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Incident Manager Salary in Minneapolis, MN

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Information Security Manager & ISSO
Federal Reserve Bank (FRB), Minneapolis
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Ensure necessary governance documentation (e.g., business case, technical addendum, Security Impact Analysis – SIA, Classification and Determinations Memo – CDM, etc.), reviews, approvals, and agreements for system(s) and/or service(s) are in place and kept up to date.  Ensure that management, operational, and technical security controls (inherited and system specific) are managed throughout the system development life cycle.Maintain an Ongoing Authorization to Operate (ATO) for assigned system(s) or an Ongoing Authority to Use (ATU) for assigned service(s) consistent with applicable policy, standards, procedures, and guidelines.  Execute ongoing or operational information security continuous monitoring activities per defined frequency and processes to identify, report, mitigate, and manage risks to maintain the overall security posture and support ongoing authorization decisions.Ensure that all data, privacy, records management, and other applicable requirements for the protection of sensitive and mission critical information within the assigned system(s) and/or service(s) are being met and followed.                                                       Ensure security incidents are promptly reported. Perform notification for any suspected security incidents in a timely manner and assist in the investigation of incidents if requested. Ensure responses to cyber security related data calls and audit requests are completed by the specified due dates. Maintain a high level of technical, operational, and cybersecurity knowledge including completing specialized training on an annual basis.   Represent the Bank at all levels across the System including participating and/or leading security-focused workgroups at the System Level. Influence decisions and strategic initiatives through this participation and translate relevant activities into concrete action plans for the Bank. Qualifications: Bachelor’s degree in information systems, computer science, or a related field with a minimum of (8) eight years of broad technical experience, with at (5) least five years in an information security role and at least (2) two years of direct supervision and people leadership responsibilities OR Master’s degree in information systems, computer science, or a related field with a minimum of (6) eight years of broad technical experience, with at (5) least five years in an information security role and at least (2) two years of direct supervision and people leadership responsibilities.Must have knowledge of, and experience with, the NIST 800 series publications including: 800-30, 800-37, 800-53, 800-53a, 800-60.Previous experience working in Federal IT Security and/or experience performing the duties of an Information System Security Officer (ISSO) is preferred. Working knowledge and experience designing, implementing, or supporting security controls or operational security support systems.Knowledge of common threats, vulnerabilities, and exploits with equivalent understanding of mitigating controls and response techniques or processes.Experience leading or supporting development, documentation and maintenance of security policies, processes, or procedures.Working knowledge of the methodologies to conduct threat-modeling exercises on cloud-based applications and services.Working knowledge and experience with cloud architectures and shared responsibility security models, with the ability to address the unique security considerations of cloud-based applications.Working knowledge of modern development and deployment workflows with experience securing CI/CD pipelines. Excellent written and verbal communication skills with the ability to communicate information security and risk-related concepts to technical and non-technical audiences across all levels of the organization.Ability to motivate, develop and lead a diverse team through collaboration and consensus to reinforce a culture of service, accountability, and innovation. Ability to handle sensitive and confidential matters. Highly effective organization, time management, and prioritization skills with an aptitude for breaking down work into manageable parts while effectively assessing the priority and time required to complete each part.Commitment to delivering a great customer experience with a personal and professional value system consistent with the culture and values of the Bank and the Federal Reserve System. Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA) or other similar credentials. Additional Information:Salary Range: $135,000 - $168,749 - $202,500 Annually.Salary offer will be based on qualifications/experience of the candidate, alignment with market data, the needs of the position, our total compensation package, and internal equity.   Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401(k) match, and a fully funded pension plan Paid time off and holidays Free public transportation passes Annual educational assistance On-site fitness facility  Professional development programs, training, and conferences And more… ​Other Conditions Required:  For positions in Information Technology that support Treasury Services: The United States Treasury Department (Treasury) has imposed citizenship requirements for certain positions that support the Reserve Banks Treasury fiscal agency functions and/or spend time working on Treasury security sensitive matters. These positions have been risk rated by Treasury and incumbents must meet the corresponding citizenship requirements of the rating and provide acceptable documentation evidencing such. This Information Technology position provides access to Treasury security sensitive matters, is risk rated HIGH, and as such requires the incumbent be a U.S. citizen. The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued. We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues. From economists to cash specialists, we work together to represent you in our economy.Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryInformation TechnologyWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Privacy Notice
