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Manager, Specialist Sales | Test and Learn | Restaurants and Dining
Mastercard, Chicago
Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Specialist Sales | Test and Learn | Restaurants and DiningWho is MastercardWhat role do we play in the modern world? Are we an enabler of purchases or a facilitator for transactions? We play a much larger role in the world by enabling those that have no access to financial systems. We have the technology, people and Brand to serve modern society. Today, we are a global tech company that connects everyone to endless possibilities, priceless possibilities.OverviewThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments and many others.RoleManager level role focused on our Test & Learn platform, leveraged by 300+ clients globally and growing revenue with new clients in key segments (Retail, Restaurants, Grocery). * Responsible for developing and executing the sales strategy for a key set of prospect accounts within the US to secure multimillion-dollar, multi-year deals * Build and develop a cold pipeline into an active one, ultimately progressing to signed platform deals * Ability to message the benefits of bundling Test & Learn with other Data & Services products (SessionM, Managed Services, SpendingPulse, Customer Data Enhancement, etc.)* Advocate for funding incentives the Market Development team and with Mastercard Core for CBA penetration* Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals* Ability to seamlessly partner across our Data & Services Sales CBL population * Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking * Will serve as the face of Mastercard D&S to senior level client stakeholders, including c-suiteAll About You * Deep understanding of the suite of Mastercard Data & Services value propositions with a thoughtful approach to executing within and across markets* Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise* Strong software or data driven solution selling background with success with 12-18+ month sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach * 5-10 years of progressively complex hunting sales within Restaurants/Dining. Rolodex of C-Level / EVP / SVP contacts preferred * Ability to thrive and build robust pipeline with limited lead generation support* Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues* Revenue management experience* Revenue goal-setting abilities* Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large dealsSalary Range: 115,000-140,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Specialist Sales | Test and Learn | Restaurants and DiningWho is MastercardWhat role do we play in the modern world? Are we an enabler of purchases or a facilitator for transactions? We play a much larger role in the world by enabling those that have no access to financial systems. We have the technology, people and Brand to serve modern society. Today, we are a global tech company that connects everyone to endless possibilities, priceless possibilities.OverviewThe Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments and many others.RoleManager level role focused on our Test & Learn platform, leveraged by 300+ clients globally and growing revenue with new clients in key segments (Retail, Restaurants, Grocery). * Responsible for developing and executing the sales strategy for a key set of prospect accounts within the US to secure multimillion-dollar, multi-year deals * Build and develop a cold pipeline into an active one, ultimately progressing to signed platform deals * Ability to message the benefits of bundling Test & Learn with other Data & Services products (SessionM, Managed Services, SpendingPulse, Customer Data Enhancement, etc.)* Advocate for funding incentives the Market Development team and with Mastercard Core for CBA penetration* Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals* Ability to seamlessly partner across our Data & Services Sales CBL population * Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking * Will serve as the face of Mastercard D&S to senior level client stakeholders, including c-suiteAll About You * Deep understanding of the suite of Mastercard Data & Services value propositions with a thoughtful approach to executing within and across markets* Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise* Strong software or data driven solution selling background with success with 12-18+ month sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach * 5-10 years of progressively complex hunting sales within Restaurants/Dining. Rolodex of C-Level / EVP / SVP contacts preferred * Ability to thrive and build robust pipeline with limited lead generation support* Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues* Revenue management experience* Revenue goal-setting abilities* Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large dealsSalary Range: 115,000-140,000In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.PDN-9bba8be4-6d29-4ba8-9b7b-0aef356898ad
Software Engineer
STOUT RISIUS ROSS LLC, Chicago
