Program Manager Salary in Dallas, TX

DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management.AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services. The AWS Support organization is global with 10 locations around the world. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.We are looking for a talented Senior Program Manager to join the AWS Support Business Strategy, Analytics and Data Science team to lead the global short-term planning function. The ideal candidate is a leader with demonstrated ability to develop network and site level plans, site plans, capacity optimization plans, online and offline work optimization methodologies, process roll out and drive organization adherence to new processes. Candidate will have a strong analytic background that enables him/her to manage global planning, a demonstrated ability to think broadly and strategically about Support Engineering initiatives and the ability to persuade executives to build consensus on objectives. This opportunity requires excellent problem-solving, communication skills and a strong track record of delivering results. Cross-team collaboration, project management, and executive presentation skills are essential. A strong record of customer advocacy and influence without authority is important for this roleKey job responsibilities• Identify/Implement short-term capacity plans and optimization plans, management tools and technology enablers that will improve operating accuracy and efficiency• Develop SLA based site demand and capacity forecasts at multiple levels of aggregation for multiple time horizons as part of a short-term planning function• Build models for effective monthly and quarterly planning cycles with business and operational stakeholders• Optimize demand and capacity for the business by balancing customer experience/service levels, employee experience, operational flexibility, and cost effectiveness• Mitigate capacity risks by managing dependencies across multiple teams. Clearly communicate dependencies and manage/track expectations• Coordinate with Operations, Capacity Planning, Training, Scheduling and workflow teams to maintain and update staffing plans.• Create new reporting & analytic opportunities by analyzing and understanding key planning processes• Communicate these plans and report on their execution to various stakeholders, and continuously improve the planning and execution cycle.• Provide recommendations for operational improvements and innovate new metrics and KPIs to measure performance.• Lead Projects to improve planning efficiency and support worldwide network of business units, and operational centers.• Monitor performance by analyzing performance statistics and financial results; evaluating staffing schedules to match contact volumes; evaluating potential productivity, quality, and customer-service standards; identifying and resolving problems; determining system and process improvements.• Prepare management reporting by collecting, analyzing, and summarizing data and trends and developing recommendations• Promote process improvement and standardization of processes across all operational sites in the network.A day in the lifeProfessional traits that is not unique to this position, but necessary for Amazon leaders:• Exhibits excellent judgment• Has relentlessly high standards• Thinks strategically, but stays on top of tactical execution• Expects and requires innovation of her/his team• Thinks big and has convictions• Is results oriented• Knowledge of or experience with spoken language understanding technologies a plus• Prior background working with operations for business-critical services, including estimating resource requirements, defining metrics, and driving improvements to operational processes• Knowledge of software development life cycle and SCRUM practices• Experience communicating with users, other technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization.• Excellent communication skills with stakeholders, peers and executives, and the ability to generate and communicate meaningful metrics representing end-user experiences for speech products and services• Comfortable working in a fast paced, highly collaborative, dynamic work environmentAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.We are open to hiring candidates to work out of one of the following locations:Dallas, TX, USABASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

About the role: We are seeking a highly talented and passionate Senior Program Manager- Renewable Energy Investments to help drive the growth of our Tax Equity Investments service, with a focus on strategic advisory and financial modeling in the renewable energy strategy and voluntary carbon market advisory space. This position is open to US remote or a hub Location, Schneider Electric's Energy & Sustainability Services Group is the leading renewable energy advisor to corporates globally, including client PPAs for over 14GW of solar and wind projects. Schneider's Cleantech Advisory and Sustainability business helps large global organizations reduce their environmental impact through clean energy procurement, efficiency, data management, and decarbonization of supply chains. Named the World's Most Sustainable Company, our team is incredibly proud of the work we do with clients to lead the clean energy transformation. Our Renewable Energy Investments team specifically engages clients in their efforts to scale their impact and accelerate the growth of clean electricity globally.You will serve as a subject matter expert around tax equity financial modeling and risk analysis with both clients and project developers. You will work directly with our most important clients and ensure engagements exceed clients' expectations and enhance our reputation in the market. You will also support other day-to-day projects and activities within the Tax Equity Investments offer, such as content creation, client and developer meeting preparation, program organization