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Configuration Analyst Salary in Indianapolis, IN

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Platform engineers are able to assimilate new information, solve technical problems, and own software development and infrastructure projects.A security services team specializing in the comprehensive assessment and growth of OmniSOC members security programs by providing expertise, coaching, and security operations services to members. OmniSOC Services Team Analysts are experienced cybersecurity subject-matter experts capable of managing multiple highly complex tasks, projects, and client-members while coordinating with outside partners, software systems/vendors, and managing cybersecurity needs for novel applications across an array of stakeholders and contexts.The Security Analyst and Engineering Team focuses on the analysis of OmniSOC member log data from networks and endpoints for indications of potential malicious activity or compromise. Security Analysts triage triggered automated detection and network intrusion detection system (NIDS) alerts and investigate if an incident has occurred and then share findings with member institutions for mitigation. Security Engineers identify key member log sources and associated threats in order to build and tune automated detections to identify potential incidents for investigation by analysts and provide the analysts with playbooks to guide those investigations.All 3 teams work together to deliver high-quality, timely service to our membership. Our success is dependent upon our teams working in a collaborative, highly organized and efficient manner.OmniSOC Core ValuesMember focus: Analysts engage deeply with members to understand their goals, strengths, needs and challenges. We are committed to raising the cybersecurity level of our community for the betterment of all.Impact: Each analyst at OmniSOC bears responsibility for the success of OmniSOC and our community, we are committed to enabling the missions of education and research members through safer technology. We are focused on impactful over volume.Improvement: We value an exploring mindset and actively encourage curiosity while pursuing ways to learn more, make the world better, and expand our expertise. We view mistakes not as failures, but learning opportunities, and try to learn from each failure.Communication: We are open and direct with each other when discussing problems. We default to openly sharing information with each other, our members, and the community.Courage: We make tough decisions without agonizing and learn through doing and through one another to collectively improve our decision making. We act according to our principles even when no one is looking, we are unafraid to speak our minds or question actions that don't align with our professed values. Solve problems, work with amazing people, enable science, make technology safer.Job SummaryOmniSOC is seeking a skilled systems engineer to join our Platform Engineering team providing software development and infrastructure expertise to run our high volume Security Information and Event Management (SIEM) platform for our members in higher education, networking, and major science research projects across the United States. Our engineers are skilled at running highly scalable distributed systems that are both reliable and performant. They are subject matter experts in managing and developing complex systems, as well as keeping them available and secure.Department-Specific ResponsibilitiesPerforms software development to both automate the management of the SIEM and to extend its functionality to the benefit of our members.Serves as a systems engineer for the OmniSOC SIEM platform with responsibilities including system administration and operation of the SIEM platform and underlying infrastructure.Develops software to run the infrastructure and provide new functionality for security investigations and alerting. (This SIEM platform provides the underlying service for the IU-hosted, multi-institution, security operations center (OmniSOC))Assists the staff and management of member institutions in setting up the flow of security event data from the members to OmniSOC. Provides very high level technical and practical expertise operating large scale and highly available IT infrastructure. Gains, maintains, and applies a significant depth of knowledge in many widely varied technology areas including computing, data and voice networking, and complex security systems and software.General ResponsibilitiesDesigns, develops, and executes security controls to prevent hackers from infiltrating networks.Researches and analyzes attempted efforts to compromise network security protocols and proactively recommends and implements solutions.Maintains and monitors network security and administers security policies to control access to networks.Works closely with network operations to ensure proper implementation of security controls and protocols.Contributes to incident response investigations and assists with disaster recovery and business continuity efforts.QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.EDUCATIONRequiredBachelor's degree (preferably in computer science or related field)WORK EXPERIENCERequired2 years of experience in network security operations and analysisPreferred4 years of advanced systems analysis/programming/systems administration