Zone Manager Salary in Irvine, CA

DESCRIPTIONAmazon is all-in on games, and our mission is to be the most customer-obsessed company in the industry. At Amazon Games, we’re creating compelling games like New World, Blue Protocol, Lost Ark, as well as other unannounced projects. Amazon Games is seeking a highly talented and motivated Senior Technical Program Manager to join our Live Operations team in Seattle (flexibility for San Diego as well). In this role you will be the point person for making sure that games and applications are well-integrated with Amazon, Steam and console platform features and work properly. Developers and publishers, as well as senior leadership will rely on you to assist with integrations, such as Steamworks & console features, as well as proprietary and external technologies, general technical issues and business decisions. You will have great communication and prioritization skills with a clear focus on providing the best possible customer experience. The ability to be self-directed, while still providing excellent service to partners, is critical.Key job responsibilities - Be the subject matter expert for distribution platform SDKs for Amazon Games LiveOps team - Lead the building, testing, configuring, creating, and preparing product for release - Be the gatekeeper for what is and isn’t integrated; having deep knowledge of C++ and guiding second-party (2P) development to integration paths - Debug problems with services - Work with different internal groups and partners to create new platform features, tools and initiatives, all while building at an Amazon scale - Translate customer requirements into specific tasks and assigning those tasks to relevant functional areas - Collect, prioritize, track, and drive customer-reported issues to resolution/closure - Partner with stakeholders and cross-functional partners to identify, document, and communicate project/program scope, schedule, risks, and issues in multiple time zones - Effectively negotiate; be able to make smart trade-offs (e.g., time vs. effort vs. features), and drive appropriate schedules, while being willing to readjust priorities to ensure the right customer, technology, and engineering outcomesAbout the teamInclusive Team CultureOur team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We are looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.We are open to hiring candidates to work out of one of the following locations:Irvine, CA, USA | San Diego, CA, USA | San Francisco, CA, USA | Seattle, WA, USABASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5 + years of games industry experience- Experience with at least one live games titlePREFERRED QUALIFICATIONS- Understanding of live game services and the complexities of running a live product- Technical leadership role launching 2+ AAA titles- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Working knowledge of CSS, HMTL, JavaScript, Lambda and Python as well as an understanding of AWS systems- Experience with a wide variety of development practices including waterfall, scrum/agile delivery models, etc.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

