Operations Manager Salary in Reading, PA

We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on becoming the global industry leader. It's what you'd expect from the most sustainable paints company, which has been inventing the future for more than two centuries.Job PurposeAs the Research and Development functional representative on the regional management team for the powder coatings business unit, this position contributes to the implementation of business unit strategy and leads the research and development agenda. Manages the regional solutions and development labs and evaluates potential development projects to include the modification of existing products/process/services and the development of new products within agreed performance strategy and costing analysis.Key AccountabilitiesProvides input and implements the research and development strategy for the regional business unit.Manages the activities in multiple Development/Solutions labs and works closely with the Regional Management Team to ensure efficient operations in accordance with business requirements. Ensures project management and product development best practices, standards, methods, and tools, according to the Innovation Core Process for the Regional Development Team. Will develop process and performance reporting.Delivers on variable cost savings initiatives, product improvements, color delivery, customer requests, complaint resolutions and launch of new product developments.Collaborates with the marketing and commercial team to create the company long-term product development priorities in the region.Partners with commercial, marketing and manufacturing functions to deliver commercial value by supporting customer trials, providing re-work dispositions and programs to improve results.Develops technical project plans for New Product Development projects and Technology Platform projects that document program goals and objectives, scope, budget, risk management plans and program/project resources. Ensures that each project is managed through agreed deliverables and milestones, delivering the desired result.Develops and maintains relationships with internal and external suppliers and experts to stay abreast of new technologies which may translate to product development projects,Represents AkzoNobel as a technology leader to colleagues, suppliers, and the coatings industry, conducting high level technical reviews with internal and external customers.Remains knowledgeable of applicable corporate as well as site and laboratory policies/ procedures with regard to personal conduct, Health/Safety/Environmental (HSE) and Product Safety and Regulatory Affairs (PSRA) and quality standards and acting in compliance with all applicable regulations.Job RequirementsEducation and experience must include one of the following:Master of Science in Chemistry, Chemical Technology or related field with 10 years' research and development experience in the coatings industry or chemical manufacturing.Doctor of Philosophyin Chemistry, Chemical Technology or related field with 7 years' research and development experience in the coatings industry or chemical manufacturing.Extensive knowledge of the powder coatings market, customers and value chain.Thorough knowledge of the paints and coatings business requirements and operations.5 years'people management skills to include supervising remote team members.Experience influencing in a matrix organization with the ability to develop strategies and produce results.Prior experience in a multi-national organization.Excellent communication and interpersonal skills with the ability to interact at all levels and across all functions.Ability to maintain safe work environment.Total CompensationThe compensation package for this position will include a base salary, annual bonus, and employee benefits that are effective the first day of employment.Perks for Joining AkzoNobel!Medical insurance with HSA • Dental, Vision, Life, AD&D benefits • Annual bonus • 401K retirement savings with 6% company match • Generous vacation, personal and holiday pay • Paid Parental leave • Active Diversity and Inclusion Networks • Career growth opportunities on a regional and global scale • Tuition Reimbursement • Career growth opportunities • Employee referral bonus#LI-VS1All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.Requisition ID: 38105Nearest Major Market: Reading PA

Location: Reading, PASalary: $90,000.00 USD Annually - $125,000.00 USD AnnuallyDescription: Our client is currently seeking a IT Financial Systems Manager - PeopleSoft The IT Financial Systems Manager is responsible for the overall planning, development, implementation, and maintenance of the organization's financial systems. This includes PeopleSoft Financials, as well as other related systems. The ideal candidate will have a strong understanding of financial systems and processes, as well as experience with PeopleSoft. They will also be a strategic thinker with the ability to lead and manage a team. As part of a fast-paced, dynamic Information Technology team, you will deliver IT solutions working closely with Business teams. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today! Responsibilities • Lead the development and implementation of the organization's financial systems strategy • Manage the day-to-day operations of the financial systems • Build and maintain strong partnership with finance team • Provide support to users of the financial systems • Conduct regular reviews of the financial systems to ensure they are meeting the needs of the organization • Work with other IT teams to ensure that the financial systems are integrated with other systems • Stay up-to-date on the latest trends in financial systems technology • Work with the technical team members to deliver features and new systems Qualifications • Bachelor's degree in Information Technology, Accounting, or a related field • 5+ years of experience in financial systems, with experience in PeopleSoft preferred • Strong understanding of financial systems and processes • Experience with project management • Excellent communication and interpersonal skills • Ability to work independently and as part of a team • Experience with other ERP systems, such as SAP or Oracle • Experience with cloud-based financial systems • Experience with data analytics and reporting • Experience with system security and compliance • Strong problem-solving and troubleshooting skills • Ability to work under pressure and meet deadlines • Working knowledge of SQL and relational databases Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Location: Leesport, PAPosition Title: Plumbing Manager Reports To: General Manager or Operations ManagerStatus: Full-time, Regular positionCategory: PlumbingLocation Name: Berkshire MechanicalLocation Address: 2729 Leisczs Bridge Rd, Leesport, PA, 19533Join the team of experts and realize your true potential! Why You Should Join the Berkshire Mechanical EENA Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! What Do We Offer You as a Berkshire Mechanical EENA Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Position Summary: The Plumbing Manager leads staff members that install, repair and maintain plumbing in both residential and commercial buildings. The Plumbing Manager routinely works directly with plumbers, service and install technicians, dispatch personnel, sales reps, and other managers to ensure customer satisfaction while meeting departmental goals and objectives. Serving as a senior company representative, the Plumbing Manager often communicates directly with customers, vendors and suppliers to ensure accurate communication of job or project status and requirements. Key ResponsibilitiesThe Plumbing Manager directs daily operations of the Plumbing Service Department by successfully performing the following tasks, duties and responsibilities: Schedules, directs and provides technical support for plumbers to meet service demands and customers' expectations Recruits, interviews, hires and trains plumbers and apprentice plumbers as required meeting workload demands, and company or customer expectations and requirements Supervises and directs the plumbers to effectively perform the functions of plumbing repair, replacement, installation and other duties as required to ensure customer satisfaction. Reviews plumbers' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity Responsible for plumbers and apprentice plumbers' performance appraisals, reviews and for setting improvement goals per company requirements Establishes and maintains a regular training program to ensure that plumbers and apprentice plumbers are properly trained on latest service techniques and safety procedures for equipment and general working conditions Conducts group and one-on-one meetings with plumbers as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the Plumbing Department Develops and monitors budgets, goals and objectives to insure departmental profitability Reviews work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met Ensures that all company/department policies are being followed by all plumbing staff Oversees assigned service vehicles, monitors vehicles to ensure they are being maintained and operated as required and used according to company policy Monitors service vehicles to ensure they are in an acceptable condition to allow plumbers to efficiently work out of the vehicle, and that an adequate inventory of parts and material are maintained Generate sales leads; and promotes and develops maintenance/service agreements; estimates and generates bids for contract projects/work Manages larger installation, start-up and commissioning projects; coordinates and directs a team of plumbers and/or installing contractors; performs prestart-up inspections and completes turnover of equipment to owner Work with other departmental managers to meet company and departmental goals and objectives Other tasks and responsibilities as required maintaining efficient department operations Desired Skills & QualificationsExcellent customer service and sales skills Five years Plumbing Management related experience; or an equivalent combination of education and experience Some post-high school education from college, trade school or military Exhibit an in-depth knowledge and understanding of Plumbing trades Has the ability to read, interpret, utilize and train on blueprints, manuals, schematics and control circuits related to Plumbing systems Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions Excellent leadership skills to enhance team productivity and standards of work produced Excellent verbal and written communication skills; and strong conflict management skills Detail oriented and highly organized with the ability to handle multiple tasks and assignments Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation Master Plumber or Journeyman License (with ability to be license holder for officeif needed) Possess a strong personal desire for improvement; and the desire to motivate technicians to be better tomorrow than they are today Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in himself and in others Valid driver's license with a clean driving record and background Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required