and management, internal team education, and more.This is a full-time position for qualified candidates who can work from Boulder, Colorado or a remote home office within the United States, with a willingness to travel periodically for team meetings and training. This role has four core functions: Financial modeling of tax equity investments Create and manage development of project financial models analyzing the economics and risks associated with solar, storage, and other emerging technologies Monitor and model various financial structures (project finance debt, equity, PTC/ITC, grants and other incentives, depreciation benefits, lease financing, tax equity investments, etc.). Diligence, risk analysis and underwriting Review and analyze 3 rd party and developer-supplied reports and financial models and be able to identify and address underwriting cash flow, accounting, and tax risks. Direct high-level engagement with Fortune 500 clients Create and present investment memos to leadership within Schneider and for our clients Act as a consulting subject matter expert across our areas of expertise Demonstrate executive presence, confidence and consultative selling skills in partnership with Business Development teams in order to effectively develop new business Play active role in operational excellence and growth of our Cleantech, Renewables, and Sustainability advisory practice Manage strategy and analytics to deliver all aspects of project delivery for multiple projects; including scope, schedule, budget and client engagement Support the design, development, standardization and presentation of materials, processes, and systems to implement successful Tax Equity Services for Clients Create standard sales materials, templates, proposals, pricing tools, and any other necessary system to accelerate the sales team's ability to scale Tax Equity Services Work with Business Development and Client Management teams to ensure efficient communications and provide excellent customer satisfaction throughout the client engagement Form excellent working relationships with various departments in the U.S. and globally, including Operations, Delivery, Operational Services, and other Schneider Cleantech teams We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.This job might be for you if you have the following: At least 5 years of direct work experience with renewable energy development or similar industry experience in investment banking, corporate finance, or consulting Significant renewable energy tax equity finance experience (ITC, PTC, various structures), either on the buy side or the sell side, and knowledge of renewable energy project economics Advanced knowledge of financial modeling techniques and analysis of proforma financial statements Significant experience, proficiency and passion for developing and preparing financial models specifically for renewable energy tax equity projects Familiarity with transaction-based workstreams such as debt or tax equity financing, M&A, etc Master's Degree in Finance or a related technical field (preferred) Demonstrated talent in synthesizing data and complex concepts into informed recommendations and concise presentations High degree of familiarity with utilizing project finance models to underwrite debt and/or tax equity financing Deep understanding of tax equity documentation (i.e. LLCAs, ECCAs, and MIPAs) and customary investor reporting requirements. Strong aptitude for learning new and different topics Creativity and ability to formulate and implement service and deliverable enhancements High commitment to company vision, values, and excellent customer service with high quality work product Strong multi-tasking skills with the ability to work on multiple projects in diverse areas Excellent organizational and task management skills and processing capacity Ability to operate autonomously (but with guidance) in a dynamic and transformational environment, with the skills to utilize and leverage existing tools such as Salesforce.com, Microsoft Office Suite, and Adobe Demonstrated experience with the sales process for professional sustainability or renewable energy services to industrial and/or commercial clients; experience and knowledge from working within the renewable energy, voluntary carbon markets, sustainability or environmental industry is required Persistence and proactive follow up of tasks and projects throughout the sales cycle Experience in interfacing with and presenting to management levels at Fortune 500 companies Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us?Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.€25.7bn global revenue137 000+ employees in 100+ countries45% of revenue from IoT5% of revenue devoted for R&DYou must submit an online application to be considered for any position with us. This position will be posted until filledIt is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. About the role: We are seeking a highly talented and passionate Senior Program Manager- Renewable Energy Investments to help drive the growth of our Tax Equity Investments service, with a focus on strategic advisory and financial modeling in the renewable energy strategy and voluntary carbon market advisory space. This position is open to US remote or a hub Location, Schneider Electric's Energy & Sustainability Services Group is the leading renewable energy advisor to corporates globally, including client PPAs for over 14GW of solar and wind projects. Schneider's Cleantech Advisory and Sustainability business helps large global organizations reduce their environmental impact through clean energy procurement, efficiency, data management, and decarbonization of supply chains. Named the World's Most Sustainable Company, our team is incredibly proud of the work we do with clients to lead the clean energy transformation. Our Renewable Energy Investments team specifically engages clients in their efforts to scale their impact and accelerate the growth of clean