Business Analyst III
Federal Reserve Bank (FRB), Minneapolis
CompanyFederal Reserve Bank of MinneapolisAre you a Business Analyst that has experience assisting and managing business continuity and life safety plans? Come, work with us at the Federal Reserve Bank of Minneapolis. As a Business Analyst III you will be responsible for assisting in managing the Minneapolis Federal Reserve Bank’s Business Continuity (BC) and Life Safety Plans and system BC Framework requirements. You will ensure the development and maintenance of business continuity and life safety plans by departments and the required BC Framework established through the system Resilience Central office. Additionally, you will assist administrators with the implementation of business continuity and emergency management projects, and trainings, and exercises in Minneapolis and Helena and as requested throughout the Federal Reserve System (FRS). You will develop and maintain relationships within the 9th District and act as a subject matter expert on business continuity and to those contacts. This position involves cross-functional work that includes Enterprise Risk Management. The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are expected to be in the office 3 days per week for meetings and team collaboration.This position will report to the Director of Operations and Support- Enterprise Risk and Business Continuity. This position is expected to follow and support the 9th Districts core values: Service, Integrity, Inclusion, Initiative, Accountability, Objectivity.Responsibilities:Coordinate the revision of the Business Continuity plan(s), including writing and editing portions of the plan; coordinating with internal departments; coordinating with FRS banks that have employees sitting in 9th district space affected by the plan; and ensuring the plan meets FRB standards and BC Framework requirements. Manage and implement ESF and CCI testing with NIT for Minneapolis and Helena, coordinate with all partners in the planning processes and corrective actions.Implement Building Emergency Plans; maintain the Building Emergency Plan template; conduct building drills; as well as maintain the distribution and posting of Building Emergency Procedures.Assist administrators with the implementation of BC Framework and emergency management projects and tools to ensure the 9th District is prepared for an emergency.(More specifically defined in other bullets)Develop and deliver exercises and training to Minneapolis and Helena employees relating to Emergency Management; assist with AAR compilation for audit compliance; gather system-wide exercise and training data for system records.  Assist with security platforms updates, reviews, and documentation (ACES/Compliance Tracker/ACTivate)Promote Public Awareness and Education on business continuity and emergency management topics throughout the Bank community by assisting with monthly meetings/programs/speakers, displaying Emergency Procedure Posters, maintaining website information, maintaining a positive presence throughout the Bank.Administer associated deliverables within the BC Framework.Design content, structure, and style, for websites; maintain and update content as needed.Ensure the system-wide compliance of departmental Business Continuity Plans.Serve as a subject matter expert with regards to business continuity emergency preparedness plans, platforms, and equipment.Qualifications:       Bachelor’s degree in a relevant field AND five (5) years of full-time experience in an emergency services position or business continuity. OR MA degree in a relevant field AND four (4) years of full-time experience in an emergency services position or business continuity.Project management and budgeting.Strong communications skills, both oral and written.Able to function effectively in stressful situations.Strong decision-making and problem-solving skills. Strong computer/technology skills including advanced proficiency with PowerPoint and Word, experience with webpage editing software.Ability and willingness to travel to as a part of the position to ensure consistency, system integration, and excellent customer service.Ability and willingness to provide after-hours emergency response to the Bank.In addition to meeting the above qualifications, the following are desired but not required:  Certified Emergency Manager and/or Certified Continuity Planner.Familiarity with Emergency Operations Center operations and Incident Command.Previous experience in Emergency Management. Previous trainer/classroom instructor/public speaking experience. Previous experience in Risk ManagementStrong organizational skills, experience managing projects/programs.Good understanding of organizational structures and priorities in a large, geographically de-centralized organization.Additional Information: Salary Range: $78,300-$97,830-$117,400Salary offer will be based on qualifications/experience of the candidate, alignment with market data, the needs of the position, our total compensation package, and internal equity. Our total rewards program offers benefits that are the best fit for you at every stage of your career:Comprehensive healthcare options (Medical, Dental, and Vision)401(k) match, and a fully funded pension planPaid time off and holidaysFree public transportation passesAnnual educational assistanceOn-site fitness facilityProfessional development programs, training and conferencesAnd more…Minimal travel to Helena, contingency site, regional trainings and meetings is required as a part of the position (5%).  