DepartmentBSD PED - Cardiology - AdministrationAbout the DepartmentIn the Department of Pediatrics at the University of Chicago, we strive to provide the highest level of complex care for children from diagnosis and treatment to conducting research to find promising new therapies with a focus on teaching. We are committed to advancing the frontiers of knowledge, and the education and training of future clinical pediatricians, subspecialists, educators, clinical investigators, and physician-scientists. The Department of Pediatrics is a dynamic, stimulating place to work, and because we are focused on growth and improved excellence, our staff have particularly challenging and rewarding roles. The pediatric cardiology team at the University of Chicago Medicine Comer Children's Hospital brings patients the latest in heart research and treatments while delivering personalized, compassionate care to each family. We offer comprehensive services from diagnosis of prenatal conditions to treatment for adults with congenital heart disease.Job InformationJob Summary:The Project Assistant III provides clerical support for the academic, clinical and administrative operations of one or more sections. Supports a wide variety of clerical functions for faculty, fellows, nurses, staff, research assistants, and trainees. Our department follows a hybrid work structure that fosters productivity, collaboration, and employee well-being. Working from the office is encouraged for tasks that require a high degree of collaboration.Responsibilities:Maintain supply inventory and order supplies through Buysite.Arrange meetings, events and/or conferences for faculty and staff, including arranging for any audio-visual needs and/or placing or receiving orders for food and delivery.Schedule conference rooms; may include reservation management of one or more conference rooms.Provide calendar management support for faculty, as needed, or requested.Answer section phone and triage calls to appropriate faculty, staff, and/or trainee.Maintain online directories, paging list, phone lists, and section email listserv.Responsible for photocopying, faxing, and filing.Process reimbursements through GEMS and e-Payment systems, as requested.Manage sorting and distribution of mail and FedEx packages; includes coordination of external mailings such as creating departing faculty notification letters and sending letters to referring physicians.Assist with fellowship, faculty and/or staff recruitment activities; includes but is not limited to creating interview itineraries, escorting individuals while on campus, coordinating travel arrangements, etc. May occasionally provide faculty with assistance in gathering documentation for recruitment activities.Assist with escorting visitors to meetings.Assist in onboarding process for new faculty, staff, and trainees, including technology set up for phone, computer, and correspondence with IT Services.Assist with Medical Staff Office credentialing and re-credentialing process for faculty, other academic personnel, and APNs.Responsible for submitting facility work order requests, including maintenance of photocopier, fax machine, equipment repairs and upgrades.Submit System Access Request Forms (SARFs) for Epic and other technology access needs for faculty, staff, and trainees.Complete 3rd next available reports monthly for section providers.Assist with maintenance of CME and other relevant documentation for the section.Initiate prior authorizations for sections as needed.Request medical records as needed.Request updates to data dictionaries from the Epic team to ensure up-to-date referring physician contact information.Submit extra service payments for trainees.Performs other related work as needed.Competencies:Ability to successfully handle multiple competing tasks in a competent and professional manner while meeting deadlines.Ability to prioritize work to meet needs of faculty, staff and administration.Ability to proactively anticipate physician needs and resolve problems.High level of initiative, strong editing skills and superb organizational abilities.Ability to provide excellent customer service.Ability to work effectively with supervision and as part of a team, individually, or while taking direction from others.Ability to maintain confidentiality and discretion at all times.Ability to learn new methods to improve the position and to effectively incorporate them into the job.Attention to detail.Collaborative approach to meet needs of section(s).Ability to identify and resolve problems, with input from management, as appropriate.Ability to adjust to changing priorities.Ability to solve problems effectively, and to escalate when warranted.Polite, professional, and helpful demeanor both in person and on the phone.Ability to respond diplomatically to highly stressful, unexpected, and nuanced situations.Additional RequirementsEducation, Experience, or Certifications:Education:High School Diploma or equivalent required.Bachelor's degree strongly preferred.Experience:Three (3) years of office experience required.Hospital or academic medical center experience strongly