Laboratory Manager Salary in State of New York, USA

Job no: 522635Work type: Staff Full TimeLocation: UMass AmherstDepartment: Environmental Health & SafetyUnion: PSUCategories: Laboratory & Research, PSU AAbout UMass AmherstUMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. Job SummaryThe Biological Safety Services Manager is responsible for managing all aspects of a comprehensive biological safety program and provides educational and operational services related to the implementation of a comprehensive biological safely program including the communication and coordination of related laboratory safety support services. Essential FunctionsManages all aspects of the Biosafety program, including interfacing with the Institutional Animal Care and Use Committee and the Institutional Review Board; participates as a member of the Institutional Biosafety Committee; reviews recombinant DNA and synthetic nucleic acid molecules registrations, Risk Group 2 biological research registrations and grant applications; Biosafety, Biosecurity, BSL-3 and select agents training; and supports animal facilities.Manages the BSL-3 containment laboratories and the Select Agent Program when such agents are in use; acts as Alternate Responsible Official having the authority to speak on behalf of the University in the absence of the responsible official; ensures compliance with Select agent regulations including annual review of the program; performs annual training of select agent personnel, liaises with Centers for Disease Control and Prevention (CDC); maintains all records; assists with commissioning and annual verification of the BSL-3 containment laboratories and annual equipment certifications; develops risk assessments; develops written security, incident response and biosafety plans; conducts periodic inspections to ensure that laboratory standards are rigorously followed; manages annual agent specific training, secured access and occupational health documentation; responds to emergency alarms generated by specialized facilities.Serves on the Institutional Biosafety Committee as a voting member; advises the Institutional Biosafety Committee regarding problems of a biologically hazardous nature and recommends actions that may include: denial of proposed activities such as inadequate facilities; imposes sanctions against individuals who are non-cooperative in biosafety matters; suspends activities if any biohazardous activity is judged to pose a significant risk to health or safety due to non-compliance of state or federal guidelines.Creates and implements emergency plans covering spills and possible contamination resulting from rDNA and synthetic nucleic acid molecule research, as well as research using biological materials.Manages containment levels in accordance with the National Institute of Health Guidelines and the Centers for Disease Control and Prevention, reports violations of the NIH Guidelines to the University's Responsible Official and the Institutional Biosafety Committee.Conducts on-site Biosafety Specific Assessments. Evaluates procedures and laboratory sites for biosafety compliance issues; recommends actions for improvement and monitors work areas as necessary; reviews project-specific procedures with laboratory personnel and/or Principal Investigator, including rDNA or infectious agents; provides on-site assistance for laboratory areas including the evaluation of equipment and techniques utilized in handling infectious agents, laboratory animals, etc. and makes recommendations for the safety and protection of personnel.Assists in the assessment of research project activities and makes recommends specific to retraining needs, safety requirements, and documentation; identifies and addresses research protocol safety deficiencies, as defined by federal regulations; creates and continually updates training programs for persons working with biological agents and other related materials; manages implementations of biosafety recommendations of research projects; assists PI and researchers as needed in implementation of biological safety protocols and performs site visits when needed to monitor progress and adherence to appropriate protocols and procedures.Manages the handling and disposal of biological waste on campus. Other FunctionsPerforms other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Bachelor's degree3 to 5 years' experience practicing biosafety or working in a related field.Proponent of a respectful, inclusive environment that is supportive of diversity and an advocate of a positive and respectful workplace and committed to personal and professional competence, integrity, and collaboration.Strong organizational skills and attention to detail with the ability to complete assignments quickly while balancing the demands of concurrent and potentially competing projects.Participates in sensitive and/or not yet public university-related information discussions used only in fulfilling the responsibilities of the position and that every effort must be made to prevent unnecessary disclosure of information to others.Ability to pass a security check associated with the Select Agents Regulations.Valid driver's license.Comprehensive knowledge of local codes, Massachusetts, and federal laws. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)Master's degreeSupervisory experience.Experience working in a unionized environment.Experience working in higher education. Work ScheduleMonday-Friday 8:30 AM - 5:00 PMRequired to work occasional nights and weekends. Salary InformationLevel 29PSU Hiring Ranges Special Instructions to ApplicantsAlong with the application, please submit a resume (and cover letter / optional). References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.Advertised: Mar 25 2024 Eastern Daylight TimeApplications close: Jun 28 2024 Eastern Daylight Time

