Customer Experience Manager Salary in Sunnyvale, CA

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description Instruments and Accessories is an exciting growth business requiring a talented Supply Chain manager to help new product introductions (NPI). This role will help expand our advance energy instrument innovation from R&D through successful commercialization.Provide leadership, program management, strategic sourcing and administrative help to the procurement of minimally invasive robotic surgical raw materials and finished products. This key management role will head the NPI supply chain resources required to help new product introduction (NPI) from initial concept to product release, and stabilization prior to the product transfer to the sustaining purchasing organization.Roles and Responsibilities:Select, train, develop, and manage buyers and program managers across various disciplines from R&D procurement through supply chain product launch stabilizationMake strategic purchasing moves to benefit the company 2+ years in the future.Help new product cost targets and meet project milestone datesEnsure that optimal inventory levels of commodities are established to meet production launch requirementsApply critical skills to identify and employ strategies to effectively meet product and project cost goals, identify supply risk, and evaluate supplier performanceMeet quick turn requirements for new product development deadlines.Time to market is a critical measurement for new product teams.Speed through the entire process including PO placement, supplier delivery performance, cost studies, spend examination, new supplier selection, and cost negotiations is necessary to help time to market.Ability to create flexible processes to help new product requirements, and make effective recommendations using limited informationWork with cross- functional teams on the evaluation of suppliers and provide guidance to commodity managers on the effectiveness of current strategiesEnsure continued compliance to Purchasing SOP's, DOP's and SOX requirements.Establish and achieve new product Purchasing Departmental Goals.Set standards for productivity improvements by effectively deploy process improvement and work standardizationMentor program managers and buyers to successfully perform job tasks and provide ongoing coaching and development.Employ supply chain management best practices to secure uninterrupted supplyIdentify alternatives for "high risk" suppliers that could jeopardize product launch goalsKnow about contractual obligations, and provide feedback to development teams regarding effectiveness of new suppliers (risk, cost, delivery, quality). Develop key supplier relationships to effectively launch new products.Implement Short-Term Problem Containment and Long-Term Corrective Action for Shortages and other process related issuesOversee supplier new product forecast communication to ensure short and long term visibility is available for supplier capacity and delivery planningCreate supply chain strategies with materials team for new products; work with cross functional team to approve new key suppliers Qualifications Skill/Job Requirements:Minimum BS degree or equivalent5+ years of experience in purchasing management with emphasis in new product environment for high complexity product.3+ years of management experience with medium size manufacturing organization.Highly proficient in MS Office products and ERP systems, preferably SAP and Agile.Working knowledge of Kanban systems and other Lean material handling methods.Detailed knowledge of material planning, master scheduling and forecasting.Nice to have:Sourcing experience in plastic injection molding, high volume complex machining, energy instrumentation is highly desirableProven ability to head a high performance team to consistently achieve stretch goals and targets.Ability to provide positive direction by encouraging employees to have a commitment to high standards of quality and performance.Ability to handle multiple tasks and projects successfully.Make effective presentations to peers and suppliersAbility to recognize potential team areas of improvement, proposed solutions and gains commitment of team and other peer managers.Effectively delegates to direct reports and other peer managers.Help keep team energized to a common goal.Proven experience and track record regarding supplier and inventory management across multiple manufacturing platforms, process improvement of complex logistics, negotiations and contract developmentTravelUp to 25% Additional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.Base Salary Range Region 1: $155,800 USD - $224,200 USD Base Salary Range Region 2: $132,400 USD - $190,600 USD Shift: Day Travel: 50% of the time Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Come work at Amazon! Amazon is seeking a highly motivated leader familiar with development of embedded software for wireless broadband communication systems. We are developing, and will be operating satellite communication systems targeting both consumer and commercial customers. As Manager of MAC Embedded Software, you will: · Recruit, train, lead and manage a