It's fun to work in a company where people truly BELIEVE in what they're doing!Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.Ingram Micro has earned Great Place to Work Certification for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! This position is based in our Irvine, California Corporate Headquarters with the opportunity for a hybrid schedule. In this role, you will be responsible for leading the global adoption and roadmap development for our Unified Support platform. This platform will revolutionize the way we support Sales, Cloud, Technology solutions, and professional services by offering a seamless omnichannel experience. Your role: Drive the strategy and roadmap for the Unified Support platform, ensuring it aligns with the needs of our global customer base.Collaborate with cross-functional teams to integrate conversational AI into the platform, enhancing self-service capabilities for both vendors and customers.Analyze customer issue data and feedback to identify areas for improvement and prioritize new feature development.Translate product vision into clear requirements, objectives , and constraints for engineering and design teams.Partner with customers, support teams, and stakeholders to gather requirements and understand their pain points.Develop a comprehensive product roadmap that outlines key features, milestones, and timelines for the omnichannel support tool.Prioritize features based on a careful consideration of customer needs, business impact, and technical feasibility.Foster close collaboration between engineering, design, and other teams to ensure the timely delivery of high-quality features and enhancements.Build strong relationship with key business stakeholders across the global to drive adoption of Omni channel customer support What you bring to the role: Experience driving product adoption and roadmap development for enterprise software solutions.A strong understanding of omnichannel supports experiences and best practices.Proven ability to analyze customer data and translate insights into actionable product requirements.Experience collaborating with cross-functional teams in a fast-paced environment.Excellent communication and interpersonal skills, with the ability to influence and inspire stakeholders.Direct hands-on experience working with Engineering teams to clearly scope, define, detail, and prioritize product requirements.A bachelor's degree (master's desirable) in Computer Science, Engineering, or related Science and Math discipline is preferred.8+ years of relevant technical product management experience within a digital ecommerce, ideally within a B2B and B2B2C environmentProven analytical and quantitative skills, including using data and metrics to back up assumptions, develop business cases, and drive root cause analysis.Outstanding communication/presentation skills (verbal/written), with a high degree of comfort level effectively presenting to executive staff, key stakeholders, and large teams.Experience in working with and coordinating large-scale projects across teams.Experience leading, mentoring, and growing product managers.Ability to work with off-site partners/team members using online tools across multiple time zones with strong written and verbal communication skills. Huge plus if you bring to the role: Experience working with conversational AI or chatbots.A background in supporting customers, internal staff, and vendors via various channels.A track record of successfully resolving complex customer issue s.The typical base pay range for this role across the U.S. is USD $121,400.00 - $206,400.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.Ingram Micro believes there is no place in our society for social injustice, discrimination, or racism. As a company we do not - and will not - tolerate these actions.Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Samsung SDS America is currently seeking a Customer Success Manager with a passion for technology and strong customer-facing skills to join our Solution Sales Team. In this role, you will be responsible for ensuring the successful adoption, retention, and satisfaction of our enterprise customers.As a Customer Success Manager, you will build strong relationships with customers, understanding their business needs and providing strategic guidance to help them achieve their goals. You will develop account plans, identify new opportunities, and act as a trusted advisor to our customers.This position specifically supports our Federal & Healthcare team. This role is critical in ensuring that our customers in these sensitive and highly regulated industries receive exceptional support and service, tailored to their unique needs. As a Customer Success Manager, you will play a key role in guiding our clients through their digital transformation journey, ensuring the successful adoption and optimization of our solutions, and fostering long-term relationships.Check our website for more information about our EMM offerings.This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.Responsibilities: Strategic Account Management: Build and maintain strategic relationships with key stakeholders within assigned organizations, understanding their objectives, challenges, and regulatory environments Sales Support and Project Management: Proactively identify opportunities to add value to our customers to help them achieve their goals. Conduct business reviews, identify satisfaction, identify improvements, and uncover upselling and cross-selling opportunities. Provide ad-hoc support to Sales team on different projects Customer Advocacy and Feedback Loop: Serve as the voice of the customer within Samsung SDS, providing critical feedback to internal teams to address customer requirements and advocate for customer needs. Customer Education and Support: Provide ongoing support to our customers to resolve any issues swiftly and efficiently, ensuring successful adoption and utilization of our solutions Industry Expertise: Stay updated on industry trends, regulatory changes, and technological advancements to provide insightful, consultative support to clients and internal stakeholders Performance Analysis and Reporting: Regularly analyze and report on customer health metrics, identifying areas for improvement and implementing strategies to enhance customer satisfaction and loyalty. Collaborate with internal teams to ensure operational excellenceRequirementsBachelor's Degree preferred. 4+ years of B2B SaaS experience in Customer Success or Account Management roles. Strong customer-facing and presentation skills, with the ability to engage with customers at all levels of the organization. Strong problem-solving and analytical skills, with the ability to interpret data and leverage insights to optimize customer successProven experience in time management, with the ability to prioritize tasks effectivelyStrong interpersonal and communication skills, with a focus on delivering excellent customer service.Preferred:6+ years of B2B SaaS experience in Customer Success or Account Management rolesKnowledge in mobility solutions, mobile security and enterprise mobility management. Familiarity with ServiceNowBenefitsSamsung SDSA offers a comprehensive suite of programs to support our employees:Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefitsSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.

We are thrilled to announce opportunities for Senior Mechanical Engineers specializing in the power generation sector, including both fossil and nuclear energy.Our client, a top-tier consultancy recognized in ENR's Top 10 for the sector, boasts over 70 years of experience in power generation. They have recently secured over $800 million in projects set to span the next five years, predominantly located across the EST and CST time zones.This esteemed firm is committed to internal leadership development and offers exceptional career advancement opportunities.The essential duties of the role:Act as a technical liaison for client projects, coordinating across disciplines such as structural, electrical, and civil, from conceptual to detailed design stages. This includes leading the mechanical design efforts and software-based document preparation.Oversee the preparation of engineering reports and cost estimates by analyzing data and ensuring the accuracy of design computations for system specifications and sizing.Mentor junior engineers and 2D/3D designers, guiding the creation of technical drawings and specifications for equipment and materials procurement.Conduct site visits for data collection and documentation, contributing to the construction process by consulting on design constructability, project sequencing, and scheduling.Uphold quality standards as per the company's quality manual, with additional tasks assigned by management. Experience in H2 fuel systems and roles like project engineer or manager is beneficial.For this role, we are looking for individuals that hold the following qualifications and attributes:Bachelors within Mechanical Engineering (Masters in Mechanical is a bonus)At least 10+ years of industry experience (in either fossil or nuclear generation)PE Licence, or to be willing and able to gain it within 2024Be a current US citizen or green card holder (H1B applicants will not be accepted) There are many benefits to working with this client, but to list the main compensation and benefits:Base Salary Range: $120,000 to $160,000 (D.O.E)Cash Bonus: 15% of annual base salaryESOP OwnershipProfit Sharing401k match to 5%Market leading medical/health care plans3 weeks PTO (can be increased for more senior candidates)Hybrid work schedule 2 days in office and 3 WFH (for senior candidates remote is possible)If you feel this is a job you'd like to know more about then please do not hesitate in reaching out and applying!