electricity globally.You will serve as a subject matter expert around tax equity financial modeling and risk analysis with both clients and project developers. You will work directly with our most important clients and ensure engagements exceed clients' expectations and enhance our reputation in the market. You will also support other day-to-day projects and activities within the Tax Equity Investments offer, such as content creation, client and developer meeting preparation, program organization and management, internal team education, and more.This is a full-time position for qualified candidates who can work from Boulder, Colorado or a remote home office within the United States, with a willingness to travel periodically for team meetings and training. This role has four core functions: Financial modeling of tax equity investments Create and manage development of project financial models analyzing the economics and risks associated with solar, storage, and other emerging technologies Monitor and model various financial structures (project finance debt, equity, PTC/ITC, grants and other incentives, depreciation benefits, lease financing, tax equity investments, etc.). Diligence, risk analysis and underwriting Review and analyze 3 rd party and developer-supplied reports and financial models and be able to identify and address underwriting cash flow, accounting, and tax risks. Direct high-level engagement with Fortune 500 clients Create and present investment memos to leadership within Schneider and for our clients Act as a consulting subject matter expert across our areas of expertise Demonstrate executive presence, confidence and consultative selling skills in partnership with Business Development teams in order to effectively develop new business Play active role in operational excellence and growth of our Cleantech, Renewables, and Sustainability advisory practice Manage strategy and analytics to deliver all aspects of project delivery for multiple projects; including scope, schedule, budget and client engagement Support the design, development, standardization and presentation of materials, processes, and systems to implement successful Tax Equity Services for Clients Create standard sales materials, templates, proposals, pricing tools, and any other necessary system to accelerate the sales team's ability to scale Tax Equity Services Work with Business Development and Client Management teams to ensure efficient communications and provide excellent customer satisfaction throughout the client engagement Form excellent working relationships with various departments in the U.S. and globally, including Operations, Delivery, Operational Services, and other Schneider Cleantech teams

DESCRIPTIONThe Amazon Aviation Security (AvSec) team is looking for an enthusiastic Aviation Security leader to join the team as the Sr. PM Security Management System (SeMS). In this role, you will be responsible for leading and developing AvSec’s SeMS program including facilitating SeMS mechanisms such as the Security Review Board, Security Data Analysis Groups, Risk Management and Quality Assurance programs. The Sr. PM SeMS interfaces with customer and partner organizations to drive senior level visibility to security risks across aviation operations at Amazon. Additionally, this position supports AvSec team members to establish mechanisms and ensure the compliance of operations, programs, manuals, and training with regulatory and Amazon requirements through coordination of the department’s quality assurance activities. The successful candidate will facilitate and continue to optimize the documented framework to execute on a global security culture in Amazon’s aviation operations that is complaint with regulatory and Amazon requirements. This position will require strong communication and analytical skills with a focus on regulatory compliance, technical writing, quality assurance, and risk management. Key job responsibilitiesThe Sr. PM SeMS leads the administration and continued development of the AvSec SeMS and facilitates supporting mechanisms such as the Security Review Board, Security Data Analysis Groups, and Security Risk Assessments. The successful candidate will coordinate the operation and administration of AvSec’s Quality Assurance (QA) program including the performance of audits, training of auditors, developing an audit plan, and maintaining conformance with program requirements (e.g. corrective action plans, assurance, etc.). You will support a team of Policy and Procedure Program Managers as you develop regulatory program submissions for host country regulators, airport authorities and air carriers and serve as the subject matter expert (SME) within AvSec to ensure policies, standards, and procedures are complaint with relevant regulatory and company requirements. You will work collaboratively with technology teams and field end users to serve as business program manager developing requirements for technology and tools that support the SeMS. Eligibility Qualifications:• This role is regulated by the Transportation Security Administration (TSA) and may be subject to requirements imposed by U.S. Customs and Border Protection (CBP). Successful candidates must therefore complete all screenings prescribed by the TSA and the U.S. CBP.• Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), and TSA (as applicable).• This position may be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant's history of DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring applicant into a safety-sensitive position.• This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.