Application Instructions Send a cover letter, resume, and three (3) professional references from previous supervisors, and one (1) professional reference from a colleague, to [email protected] Please indicate the job code FAS-SRM in the subject line of your email. After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations. Background Check If you are chosen for this position, a background check will be required. Full details regarding the background check are available here. Job Details Title:Student Records ManagerAnnounce date:04/16/2024Apply by date:4/30/2024Application status:Accepting ApplicationsPosition type: Full-time Salary:$55,000 - $65,000 per year Working Hours: Position normally requires working Monday through Friday but may require working occasional weekend hours based on the needs of the department. Will require working one evening per week as needed. Summary: The Student Records Manager is responsible for the establishment and maintenance of all credit and non-credit records and the processes to accomplish such. Specifically, the Student Records Manager needs to exhibit considerable initiative in addition to performing the below duties.Year One Critical Success Factors:Revise degree audits as changes are requested from the Division DeansLearn the mass communication methods within the office and deliver as neededEssential Duties and Responsibilities:Streamline Academic Records Management by overseeing grading, graduation, transcripts, and academic standing, with a focus on resolving discrepancies through diagnostic assessments.Facilitate Curriculum Management by coordinating course creation and degree audits, ensuring a seamless academic experience.Coordinate the graduation processing cycles and provide support for Student Services to assure a successful graduation process and ceremony in the Spring Semester. Manage the degree audit accuracy and Division Dean Waiver requests.Supervisor the Student workers within the Records Department.Ensure accurate recording of student demographics in a timely manner, while supervising transactional processes and rectifying errors promptly.Maintain continuous coverage in collaboration with the Student Records Quality Control Manager.Manage class cancellations notify students in the absence of the Assistant Director of Financial Aid/Registrar.Coordinate efficient Document Imaging processing for timely imaging of all documents, transitioning from paper files to electronic records.Develop and maintain an Administration Software Manual for Records management.Administer Cross Registration Programs and facilitate special program registrations like Dual Enrollment.Participate in CORE Team Committee activities and collaborate with the Registrar to establish and enforce policies compliant with Federal and State Regulations such as FERPA, Solomon Amendment, and the USA Patriot Act.Collaborate with the Student Records Quality Control Coordinator on National Clearinghouse service and online transcript processing, especially during peak times.Recommend enhancements for a cohesive "One-College" concept, particularly in the Community Education division.Serve as a liaison with campus departments to design, set up, and maintain electronic processing systems, ensuring efficient operations.Document enrollment processes uniformly for smooth transitions in case of staff turnover, covering critical areas like Financial Aid SAP and Academic Standings.Assist the Director in evaluating and improving Records Management operations.Provide necessary training to Student Records Quality Control Coordinator, Work-Studies, and Financial Aid staff on various systems and procedures.Develop and implement retention and disposal schedules for records management.Support in preparing presentations, including PowerPoint, and attend conferences, seminars, and webinars for updates on relevant topics such as Ellucian, Registrar Issues, and Financial Aid.Offer counter coverage as assigned by supervisors to maintain uninterrupted service.Perform other related job-duties as assigned by Supervisor.Supervisory Responsibilities: Directly supervises the Student Records Quality Control Coordinator and other full and part time employees as assigned. Carries out supervisory responsibilities in accordance with the Reading Area Community College policies, collective bargaining agreements and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience:Required:Associate Degree from an accredited college or universityTwo years of work experience in the field to include record degree audit creation, course creation, registration processing, auditing, customer service Prior supervisory experience with work-studies Two years' college records experiencePreferred:Ellucian database managementCollege records experience in a Community College settingCommunication Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of students, faculty, staff, outside groups and the general public.Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to analyze statistical data.Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills: To perform this job successfully, an individual should have the ability to use Internet software; Spreadsheet software and Word Processing software. Must be able to format and prepare professional documents.Certificates, Licenses, Registrations:None required. Other Skills and Abilities: Excellent communication and public speaking skills. Ability to work well with people. Excellent one to one and group presentation skills.Outstanding organizational skills.Ability to establish and maintain positive relationships with a diverse student population.Ability to work independently with great attention to detail.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.