Job description / summaryThe Budget Analyst Associate will have overall responsibility for creation of study budgets based on detailed knowledge of the study protocol requirements, additional guidance from the sponsor, and input from assigned key staff. The Budget Analyst Associate will have responsibility for managing budgets, contracts and payments for study sites and vendors. Creation of the study budget will require detailed knowledge of clinical operations and proficiency with a proprietary study budgeting tool. A key element of the role of Budget Analyst Associate will be to coordinate closely with finance to verify pricing for study budgets. The role requires you to be client facing, interacting with sponsors to follow up with any questions or clarifications required to prepare the budget. The Budget Analyst Associate may be required to follow up with the sponsor to assist in securing an award including but not limited to following up to determine proposal feedback and negotiating budgets.As Budget Analyst Associate you will be required to work with Project Management by providing oversight and support for tracking all study budgets for awarded studies. This includes monthly review of the project budget, reconciliation of accounts, and assisting finance for payment invoicing.As Budget Analyst Associate you will also have primary responsibility in executing Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs), Study Contracts, and Work Scope Changes (WSCs) including working with Business Development and Accounting to ensure all information is present, formatting of documents, obtaining approval and execution from appropriate parties. Following established process will be critical. As Budget Analyst you may be required to work outside business hours to meet sponsor deadlines or accommodate time zone differences. RESPONSIBILITIESThe main responsibilities of this role include but are not limited to the following:Work closely with senior members of the Budgets and Contracts team to learn how to create and negotiate study budgetsLearn how to review, draft and negotiate NDAs, MSAs, Study Contracts, and WSCsCoordinate with Operational team(s) to resolve queries on study/site budgets and contractsObserve sponsor discussions regarding study/site budgets and contractsTracking and updating internal trackers on the status and dollar values of each document (as applicable)Initial forecasting development for all study budgets upon contract awardCreate site budgets and contracts templates in collaboration with study sponsorPrimary oversight and support for tracking all study/site budgets in executed Study ContractsFacilitate invoicing approvals for finalizationNegotiate study/site/vendor budgets and contracts and facilitate finalization in a timely mannerUpdate relevant CTMS trackers on a real-time basis regarding contract progressReceive site invoices, review, and approveRevise budgets and contracts as necessary following established processesManage a workload that includes responsibility for multiple assignmentsParticipate in all required job training and development courses and seminarsWork on ad hoc projects as neededSupport Regional Office Team(s) as it may relate to the overall growth and expansion of the region(s)Limited travel (~5%) travel will be required for training, internal meetings, and client meetings at strategic accounts.Other requests as assigned by ManagerKNOWLEDGE & SKILL REQUIREMENTSExceptional verbal and written communication skills as demonstrated by their ability to respond to questions from internal and external customers using accepted business correspondence practices.A thorough understanding of financial management and the committed ability to follow through with objectives to meet all crucial deadlines is necessary. Outstanding analytical abilitiesSelf-motivated individual with a highly entrepreneurial style coupled with self-confidence and a positive demeanorWell-developed problem solving skillsExcellent oral, written and presentation skillsHigh energy, enthusiastic, goal drivenAdvanced proficiency in MS Office (Word, Excel, and Outlook) with Visio, PowerPoint, and Project proficiency requiredEDUCATION AND EXPERIENCE REQUIREMENTSBachelor's degree (B. A./B.S.) from a four-year college or university1 year experience in a pharmaceutical, biotechnology, or clinical research organization setting preferred

Looking For A Career With Stability That Offers A Progressive Career Path?GET STARTED WITH IDEAL TAX!!14+ Years in BusinessRated A+ with the BBB (Better Business Bureau)Family Owned & Operated REMOTE POSITION TO SERVICE OUR CLIENTS ON THE CENTRAL TIME ZONEIdeal Taxis a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.We are looking to bring on a RemoteCustomer Service Traineefor our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.REQUIRED QUALIFICATIONS INCLUDE:2 years in an Administrative and/or Customer Service rolePrefer remote workexperienceExcellent Customer Service and Communication skills (written & verbal) skillsA strong multitasker with superior organizational skillsPositive Personality and Friendly dispositionProficient Computer skills/Microsoft Office SuiteTeam player with a strong work ethicSelf-Motivated, Willingness to learn & growMust be reliable and dependableWhat we are offering you:Earn monthly performance incentivesHealth Insurance (Medical/Dental/Vision - we pay 50% of employees monthly premiums)401K with company matchPaid Time Off (Vacation, Sick, Holiday)Career Growth OpportunitiesWe promote a positive and fun work life culture/balance.Strong family-oriented vibe and values