Reporting Manager Salary in Marlborough, MA

This position is responsible for leading and delivering complex, large-scale programs/projects from beginning to end, including development of project delivery strategies, planning, budgeting, scheduling, resourcing and resource management, risk/issue identification, management, and resolution, and comprehensive communications and reporting to stakeholders.Major Tasks, Responsibilities, and Key Accountabilities:As the "face of the project," the Program Manager helps define and manages project scope, goals, and deliverables in collaboration with senior management and stakeholders; develops, maintains, and manages full-scale project plans and associated communications documents; identifies and manages project dependencies and critical path work; plans, schedules, and tracks project timelines and milestones using appropriate tools.Estimates the resources needed to achieve project goals; develops and maintains demand and resource capacity models; determines and assesses need for additional internal and/or external staff and makes the appropriate recommendations during the project lifecycle.Develops and delivers to stakeholders and the organization meaningful project status reports and corresponding presentations that clearly set forth project health, risks and issues, mitigations and impacts, and key next steps.Proactively identifies and manages changes in project scope and devises contingency plans.Helps develop initial budget requests and recommends subsequent budget changes where necessary; manages project and program budgets; participates in vendor selection and contract negotiation; and manages vendors supporting projects.Leads development of business cases for proposed projects; conducts project retrospectives and develops recommendations to implement improvement opportunities.Maintains and demonstrates exceptional knowledge and capabilities related to industry best practices for project delivery methodologies.Responsible for developing and implementing project delivery methodologies that result in optimization of project schedules, cost, timing, and quality.The Program Manager builds, develops, and grows internal and external business relationships; proactively interfaces with project stakeholders on a regular basis; communicates standards for project execution and reporting; and communicates project expectations to team members and stakeholders in a timely, consistent, and meaningful manner.Develops and communicates to stakeholders via program and project level information reports, helps define project success criteria and disseminates them to involved parties throughout the project lifecycle; supports the processes and communications related to project execution; responds to customer and business partner requests for service; and contributes to development and implementation of leading practices for project delivery and communications.Proactively identify current and future business needs and advocate for the optimal solution.Develop strategies and approaches for complex projects or programs to ensure integration across BJ's. Identify resource requirements including people, organizations, financial, hardware, software and services for multiple projects or a program.Provide program management direction and leadership to other project managers.Facilitate and communicate resolution to complex, strategic issues with executive level management. Establish documentation requirements and ensure compliance.Develop strategies for continuous improvement of operational performance.Qualifications10 + years of related experience leading large scale projects in an enterprise environment.Managed project expectations with team members and other stakeholders. Coach, mentor, and motivate team members.Defined project success criteria and disseminate to stakeholders throughout the project lifecycle.Ability to Communicate expectations to team members and stakeholders in a timely, consistent, and meaningful manner.Demonstrated capability to build, develop, and grow internal and external business relationships.Take a leadership role in training other project managers and project participants in project participation and delivery.Keep pace with emerging project and portfolio management trends and best practices.

Technical Training Coordinator Location: Marlborough, MAThis individual will participate in the delivery and management of comprehensive technical service training programs and assist with the development, production, and distribution of technical service training materials. and tools required to deliver service training programs, training aids and service training information.Schedule: Full-Time- primarily in office with opportunity to work from home.Salary: $30 - $32 Hour based on skills and experience ESSENTIAL DUTIES AND RESPONSIBILITIESCoordinates service training programs and measurement criteria Provides assistance and information to develop necessary curriculum and training aids needed.Assists in development and production of service training aids.Maintains an up-to-date technical library to provide a resource for technical education programs.Manage our technical training calendar.Help manage our Training levels for all Field staff.Accurately detail skill levels at all times Create and develop skillset grading, measurement, and reporting systemImprove our document control and turnaround timeEnsure training records are accurate and timelyConsolidate travel needs for continuity and efficiencyReview CRM/Field performance for feedback loop into trainingAssist with incorporation of training matrix, tools, documentation, and checklists into CRM Communicates regularly with the Managers, and other technical staff to gather information regarding new procedures, product updates and product applicationsCommunicate regularly and work thoroughly with Excel and Microsoft applicationsMINIMUM QUALIFICATIONSBachelor's degree or equivalent technical education gained through work experienceAbility to produce high quality work under pressure and within tight timescalesAn ability to work within tight deadlines and manage time effectivelyStrong team player with flexible attitude to work priorities.Excellent project management skills with the ability to handle multiple projectsHighly organized and detail orientedIntermediate to advance proficiency in Microsoft Office SuiteExcellent written and communication skills including delivering presentations/training.Good computer skills (MS Office applications and CRM).Self-motivated individual with strong desire to exceed personal and company goals.Ability to manage expenses, travel arrangements and customer managementStrong communication and interpersonal skills with excellent Customer Service skillsClean and safe driving recordQualified Candidates Apply today!