preferred.Technical Knowledge or Skills:Strong verbal and written communication skills required.Proficiency in Microsoft Word, Excel and Adobe required.Knowledge of EPIC, GEMS, BuySite, e-Payment, and MedHub preferred.Working Conditions and Physical Requirements:Eligible for hybrid work based on business needs and the demands of specific tasks. Working from the office is encouraged for tasks that require a high degree of collaboration.Office Setting.Pay Range:$21.06 - $30.83per hourRequired Documents:ResumeCover LetterProfessional Reference Contact Information: three (3) references required, two (2) must be a current or former manager.When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.Benefit EligibilityYesRequires Compliance with University Covid-19 Vaccination RequirementNoPay FrequencyHourlyPay RangePlease refer to Additional Requirements to see the pay rangesScheduled Weekly Hours40Union024- Local 743, I.B.T. ClericalJob is ExemptNoDrug Test RequiredYesMotor Vehicle Record Inquiry RequiredNoHealth Screen RequiredYesPosting Date2024-03-26Remove from Posting On or Before2024-09-26Posting Statement:The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Clinical Research - Family Member Liaison

The University of Chicago, Chicago

DepartmentBSD PED - Clinical Trials Office: Developmental and Behavioral PediatricsAbout the DepartmentThe Department of Pediatrics at the University of Chicago is a dynamic and stimulating place to work. We strive for the highest level of complex care for children from diagnosis and treatment; provide outstanding education and training for students, postgraduate scholars, and physicians; and nurture the research of Department scholars who seek to elucidate the causes of pediatric disease and identify promising new therapies. In addition to our provision of clinical care at UChicago Medicine (UCM) Comer Children's Hospital and at our regional sites, we are currently expanding our clinical care across Northern Illinois and Northwestern Indiana. In collaboration with our partners in the Chicagoland Children's Health Alliance (CCHA; Advocate Children's Hospital, and NorthShore University Health System). CCHA has responsibility for the care of almost 1 million children. The Department has 6 ambulatory sites and 3 inpatient sites of care across the region with the goal of providing care 'close to home' whenever feasible (https://pediatrics.uchicago.edu/). Our mission is to improve the health of every child entrusted to us, in an inclusive environment that is committed to family-centered care, clinical excellence, impactful scholarship, effective disease prevention, and advocacy for the appropriate care of every child. We are especially committed to the children on the South Side of Chicago and to altering the inequities in healthcare. The Department of Pediatrics has approximately 185 physicians, physician-scientists, and scientists in 15 sections that cover the range of pediatric care. Our education program serves the students of the College, the Pritzker School of Medicine (PSOM), 70 categorical pediatric residents, 6 child neurology residents, 58 fellows, and numerous graduate students and post-doctoral fellows. The Department has a staff of 220 advanced practice providers, administrators, research administrators, clinical research associates, and laboratory staff. The Department has an expanding portfolio of Federal, foundational, and Philanthropic awards, and is committed to doubling its research base in the next three years. The Pediatric Clinical Trials Office (Peds CTO) is an existing centralized support office that provides services and high level guidance to individuals (faculty, investigators, research staff, and clinic coordinators from the University and Hospital) involved in human subjects research. The Peds CTO is responsible for establishing standards, operating procedures, policies and practices, implementing educational and training programs, developing communication tools, and managing the administrative functions that impact individuals involved in clinical research. The Section of Developmental and Behavioral Pediatrics strives to become a Center of Excellence in the complex diagnosis and management for diverse disabilities with origin in childhood, which include children with motor, communicative, sensory, developmental, genetic, neurological, learning, behavior, and feeding disorders. The Section plays important roles in supporting children who are survivors of neonatal intensive care and pediatric intensive care critical illness. As coordinated family-centered population health care is the transforming principle for future health financing initiatives, the Section is uniquely positioned to address care coordination, management pathways, and collaboration with community providers to advance both the quality and value of efforts to improve outcomes for vulnerable child disability populations with a spectrum of developmental and behavioral disorders. Our department follows a hybrid work structure that fosters productivity, collaboration, and employee well-being. Working from the office is encouraged for