Job TitleQuality ManagerLocationReading, PennsylvaniaDescriptionManage and lead a team of individuals to ensure effective quality execution, continuous improvement, and regulatory compliance. Provide leadership within the facility to drive positive change through influence and example. In conjunction with plant operations, build and maintain an effective culture of food safety and quality within the facility. Develop and maintain facility systems and processes that ensure finished product is food safe and meets finished product specifications. Function as a highly organized, effective communicator with an inquisitive mind with the capacity to investigate and lead solution-based decision making in the plant.Job Duties and ResponsibilitiesEnsure daily plant quality and food safety operations are compliant with DFA policies, procedures and local, state and federal regulationsMaintain audit readinessMaintain a robust food safety program and subsequent quality programEscalate non-conformance events to the quality director and plant managerOversee plant sanitation to drive a robust sanitation programEnsure the plant pest control programs are current, followed, and utilized to enable proactive maintenanceManage the facility’s change control program to enable robust risk assessment and decisionsEnsure compliance to specification, manufacturing instructions and preventive maintenance programs. Partner with operations to ensure preventive maintenance program is robust and adhered toCollaboratively lead investigations relating to non-conforming events driving to root cause(s) and effective resolutionManage hold and release programsReview records on a daily basis to ensure all records are completed as required and review/approval is current for preventive controls, laboratory, sanitation, production and verification checksFoster a positive and effective work culture with direct reportsIdentify and retain highly effective personnel through proper selection, training, and expectations. Develop and grow talentTrack and report on plant quality key performance indicators (KPIs)Participate in the annual plant budgeting processPartner with the plant manager on identifying key capital projects that support food safety and quality initiativesProvide training to the plant personnel concerning food safety, Food Safety Modernization Act (FSMA), and regulatory complianceProvide quality leadership during unplanned events or emergenciesProvide visible leadership by participating in facility walk throughs and internal auditsEngage and interact with all personnel on a regular basis assisting them with their challenges and questions concerning food safetyCollaborate with R&D during new/reformulated product introduction to ensure compliance with already established specifications and regulatory requirementsServe as the point of contact for customer related issues, complaints or inquiresManage plant complaint investigations ensuring a thorough, effective, timely and customer facing responseMonitor compliance to customer expectation and specifications; communicate any issues/concernsMaintain plant preparedness for customer and regulatory visitsBe responsible for all analytical and micro activities performed at the facilityOversee the development of laboratory practices to ensure accurate and precise quality control (QC) resultsPerform data analysis to identify critical trends or find leading indicators to enable proactive decisionsCoordinate the collection and evaluation of raw materials and finished productsEnsure the Environmental Monitoring Program (EMP) is robust and risk based with a search and destroy mentality applied. Determine root cause of failures and take the appropriate corrective actionEscalate nonconformances to quality director and plant manager in a timely fashionCoordinate and supervise factory and external lab testing of samples; generate Certificate of Analysis (COA’s)Maintain the quality management system and ensure documents are up to date and comply to the food safety and quality (FSQ) policies and standardsPrepare plant specific work instructions as neededEnsure SSOP documents are robust and adhere to the sanitation standardEnsure all forms and work instructions are reviewed, revised, and updated annuallyPerform management activities such as administering employee promotions and transfers; conducting ongoing performance conversations; mentoring, training, and coaching employeesFollow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirementsThe requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as requiredRequirementsEducation and ExperienceUndergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)5 to 8 years of quality assurance or related experience in a food, beverage, or similar facilityDemonstrated leadership attributes, team leadership, or supervisory experience; 1+ year of manager experience preferredCertification and/or License – PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employmentKnowledge, Skills, and AbilitiesStrong knowledge of both laboratory and plant current good manufacturing practices (cGMPs)Knowledge of Microsoft Office Suite and company computer systemsKnowledge of principles and practices of supervision, training, and personnel managementSkill in