experienceSKILLSRequiredProficient communication skillsMaintains a high degree of professionalismDemonstrates time management and priority setting skillsDemonstrates a high commitment to qualityPossesses flexibility to work in a fast paced, dynamic environmentSeeks to acquire knowledge in area of specialtyHighly thorough and dependableDemonstrates a high level of accuracy, even under pressurePreferredKnowledge of using and administering Linux-based operating systemsAbility to program in Python, Javascript, Perl, or any similar general purpose programming languageKnowledge of the IP protocol suite, specifically relating to TCP and UDP protocol behavior and interdependencies with the applications suite (DNS, SMTP, HTTP)Knowledge and understanding of "NoSQL" document based data stores, like Elasticsearch or similarAbility to troubleshoot, manage, and develop web-based applicationsKnowledge and understanding of configuration management systems like Ansible or PuppetWorking Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.This role includes an "on-call" component where the employee is required to be the first responder for critical issues outside of normal business hours. The employee will participate in an on-call rotation with the rest of the team during which they will be expected to respond to occasional after-hours calls for a period of one week.Federal background checks and/or non-disclosure agreements on behalf of the OmniSOC's customer base may be required to fulfill employment requirements. Please see this link for more information.Work LocationBloomington, Indiana or Indianapolis, IndianaThis position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs. Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:Multiple plan options for medical insuranceDental insuranceHealth Savings Account with generous IU contributionLife insurance, LTD, and AD&D optionsBase retirement plan contribution from IU, subject to vestingAdditional supplemental retirement plan optionsTuition benefit for IU classes10 paid holidays per yearGenerous Paid Time OffPaid Parental LeaveEmployee Assistance Program (EAP)Learn more about our benefits by reviewing our online Benefits Brochure.Job ClassificationCareer Level: CareerFLSA: ExemptJob Function: Information TechnologyJob Family: Network Admin, Analysis, & Eng Click here to learn more about Indiana University's Job Framework.Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.Contact UsRequest SupportTelephone: 812-856-1234
Salesforce Business Analyst
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Group IT Functional Analyst - Planning Solutions
ArdaghGroup, Indianapolis
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Identifies opportunities and proposes projects to improve systems, processes, and infrastructure Performs resolution of day-to-day operations issues to ensure user, business and production requirements are met Ensure communications and documentation of status, root cause and resolutions are provided Performs testing of new system functionality and quality assurance for all systems fixes, enhancements, changes, and implementations Ensures support documentation is created, updated, and used as intended to assist with production troubleshooting and resolution. Collaborates with External IT Application Support (Cloud and Help Desk) as well as internal IT to investigate software issues reported by Supply Chain Planners and implement remediation steps including following case initiation and escalation procedures with Blue Yonder Support Continuously monitors various releases of Blue Yonder and liaise with Business and IT to determine enhancements that could be of value to the business. Works with external Implementation Partners, IT and Business representatives to develop/test the new features and follow protocol to promote to production Minimum skills / qualifications: Bachelor's degree in IT or a related field 5+ years of hands-on experience with integrated planning solutions such as Blue Yonder, SAP APO, SAP or others, preferably in one or more areas of Demand Planning, Supply Planning and Production Sequencing Good technical understanding of SAP ECC modules such as PP, SD,LE Good understanding of IT infrastructure and cloud technologies Ability to establish and maintain a high level of customer trust and confidence Travel: 10-20% Preferred skills / qualifications: Deep understanding of Application development and application lifecycle management Ability to analyze project, program and portfolio needs Excellent communications skills - both written and verbal Teamwork, Oral & written Communications, Logical Analysis, Business skills and methods, Business Processes, Strategic Planning, Application and integration modelling and design skills Knowledge of problem analysis, structured analysis, and design techniques. IT experience in a global operations environment Strong analytical and conceptual skills; ability to create original concepts/theories for a variety of stakeholders Ability to facilitate business meetings and influence best practices Compensation The anticipated base annual salary range for this role is between $xx,xxx and xx,xxx per year. Please note that the salary range provided is a good faith estimate. The final salary will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate. About Ardagh Group Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world's leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion. Today we have a presence across Europe, Africa, and North America. Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from? Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality? Did you know we produce more than 160 million containers per day? Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what's possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you'll enjoy the journey! Benefits Offered Medical, prescription, dental and vision plans Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Life insurance 401(k) retirement plan with company match and an employer retirement contribution Paid holidays, floating days and vacation Short- and Long-Term Disability (STD/LTD) Employee Assistance Program (EAP) Tuition reimbursement program Professional and personal development opportunities through Employee Resource Groups Benefits available from day 1 of employment Flexible and hybrid working hours Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law. Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Clare McHugh ([email protected]) if a reasonable accommodation is needed.Nearest Major Market: Indianapolis
HRIS Analyst
JD Finish Line, Indianapolis
SummaryThe HRIS Analyst is responsible for supporting our Human Resources Information Systems (HRIS), technology and strategies with strong systems knowledge, departmental partnerships and being an advocate for the end user. With Workday being the primary system to support, the incumbent aids in implementation, monitoring integrations, business processes, process improvement, feature enhancements, security administration and reporting that lead to a more effective and efficient organization. This individual will effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties:Partners with the Manager of HR Technology and Enablement to develop/maintain integrations, process improvement and employee experience.Provides insight, recommendations, develops processes and best practices as it relates to HR system(s).Remains current on HR systems' functionality and actively seeks ways in which to leverage them.Responsible for business process development, improvement, configuration, data management, releases, testing, maintenance, and implementation within Workday (HCM, benefits, performance, and talent) and other HR systems.Maintains vendor relations, feature releases and data management.Maintains current awareness of industry trends, techniques and best practices.Responsible for developing and enhancing strong partnerships/collaboration with other departments to gather information and translate that into a business process/system functionality that both aligns with the needs of the business and keeps the end user experience in mind.Aids in the creation and maintenance of journey mapping for both the end user experience and system process.Provides support for our internal department and SMEs as it relates to systems, best practices, processes, access and reporting needs.Acts as an administrator for the HR systems. This includes troubleshooting and resolving technical issues.Works with vendors to develop data imports, exports, and reporting; establishes recurring data feeds.Monitors HRIS integrations to ensure they are functioning properly and troubleshooting any issues.Works with team members cross functionally to identify ways to improve integrations.Supports and monitors quality control processes for maintaining data integrity and security of HRIS.Develops and maintains system documentation, processes and procedures.Answers/responses to escalated questions, requests, education and errors from the HRIS inbox and other communication methods in a timely matter.Additional duties and projects as required.Required Education and/or ExperienceBachelor's degree in related field and 2 - 4 years of related HRIS experience, preferably in the Workday system, or equivalent education and/or experience. Experience in systems management and reporting tools, such as MS Access and Excel is critical. Knowledge of HR processes and terminology. Internal JD Finish Line experience strongly preferred.Required Computer and/or Technical SkillsShould have basic to intermediate knowledge and abilities with Google Suite or Microsoft Suite; intermediate to advanced knowledge of Excel/Google Sheets. Experience with HCM, Security, Business Processes, Configuration and Basic Integrations. Experience preferred, but not required in Workday/Dayforce/UKG modules such as Recruiting, Expense, Performance Management, Payroll, Benefits, and Compensation Management.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Sit for more than 6 hours per shiftUse hands to finger, handle and feelReach with hands and armsTalk and/or hearWalk or move from one location to anotherOccasionally may need to climb, balance, stoop, kneel, or crouchLift and/or move up to 10 pounds regularly and up to 25 pounds occasionallyPunctuality and regular attendance consistent with the company's policies are required for the position.Average work week is 40-45 hours, which can vary depending on business need.The work environment for this position is a moderately noisy office setting.The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy. Pay range: $60,000 - $65,000 (Depending on Experience); 10% bonus target. This role will be eligible for medical, dental, vision, 401k, sick leave, parental leave, and company paid time off plan.