tasks that require a high degree of collaboration.Job SummaryWe are seeking a Part-Time Clinical Research - Family Member Liaison to support the research of a faculty member, Dr. Sarah Sobotka, as a critical team member to her growing research programs devoted to children with medical complexity and medical technology dependency including ventilators. This Family Liaison would bring expertise from his/her experience of caring for children with complex disabilities, including ventilator assistance through their personal life as a parent. This position will provide core research coordination support by recruiting, enrolling and supporting families in research studies. In particular, the Family Member Liaison will be a critical member of the team supporting an ongoing research program entitled, Disparities in Home Nursing for Children with Invasive Mechanical Ventilation: Piloting aParent-to-ParentIntervention in Chicago. Work on this project will include enrolling and discussing consent with parents in this study and serving as a Parent Coach. The Family Member Liaison will draw upon lived experience as a parent of a child with ventilator dependence, including experience in managing, staffing, and recruiting for home health nursing teams. The Family Member Liaison will also incorporate strategies for recruiting and maintaining home health teams the Sobotka Lab has learned from in-depth qualitative interviewing with care coordinators, parents, and home health nurses. Coaching sessions will vary based on family desired frequency and location, but may include: on-site in the family home or hospital room, telephone or video conferencing, or asynchronous contacts via email or text messaging. Additional contributions to the research team will be key stakeholder input into research study design to incorporate critical patient and parent-centered outcomes. The Family Liaison will provide key stakeholder feedback to aid in the development and assessment of the intervention as well as provide key insight into needs of family members and support for participants. This position is wholly/partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract. Employment will be contingent upon the continued receipt of these grant funds and satisfactory job performance. This position will be eligible for an alternative work arrangement.ResponsibilitiesRecruits and enrolls families in research studies.Reviews informed consent with families.Provides key stakeholder feedback to aid in the development and assessment of the intervention(s).Provides key insight into needs of family members and support for participants.Participates in virtual team meetings.May require travel to family homes or hospitals within one hour of the UCMC campus to meet with parents as such a valid driver's license or other ability to travel is required.May include evening and/or weekend hours.Provides routine or standardized laboratory duties by collecting data in support of research projects under direct supervision.Assists with data entry and reports on results.Assists in analyzing data. Assists with preparation of reports, manuscripts and other documents.Performs other related work as needed.Minimum QualificationsEducation:Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).---Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.---Certifications:---Preferred QualificationsEducation:High School Diploma or equivalent.Experience:Experience with children with medical complexity, including children with invasive mechanical ventilation.Experience working with children and/or families from low income, disability, and/or minoritized backgrounds.Experience as a family member of a child with medical complexity, including ventilator assistance.Experience as a family member of a child who has had home health nursing.Ability to effectively communicate orally and in writing with parents and other professionals.Competency with Microsoft Word, Excel, and Outlook.Familiarity with the Zoom platform including scheduling and recording meetings.Professional working proficiency in Spanish.Preferred CompetenciesCommunicate in writing.Communicate orally.Develop and manage interpersonal relationships.Exercise absolute discretion regarding confidential matters.Follow written and/or verbal instructions.Handle sensitive matters with tact and discretion.Handle stressful situations.Learn and develop skills.Pay attention to detail.Perform multiple tasks simultaneously.Prioritize work and meet deadlines.Work effectively and collegially with little supervision or as member of a team.Work independently.Working ConditionsOn-campus.Virtual.Personal home visits.Hospital visits.This position will be eligible for an alternative work arrangement.Application DocumentsResume (required)Cover Letter (preferred)When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.Job FamilyResearchRole ImpactIndividual ContributorFLSA StatusNon-ExemptPay FrequencyBiweeklyScheduled Weekly Hours8Benefits EligibleNoDrug Test RequiredYesHealth Screen RequiredYesMotor Vehicle Record Inquiry RequiredNoPosting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.