leadership and coachingCritical thinking, analysis, mathematical calculations, and statistical evaluationsAble to organize and prioritize resources to achieve goalsAble to multi-task; able to keep organized records; able to work with accuracy and attention to detailAble to translate accounting, financial, and KPI data into plant performance and determine steps to correct and improveAble to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiencesAble to work in collaboration effectively and foster good teamworkAble to take appropriate steps to find solutions to complex problemsAble to present options and ideas to current processes or proceduresAble to handle challenging or conflict situations with tact and professionalismAble to respond courteously and efficiently to inquiries, complaints, and requestsAble to interpret and apply company policiesAble to adapt and manage to change effectivelyMust be able to read, write and speak EnglishAn Equal Opportunity EmployerPay Range

Resident District Manager Job Reference Number: 17716Employment Type: Full-Time, OnsiteSegment: EducationBrand: Aladdin-Campus-DiningState: Pennsylvania (US-PA)The Role at a glance:We are looking to add an experienced, skilled Resident District Manager to our Aladdin Campus Dining team in Reading, PA. As a Resident District Manager, you will have the opportunity to take direct responsibility for the operations of the dining service department in an assigned account.What you'll be doing:Actively supporting and applying all company and facility policies and procedures to ensure that customers and guests receive the highest quality of service. Cultivating and maintaining business partnerships with clients by developing a broad knowledge and understanding of the client and their customer's needs and expectations. Planning and developing the unit's operational budget and demonstrating an understanding of financial objectives for the unit. Conducting audits and evaluating the facility's performance in food production, menu and recipe standards, sanitation, uniforms, purchasing, cash systems, inventories, safety, payroll, human resources compliance, and record keeping. Conducting training and assessing development needs of the management team and arranging necessary training, including for food production, customer service, cost management, and team building.What we're looking for:Must-haves: At least five years' experience coordinating food service operations. Demonstrated ability to lead and guide teams. Strong leadership and communication skills, both verbal and written. Previous Contract Food Service Management experience. Nice-to-haves: ServSafe certification.Previous Higher Education Dining experience. Where you'll be working:This position will be located at Alvernia University in Reading, PACompensationThe compensation for this position starts at $90,000 and goes up depending on experience.This role is bonus eligible!!Relocation assistance offered!!Our Benefits:Medical (FT Employees)DentalVisionVoluntary UNUM offering for Accident, Critical Illness and Hospital IndemnityDiscount ProgramCommuter Benefits (Parking and Transit) EAP401kSick TimeHoliday Pay (9 paid holidays)Tuition Reimbursement (FT Employees)Paid Time Off #LI-ML1About Aladdin:As our higher education segment, Aladdin serves colleges and universities across the United States. From dining halls to sporting events, we recognize how important food is to the college experience, and strive to ensure that students receive delicious, healthy food to fuel them through education and life.About Elior-North America:Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.Disclaimer: This job description can be revised by management as needed.

Location: Reading, PASalary: $120,000.00 USD Annually - $130,000.00 USD AnnuallyDescription: DBA ManagerLocation: Reading, PA (Hybrid - 2 days onsite)Full-time Direct HireAs a DBA Manager at our organization, you'll lead a team of skilled database administrators (DBAs) in maintaining and optimizing our SQL and DB2 databases. Your hands-on expertise will be crucial in ensuring the reliability, security, and performance of our data infrastructure.Responsibilities:Manage and mentor a team of DBAs, providing guidance and support.Collaborate with cross-functional teams to design, implement, and maintain database solutions.Monitor database performance, troubleshoot issues, and optimize queries.Ensure data security, backup, and recovery processes are robust.Stay up-to-date with industry trends and best practices.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field.Proven experience managing DBAs and overseeing database operations.Strong proficiency in SQL and DB2.Excellent communication and leadership skills.Passion for continuous learning and improvement.If you're ready to contribute to our dynamic team and drive excellence in database management, we'd love to hear from you! Contact: [email protected] job and many more are available through The Judge Group. Find us on the web at www.judge.com

