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Branch Manager Salary in West Palm Beach, FL

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Executive Manager

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Software Manager

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HVAC Lead Installer
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Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities. Assists the Field Supervisor or General Manager with site supervision, planning, and estimating Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction Trains other installers in technical skills and company procedures, as assigned Performs similar/other duties as needed or assignedQualificationsHigh school diploma or GED with additional training and 5 plus years' experience in HVAC technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Proficient in the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Advanced skills at installing heating, air conditioning, and ventilation equipment as well as related accessories Proficient in the layout and installation requirements of duct work and duct fittings Advanced mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various installation projects Advanced skills at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision Ability to calculate heat gain and loss on buildings using approved methods Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. 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OverviewJoin the team of experts and realize your true potential! Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!What Do We Offer You as a Service Experts Employee?Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. 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Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.
Counter Sales Representative-HSC
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Customer Service Rep II
Westinghouse Electric Company, West Palm Beach
We are searching for Customer Service Rep II - (telemarketing professionals) with HVAC Industry Knowledge for a 6-month contract assignment on the behalf of our client. Looking for someone who can convert leads into customers over the phone on initial outreach. The position includes data entry into Salesforce, explaining basic product features, and obtaining payment information. The ideal candidate is friendly, persuasive, and is passionate about the "Smile & Dial" Philosophy.Location: West Palm Beach, Florida. Onsite position.3 SHIFTS- Available. 8AM -5PM - M-F12PM -8PM - M-F4PM-8PM M-F, & 10AM- 6PM SatPrimary responsibilities include:Outbound Calls: Telemarketers will outreach out to potential customers using provided leads.Incoming Calls: Telemarketers will also be responsible for handling incoming calls from prospective customers.Script-Based Communication: Telemarketers will have scripts to detail off and provide information about product features, prices, and benefits.Understanding Customer Needs: Telemarketers will ask qualifying questions to determine customer eligibility and tailor their pitch accordingly.Persuasion and Sales: Their goal is to persuade customers to enroll by demonstrating how the offered services meet their needs.Record Keeping: Telemarketers keep records of calls, sales, and customer information in computer systems.Requirements and Skills:Education: High school diploma; a Bachelor's degree is a plus.Experience: Proven experience as a telemarketer or in a similar sales/customer service role.Sales Quotas: A track record of successfully meeting sales quotas, over the phone.Computer Literacy: Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.Language Proficiency: Proficient in English, Spanish is a plus.Patience and Persistence:Ability to handle customer rejection and remain patient.
Customer Service Lead
Daniels Sharpsmart Inc, West Palm Beach
To support our growing customer base and strengthen our customer service leadership capacity, we are looking for a customer service lead to join our team. This role will be pivotal in supporting our customer service manager and broader leadership team to refine improved business processes, strengthen reporting and drive initiatives that will enhance our customers' experience with us, as well as taking ownership of customer issue resolution and mentoring and developing colleagues in their skills and responsibilities.An essential service provider to Healthcare, Daniels Health was founded with the vision of "making healthcare safer" - and for the last 20 years in the United States we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our "why", our "how" is delivering the highest standard of service we can, which is why we're looking to strengthen our Customer facing team. The candidate we're looking for is someone who takes ownership and is comfortable with leading others, who has self-driven initiative and a "do what it takes" attitude to deliver a right-fit solution for our customers. As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills, exercise their leadership strengths and prove their ability to do what it takes.What will your job involve?Interfacing with our customers (clinical and support contacts at hospitals and other primary care facilities) via phone and email to answer questions, resolve issues, proactively communicate schedule or stock changes, and manage inbound scheduling requests Report, investigate and resolve (where applicable) customer requests and complaints via Salesforce ensuring a high degree of accuracy and timeliness in reporting and issue escalation Maintain and update filing, inventory and database systems (both manual and computer processes) Work closely with our production and transport team to ensure timely and efficient delivery is met at all customer locations. This includes:Creating customer manifests Printing and distributing process documents for daily productionEnsuring stock inventory in conjunction with your Plant Manager Print waste transfer documentation (Tracking Forms) for transport of waste from the transfer facility to a treatment facility.Support with routing and rerouting of our trucks on a daily/weekly basisLiaising with all departments and customers on account changes (billing, sales and logistics) Generate