Corporate Facilities Administration ManagerThe Opportunity: Contribute To The Growth Of Your Career. Manages all activities of the Facilities Administration Department. Provides support and leadership development in alignment with TJX values and culture. Ensures customer service levels to all TJX U.S. store locations are met. Manages resolution of complex and costly repairs, confirms landlord compliance to leases, execution of inspection and maintenance contracts, and monthly financial reporting while taking into consideration the impact on associates and customer experience.Responsibilities:Promotes TJX Culture Supports Leadership / talent development Manages the financial and strategic initiative of department budgets. Monthly financial reporting including accruals and capital forecasting Staff support. Includes hiring decisions, overview of annual reviews, ensuring team is being coached / supported for their specific career goals. Manages a team who oversees 142k+ work orders annually across numerous categories. Manages escalation calls Ensures vendor KPI's are following contractual requirements. Establish and maintain scalable processes that ensure optimal customer service performance Works with appropriate parties to ensure that violation issues are resolved Ensures ServiceChannel calls are moving forward by auditing status Weekend / Off-Hours Emergency Support as needed Analyzes opportunities and makes recommendations for capital improvements. Approves invoices in Oracle and ServiceChannel for Facilities- $50k approval level Annual Sarbanes Oxley testing with Auditors Promotes collaboration within team & cross-functionally and actively finds opportunities for improvements Excellent analytical and quantitative skills, including high level of attention to detail and ability to drive & lead change Who We Are Looking For: You. B.S. degree in Business Administration or equivalent management experience5-8 years of Corporate Supervisory experience required; Facilities Administration experience preferred Thorough knowledge of building maintenance and repairs Strong People Management skills Excel skills required including V lookupsServiceChannel experience preferred Strong follow up and organizational skills Strong listening skills Ability to prioritize work Excellent verbal and written communication skills Attention to detail, solid problem-solving skills Agile mindset / ability to multi-task in a fast-paced environmentFamiliarity with financial processes including accounts payableStrong analytical and organizational skills We care about our culture, but we also prioritize your needs! Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.This position has a starting salary range of $90,200 to $115,200 per year.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.This position is eligible for an annual incentive as well as long-term incentives.

Energy Management ManagerThe Opportunity: Contribute To The Growth Of Your Career. In this role you will manage all activities within the Energy Management Department. Overseeing all HVAC equipment repair and maintenance processes and program standards for 3,600 TJX US locations as well as the Administration team who handles the day-to-day work order activities. Provides support and leadership development in alignment with TJX values and culture. Ensures customer service to all TJX store locations, manages resolution of complex and costly repairs, execution of inspection and maintenance contracts, and monthly financial reporting while taking into consideration the impact on associates and customer experience. Responsibilities:Promotes TJX CultureSupports Leadership / talent developmentPeople management includes hiring, performance reviews, ensuring team is being coached and supported for their specific career goals Directs daily activities regarding the resolution of service issuesProvides training and functional guidance on department and company proceduresAnalyzes productivity, customer service performance, and adherence to departmental procedures Resolves escalated issues or persistent problemsRuns proactive reports to help resolve reoccurring issuesManages the performance of all HVAC vendorsReviews vendor daily Service Channel updates to ensure timely and accurate reportingEstablish and maintain scalable processes that ensure optimal customer service performanceBuild relationships with operational partners across the businesscollaboration within team & cross-functionally and actively finds opportunities for improvementsanalytical and quantitative skills, including high level of attention to detail and ability to drive & lead changeManages the financial and strategic initiative of department budgets. Monthly financial reporting including accruals and capital forecasting Approves invoices in Oracle and ServiceChannel for Facilities- $50k approval level Annual Sarbanes Oxley testing with AuditorsWeekend/off-hour Emergency Support as neededWho We Are Looking For: You. Degree preferred or equivalent management experienceyears of Corporate Supervisory/Management experience preferredCall center experience preferredService Department/Office experience preferredManagement skillsCustomer service oriented HVAC experience a plusExperience with Service Channel a plusProven proficiency with Microsoft Office applications, including advanced Excel Agile mindset, ability to multitask in a fast paced environmentStrong listening, follow up and organizational skillsExcellent verbal and written communication skillsPrior experience leading others in a dynamic, fast paced environment a plusAbility to work with ambiguity, removing obstacles and maintaining focus in complicated situations to deliver results for self and teamProven track record prioritizing tasks and delivering results while handling multiple priorities in a constantly evolving environmentWe care about our culture, but we also prioritize your needs! Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.This position has a starting salary range of $90,200 to $115,200 per year.This position is eligible for an annual incentive. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.