Manager, Tradeshow Marketing & Business DevelopmentUS-PA-ReadingJob ID: 2024-5389Type: Regular Full-Time# of Openings: 1Category: OperationsEFWOverviewEstes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including:Paid vacation, sick time, and holidays401(k) plan with company matchMedical, dental, and vision insuranceShort- and long-term disability plansLife and accidental death & dismemberment insuranceJob referral bonus programResponsibilities The Manager, Tradeshow Marketing & Business Development drives the market mapping, planning, strategy, branding, and communications within the tradeshow division. The Manager, Tradeshow Marketing & Business Development is responsible for identifying effective marketing solutions to sell services/products, enhance and maintain the organizations brand image, retain existing customers, attract new customers, support company initiative and drive revenue creation within their division. Directionally, this individual is responsible for driving goals for their segment to align with broader organizational goals. ESSENTIAL DUTIES AND RESPONSIBILITIESProvide input to the marketing communications team for the preparation of marketing collateral, blogs, website page, social media, email campaigns and other demand generation campaigns, as it relates to the tradeshow division.Work with the digital marketing manager on initiatives related to paid digital marketing.Complete quarterly results analysis on ROI for paid digital initiatives.Provide review segment’s strategic markets, trends, drivers, outlook, market position, and competitive landscape. Provide a quarterly market update to the sales team on what to expect for a specific quarter as related to tradeshow.Attend EDPA Events to better position the sales team and increase brand awareness through involvement and sponsorships. This includes attending major events such as:EDPA EngageEDPA AccessEDPA ClassicRally at the AllyExhibitorLiveAccount Based Marketing- Develop an improved process to communicate with existing customers to proactively check in about upcoming shows/events and provide education to keep clients informed and stay top of mind.Bi-Annually, work with the EFW customer success team to survey customers and evaluate an NPS score.This individual is responsible for developing a strategic business plan to target sales growth for the trade show division.Develop a SOP and evaluation process for handling and follow up on digital marketing leads, including the use of Salesforce.Work with the EFW Tradeshow team as needed to support Estes and the Association partnerships.Develop and train an inside sales team for the trade show division. This team will be responsible for making outbound sales calls and eventually handing inbound digital leads. This induvial should determine the use of a call center or an on-site team to handle the initiative. This individual will be responsible to: train and manage the call center or inside sales team. This includes product training as well as Salesforce training.Ensure the inside sales team always has a consistent number of quality leads to call, scrubbing the leads against salesforce.Develop scripting.Develop incentives/competition/games to support motivation/performance.Evaluate performance of the team (metrics include- contact rate, dialing efficiency, conversion rates, lead response time, etc.) This individual is responsible for supporting the existing EFW sales teams as needed.Provide Tradeshow 101 training for all new sales individuals (inside sales, global solutions, national account managers, etc.)- as needed.Act as a resource for the Global Solutions Managers, National Account Managers and Inside Sales to help them close new business. This may include joining prospect meetings in person or via zoom or answering questions directly from the sales team.Proactively check in and build relationships with the regional sales managers at EFW and Estes to keep in tune with the efforts being made to sell event logistics services.Help to identify tradeshow opportunities with existing (non-tradeshow) customer and work with the sales to realize and convert this potential revenue stream.Provide internal support for questions related to Warehousing Contracts related to trade shows.Provide internal support for questions related to insurance for trade show shipments/warehousing.Provide support to large house accounts as assigned by upper management.Represent the company at educational events or trade shows. Work with sales team to follow through on networking opportunities.Regular attendance is required.Comply with company C-TPAT and TSA security procedures.Perform other duties as assigned.QualificationsQUALIFICATIONSThe qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIESThree to five years marketing experience.Expertise in the utilization of Salesforce.Ability to read, write, comprehend and speak English fluently; bilingual fluency is a plus.Ability to read and interpret complex business and/or technical documents.Ability to write comprehensive reports and detailed business correspondence.Ability to work with managers or directors and communicate ambiguous concepts.Ability to present to groups across the organization.Ability to solve practical problems through standardized solutions that require limited judgment.Ability to follow prescribed and detailed procedures to solve routine problems.Must be eligible to work in the United States.At this time, EFW will not sponsor a new applicant for employment authorization for this position.EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.PI240535608