This position will be part of a rotating, on-call, business continuity response system that may be activated after regular work hours, and on weekends or holidays. This position is required to be available to work special events at the Bank if needed, often held after regular work hours (i.e.  Aquatennial Fireworks, Doors Open, etc.).  The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued. We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues. From economists to cash specialists, we work together to represent you in our economy.Full Time / Part TimeFull timeRegular / TemporaryRegularJob Exempt (Yes / No)YesJob CategoryAccounting/FinanceWork ShiftFirst (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Privacy Notice
Manager of Technology Operations
Ameriprise Financial, Minneapolis
Ameriprise Financial has an exciting new opportunity for a Manager of Technology Operations to join our growing team! This role will provide day-to-day leadership and direction to a technology operations team dedicated to a portfolio of technical business applications and services, including operational maintenance, production support, front-line management of incidents, development support, and proactive/preventative analysis (to include solution ideation, recommendation and implementation). You will also serve as point-person and operational expert for issues, needs and projects.Key Responsibilities:Participate in change management process and approve business technology and service changes; ensure balance between user requests and impact/risk. Assist in establishing service goals and reporting needs. Participate in transition of technology and services into production support. Develop call scripts, monitoring procedures and break/fix documentation. Collaborate on system health evaluations to address performance issues and establish action plans.Provide end-to-end oversight of critical incidents. Coordinate efforts of support teams to drive service restoration targets. Collaborate with technology teams to develop corrective action or workarounds to resolve incidents. Ensure action plans are established to address recurring issues, including escalation and effective hand-off to other teams as required. Ensure compliance with incident management processes and procedures. Provide on-call support.Provide insight into operational requirements and funding conversations. Participate in the budget and project planning process by providing accurate estimates of work, resources required, scope and cost as it relates to area of responsibility. Review vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend.Monitor and perform routine performance/service-level audits to ensure optimal utilization. Complete scheduled and unscheduled operational maintenance tasks. Develop processes, work streams and maintenance schedules. Ensure escalation processes are in place and followed. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment.Provide oversight and leadership to a business operations team. Delegate work to ensure effective execution of deliverables. Ensure knowledge transfer and cross-training of team members to effectively support the business. Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management. Champion policies and standards.Primary day-to-day liaison with suppliers and vendors for assigned business processes. Monitor, review and report on progress against technology goals, including metrics and measures. Provide feedback based on execution and delivery of services. Work with vendors, technology and the business to establish and review service level agreements/objectives (SLA/Os). Work in conjunction with vendors to ensure service commitments are maintained.Maintain up-to-date skills in relevant technologies. Participate and provide input into the selection, implementation and use of tools and best practices. Establish and maintain effective and productive working relationships with business partners, vendor partners and service providers, as well as technology partners (e.g. peers in operations, application development). Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.Required Qualifications:Bachelors degree or equivalent in Computer Science, MIS, or related field.5-7 years of relevant experience required.Experience providing day-to-day oversight/supervision to a team of technical employees and/or vendor partner resources.Broad technical experience with proven expertise in several of the following areas: servers, networks, hardware, operating systems (Windows, UNIX, Solaris, Linux, AIX), virtualization software, middleware and related base build infrastructure and software.Experience and subject matter expertise in the web and distributed computing environment, as well as mainframe experience.Proven success identifying and implementing opportunities for improvement to configurations, procedures and process to enable greater availability, capability and efficiency.Preferred Qualifications:Leadership experience to include performance management.Knowledge of distributed actuarial modeling platforms like RiskAgility FM, FIS Prophet, or similar tools.Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa.Proven experience creating, championing and maintaining processes, procedures and policies.Experience working in the financial services industry or other similar, highly regulated environment.About Our CompanyWe're a diversified financial services leader with more than $1 trillion in assets under management and administration. Our team of 20,000 people in more than 20 countries advise, manage and protect the assets and income of more than 2 million individual, small business and institutional clients. We are a long-standing leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial Services, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.Full-Time/Part-TimeFull timeExempt/Non-ExemptExemptJob Family GroupTechnologyLine of BusinessFIN FinancePDN-9bd9663b-936c-4bd7-903d-df3c054e6568
