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Customer Engineer Salary in Atlanta, GA

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Customer Experience Specialist - Atlanta, GA
OLDCASTLE INFRASTRUCTURE, INC., Atlanta
Job ID: 495954 Non-ExemptOldcastle Infrastructure , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Description This person will be responsible for promptly addressing customer inquiries: providing quotations, entering orders, and answering questions/concerns in a timely and professional manner. This is an entry level position (2 years' minimum experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. Position Functions and Tasks The primary functions are to enter orders and estimates, and answer calls in a timely and respectful manner. Candidate must be solution-driven in any interactions with customers, both internal and external. Duties Process and support customers' orders and inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous , timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Basic understanding of processing EDI orders Working with customers to create return authorizations Characteristics of the Successful Candidate Strong relationship skills: fits well with all employee levels, is comfortable with rigorous give and take, communicative and collaborative style Effective Team Player with the ability to work independently Energetic, able to provide and receive feedback A willingness to take instruction and be accountable for their duties Skilled user in MS Office programs (NetSuite a plus) Customer-focused: dedicated to meeting the expectations of internal and external customers Able to organize and prioritize work in an effective manner Able to deal with client escalations in a respectful and effective manner Has a keen interest in personal development; i.e. learning the business, product application, intercommunication skills, etc. Requirements 1+ years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of excel Detail-oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link .
Engineer - Circuit Breaker/Electrical Contacts
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Customer Care and Technical Support, L1
Stride, Inc., Atlanta
Job DescriptionThe Customer Care and Technical Support Representative, Level 1 will be responsible for resolving technical issues and providing excellent customer service presented to the company through our support channels - phone, web, chat and email. Resolves issues and problems that are reported directly by the customers (parents and students) and is also responsible for escalating issues that were not resolvable by workflows to the appropriate Tiered support team with urgency. Issues that will be resolved include, but may not be limited to: technical assistance with the use of K12-provided equipment (desktops/laptops/monitors/printers), such as troubleshooting start-up/log-in issues, hardware damage, and software viruses; general application support with the K12 suite of learning systems and business applications; ordering/replacing materials and computer equipment.Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. 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Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job TypeRegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Civil Engineer
Barge Design Solutions, Atlanta
Civil Engineer Career Area: Engineering - Civil What We're Looking For: Exciting Opportunities for Civil Engineers Across Various Disciplines! Barge Design Solutions, a leading and innovative Architecture and Engineering firm currently seeking highly skilled and motivated Civil Engineers to join our dynamic team! With a strong commitment to excellence and a diverse range of projects across multiple disciplines, we offer a stimulating work environment where you can contribute to cutting-edge developments in the field. Position: Mid-Level & Senior Civil Engineers Hiring Incentives: Relocation Assistance Location(s): Tennessee, Georgia, Alabama, Ohio, Florida(Opportunities in 17 locations) Disciplines/Verticals: Structural, Transportation, Environmental, Water, Construction Management, Urban Planning, and many more areas! See Yourself at Barge... Complete interesting and challenging designs. Enjoy the freedom to explore different ways to solve problems. Collaborate with an amazing team focused on delivering quality work. Gain a broad set of experiences across varied projects and clients. Become a trusted and respected partner to our clients. See your designs come to life in your community. Take ownership of your work and be recognized for your contributions. Enjoy flexible work schedules and a hybrid work model. Key Responsibilities: Collaborate with multidisciplinary teams to design and execute various civil engineering projects. Develop project plans, specifications, and cost estimates. Provide technical guidance and support to junior engineers and project teams. Typically works on civil-site projects including preparation of grading, drainage, site layout, utility and erosion control plans. Partner with internal project management team members by providing technical input and guidance for client conversations and multi-discipline design meetings. On occasion visit job site for construction observation duties. Perform other duties as required. Education & Experience Qualifications: Bachelor's degree in Civil Engineering from an accredited program. Minimum of 5 to 10 years' proven experience in civil engineering. Professional Engineer (PE) license required. Proficient in industry - standard software such as AutoCAD, Civil 3D, etc. Strong analytical and problem-solving skills. Excellent communication and client/customer management skills. Why join us? Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 400-people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked No. 171 on Engineering News-Record (ENR)'s 2021 Top 500 Design Firms list, is No. 177 on Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work. Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES: Collaborate - Help and expect help. Teamwork is essential in what we do. Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are. Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better. Excellence - We go all in and expect more of ourselves than others expect of us. Service - We are humble. We use our gifts in service of others. We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled
