00 per hour. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.Job TypeIntern (Fixed Term) (Trainee)The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Call center AgentReq number:R2392Employment type:Full timeWorksite flexibility:RemoteJob SummaryAs a Call Center Agent you will respond to individuals seeking information about a variety of reasons such as but not limited to general COVID-19 questions, vaccinations and testing, and other public program questions via phone, email, or text message.Job DescriptionWe are looking for a Call Center Agent to respond to individuals seeking information about a variety of reasons such as but not limited to general COVID-19 questions, vaccinations and testing, and other public program questions via phone, email, or text message. This position will be full-time and onsite. What You'll DoWork Schedule: Monday thru Friday from 8am to 5pm ESTPrevious patient interaction or call center experience preferredExperience in health care, to include community health worker training, cultural competency and health messaging is preferredActively and skillfully identify primary concerns of the caller and utilize available resources to address issues with the caller, avoiding medical advice or opinionsExcellent reading comprehension, listening, verbal and written communication skillsWhat You'll NeedRequired:Community health worker education or training (i.e. medical assistant, nurse coursework, social worker, case worker, etc)Knowledge of HIPAA rules/lawsAbility to communicate effectively and positively by phone, email and text message to a variety of community residentsMaintain up-to-date knowledge of pertinent general health topicsProficiency in Microsoft Office SuitePreferred:Previous call center experienceBachelor's Degree in Healthcare or related fieldBilingualHIPAA certificationPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program As the Maintenance Manager, internally known as Service Manager, you will be responsible for the overall maintenance of the community, which includes oversight of schedules and work product of the property's service team.  Overview: Responds to resident work orders/service requests; coordinate workload with service team members and follow up to ensure all requests are completed and meeting standards.  Proactively identify and address potential hazards by walking the property regularly and repairing or delegating where appropriate.  Responsible for enduring the daily upkeep of the grounds and appearance of the property are meeting company standards; responsible for the upkeep and security of all property-issued tools. Meets with team members regularly to enforce safety measures; identifies and recommends safety and skill training for all maintenance employees; may also assist with completing property safety audits. Oversee and ensure that established preventative maintenance programs are implemented, documented, followed and participation in ongoing training per BH program guidelines.   Diagnose problems and makes necessary repairs in areas such as HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies. Qualifications/Skills: 2+ years of experience with progressive maintenance, safety, and all major types of heating and air conditioning,  plumbing and electrical  2+ years of experience and working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Strong communication and interpersonal skills, and a team-oriented attitude Ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver’s license and/or reliable transportation  HVAC certification or ability to obtain within first 6 months  E.P.A Certification required (Type II – domestic HVAC systems) CPO (Certified Pool Operator) or ability to obtain  Work Schedule:  9am-6pm, Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs. BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

Job DescriptionSUMMARY: Stride Tutoring is an exciting new startup within Stride's portfolio of companies, focused on building and scaling an innovative educational marketplace that connects tutors and students. Our aim is to enable students to achieve their educational goals through receiving high-quality, personalized online tutoring from expert, certified teachers. Over time we plan to expand this marketplace further to serve a broader set of educational needs for a wider range of customers. Stride Tutoring is seeking a Head of Business Development, to establish and develop a vibrant pipeline of B2B customers and strategic partnerships to enhance our opportunities within target markets. This role will provide direction and guidance to a team of Account Executives to meet - and ideally exceed - B2B sales objectives for Stride Tutoring. This role will create cohesive strategies and activities to drive sales to large school districts across the country, as well as identify and execute strategic nationwide partnerships to broaden our distribution. This role reports to the General Manager, Stride Tutoring.ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.Lead the review and exploration of new business that tightly aligns with the strategic direction and goalsSupervise, mentor, and guide the Account Executive team using data to create action plans aimed at building the B2B sales pipeline and achieving new and renewal sales goalsDevelop and execute long-term sales and partnership strategies while also meeting near-term milestonesCollaborate extensively with B2B marketing to ensure execution of an aligned and integrated strategic planDevelop systems and procedures in support of the identification, engagement, and development of strategic partnerships, new markets and channels; qualify incoming partnership approachesConceptualize new strategic initiatives that could be built around or benefit from targeted partnershipsDevelop and manage reporting and financial tracking of sales and strategic partnership activitiesWork in the field with the Account Executive team on a regular basis to drive resultsPresent reports on account progress, quotas, and goals to leadership and stakeholdersGenerate and own a sales and business development pipeline, work with leadership and stakeholders to set financial targets and goals, and manage team performance to meet these goalsConduct outreach to potential clients or partners, own the ongoing communication and tracking, and lead collaboration internally regarding contract terms and negotiationsDeliver professional sales presentations to potential partner organizations to persuade and close businessDesign, create, and provide superior training to internal and external sales teams and distribution partnersOwn the end-to-end RFP process for the Tutoring line of businessResearch and analyze the market, competitors, and customers to propose new products/solutions, pricing, and business modelsNetwork extensively to stay informed about current and future market and competitor trendsSupervisory Responsibilities: Directly supervises 3-5 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.REQUIRED QUALIFICATIONS: 12-15 years of experience in business development or equivalent combination of education and experienceA learner's mindset as well as the dependence on data to drive actions and decisionsDriven, goal-oriented, and self-directedStrong relationship-builder, able to quickly build and sustain trustProven ability to find strategic partnerships that drive revenue and market penetrationProven ability to negotiate and work with high level executivesStrong analytical skills (financial, planning, operational)Demonstrated drive to solve problems in a matrix team environment and lead with high energy and a positive attitudeTangible experience of having expanded and cultivated existing partnerships over timeExperience of working as part of a senior management team and leading strategyCommitment to teamwork and collaborationCommitment to building and contributing to a positive team cultureExcellent communication skillsTrack record of success in prior sales rolesAbility to travel up to 30% of the timeMicrosoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiencyAbility to clear required background checkCertificates and Licenses: None required.PREFERRED QUALIFICATIONS: Bachelor's degree in related field of studyDeep understanding of the virtual education, K12 education, and knowledge/experience of ed tech systemsPrior experience using Salesforce and other sales enablement tools such as OutreachWORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is remote and open to residents of the 50 states, D.C.Compensation & Benefits:Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.We anticipate the salary range to be $147,151.50 to $268,166.40. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

*Only US Residents will be considered in the selection processThe role is responsible for the efficiency of the airport's operation, ensuring a service with quality and maintaining the established punctuality rates, as well as complying with the procedures and security regulations of the Company.ResponsibilitiesSupervise customer's check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standardsSupervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengersGuarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainingsControl the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when requiredQualificationsBachelor's in Administration, Business or related3 years of related work experience, must be familiar with Ground Operations processes with airlinesExcellent verbal, written, and interpersonal skills (english and spanish)Being able to prioritise, proven to be team leaderService oriented