Voice Engineer Salary in Santa Clara, CA

Job DescriptionUser Experience contractor | Santa Clara, CA, United StatesOrganization: Learning servicesRole: UX Content Designer ContractAbout UsChegg is the leading student-first connected learning platform and we're on a mission to help every student achieve their best, in school and beyond.The RoleChegg's Learning Services org builds personalized learning tools that help students understand material, prep for exams, and gain confidence in their ability to take on any course. As we venture into redefining student support with cutting-edge AI innovations, we're on the lookout for a UX Content Designer with aunique blend of grit, determination, and creativity to join our cross-functional team of Product Designers, Product Managers, Product Marketers, Learning Experience Designers, Researchers, and Engineers.In this role, you'll connect with other UX Content Designers across the org to shape the way we speak to our users and boldly carry our brand voice throughout every touchpoint. Our Content Designers work alongside Product Designers and use things like language, communication, and compelling storytelling throughout the product development and design lifecycle to create discoverable, inviting, and accessible experiences for every student. We're a nimble team that's empowered to set aggressive goals and move fast to achieve them.How You'll Find SuccessYou'll leverage your expertise in design thinking and product strategy from the earliest strategic product discussions and design explorations, and deliver content frameworks, workshop outcomes, design principles, product flows, taxonomies, navigation, in-product messaging, and more for both mobile and desktop experiences. You'll also help scale the Content Design practice at Chegg by developing and contributing to things like content standards, tone and voice, terminology, and overall product quality.Must Haves• You excel in a fast-paced setting: you're at your best when things move quickly and can adaptswiftly to evolving project requirements.• Proactivity is your middle name: you don't wait for instructions; you're always two steps ahead,eager to contribute and collaborate.• You turn uncertainty into opportunity: you see unclear situations as opportunities to shine,bringing your creative problem-solving skills to the forefront.• You're a champion of brand voice: adept at tailoring it to fit any context, from a vibranthomepage banner to a concise, clear error message, you're committed to making every worddistinctly 'us'.Responsibilities• Help develop and define the overall product narrative to keep design decisions and user flowsheading in the right direction.• Develop design and content principles and frameworks that scale with specific feature areas.• Develop messaging briefs, product narratives, and other deliverables that explain yourrecommendations and help people understand the practice of content design.• Design, write, edit, test, and improve things like onboarding flows, UI content, navigation labels,and terminology across both web and native.• Leverage research and user testing to inform and validate content decisions.• Work with other writers to maintain and evolve our brand voice and tone, content and UXguidelines, and evangelize those resources across the company.• Edit and contribute to design and content in Figma or other design tools.• Partner with our localization team to ensure high quality experiences for every language andlocale.• Collaborate with partners including engineering, UX design, research, data science, and productmarketing from the earliest stages all the way through launch, continually and proactivelysoliciting (and providing) feedback.What we're looking for on your resume• Bachelor's or greater degree is design, user experience, writing, or a related field• 3+ year's experience as a Content Designer, Content Strategist, Information Architect, CreativeCopywriter, UX Writer or similar role with a UX or product design team• A diverse portfolio of relevant work samples across web and native• Ability to simplify and communicate complex concepts to a diverse audience• Experience working directly with Product Designers, Product Marketers, Product Managers,Marketing Copywriters, and Researchers• Experience working in a collaborative design environment, presenting work, and giving andreceiving feedback• Demonstrated experience leading projects with minimal direction and managing ambiguityPreferred• Passion for helping people learn and succeed in school and beyond• Interest in trends in AI learning tools or other apps that college students use and love• Curiosity about visual and motion design• Passion for finding and sharing inspiring copy, content patterns, and user experiencesWhy do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLACertified Great Place to Work!: http://reviews.greatplacetowork.com/cheggChegg Corporate Career Page: https://jobs.chegg.com/Chegg India: http://www.cheggindia.com/Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careersChegg out our culture and benefits!http://www.chegg.com/about/working-at-chegg/benefits/http://techblog.chegg.com/Chegg is an equal opportunity employer

DESCRIPTIONThe Call Analytics team at Amazon Connect delivers call insights using Amazon Machine Learning services to our customers. We work on high volume, complex call routing and integration with the Machine Learning and Generative AI services to bring insights that help our customers to deliver better user experience and efficient call handling. Our team owns the cloud services and corresponding AWS console experience that enable customers to route their calls to our service and configure the set of call recording and analytics capabilities. Our customer span across various industries like Call Centers, Securities Trading, Tax service providers, and Communication service providers. We look to provide the best easy to integrate call analytics service on the market by investing in easy integration with evolving machine learning capabilities across voice and video, increase insights using generative AI, and be globally available with lowest latency in generating insights for increased productivity.Come join us at AWS, if you are excited about solving customer problems in communications, workforce productivity and business insights at AWS scale, and have experience in building web services, working with audio and video streams, and integration with ML services.Key job responsibilitiesWe are looking for a highly effective software development engineer that can make an immediate difference and help design and deliver systems while maintaining a constant customer focus. You will work with your peers, research scientists and product management team to tackle hard problems with a growing AWS service.A day in the life- Work with peers on ongoing customer deliverables.- Design upcoming capabilities, drive consensus across the tech and product teams.- Look for endemic service deficiencies and solve them at scale.- Mentor your peers.- Hire new team membersWe are open to hiring candidates to work out of one of the following locations:Santa Clara, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.