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.As a Software Engineer, your primary role lead and implement efforts custom Stout software applications, with a strong focus on security. You will be able to further your skills on a platform that utilizes several modern technologies. Initially this role will focus on existing platforms that require significant enhancements. Experience with SQL, C#, and SDLC methodologies is essential. You've worked on product development for at least part of your career and prefer to build new and innovative systems in a collaborative environment. You have a passion for technology, get satisfaction from solving real business problems, can communicate effectively, and enjoy being part of a team. Major Duties and Responsibilities:Completes technical design, development, testing and implementation of front-end website, related databases and app changes based on new projects or requests as assigned.Updates documentation for website, apps, databases, website/app technical details, website change process, etc. as changes arise from projects or requests.The ability to think critically and work as part of a collaborative cross-functional team and drive projects to a successful conclusion.Performs static/dynamic code testing, manual code inspection, threat modeling, design reviews and penetration testing of internal web applications and external partner applications to identify vulnerabilities and security defects.Supports the implementation and enforcement of secure design principles according to policies, standards, and patterns of Information Security.Serves as a Subject Matter Expert (SME) in web application security for enterprise projects during development phases to provide Information Security consulting and recommendations, ensuring the implementation of approved security requirements.Working knowledge of web servicesCollaboration on product conceptualization for security by designRapid decision-making to prevent delayed releases due to security issuesMaintain code development using Azure DevOpsLeverages C#, ASP.Net, Visual Basic, CSS, C#, JavaScript, JSON, SQLKnowledge, Skills & Abilities: At least 5 years of experience.College level courses in related field (i.e., web design and information technology).The equivalent of two years of experience performing either web design, web production and/or large web technology roles in a team environment. Desired functions include, but are not limited to, web designer, web developer, app developer, or project manager.The equivalent of two years of experience troubleshooting web technology issues with internal and external stakeholders.A bachelor's degree in a related field (e.g., communication, design, technology, or IT project management).Experience with graphic design, or user experience design a plus.Experience with Microsoft technologies deployed through Azure DevOps.Experience with utilizing DevExpress controlsExperience with SDLC security best practicesStrong knowledge of C#, ASP.Net.Very strong SQL skillsExperience or knowledge of LINQ to SQLExperience handling upgrades to integrations and troubleshooting bugsProficient analytical, evaluative, and problem-solving abilities.Proficient interpersonal, written, and oral communication skills.Collaborates well in a (physical or remote) team environment and is sensitive to the needs of business stakeholders.Experience with evaluating and remedying Ethical Hacking and Web Penetration Test recommendations.Must be authorized to work in the US without employer sponsorship.For individuals assigned to work in California, Colorado, New York City, or Washington, Stout is required by law to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,000 - $138,000 Annual. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here - https://www.stout.com/en/careers/benefits . #LI-CM2 Why Stout? Our goal is to provide a comprehensive Total Rewards program that includes competitive compensation, benefits & wellness programs that allows employees to choose what's most important to them at any life stage. At Stout, we are committed to the personal and professional development of our employees while fostering a diverse and inclusive environment.Stout Culture: We honor the fundamental value and dignity of all individuals. We are committed to representing and including the unique experiences, perspectives, and backgrounds of our people, partners, and the communities we serve. Our core values embrace a culture of inclusion and the equitable treatment of all team members, starting with Stout's leadership and spreading across the organization. We strive to recruit, develop, and retain individuals with an array of talents, ideas, and experiences that propel the entrepreneurial spirit and exceptionalism that drive our success. To learn more about our commitment to diversity, equity, and inclusion, click here .Professional Development: To foster employee development we offer ongoing training and learning opportunities, employee resources groups, mentorship programming, and professional designation reimbursement. We believe in timely and proactive performance excellence, ongoing 360 feedback, clear performance expectations at each level, and quarterly check-ins with your manager ensure you are supported and growing your career.Stout Benefits : Stout offers a variety of benefits to meet the ever-changing needs of our employees throughout their career at Stout. View our Benefits page to see what this can look like for you. Flexible Work Schedules: Work-life balance is important to us and we want our employees to have balanced lives, which is why we have a discretionary time off policy for all salaried exempt employees. This gives you the ability to take time off as appropriate.The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, creed, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, physical or mental disability, age, protected genetic information, protected veteran status or any other characteristic protected by applicable local, state or federal law. Stout values a diverse workforce and strongly encourages women, people of color, members of the LGBTQ+ communities, veterans, people with disabilities and members of other underrepresented communities to apply . Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, diversity, and personal growth? Stout might just be the right place for you.