team of engineers who will define requirements for and implementing satellite and customer terminal on customer embedded software that enables layer-2 of our Kuiper communications protocol stack. · Build embedded systems that target high volume consumer and commercial products, you will need to understand embedded silicon processors such as ARM 5x, MIPS R5, Synopsys ARC, Tensilica, etc. · Manage and build a team of embedded software engineers that can code real time systems using either bare metal or RTOS. · Understand fundamental packet queuing and priority schedulers, as well as the use of DMA engines for memory to memory packet transfer. · Have solid understanding of Layer-2 Control plane and data plane optimization. · Be responsible for embedded software for the ground systems, including the gateway ground system and the consumer customer terminal as well as the layer-2 embedded software that runs in the satellites as part of the space segment. · Manage some PHY level software requirements including configuration of the modem, managing detection from asynchronous transmissions such as a Random Access Channel (RACH) operation and tasks such as fragmentation and reassembly. · Be responsible for Layer-2 implementation tasks required on the Satellite, Customer terminal and Gateway terminal such as: seamless system handover, Satellite, Gateway and Customer initial network entry (INE), Multiple user multiple access, UL and DL MAP creation and transport, Doppler prediction, Doppler correction, Ranging and synchronization, Packet QoS Scheduling and queuing, Link Adaptation with adaptive coding and Modulation, Phased array Beam coefficient management Layer-2 error handling and error recovery, Interference mitigation, RACH processing, PHY/Modem management and configuration, Beamformer/Phased array coefficient management, System Power management to name a few. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. We are open to hiring candidates to work out of one of the following locations:Sunnyvale, CA, USABASIC QUALIFICATIONS- Bachelor of Science or Master of Science degree in computer or electrical engineering discipline is required.- Minimum of 7 years of experience in embedded Layer-2 software development industry with at least 5 years in engineering management.- Experience contributing to and authoring software specifications, and software design documents- Experience supporting program technical reviews and software configuration management.- Experience in developing regression tests and validation plans.PREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Have you wanted an opportunity to develop the software applications and services for an advanced global internet connectivity service? The Kuiper Customer Terminal team owns all the software and services that operates on a Customer Terminal device. Our team owns developing the architecture, solutions & roadmap for managing the embedded systems that operate on the device, the applications that will ensure optimal power management and thermal protection, over the air updates and a multitude other features. As the SDM of the team, you will lead a team of engineers to solve these problems while developing the team and maintaining a high bar for delivery quality.Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities- Own features end to end. Almost all features in the team work on hardware systems and testing on hardware is a must. This level of ownership should be driven into your team as well.- Aid in the design and delivery of software components, applications and services.- Develop the technical strategy to deliver these experiences at scale globally- Work with our peer teams and stakeholders to design suitable software systems and interfaces to fulfill the customer needs.- Develop a strategic plan for the growth of the team, both from a software services and organization perspective.- Hire & Develop a diverse team of software engineers.- Collaborate with your fellow team members to form a strong foundation for a software organization in Project Kuiper.- Help on-board and mentor new team members.A day in the lifeYou will work with Product Management and Business Stakeholders on defining the roadmap for Kuiper's customer lifecycle. You will own solving this for multiple customer segments and building software that is flexible for many different customers and countries.We are open to hiring candidates to work out of one of the following locations:Sunnyvale, CA, USABASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,000/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

DESCRIPTIONProject Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The Role:The Customer Terminals team is responsible for all software that runs on the terminal devices installed at Kuiper end customer's locations (homes, businesses, etc.). The software written by the team is predominantly embedded systems and interfaces with teams working on silicon, hardware, antenna, etc. As a TPM in this team, you will own multiple business critical programs that span different teams and disciplines, bring alignment across the organization, drive key decisions and tradeoffs, help unblock risks and ensure high quality and on-time deliverables. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.We are open to hiring candidates to work out of one of the following locations:Sunnyvale, CA, USABASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 7+ years of technical program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedulesPREFERRED QUALIFICATIONS- 8+ years of hands-on work managing complex technology projects experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $141,600/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