• Ability to travel domestically or internationally up to 20% of the time. A day in the lifeAs a Sr. PM SeMS, you will work on updates to program governance and mechanisms utilizing your experience in leading similar programs, along with feedback and engagement from team members across the AvSec and broader aviation functions at Amazon. You will develop implementation and communication plans for these changes and ensure they are executed on time and with the appropriate level of support provided to your customers in the field. You will work with stakeholders from across AvSec to execute on the quality assurance mechanisms that you developed, and will generate reports and escalations to leaders to ensure conformance. You may also travel to sites to oversee or perform quality assurance activities or train assessors. You will facilitate key mechanisms of the SeMS such as the security review board, security data analysis groups, and security risk management assessments and hold the department accountable for adhering to the SeMS governance. These mechanisms ensure leaders have visibility to the security and compliance health of Amazon’s aviation operations. You will support Policy and Procedure Program Managers, AvSec leaders, and field personnel in developing, reviewing compliance and accuracy, and securing internal and external approvals for new documentation, training, and communications. About the teamThe Amazon AvSec team is responsible for security, loss prevention, and regulatory compliance across Amazon’s aviation operations. The organization is built with four core pillars; Security Management Systems, Programs and Quality Assurance, Security Operations, and Credentialing. The organization is committed to identifying and mitigating risk to people, Amazon assets, Amazon brand and regulatory compliance through the development, implementation, and continuous improvement of best-in-class aviation security procedures, standards and guardrails between which Amazon operates. By supporting our customer teams across Amazon’s aviation operations to implement process improvements, mitigate risk, resolve equipment issues, and implement new processes to improve performance, AvSec contributes to safe and secure transportation of air cargo to our customers.We are open to hiring candidates to work out of one of the following locations:Dallas, TX, USABASIC QUALIFICATIONS• Bachelor degree or 7+ years of experience in one or a combination of the following disciplines; corporate security or safety management, transportation/supply chain operations or aviation security• 5+ years of experience of working with and influencing aviation security or safety authorities and associations • 5+ years of demonstrated leadership experience managing risk in a regulated industry • Understanding of aviation security operating practices, regulations and standards (International Civil Aviation Organization (ICAO), International Air Transport Association (IATA), US and foreign regulatory programs), cargo airline operations, airport operations• Experience with all Microsoft Office applicationsPREFERRED QUALIFICATIONS• Master’s degree in a related field • 7+ years of Aviation Security experience• Experience overseeing a Security or Safety Management Systems (SeMS/SMS) at an airport, airline, or aviation services provider • Experience in Air Cargo Operations• Experience developing and delivering aviation security training materials• Strong leadership skills and knowledge; ability to influence change and drive desired outcomes in a matrixed organization• Ability to independently manage through ambiguity and handle changing priorities, to effectively prioritize, multitask, and exercise good judgment• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,600/year in our lowest geographic market up to $198,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

WHO WE AREWe're not in the wing business. We're in the flavor business. It's been our mission to Serve the World Flavor since we first opened in 1994, and we're just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It's flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.Above all else - our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.WHAT WE'LL NEEDAs a Program Manager, Organizational Effectiveness, you are responsible for overseeing multiple organizational programs, from planning, implementation, tracking/analysis, change management and continuous improvement. You will oversee organizational-wide programs such as engagement, career development, leadership programs, and learning initiatives. You will manage the design, development, execution processes of comprehensive organizational development strategies in support of the Wingstop's direction and priorities.Program Initiatives:Strategy and implementation of Organizational Development programs, including (but not limited to) onboarding, career development, succession, team member engagement survey, High-Potential development programs, and general education initiatives.Strategy and implementation of career development opportunities for team members at Wingstop. Supports team member lifecycle from hire to retire.Strategy and implementation, and analysis of annual Engagement SurveyManage programs to elevate the talent pipeline readiness and support team member engagement and career expansion.Program management and data analysis of leadership and learning development, onboarding, engagement, and career development.Create data-analytic strategy focused on measurements of success that lead to collective, data-driven decisions.Program design, implementation, facilitation and management of overall continued learning programs to enhance capabilities and support business goals that are tied to organizational competencies. Initiative examples include (but not limited to) New Leader Assimilation, assessments, coaching, lunch & learns.Facilitation of talent development initiatives and training initiatives.Other duties as assigned.WHAT YOU'LL NEEDBachelor's Degree in related field required.Proactively anticipate and manage complex programs and initiativesLead with influence and integrityStrong attention to detailSelf-Starter that goes is driven for program successProgram management from strategy to executionStrong facilitation skills and experience leading training programs, which may be hosted