Engineer II - Signia by Hilton, Atlanta
Hilton Global, Atlanta
At the newly opened Signia by Hilton Atlanta , we are seeking full-time Engineer II hires for our property operations/engineering team! This exciting new luxury hotel is the destination for upscale hospitality, imaginative dining, and world-class events. With the legendary Georgia World Congress Center as our backdrop, this 976-room property is showcasing soul of Atlanta in a whole new way!As an Engineer II, you would be responsible for maintaining the physical functionality and safety of the hotel's engine room equipment and machinery in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Ideal candidates for this position will have previous hotel maintenance/engineering experience, at a luxury property or property of comparable size, as well as a passion for teamwork and customer service skills to match!Shift Pattern: candidates should be available to work AM, PM and overnight shifts as needed (weekend availability required)Pay Rate: $24.00 per hourWhat are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement *Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As an Engineer II, you would be responsible for maintaining the physical functionality and safety of the hotel's engine room equipment and machinery in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Operate, maintain, troubleshoot, repair and conduct all required periodic and preventive maintenance on all engine room equipment to include, but not limited to, boilers, chillers, pumps, electric motors, water softeners, electric generators and hot water generators Keep and maintain accurate operation records Record and report completed repairs and items that require further attention What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Customer Experience Specialist - Atlanta, GA
Oldcastle, Atlanta
Job ID: 493731 Non-ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Job DescriptionThis person will be responsible for promptly addressing customer inquiries: providing quotations, entering orders, and answering questions/concerns in a timely and professional manner. This is an entry level position (2 years' minimum experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. Position Functions and TasksThe primary functions are to enter orders and estimates, and answer calls in a timely and respectful manner. Candidate must be solution-driven in any interactions with customers, both internal and external. Duties Process and support customers' orders and inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Basic understanding of processing EDI orders Working with customers to create return authorizations Characteristics of the Successful Candidate Strong relationship skills: fits well with all employee levels, is comfortable with rigorous give and take, communicative and collaborative style Effective Team Player with the ability to work independently Energetic, able to provide and receive feedback A willingness to take instruction and be accountable for their duties Skilled user in MS Office programs (NetSuite a plus) Customer-focused: dedicated to meeting the expectations of internal and external customers Able to organize and prioritize work in an effective manner Able to deal with client escalations in a respectful and effective manner Has a keen interest in personal development; i.e. learning the business, product application, intercommunication skills, etc. Requirements 1+ years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of excel Detail-oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 25, 2024 Nearest Major Market: Atlanta Job Segment: Chemical Engineer, Engineer, Engineering
Customer Experience Specialist - Madera, CA
Oldcastle, Atlanta
Job ID: 495962 Non-ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Job DescriptionThis person will be responsible for promptly addressing customer inquiries: providing quotations, entering orders, and answering questions/concerns in a timely and professional manner. This is an entry level position (2 years' minimum experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. Position Functions and TasksThe primary functions are to enter orders and estimates, and answer calls in a timely and respectful manner. Candidate must be solution-driven in any interactions with customers, both internal and external. Duties Process and support customers' orders and inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Basic understanding of processing EDI orders Working with customers to create return authorizations Characteristics of the Successful Candidate Strong relationship skills: fits well with all employee levels, is comfortable with rigorous give and take, communicative and collaborative style Effective Team Player with the ability to work independently Energetic, able to provide and receive feedback A willingness to take instruction and be accountable for their duties Skilled user in MS Office programs (NetSuite a plus) Customer-focused: dedicated to meeting the expectations of internal and external customers Able to organize and prioritize work in an effective manner Able to deal with client escalations in a respectful and effective manner Has a keen interest in personal development; i.e. learning the business, product application, intercommunication skills, etc. Requirements 1+ years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of excel Detail-oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment What CRH Offers You Compensation starts at 25/HR Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 10, 2024 Nearest Major Market: Atlanta Job Segment: Chemical Engineer, Engineer, Engineering
