Revenue Manager Salary in Reading, PA

Manager, Tradeshow Marketing & Business DevelopmentUS-PA-ReadingJob ID: 2024-5389Type: Regular Full-Time# of Openings: 1Category: OperationsEFWOverviewEstes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including:Paid vacation, sick time, and holidays401(k) plan with company matchMedical, dental, and vision insuranceShort- and long-term disability plansLife and accidental death & dismemberment insuranceJob referral bonus programResponsibilities The Manager, Tradeshow Marketing & Business Development drives the market mapping, planning, strategy, branding, and communications within the tradeshow division. The Manager, Tradeshow Marketing & Business Development is responsible for identifying effective marketing solutions to sell services/products, enhance and maintain the organizations brand image, retain existing customers, attract new customers, support company initiative and drive revenue creation within their division. Directionally, this individual is responsible for driving goals for their segment to align with broader organizational goals. ESSENTIAL DUTIES AND RESPONSIBILITIESProvide input to the marketing communications team for the preparation of marketing collateral, blogs, website page, social media, email campaigns and other demand generation campaigns, as it relates to the tradeshow division.Work with the digital marketing manager on initiatives related to paid digital marketing.Complete quarterly results analysis on ROI for paid digital initiatives.Provide review segment’s strategic markets, trends, drivers, outlook, market position, and competitive landscape. Provide a quarterly market update to the sales team on what to expect for a specific quarter as related to tradeshow.Attend EDPA Events to better position the sales team and increase brand awareness through involvement and sponsorships. This includes attending major events such as:EDPA EngageEDPA AccessEDPA ClassicRally at the AllyExhibitorLiveAccount Based Marketing- Develop an improved process to communicate with existing customers to proactively check in about upcoming shows/events and provide education to keep clients informed and stay top of mind.Bi-Annually, work with the EFW customer success team to survey customers and evaluate an NPS score.This individual is responsible for developing a strategic business plan to target sales growth for the trade show division.Develop a SOP and evaluation process for handling and follow up on digital marketing leads, including the use of Salesforce.Work with the EFW Tradeshow team as needed to support Estes and the Association partnerships.Develop and train an inside sales team for the trade show division. This team will be responsible for making outbound sales calls and eventually handing inbound digital leads. This induvial should determine the use of a call center or an on-site team to handle the initiative. This individual will be responsible to: train and manage the call center or inside sales team. This includes product training as well as Salesforce training.Ensure the inside sales team always has a consistent number of quality leads to call, scrubbing the leads against salesforce.Develop scripting.Develop incentives/competition/games to support motivation/performance.Evaluate performance of the team (metrics include- contact rate, dialing efficiency, conversion rates, lead response time, etc.) This individual is responsible for supporting the existing EFW sales teams as needed.Provide Tradeshow 101 training for all new sales individuals (inside sales, global solutions, national account managers, etc.)- as needed.Act as a resource for the Global Solutions Managers, National Account Managers and Inside Sales to help them close new business. This may include joining prospect meetings in person or via zoom or answering questions directly from the sales team.Proactively check in and build relationships with the regional sales managers at EFW and Estes to keep in tune with the efforts being made to sell event logistics services.Help to identify tradeshow opportunities with existing (non-tradeshow) customer and work with the sales to realize and convert this potential revenue stream.Provide internal support for questions related to Warehousing Contracts related to trade shows.Provide internal support for questions related to insurance for trade show shipments/warehousing.Provide support to large house accounts as assigned by upper management.Represent the company at educational events or trade shows. Work with sales team to follow through on networking opportunities.Regular attendance is required.Comply with company C-TPAT and TSA security procedures.Perform other duties as assigned.QualificationsQUALIFICATIONSThe qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIESThree to five years marketing experience.Expertise in the utilization of Salesforce.Ability to read, write, comprehend and speak English fluently; bilingual fluency is a plus.Ability to read and interpret complex business and/or technical documents.Ability to write comprehensive reports and detailed business correspondence.Ability to work with managers or directors and communicate ambiguous concepts.Ability to present to groups across the organization.Ability to solve practical problems through standardized solutions that require limited judgment.Ability to follow prescribed and detailed procedures to solve routine problems.Must be eligible to work in the United States.At this time, EFW will not sponsor a new applicant for employment authorization for this position.EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.PI240535608