in-person, virtual, offsite, etc.Creative problem solvingContinuous improvementAbility to execute effective solutions in a fast environmentAttend cross-functional meetings to be informed of WRI performance and training needsAssess current programs, identify areas for improvement, present recommendations for improvement to cross-functional leaders.Complete administrative tasks in a timely manner.WHO YOU ARE HUMBLE: Embracing humbleness fosters a collaborative and inclusive environment, where individuals prioritize the success of the team over personal recognition, ultimately contributing to a more cohesive and effective workplace.HUNGRY: There's a fire in you to keep pursuing excellence. You actively seek out challenges, set ambitious goals, and consistently demonstrate a proactive approach to tasks. You have a desire to support Wingstop in our goal to become a Top 10 Global Restaurant Brand.SMART: Not solely based on intellectual prowess, but rather on emotional intelligence and interpersonal skills. A keen understanding of others, communicating effectively and collaborating seamlessly.SERVICE-MINDED: A selfless and dedicated focus on helping others succeed. Consistently prioritizes the needs of colleagues and the organization, willingly offering support and contributing to the overall well-being of the team. ENTREPRENEURIAL: Takes initiative, a willingness to take calculated risks, and constantly searching for opportunities to improve processes or contribute to new ideas.BENEFITSFlavor Perks:Unlimited paid time off for exempt employeesOne paid volunteer day of your choiceCompetitive bonus structure for eligible rolesTeam member stock purchase planHealth savings or flexible spending account options401K - (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)Comprehensive medical, dental, and vision benefitsBasic life and AD&D insurance providedPet insuranceEducation AssistanceWellness reimbursement programPaid maternity and paternity leaveFun is the best flavor:Lunch provided every Tuesday and Thursday in officeWork from home FridaysDiscount on Wingstop gift cardsDiscounted onsite dry cleaningDiscounted Onsite onsite car detailingOnsite game room and patioWingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

IMPACT Group is a certified woman-owned career management company that focuses on leadership and career development, relocation, and outplacement solutions. Our global team of 300+ are united on one idea: People can succeed, on all levels of personal and professional development. We are focused on empowering leaders and employees to move through their careers and embrace a clear path forward. We are an expert when it comes to leadership development solutions for executives, rising leaders, and women. The Leadership Development division of IMPACT Group partners with companies of all sizes - large and small, national, and global - to give people the knowledge, skills, and tools to develop and grow.IMPACT Group's mission is to make a positive impact on the lives we touch. Our business model emphasizes the importance of showing value to clients while providing the highest quality of services available to developing leaders and transitioning employees and their families.We are seeking an experienced program manager with a proven ability to strategize and execute high-level program initiatives. The ideal candidate has a strong talent for project coordination and delegation. Ultimately, the program manager seeks to optimize productivity and nurture program success from start to finish. The program manager oversees the planning, executing, and tracking of leadership development programs purchased by our clients for their employees. Programs are typically cohorts of employees who are rising women, rising leaders, high-potential employees, etc. Delivery of programs can be virtual via videoconference tools and/or in person.This job is remote, requires being within 30 minutes proximity to a major airport, and can be located in the following states: FL, GA, IL, MI, MO, NC, TXPlanning the ProgramUnderstand project scope and budget.Work with clients on which employees are participating in the program.Create program timelines.Engage staff resources needed to work on programs including but not limited to coaches, facilitators, and instructional designers.Create rate cards for paying staff for working on the program.Applies knowledge of instructional design and adult learning theory to create virtual webinars, facilitator guides, participant guides, coaching guides, and PowerPoint slide decks.Coordinate with clients and staff on program launch/kick-off and other onsite events if applicable.Define the program controls, processes, procedures, and reporting to manage the program.Designate program milestonesExecuting and Tracking the ProgramManage the daily life cycle of the program.Monitor progress to ensure milestones are being met.Manage risks and issues that occur throughout the life of the program and take measures to correct them when they occur.Manage the staff resources across the project ensuring they are delivering quality work on time and according to project scope.Communicate with client stakeholders about the progress of programs, milestone completion/participant success, roadblocks, and how it got back on track.QualificationsAt least 3-5 years of experience managing and/or training/leadership programs.Organized and able to manage multiple, competing priorities.Excellent influence skills - able to influence others in an organization up, down, and sideways.Skilled in Microsoft Office including Word, Excel, PowerPoint, Outlook, and Teams.Experienced in web meeting tools such as Teams and Zoom.Able to travel overnight in the United States.Coaching experience, facilitation experience, and instructional design skills are highly regarded.Ability to travel to client locations roughly 15%.Credentialed coach through the International Coaching Federation highly regarded.Check our website at www.impactgrouphr.com to learn more.

