Kodak Alaris is a global technology company that's delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees' creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.The Alaris division of Kodak Alaris is a leading provider of information capture solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning range of scanners, software and services are available worldwide, and through our network of channel partners.Key ResponsibilitiesProvide technical support to the worldwide service teams.Monitor and analyze product performance and service process data which is used to drive product performance improvements, call center and repair depot process improvements, and overall cost reduction activities. Initiate and actively participate in product corrective action activities, reproduce field issues, collect, and analyze field and product error data, and lead discussions with regional service, Current Product Engineering and Development teams.Integrate the business and product direction into the worldwide product support strategy. Communicate between the service regions and the worldwide business. Collaborate with the Kodak Alaris development team to create best in class scanners through refining and validating requirements for new scanners based on current product performance and customer needs.Work closely with commercialization/development teams to successfully anticipate, identify and resolve issues/concerns internally. Provide input to product requirements, and support beta and launch activity.Provide service cost estimates.Establish service support requirements.Participate in all phases of product commercialization; hold service functional reviews prior to milestone gates.Develop technical training programs and Knowledge Based articles for use by Field Engineers and contracted Authorized Service Providers. Could be written or video.Travel may be required on occasion, typically 1-4 times per year. Within and potentially outside of the US.Qualifications & Experience• Bachelor's degree in Mechanical, Electrical or Computer Engineering or related field• Engineering background and experience providing support and interacting with multiple disciplines, (i.e., mechanical, electrical, firmware). Must have a high-level understanding of each. • Ability to troubleshoot and recreate a customer scenario.• Experience in customer service and support; field experience a plus.• Familiar with using CAD software. • Network connectivity, LAN/WAN infrastructures• Familiarity with technology differences of USB interface versions• Remote Service• Printer technology• Experience developing technical training content.Skills & Competencies• Ability to work independently, as part of a larger team, and to lead teams.• Ability to present a clear, concise, visual message through data, both in summary and detail.• Knowledge of capture devices that convert documents into digital images of varying formats, computer peripherals and technologies, scanners, USB, etc.• Working knowledge of Teams, Microsoft programs including PowerBI.• Proficiency with Operating Systems. Familiarity with distributed computing environment, modern computer software architectures and software practices. • Familiarity with all phases of hardware systems development & life cycle (analysis, design, development, testing, defect tracking/resolution, deployment, service, obsolescence, discontinuance). • Basic Statistical analysis• Work independently and as part of a larger team• Orientation toward detail and thoroughness• Aptitude to learn quickly.• Excellent communication (verbal and written) and interpersonal skills.• Excellent teamwork/collaboration skills.• Work effectively in an environment where goals, specifications and priorities are constantly changing.• Highly motivated, takes initiative and works with minimal guidance.• Respectful and ProfessionalCompensation$75K - 90K depending on experience.Visa Sponsorship not available.NY Labor Law Posters"Kodak Alaris is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran." As a member of the Kodak Alaris team you will be eligible to participate in our flexible benefits program which include paid flexible time off, health, dental and vision coverage, paid sick leave, paid parental leave, 401(k) plan with company match, short-term and long term disability coverage and life insurance.

Electrical Technician

Gorbel, Rochester

Gorbel's mission is simple: We improve people's lives. That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We're on the cutting edge of manufacturing and distribution; a thriving, growing company that is constantly seeking out new ways to innovate and elevate our products and our processes - and we're looking for people like you to join us in that mission. We're currently hiring for open positions in the US and Canada. We operate in Canada as Engineered Lifting Systems and Equipment (ELS)/DBA Gorbel® Canada, and subsequent communication related to Canadian positions may show the ELS name. You may be contacted by phone by recruitment personnel based in either Canada or New York. Work Shift:First Shift (United States of America)Job Description:The Electrical Technician is responsible for conducting electrical assembly and tests on electromechanical equipment. Set up testing equipment and panels in accordance to test run specifications. Test, troubleshoot, and repair failures. Document test readings and test conditions.RESPONSIBILITIES:Complete electrical assembly including wiring motors and electrical panels to machine schematicsLoading software and firmware on the system per job orderPerform specific testing of equipmentIsolate electronic failures using AC/DC circuit troubleshooting using a multimeterAccurately complete test documentation and paperworkAll other duties as assigned by managementREQUIRED QUALIFICATIONS:High school diploma or equivalent required2 years relevant experience preferredFamiliarity wiring panels, completing electrical connectionsFamiliarity with AC/DC circuits including motors and circuit boardsAbility to troubleshoot electrical and mechanical issuesComputer knowledge of Microsoft Windows, Word, Excel, and other computer programsAbility to participate in data entryAbility to read tape measureAbility to read a blue printAbility to use hand tools requiring dexterityMust be able to communicate effectively with factory supervisionWORK ENVIRONMENT:ADA Physical/Mental/Workplace RequirementsAble to lift and/or move up to 50 pounds.Able to stand (75%); walk (20%); stoop, kneel or crouch (5%), as required.Able to climb portable laddersAble to wear safety glasses and foot protection throughout shift.Able to wear hearing protectors (ear plugs) throughout the shift while working in an environment with moderate noise levels.Gorbel® is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Gorbel® is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-924-6204.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Gorbel, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:Electrical Technician: Min $27.72 - Max $41.58Electrical Technician, Sr: Min $29.40 - Max $44.10