 About Alvernia University Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country. Alvernia offers a unique blend of rigorous liberal arts core education for the development of the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage. Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News & World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education. O’Pake Coordinator and Office Operations Manager  The O’Pake Coordinator and Office Operations Manager (C&OOM) will report directly to the VP of Research, Economic Development and Innovation (VP REDI) & Chief Operating Officer (COO) of the O'Pake Institute for Economic Development & Entrepreneurship.  The C&OOM will serve as member of the O’Pake leadership team and will have responsibilities including overseeing O’Pake office management, providing administrative support (with priority toward the COO), project management, logistical coordination, event planning, coordination of office safety, maintenance & security, as well as administration & processing of office budget and related financials. The C&OOM will lead a team of graduate assistants and undergraduate fellows on key O’Pake Institute initiatives/projects such as O’Pake publishing initiative, external communications activities and managing community-based campus offices.    The Coordinator and Office Operations Manager will play a central role in ensuring the smooth functioning of O’Pake’s administrative operations with a focus on optimizing efficiency, creating and updating standard operating procedures, overseeing critical record keeping, maintaining the O’Pake Dashboard and related compliance activities along with fostering a collaborative work environment. They will contribute to the overall success of our organization by implementing effective processes, supporting O’Pake’s leadership team, and nurturing talent within the team.  Core Functions: Ensure smooth functioning of administrative & office operations, including facilities and supplies management. Coordinate with campus and building security as well as AU maintenance teams to oversee O’Pake office maintenance, safety & security. Assist the COO with confidential executive administrative support, including managing scheduling, coordinating travel arrangements, and processing expense reports. Create and implement efficient processes and procedures to enhance operational efficiency and streamline workflows. Identify potential risks to operations and develop strategies to mitigate them, ensuring business continuity and compliance with regulations. Directly manage budget allocations for supplies, travel & entertainment within the operational budget. This includes participating in the monthly O’Pake finance meeting to ensure alignment with financial goals and objectives. Conducting the entry and processing of invoices ensuring accuracy and adherence to financial policies to maintain fiscal integrity.. Manage / Direct O’Pake Institute initiatives and projects such as the O’Pake publishing company, external communications committee activities, and special projects, ensuring timely completion and alignment with organizational objectives. Responsible for mentoring Graduate Assistants and Undergraduate Fellows to optimize productivity and foster professional growth.  Facilitate seamless communication between internal and external stakeholders, ensuring transparency and alignment. Collaborate with O’Pake’s leadership team to develop and implement strategies to support organizational goals and objectives, including having responsibility for participating in related revenue generation activities to support the long-term sustainability of the organization.  Help provide adherence to Franciscan ideals and to the University’s and O’Pake’s Missions.   Conduct other administrative and related duties as assigned. Qualifications: Requires a Bachelor's degree in Business Administration, Management, or related field (Master's degree strongly preferred). Requires proven experience in office management, confidential administrative support, and effective team leadership. Requires strong organizational and project management skills with exceptional attention to detail. Requires proficiency in MS Office Suite (Word, Excel, PowerPoint) and related office management software along with the ability to gain in-depth knowledge of the University including its critical systems, software and culture. Requires excellent communication (written and verbal) and interpersonal skills. Requires the ability to work independently and proactively with minimal supervision, multitask, prioritize tasks, and meet deadlines in a fast-paced environment. Requires experience in budget management and financial reporting. Requires some minor flexibility in work scheduling/hours because our events and activities sometimes occur outside normal work hours   PHYSICAL REQUIREMENTS: In-person attendance is required in order to perform the duties of this job. A driver’s license is required; I am available to work occasional evenings and weekends for special events. Ability to travel to community-based campus offices, regional and national conferences, training, and related events. 

Commercial Sales ConsultantReports To: Sales Manager, Commercial Manager, or General ManagerStatus: Full-time, Regular positionCategory: SalesLocation Name: Service Experts/Engineering ExcellencePay: $85,000+ base, dependant on experience, plus commissionJoin the team of experts and realize your true potential!Why You Should Join the Service Experts Team:Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!Position Summary:The Commercial Sales Consultant is an outside sales position responsible for developing commercial sales and services to increase revenue, through customer presentations and lead generation. Builds long-term relationships with commercial customers in order to grow the customer base and retain customers. The sales consultant should be highly ambitious, results oriented, and self-motivated.Key Responsibilities: Generates commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact.Demonstrates professionalism, diplomacy, and tact to uphold company's community reputation. Represents the company professionally, honestly, and ethically in all business matters and concernsConsults with commercial customer on HVAC and indoor-air quality needs, delivers sales presentation utilizing company-established sales process, and closes sale to provide the customer with the best solution for the customer's budget. Suggest additional and/or alternative products or service to meet customer needs.Utilizes relevant systems and information, prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language.Utilizes Service Experts' marketing data & tools to maximize sales effectiveness.Prepares and/or completes all required documentation and obtains customer's signature.Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.Works with internal staff to ensure that work is scheduled and completed according to company standards and the customer's satisfaction.Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits.Meets or exceeds set Key Performance Indicators including:Revenue GrowthClose RateLead GenerationService Agreement salesEffectively communicates with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction.Desired Skills and Qualifications:Bachelor's degree or equivalent experience.Proven sales experience with emphasis on business-to business selling, "cold-calling" and generating sales from personal networking and lead generation.Knowledge of commercial service sales concepts, practices, and procedures.Excellent communication skills and strong relationship-management and coaching skills.Ability to build long-term relationships with customers.Ability to work cooperatively with technical, administrative, and support staff.Solid skills working with Microsoft Office, contact management software, and databasesGood organizational skills and ability to manage multiple priorities simultaneouslySelf-starter with a desire to learn and to grow the business.Demonstrated commitment to the delivery of customer-focused service.Must be able to work independently and exercise judgment and discretion within authorized limits.Basic knowledge of the fundamentals of the operational functionality of commercial heating, air conditioning, and ventilation equipment as well as related accessories is preferred.Understanding of basic business accounting to understand job costing, profit margin, and cost of sales.Ability to stand, to walk, and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements.Valid driver's license with acceptable driving record.What We Offer You, as a Service Experts Employee:Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.Competitive Pay, including incentive opportunities for many positionsPaid Time Off and Company Holiday PayMedical /Dental /Vision Insurance programs401(k) Retirement Savings Plan with company matching contributionsLife Insurance, for you and options you can elect for your familyShort-term and Long-term disability insurance options, that protects you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, health advocacy programsWorld-class Training opportunities, through our Experts UniversityCareer Development opportunities email [email protected]