Position: Program ManagerResponsibilities:Support process transformation activities within legal and other functional teams to realize the value of CLM software.Coordinate workshops, program reviews, testing and training sessions that keep key stakeholders and user groups alignedat the right time.Support the Legal team's participation in the enterprise Quote to Cash initiative and ensure alignment of the CLM programwith other Quote to Cash projects, including tracking dependencies and cross-project risks and opportunities.Maintain program schedule and coordinate inputs from workstream leads.Manage program-wide risks, issues, and opportunities impacting cost and schedule.Conduct stakeholder assessments and drive engagement throughout the project lifecycle.Support creation and execution of change management plans.Coordinate steering team calls and escalate risks and issues as per project charter.Develop and track risk and opportunity plans, managing overall project cost.Update project status reports to ensure accountability across workstreams.Support legal team and contract subject matter experts for process optimization.Coordinate action items and workstream schedules for legal teams.Qualifications:Experience leading enterprise software implementations, preferably in Contract Lifecycle Management.Excellent communication and presentation skills.Strong relationship management and stakeholder engagement abilities.Proven leadership in a global environment, managing multiple priorities effectively.Experience coordinating workstreams on large global projects.Strong organizational skills and proficiency in collaboration tools.Program/project management certifications are a plus.Candidate Requirements:Years of Experience: 5+ years in program management, preferably in enterprise software implementation.Degrees/Certifications: Bachelor's degree required; program/project management certifications preferred.Required Skills:Program cost and schedule managementStakeholder managementChange management

Job Description ResponsibilitiesMV Transportation is seeking a Liability Claims Program Manager to mitigate the organization's exposure to risk by assisting in formulating, developing, and coordinating all claims-related activities, as well as resolving claims through various mitigation techniques. This role will manage the TPA to ensure the proper and efficient handling of claims, gathering data on claims for both record keeping and loss forecasting purposes, and estimating the financial value of claims. This role will focus on the operational effectiveness of claims management strategies. This role reports to the Director of Liability Claims and works with the risk management team to develop the claim program policies, and procedures for: reporting, investigation, and analysis; litigation management; resolution/outcome management; and the delivery of claim information.Responsibilities include:Liability Incident Reporting EvaluationCoordinate with operations on accident reporting, video review and follow up investigationManage escalation of Critical Incident Reports Claim Coordination and Operations SupportReview TPA files for proper set-up, coding and diaryConference calls with claim adjusters for ongoing strategiesReserve/settlement authority within defined levelRecommend litigation avoidance strategiesMonthly reporting of claim activityCorresponding with Operations on claim questionsCoordination of investigation details from operations as neededSpecial projects as neededTPA ManagementConduct regular claim reviewsEstablish KPI's for the TPA and report monthly on progress Perform monthly file audits and report on overall audit scoresWeekly one-to-ones with adjusters to discuss files and strategiesMaintain watchlist of serious incidents and monitor for development Reserve/settlement authority within defined levelRecommend litigation avoidance strategiesExecutive Team SupportProvide MV's Executive Team with reports capturing claim trends Present high exposure claims to MV's Executive Team for strategic planningLiability Litigation ManagementManage an inventory of large loss and litigated filesParticipate in litigation strategy callsReview and ensure litigation plans are updated regularly by defense counselAttend and participate in mediations as necessaryAssist with small claim suits when venue does not allow attorney involvementCoordinating distribution of litigation service papersSubpoena researchDiscus files with excess carriers as necessaryDiscovery request coordination as necessaryMaintain mediation and trial calendarQualificationsTalent Requirements:10+ years' experience with complex liability claims and or litigation at aTPAor risk management departmentTwo (2)+ years' experience managing a team of liability adjustersCurrent liability adjuster license requiredBachelor's Degree, Associate in Claims (AIC), Associate in Risk Management (ARM) or other claims, risk, or legal certifications preferredMV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.#CB

SUMMARY: The Program Manager, MA Association Programs is responsible for supporting the BCBSA Medicare Advantage Coordination of Care (OOA) program and other interplan projects. Duties associated with this position involve evaluation, implementation and monitoring overall program/project success of MA interplan programs and OOA related initiatives. The role will integrate, align and grow the capabilities of programs and work across business units and teams to identify opportunities, drive improvements and ensure program and project timelines are met. This role collaborates with multiple functional areas requiring a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The Program Manager exercises broad discretion and judgment in the acquisition and dissemination of information. The Program Manager understands multiple perspectives of health care, government programs, data exchange standards, nonprofit and for-profit business, operational issues and the impact. RESPONSIBILITIES/TASKS: Manage plan-to-plan, vendor and internal communications to drive operational outcomes for the MA Coordination of Care (OOA) and other interplan programs. Manage and maintain on-going data collection and file exchange efforts across the enterprise. Plans, organizes, and directs activities of assigned initiatives and programs. Provides project coordination and management of on-going enhancements across the enterprise. Evaluates interplan initiatives using a system of data collection & analysis to determine feasibility and effectiveness for go/no-go implementation decisions. Leads program meetings and drives key decisions with all stakeholders to define project initiation requirements, ongoing monitoring, success criteria and facilitates conflict resolution and prioritization of implementation/production issues. Drives key decisions with all stakeholders to define project/program initiation requirements, ongoing monitoring, and success criteria. Establishes a refined body of metrics related to intake, execution, and delivery of initiatives in the clinical operations portfolio. Works with project managers and business leads to develop business cases, understand project scheduling, outcomes and assure program objectives are met. Maintains and provides information about current projects and potential future projects as required. Manages vendor Statement of Work for adherence, renewal, and amendments. Manages, in coordination with Finance and Accounting, program finances to include plan fee payments and financial reconciliation. Identify, create, establish, and maintain reporting deliverables for budget, performance and project status. Research and resolve discrepancies in existing reporting deliverables. Clearly communicates policies and procedures as they relate to governance management and metric reporting.