reports on an as needed basis for the leadership team Constantly look for new ways to better/improve the current administrative process Who are we looking for?Someone with initiative, discipline and focus; who has a passion for problem-solving, building relationships, and delivering a great customer experience. As a lead within our customer service team, you will both directly interact with our customers, as well as driving behavior of other team members to deliver a quality customer experience. Our ideal candidate initiates - they do not wait for someone else to provide direction, they take ownership and first and foremost focus on ensuring our customers get fast issue resolution and have a wonderful experience working with us. Here's some of the skills and attributes that would make you a great fit candidate: Self-motivated to problem-solve and leverage a team to drive resolutions for a customer Relationally driven, you will enhance and strengthen relationships and drive a culture focused on customer service Flexible, adaptable and able to prioritize, no two days are the same! Strong attention to detail in checking work quality and accuracy Demonstrates common-sense judgment when it comes to resolving customer issues Ability to lead and motivate a team while modelling a strong code of ethics and respect for others2+ years of administrative and customer service experience within retail or hospitality or corporate will be considered Ability to talk to a position or instances where you have provided leadership in your role Intermediate to Advanced computing skills (Microsoft office suite etc.)Salesforce experience would go a long way! Good communication skills both written and verbal with record-keeping discipline Ability to work weekends, holidays or flex hours as needed by production demandsProven experience in improving processes and procedures If this sounds like the role for you, or somebody you know then we look forward to speaking with you!To find out more of what a day in the life with our customer service team looks like visit - https://www.danielshealth.com/customer-serviceWho are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
General Manager
Insight Global, West Palm Beach
About: Insight Global's client is a leading provider of pool maintenance services, offering top-notch care and service to a wide range of clients. It is one of the nation's largest and fastest-growing pool service companies, that current services over 20,000 customers in Florida, Texas, South Carolina, Georgia, and Arizona.Must-haves Bachelor's degree in business or related industry experience.Minimum 5 years management experience.Minimum 5 years P&L experience. (Profit & Loss)Minimum 5 years multi-unit route-based management experience.Must have a valid driver license for three years with no major infractions or significant points. Must be able to pass pre-employment background screening, drug screening, and MVR (Motor Vehicle Records)Day-to-Day:Contribute to the sales and profitability requirements of the business as determined by the strategic plans.Promote operational excellence by ensuring all procedures and processes that pertain to the local branches are adhered to.Evaluate the success of the location through budget, personnel, and strategic reviews.Lead, guide, direct, and evaluate the work of other leaders and staff who report to them.Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry developments and standards.Be aware of opportunities the organization can leverage and pursue for its advantage and be able to communicate those opportunities in a salient manner.Identify training needs and help create relevant training and materials.Assist branches in hiring, discipline, and terminating staff.Enforce company policies.Create and monitor operational metrics and be able to present them clearly and concisely.Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Customer Service Representative - West Palm Beach, FL
Oldcastle, West Palm Beach
Job ID: 493705Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials. Now offering up to $1,000 retention bonus.SummaryThis position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues. Essential Duties and Responsibilities Assist customer with product questions, ordering, order tracking, complaints and problems Enter orders into system for billing and delivery Prepare quotes and coordinates mailings of literature and samples Coordinate delivery schedules with dispatch Keep merchandise and sales brochures stocked on shelves Retrieve needed information for credit department Issue credits or debits accurately when applicable Answering incoming calls and managing voice mails Taking sales orders from sales representatives and customers by phone, radio, email and text message Assisting walk-in counter customers Receiving cash payments and running credit card approvals and check approvals Categorizing, filing, scanning, and maintaining ship ticket copies and customer records for audit purposes Printing and distributing e-mailed customer purchase orders Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.Requirements / Education / Experience Experience within the Paver or Masonry business a plus, but not mandatory High school diploma / equivalent or a comparable combination of education, experience or training in related field Proficient in Microsoft Office Suite Good with basic math Good organizational and problem solving skills Experience with multi-line phone system Attention to detail Strong phone and verbal communication skills along with active listening Ability to multi-task Physical Environment Ability to sit for extended periods of time Ability to perform repetitive motions of the wrist, hands and fingers to use a PC and keyboard Bending and some lifting Extensive writing Extensive phone and radio use Tasks can be very repetitive Able to provide assistance to others in moving heavier or bulkier objects Slight lifting of ship tickets and overnight packages What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.EOE/Vet/Disability--If you want to know more, please click on this link. Date: Apr 21, 2024 Nearest Major Market: Palm Beach Nearest Secondary Market: Miami Job Segment: Outside Sales, Temporary, Sales, Contract