 About Alvernia University Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country. Alvernia offers a unique blend of rigorous liberal arts core education for the development of the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage. Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News & World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education. O’Pake Coordinator and Office Operations Manager  The O’Pake Coordinator and Office Operations Manager (C&OOM) will report directly to the VP of Research, Economic Development and Innovation (VP REDI) & Chief Operating Officer (COO) of the O'Pake Institute for Economic Development & Entrepreneurship.  The C&OOM will serve as member of the O’Pake leadership team and will have responsibilities including overseeing O’Pake office management, providing administrative support (with priority toward the COO), project management, logistical coordination, event planning, coordination of office safety, maintenance & security, as well as administration & processing of office budget and related financials. The C&OOM will lead a team of graduate assistants and undergraduate fellows on key O’Pake Institute initiatives/projects such as O’Pake publishing initiative, external communications activities and managing community-based campus offices.    The Coordinator and Office Operations Manager will play a central role in ensuring the smooth functioning of O’Pake’s administrative operations with a focus on optimizing efficiency, creating and updating standard operating procedures, overseeing critical record keeping, maintaining the O’Pake Dashboard and related compliance activities along with fostering a collaborative work environment. They will contribute to the overall success of our organization by implementing effective processes, supporting O’Pake’s leadership team, and nurturing talent within the team.  Core Functions: Ensure smooth functioning of administrative & office operations, including facilities and supplies management. Coordinate with campus and building security as well as AU maintenance teams to oversee O’Pake office maintenance, safety & security. Assist the COO with confidential executive administrative support, including managing scheduling, coordinating travel arrangements, and processing expense reports. Create and implement efficient processes and procedures to enhance operational efficiency and streamline workflows. Identify potential risks to operations and develop strategies to mitigate them, ensuring business continuity and compliance with regulations. Directly manage budget allocations for supplies, travel & entertainment within the operational budget. This includes participating in the monthly O’Pake finance meeting to ensure alignment with financial goals and objectives. Conducting the entry and processing of invoices ensuring accuracy and adherence to financial policies to maintain fiscal integrity.. Manage / Direct O’Pake Institute initiatives and projects such as the O’Pake publishing company, external communications committee activities, and special projects, ensuring timely completion and alignment with organizational objectives. Responsible for mentoring Graduate Assistants and Undergraduate Fellows to optimize productivity and foster professional growth.  Facilitate seamless communication between internal and external stakeholders, ensuring transparency and alignment. Collaborate with O’Pake’s leadership team to develop and implement strategies to support organizational goals and objectives, including having responsibility for participating in related revenue generation activities to support the long-term sustainability of the organization.  Help provide adherence to Franciscan ideals and to the University’s and O’Pake’s Missions.   Conduct other administrative and related duties as assigned. Qualifications: Requires a Bachelor's degree in Business Administration, Management, or related field (Master's degree strongly preferred). Requires proven experience in office management, confidential administrative support, and effective team leadership. Requires strong organizational and project management skills with exceptional attention to detail. Requires proficiency in MS Office Suite (Word, Excel, PowerPoint) and related office management software along with the ability to gain in-depth knowledge of the University including its critical systems, software and culture. Requires excellent communication (written and verbal) and interpersonal skills. Requires the ability to work independently and proactively with minimal supervision, multitask, prioritize tasks, and meet deadlines in a fast-paced environment. Requires experience in budget management and financial reporting. Requires some minor flexibility in work scheduling/hours because our events and activities sometimes occur outside normal work hours   PHYSICAL REQUIREMENTS: In-person attendance is required in order to perform the duties of this job. A driver’s license is required; I am available to work occasional evenings and weekends for special events. Ability to travel to community-based campus offices, regional and national conferences, training, and related events. 