What you'll do atPosition Summary...What you'll do...About CENTROIDWalmart's CENTROID org is transforming the future of Walmart's omnichannel supply chain strategy. Our team of industry-leading experts, consultants, and technologists combine exceptional strategic thinking with data science and advanced analytics to solve the world's most complex supply chain challenges at Walmart's scale.Our mission is to design a supply chain that leverages Walmart's unique advantages to provide a wide product assortment, offer the lowest costs, and build cutting-edge capabilities through transformative initiatives. We're looking for extraordinary supply chain talent with top-notch quantitative abilities, critical thinking skills, and business acumen to propel Walmart through the next 50 years of excellence and innovation.We're looking for a Sr. Manager I to lead and create initiatives for future strategies across Walmart's omnichannel supply chain. This is a high-impact, high-visibility role within the organization with expectations to deliver immediate results. In this role, you'll primarily be responsible for creating a long-term strategy and transformative path for Walmart's rapidly growing omnichannel business.Responsibilities• Manage and execute entire projects from start to finish, including cross-functional project management, data collection and manipulation, analysis and modeling, and the communication of insights and recommendations.• Build scalable and complex supply chain models and processes to optimize supply chain strategies with the goal of delivering an excellent customer experience while balancing operating cost and asset efficiency.• Demonstrate a high degree of originality and creativity when developing solutions to improve existing business processes within supply chain, utilizing methods such as statistical analysis, regression modeling, and optimization.• Identify areas of opportunity and influence execution of results via cross-functional participation to enable quick wins and continuous improvement.• Lead implementation of pilots to demonstrate business impact.• Create and deploy robust metrics and dashboards to enable tangible transformation.You will thrive in this role if you:• Enjoy working independently to manage multiple projects while ensuring deadlines are met and data output is accurate and appropriate for the business.• Easily navigate ambiguity and can make independent decisions about what data and approach is best for the task at hand.• Excel in communicating with individuals and groups at all levels of an organization.• 6 - 8 years of supply chain optimization models.• 2 - 4 years of supervisory experience.Potential projects include:• Create models to analyze the Supply Chain network needed to support future sales growth with scenario modeling capabilities to understand the sensitivity to multiple variables; opening, closing, or repurposing distribution centers; conduct scenario analysis to evaluate multiple networks designs and impact to customer experience and cost to serve.• Develop Inventory Planning and Distribution strategy to optimize cost to serve and improve customer experience and stock availability with a tiered storage network and dynamic real-time distribution network.• Develop optimization logic and a tool to determine truckload lane strategy for outbound transportation, balancing cost and SLA requirements.Preferred Qualifications• MBA, MS, or PhD in Operations Research, Industrial Engineering, Operations Management, or Supply Chain Management• Experience with large dataset mining tools and open-source programming tools (e.g., R, Python, HiveQL, Spark)• Experience with network modeling tools (e.g., Llamasoft Supply Chain Guru), network optimization, and long-range planning• Extensive experience or knowledge of supply chain domains and related information systems - distribution/transportation, sourcing, planning, manufacturing, and inventory management• Retail industry experienceAt Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance incentives.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- Stock equity incentivesMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3: 7 years' experience in an analytics or related field.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch)Primary Location...860 W CALIFORNIA AVENUE, SUNNYVALE, CA 94086-0000, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people."At Walmart, you have the support you need at any given moment no matter the circumstance." - Shelby, Project AnalystHello, Silicon ValleyYou don't have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.