Manager, Software Engineering ( Remote ) - Salesforce
AssistRx, Chicago
A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their patients, providers and pharmacies. iAssist?, AssistRx's flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand - accuracy, adherence and, most importantly, access and speed to therapy.Requirements Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners, and developers Experience with short release cycles, feature toggle implementations, and continuous integration Experience with a microservice architecture and platform-based development Reponsible for development process improvement and removing impediments Contributes to development tasks such as coding and feature verifications to assist teams with release commitments Coaching and mentoring leads through technical and nontechnical challengesBachelor's degree in Computer Science, Business Information Systems or related field or equivalent work experience is required6+ years experience in software developmentLeading a teamExperience(s) as a technical or team lead or equivalent experienceWorking knowledge of unit testing, user stories or use cases, design patterns or equivalent experience, and object oriented software designDesire to be a team player and work in a fast-paced environmentAdvanced knowledge of Salesforce.com CRM platformExperience with developing using Apex, Flows, Lightning components, and integrations with third parties (internal and external) using platform eventsProven advocate for best practices in software design and developmentSalesforce certification(s) a plus!BenefitsSupportive, progressive, fast-paced environmentCompetitive pay structureMatching 401(k) with immediate vestingMedical, dental, vision, life, & short-term disability insuranceAssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Manager, Performance Marketing
Intersport, Chicago
BackgroundLocation: Chicago, IL (remote/303 E Wacker Dr., Suite 2200)Type: Full-time, permanent positionDivision: Agency ServicesReports to: Senior Developer and Software EngineerOverviewIntersport, a leader in sports, entertainment, and lifestyle marketing and media for over three decades, provides expertise in the areas of:Agency Services: brand consulting, creative, content production, digital, experiential marketing field marketing, hospitality, performance marketing, social media marketing, and sponsorship consultingProperties - owned-and-operated live sports and lifestyle events and media assets airing on broadcast and digital networksIntersport's Agency Services offering provides a breadth of clients across numerous industries with a range of bespoke marketing capabilities. The Manager, Performance Marketing (Manager) will help set the strategic vision for, and adherence to, data-driven planning and decision-making to help clients maximize their marketing ROI and reach their business and brand objectives. The Manager should have experience in digital marketing analytics and the ability to make recommendations to optimize performance and campaign effectiveness, all communicated in measurable outcomes. ResponsibilitiesGeneralEmbody and reflect Intersport's performance-based culture and commit him/herself and team to the highest standards for all agency workWork effectively with cross-functional teams to deliver planning and executional excellencePerformance Marketing StrategyDevelop and execute a comprehensive performance marketing strategy within business-to-business (B2B) and direct-to-consumer (DTC) industries (e.g. Food & Beverage, Agricultural, Trades, and Lifestyle)Business Leadership and PlanningGuide brainstorming and idea generation sessions with cross-functional teamsOversee vendor relationships, including contracts, negotiations and oversight of the deliverables and quality of workPaid AdvertisingManage and optimize paid advertising campaigns across various channels (e.g., Paid Search, Paid Social, and Display) to nurture consumer purchase acquisition within the buying cycle Conversion Rate Optimization (CRO)Lead CRO efforts to optimize landing pages, user funnels, and user experience to maximize conversion rates and improve customer acquisition efficiencyBudget ManagementOversee the allocation of the performance marketing budget to ensure maximum ROI while meeting growth targetsAnalytics and ReportingUtilize data-driven insights to make informed marketing decisions, track and report on key performance metrics, and adjust strategies as needed to achieve performance goalsAct as the authority on client and campaign review debriefings and analyze and evaluate individual programs and tacticsOversee points-of-view for current and potential opportunities with Intersport's Insights and Strategy teamWork with internal