Description HOW WE CARE FOR YOU:At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.Paid Time Off & HolidaysRelocation AssistanceBenefits Effective Date of HireTuition Assistance & Student Loan ForgivenessEmployee Referral ProgramEmployee Assistance ProgramSame Day Pay through Daily PayPension Plan Retirement Plan Employee Discounts Sign-On Bonus EligibleSUMMARYAs a member of the professional medical team, accurately performs routine laboratory analyses on blood, urine, body fluids and tissues according to the approved protocols of NYS which require limited exercise of independent judgment, theoretical knowledge and responsibility. This testing is performed under the supervision of a medical technologist, laboratory supervisor, manager, or director of a clinical laboratory within a published turn around time using a variety of instruments and methods following regulatory laboratory requirements.STATUS: Full TimeLOCATION: Rochester General Hospital, Unity Hospital, and Elmgrove LabDEPARTMENT: LabsSCHEDULE: All shift availableATTRIBUTESNew York State Department of Education License or Limited Permit as a Clinical Laboratory Technician.Certification by ASCP preferred, but not requiredRESPONSIBILITIES•Performs routine clinical laboratory testing accurately under the direction of the on-site manager and as observed by the lead or senior technologist or designee.May perform basic preventive maintenance, set-up and troubleshooting of equipment and instrumentation when required.§Performs all required quality assurance and quality control activities for manual and automated methods.Adheres to all regulatory requirements as outlined in the department manual. May communicate stat and critical lab results and prolonged instrument malfunctions causing delays in test results to physicians, nursing units and other appropriate medical personnel. Maintain knowledge of required computer functions associated with ordering, performing, resulting testing and calling up various reports to assist in completing testing and the management of workflow. Additional duties and responsibilities as requested by managerPHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.PAY RANGE: $27.25 - $34.25 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Project ManagerBuffalo, NYJK Executive Strategies is proud to partner with the top public university in Buffalo, NY in search of a Project Manager to join its team! Why apply? Working here comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness.Embark on an exciting career journey with a vibrant and growing University Facilities Design and Construction Department. We are actively seeking a forward-thinking and detail-oriented Project Manager to join our dynamic internal team. As a Project Management professional, you will play a pivotal role in ensuring the timely and cost-effective delivery of multiple major construction projects, all while upholding the University's overarching mission.In this influential position, you will report directly to the Manager of Construction Delivery, receiving assignments from the Assistant Director and occasionally from the Director or Assistant Vice President of Facilities. Enjoy a high degree of autonomy, empowered by mutually determined priorities and objectives set by your supervisor. Demonstrate your expertise through substantial independent judgment and initiative, contributing to the successful realization of our ambitious projects.Beyond the professional rewards, this role offers more than a job - it's an opportunity to be part of a collaborative and innovative environment. Join us in shaping the future of our esteemed institution while honing your project management skills and contributing to the dynamic growth of our University Facilities.ResponsibilitiesUtilize excellent interpersonal skills for client advisory, expertise alignment, external agency collaboration, design contribution, and team leadership.Track project budgets and schedules using Maximo software, identifying issues and proposing mitigating tactics.Collaborate with University Procurement for bid processing, contract awarding, cost estimation, material ordering, and project changes.Work closely with senior leadership, contributing to project prioritization, staffing forecasts, and funding assessments.Analyze past practices for continuous improvement and serve as a subject matter expert within University Facilities.Engage with diverse stakeholders, including departmental leadership, researchers, faculty, athletes, students, SUNY leadership, and local municipalities.Provide systems analysis and project solutions within predetermined budgets and schedules, educating clients on project processes.Coordinate planning, design, construction, and