Key Responsibilities:Product Strategy Development: Spearhead the creation and execution of product strategies that align with the company's vision and market needs. Conduct comprehensive market research to identify new opportunities and trends in generative AI.User Experience Design: Collaborate with UI/UX designers to ensure the product provides a seamless and intuitive user experience. Focus on the refinement and polishing of product interfaces to enhance user satisfaction and engagement.Feature Development and Roadmapping: Lead cross-functional teams to define, prioritize, and deliver new features and improvements. Create detailed roadmaps and project plans to guide development efforts.Stakeholder Collaboration: Work closely with marketing, sales, engineering, and design teams to ensure product goals are met. Serve as the main point of contact for product-related inquiries and decisions.Data-Driven Decision Making: Utilize data analytics to inform product decisions and improvements. Establish key performance indicators (KPIs) to measure product success and user engagement.Customer Feedback Integration: Engage with customers to gather feedback and insights. Incorporate user feedback into product development cycles to continuously refine and improve the product offering.Market and Competitive Analysis: Keep abreast of industry trends, emerging technologies, and competitive products. Use insights to inform product strategy and positioning.Qualifications:Bachelor's degree in Business, Marketing, Computer Science, or a related field. Advanced degree is a plus.5+ years of product management experience, preferably in the AI, technology, or creative sectors.Demonstrated experience in designing and improving product experiences in a tech-driven environment.Strong understanding of UI/UX principles and a track record of delivering user-centric solutions.Experience working with cross-functional teams in a fast-paced, agile environment.Excellent analytical, organizational, and leadership skills.Passion for emerging technologies and their application in marketing and advertising.Strong communication and presentation skills, capable of conveying complex concepts clearly and persuasively.

What you'll do atPosition Summary...What you'll do...As a Manager in the US Marketplace business, you will build develop and support programs that improve customer and seller experiences, support seller success, and drive growth by bolstering our seller service offerings. This is a unique and exciting opportunity to drive impact, create, launch, and own programs end to end. We are looking for ambitious, fun, creative, people-oriented folks who are willing to roll up their sleeves to solve business challenges in creative and structured ways. You must be an excellent communicator, an enthusiastic and proactive problem solver who works well in a team-oriented, collaborative environment and possesses an extreme sense of ownership, responsibility, and accountability to see projects through.You will be successful if:You are a thought leader that can thrive and lead marketplace initiatives in a fast paced, rapidly growing, highly ambiguous, and challenging environment in the ecommerce spaceYou have a deep understanding of what it takes to build an ecommerce marketplace and can leverage industry research & trends to help drive decisionsYou have strong presentation and influencing skills and the ability to interact with executive level business partners, as well as excellent written and verbal communication skills with ability to champion products throughout the organizationYou can foster collaboration across teams and leverage your expertise in marketplace to drive resultsYou are an athlete and have the passion for marketplaces, sellers and customers, to be a champion across the entire Walmart organizationYou are biased for action, relentless about driving and owning the goal and you are motivated by the responsibility of delivering the most crucial capabilities for long term marketplace growthYou will make an impact by: • Developing strategic programs - Gain a deep understanding of the problem and pain points, identify the right solutions that are executable. Build the overarching program leveraging the solutions and the plan to bring those to the sellers and customers. Ensure that the program fits with the overarching Walmart marketplace strategy and organization. Clearly articulate and position the strategy and goals of each program to generate buy in and ensure the capabilities are built accordingly. • Leading the execution plan - Lead operations and gain cross-functional collaboration at the executive level to ensure the program plan is properly executed, including capability automation, seller adoption, benefit and impact delivery. You will ensure improvements in seller or customer NPS, GMV and revenue growth, Operation efficiencies and cost reduction.• Driving organizational change - Be passionate about the seller, be seller obsessed, set the example for your team and drive marketplace education that drives ownership across Walmart. The ultimate objective for you is to drive organizational and cultural change at Walmart to ensure Marketplace delivers on its longer-term goals.• Operating with excellence: Operate at the highest standards. As the leader and owner of the strategic programs that will yield the scalable growth for Marketplace you must make sure that you and the team execute with excellence, are subject matter experts, understand very well the role they play, leverage research and data to make decisions, and are capable of representing marketplace and engaging with leadership across the organization. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. AboutWalmart Marketplace: The Walmart Marketplace business is part of Walmart's ecommerce portfolio and is one of the fastest growing and most profitable business units. The Walmart Marketplace is in its 5th year and has seen tremendous growth in the past year. This growth combined with the industry ecommerce and customer dynamics has made Walmart Marketplace a highly strategic priority for Walmart for the next 5 years. The Marketplace team culture is entrepreneurial, fast paced, relentless, biased for action and highly resilient. The team is on a crucial mission for Walmart to make the Walmart Marketplace the preferred destination for sellers and customers and to leverage our Walmart scale and capabilities to differentiate across the ecommerce industry.Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Who WeAre Join Walmart and your work could help over 275million global customers live better every week. Yes, we are the Fortune #1 company. But you will quickly find we are a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you will discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you will be empowered and equipped to do the best work of your life.careers.walmart.com At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .The annual salary range for this position is $91,000.00-$169,000.00Additional compensation includes annual or quarterly performance incentives.Additional compensation for certain positions may also include:- Regional Pay Zone (RPZ) (based on location)- Stock equity incentivesMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Business, Analytics, Statistics, or related field and 2 years' experience in data analytics, project management, business, or related area OR 4 years' experience in data analytics, project management, business, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master's degree in Business, Analytics, or related field, Project Management Certification, Six Sigma certification, Statistical Programming LanguagePrimary Location...640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people."At Walmart, we get the opportunity to grow professionally and personally-all while improving how we work and what we deliver to consumers." - Lola, Project AnalystHello, Silicon ValleyYou don't have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.

The Reality Labs Customer Experience (CX) team at Meta is focused on improving customer experiences across the end-to-end customer journey. As the Customer Experience Analyst at Reality Labs, you will be part of a global customer experience practice dedicated to listening and learning from our customers, harnessing the power of customer insights to drive and influence business improvements and bolster customer centric decision-making across the business. You will play a pivotal role in driving customer satisfaction and loyalty by analyzing insights and feedback, identifying areas for improvement, and partnering with cross-functional teams to develop and implement strategies that enhance the overall customer experience. Leveraging your strong background in CX/VoC and expertise in data analysis and storytelling, your passion for customer centricity, you will help shape the future of our customer experience program and contribute to the growth and success of our organization. Customer Experience Analyst Lead Responsibilities: Manage end-to-end analytics, reporting, and partnerships across multiple customer touchpoints including purchase and delivery journeys.Synthesize and analyze customer feedback from multiple sources (e.g., surveys, digital analytics, social media) and channels (e.g., direct to consumer, supply chain) to identify trends, pain points, and areas of improvement.Monitor customer feedback continuously to identify emerging trends and issues, performing deep dive analysis to uncover wins and opportunities.Champion the voice of customers by sharing insights widely and collaborating with relevant business partners to foster customer-centric decision-making.Develop and maintain robust reporting and dashboards to track customer experience metrics and KPIs.Integrate customer feedback data with other transactional, operational, and behavioral data sources to create a comprehensive picture of experience drivers.Advocate for customers and influence corrective actions through periodic and ad-hoc reporting, proactively evangelizing insights among key stakeholders.Collaborate with cross-functional teams to identify root causes of customer issues and develop action plans to remediate and measure effectiveness.Design and implement customer experience improvement initiatives that align with business objectives and priorities.Bring insights and recommendations to the forefront of stakeholders and executives' mindshare via engaging presentations. Minimum Qualifications:6+ years of experience in data analytics, including experience in customer feedback or survey analysis, statistical analysis, marketing analytics, data science, or related fields3+ years of experience in customer experience or customer insights analyticsProficiency in crafting compelling stories using multiple sources of data to provide actionable insights tailored to stakeholders' needsExperience creating reports, visualizations, and dashboards and communicating results and analyses to technical and non-technical audiencesExperience working with Customer Experience or Voice of Customer metrics (NPS, CSAT, etc.), surveys, and customer feedbackProven analytical skills working with large datasets and statistical analysis methods. Experience using SQLProficiency in data visualization tools (e.g., Tableau, Power BI)Experience with statistical analytics techniques and using R or Python or a similar scripting language/tool for analysisDemonstrated experience working collaboratively with cross-functional teamsEffective data-led storytelling with the experience conveying complex insights to non-technical stakeholders Preferred Qualifications:Degree in Analytics, Marketing, Business, Statistics, Mathematics, Finance, Computer/Data Science, Engineering, Economics, or related fieldExperience working with customer experience platforms (e.g., Medallia, Qualtrics)Background in digital or marketing analyticsBackground in ecommerce and direct to consumer business and analyticsFamiliarity with consumer electronics or retail businessKnowledge of predictive analytics or ML/AL techniques is a plusSurvey design and CX program management experience is a plus About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

About Compass GroupAt Compass Group, GREAT PEOPLE are at the core of our business! Our talented teams work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world's major tech companies! The food and experiences we provide make quite an impact! As we continue to move forward, we're more passionate than ever about supporting the long-term success & wellness of everyone we feed, and we love what we do.Role Summary: This role reports directly to the Director of Marketing, Communication & Engagement, Bay Area, for the Compass at Google account. In partnership with the Director and peers for Compass, this individual develops and deploys marketing/communications strategy for the Food program. Key areas of focus include spearheading communications strategy for innovative pilots, campaigns and partnerships, driving user advocacy and managing community sentiment, and enabling Compass team members to perform their key responsibilities through accessible and clear communication. This position regularly leads marketing and communications activations in support of broader Food program objectives across workstreams including nutrition and behavioral science, sustainability, risk management, culinary, people operations, DEIand digital innovation.The Regional Marketing Manager oversees the implementation of marketing and communications work streams including campaigns, storytelling, strategic communications, events and experiential marketing in a majority of the Bay Area business. To do this, the Regional Marketing Manager builds and maintains relationships with a diverse group of stakeholders and partners, leveraging strong communication skills and a solutions-oriented mindset to create alignment and ensure effective collaboration. This role takes a full funnel and data-driven approach to marketing, moving target audiences from a state of awareness to a state of advocacy and measuring quantifiable and qualitative results along the way to inform future decisions. The Regional Marketing Manager works with a team of multidisciplinary marketing team members to efficiently deliver key results against objectives outlined in both the Food program and Compass marketing plans. This role leads project teams of non-reports, and heavily collaborates with other marketing leaders at Compass outside of the Bay Area (Americas, APAC & EMEA and global teams) and with other vendor partners that serve the Food program.The great things you can expect to do:? Integrated marketing & communication for the Food program : Create and deploy integratedmarketing and communications strategy and initiatives to achieve Food program goals with a focus on communicating program intentionality, building trust and collaboration and increasing brand awareness. Oversee the success of key communications channels such as websites and apps, email/newsletters, social media, signage, search and ads, and events (digital and in-person) and steward the program brand.? Stakeholder Collaboration: Maintain strong and collaborative relationships with stakeholders ranging from C-suite leaders to local operations management who work for multiple companies and teams in this ecosystem including Compass at Google, Compass sector leadership, and other vendor partner companies. Regularly partner with stakeholders to co-create strategy and troubleshoot to overcome shared obstacles. Lead proactive communication on behalf of the team to keep stakeholders informed of key progress and priorities and to identify opportunities for further alignment.? Innovation & Insights: Regularly analyze available data and use insights to inform future strategy and implementation. Lead teams to better understand current and future users and to consistently use data to inform all actions and points of view. Investigate, research and deeply understand both current trends and future forecasts in integrated marketing, brand marketing, experiential marketing, strategic communications and digital communications which may contribute to the continual improvement of the Compass at Google program marketing and communications strategy. Provide actionable and creative ideas to integrate these insights into this ecosystem.? Leadership: Serve as a positive example of both Compass and Food program values and exemplify courageous leadership for the marketing team and the broader organization. Lead teams to outperform expectations while upholding a collaborative, safe, equitable and fun team culture. Coach