account team to adapt programming with brand, consumer, and in-market learningsTesting and ExperimentationImplement A/B testing and experimentation to identify opportunities for improvement and refine marketing strategiesCross-Functional CollaborationCollaborate with project management, creative, production and digital teams to ensure performance marketing efforts align with the overall client's strategy and goalsMarket Research & ComplianceStay informed about industry trends, digital best practices and competitor activities to identify growth opportunities and potential threatsServe as a subject matter expert on market and related industry trends, emerging technology, and best practices, and proactively communicate insights and experiences with colleagues and clientsInfluencer and Partnership MarketingDevelop and manage influencer marketing programs and strategic brand partnerships to expand reach and drive performance marketing resultsManaging CRM Email CampaignsOversee all aspects of email nurture marketing campaigns within HubSpot or Sales Force Marketing cloud; develop email nurture workflows, triggers, database segmentation, scheduling, testing, deployment and performance monitoringTeam ManagementWork collaboratively with all members of integrated teamManage, train, and mentor the junior-level team member(s) with responsibility for goal setting, feedback, and constructive guidanceEnsure supporting team members produces quality work, including research and competitive analysisQualificationsMinimum four (4) years' experience in a performance marketing role at an agency, brand, media company, or related organizationDemonstrable success in managing performance marketing initiatives across multiple programsStrong understanding of digital marketing channels, including paid search, social media advertising, display advertising, and affiliate marketing (e.g., Google Ads, Facebook Ads), SEO, SEM, and CROStrong analytical skills with proficiency in marketing analytics tools and data-driven decision-making using performance marketing platforms and tools, such as Google Ads, Facebook Ads Manager, Google Analytics, and marketing automation softwareThe ability to present persuasively to gain internal alignment and communicate effectively with senior-level clients and decision-makersAbility to manage several clients and oversee account team in the midst of multiple programs/projects concurrently in a fast-paced and high-intensity work environmentProven effectiveness in managing and mentoring junior team membersApplication of superior prioritization and time-management skillsAbility to work independently and as part of a teamProactive, team player with a strong work ethicExemplary written and oral communication skills with proficiency in PowerPoint, Word, ExcelAbility to travel for business as neededIntersport is an Equal Opportunity Employer.
Manager, Product Support
Braven, Chicago
About BravenBraven is a career-accelerating program that prepares promising young people-many of whom are people of color, from low income backgrounds, and the first in their families to attend college-to secure a strong first opportunity after college graduation.We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.Together, we are helping to open up access to the American Promise, empowering a generation of leaders who mirror the diversity of our country.To learn more, take a look at Braven's Impact Report and Jobs Report.About the RoleIn order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Manager, Product Support who will own the administrative and support functions for third party platforms at Braven.You will serve as a Subject Matter Expert for our third party platforms and will work closely with project managers to incorporate new functionality and feature requests into a roadmap that helps ensure our systems are scalable. You will also perform quality assurance checks on the functionality of new engineering fixes and features and play a leadership role in translating the problems you see into recommendations to solve issues more systematically.This role is on the Product Team and reports directly to the Director, Product Support.What You'll Do Platform Administration (65%)Serve as one of the central points of contact on the Product Support team for Braven's core technology products, inclusive of fully understanding the functionality of the third party platformsCoordinate with key internal stakeholders on a regular basis to provide relevant updates that impact their day-to-day operations and to push content updates to platformsDesign and implement trainings on core products for staff that interact with products in their rolesProject Management (20%)Collaborate across key stakeholders to determine