documentation activities for facilities.Report to the Manager of Construction Delivery, with occasional assignments from the Assistant Director or higher-level executives.Maintain frequent contact with academic and administrative department customers, addressing building conditions, space utilization, financials, and priorities.Collaborate with Campus Planning, Facilities Design & Construction, outside consultants, and contractors for project scopes and completion.Interact with customers to define scope boundaries, resolve design considerations, and negotiate project issues.Provide final construction documents, engage with the design team during the design process, and ensure seamless project occupation transitions.Supervise staff, review and manage project documentation, and meet financial objectives through forecasting and budget preparation.Manage project schedules using Maximo Scheduler, review change orders, and prepare monthly project reports.Follow State, SUNY, and University policies and procedures, and assist in project bidding to contractors.Review contractor requests for payments, assess accuracy, and approve amounts for invoices.Prepare contracts, assist in preconstruction activities, and negotiate change orders and claims.Contribute to project prioritization, workforce planning, and efficiency improvements within the department.Resolve problems, complete inspections, and serve as a resource to University Facilities peers and the larger institution.Participate in committees and groups as needed for expertise, uphold environmentally conscious practices, and understand the total-cost-ownership approach to project decision-making and facilities stewardship.Required QualificationsBachelor's or advanced degree in Architecture, Engineering, ConstructionManagement or related field with 3 years of experience in project management. Equivalent combination of education and experience may be substituted for the degree.Excellent oral, written, organizational, and interpersonal skills required.Demonstrated ability to work with a diverse group of staff at all levels of an organization.Preferred QualificationsMaster's degree in Architecture, Engineering, Construction Management, or related field with 7 years of experience in project management.Demonstration of ability to write and manage project schedules and budgets from inception to completion preferred.Supervisory experience recommended.Experience in higher education renovation and construction projects of similar size and scope desired including laboratory, and/or SUCF capital improvement projects.New York State registration in architecture or engineering ideal. Certification as PMP, NYCCEO, and/or LEED or equivalent considered.Salary Range• $88-$93kJK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Company OverviewThis is an exciting time to join our dynamic organization! BioReference, an OPKO Health company, is the largest full service specialty laboratory in the United States that gives healthcare providers and patients the power to make confident healthcare decisions. With a focus on oncology, urology and women's health, BioReference offers comprehensive test solutions and unparalleled expertise based on a 40 year legacy of proven science and exceptional service. Join our team and become part of the journey in making our patients and customers the highest priority. Job DescriptionPosition Summary:The Clinical Lab Operations Manager will be responsible for core lab operations in a high volume clinical hospital laboratory. He/she will direct the technical day-to-day laboratory operation which includes the general technical supervision and development of laboratory mangers/supervisors, assures that quality standards are being met, provides technical expertise to the laboratory and as needed, serves as the liaison to various internal and external entities. The Clinical Lab Operations Manager ensures that the laboratory and the laboratory staff is in compliance with all laws and regulations that are required by CLIA, CAP, OSHA and any other applicable legislative organizations.Essential Duties and Responsibilities:Duties may include but are not necessarily limited to the following:Be a proactive leader and identify opportunities and propose improvements, efficiencies and operational modification as it relates to the laboratoryResponsible for scientific oversight of the laboratory including review/approval of all SOP's.Identify and understand regulatory requirements to ensure the laboratory is in compliance with all applicable laws and regulations pertinent to the management of the laboratory, including applicable CLIA, CAP and other requirements and regulations for states in which the lab is licensedGeneral maintenance of a CLIA-certified diagnostic laboratory, including responsibilities for pre-analytic operations and technical analysisCollaborates with management to optimize overall workflow of the Clinical LaboratoryMaintains adequate staffing and performs scheduling, planning, and monitoring of workflow based on patient load to meet established goals. Must be available to respond off hours for emergency cases.Procures appropriate supplies and equipment to maximize efficiency within established budgetary and quality goalsSupports, implements, and ensures compliance with