Assistant Manager Salary in Bedford, NH

Position Scope:The Customer Service Lead is fully responsible for all Anika Inc customer orders, documentation, and other activities required to support commercial activities. This position interacts as well as takes the lead with internal departments to complete complex transactions on required timelines. Attention to detail and critical thinking are required skills. They will interact with high-value customers and the International sales team. Strategic Focus Areas:Assist in all manner of corporate communications on the company's behalf with customers.Be able to create, edit, proofread, and maintain documents within the Anika regulatory environment.Produce and analyze reports with Excel.A solid understanding of the importance of meeting shipment deadlines while managing multiple internal deliverables.Must be able to shift priorities effectively in a dynamic environment.Specific Tactical Responsibilities:Become intimately familiar with the Anika Order Entry System.Partner with the Logistics team on order processing and document creation.Work with the Anika Regulatory team to create a comprehensive Master Control document control system.Assist in the timely resolution of safety and quality issues raised by customers or staff.Support Anika's Medical Quality System and Safety and Health Program by following procedures and advising others.Job Complexity:The job requires the individual to work on problems of diverse scope. The position exercises broad judgment within generally defined practices and policies and influences others to resolve technical problems and meet schedules. Erroneous or mistimed decisions may cause critical delays or cost impacts and may have an immediate effect on the company's success. The position interacts internally with peers and management. Required Qualifications:5 years of experience in a customer service position.SAP experience.Ability to work independently.Must be competent in MS Office programs.Desired Experience, Knowledge, and Skills:Previous experience within the medical device/pharmaceutical industry.Demonstrated experience with Microsoft Office Suite and database systems.Strong analytical and organizational skills. Proactive problem definition and creative problem-solving skills Ability to define creative alternatives and recommendations. Provide high energy and a readiness to collaborate with internal resources.Demonstrated teamwork skills and results orientation.Ability to work autonomously, effectively manage time and deliver results on time. Excellent presentation skills, both written and in platform presentation format.

Location: Bedford, TXDescription: One of our largest clients has openings for Medical Assistants to join their team! Please send your updated resume to [email protected] for immediate consideration.Shift: Availability to work hours between 7am to 6pm Monday-FridayThis job will have the following responsibilities: Perform all duties in accordance with clinical, OSHA and infection control standardsInterpret and carry out provider ordersAssist the physician and/or associate practitioner with procedures and treatmentsEscorts patients to exam rooms, interviews patient, measures vital signs (including weight, blood pressure, pulse and temperature) and documents in patient?s chartRecord patients' medical history, health maintenance and chief complaintGive instructions to patients as instructed by the physician or associate practitionerDocument all patient related communication and interventions in patient's EMRUpdate the patient?s Health Monitor at each visitWork the GAP reports and recall list for clinical quality measuresUtilization of CINA sheetsPrepare and administer medications applying aseptic techniqueObserve patient response to medications administered and reports adverse events to providerWhere applicable, perform phlebotomy and other specimen collection in accordance with Clinical Laboratory Standards Institute (CLSI) standards, including control testingMaintain lab specimen logsCoordinate out-patient testing and referrals, as well as hospital pre-admission when necessaryScan all referral letters, x-ray reports, and lab results in patient?s EMR per clinic protocolMaintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, equipment sterilization, etc.)Prepare, restock, and disinfect examination rooms, procedure rooms, lab area, and all other patient care areas at scheduled intervals, and as neededTake telephone and e-mail messages, as well as medication refill requests, from patients and provide feedback and answers to patient/physician/pharmacy per physician protocolCollect data and process messages from patients and front office to physicians and associate providerAdhere to infection-control policies and protocols, medication administration and storage procedures and controlled substance regulationsRepresent clinic as a professional. Treat all patients and fellow employees in a courteous and cooperative mannerMaintain confidentiality at all times according to client policy and procedures and HIPPA requirementsAttend required meetingsParticipate in team activities and professional development activitiesMaintain professional CEUs in accordance with state certification boardPerform other duties as assigned by office supervisor, site manager, or practice administrator Qualifications & Requirements: High School Graduate or GEDRMA (Registered Medical Assistant) or CMA (Certified Medical Assistant or willing to obtain within 180 daysActive CPR / BLS certification within 30 days of hireWorking knowledge of medical terminologyThis position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease3+ years of hands on clinical experience working with a licensed physician or provider1+ years of phlebotomy skill experience1+ years of experience giving injectionsElectronic Medical Records (Nextgen and Allscripts), preferred Audrey SorberHealthcare Recruiter [email protected]: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com