the scope and capacity needed for new product launches and ongoing supportEvaluate product support infrastructure and identify areas of risk and standard operating procedures for customers and staffAudit current processes and make recommendations for improvement, both in training and delivery of supportCommunications (10%)Help create communication plan for roll out of new features or bug fixes across key stakeholders (internal and external)Communicate key themes that emerge through support requests to identify potential areas for development updatesOther duties as assigned (5%)RequirementsMinimum RequirementsAt least 5 years of work experience3+ years of Customer Experience or Product Management experience in a technical support roleProficiency in a ticketing system software, such as Jira Service Management, ZenDesk, or othersExperience with Salesforce, Google Suite, Zoom, and SlackKnowledge of modern software development practices and concepts such as Agile, Waterfall, Scrum, DevOps, Lean, etc.Preferred QualificationsBachelor's degreeStrong communicator and facilitator, able to present ideas and content in a concise, clear, engaging way and able to adapt your approach to meet the needs of a variety of stakeholders, including technical and non-technical teammatesExperience with data visualization tools (ideally Tableau), student experience platforms (ideally Pathify), Learning Management Systems (ideally Canvas), and project management platforms (ideally Jira Work Management)Strong initiative and ability to work independently with limited directionCommitment to continuous learning and improvement and comfortability seeking out, receiving, and implementing constructive feedback without taking it personallyExcellent ability to collaborate effectively and cross-functionally with teammates and problem solve at the systems levelPassion for our mission and those whom we serve as evidenced by an unwavering customer service orientation and drive to set others up to do their best work.Comfortability with ambiguity and working in the gray, while being excited about and able to convert that gray into black and white.Willingness to roll up your sleeves to get the work done that will propel Braven through this growth phase.Demonstrated commitment to equity and inclusion.Exemplification of Braven's core values.Experience that has informed your belief in Braven's mission and has prepared you to work with, or for, Braven's student Fellow population.Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.Work DemandsAbility to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ), or New York City (NYC) at least 3 days per weekAbility to work some evenings and weekends to support 10-15 events per semester (both virtual and in-person)Additional RequirementsAuthorized to work in the U.S.Must be fully vaccinated against COVID-19 and provide proof of such by the date of hire. Individuals may claim exemption from the vaccine requirement for medical or religious reasons.Application & Interview ProcessWhile the interview process may vary slightly, the general process will be:Phone screen with Talent Team memberPerformance TaskInterview with Hiring ManagerPanel Interview with Key PartnersReference ChecksBenefitsCompensation and BenefitsThe salary for this position, which depends on prior work experience and our assessment of your demonstrated fit for the role, will likely be between $49,000-61,200 in Atlanta, $51,500-$64,400 in Chicago, and $56,800-$70,900 in New York/Newark. Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the application process.Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)Match of your 401K contribution up to 5% of your base annual salary, starting your first full monthCoverage of 85% of health insurance premium for employee and dependentsA one-month paid sabbatical after 4 years on staffLocationWe gather in the office at least 3 days per week (on Tuesday, Wednesday and Thursday) and often work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, Newark, or New York City. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.Commitment to Diversity, Equity, and InclusionAt Braven, we are committed to attracting, engaging, developing, and retaining a diverse team. Braven operates in the context of our American culture, against the backdrop of systemic racism and oppression of marginalized people since our country's founding. We are committed to assembling leaders at our organization who have emerged from everywhere, with a particular emphasis on those who share the racial and income backgrounds of our Fellows, and creating an inclusive culture that allows all teammates, of all experiences and identities, to thrive.Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.