all departmental and company policies and procedures including but not limited to Quality and SafetyOversees the training, supervision and work schedules of all Laboratory personnelResponsible for the evaluation training, and competency of all testing personnelPrioritizes responsibilities, anticipates problems and provides timely and appropriate solutions.Ability to liaison with other operational areas including sales and logisticsResponsible for validating and implementing new methods and technologiesTechnical responsibilities :Verify the test procedures performed and establish the laboratory's test performance characteristics, including precision and accuracy of each test and test systemEnsure that the quality management program is maintained by following parameters for acceptable performance for the pre-analytical, analytical and post-analytical testing processesResolve all technical problems with the aid of the technical staff and ensures that remedial action is taken whenever a test deviates from the laboratory's performance standardsEnsure that all patient results are not reported until corrective actions have been taken and the systems are functioning properlyIdentify training needs and ensures all training is performed as requiredRequired Education & Experience:BSMT or BS Degree in one of the life sciences (Biology, Chemistry, etc.), Clinical Lab Science, or in Medical TechnologyMinimum of six years of post-bachelor's degree experience as a medical technologist or equivalent within a high complexity clinical laboratory settingMinimum of two years of previous laboratory supervisory experience with a strong operational background in all aspects of Laboratory operationsASCP certification or equivalent is desiredRequired Skills & Qualifications:Proven experience in the areas of laboratory supervision, Laboratory Information's System (LIS) requirements and workflow needs and technical capabilitiesExperience working with Quality Management including strong knowledge of all laws and regulations that are required by CLIA, CAP, OSHA and other related legislative and/or state health departments and organizationsExcellent professional communication skills, including verbal, written, and presentationExcellent collaboration skills, with the ability to positively influence othersStrong leadership skills; able to support and demonstrate company mission, and perform as a team member and leaderStrong strategic, and proactive thinking skills; able to make and support decisionsStrong scientific and analytical skillsComputer proficient with multiple software programs, including MS Office Suite, and Laboratory Management SystemsState licensure, where applicable (CA, FL, and NY require state licensing)BioReference Laboratories is an Equal Opportunity Employer Compensation RangeThe anticipated compensation for this position is USD $140,000.00/Yr. - USD $175,000.00/Yr. depending on experience and qualifications.

SummaryArcadis DPS is looking for an experienced BIM Manager to join our Albany, NY operation. In this role you will report to the VDC Director and be responsible for managing site-based team(s) performing the development and coordination of trade contractor's models. The successful candidate will be familiar with managing multi-discipline Trade contractors, reviewing the Model, development of procedures, schedule, and to work with the entire project team proactively to resolve all issues relating to space management and model coordination.The purpose of the model is to facilitate pre-fabrication and reduce work in the field. The BIM Manager will be the ultimate expert in space coordination and primary focal point for the client and trade contactors.Proven success working for EPCM company in a similar role, with facility design for cleanrooms, laboratories, semiconductor fab, data center, solar manufacturing, biotechnology, or pharmaceutical industries is highly desirable.This is not a remote position and will require the selected individual to live local and in commutable distance to the Albany, NY office. Relocation assistance available as needed for selected individual.ResponsibilitiesManage activities of VDC/BIM employees and projects.Develop and maintain BIM project schedules and milestones.Generates key KPI requirements to the client.Establishing BIM standards for quality and monitoring adherence through expertise and direction provided on job sites, at BIM coordination meetings, etc.Chair, coordinate and attend regular meetings with stakeholders to manage scope, schedule and budget.Provide expertise to the business unit including information regarding local standards, owner standards, and other requirements.Look for opportunities to expand the business to drive the business and strategic growth.Advising Project Leadership on staffing and related issues during project setup.Conducting workshops and training to apply BIM to both preconstruction and project activities.Developing and maintaining relationships with engineers, design consultants, subcontractors, suppliers, inspectors, and owner's representatives.Developing a comprehensive working knowledge of contract documents, both 2D, and the related 3D deliverables.Visiting job sites as required to troubleshoot BIM issues and resolve problems.Other duties as assigned.Skills