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION:Bachelor's degree in Business, healthcare, or a related field. Master's degree in healthcare administration, business or public health is preferred. Relevant combination of education and experience may be considered in lieu of degree. Continuous learning, as defined by the Company's learning philosophy, is required. EXPERIENCE: A minimum of seven (7) years of multi-faceted experience in the healthcare industry, project management environment or a related field with demonstrated technical knowledge that provides the necessary skills, knowledge, and abilities. Prior electronic data exchange experience required. Three (3) years of leadership experience in previous managed care or healthcare experience preferred.SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Working knowledge of electronic data exchange concepts, interoperability mandates & standards, file formats and processes. Demonstrated leadership skills. Demonstrated task and relationship management skills. Excellent verbal, interpersonal, and written communication skills. Demonstrated knowledge and experience in Medicare Advantage business, risk and quality programs including but not limited to risk adjustment, STARs, HEDIS and provider value-based programs. Prior experience working with interplan programs. Strong program management leadership, facilitation, negotiation, team coaching, and collaboration skills. Knowledge of industry best practices, regarding program and project management principles and tools. Proven ability to work independently in a team-oriented environment. Ability to plan and carry out responsibilities with minimal direction. Strong organizational skills and ability to handle multiple tasks in a fast-paced environment. Ability to manage multiple priorities and meet necessary deadlines. Ability to effectively exchange information clearly and concisely, present ideas, report facts and other information, respond to questions and employ active listening techniques. Ability to apply the principles of independent logical, analytical thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to interact with others to build consensus and get decisions implemented. Results-oriented and ability to manage multiple tasks simultaneously. Ability to handle sensitive and confidential information. Demonstrated advanced experience with Microsoft packages, including Project, PowerPoint, Word, and Excel. Strong understanding of the importance for detail. Skilled at managing stakeholder groups and balancing diplomacy and tact with assertiveness. Excellent prioritization skills to balance key priorities. Strong customer centric approach. Effective in unifying and creating teams of people with disparate skills. Courageous and decisive, prioritizes effectively, maintains a clear focus, and sees action through to delivery. Energetic, determined, positive, goal focused and consistent, even when under pressure. Ability to build trust and demonstrates integrity in all circumstances.WORKING CONDITIONS:Work is performed in an office and/or remote setting with no unusual hazards. Occasional travel required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract. PAY RANGE: "Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500."We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.#LI-CH1

AF Specialty insurance programs provide fronting services and captive solutions to insurance carriers, managing general agents, reinsurance intermediaries and captive managers seeking a fronting facility to place well-managed, turnkey commercial property and casualty programs.SUMMARY:Role develops and oversees large-scale Property and Casualty programs produced through large wholesalers, Agents, or joint-venture carrier partnerships. Responsible for business growth, underwriting, and fee income profitability, and program relationship and performance management. Responsibilities also include leading coordination of key internal and external stakeholders in their support of each program to ensure underwriting, reinsurance, claims, audit, and compliance objectives are met in a best-in-class manner. The role plays a key leadership function bridging the communication gap between program and stakeholders for each program, ensuring both short and long-term performance and growth goals have required approvals and support.. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Develop, maintain, and implement a business relationship plan for all assigned programs Manage assigned relationships to assure operational transparency between the program and AF Group Provide required resource and problem resolution assistance to all program functions to resolve outstanding issues. Review the potential for new business opportunities with programs assigned Regularly visit assigned clients to review status and direction of each program, and promote new business opportunity Monitor and update premium projections for all programs and ensure alignment with Reinsurance partners Solicit and/or triage business expansion opportunities with clients Review all audits for assigned programs prior to distribution to programs, Brokers and Reinsurers. Monitor audit process and provide support to assure that the distribution of reports meets agreed upon regulatory guidelines. Review and take appropriate action, to assure programs have corrected outstanding audit findings Coordinate and provide oversight to key vendors and stakeholders, like underwriting auditors, claim auditors, TPA's, and reinsurance partners Assure programs maintain their credit obligations as outlined in contracts Participate in the relationship management and renewal process of each program's reinsurance structure Leads performance management and reporting results on active programs. Analyzes financial and insurance operational components on a monthly basis and tracks contractual requirements of the program partner. Creates and refines infrastructure implementation requirements and supports execution of approved deals.QUALIFICATIONS:EDUCATION Bachelor's degree in insurance, business or a related field is required. MBA designation and advanced insurance certification preferred. Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.EXPERIENCE Minimum seven years of progressive multi-faceted experience with U.S. P&C products evaluating and planning strategies to solve management and business problems, including developing operational and strategic plans. Five years of progressively increasing leadership responsibilities including responsibilities for profit and growth. Entrepreneur experience a plus.Additional Experience for the Senior ManagerMinimum ten years of progressive multi-faceted experience with U.S. P&C products evaluating and planning strategies to solve management and business problems, including developing operational and strategic plans. Five years of progressively increasing leadership responsibilities including responsibilities for profit and growth. Entrepreneur experience a plus.SKILLS, KNOWLEDGE, AND ABILITIES: Excellent analytical, organizational and problem solving skills, and senior level skills in managing ambiguous situations and issues. Thorough knowledge in commercial property and casualty underwriting. Thorough knowledge in product development, proposal and renewal development, risk assessment, group experience evaluation, and plan design and rating. Knowledge of activities, practices and terminology of the commercial property and casualty insurance industry and relevant legal and administrative procedures. Thorough understanding of the insurance industry competitive environment. Ability to negotiate and establish a personal rapport with opposing parties, and to resolve conflicts in a professional manner. Ability to analyze and interpret financial and management data. Thorough knowledge of budget preparation and financial management. Ability to develop and implement effective and efficient recommendations. Excellent verbal and written communication skills. Demonstrated drive, determination, and persistence to achieve annual revenue targets. Presentation skills and confidence to present division and product in one-on-one settings or to large gatherings. A commitment to total customer satisfaction.Additional SKILLS, KNOWLEDGE, AND ABILITIES for the Senior Advisor: Extensive knowledge of insurance and underwriting environment across all lines of business (casualty / property - admitted / non-admitted - assigned risk), pricing platforms (guaranteed cost, deductibles, self - insured retentions, , non-risk bearing fronts, excess / use of reinsurance) internationally. Extensive knowledge in identifying and implementing new market opportunities Inclusive of products, pricing platforms, territories, alternative markets. Understanding of problem markets. Ability to analyze information and synthesize information for broad consumption. Technical acumen, ability to command technical content and audiences. Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions and employing active listening techniques. Ability to effectively present budgetary and/or cost information and respond to questions as appropriate. Ability to appropriately manage resources, budgets, issues, and risks for the successful completion of projects. Demonstrated leadership skills with the ability to successfully function in a team environment. Ability to understand business needs and conceptualize an information system that supports those business strategies.WORKING CONDITIONS:Work is performed in a virtual office and onsite office setting with no unusual hazards. Travel is required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $90,400 and $151,500.We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an \"at will\" basis. Nothing herein is intended to create a contract.

Business Program Manager (SAAS Solutions) ....Remote PositionMust have:SAAS, B2B Customer CommunicationsWe are seeking an experienced Strategic Program Manager to join the Enterprise Program Management Office (PMO), reporting to the Director of Enterprise Program Management. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level strategic programs from ideation to launch. With a data-driven mindset, this person should excel at connecting the dots and solving complex problems.Responsibilities:Drive execution at scale, leveraging industry best practices to deliver programs predictably and consistentlyBuild a high-performing program team aligned to a common purposeCollaborate with the program sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, and work planRun program operating mechanisms to ensure timely and consistent communication of project status, milestones, timelines, and deliverablesManage change and implement interventions to deliver successful outcomesWorks across the team to identify risks and issues and presents recommended response plans to stakeholdersQualifications:Five or more years of program and project management expertise delivering on large-scale and cross-functional programs5-7 years experience in product management, engineering capacity running and managing eCommerce Platform or eCommerce Services4-5 years experience in B2B, SAAS, eCommerce Companies Project/ Management certification (PMP or PgMP)Deep knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLCIntermediate experience in standard project management and collaboration tools (for example,ClickUp, Smartsheet, Asana, JIRA, Monday)Responsible, detail-oriented, well organized, independent, ability to learn quickly, multi-tasking, excellent interpersonal skills, team playerExcellent communication skills (written and verbal) and the ability to disseminate information to all altitudes of the organizationExceptional skills in leadership, time management, facilitation, and organizationSelf-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the team's missionImportant Areas:High integrity, excellent judgment - you'll have access to sensitive information and must treat it appropriatelyAccountability - you operate with excellence, do what you say, and expect and hold others to the sameHighly collaborative - you recognize the value of bringing people alongIntellectual curiosity - you're eager to learn new concepts; you're willing to admit you don't know certain things, will ask for help, roll up your sleeves, and learnSelf-aware - you aren't complacent when it comes to personal growth; you're receptive to feedback and eager to grow despite your seniorityKeywords: "program manager" AND "product management" AND "ecommerce" AND "strategic" AND "marketing" AND ("SAAS" OR "subscription renewals" OR "B2B") AND ("Smartsheet" OR "Clickup" OR "Asana" OR "Monday") AND "PMO"Please email your resume to [email protected]