IT Software Asset Analyst
Bell Techlogix, Inc., Indianapolis
Grow your career. Drive innovation. At Bell Techlogix, employees are key to our growing success. We are always looking for driven, smart, and dedicated professionals to add to our award-winning team. We strive to create an inclusive and collaborative workplace where our employees feel valued and have opportunities for career growth. Bell Techlogix offers various training and development programs to help you advance in your career within our company. Bell Techlogix is a Certified Great Place to Work and is recognized as a Diversity Employer.Software Asset Analyst is responsible for accurate, detailed, and timely reporting of asset repository, contracts, and renewals. Specific duties will include monitoring and updating ticketing & spend management systems; reporting and root cause analysis of discrepancies in repository; inventory tracking and trend analysis on software and hardware; assist in daily, weekly and monthly inventory discrepancy research and resolution; work with third parties and other vendors concerning renewals, purchases, licensing, and contracts; negotiate with vendors and obtain quotes for new software purchases or renewals; assess process adherence and provide feedback to appropriate stakeholders on findings. Leading and organizing meetings or calls, taking accurate notes, and documenting the activities, actions, and assignments in the ticketing systems following this interaction. The Analyst must have the ability to develop and document operation processes and work instructions driving efficiencies and best practices. A subject matter expert related to software installation, licensing, and reporting, with the ability to do root cause analysis around data anomalies.Essential Functions: Software contracts renewal and acquisitionsServiceNow software entitlements assignments and functionalityResearch and discovery of software titles and licensing.Cost AnalysisAnalyze operational reports for data anomalies, discrepancies, and trend assessmentReview data for accuracy and completeness, identify gaps and drive change with appropriates teamsConsolidating and Co-termingResearch, exploration, and discovery of dataCoordinate lifecycle communications and planning with appropriate stakeholders (order, License/rights, install)Drive version control and application end of support awareness through research and analysisUnderstand database normalization and relationship dependenciesRoot cause analysis related to identified gaps and data trendsSupport engineering team in identifying application packaging needsReview existing process collateral and look for improvement related to software lifecycle management by the ITAM teamWork closely with other departments to ensure successful deployment of processes; providing communication when gaps are identifiedClient facing/engaging for review of IT Software Asset Management service delivery or process modifications based on environment changesCapable of organizing and leading team meetings Other duties as assigned by management. Required Education, Knowledge, and Experience: Associate degree or at least 3 years work experience in software management fieldWorking knowledge of ServiceNow, SAP Ariba, SCCM, MECM, or other repository and discovery toolsExperience in Microsoft office (Word, Excel, Project, PowerPoint, and Outlook)Software compliance reporting knowledgeSoftware knowledge related to usage, licensing, and entitlements in support of compliance reportingAbilities and Skills:Must be driven, self-motivated, and a strong team player with the ability to learn quickly and adapt to new solutions, programs, and ideasAbility to mentor and coach/train data administration team membersAbility to multi-task and work well under pressureAbility to work well in collaborative environmentClient engagement skillExpertise related to software publisher licensing requirementsTroubleshooting and root cause/analytical deep dive abilityStrong understanding of either hardware configuration or software install use and discoveryExcellent written and verbal communication skills necessaryStrong organizational skillsStrong attention to detail Conditions of Employment:Must pass background check.Must pass pre-employment drug test.Equal Opportunity Employer - Disability & Veteran
Lead Analyst
Centraprise, Indianapolis
Role : ServiceNow Lead Analyst Location : Indianapolis, IN Client: Eli Lilly and CompanyRoles & Responsibilities: Strong Technical leadership in one or more services in scope for this engagement Collaborate with the ServiceNow Product Owners and Process Owners on demand management, prioritization, enhancements, and operational support for listed services Understands Common Service Data Model (CSDM), CMDB architecture, its integrations with other sources, ServiceNow Discovery, Service Mapping designed by Customer and the importance of various CI attributes, data relationships, asset and CI tables and the dependencies between them. Supports the development and improvements for the data quality dashboard or ServiceNow CMDB health check reports (CMDB Health Dashboard) Reports the holistic high-level CMDB health metrics for Lilly Management (% accuracy across IDS, action completion reports etc.) Provide training, consulting, and guidance to the Technical Analysts and the local configuration managers (LCM) across Information and Digital Solutions (IDS) for data accuracy and quality Support the development of the guidelines and execution of data clean-up or refresh Escalate to Client, when there is no response or actions from LCMs/IDS partners, by the specified deadline Support the establishment of the timelines and deadlines for IDS partners to address the gaps and inconsistencies