And Qualifications5+ years' proven experience in similar roles, working in an AEC/EPCM consultancy environment desired. Preferred experience supporting high-technology projects for cleanrooms, laboratories, semiconductor fab, data center, solar manufacturing, biotechnology, or pharmaceutical industries.Degree level or advanced certification qualification in relevant field of study; Construction, Engineering, Design Technology, or other directly related experience preferred, but not required.Solid understanding of the execution of BIM on construction projects. In-depth knowledge of space coordination and management, including an understanding of construction means and methods for piping, ducting and electrical systems. Experience in design, good familiarity with design methods, terminology, and approaches.Familiarity with various MEP detailing software programs and building information modelling. Advanced proficiency with BIM software including but not limited to AutoCAD, CADworx, Revit, and Navisworks. Ability to read and understand complex engineering P&IDs, layout drawings, and specifications.Excellent verbal and written communication skills in English with a working knowledge of Microsoft office Outlook, Excel & Word. Excellent presentation skills with ability to clearly articulate and escalate issues to senior management.Local candidates required. Ability to provide valid work authorization for US employment required.The CompanyDPS Group is a global EPCMV firm offering full-service solutions within the Life Sciences, Advanced Technology, and related industries. DPS is dedicated to delivering successful projects with a 'client-first' mentality and personal touch across a range of market sectors: Project and Program Management, Procurement, Design, Construction Management, Health and Safety Management, Commissioning, Qualification, and Start-up. The salary range for this role is $115K-$135K.DPS Engineering Inc. is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. DPS does not discriminate in employment opportunities or practices on the basis of: race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.

At Materion, everyone is included, respected and offered opportunity to grow. Join us!The Lab Analyst will perform be responsible for sample preparation, perform analytical and/or assay testing, and manages data in support of Materion' s requirements for customers and the ISO 17025 management system. The Lab Analyst will report to the Senior Analytical Chemist or Analytical Lab Manager as appropriate.You will have the opportunity to:Use QMS software to access and acknowledge training documents and work instructions.Follow standard operating procedures (SOP) for sample preparation prior to instrumental analysis. This will include but is not limited to: using rolling and cutting equipment, weighing to unit of measure, hot plate acid digestion, and dilutions among other common laboratory procedures.Perform testing and data recording for provided samples using the following techniques: ICP (MS/ OES), Corrosion Testing (Salt Spray), GDMS, Fire Assay, IGA (Leco), Alpha Count Testing, WDXRF, and SEM/EDX (and Image Analysis).Maintain open and active communication with managers regarding workflow, issues, and opportunities for improvement.Maintain a safe and clean work environment, including the handling and movement of bulk acids.Use standard office software and systems (e.g. LIMS, SAP) to perform data entry accurately with no errors or transpositions.Requirements: High school diploma or GED with minimum of 2 years of relevant analytical experience.AS or BS degree in Chemistry (STEM) preferred.LPPay Range:$19.00 - $26.00Actual base salary offered varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.The selection of the person to be hired for this position is contingent on the candidate having export compliance eligibility for access to U.S. controlled technology which comes under the licensing jurisdiction of the U.S. Department of State, International Traffic in Arms Regulations (ITAR) and the U.S. Department of Commerce, Export Administration Regulations (EAR).The candidate selected will have to qualify as either a U.S. citizen, a U.S. National, a lawful permanent resident of the U.S., a Person Admitted into the U.S. as an Asylee or Refugee., a National of a country that is not prohibited from having access to U.S. controlled technology (via a letter of assurance), or a Person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on Materion's determination that it will be able to obtain an export license in a time frame consistent with Materion's business requirements.Materion Corporation and its subsidiaries (the "Company") is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also the Company's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform the Company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.Materion's Veteran Employee Resource group supports veterans and promotes the benefits of hiring veterans in the workplace. We honor all those who have served and are a military friendly company. Veterans are encouraged to apply and military experience and skills are transferrable to Materion careers.Please provide complete information. An incomplete application may affect your consideration for employment.