Engineer III (Protection & Control)
MWResource, Inc., Atlanta
JOB-1030 Onsite Position Overview: Provide substation protection and control design, engineering, technical support, and oversight to a transmission substation engineering and design team for the purpose of delivering safe, cost-effective, and quality engineering and design services. Provide technical competency and direction on complex engineering and technical problems for projects including a wide range of utility substation projects, battery energy storage systems and solar collector substations. This role includes both direct billable client work (project work) and project management support for projects. The incumbent is expected to lead discipline work for projects, perform responsible charge engineering duties, and manage project schedules and budgets. The incumbent will also support proposal development, project cost estimating as well as supporting business development efforts Duties & Responsibilities - Engineering/technical expertise and guidance in the identification, analysis, and resolution of problems. - Effective planning, organizing, estimating, scheduling, and monitoring of work activities. - Thorough, timely, and accurate technical reports, correspondence, documentation, calculations, and sketches. - Continuous improvement of job-related engineering, technical and professional knowledge, skills, and performance. - Effective oral and written communication skills. - Should be able to understand and create substation physical arrangement drawing packages for construction. - Support the company's goals and represent the company positively and professionally. - Interact with customer's internal engineers and technical personnel on a day-to-day basis. - Develop and maintain professional relationships with customers. - Monitor deliverables, schedules, and present solutions to the client. - Perform other duties as assigned by management. Education and Experience Requirements: Required A Bachelor's degree from a four-year college or University in Engineering (preferably Electrical Engineering). Required Engineering Degree awarded from a College of University that is accredited by ABET. 5-7 Year(s) Experience as an Engineer with the electrical industry in the field of power delivery. CERTIFICATIONS, LICENSES, REGISTRATIONS: Professional Engineering (PE) license or the ability to be licensed within a year. Experience in the utility industry MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.MWResource does not discriminate based on race, sex, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.Candidates must be authorized to work in the United States.Candidates will be required to pass a background check and drug screening.Please note we are not open to outsourcing our recruitment needs.
Customer Experience Specialist - Atlanta, GA
Oldcastle, Atlanta
Job ID: 493732 ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.Job DescriptionThis person will be responsible for promptly addressing customer inquiries, questions and/or concerns in a timely and professional manner. It will also be required to manage quotes and orders by processing and following-up on both as required. This is an entry-level position (~1-2 years' experience) that will be responsible for managing customer relationships in a specified market base as outlined in Oldcastle's SOPs. Duties Include Process submissions, support customers' quotes, orders, and inquiries related to their dedicated market Answer calls and handle email inquiries; providing courteous, timely, and effective customer service Inform customers of the status of their orders, advising them of any changes Comply with company attendance standards Coordinate effectively with transportation, planning, engineering and sales Create cases in NetSuite for customer issue resolution and product design Characteristics of the Successful Candidate Include Strong relationship skills: fits well with all employee levels, is comfortable with rigorous give and take, communicative and collaborative style Effective Team Player with the ability to work independently Energetic, able to provide and receive feedback A willingness to take instruction and be accountable for their duties Skilled user in MS Office programs (NetSuite a plus) Customer-focused: dedicated to meeting the expectations of internal and external customers Able to organize and prioritize work in an effective manner Able to deal with client escalations in a respectful and effective manner Has a keen interest in personal development; i.e. learning the business, product application, intercommunication skills, etc. Requirements 1-2 years Customer Service in an office environment Experience working in manufacturing or logistics is preferred Excellent interpersonal and oral/written communication Comfortable user of excel Detail-oriented, with the ability to multi-task Demonstrated ability to work calmly in a fast-paced team environment Willing to be adaptable & flexible in our ever-changing work environment What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Enclosure Solutions (OES), a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 25, 2024 Nearest Major Market: Atlanta Job Segment: Chemical Engineer, Engineer, Engineering