and develop direct reports and other team members.Minimum Qualifications:? Proven expertise (8+ years) in integrated marketing, strategic communications, or marketing and communications strategy gained through formal education and/or relevant work experience? Passion for leading teams to outperform expectations, direct management experience of multiple reports preferred? Excellent written and verbal communication skills, including storytelling experience? Demonstrated experience leading work in both internal and external communications? Proven background in developing brand marketing, strategic communications or related strategy and activating and executing supporting initiatives? Ability to analyze and evaluate information to communicate concise trends and recommendations to enhance brand equity and performance? Ability to collaboratively problem-solve and continuously iterate to navigate ambiguity and complexity in a fast paced organization/environment? Ability to quickly gain and maintain credibility and trust with a diverse group of partners ranging from C-suite leaders to front-line workers? Working knowledge of Google Suite products (docs, sheets, slides, etc.)Preferred Qualifications:? Proven track record of business to consumer marketing building brand awareness and trust through a customer insights led marketing program? Commercially focused with ability to demonstrate impact and results? Strong interpersonal skills, leads with courage and resilience? Agency, franchise organization, or like experience preferred with clear understanding of balancing relationship building and service of client organization with working inside strategy and approach of own company? Experience with leadership communications, risk communications, and incident response team (IRT) protocol? Experience supporting a multi-site operational business model? Experience supporting operations in multiple cultures or countries - note if multiple languages are spoken? A passion for delicious, nutritious and sustainable foodSounds good? Apply now to take your seat at our table!Please submit your resume as a pdfCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Bon Appetit maintains a drug-free workplace.

What you'll do atWhat you'll do...Position: Manager II, Advanced AnalyticsJob Location: 640 W. California Avenue, Sunnyvale, CA 94086Duties: Partner with the Product Analytics Management, Product Manager, and engineering teams to accurately track and analyze existing and new product initiatives. Leverage clickstream data to identify opportunities for improving customer experience and influence product roadmaps. Perform conversion analysis, funnel analysis, and impact sizing to influence decision-making. Define and monitor KPIs to measure product performance and monitoring product health. Define the customer engagement data capture strategy and collaborate with engineering to ensure the accuracy of the data captured. Create effective reporting and dashboards by applying expertise in data visualization tools such as Tableau and Splunk to monitor product performance. Leverage SQL to query and process large amounts of clickstream and transactions data from different databases such as BigQuery, Google cloud, and SQL/Hive to identify opportunities. Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team. Design and execute A/B tests to identify and quantify the impact of new product features as an ongoing discipline to constantly improve product features and provide better experiences for customers across all platforms (e.g., Desktop, Mobile, etc.). Provide data-driven insights and deliver recommendations that address opportunities for product improvements. Leverage advanced analytics solutions to identify product and business opportunities at scale. This position does not supervise employees.Minimum education and experience required: Master's degree or equivalent in Business, Finance, Accounting, Statistics, or related field; OR Bachelor's degree or equivalent in Business, Finance, Accounting, Statistics, or related field and 2 years of experience in data analytics or related field.Skills required: Experience coding in scripting programming language Python to access data platforms, analyze and visualize data, and build data pipelines. Experience building predictive models (including regression, decision trees, and clustering) using SQL and Python. Experience using SQL to query, retrieve, process, and analyze large amounts of clickstream and transaction data from BigQuery, Google cloud, and SQL/Hive. Experience designing, monitoring, and analyzing A/B testing with statistical calculations (including t-test and power analysis) using Python. Experience creating effective reporting and dashboards by applying data visualization tools including Tableau, Splunk, and Looker to monitor product performance. Employer will accept any amount of experience with the required skills.Salary Range: $138,911/year to $202,000/year. Additional compensation includes annual or quarterly performance incentives. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location) and Stock equity incentives.Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.Wal-Mart is an Equal Opportunity Employer.#LI-DNI #LI-DNPAbout WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people."The people you work with are ready to help without hesitation to make sure you succeed, it's just part of the culture." - Shelby, Project AnalystHello, Silicon ValleyYou don't have to choose between your career and your lifestyle in Silicon Valley. Here, you can have both.