Our company is a Construction Engineering Firm defined by our core values of honesty, integrity, and work-life balance. We specialize in Geo-Structural - Temporary Works, focusing on developing working drawings and calculations for contractors in heavy civil highway, bridge, building foundation, railroads, power generation, utility, and marine projects. Our services also include permanent design, field services, and forensic engineering.Position Title: Senior Geotechnical Project ManagerLocation: Watertown, CT or White Plains, NY Office; with Remote OptionsJob Description:We are seeking a Senior Geotechnical Project Manager who will lead all geotechnical projects in the company. Example projects include support of excavation, cofferdams, slope stability, roadway embankments, retaining walls, pavement structures, pile foundations, shallow foundations, geotechnical investigations, work trestles, waterfront structures, and support and protection of utility structures.The Senior Geotechnical Project Manager will also supervise and mentor geotechnical engineers.Minimum Requirements:10+ years of experience with previous Project Management roleMaster's Degree in Geotechnical EngineeringLicensed as a Professional Engineer (PE)Experience in soil investigation and classification, laboratory testing, foundation and support of excavation analysis and design, report writing, and preparation of design fee proposalsStrong client relationships & verbal/written communication skillsAdditional Qualifications:The ideal candidate will have the ability to work collaboratively, in a team setting, with both coworkers and clients, from diverse engineering and construction backgrounds.#LI-RB1

DescriptionHOW WE CARE FOR YOU:At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.Pension Plan Retirement Plan Advancement Opportunities Employee Discounts SUMMARYTo provide support to and assist the client services technologists with the responsibility of receiving client services requests and complaints and then channeling these requests/complaints to the proper area of the Clinical Laboratory. This person will quickly and accurately identify and assess customer issues and resolve issues in real time, i.e. answer result inquires and requests for supplies. Independent judgment necessary.STATUS: Full TimeLOCATION: 100 Kings Highway S Rochester, NYDEPARTMENT: Client Services Call CenterSCHEDULE: Tuesday - Saturday 8am-4:30pm ATTRIBUTESAAS in a related Science with one year relevant lab experience preferred or a HS degree with 4-6 years previous clinical lab experience with increasing relevant customer service experience preferred.Excellent data entry and computer skills necessary. Knowledge of LIS and equivalent relevant lab experience considered. RESPONSIBILITIES Ensures Customer Satisfaction Handles communication with clients and customers paying special attention to customer service standards taught by establishing rapport relating to the customer in a polite, positive and courteous manner. Responsible for follow-up work needed for resolving and closing issues. Answers telephone inquiries for results, accesses LIS, and provides the results in a timely and accurate professional manner. Accepts telephone requests for specimen containers, forms, supplies, etc.; routes requests to proper party for filling. Assists in coordinating stat request pickups by stat couriers as needed.Problem Requisition Resolution: May assist with problem requisition resolution as directed by the Supervisor. Calls offices for clarification of tests or notification of misdraws, recalling the patient when appropriate and assuring the proper paperwork will be awaiting the patient upon their return to the PSCs.Error Documentation: Initiates "call reports" for the appropriate departments for education and to prevent repeat errors. Submits appropriate errors to Dr. Quality program by instigating an event report for further follow up.Clerical Duties: Assists with filing of requisitions, separating reports and scanning documents into imaging system Calling or faxing and documenting call activities for all protimes, and positive throat, wound, and STD cultures and other results as requested.Data Base Maintenance Maintains proficiency in all technical applications (system knowledge).Additional Duties and Responsibilities as requested by Supervisor or Sr. Manager. Complies with current department and hospital policies and procedures.PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.PAY RANGE: $19.00 - $23.