About Alvernia University Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country. Alvernia offers a unique blend of rigorous liberal arts core education for the development of the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage. Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News & World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education. Job Summary:Reporting to the Senior Director, the SFS Operations & Counselor is a highly motivated professional who is responsible for maintaining knowledge base and of federal, state, university and institutional student aid funding as well as regulations and procedures. This individual must possess the ability to work well with students, faculty, and staff at all levels within a diverse, multicultural, and collaborative environment. This individual must possess excellent attention to detail, a process-improvement focus, good training, analytical and documentation skills, as well as the ability to provide systems and operational support to the SFS Office to assist with system oversite, including data integration, creating, and maintaining scheduled events in PowerFaids such as anticipated aid, aid disbursement. In addition, this individual will work collaboratively with the Associate Director of Student Financial Services and other staff members to counsel students and parents regarding financial aid awarding/packaging, verification, need analysis, and financial aid/financing options to assist with educational costs as well as evaluate and first year and returning student financial aid eligibility. This individual is also a liaison between the SFS Office and other departments on campus, including Undergraduate Admissions, Graduate and Adult Education, as well as Student Activities and Residence Life as necessary. Organizational skills as well as a demonstrated ability to protect confidential records and communications are a must, along with strong computer and software skills and some evening, weekend and travel will be required.Essential Functions:Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountabilityMaintain strict confidentiality of all activities in the Office of Student Financial ServicesProvide excellent customer service and support to the Office of Student Financial ServicesAssure consistent application of office policy & procedureRespond to questions, requests for financial aid, student account, and Registrar information in person, by phone & emailFinancial Aid Counseling of prospective and current students/families regarding financial aid optionsResponsible for responding to routine financial aid, student account, and academic questions and concernsAssist with monitoring financial aid/student balance hold list each semesterRepresent the University on and off campus at recruitment events, financial aid information sessions, open house events, accepted student’s day, connection day, etcParticipate in professional development opportunities and professional organizations on the regional, state, and national levels including: PHEAA, PASFAA, NASFAA, PowerFaids, etcPosition requires some work nights, weekend, extended work hours, and travel to off-site locationsAdditional Responsibilities:1. Operations functionsAssist Associate Director with importing and exporting of all financial aid files through EDconnect to the Department of Education, including student ISIRs and corrections, COD origination and disbursement files, as well as responsible for managing and correcting reject filesOversees the Federal Aid Programs in relation aggregate limit reviews, Pell LEU and UEH reviews and student notificationAssist Associate and Senior Director with creating and maintaining custom reports, standard reports, selection sets, and other technical aspects of PowerFaids to help streamline processes within the SFS OfficeAssist Associate Director with federal aid reconciliation both monthly and annually to ensure compliance with federal/state regulations and procedures.Assist with system oversite, including data integration, creating and maintaining scheduled events in PowerFaids such as anticipated aid, aid disbursementResponsible for approval student employment program eligibility and works closely with Human Resources with hiring of student worker and graduate assistants, and completion of student employment paperworkAssists HR and Business Office in maximizing student employment budget, including federal, institutional and PA State Work Study funding, maximizing the awarding of federal/state work study fundingMaintains student employment data on the PowerFaids & annual reporting CODAssists the Associate and Sr. Director with completion of annual reports and surveys including AICUP, Common Data Set, IPEDs, US News & World Report, and other internal reports as needed2. Counseling functionsProvide a high level of financial aid counseling including incorporation of Best Practices in SFS Counseling and providing holistic financial aid planning students’ full college experience for traditional day and grad and adult undergraduate student populationsUse an integrated approach for student aid issues including working closely with staff from Student Services offices including Student Accounts, Registrar, Navigation, S.O.L.A.R, Residence Life, Admissions, GAE, and Holleran CenterRespond to all student inquiries from walk-ins, emails, phone, or Teams within a 24–48-hour time frameCommunication follow up from SFS team members such as missing documents, verification, and processing issues3. Other duties as assignedQualifications/Education:Commitment to the mission statement, core values and goals of Alvernia UniversityMust provide exceptional customer service, specifically related to the mission of the universityBachelor’s degree required; master’s degree preferredTwo or more years of progressive financial aid experience requiredThorough knowledge of federal and state regulations related awarding and processing aidExperience with PowerFaids, Power Campus, Slate, NSLDS, COD, and EdConnect preferredDemonstrate strong interpersonal and customer service skills across varied audiences such as students, families, staff, faculty, alumni, and the communityAbility to manage multiple projects with time-sensitive deadlines, working as part of a team as well as independently with little supervision and additional hours as neededAbility to diffuse difficult or emotional situations with students and/or familiesExcellent written and verbal communication skillsKnowledge of Microsoft Office products, including Outlook, Word, Excel, and SharePointAbility to work some evenings and weekends and travel to other campuses as neededPhysical Requirements:Attendance is required in order to perform the duties of this job.Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 15 pounds at times.