Sr. Product Safety and Compliance Engineer
Graco, Minneapolis
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.Job PurposeAdminister a corporate program of product compliance and assist internal customers in ensuring that Graco products comply with worldwide product safety and compliance regulations. Provide internal education and training necessary to prevent accidents and promote the safe design and use of Graco products. Support the corporate legal department by providing a narrow range of technical consultation in product liability defense cases.Essential DutiesSupport design engineering in identifying and addressing safety concerns.Review and approve safety plans and release-for-sale documentation for new products.Review and approve instruction manuals, warning labels and other product safety documentation.Consult with and advise design engineering on relevant and appropriate standards for certification.Support design engineering in acquiring product approvals.Review agency quotations for product certifications and negotiate with agencies as necessary regarding scope of work and costs.Interface between design engineering and the agency as necessary.Support design engineering in maintaining product certifications and correcting non-compliance findings of regulatory and approval agency inspections.Support design engineering in developing product compliance strategies.Develop corporate procedures related to product safety and compliance and assist in their implementation.Monitor new and revised worldwide product compliance regulations and provide guidance to design engineering on how these regulations apply to Graco products.Contribute to internal library of current US and International standards and regulations.Represent the corporation in trade organizations and participate in technical standards development committees.Provide technical consultation for a narrow range of Graco products in product liability defense, including product incident investigation and equipment identification.Provide general product safety and compliance guidance and training to Graco employees.Manage product incident reports from start to finish.Other duties as required. Position RequirementsEducation/CertificationsBS degree in engineering required. EE degree preferred.Registration as a Professional Engineer is desirable, but not required. ExperienceMinimum of 6 years of product development or safety engineer experience.Consistent highly effective performance at grade 7.Demonstrated successful results through project management skills and output of highly accurate work.Experience leading cross-functional teams involving multiple corporate stakeholders.Experience with product incident investigationsHighly competent in interpreting product regulations and providing guidance to design engineering.History of creating and successfully implementing product regulatory processes and procedures.Experience in interfacing with product approval agencies (i.e. UL, Intertek, CSA)KnowledgeStrong engineering/technical aptitude.Familiar with industrial product safety standards, European Directives and worldwide product regulations.Basic knowledge of product liability claims and defenses. Skills/CompetenciesResults driven with excellent communication and interpersonal skills.Ability to handle multiple tasks and appropriately manage priorities to meet specified deadlines.Self-motivated, detail oriented and comfortable working in a team environment.Ability to accept guidance and mentoring; strong ability to teach others.Advanced problem solving and significant decision making abilities; with the ability to convey information to others to enable their own decision making.Ability to make and present difficult or unpopular decisions, including decisions where the solution and circumstances are not clear-cut.Ability to work well in a fast-paced professional office environment.Strong ability to understand and interpret detailed documents and drawings.Strong computer skills (Excel, Word, PowerPoint, web browsers).Creative thinker, ability to develop practical and sustainable processes to enable sales of safe products in the United States and around the world.Ethical, honest and willing to do the right thing. Desirable:Experience with EMC and hazardous location approvalsOccasional travel requiredPower to BeAt Graco, the Power to Be means providing the support, resources and freedom to pave your own way. Bring your unique attributes to the table, along with a commitment to being your best self, and you can be a part of a culture that rewards effort, celebrates uniqueness, and gives you the tools you need to succeed and become your best, fullest self along the way. Our culture empowers employees to chart their own career path. Our managers provide support and opportunities while offering freedom for employees to find their own Power to Be. Whether you decide to move up within the same department or expand to another cross-functional group, you will gain the well-rounded experience to succeed on your own terms.Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.Proven Quality. Leading Technology. Launch your career with Graco!