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Location: New York, New YorkShift: Day (United States of America)Description: Advanced Patient Care:Laboratory Specialists Make It PossibleQuality and Information Specialist - Full Time - Days - Clinical LaboratoryAt New York-Presbyterian/Columbia University Irving Medical Center, Laboratory Professionals are redefining the limits of science and medicine. With patients from across the globe, we study some of the most complex and rarely seen medical conditions-with unmatched energy and expertise. And we continue this proud tradition of patient-focused achievement through attentive leadership, close interdisciplinary collaboration and state-of-the-art technology. Join us, and become one of the people who Make It Possible.In this position as Quality and Information Specialist, you'll have the opportunity to lead an expanding team in the Clinical Laboratories including the Automated Lab, Specialty Lab, and Cellular Therapy. Guide lab managers plus our academic faculty partners and medical directors on Quality/Information initiatives. Use your expertise and drive to oversee lab regulatory requirements and hospital policy/safety relative to CAP and Joint Commission surveys plus New York State. Join us as our Quality and Information Specialist and see Amazing Things Happening in the Laboratory. This is a day shift position with as-needed extension to other shifts as inherent in a leadership position. Location is our Columbia campus in Upper Manhattan/Washington Heights.Preferred CriteriaNYS License in Clinical Laboratory Technology and/or MLS(ASCP)Master's degreeAdvanced proficiency with data analytics and familiarity with Performance Improvement toolsRequired Criteria6 years of experience or Supervisory qualified by NYS CLEP StandardsBachelor's degree or equivalent work experience in related fieldAdvanced computer proficiency in Word, Excel and PowerPointStrong administration, written and verbal communication skills and thorough knowledge of data information systems.Highly organized and have strong interpersonal and presentation skillsJoin a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.2024 "Great Place To Work Certified"2024 "America's Best Large Employers" - Forbes2024 "Best Places to Work in IT" - Computerworld2023 "Best Employers for Women" - Forbes2023 "Workplace Well-being Platinum Winner" - Aetna2023 "America's Best-In-State Employers" - Forbes2022 "LGBTQ+ Healthcare Equality Leader" - Human Rights Campaign2022 "Top 50 Companies for Diversity" - Diversity Inc.2022 "Best Company for Multicultural Women" - Seramount2022 "Top Company for Executive Women" - Seramount"Silver HCM Excellence Award for Learning & Development" - Brandon Hall Group2022 "Best Adoption Friendly Workplace" - Dave Thomas FoundationNewYork-Presbyterian Hospital is an equal opportunity employer.Salary Range:$104,000-$140,500/AnnualIt all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Actalent Life Sciences is partnered with partnering with a food and beverage company In Middlesex County looking for a talented QA/QC Manager to join their team. This is an opportunity that offers competitive benefits, great pay, and room for growth.Description:Ensure full control of QA core documents (i.e., MMR, BPRs, CAPA), SOP's, QA investigations & reports, CAPA's, and implement activities with the QC and production teamsProvide data analysis in support of customer requests. Collect data to identify baselines and process measures, and management of report distribution.Follow standard operating procedures and related systems that ensure company cGMP compliance and applicable regulations.Ensure processes and practices in and by functional teams at the manufacturing facility, as well as offsite warehouses, are reflective of SOPs and cGMP requirements, including, process and disposing of product returns in a timely manner, environmental monitoring of the production facility, and monitoring performance of Quality Verifications during Production runs. Issue deviations and conduct material reviews with the oversite and approval of the QC managerEnsure implementation of QC processes, deliverables and system-wide analytics and support for the organization around improvement initiatives, process improvement, and data mining.Approval/rejection of all raw materials, packaging materials, finished products, GMP-related documents, labels, forms, laboratory test results, and material specificationsAdditional Skills & Qualifications:BS, or MS in Chemistry, Biology, Nutrition, or related scienceMinimum 8-10 years' experience in FDA regulated Quality Control environment including QA documents for manufacturing (Master Manufacturing Records (MMR) and Batch production Records (BPRs) and reviewing deviations). Dietary Supplements and Food industry experience preferred.Significant knowledge and training in cGMP'sAbout ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.