Manager, Cyber Product Owner (Cyber Intelligence)
Capital One, Chicago
Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber Product Owner (Cyber Intelligence)Capital One is seeking a product owner to help deliver game-changing cybersecurity solutions based on threat, data, and design thinking. At Capital One, we believe in the values of Excellence and Doing the Right Thing. We are a technology-oriented company delivering financial products to market through modern technology and constant innovation at a massive scale. Part of that innovation is leveraging technology to deliver the best cybersecurity solutions for our business. As a Product Owner supporting the Cyber Intelligence Service, you will be accountable for contributing to and delivering upon the strategic agenda for our core cyber products to drive meaningful progress for our customers and our business. In this capacity, you will drive product vision into our development teams, translate vision into delivery objectives, provide customer-informed guidance to shape products, and work with cross-functional teams to deliver well-managed and sustainable features that bring that vision to life. You will use your deep technical knowledge and subject matter expertise in cybersecurity and systems engineering to drive impactful improvements to our cyber capabilities. What you'll do:Communicate the Intelligence delivery roadmap to our stakeholders and leverage the product vision to inspire the teamsClearly articulate and advocate target persona, customer benefit, and value of features across teamsLeverage Intelligence experience and technical knowledge of how systems work to effectively support engineering teams in delivering valueUtilize strong cybersecurity background, customer research and insights to represent the voice of the customer to the engineering team(s)Incorporate design thinking and analytics to inform product designActively participate in research or design sessions for new featuresContribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.), design details and comprehensive acceptance criteriaLead internal backlog refinement sessions to refine cyber and customer intent, prepare business epics and stories for technical breakdown and planning, and ensure requirements are well understood by the engineering teamsPrioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activitiesEnsure the timely delivery of product deliverables by staying abreast of dependencies & impedimentsAct as a technical advisor to the product manager, engineering, and other stakeholdersCollaborate across multiple cross-functional teams and the Product Owner community and play a key role in key Agile and SAFe ceremoniesSupport teams through escalation and resolution of impedimentsDrive performance and innovation with data-driven insights and a culture of continuous improvementProactively identify opportunities when key metrics on security, resilience and performance for your product (s) are not performingMaintain technical and risk credibility with your own team(s) and with partners across our technology organizationAbout you:You have excellent written & verbal communication skills with a track record of being able to explain complex concepts to diverse audiencesYou believe that a core component of security's role is to enable the business, not just to secure it, and the solutions you bring to life are aligned to the needs of our developer community, customers, and business partners.You have experience leveraging Threat Intelligence to reduce risk or improve security controlsYou thrive in working in a fast paced, technologically forward leaning environment and are not afraid to push the boundaries of security capabilities.You seek to create enduring value by delivering reusable, extensible and resilient cybersecurity capabilities to address the evolving threat landscapeYou actively solve for cyber technical challenges in collaboration with engineering and architectureYou are naturally curious and stay on top of emerging trends and threats.You have a comprehensive understanding of iterative software delivery to connect effectively and in a meaningful way with software and platform engineersYou seek to understand the business and technology landscape and cross-functional dependencies to inform product vision and integration with larger organizational goalsYou are a clear thinker, thrive in working across teams, and an expert in dealing with ambiguity.You understand and track key metrics on security, resilience and performance for your product (s) and understand levers that drive these metricsYou have strong consulting and analytical skills and a risk management mindsetYou have the ability to foster collaborative, open working relationships with technology partners and other stakeholdersYou demonstrate balanced judgment in decisions and incorporate risk factors accordinglyYou have a strong bias for actionBasic Qualifications: High School Diploma, GED or equivalent certificationAt least 6 years of experience working in cybersecurity or information technologyAt least 3 years of experience in product managementPreferred Qualifications:Bachelor's Degree in Cybersecurity, Systems Engineering, or Computer Science3+ years of experience solving cyber technical challenges4+ years of experience translating business strategy and analysis into products3+ years of Cyber product owner experience2+ years of experience in technical writingExperience in regulated financial services organizations or tech companies2+ years of hands-on JIRA and Confluence experience1+ year of experience with MITRE and Cyber Kill Chain Frameworks2 or more professional certifications (SAFe PM/PO, CISSP, GIAC, CISM, CCSP, AWS Cloud Practitioner, AWS Security)?At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $201,400 - $229,900 for Manager, Cyber TechnicalSan Francisco, California (Hybrid On-Site): $213,400 - $243,500 for Manager, Cyber TechnicalCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).